Job Purpose

To manage the overall Supply Chain operations in the company:

• Identifying and qualifying supplier, source and periodic price negotiation for direct and indirect supplies so as to expand supplier base and reduce company cost.
• Ensure assurance of supplies with minimum inventory levels to ensure order fulfillment
• Manage warehouse operations to achieve Inventory accuracy and orders fulfillment.

Core Responsibilities

Procurement

• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers’ capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings
• Work with other department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan
• Supervise & train junior staff in leading the team in accomplishing all above duties.
• Any other task/project assigned by management

Purchasing

• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs
• Review Purchasing strategy periodically with Management to propose change when market trend changes
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs

Warehousing

• Manage warehouse team to ensure timely receiving/issuance of materials
• Manage warehouse team to achieve order fulfillment requirements specific to all customer
• Ensure overall inventory integrity of all goods in warehouse

Skills & Experience Required

• Minimum 2 years of related experience in a supply chain management role would be an advantage.
• Work experience in both direct & indirect materials sourcing and purchasing would be an advantage.
• Ariba, SAP knowledge is an advantage.
• Experience with requirements and risk management expectations related to outsourcing and vendor management is an advantage.
• Expert negotiation/influencing skills with demonstrated ability to influence negotiated outcomes required.
• Strong analytical and problem solving skills grounded in continuous quality improvement required.
• Proven ability to plan and perform and have been involved in work presenting new or regularly changing problems, work from broad instruction, deal with complex factors not easily evaluated.
• Excelled interpersonal skills with proven ability to develop and maintain effective vendor, business partner, and regulatory relationships, influence decisions and collaborate effectively across the organization required.
• Proven ability to review, monitor, and recommend amendments to contracts and implement business processes to manage against contractual obligations required.
• Extensive spread sheet analysis and strong mathematical abilities for planning of stock control and replenishment.

Qualifications / Certifications Required

• Bachelor's degree in Engineering, Supply Chain or related fields. Relevant logistics or procurement certification is an advantage.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

1. Ensure projects are completed in time and within cost budget and is in accordance to the main con given schedule.

2. Develop & maintain a detailed project plan.

3. Make key organisation/commercial decisions for the project.

4. Prioritise project goals with other ongoing project.

5. Maintain good relationship with project team. Communicating with other key organisation representatives.

6. Record, manage and resolve project issues where necessary, including any variation works that will incur addition cost and time implication.

7. Monitor project progress and performance.

8. Manage consultant input within the project budget.

9. Report to the Project Director monthly on the work progress, project budget & progress claims.

10. Submit monthly progress claims to client.

11. Any other duties as assigned by Management from time to time.

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

Responsibilities:

· Identify new market opportunities and generate new sales leads

· Follow up on sales funnel and ensure successful completion of projects with prompt customer service and satisfaction

· Plan and develop sales plans to achieve sales objectives & monthly sales target

· Manage entire sales cycle from pre-sales discussion with customers, prepare quotations, negotiate orders, contract review to post-sales support

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Provide technical & sales support to key clientele like Architects, Lighting Consultants, Interior Designers, Landscape Designers and M&E Consultants

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

· Prepare reports and forecasts as and when requested by the management in a timely and accurate manner

Requirements:

· Minimum Diploma in any Electrical/ Electronic/ Mechanical/ Building Engineering

· Minimum 5 years of relevant working experience

· Experience in wholesale of lighting equipment

· Strong passion in sales and highly driven to achieve targets

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Meticulous and ability to multi-task with good organisation skills

· Possess strong interpersonal, communication, presentation and negotiation skills

· Good problem-solving skills and ability to work as a team

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

· Overall responsible for development and maintenance of customer accounts in Singapore and Indonesia

· Executes company promotional strategy.

· Manage each account to maximize profitability of systems, reagents and consumables.

- Provide monthly forecast and sales reporting

· Establish a customer call frequency appropriate to the level for each account

· Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up

· Provide pricing, market and technical input for tender processes

· Maintain current and in-depth knowledge of Sebia and competition products

· Develops the relationship with the KOLs

· Performs sales presentations, lead evaluations/demonstrations with customers and distributor teams

· Participates in symposiums, workshops and exhibitions

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

- Formulate business development strategy and in-charge of the entire business development process

- Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

- Plan and organise all business development & marketing activities

- Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

- To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

- Outstanding interpersonal and communication skills as well as a good work attitude.

- Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

- Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Duration

- 6 months attachment

- Under Mid-Career Pathways Programme

About the role:

• Liaise with client's representatives on all site matters with proper documentation.
• Deal effectively with all consultants, construction teams, and relevant authorities.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Able to prepare tender document including the estimated price value and specification write up.
• Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Any other related duties that may be assigned

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Experience in Greenmark Project/ACMV will be advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Design Project Manager - Bringing Creativity to Life with Efficiency

We are seeking a passionate and experienced Design Project Manager to join our team and lead the successful execution of exciting design projects from inception to completion. You will be responsible for overseeing all aspects of the project, from understanding client needs to managing delivery within budget and timeframe.

A Day in the Life:

• Client Relationship Management:

1. Collaborate with clients to clearly define their design aspirations and translate them into a formal design brief.
2. Facilitate seamless communication between the client and internal design team, ensuring client expectations are met and exceeded.
3. Proactively manage client expectations and navigate through any changes or challenges efficiently.

• Project Planning & Execution:

1. Develop comprehensive project plans using MS Project or similar project management software, outlining key milestones, timelines, and resource allocation.
2. Conduct regular meetings with client and internal teams to ensure clear communication, address design queries, and maintain project momentum.
3. Coordinate effectively with internal designers, landlords, architects, engineers, and other stakeholders involved in the project.

• Procurement & Tendering:

1. Identify and recommend qualified consultants to join the project team through a defined RFP process.
2. Assist the client in the tendering process, responding to technical queries, and clarifying project requirements.
3. Evaluate tender submissions, providing well-informed recommendations to the client for informed decision-making.

• Construction & Handover:

1. Facilitate regular stakeholder meetings throughout the construction phase, ensuring open communication and alignment.
2. Document meeting minutes for future reference and action tracking.
3. Manage client change requests, translating them into clear instructions for the project team.
4. Conduct regular site visits to monitor progress, oversee quality control, and address any logistical concerns.
5. Manage testing and commissioning procedures for project readiness.
6. Coordinate final inspections with landlord, consultants and contractors to ensure project compliance.
7. Prepare punch-lists and diligently follow up with contractors to rectify deficiencies.
8. Manage project close-out, including final accounts, handover documentation (as-built drawings, O&M manuals), and training sessions.
9. Oversee reinstatement and move management activities, ensuring a smooth transition to project completion.

What We Are Looking For:

• Minimum of 5 years of experience managing design projects in the Retail/Corporate industry. Junior candidates with demonstrably strong skills and relevant experience in design management may be considered.
• Proven track record of successfully delivering complex design projects on time and within budget.
• Excellent communication, interpersonal, and negotiation skills in both written and verbal formats.
• Strong organizational and time management abilities.
• Proven ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing circumstances while maintaining deadlines.
• Proficiency in design visualization software (e.g., AutoCAD, Revit), project management software (e.g., MS Project, Primavera), and communication tools (e.g., Microsoft Office Suite). Knowledge of BIM (Building Information Modelling) systems a plus.
• Experience with design procurement and tendering processes.
• Keen understanding of design constructability, able to identify potential constructability issues early in the design process and collaborate with designers to find solutions. Experience working with contractors and understanding how design decisions impact buildability and cost.
• Working knowledge of construction methods, materials, and regulations relevant to the industry. Ability to oversee construction activities, identify potential quality issues, and implement corrective actions promptly.
• PMP certification and/or LEED accreditation highly preferred. Demonstrates commitment to professional development and best practices in project management and sustainability.

Description

The safety officer for Lian Shing Construction Co. Pte Ltd heads the safety branch in the company. He, together with his team, takes charge of the safety of the company and the safety aspects of all projects handled by the company.

• Company-Level Duties:
  • Safety Management: Plan and execute company-wide safety initiatives, including toolbox briefings, campaigns, and inspections.
  • Regulatory Compliance: Ensure compliance with MOM safety regulations and maintain a good safety rating.
  • Facility Safety: Oversee the safety of company facilities, including dormitories and factory yards.
  • Accident and Incident Management: Investigate accidents and incidents, determine root causes, and implement corrective actions.
  • Emergency Response: Coordinate emergency response activities, including medical emergencies.
  • Safety Equipment Inspection: Inspect and ensure equipment, PPE and tools used are compliant with safety requirements
• Project/Branch Support:
  • Safety Documentation: Create, amend, and review safety documentation like Risk Assessments, Safe Work Procedures, and emergency plans.
  • Safety Consultation: Provide guidance and advice to project engineers on safety matters.
  • Safety Training: Conduct regular safety training for staff, including rescue drills and specific safety topics.
  • Safety Audits: Conduct regular safety audits on project sites to identify and rectify safety hazards.
  • Client Liaison: Liaise with clients on safety matters, including attending meetings and submitting safety documentation.

