Role Overview:

The Risk Manager role focuses on Operational Risk Management (ORM). It offers broad exposure to operational risk processes, regulatory compliance, and collaboration with the Head Office in Taiwan. The role is suited for individuals with banking experience who possess strong organizational and communication skills.

Key Responsibilities

1. Operational Risk Monitoring and Reporting

• Conduct sanity checks for the Self-Assessments performed by various departments.
• Consolidate and prepare reports for submission to the Head Office.

2. Business Impact Analysis (BIA) Coordination

• Organize the annual BIA exercise.
• Collaborate with stakeholders to review and update new services, systems, and recovery time objectives (RTO) requirements.

3. Regulatory and Head Office Compliance

• Identify Singapore branch’s systems, data, and files as per Head Office requirements.
• Communicate with the Head Office risk teams to ensure adherence to compliance standards.

4. Audit and Query Support

• Address queries from regulators, consultants, internal and external auditors, and the Head Office on ORM-related issues.

5. Meeting Coordination and Documentation

• Arrange operational risk-related meetings for the Singapore branch.
• Record and prepare detailed minutes of the meetings.

6. Procedure Review and Approval

• Review operational procedures for the Singapore branch.
• Engage stakeholders for discussion and secure sign-offs locally and from the Head Office.

7. Advisory Role

• Provide guidance to Singapore branch staff on ORM-related queries and concerns.

Candidate Profile:

Educational Requirements:

• A Bachelor's Degree in a relevant field such as Finance, Business Administration, Risk Management, or a related discipline from a recognized university.

Professional Experience:

• At least 2 years of experience in the banking or financial sector is mandatory.
• Prior exposure to Internal Audit, Compliance, Regulatory Roles, or Operational Risk Management is highly advantageous.

Skills and Competencies:

• Strong communication and organizational skills, particularly in engaging with stakeholders and cross-border teams.

JOB DESCRIPTION

Reporting to the General Manager, you will be responsible for implementing revenue

management strategies to optimize revenue streams and achieve revenue targets. By

analysing trends like market demand and the booking pace, he or she shall implement

revenue optimising strategies and grow the property’s market shares through effective

pricing, business mixes and sales channel management. You are required to possess a

good situational understanding of market conditions, be able to translate such insights

into strategies, and can communicate as well as implement these insights and

strategies at the hotel property.

• Yield optimum revenue and RevPAR with a regular business review of rates, inventory, sales strategies, competitor set performance and booking pace.
• Provide regular analysis of market trends and market positioning to identify opportunities and implement initiatives to ensure optimal revenue generation and market share growth, which eventually contributes to increased profit margins.
• Oversees the Reservations Department. Delegation of responsibilities, manage and set KPI for the Reservations team.
• Improve the property’s direct booking performance.
• Manage and oversee the online distribution strategy for all online sales channels.
• Assist in analysing the demand forecast for the property and provide and update weekly & monthly revenue forecasts.
• Participate in annual budget and rate rationalisation exercises.
• Directly responsible for managing distribution channels and revenue per available room (REVPAR) performance of the transient segment and all dynamic rates and achieve budgeted targets.
• Provide timely advice to the Sales Team on sales quotations.
• Ensure property’s rate parity, rate competitiveness and contents in all online platforms are up to date.
• Prepare and chair the Revenue Meeting.
• To ensure effective use of all revenue systems & forecasting tools.
• Liaise and meet up quarterly with partners to keep abreast of market changes and developments within the industry.
• Closely communicate with related departments, such as Sales, Marketing, Reservations and Operations on specific tasks.

