Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

RESPONSIBILITIES

• Work with stakeholders to identify & understand the requirements of software systems
  Plan and participate in product conceptualization sessions with stakeholders for eliciting requirements.
  Elicit and document business/user requirements and translate them into user-stories for development.
  Manage requirements by continuously clarifying and reviewing them via walkthroughs with stakeholders.
  Work with developers to interpret requirements leading to technical implementation.
• Analyze requirements to drive the design or review of test cases/business models/processes
• Work closely with the Product Owner on project schedule, issues, and escalation
• Collaborate with the Product Owner to manage business owners’ and project sponsor’s expectations
• Drive business process change requests on identified gaps and manage a project’s scope and acceptance.
• Provide inputs to the development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinate and monitor progress, and ensure acceptance of UAT.
• Ensure the completion of documentation and filings to facilitate software development.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with the following responsibilities
  Create project status reports and other communication materials.
  Craft project proposals to secure project funding and justify resource allocations.
  Manage project scope and stakeholders’ expectations.
  Issue escalation to the right people in a timely manner.
  Maintain and continuously refine the Product Backlog.
  Maintain the Project RAID Log and follow up on action items.

EXPERIENCE AND SKILLS NEEDED

• More than 2 years of business analyst experience in software development projects
• Experience with web-based and business process software systems implementation
• Good written and verbal communication, including minute taking and technical writing skills
• Possess business case and user-stories development skills
• Ability to work effectively and independently under pressure, meet deadlines, multitask, and prioritize tasks effectively

ADDITIONAL SKILLS AND QUALIFICATIONS

• Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage
• Experience with focus group and workshop facilitation will be an added advantage
• Experience with Confluence, JIRA, and Balsamiq will be an added advantage
• Experience with BPM modeling techniques and methods will be an added advantage
• Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantaage
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related discipline

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Responsibilities:

• Manage a portfolio of audit clients across diversified industries.
• Serve as the main liaison point between the firm and clients, providing timely responses to client inquiries and needs, and maintaining regular contact throughout the audit process.
• Establish strong client relationships and identify business development opportunities with both new and existing clients.
• Ensure audit assignments are completed in a timely manner and within the agreed budget.
• Prepare monthly forecasted billings and manage cash collection.
• Mentor, develop, and motivate team members to achieve technical competencies and efficient performance.

Requirements:

• Degree in Accountancy or a professional accounting qualification (e.g. CA Singapore, ACCA, CPA Australia), or equivalent recognized by ISCA.
• At least 5 years of working experience in a public accounting firm (candidates with Big 4 experience are advantageous).
• Experience managing a portfolio of diversified clients, including both MNCs and SMEs.
• Strong initiative and attention to detail.
• Excellent leadership, coaching, communication, and interpersonal skills.
• Sound knowledge of local and international accounting principles and financial reporting frameworks.
• Strong written and verbal communication skills.

Job Description

• Review and approve construction drawings, specifications, and designs to ensure that they meet project requirements and industry standards.
• Ensure that projects are delivered on time, on budget and to the prescribed standards.
• Communicates effectively with project teams, consultants and subcontractors to identify needs and evaluate alternative Project solutions.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures requirements and resolved issued.
• Assist in selection of quality subcontractors, suppliers and vendors in the negotiation of their terms and conditions of engagement with the Procurement team.
• Regularly inspect the site progress and provide guidance to the project and construction management teams on best practices and efficiencies on scheduling and processes.
• Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements:

• must have Degree in Civil Engineering with related.
• At least 5 years of relevant working experience at managerial level in the Civil / Building/ Construction Industry.
• Strong communication skills, as well as the ability to visualize issues and effectively communicate with others.
• Outstanding organization, coordination and leadership skills. Excellence in verbal and oral communication skills.

Join the team at one of Singapore’s premier upscale dining establishments, where culinary excellence meets exceptional hospitality. We pride ourselves on delivering world-class dining experiences, and we are looking for a passionate, detail-oriented General Manager to help us elevate our operations and delight our guests.

Key Responsibilities:

• Operational Excellence: Oversee daily restaurant operations, ensuring efficiency, quality, and adherence to brand standards.
• Team Leadership: Support, coach, and motivate a diverse team of front-of-house and back-of-house staff, fostering a positive and collaborative work culture.
• Guest Experience: Champion exceptional guest service by addressing concerns promptly and creating memorable dining experiences.
• Sales & Financial Performance: Assist in managing budgets, controlling costs, and meeting revenue goals while identifying opportunities to optimize profitability.
• Training & Development: Assist in onboarding and continuous training of staff to uphold the highest service standards.
• Event Management: Coordinate private dining and special events, ensuring seamless execution and client satisfaction.
• Compliance & Safety: Ensure all health, safety, and licensing regulations are met, maintaining a safe and compliant environment.

