General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for green and/or brown field projects regionally.
• Support the individual country project lead and overview of all phases of the data center project lifecycle, including initiation, planning, execution, monitoring and controlling, and closing.
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes.
• Timely and accurately reporting of project progress and expenditure to management.
• Familiar with Data center risk redundancy configurations and requirement
• Day to day construction oversight to ensure the project is carried out in compliance with EHS requirement in a timely and cost-efficient manner.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Knowledge in civil and architecture detail including the sequence of work to support the development of schedule for efficient delivery.
• Ensure Environment, Safety and Occupational Health are implemented by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Maintain strong relationships with stakeholders to facilitate communication, provide updates, and address concerns.
• Foster a culture of quality assurance and improvement for the project and within the project team.
• Ensure projects conform to industry standards, regulatory requirements, and organizational policies.
• Willing to travel regionally on an as-needed basis (20% - 25% travel).

Skills for Success

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor’s degree in engineering, Project Management, Construction Management or Architecture.
• Possess good leadership with great problem-solving skills.
• Possess good communication skills in English with attention to detail.
• Possess strong negotiation skills and interpersonal skills.
• Possess positive attitude.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Proficient in project management tools (e.g., MS Project).

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Job Requirements

1. Possess a bachelor’s degree or above in financial management, accounting, or a related field recognized by Singapore.

2. Have financial work experience in the technology, business services, or financial services industry, with priority given to those with experience in local Singaporean companies or multinational corporations.

3. Have 2-3 years of work experience in financial management or management accounting.

4. Have a deep understanding of SFRS or IFRS accounting standards and be familiar with the practical operation processes of ECI and ANNUAL FILLING.

5. Have good communication and collaboration skills in Chinese (Mandarin or Cantonese), able to communicate smoothly with international teams, and effectively execute headquarters’ requirements in a timely manner.

6. Have a good sense of business and tax policy sensitivity and judgment, pay attention to industry tax policy dynamics, and provide valuable financial and tax advice to the company.

Responsibilities

1. Responsible for the review and accounting of the company’s income and expenditure, ensuring compliance and accuracy in accounting treatment and archives.

2. Prepare individual and consolidated financial statements monthly.

3. Responsible for the company’s tax support and declaration work, ensuring that the company’s tax work strictly follows Singaporean regulations and processes.

4. Capable of handling relatively complex financial and tax issues, ensuring the realization of the company’s financial goals.

5. Interface with external agencies such as Singapore ACRA, IRAS, AR (Registry), auditors, and banks, and maintain good communication.

6. Act as a financial communication bridge between Singapore and the China headquarters, accurately convey information, and execute the financial requirements of the headquarters.

As a Volunteer Management (Intern) at the World Aquatics Championships 2025 (WCH2025), you will be on the volunteer management team managing various volunteer management administration and operations. Your responsibilities include volunteer operations planning, volunteer management, training and engagement, with a focus on creating a cohesive and efficient volunteer pool that contributes to the WCH2025's overall success.

Key Responsibilities:

1. Volunteer Recruitment:

• Liase with Team Nila HQ to develop and implement effective recruitment strategies to attract volunteers.

• Assist in scheduling the screening and interviewing of potential volunteers, assessing their skills and alignment with our functional area requirements.

2. Orientation and Training:

• Assist to schedule comprehensive training programmes for volunteers.

• Provide ongoing training and support to volunteers to enhance their skills and knowledge.

3. Volunteer Management:

• During Pre-Games and Games-Time, support in deployment and re-deployment of volunteers based on their skills and interests.

• Foster a positive and inclusive environment for volunteers to thrive.

4. Volunteer Recognition:

• Assist to organize the workforce appreciation night to acknowledge and celebrate the contributions of volunteers.

• Provide opportunities for volunteers to network and build professional relationships.

5. Data Management:

• Prepare satisfaction surveys or reports on volunteers management.

• Observe PDPA regulations when handling volunteers’ data.

