Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Deputy Director of Program Management and Impact will lead the development and implementation of key regional energy transition strategies, working closely with Tara's program directors and partners. This role involves managing a team of experienced program leads, providing guidance, and empowering them to deliver impactful results. The Director will also be responsible for identifying emerging opportunities and challenges in the region, developing forward-looking strategies, and exploring new partnerships to accelerate the energy transition. Additionally, they will provide guidance to partners, monitor project deliverables, and advise on risk management and reporting.

Duties and Responsibilities are as follows:

Management of Program Leads

• Manage a team of passionate and experienced program leads, including, but not limited to, Bangladesh, Pakistan, and Organisational Development, providing them with the right guidance and empowering them to do their best work.
• Manage and support regional program leads as the organization grows.
• Working alongside the program leads to proactively scanning the countries and regional policy, energy, and economic environment for emerging challenges and opportunities for Tara’s work. This may include developments in the public, private, and people sectors including but not limited to policy developments, changes in the regulatory framework and legislation, corporate investments, etc.

Monitoring, Evaluation and Learning

• Overall responsibility for maintaining and improving Tara’s Monitoring, Evaluation and Learning program, working with a Regional Data Lead to maintain systems to monitor and track our organisational and program-related objectives and key performance indicators
• Responsible for producing Tara’s annual Monitoring, Evaluation and Learning report for key stakeholders
• Responsible for ensuring that Tara continuously utilises data to inform our programming and strategy, and ensure that this data is managed and kept updated in an accessible format.

Strategy

• Develop a forward-looking approach to strategy, analyzing where the region will need to be in five years' time on energy transition and supporting program teams to develop strategies fit for meeting future challenges.
• Identify areas where a regional strategy is required to complement national strategies to accelerate the energy transition and lead the development and implementation of at least one regional thematic program area
• Contribute to an active international network of re-granters and strategists on the energy transition needs of the region.

Grant management

• Guidance and advice to partners and prospective partners in the field to ensure activities achieve their intended objectives and results.
• Monitor deliverables and submissions from partners and provide general oversight of their timeliness and quality.
• Advise the operations team on specific legal/operational/risk requirements for grantmaking in Bangladesh and Pakistan.
• Advise programme directors/senior management on any potential risks and recommend mitigation measures when needed.
• Assist the Regional Program Director with reporting to funders and proposal development, and other duties as assigned.

Excited by the prospect of working for a dynamic and fast-growing international organisation with a mission to solve the climate crisis, the ideal candidate will have:

Knowledge and experience:

• At least 10 years of relevant work experience, gained in either local or international foundations, donor agencies, NGOs or clean energy-related companies or financial institutions;
• A good grasp of the energy system and its interlinkages to climate change, including an understanding of the barriers and opportunities for accelerating energy transition;
• At least 3+ years' experience in leadership positions, with experience managing experienced team members;
• Experience working in the Asia region;
• Demonstrated strategic thinking capabilities, and demonstrable ability to translate strategy into implementation;
• Demonstrated understanding of the role that civil society organisations play, especially in Asia;
• Demonstrated ability to maintain trusting professional relationships across different sectors, and a diverse group of partners, including many working in different cultural contexts;
• Experience working with philanthropic funders or bilateral or multilateral donors and an understanding of how to build and sustain a successful partner network a plus;
• Excellent written and oral English language skills and written and oral fluency in another Asian language preferable

Personal:

• Deep commitment to solving the climate crisis and enabling systemic change;
• Intrinsic motivation, excellent organisational and self-management skills;
• Deeply collaborative;
• Flexibility over working hours to accommodate global time zones;
• Willingness to travel both regionally and internationally;
• Impeccable ethics, and experience working confidentially and operating with high security.

Education

• Advanced degree or relevant expertise in a relevant field such as international relations, strategic studies, environmental management, business administration, economics, or sustainable development.

Location requirements

• The candidate must be based in the Tara region and must have long-term residency status with a legal permit to reside and work in the country.

ABOUT GLOBAL BANKING & MARKETS

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

Global Banking & Markets: Change Management

Are you a looking for a new opportunity to showcase your intellectual curiosity, advisory and project management skills? Do you have a strategic mindset and the ability to influence change? Do you wish to be valued for your innovative approach to problem-solving? We have an excellent new position available within our Change Management team for Global banking & Markets.

