At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Responsibilities
On-Going Support:
· Establish good working relationship with Freight accounts and understand thoroughly their needs and issues.
· Closely work with RHO team on problem resolutions.
· Solicit feedback from customers and communicate to the management and RHO for through resolution.
· Constantly look for and recommend process/system improvements to customers.
· Attend to daily support issues and work on problem resolution in a timely manner.
Projects:
· Manage projects as assigned from time to time.
· Participate in the testing, training, implementation, and post implementation support of the projects.
· Establish working relationship with all stake holders and understand thoroughly the issues and needs related to the project.
· Implement solutions as assigned in a timely and quality manner.
Requirements
· Bachelor’s Degree in Computer Science or equivalent
· 5-7 years’ experience with at least 3 years hands-on experience as an application supports.
· Good knowledge in freight forwarding and shipping.
· Good programming knowledge in any programming language.
· Basic working knowledge of Unix platform and PowerBuilder is an added advantage.
· Excellent working knowledge of Applications and account management skills.
· Business Operation knowledge is required.
· Able to communicate ideas effectively.
· Able to work under pressure and must be results-oriented.
· Analytical and meticulous in their work.
· Able to multi-task. Being a keen learner is important.
Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives
What’s Next?
Interested in this unique job opportunity? Submit your application today!