Qualifications:

• Minimum 2 years of experience in a managerial role within upscale dining or luxury hospitality.
• Strong leadership and communication skills, with the ability to inspire and manage a team.
• Proven track record of delivering excellent guest service and achieving business goals.
• Knowledge of fine dining standards, wine service, and high-end restaurant operations.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for career growth within a reputable hospitality brand.
• Competitive salary and performance-based incentives.
• Exposure to innovative dining concepts and premium guest experiences.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

about the company

Our client is one of the largest banks in the world. They offer a full-suite of banking services to meet the needs of customers across the world. They continually invest in people and technology to create the best banking experience, and strongly believe in supporting the growth ambitions of its stakeholders.

about the job

• To manage and strengthen business relationships with corporate and commodities clients by understanding their needs, offering tailored solutions and collaborating closely with internal stakeholders
• Gather credit requests and documents from clients
• Analyze clients' financial health, needs and industry/market trends regularly
• Identify opportunities to enhance systems, processes and practices

skills and experience required

• Bachelor Degree in Banking, Finance, Accounting, Economics or relevant disciplines
• > 2 years of experience in similar capacity
• Experience in Corporate banking / Investment banking client relationship management
• Excellent marketing, client relationship management, and presentation abilities, coupled with strong communication skills to engage effectively with clients and internal stakeholders

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Job Description & Requirements

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Propose training programs for new employees in consultation with reporting manager
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Conduct Key Performance Indicators (KPI) reviews with top management to ensure personnel are kept abreast of their performance and to match expectations between both parties
• Train and supervise staff arrange work for them
• Find ways to increase quality of customer service & Maintain relationships with clients
• Conduct monthly job analysis with employees and send the report to top management for review
• Review, revise and explain operation policies and procedures
• Manage client's issues and disputes
• Other ad hoc duties as assigned by the management

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

About the role

A key and pivotal role in supporting sales in the daily running of production, keeping up with targets and KPI and maintaining a safe and conducive working culture.

To implement and achieve ISO accreditation by the year 2026.

Roles & Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the Sales team to adjust schedules based on delays or changing demands.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Co-ordinate with admin assistant for logistics, freight and shipping arrangements
• Lead and supervise production teams, including training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Responsible for facilitating the review of Manufacturing Batch Record and Packaging Batch Record.
• Manages SAP in terms of batch closure, inventory, purchase requisition, work orders and other related activities
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with various departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.
• Maintain GMP / Housekeeping at a high level within the department.
• Liaise with suppliers
• Establish a framework to attain QMS certification such as ISO 14000 within 2 years.
• Effective participation and contribution in Quality Management System (QMS) such as GMP and other Quality standards, creation of standard operating procedures (SOP), work instructions (WI) and records/forms, In-Process Control (IPC) analysis, deviation and CAPA management.
• Chemical process, paints and coatings manufacturing background would be useful.

Requirements

• Candidate must possess at least a Graduate Diploma/Professional Degree in any field
• At least 3 Years (s) of working experience in the managerial capacity is required for this position
• Candidates seeking mid-career switch are welcome to apply.
• Computer literacy and Lean/Six Sigma/PMEA certifications would be advantageous.
• Strong knowledge of production processes, quality management and safety regulations.
• Excellent communication and decision making skills.
• Assertive and manage high workload with tight deadlines

To apply:

You can apply directly by sending your cover letter and resume directly to [email protected] quoting ‘Prod_Mgr’ in the subject line. In the CV/resume, outline why you would be the best fit for this job, date of availability, details of your educational background and work experience.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

I am looking to work with and coach a commercial and sales-driven leader with a passion for education. As I transition from a business operator to an investor/advisor in the next one year, I would like to partner with a collaborative professional who has experience in one or more of the following to complement my skillsets: enterprise sales (especially solutioning and hunting new accounts), strategic partnerships (that lead to more revenue and brand exposure) and/or customer success (that ensure operational and quality outcomes are met for retention).

As the Academy Manager, you will be part of a lean but effective team of three full-time team members with the opportunity to hire one more operation executive based in Singapore or Johor. We work on a hybrid basis with two on-site work days a week. Salary range is indicative and include estimated commissions.

Requirements:

• Multi-stakeholder engagement and account/project management experience of at least 3 years
• Prior people manager experience of at least 3 years
• Excellent written and spoken communication skills in English (additional language proficiency a bonus)
• Familiarity with technical topics like design thinking, user experience and product management
• Familiarity with how partnership works to drive value creation and trust
• Consultative selling with high EQ
• Problem Solving and Inference skills is a must
• Able to work independently
• Prior experience in the education industry or technology sector is highly desired

The candidate will be involved in:

• Driving revenue and commercial targets, including through our B2B corporate clients, partners and demand generation activities (e.g. events and trade shows) (60% of the time)
• Leading and coaching our operations, sales and marketing team depending on need (15% of the time)
• Planning and driving strategic initiatives (15% of the time)
• P&L admin management and reporting (10% of the time)

Staff Perks (more than $5000 in annual benefits)