The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrives in a collaborative and challenging environment to join our team. Global Change Managers serve as program or product managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside other Change Managers, Product Managers, Sales, Strats, Engineers and Designers to ensure solutions are designed and implemented for the Global Banking & Markets Division in true ‘front to back’ fashion. You will leverage your technical expertise and project management skills to influence and drive the team to deliver these complex projects within budget and with a high quality.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Work with Sales, Trading, Engineering and Operations teams to develop and implement strategic complex initiatives to enable business growth, regulatory compliance and control improvements
• Leverage project management methodologies (e.g. Waterfall, Agile) and governance tools to provide transparency to senior stakeholders on project scope, timelines, budget and delivery risks
• Identify and manage project risks from inception to completion while driving resolutions and risk & issue mitigants
• Perform detailed analysis to enhance business, system & operational workflows
• Facilitate communication on key project matters (incl. reporting and escalations) across GBM teams, including Sales, Operations, Engineering, Legal, Compliance
• Provide oversight on the project book of work, ensuring cross project dependencies, risks, and budget are proactively managed
• Facilitate the performance of quality assurance testing, migration plans and post implementation reviews alongside product

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor's Degree
• Minimum 3 years’ relevant experience, preferably in a business analysis / project / program management function
• Strong analytical and business analysis experience, including process analysis
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
• A proven track record of scoping and driving delivery of projects. Has delivered results in a cross functional team setting, on time and to budget
• Experienced in driving collaboration and facilitate discussions with stakeholders to perform problem solving and solution analysis
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders

PREFERRED QUALIFICATIONS

• Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Familiarity with project management methodologies and concepts, Project Management related certifications preferred but optional (e.g. PMP, Prince2, Agile, etc...)
• Experience developing products using customer and design-centric practices
• Knowledge of automated testing tools and frameworks, Agile Testing practices
• Experience on tools like JIRA and JIRA Portfolio or similar applications
• Knowledge of OKR frameworks and roadmaps, as well as other governance and project planning tooling

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9

• Exposure to latest technology
• Autonomy to make key decision for ATM system

About the company

Our Client is a market leader in their industry. They have a well-established presence of more than 20 years with a global footprint of more than 10 countries. With rapid expansion plan, they are now looking for a new Solution Architect - ATM Airport Traffic Management to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

Shaping, stabilizing, and maintaining the solution architecture for bids and projects throughout all lifecycle phases

Designing and proposing innovative technical solutions that align with customer needs while adhering to the business's product/system technical strategy.

Evaluating architectural and technical choices to balance customer requirements, technical solutions, cost, and risk.

Ensuring the solution architecture is optimized to meet product requirements by:

• Identifying key architectural drivers.
• Exploring the solution space to define alternative architectural concepts and performing trade-offs, ensuring all design options are documented and decisions are justified.
• Conducting early architecture validation, including modeling and proof-of-concept activities to mitigate risks.

Develop Architectural Viewpoints to:

• Define the system breakdown.
• Lead the definition of interfaces and resolve technical conflicts among various contributors (both internal and external).
• Describe system behavior through functional flows and identify interdependencies between system components.

Specify Technical Performance Measurements (TPMs) and support their validation throughout the project lifecycle.

Document the architecture in required artifacts (e.g., Product Breakdown Structure, System of System Design Documentation).

Ensure the solution architecture remains stable and is maintained throughout its lifecycle in collaboration with the Project Design Authority (PDA) and Engineering Delivery Manager (EDM).

Assist the PDA and EDM in approving major engineering reviews and deliverables.

Review key subsystems, including Infrastructure, Platform, and Security artifacts, to ensure system requirements are understood and the design constraints are met.

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in ATM Airport Traffic Management is required for this role.

Whats on offer
This is an excellent opportunity to join an established MNC with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/ghn9JEy9 (EA: 94C3609/ R1219669)

• Singapore Based (Pasir Panjang)
• 5 Days work per week (9am - 6pm)
• Degree in Cosmetic Science or Chemistry; 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Career Progression Opportunities

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This is an Agency position in the Asia office, based in Singapore

Collaborate with APAC senior leadership and represent Chubb Life Global Agency team to formulate the following to achieve Chubb Life’s strategic ambitions in targeted markets.