QUALIFICATIONS & EXPERIENCE

• 3 years of Revenue Management or Pricing experience preferred
• Good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions
• Excellent communication, negotiation and problem-solving skills
• Able to work with minimal direct supervision
• Must be a self-starter and pays great attention to details
• Self-motivated, performance-driven and comfortable working in a fast-paced, dynamic environment

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Summary:

We are looking for an innovative and results-driven Product Development Manager to oversee the development and enhancement of our web services. This role involves managing the product lifecycle, from conceptualization to launch, ensuring that our web service offerings meet client needs, market demands, and align with the company’s strategic goals. The ideal candidate will have a strong technical background, experience in web service products, and the ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities:

• Product Strategy: Develop and refine the product roadmap for the web service portfolio, aligning with market trends, customer feedback, and business objectives.
• Product Development: Lead the entire product development process, including ideation, requirements gathering, design, development, and testing, ensuring timely delivery.
• Market Analysis: Conduct competitive analysis and market research to identify opportunities for innovation and improvement in web service offerings.
• Cross-functional Collaboration: Collaborate with engineering, sales marketing, and customer support teams to ensure successful product launches and ongoing enhancements.
• Customer Focus: Work closely with clients to understand their needs, gathering insights to inform product development and ensuring customer satisfaction with existing offerings.
• Project Management: Manage multiple product development projects simultaneously, ensuring adherence to timelines, budget, and quality standards.
• Product Testing & Quality: Oversee product testing phases, ensuring that web services are reliable, scalable, and meet the highest quality standards.
• Performance Monitoring: Track product performance post-launch, using key performance indicators (KPIs) and analytics to assess success and identify areas for improvement.
• Innovation & Improvement: Stay up to date with industry trends, technological advancements, and market needs to drive continuous improvement and innovation in product offerings.
• Development: Handles the Backend API codes and system design, liaising with frontend developments to deliver the necessary features as required.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Engineering, Product Management, or a related field.
• 5+ years of experience in product management or product development, preferably in web services or software products.
• Proven experience in leading the full product lifecycle from concept to launch.
• Strong technical understanding of web services, APIs, cloud platforms, and digital solutions.
• Excellent communication, project management, and leadership skills.
• Analytical mindset with the ability to interpret data and make informed product decisions.
• Ability to collaborate effectively with technical and non-technical teams.
• Experience with .NET Core & RESTful API design is a bonus.
• Experience working with Frontend technologies like VueJS and Flutter.

Summary:

· Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times.

· Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources.

· Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.

· To be highly visible throughout the operation in guest contact areas.

· Checks the accuracy and transmission of reports and cooperates with Sales and Marketing in planning forecasts.

Duties & Responsibilities:

· Responsible for greeting and fond farewell for VIP and special attention guests.

· Resolve guest complains in a timely manner and respond on time to any complaints.

· Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees.

· Handling of guest security and creating functional emergency procedures.

· Ensures that all associates under Front Office department have updated job descriptions, appraisals and are given clear development opportunity guidelines.

· In coordination with the Human Resources Department, ensures that Front Office associates undergo adequate training and that it is carried out in their day-to-day activities.

· Produces all department budgets and develops strategies to ensure they are achieved.

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

• Tax Refund Services for tourists and merchants
• Central Refund Counter

Main Duties and Responsibilities:

• Plan, schedule, and implement the approach to acquiring retail accounts relevant to our business.
• Suggest and propose new ideas and initiatives to management
• Providing quality training to front-line staff, review statistic and identifying business opportunities and performance improvements. Regular training and store visits
• Able to Build multi-level relations with Finance, Operations, Marketing, Training, IT teams
• Improve merchants’ knowledge to ensure retention

Requirements:

• at least 1 year of retail experience
• Able to have strategic sales planning skills
• Self-driven with outgoing personality.
• Personable and persuasive

Location: Central, Somerset

Working Hours: Mon-Fri 9am-6pm

Benefits: Birthday Leave, Cash Benefits & Performance Bonus

Job Scope:

Account Management:

• Oversee and manage SEO accounts to achieve renewal revenue targets and foster portfolio growth.

Client Liaison:

• Act as the primary contact between clients and the agency for all SEO-related matters, ensuring clear and effective communication.

Campaign Briefs:

• Participate in client campaign briefs to understand their business objectives and marketing goals.

SEO Insights:

• Provide expert SEO recommendations and insights to help clients meet their marketing objectives.

Client Relations:

• Build and strengthen client relationships through regular contact via phone, email, and face-to-face meetings.

Campaign Monitoring:

• Monitor day-to-day campaign performance, optimizing strategies based on results and making timely recommendations.