• Support the knowledge management after games-time

What we are looking for Requirements We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Must be interested in the aquatic sports industry.

• Previous experience in volunteer management or human resources.

• Knowledge of relevant software such as MS Teams, OneDrive and Sharepoint.

• Academic Background in Diploma/Degree in Human Resources, Business, Event Management, Sports Science, or a related field.

• Highly organised with the ability to manage multiple priorities simultaneously.

• Excellent Attention to detail with the ability to work independently.

• Strong ability to write and engage with stakeholders.

• Responsible and skilled with computers.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the aquatic sports industry is an advantage.

• Flexibility to work irregular hours and travel as needed before and during the event, including weekends and public holidays.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

Mavericks Consulting is a powerhouse of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We want to expand our team of IT consultants and we need you to help us find the next Maverick!

We are looking for passionate Mavericks to join our HR team. You will be working in a dynamic and fast-paced team without the bureaucracy and redtapes. You will be involved in our management, HR and recruitment and administrative activities. You will have an opportunity to learn how a good company works. Apart from work, you will also make friends with fellow Mavericks through our company’s fun events like archery tag and escape rooms etc!

Join us if you are interested and can meet the commitment requirements below!

Commitment Period

Paid internship opportunities are available, but must be on the basis of full-time arrangements with a minimum period of 4 months. Successful interns may continue on a part-time or full-time basis.

What would your day look like?

• Learn about various business functions within Mavericks.
• Learning and growing your skills to be a better professional and teammate.
• Conducting interviews with potential Mavericks to find “the one”, and learn how to conduct yourself better in future job interviews.
• Screening through resumes from various job platforms to find potential Mavericks and learn how to improve your own resume.
• Responsible for managing our job and recruitment channels.
• Proactively suggesting how we can improve our company, team and processes.
• Undertaking administrative tasks to help keep our team running smoothly.
• Brainstorming ideas and creating content for the company’s social media.
• Welcoming and guiding new mavericks into the company.
• Organising fun company events.

Join us if you…

• Are interested in Business and Human Resource Management.
• Are able to commit to the commitment requirements above.
• Thrive working in a fast-paced and dynamic environment.
• Possess a positive learning mindset and is receptive to constructive feedback.
• Take the initiative in identifying and solving problems.
• Enjoy interacting with diverse groups of people of all backgrounds.
• Are capable and open to learning new technologies and applications like Google Suite and Trello.
• Are Singaporean or Singaporean PR

What’s in it for you?

• Flexible work arrangements are available after the induction programme has been successfully completed. These arrangements may include work-from-home arrangements, flexible work hour scheduling (outside of regular office hours), etc.
  • Get exposed to different fields of business - people management, talent recruitment, marketing, finance
  • No prior HR or IT experience is required! Any required skills and experience will be provided during the induction period.
• Fun and dynamic company culture with an emphasis on work-life balance
  • We regularly stock up our pantry and order meals for our team - and you get a say on what’s on the menu!
  • We provide all Mavericks with medical insurance and dental allowance. We can also provide coverage for your dependents (if needed and subject to management approval).
  • We have several benefit allowances that you can claim on either a monthly or annual basis, including mobile plans and travel budgets.

We’re the First Muslim-Friendly Seafood Restaurant, Mutiara Seafood by Jumbo. Operating in the heart of Geylang Serai @ Wisma Geylang Serai, we offer Award-Winning Chilli Crab and other Fresh Live Seafood for the Malay-Muslim community. You will be joining an exciting and forward-thinking team with many opportunities to grow with the business.

You shall report to the Restaurant Manager, you will assist in ensuring the smooth running of kitchen/service operations in various aspects.

· Receive training and perform duties in various sections of company’s operations such as Front of House, Back of House, etc

· Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations

· Learn and Acquire skills from colleagues on SOPs, and standards to successfully run the restaurant operations

· Implement techniques to monitor and achieve KPIs set by Management

· Acquire skills to Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs.

· Learn to Organize staff stations each day to maximise efficiencies.

· Provide support as needed in various departments

· Perform ad-hoc duties as assigned by your superior

Requirements:

· Any Degree in any faculty

· Possess has good leadership skills with a good track record

· Able to lead, train, manage and motivate staff

· Experience in the kitchen environment will be preferred

Work Location: Near Paya Lebar MRT

Benefits

· Attendance Bonus

· Annual Increment / Performance Bonus

· Employee discounts

· Meal Provision during Shifts

· Parental Childcare Leave (where applicable)

· Professional Developement - in-House Traning will be provided

Please email updated resume to admin.hr@mutiaraseafoodcom and/or WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

We regret to inform but only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Position: Management Executive
Company: The Design Factory
Location: Singapore
Salary Range: SGD $4,000 - $6,500 per month
Employment Type: Full-Time

About Us

We are a dynamic and innovative interior design firm dedicated to transforming spaces and creating exceptional experiences for our clients. As a growing company, we are seeking a talented and driven Management Executive to join our team and contribute to our continued success.

Job Description

As a Management Executive, you will play a critical role in ensuring the smooth operation and strategic growth of our firm. Your responsibilities will include:

1. Operational Management: Oversee daily business operations, including resource allocation and workflow optimization. Develop and implement efficient processes to enhance productivity and project delivery.
   
2. Client Relationship Management: Act as a key point of contact for clients, ensuring exceptional service and satisfaction. Assist in client presentations, meetings, and follow-ups.
   
3. Project Coordination: Collaborate with design teams to ensure project milestones and deliverables are met.
   Monitor project timelines, budgets, and quality standards.
   
4. Team Support: Assist in recruiting, onboarding, and training staff as needed.
   Provide administrative support to senior management.
   
5. Strategic Development:Contribute to the development and execution of business strategies to achieve organizational goals. Analyze market trends and assist in identifying growth opportunities.
   

Requirements

We are looking for a candidate who possesses the following:

• Education and Experience: A diploma or degree in Business Management, Interior Design, or a related field.
  At least 3 years of relevant experience in management or a related role.
  
• Skills and Competencies: Strong organizational and multitasking skills with a detail-oriented mindset.
  Excellent communication and interpersonal abilities.
  Proficiency in MS Office Suite and project management tools.
  Familiarity with the interior design or construction industry is a plus.
  
• Personal Attributes: A proactive and solution-driven attitude.
  Strong leadership capabilities and the ability to work effectively in a team environment.
  Creative problem-solving skills and adaptability in a fast-paced setting.

What We Offer

• Competitive salary commensurate with experience.
• Opportunities for career growth and professional development.
• A collaborative and vibrant work environment.
• Exposure to high-profile projects in the interior design industry.

Key Responsibilities

• Replying business correspondence with plain language and business writing techniques
• Conducting performance phone coaching to Driver Partners who breached platform's policy
• Be a bridge between Driver Partners and Users and conduct inquiry on disputes
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Imparting important messages and corrections tactfully with efficacy to Driver Partners who has committed disciplinary lapses
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Minimum Diploma in Business or related field
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organization as the key liaison for coordinating volunteer sessions with corporate partners.

Your duties will also include assisting the organization in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

Responsibilities

1. Maintain a secure record of all donation platform credentials

2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting

3. Manage digital and physical document organization

4. Act as the main point of contact for corporate donors and volunteers

5. Manage end-to-end corporate volunteer sessions, including:

- respond to enquiries on volunteer sessions available with on-going local programmes

- schedule various volunteer programmes’ sessions, and conduct some of them

- data input of corporate information on CRM and update accordingly

- arrange issuance of invoices and receipts

- compile feedback to improve internal processes

- express gratitude to participants with post session thank-you notes

- compile reports for Asia Pacific and International counterparts on a regular basis

Competencies

- A detailed-oriented and efficient multi-tasker who is also organised and resourceful

- Adaptable team player, able to work independently or collaboratively with internal stakeholders

- Excellent interpersonal skills and cultural sensitivity

- Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines

- Effective written communication skills

- Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners

A successful candidate would be someone who is

- A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

- Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

- Not afraid to getting their hands dirty and work on the ground.

(Graduates with previous internship experience in the social service sector may apply.)

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Key Responsibilities:

Administrative Tasks:

• Manage correspondence, emails, and phone calls
• Maintain accurate resident records and databases
• Schedule appointments and meetings
• Process paperwork for new residents and handle move-in/move-out procedures

Customer Service:

• Serve as the first point of contact for residents, families, and visitors
• Address inquiries and resolve issues in a timely and professional manner
• Provide information about facilities, services, and policies

Operational Support:

• Assist in coordinating maintenance requests and follow up on their completion
• Help organize resident activities and events
• Support the implementation of health and safety protocols

Financial Administration:

• Process payments and handle basic accounting tasks
• Assist with budget preparation and expense tracking
• Generate and distribute invoices as needed

Compliance:

• Ensure adherence to relevant regulations and internal policies
• Assist in maintaining required documentation for audits and inspections

Reporting:

• Prepare regular reports on occupancy, resident satisfaction, and other key metrics
• Contribute to the development of operational improvement strategies

Qualifications:

• High school diploma or equivalent;
• Previous administrative experience, preferably in a residential or hospitality setting
• Proficiency in Microsoft Office suite and database management
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Customer service-oriented with a professional demeanor

This job description provides a general overview of the role. Specific duties and qualifications may vary depending on the employer and the type of residential facility.

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.

Key Responsibilities

• Lead a team to handle driver enquiries, disputes and compensations to meet operational targets
• Oversee the review, alignment, and deployment of internal Standard Operating Procedures (SOPs) across multiple departments to ensure cohesive and compliant operations
• Partner with key stakeholders, including Legal, Marketing, and Business Development, to evaluate and update the platform’s Terms and Conditions for optimal clarity and compliance
• Collect insights from drivers on fraudulent behaviors and collaborate with the Anti-Fraud team to design and implement effective fraud prevention strategies
• Manage escalated cases, to ensure timely and effective resolution
• Conducting performance coaching to Driver Partners who breached platform's policy
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills
• Energetic, driven, passionate, proactive, and attentive to details
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Minimum Diploma in Business or related field

>> Job title: Manager

>> Location: 82 LOR 23 GEYLANG

>> Working hours: 8.30am to 5.30pm

>> Salary: $5000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

- To manage and run the operation of the whole company

- Meet customers to secure projects

- Presenting the design and ideas on advertisement

-Create awareness of company’s brand.

RESPONSIBILITIES:

- More than 5 years experience in designing or advertisment firm

- Able to draw and design projects for customers on signboard and interior design

- Able to guide and assure project progression

- Able to engage with people from all walks of life.

- Related experience will be an advantage.

- Working hours: 11am to 8pm (1 hour break)

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

Monitor and manage budgets. Select carriers for transportation and negotiate rates and contracts with carriers. Respond to and resolve complaints and problems. Keep up-to-date on shipping carriers, routes and rates and any changes to them. He is responsible for a variety of tasks, including handling stock levels, transportation costs, and delivery times, supervising staff and their tasks, organizing and executing projects, trying to implement safety protocols, negotiating with suppliers and customers, and growing the business. The goal of logistics management is to ensure that goods are delivered to the right place, at the right time, and in the right condition, while minimizing costs and maximizing efficiency. This involves optimizing the supply chain to achieve the best balance between customer service and cost-effectiveness.

Logistics involves a large variety of activities that help ensure goods, services, and information flow efficiently throughout a business. These activities include inventory control and management, order fulfillment, materials handling, supply chain management, transportation, and warehousing.

Managing resources and budgets effectively

Ensuring compliance: Ensuring compliance with company policies and procedures

Resolving conflicts: Handling customer inquiries and resolving issues

Maintaining workplace safety: Maintaining workplace safety and implementing policies

Communicating: Communicating between employees and management

Managing daily operations: Ensuring efficiency and productivity by overseeing daily operations, managing schedules, and handling administrative tasks

Setting goals: Setting goals and objectives for the team and assigning weekly performance goals

Delegating tasks: Delegating tasks and assignments to team members and ensuring they are completed

Providing guidance: Providing guidance and support to team members and monitoring their performance

Handling client inquiries: Handling client inquiries and resolving issues

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

MANAGER ( FULL TIME )

PROVIDE MANAGER AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN CERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Represent and promote the company's events
• Set overall vision, strategy, roadmap, plans, and priorities to enable the development and execution of marketing success
• Insight discovery for marketing campaigns and initiatives as well as having a strong understanding of the market trends within the industry
• Collaborate with internal teams and external stakeholders to create written, graphic, and video content
• Brainstorm ideas and manage the full range of business-oriented marketing activities
• Responsible for campaign budget management to ensure all campaigns meet the targeted forecasts
• Minimum 5 years of management
• Strong customer service mind-set with highly organized and disciplined working style
• Confident and outgoing personality with the ability to influence brand partners and build effective relationships
• Problem-solving, planning and project management skills, detail-oriented with effective time management
• Excellent fluency in verbal and written English

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

Responsibilities:

• Develop and execute pricing strategies that align with the business objectives of the Consumer Group
• Utilize data analytics and conduct thorough analysis of market trends, competitive positioning, and customer behaviour to identify opportunities and threats and recommend data-driven pricing decisions.
• Collaborate with cross-functional teams to optimize revenue through effective pricing structures, promotions and implement pricing models and mechanisms to drive profitability and market share.
• Conduct regular competitive analysis to ensure company's pricing remains competitive in the market and monitor industry trends and adjust pricing strategies accordingly.

Qualifications:

• Bachelor's degree
• Minimum of 8 years of experience in pricing strategy, revenue management, or a related role within the telecommunications or consumer services industry.
• Strategic thinker with the ability to translate data insights into actionable strategies.
• Strong analytical and problem-solving skills with proficiency in data analysis tools

Desired Skills and Experience:

• Experience with strategic pricing frameworks and methodologies.
• Strong quantitative skills and experience with data analysis.
• Experience with financial modelling

The Assistant Manager/Manager of Industrial & Logistics is responsible for supporting and managing industrial and logistics real estate operations, including leasing, property management, and client relationships. This role requires a strong understanding of the industrial and logistics sector, excellent analytical skills, and the ability to drive business growth.

Key Responsibilities:

• Support business development initiatives and assist in identifying new opportunities in the industrial and logistics sector
• Manage and oversee industrial and logistics properties, ensuring optimal performance and client satisfaction
• Conduct market research and analysis to inform strategic decisions and provide insights to clients
• Assist in the preparation of property valuations, financial models, and investment proposals
• Collaborate with cross-functional teams to deliver comprehensive solutions to clients
• Develop and maintain strong relationships with clients, tenants, and industry stakeholders
• Participate in lease negotiations and renewals
• Monitor market trends and competitor activities to maintain a competitive edge
• Ensure compliance with relevant regulations and company policies
• Mentor and guide junior team members as needed

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field
• 3-5 years of experience in industrial and logistics real estate or related industry
• Strong knowledge of industrial and logistics property markets and trends
• Excellent analytical and problem-solving skills
• Proficiency in financial modeling and property valuation techniques
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and relevant real estate software
• Professional real estate license preferred

Skills:

• Strategic thinking and business acumen
• Project management and organizational skills
• Negotiation and conflict resolution abilities
• Attention to detail and accuracy
• Time management and ability to prioritize tasks
• Client-focused approach with strong customer service orientation
• Adaptability and willingness to learn in a dynamic industry

This job description provides a general overview of the role. Specific duties and requirements may vary depending on the company and location. It's always advisable to tailor the job description to the specific needs of the organization and the local market conditions.