Responsibilities:

• Compensation (Commission Structure, Basic and Leader Overriding) – Support local business unit to build new, make enhancement on existing, check and balance (with short/long term financial implication, sensitivity testing, risk analysis, market benchmark, control mechanism) before implementation. Review current compensation effectiveness periodically. Make recommendations to meet business objectives.
• Compensation (Indirect expenses) - Review local compensation effectiveness periodically. Especially to oversight on large expenses items including foreign trips, agency office space, MDRT initiatives, recruitment initiatives. Make recommendations to meet business objectives.
• New agency model (2 tiers compensation system, Champion Hubb, One Chubb, Referral) – Lead and ensure successful local implementation. Continuously track and review performance. Make adjustment and recommendations as needed.
• Channel efficiency - Review, forecast local agency channel value and profitability. Study management expenses and acquisition cost (example staff manpower, salary and compensation effectiveness, organisation chart and span of control, etc) Make recommendations to meet business objectives.
• Channel quality – Persistency (renewal business) management including local performance and initiatives tracking and implementation. Also to lead and manage any Risk, Compliance, Legal framework, scorecard and related initiatives.
• Industry recruitment – Support local to attract external industry leaders via competitive financial scheme (design, review, enhance, negotiate as needed), build comprehensive presentation slides, review contract terms and conditions, coordinate support and seek approval from stakeholders in local and global office. Develop on-boarding team, track early-stage performance to ensure successful business plan execution.

Knowledge and Skills:

• Direct hands-on experience in agency compensation, commission and expenses account.
• Direct hands-on experience on different agency model (including multiple tiers, different layers, full-time/part-time, add-on financing, branch model, GA model, outhouse/inhouse).
• Oversight on daily, weekly, monthly, quarterly yearly data and information. Advance skills on observations, forecast and predictions. Heads-up on strong and weak indicators and relevance performance.
• Apply data analytics skills and knowledge (with advance in Microsoft Excel). Support strategic planning in both short and long term to meet business objectives.
• Apply presentation skills and illustrate ideas, observations, actions, recommendations (with advance in Microsoft Power Point).
• Apply project management skills and knowledge (with Microsoft Visio or/and Project). Multi-tasking capabilities.
• Strong management and leadership skills for complex and multi-dimensional issues and high level of innovation and creativity in resolving problems.
• Strong leadership, interpersonal and influencing skills especially at Level-C.
• Team player with good working relationship with all staff levels.

Qualifications:

• Bachelor’s degree minimum, relevant professional industry qualification preferred 10+ years job experience in life insurance in Asia markets, with at least 5 years focusing on agency development or related.
• Good at details and tracking including project management and execution.
• Good command in English and one native language (Asia) in both speaking and writing.
• Good team player, gain trust, add value to local business, stay close to the front-line.
• Strong business sense, quick thinking and accept ad-hoc challenges.
• High degree of independence.

about the company

My client is in the oil & energy sector.With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Drive & deploy lean transformation
• Plan and coordinate the necessary change management actions
• Design , develop and implement kaizen framework
• Manager all Continuous Improvement program
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Select and prioritize improvement projects
• Come up with solutions to address productivity and efficiency issues

skills & experience required

• Master / Degree in engineering or equivalent qualification
• Six sigma black belt / master black belt certified
• Min 7 years implementing lean manufacturing & Continuous Improvement
• Exerience in coaching and transforming layout
• Experience in Agile software development and software integration is a plus
• PMP Certified will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

CCTV & Security Supervisor

Work Location: Changi Naval Base
Project Office at Lavender area
Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
Salary: $1600 to $3000

Requirements
Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope
Supervise building CCTV & security system.
Ensure compliance with CCTV Code & Security requirements.
Conduct daily check on installation works.
Conduct coordination work with other trades.
Assure compliance to code of practice.
Understand of CCTV & security system operation & function.
Prepare & submit permit to work application.
Ensure proper documentation is in order.
Assist operation & construction team on site activities related to Fire & security system.
Ensure that works carried out are following the Workplace Safety and Health Act.
Other ad-hoc duties as assigned.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Logistic Officer

Work Location: Changi Naval Base, Project Office at Geylang area

Working days: 5.5 days 8am to 5pm, Alt Sat Full Day

Salary: $2500 to $3500 (depends on experience)

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Programme Management

• Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
• Ensure LMS course pages are set up in a timely manner.
• Provide prompt and accurate information and updates to students and relevant stakeholders.
• Support Lecturers on admin matters.
• Release of Examination information to current students.
• Monitor validity of student pass for international students.