Requirements

• MOM Registered Workplace Safety and Health Officer
• WSQ Specialist Diploma in Workplace Safety and Health (Level C)

Working Hours

• Monday to Thursday: 8:00am to 18:00pm
• Friday: 9:00am to 18:00am

Compensation

• Monthly Salary: $6800 - $7500

Job Types

• Permanent

Duties & Responsibilities

1. Ensure efficient and effective management of design activities on tenders and projects to ensure that all design requirements of the contract are fulfilled
2. Ensure compliance with legal and other requirements, including standards and codes of practice, relating to the design
3. To oversee and supervise existing design team
4. Ensure design process and submissions comply with statutory regulations and requirements
5. Responsible to provide a fully functional structural system, analysis and calculations to fulfil adequate structural integrity and accuracy of the design
6. Must be able to lead, manage and check all kinds of design drawings by members
7. Coordination with relevant departments during the Design stage
8. Ensure that all technical/detailed drawings are compliant with the relevant codes and/or regulatory requirements
9. Ensure that all drawings must be done with constructability to site requirements, be practical, easy to understand, able to meet clients expectations and good profitability for the Company
10. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

1. Degree/Masters in Architecture/Engineering or equivalent
2. Minimum 12 years of working experience in the related field
3. Proficient in Software such as AutoCAD, Revit, etc.
4. Able to lead a team
5. Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office such as monthly progress reports
6. Ability to prioritize tasks well and able to work independently
7. Required to be resourceful, pay attention to details and has good communication skills

We are looking for a seasoned Incident manager who will be overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved

Mandatory Skill Set:

• Bachelor's degree in computer science, information technology, or related field;
• Atleast 5 years of experience in Incident Management;
• Capable of dissecting complex issues and identifying effective solutions;
• Demonstrated experience in IT incident management or a similar role, preferably within a fast-paced IT environment;
• Must have comprehensive knowledge of ITIL incident management principles and best practices;
• Proficient in using incident management tools and systems;
• Proficiency in project management, documentation, and task prioritization;
• Identify and understand the needs of stakeholders—individuals or groups invested in the outcome of an incident;
• Must have outstanding communication skills, capable of conveying technical information effectively to both technical and non-technical audiences;
• Able to excel under pressure and effectively prioritize tasks in a high-pressure IT environment.

Desired Skill Set:

• Experience in a regulated industry;
• ITIL 4 certification;
• Experience with ServiceNow is advantageous.

Responsibilities:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Job Summary:

C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on Sustainability.

Amongst its many Business Lines, some are self-delivered, including the full sleuth of Sustainability Services, which are key to differentiating C&W Services as one of the few Facilities Management Companies who is an Energy Services Company (ESCO) too.

The successful individual describes to be a dynamic individual with the ability to work independently, as a leader, as part of a team. The ideal candidate has to possess strong technical competency and experience, and the ability to articulate the problem and the solution, and be able to produce high quality results under tight time constraints and will contribute towards

• Serving existing customers, to ensure business renewal (maintain and sustain).
• Soliciting new customers and business (grow).
• Growing a Business built on Sustainability and Wellness.

What you will be doing:

• Articulate the suite of services / offerings professionally to existing and potential customers and working alongside senior management executives
• Working with subject matter experts on solutioning and costing and putting together Bid Solutions and tender management process
• Working with Compliance, Legal and Finance Teams on the commercial aspects.
• Customer Account Development and Management
• Pitch convincingly the benefits of the company’s capabilities.
• Develop new opportunities by way of new business streams and new segments.
• Communicate with customers of all levels to articulate the problems and solutions, and opportunities; and concurrently build customer confidence and rapport to secure continued recurring and new business opportunities and ensure consistent branding and positioning.
• Facilitate and manage flow of information amongst all stakeholders / parties (internal and external).
• Perform other related duties as required or requested

You are:

• Minimally Bachelor's degree in engineering or any other relevant discipline
• Minimally 8 years of experiences in product/ services in energy sustainability
• Has good knowledge in various Building Management System
• Excellent in communication as you will be required to work closely with clients of all levels to articulate the problems and solutions, and opportunities

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Any other job required from the management.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements.
• 6 working days in container office on site.
• Willing to travel as and when neeeded.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Job Summary:

QCT is offering a prime opportunity for a seasoned Sales Account Manager to join our team in Singapore.

QCT’s portfolio of leadership software-defined datacenter products with modern infrastructure technologies and software facilitates the creation of comprehensive, end-to-end, and integrated full-featured solutions.

We are looking for a Sales Account Manager with a growth mindset to help take our business and revenue to the next level. This person will be responsible for building the relationship and supporting our customers to solve their challenges with QCT’s products & solutions. He/She will also work closely with internal stakeholders across teams to ensure the business program is successfully delivered.

You must be passionate about cloud and data center technologies with a laser focus on the customers as a trusted advisor and driving sales from enterprises across different verticals.

Job Responsibilities:

• Drive the sales revenue and meet sales target, identifies key accounts, and expand the sales pipeline in both public and private segments
• Identify and creates opportunities to expand business with clients in the areas such as HPC (High-Performance Computing), AI, Higher Education Research, Healthcare, Manufacturing, etc
• Ensure financial goals are met through the product lifecycle in addition to meeting an annual financial goal
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
• Anticipates technology and/or market trends and provides insights to the customer. Maintains knowledge of QCT’s Enterprise Solutions and competition to effectively address and dispel customer objections
• Responds to all inquiries and requests in a timely and professional manner.
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Establishing a trusted advisor relationship with customers by providing advice and guidance to the customer during all aspects of the engagement
• Prepare proposals and reports & responding to tender documents by collaborating with relevant functional teams
• Networking with new and existing accounts. Attends conventions, conferences, and trade shows as needed
• Partner, collaborate and influence key internal stakeholders to ensure successful product strategy, design, delivery, and support

Job Requirements:

• Bachelor’s degree in BS or BA degree in computer science, engineering, business, or equivalent
• Minimum 5 years of related IT sales experience in cloud technology and/or data center solutions
• Familiar with enterprise and public sector accounts including government and/or Institute of Higher Learning in the areas of HPC & AI, is an advantage
• Strong familiarity with cloud solutions (servers, storage or networking switch) preferred
• Experience in working wth local and/or global SI (System Integrators) is preferred
• Experience as the primary account manager for enterprise customers working with multiple business units and influencing governance and policy is a plus
• Proven experience in running complex B2B sales cycle processes for large companies is an advantage
• Good understanding of the competitive environment for the target customers
• Excellent communication skills, both oral and written, with experience and ability to interface with all levels of the organization
• Ability to clearly articulate business value to customers. Excellent presentation skills in front of all levels of the Customer Organization and C-Level audience
• Problem solving skills with attention to detail
• Consistent track record of meeting or exceeding assigned jobs or targets.
• Ability to work in a multi-cultural environment
• Ability to manage priorities and workflow
• Proven ability to handle multiple projects and meet deadlines.
• Willingness to travel when necessary
• Fluent in English for professional business communication. Proficiency in Mandarin or other South East Asian languages is a plus.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Responsibilities:

· Develop and implement marketing strategies and campaigns that align with business goals

· Promote agency products to customers including Architects, Designers and Consultants

· Manage and oversee the company’s digital marketing efforts

· Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth

· Collaborate with the sales team to create marketing materials and support sales initiatives

· Ensure that customers get the product engineering support during design stage and follow through till completion and meet customer satisfaction

· Maintain constant communication with Manufacturers and Suppliers

· Provide feedback to Manufacturers and Suppliers any concerns about product quality and after sales support, so as to achieve optimum customer satisfaction

· Manage, train and motivate direct reporting staff according to company procedures and policy

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

Requirements:

· Degree in Marketing / Business Administration

· Minimum 8 years of relevant working experience in building industry preferred

· Good leadership quality, independent and with great initiative

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Dynamic with strong negotiation and presentation skills

· Possess excellent interpersonal, communication and organizational skills

· Strong understanding of digital marketing channels and tools

· Proven experience in a marketing role, preferably within the lighting or related industry

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

Job Description

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures.
• Carry out project planning, cost control and project documentation.
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works.
• Ensure timely and smooth progress of works.
• Ensure quality of works is achieved and safety & environmental regulations are complied with.
• Ensure project activities complied with the Company’s ISO system.
• Lead a team of project staff.

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 8 years of relevant working experience preferably with main contractor.
• Good people management skills to coordinate between the various disciplines and teams on the project.s.
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possess good problem-solving skills.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service