Internal Collaboration:

• Work closely with internal teams to deliver high-quality services and outputs for clients.

Performance Improvement:

• Review and implement initiatives to enhance clients’ digital campaign performance.

Reporting:

• Generate and present detailed reports to clients, providing insights into campaign performance and effectiveness.

Requirements:

• 2 - 4 years doing SEO or relevant experience
• Solid understanding of search engine algorithms, technical SEO, and SEO tools.

Interested applicants click APPLY NOW or email [email protected] for a confidential discussion!

Job Highlights

• Competitive remuneration package & good employee benefits
• Career development opportunities
• Immediate vacancy & full-time permanent job role

JOB DESCRIPTIONS:

· 5 day work week

· Staff discount, voucher and monthly redeemable treatment

· AWS

· Salary up to $4,000

JOB RESPONSIBILITIES:

• Improving customer service procedures, policies and standards
• To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer)
• Coaching of soft skill to the team related to customer service
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry.
• Any Ad-hoc task assigned

REQUIREMENTS:

• Must be able to work on retail hours
• Must have Leadership ability
• Excellent verbal and written communication skills
• Possess strong interpersonal, efficiency & organisational skills
• Multi-tasking capabilities and willingness to go for the extra mile
• Able to converse in Mandarin and English to communicate with Chinese speaking customers
• Basic knowledge on digital marketing will be an advantage
• Minimum 2 years of supervisory experience
• Prior experience as cabin crew will be an added advantage

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Job Scope

• Manage the regional partner's program, including planning annual sales targets,

promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing

plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer

research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to

deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business.

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description:

• Handling of HR-related duties
• Actively source and screen candidates through various channels
• Conducting face to face/ online interviews with prospective applicants
• Coordination of interview arrangements
• Provide support to the HR executives to meet recruitment goals
• Handle any admin duties assigned by supervisor

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Candidates with no exp are welcome to apply

All qualified applicants, please send in your resume to

[email protected]

Alvin Lee Peck Keong (R1104781)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The Opportunity:

Adecco is partnering with Asia's leading communications technology group, and we are seeking to hire a Project Planning Manager to join their business! Reporting to the Director, the successful incumbent will oversee and manage pipeline and cable diversion requests from clients. This role includes managing a team of 4 planners to oversee the completion of project assessments, track project timelines, control budgets, and ensure the successful and timely execution of all initiatives. Furthermore, the role involves participating in tender procurement processes and maintaining accurate and up-to-date network inventory records.

• Full-time, permanent opportunity
• Work location: East region
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $8,000 / month + VB

The Job:

• Coordinate and manage pipeline/cable diversion requests from state agencies and private enterprises.
• Lead a team of planners to ensure thorough project studies, accurate quotations, efficient implementation, and timely completion of all projects.
• Prepare project quotations for clients and oversee project delivery upon confirmation.
• Work closely with the operations team to ensure contractors adhere to planned timelines and project specifications.
• Monitor ongoing projects, ensuring they are completed on schedule and meet customer expectations.
• Identify and address site issues or constraints, developing practical and effective solutions.
• Oversee project budgets, including Capex and Opex, to maintain financial control and ensure timely cost recovery through billing.
• Provide material forecasts to the material management team, ensuring sufficient resources for seamless project rollout.
• Review network data, generate statistical reports, and proactively address pipe/cable capacity needs.
• Lead tender processes to evaluate and select suitable contractors for various projects.
• Maintain up-to-date and accurate records of network inventory.
• Drive process automation initiatives to minimize manual effort, enhance efficiency, and improve the customer experience.
• Develop and maintain comprehensive documentation of new processes and procedures to boost team efficiency and ensure compliance with standards.

The Talent:

• Bachelor’s degree in Engineering with at least 4 years of experience in telecommunications.
• Proven expertise in managing pipeline or cable network projects and outside plant networks.
• Familiar with Fiber, Access, and Transmission technologies, as well as GIS and Network Inventory Systems.
• Strong leadership skills to manage and develop planning teams and oversee project study, execution, and monitoring.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.