Student Services

• Organize and conduct orientation for new students.
• Prepare and disseminate confirmed start classes / start term information.
• Work closely with CMs to resolve student issues.
• Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
• Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
• Conduct regular class visits to understand student’s needs; engagement with parents / guardians to update on students’ progress.
• Conduct module evaluation; focus groups; student surveys.
• Support student on student portal, LMS and any other student support management system.

Data Management

• Update and maintain student records in PSB Academy’s proprietary data management system.

Finance

• Monitor student payment of course fees.
• Process student refunds.

Exams

• Liaise with Exam Centre for main and re exams (if applicable).
• Prepare examination nominal roll for Exam Centre.

Events Support

• Assist Reporting Officer in the running of events.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in any discipline with at least a year of experience.
• Meticulous and self-motivated with strong organisation skills.
• Possess good time management and administration skills.
• Able to work individually and as a team player with customer-oriented mindset and good communication skills.
• Able to work under pressure in fast-paced work environment.
• Proficient in Microsoft Office applications.
• Prior experience in Private / Education Industry preferred.
• May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm three to four times a month.

Weekends involvement:

• Open house - twice a year
• Grad ceremony - once a year

Job Description:

• Conduct credit portfolio monitoring, including country and industry limits.
• Prepare and submit various credit risk-related reports and statements.
• Perform various risk identification and monitoring asks.
• Revise and improve credit risk-related policies and procedures.
• Assist in work of credit risk stress test.
• Measure, forecast, and analyze branch provisions.
• Follow up on internal and external audit-related matters.

Requirements:

• Undergraduate Bachelor or above.
• At least 3 years related working experience.
• Effectively bilingual in English and Chinese is required (Including the ability to write Chinese reports) as incumbent is required to liaise with Chinese counterparts from Head Office.
• Outstanding communication skills, conflict management, data analysis, investigation ability.

-Oversee daily operations to ensure smooth and efficient service

-Manage staff scheduling, training, and performance

-Maintain excellent customer service standards and resolve guest concerns professionally

-Monitor inventory, order supplies, and manage costs

-Uphold the restaurant's standards for cleanliness, presentation, and ambiance

-Collaborate with the kitchen team to deliver exceptional dining experiences

-Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

-Ability to stand for long periods and work late nights.

-Ability to work on weekends and public holidays.

Key Responsibilities:
Merchant Acquisition:

• Prospecting and Outreach: Identify business needs through analytics and engagement with internal stakeholders. Enrol merchant partners to strengthen the company's merchant network.
• Onboarding: Assist merchants with the onboarding process to ensure a smooth and successful integration into the company's platforms.
• Placement: Assist merchants with the placement of their products and services onto the different channels.
• Relationship Management: Maintain and nurture relationships with existing merchants and resolve challenges they may encounter.
• Sales Targets: Achieve assigned sales targets

Event Management:

• Event Planning: Assess, plan and organise onsite corporate talks or events to drive employee engagement goals
• Coordination: Coordinate with various internal and external stake holders to ensure the successful execution of events.
• Promotion: Develop and execute promotional strategies to drive attendance and engagement at events.

Requirements:

• At least ITE Graduate or Polytechnic graduate
• Good communication skills
• Good Power Point and Excel Skills
• Experience in events management
• Experience to build relationship and win over merchants

Our Client is a leading leader in the communications and cyber security sector. They are looking for talents to be a part of their growing team!

Job Description

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Point of contact for all functions including managing of staff related matters escalated by functions’ heads
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Event support
• All other administrative support
• Any other ad-hoc duties as assigned

Job Requirement

• Min diploma in any discipline with relevant 3 years of supervisory experience
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
The Station Manager/Branch Manager serves as the official representative of Regional Airline.

Duties and Responsibilities:

1. Operational Oversight:
   • Manage and monitor the achievement of On-Time Performance (OTP) at the station.
   • Ensure station operational plans are in place and manage the opening of new stations.
   • Supervise station support functions, including HR Operations, DCS, station equipment, infrastructure, materials, and COA compliance.
2. Safety and Security:
   • Conduct regular safety, security, and service meetings with local entities and submit reports to the Head of Station Production & Performance.
   • Implement and monitor a Local Emergency Response Plan (LERP) and delay management in line with ISO 9001:2015 and government regulations.
   • Provide risk mitigation strategies for medium-level safety/security concerns.
3. Ground Handling Coordination:
   • Supervise and monitor Ground Handling Agent (GHA) performance and ensure alignment with SLAs and SGHAs.
   • Validate and monitor COA holders' certifications and register new GHA personnel as required.
   • Ensure new procedures, notices, and manuals are communicated to GHAs.
4. Cargo Operations:
   • Oversee and evaluate cargo handling activities, ensuring compliance with regulations and no delays.
   • Coordinate with internal divisions for handling special cargo and liaise with regulators for adherence to standards.
5. Refueling and Maintenance:
   • Supervise refueling activities, ensuring accuracy in fuel orders and proper documentation by ground engineers.
   • Coordinate with stakeholders for maintenance and availability of Ground Support Equipment (GSE).
6. Cost Management:
   • Ensure cost efficiency and effective budget management for station operations.
   • Monitor and control financial activities, including ticket sales and other station-level revenues.
7. Auditing and Reporting:
   • Serve as an auditee/Management Representative (MR) during audits and implement corrective actions.
   • Prepare and submit performance, SLA, and financial reports to the direct supervisor.
8. Training and Development:
   • Coordinate training for station personnel, including COA training in collaboration with the Ground Operations Training Unit.
   • Maintain and monitor training records for GHAs.

Authority:

1. Decision-making on operational safety and security issues affecting ground handling at the station.
2. Coordination with internal divisions and external stakeholders to resolve station-level challenges.
3. Submission and management of station budgets, equipment needs, and training plans.
4. Supervision of SGHA/SLA implementations and recommendations for new partnerships.
5. Management of delay codes and reporting irregularities (IReg) for corrective action.
6. Authorization of updates to IT systems and operational tools to improve efficiency.
7. Liaison with regulators and authorities for cargo handling and other compliance matters.

Key Performance Indicators (KPIs):

1. OTP Achievement: Percentage of flights departing/arriving on time.
2. Safety Compliance: Number of safety incidents reported and resolved.
3. SLA Adherence: Evaluation of Ground Handling Agent performance.
4. Budget Efficiency: Cost management effectiveness.
5. Cargo Performance: Compliance with regulations and reduction in cargo-related delays.

Requirements:

• Education: Bachelor’s degree in Aviation Management, Business Administration, or a related field.
• Experience: Minimum 5 years of experience in ground handling or station management roles.
• Skills:
  • Strong organizational and problem-solving abilities.
  • Excellent communication and stakeholder management skills.
  • Proficient in aviation software and tools related to ground operations.
• Certifications: Familiarity with ISO 9001:2015, safety management systems, and GHA training certifications.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

Iwatani Group is a leading gas and energy company headquartered in Japan with energy businesses centered on industrial gas and machinery, materials, and integrated energy. We are looking for a Manager with in-depth expertise and extensive sales experience in the Material industry to lead the business development of our Materials Business Division.

This position is responsible for leading the overall business development of the Materials Division based on his/her in-depth practical knowledge of mireral sand, semiconductors, mined materials, and biomass fuels, and will be responsible for generating new sales and establishing a stable base of business transaction, including but not limited to the followings;

Procurement and sales of new materials (ceramic moldeded products and plastic film products)

Lead the sales of various new materials (ceramic molded products and plastic film products) mainly from Japanese suppliers to electronic component manufacturers in Malaysia and Singapore.

Conduct close daily communication and advanced negotiation with Japanese suppliers and HQ to coordinate delivery, inventory and negotiation of business conditions to ensure stable supply of high quality products on schedule.

Procurement and sales of mineral products

Manage the procurement of mined materials from global suppliers and lead sales to users in Malaysia and Singapore. Conduct advanced negotiations, contracts, and logistics arrangements with suppliers and customers to ensure a stable supply.

Expansion of biomass business

Conduct research and analysis of potential new suppliers of biomass fuel to be sold to Japanese companies. By closely communicating with and understanding the demand of HQ and customers in Japan, develop stable suppliers that meet Iwatani group's strict quality standards in terms of quality, supply volume and logistics, and facilitate discussions toward business collaboration with these suppliers.

Logistics support for recycling of semiconductor components

Provide logistics support for the collection and recycling of semiconductor components sold by Japanese companies in Singapore. Coordinate schedules closely with Japanese suppliers and Singaporean logistics companies to ensure smooth and efficient collection.

Development of new investment projects

Lead the research and analysis of investment opportunities for the purpose of securing resource interests and developing new materials to further expand Iwatani group's materials business globally.

Budget and performance management

Establish budgets based on the medium and long-term strategies of the Company and HQ and manage monthly, semi-annual, and annual results. This position is required to report to MD on future prospects and measures, and directly report progress to appropriate business units at the HQ as necessary.

Job Requirements

1) Minimum of 5 years experience in a materials related trading company covering not only ASEAN but also China and Australia region. Successful candidates is expected to have experience in handling at least two of the following materials: rare-earth metals, mineral sand, ceramic molded products, resin raw materials, metals and chemicals.

2) At least 5 years of experience in procurement and logistics in the above material related business.

Successful candidate must have a high level of negotiation experience with suppliers in ASEAN and Japan.

3) At least 5 years of experience in client handling and sales negotiation in sales dept in the above material related businesses. The appropriate candidate must have working experience in high-level negotiations, especially with Japanese clients.

Successful candidate should have a proven track record of achieving sales of over 1 billion USD.

4) More than 2 years of experience in overseas resource development, including conducting research on potential investment and financing opportunities, leading due diligence process with external advisors, negotiating and drafting agreements as a project manager.

Successful candidate is required to have a proven track record of executing a investment of USD 20 million or more.

5) At least 5 years of hands-on experience in international trading (import/export)

6) At least 5 years of experience in budgeting, planning and management in a sales or sales administration department of a listed company or a company with a global operation

7) Business level of both English and Japanese (JPLT N1 or above) language skills in order to make advanced-level proposals, negotiations, and presentations to our key customers, both local and Japanese.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Responsibilities (Work Scope):

• Develop and implement SCCC’s programmes and be accountable for delivering project deliverables that are in line with established SCCC strategic priorities and programming pillars. These responsibilities include managing and monitoring the progress of projects; planning timelines and milestones to meet deadlines; allocating and monitoring project budget and expenditure; coordinating vendors, partners and project teams; calling for tenders; procuring goods and services; delegating duties and logistical arrangements; and evaluating project deliverables.
• Work closely with SCCC Operations and Corporate Communications teams, partners and vendors to ensure the effective implementation of SCCC’s programmes.
• Oversee maintenance and technical support of projects by working closely with vendors and SCCC Operations Team to project manage the various productions.
• Liaise and work effectively with local artistes, arts and cultural groups, and vendors to organise SCCC programmes.
• Ensure proper record-keeping of information, documents, data collation of participation figures, feedback and survey results for assigned projects.
• Assist with administrative tasks and other duties, such as data collation and maintaining of databases, as assigned by Director (Programmes) and Assistant Director (Programmes), SCCC.

Requirements:

• A degree in Arts Management, Humanities, Chinese Studies or Communications.
• Minimum of at least 3 years of relevant work experience in the arts or cultural sector, and/or programme and events management. Fresh graduates are also welcome to apply;
• Bilingual in English and Mandarin, with strong proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and translation of text into Mandarin;
• Has passion and strong interest in Chinese arts, culture and heritage;
• Experience in managing stakeholders would be preferred;
• Knowledge and experience in working with youths, young parents and/or seniors would be an advantage;
• Meticulous, good with details, resourceful, fast-learner, able to multi-task and handle all aspects of project/programmes management;
• Good interpersonal, as well as written and verbal communication skills;
• Good time and project management skills;
• Able to work independently and be a good team player;
• Willing to work on weekday evenings and weekends, if required, especially for our physical events such as festivals, performances, concerts, conferences, and workshops (note: Days off-in-lieu will be provided accordingly); and
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.