• Mac or Windows Laptop provided on lease
• Free access to our monthly virtual training course on UX design and video learning.
• Work from home at least three days a week.
• $400 WFH budget (one-time)
• Employee Medical Insurance with GP and Specialist cover
• $500/year Mental Health Subsidy for Therapy, Wellness and Dental services not insured
• $1500/year learning and self-development subsidy
• Budget for client entertainment and gifts
• Budget for leadership/sales coaching
• Quarterly Team Day offsite retreat
• 14-day paid annual leave
• 4 days of annual self-care leave (for breakups, deaths and stress)
• 13th month company performance bonus and additional performance bonus
• Work in Serangoon area
• Short work trips to Malaysia 6 to 10 times a year

Responsibilities:

• Coach internal development team, applying Agile principles and practices to deliver business value.
• Evaluate and recommend Agile software engineering practices to the team.
• Remove impediments or guide the team in removing them.
• Build a trusting and safe environment where problems can be raised without fear of judgment, with an emphasis on problem-solving.
• Improve transparency, radiate information, and over-communicate to stakeholders.
• Improve the velocity of the development team, maintaining a sustainable pace.
• Educate and support the Product Owner, especially with product backlog refining, vendor management, and internal stakeholder management.
• Adhere to the Agile Software Development Manifesto.

Experience and Skills Needed:

• Minimum 3 years of working experience in an agile environment as a full-stack developer or technical lead.
• Certified Scrum Master with at least 2 years of experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Experience with Atlassian products will be an added advantage.
• Working knowledge of Scrum, LeSS, and Kanban will be an added advantage.
• Experience with design thinking and workshop facilitation will be an added advantage.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or a related discipline.

4o mini

• Opportunities for professional growth
• A collaborative and diverse work environment.

About Our Client

A well-established brand that specializes in providing comprehensive retail solutions for the Beauty and Fashion industries.

Job Description

• Support data mining efforts to identify leads, opportunities, and recommend tailored services to meet client needs.
• Maintain and update candidate information within the CRM system.
• Assist in the preparation of weekly, monthly, and quarterly recruitment status reports.
• Manage the posting of job advertisements across various job platforms.
• Facilitate partnerships and collaborations with government agencies, educational institutions, external vendors, and suppliers.
• Establish and grow client relationships through professional networking and arranging meetings.
• Source and sustain a pipeline of potential talent from schools, communities, and social media platforms.
• Work closely with hiring managers, HR business partners, and business leaders to understand recruitment requirements.
• Engage in events and initiatives to promote knowledge sharing, learning, and networking within the retail fashion and beauty sectors.
• Compile and deliver monthly updates, internal reports, and minutes of meetings.
• Plan and execute social media campaigns and content marketing strategies, including budgeting, content development, and implementation schedules.
• Develop, edit, and refine engaging and high-quality content to support recruitment initiatives.

The Successful Applicant

• Has 5 years of recruitment experience in retail industries
• CEI License
• Posseses strong business acumen and stakeholder management skills
• Skilled in working independently, taking proactive actions, and effectively prioritizing tasks.
• Strong organizational skills, ability to work independently, and multi-task in an innovative, fast-paced environment.
• Proficiency in MS Office and recruitment tools

What's on Offer

The role offers growth in recruitment, exposure to diverse industries, and opportunities to lead impactful projects in a collaborative environment.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-122024-6610868

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Summary:

The Management Trainee will undergo comprehensive training in all aspects of pawnshop operations. Trainees will learn about customer service, inventory management, financial transactions, and compliance regulations.

Key Responsibilities:

• Assist in daily operations of the pawnshop.
• Learn and apply company policies and procedures.
• Provide excellent customer service by assisting customers with transactions and inquiries.
• Help manage inventory, including receiving, pricing, and displaying items.
• Conduct appraisals of items brought in for pawning.
• Maintain accurate records and ensure compliance with all regulatory requirements.
• Participate in training sessions and workshops to gain in-depth knowledge of the industry.

Qualifications:

• Bachelor’s degree in Business or related field.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational skills.
• Ability to learn quickly and adapt to a fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Previous experience in retail or financial services is a plus.

Visitor Management Officer
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:
Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm

Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

CBRE Property Management manages commercial, retail, residential, industrial and hospitality property assets to effectively maximize our clients return on investment and align key property assets with their overall business strategies. We are currently looking for dynamic, highly motivated and independent candidates to join us.

Responsibilities:

• Preparation and tracking of lease documents and licences.
• Keep accurate records of lease agreements, correspondences and other related documents.
• Liaise with various parties such as lawyers and IRAS on lease related matters.
• Oversee and ensure that billing and other financial transactions (such as agency fees, refund of security deposit, tenancy arrears) are followed up timely.
• Organizing events to engage with tenants and improve landlord-tenant relationship.
• Assist with tenants’ queries and be the main point of contact for all lease matters.

Requirement:

• Diploma or above in Business Management, or related discipline.
• Minimum 2 years' experience of leasing administration experience.
• Detail-oriented, well-organized, good communication skills.
• High proficiency in MS Office including Excel, Word, PowerPoint etc.
• Able to commit to 5.5 days.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices