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Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Job Purpose

The Customer Analytics, Reporting and BI team manages data projects, data pipeline and data analytics to maximize the potential of data, uncovering valuable business insights for Group Customer and Digital Division. Leveraging advanced data analytics and visualization, the team enables senior stakeholder to interpret the story behind the number, driving more informed strategies and initiatives.

The Senior Analyst (Data Analytics & Visualisation) plays a pivotal role in managing and enhancing the data analytics assets, which are used to monitor business performance, identify business opportunity and enable data-driven business decision. This role collaborates closely with key stakeholders across multiple departments to apply advanced analytics to generate value-creating insights from big data. The ideal candidate is passionate about creating business impact by using their data expertise and industry experience.

The Job

· Design, build and enhance data analytics assets to ensure relevance and continued usage of the analytics and business intelligence by business users for making informed decisions.

· Support the build of contextual data marts to advance the scalability and reusability of visual and advanced analytics assets.

· Collaborate with business and Group Data independently to manage the entire dashboard development cycle - from gathering and proposing business requirement, designing dataflow and data structure, to developing dashboard and managing the schedule of release.

· Support ad-hoc data analytics and periodic reporting requests.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· BS in Business Analytics, Statistics, Economics, Actuarial Science or equivalent disciplines that focuses on extensive use of data for analysis.

· At least 5 years of experience in managing and delivering multiple requirements for business intelligence and analytics as an individual contributor.

· Proficient in traditional and modern data programming language (e.g. Phyton, SQL, Hive, and PySpark) and data visualization tools (e.g. Tableau).

· Practical knowledge of big data ETL framework and experience dealing with complex data structure.

· Strong business acumen and communication skill; able to bridge the communication between technical and business domains.

· A problem-solver, initiative-taker who can work independently and responsibly with minimal supervision.

· Ability to manage and prioritize requests and tasks while being goal-oriented

· Experience in performing/interpretating advanced analytics (e.g. Statistical or ML-based) is a plus.

· Experience in insurance or financial services industry is a plus.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Title:

RPA IDP Developer and Analyst

Job Summary:

We are seeking a skilled and motivated RPA IDP Developer and Analyst to design, develop, and optimize automated workflows using Robotic Process Automation (RPA) tools and Intelligent Document Processing (IDP) platforms. The ideal candidate will collaborate with cross-functional teams to assess processes, define automation opportunities, and deliver scalable solutions that enhance efficiency and accuracy.

Key Responsibilities:

Development and Implementation:

Design, build, and deploy RPA bots using tools like ElectroNeek RPA/IDP/ BPM. Prior experience with UiPath, Automation Anywhere, or Blue Prism, Gleematic, Cyclone, Laiye is a plus.

Configure and optimize IDP solutions for data extraction from unstructured and semi-structured documents (e.g., invoices, forms, and contracts) using platforms like Open AI IDP, FlexiCapture, UiPath Document Understanding, or Hyperscience.

Integrate RPA bots with IDP tools and other enterprise systems to enable end-to-end automation.

Develop custom scripts or APIs to extend the functionality of RPA and IDP tools as needed.

Analysis and Design:

# Work with stakeholders to identify automation opportunities by analyzing workflows and business processes.

# Conduct feasibility studies to evaluate the potential ROI of automation projects.

# Translate business requirements into technical specifications and automation workflows.

# Develop process maps and documentation for existing workflows to streamline automation design.

Testing and Optimization:

# Perform unit testing, system testing, and user acceptance testing (UAT) of RPA bots and IDP solutions.

# Monitor and debug deployed solutions to ensure reliability and efficiency.

# Analyze bot performance and provide insights to optimize workflows and enhance accuracy.

Collaboration and Training:

# Collaborate with IT, business units, and external vendors to ensure smooth deployment and integration.

# Provide training and support to users and stakeholders on automation tools and processes.

# Document processes, solutions, and technical configurations for reference and maintenance.

Qualifications:

Educational Background:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Technical Skills:

# Proficiency in RPA tools (Electroneek, Gleematic, Laiye,Cyclone,UiPath, Automation Anywhere, Blue Prism).

Experience with IDP platforms (Kofax, UiPath Document Understanding, or Hyperscience).

Strong knowledge of Python, .NET, or Java for custom scripting.

C#, VB, MS Excel, MS Office Familiarity with OCR technologies and AI/ML models for document processing.

Understanding of APIs, web services, and system integration concepts.

Soft Skills:

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Experience:

0 to 2+ years of experience in RPA development and/or process analysis.

Experience in implementing IDP solutions and automating document-heavy processes.

Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

Preferred Certifications:

RPA Developer Certification (e.g., UiPath Certified Professional, Automation Anywhere Certified Advanced RPA Professional).

Certifications in IDP platforms (e.g., ABBYY Certified Professional).

Project management certifications (e.g., PMP, Agile) are a plus.

• Remuneration: Up to Basic $3,000 + Fixed Allowances $950
• Position: Permanent with AWS, Variable Bonus and Flexi Benefits
• Location: Jurong Island
• 12 hours rotational shift (7.15 am – 7.15 pm/ 7.15 pm – 7.15 am)
• Entry-level with a Degree in Chemistry or relevant field

Key Responsibilities:

• Plan, organize, and perform quality control (QC) analysis of raw materials, in-process, and finished products using established testing methods.
• Coordinate QC activities to meet the needs of other departments and the business.
• Make daily decisions based on QC results, ensuring accuracy, and troubleshoot as needed to ensure correct results.
• Proactively identify and implement improvements to QC products and systems.
• Lead short-term projects (up to six months) involving non-routine analysis, including investigating customer complaints that may involve multiple departments.
• Calibrate equipment and maintain records following standard procedures.
• Communicate accurate results promptly to relevant departments to ensure product quality aligns with customer specifications.
• Provide guidance to plant operators in the lab and take full responsibility for the QC lab outside normal working hours.
• Supervise and train new QC team members on products and testing methods.

Requirements:

• Degree in Chemistry, fresh graduates are welcome
• With chemical lab testing experience during internship added advantage
• Willing to perfom 12 hours shift

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R1983718

EA: 21C0661

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 3 years of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

The company is a leading American multi-national in the field of industrial automation as well as integrated control solutions. With more than 20,000 employees globally and presence in Singapore for more than 30 years; the company is actively expanding and looking for the following role for:

Regional Senior Financial Analyst

(American MNC – Jurong West)

Responsibilities

This is an individual contributor role reporting to the Finance BP of South-East Asia, supporting closely the Sales & Marketing senior management team.

• You will provide comprehensive financial support through the interpretation of results and initiating control to improve financial performance.

• Participate in monthly performance analysis, quarterly forecast, annual operating plan and strategic reviews.

• Provide value-added analysis to management and guide communication between US headquarter and countries in the Asia Pacific region.

Requirements

• Bachelor’s Degree in Finance / Accounting with at least 5-7 years of experience in a similar Regional FP&A function working in a MNC environment.

• You should possess good business acumen and able to connect well with business leaders, understanding what data they need

• Ability to translate data into actionable plans in order to achieve favourable results.

• Ability to handle multiple senior management internal customers

• Knowledge in SAP & Project Accounting

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Implementation Services team is responsible for delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What an Analyst, Implementation Services does at Visa:

The Implementation Services team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP (Asia Pacific) region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality.

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines
• Coordinate directly with clients to analyze and understand card program setup/endpoint requirements to implement Visa products and services and facilitate endpoint connectivity to support the business and formulate implementation solutions
• Confidently manage client projects in parallel to product developments and a changing landscape
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed
• Coordinate internal Visa resources to ensure delivery on commitments

Why this is important to Visa:

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.

Job Duties:

• To perform KYC due diligence of new relationships and existing clients (periodical revisions) as a Maker or Checker;
• To conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank;
• To liaise and coordinate with Front Office and Client Office Team on the collection of the KYC documents/information;
• To escalate complex cases to APAC Compliance and/or Head Office Financial Security for advice, clarification or validation where applicable;
• To provide guidance and sharing of KYC knowledge to the junior team members in the team and other departments;
• Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database;
• Ensure accurate and proper maintenance of statistics for timely MIS reporting/other ad-hoc reports and perform monthly reconciliation on the KYC Status versus Opened Accounts of the Existing Clients (when required);
• To work with Client Office to ensure deliverables is done in accordance with business’ priority
• To raise escalation early to respective managers when there is seen to be a potential issues
• Involve in active dialogue locally and globally (when needed) and participate in local and global transformation projects
• Participate in discussion and regular calls with stakeholders to go through statuses of Periodic Review cases
• To take part in Projects and perform UAT testing assigned by the Manager

Job Requirements:

• Bachelor's Degree Holder in Banking / Finance / equivalent
• Minimum 2 - 3 years of experience in KYC / CDD, preferably in Corporate Investment

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Supporting full scope of AP processing duties (Covering Singapore, Taiwan & APAC)

· Processing of post invoices, payments , credit notes and clearing of general ledgers using Oracle Cloud

· Expense auditing

· Ensure payments adhere to payment cycle and all transactions are recorded accurately

· Balance sheet reconciliations

· Data entry and management reports

· Assist with process improvement and system automation

· Adhoc tasks as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 3 years of relevant accounting duties

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

• As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg)

Technical and Professional Requirements:

• 5+ years in PEGA PRPC / MuleSoft Projects
• Certification in PEGA / Mulesoft
• Primary skills: Business Analysis
• Desirables: Business Process Management-Pega/Mulesoft
• Preferred Skills: Business Analyst
• Generic Skills: Business Process Management->Pega/Mulesoft
• Service Line: Enterprise Package Application Services

Primary Objective(s) of Position

• Design, implement, and maintain the company's software applications to ensure that code is properly built, tested, and deployed.
• Support backend users for internally developed and external application system/tools.
• Act as the liaison between the department and end users to deliver high quality solutions.

Duties & Responsibilities

• Provide software development and enhancement using C#, and Microsoft Visual Basic for Application (VBA) for internally developed systems.
• Provide and support the analysis and maintenance of the Company's SAP system's (S/4 HANA) functional areas such as Material Management (MM), Sales and Distribution (SD), Transportation Module (TM), Finance and Controlling (FI/CO) modules.
• Participate in other system development, implement and improvement initiatives when assigned

Skills & Experience

• A Degree in Information Technology or equivalent
• Experience in software development, Microsoft SQL Server
• Prior experience in S/4 HANA and SAP Fiori will be a plus
• Meticulous with an eye for details
• Team player with the ability to present, good interpersonal and communication skills

Job Duties:

• Assist with day-to-day compensation activities such as reviewing compensation transactions in the HR system, and conduct data analysis and reporting.
• Participate and assist with compensation processes such as bonus planning, annual compensation planning, equity planning, and promotions.
• Conduct market research and analysis to ensure that compensation recommendations are sound and supported by data.
• Provide compensation support to the HR and business as needed.
• Ensure compliance with global policies and guidelines.
• Other ad hoc duties as assigned

Job Requirements:

• Strong analytical skills and proficiency in data analysis tools (e.g. Excel).
• Understanding of compensation principles and practices.
• Attention to detail and commitment to excellence.

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• As part of Line Management, you will work with different stakeholders within and across divisions to streamline work processes and policies across trade teams. Perform analysis on business flows, identify areas of improvement and opportunities to optimize yield by leveraging on data analytics.
• You will play a crucial role in enhancing our operational efficiency, identifying trends, and providing actionable insights for trade teams. You will be responsible for analyzing vast datasets relating to cargo flow operations and segmentation, vessel and customer profiling, as well as container inventory movement to drive informed decision-making.

Responsibilities:

• Collect, clean, and analyze large datasets from various sources including booking systems, cargo flow modules, management reporting and customer databases
• Develop and maintain data models, dashboards, and reports to visualize key performance indicators (KPIs) for various trade teams to make informed decisions
• Assist with the implementation of eCommerce projects and optimization of corporate systems, data and tools to enhance department productivity
• Identify patterns, trends, and anomalies in shipping data to optimize cargo selections, routing management, and inventory management
• Collaborate with cross-functional teams including ISD, finance, logistics and operations to implement data-driven solutions and process improvements
• Steer improvement mindset and adoption of new technologies & processes
• Present findings and actionable recommendations to stakeholders through clear and concise reports and presentations

Job Requirements

• Bachelor's degree in Maritime, Data Science, Statistics or equivalent.
• Min 2 years of Experience as Business Analyst

Salary range: $4K to $4.9K

Freight Forwarding industry

central location

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Analyze business requirements and provide functional solution to business requirements

• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

• Guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

• Guide testers/users in the end-to-end reconciliation process

• Prepare functional solution document

• Support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

• Post-implementation support

• Identify and raise/escalate risks to the project/processes

Required Experience:

• Bachelors’ Degree in Computer Science or related field.

• Practical Experience in Fraud system

• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.

• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc

• Mainframe – online and batch processing

• Credit Card domain knowledge

Job Description & Requirements

Part of the ‘Centre of Excellence’ in the Regional SD by striving to be competent in specific Solutions Design and sector-specific skills/tools

· Data gathering & analysis and able to identify the critical data gaps and make credible assumptions based on reasonable benchmarks.

· Identify requirements for, and develop appropriate proprietary tools to support the solution design process where required, e.g., cost models, productivity tools, warehouse sizing, layout design, process design, etc.

· To ensure that all recommended solutions, implementation plans meet the requirements.

· Cooperate with IT/Procurement/Security department for appropriate solution and costing.

· Build up comprehensive cost model to simulate total project budget.

· Assist Country SD Teams to build the Cost Model and Review

· Identify selling rate and revenue in finance model to BD and implementation team.

Implementation Team Member:

Ensure to deliver and explain overall solution and costing items precisely to project team.

· Gain SD Head, Operational Head and BD team’s buy-off as appropriate for the proposed solution.

· Enable to facilitate communication channel within project team regarding to solutions arguments.

· Participate project kick-off meeting to follow on solution design issues during implementation period.

Operations Development Support:

Identify and implement improvements in the areas of business activities, sequence of operations/workflows, staffing, handling methods and equipment.

· Prepare facility plans and equipment layouts to maximize efficiency and space usage.

· Ensure implementation of standard operating processes, work methods, performance/throughput standards and measurement systems by using measurement tools (time and motion studies, etc.)

· Perform engineering and financial analyses of proposals along with sound economic and business justifications for expenditure.

Autonomy:

Required general supervision and expected to be able to deal with routine and less complex issues within professional field of work.

· Adhere to the requirements of country, regional and DHL corporate policy directives at all times.

· Develop and carry-out training programs that support the development of core and specialist solution design competencies across the region.

· Develop and maintain appropriate platforms and media for sharing knowledge within the solution design communities across Asia Pacific and between the regions.

Job Requirements

· Must be conversant and have experience in warehousing, transportation and broader supply chain topics to develop operationally feasible solutions

· Must have exposure to some of the following topics: storage mediums, material handling equipment, space analysis, manpower analysis, inventory/SKU analysis, operational key performance indicators, continuous improvement initiatives, transportation methods, packaging, secondary operations, costing

· Must be a proficient user of tools such as Microsoft Excel and/or Access to perform complex data analysis

· Experience in at least one modelling/simulation/CAD tool such as Paragon, CAPS, CAST, i2, Manugistics, AutoCAD or CLASS is desirable. Equivalent operations experience may be considered in lieu of modelling experience in some instances

· Should have experience with process flow diagrams, time studies, methods/work study and/or other performance analysis methodologies

· Should be proficient in PowerPoint and have experience with customer presentations and strong communication skills

· Commercially astute, Customer centric, conscientious, flexible & Innovative, Reliable Team Player

· Result-driven, tenacious, energizing, particular, self-starter

· Proven ability to manage and develop relationships and negotiate at all levels of management in a customer organization.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Engineering.
• Candidates should be familiar with the Software Development Life Cycle (SDLC)
• Candidates should have a minimum of 2 years of working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

At Veolia Singapore, we're more than the world’s leading provider of environmental solutions - we’re dedicated to customized, cost-effective solutions that reflect best practices, environmental protection and a better quality of life.

We help customers in the industrial, commercial and governmental sectors safely manage, treat, recycle and dispose of hazardous and regulated wastes. Our industry leading team is equipped with unmatched knowledge, experience and technology in order to provide value-added services that protect people and the environment.

Are you passionate about making a positive impact on the environment and promoting ecological transformation? Come, join us and embark on a rewarding career with Veolia Singapore!

Job Description

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook.
• Account for variance between actual result and budget with in-depth analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support projects in the business region to prepare for annual budget and forecast, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data books and monthly submission schedules, and ensure all monthly schedules are submitted on time and historical data are correctly retained.
• Leverage Business Intelligence and dashboard tools to provide visibility of business performance, and develop monthly performance reports using the tools.
• Identify trends, advise companies and recommend actions to finance managers based on sound analysis.
• Ad hoc projects based on management requests and operation needs.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Qualifications

• Minimum 3 years' experience, includes management accounting related experience in regional headquarters.
• >5 years’ experience would be considered as Senior Finance Analyst
• Finance and performance management knowledge, understanding companies and regional finance operations.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis.
• Ability to challenge the current process to make improvement

Loctaion: Raffles Place

1 year contract

Mon - Fri 9am -6pm

1. User Requirements Gathering:
   • Collaborate with business stakeholders to gather and document user requirements for the core banking system.
   • Conduct workshops and interviews to understand user needs and expectations.
2. Business Impact Analysis (BIA):
   • Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement. Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
3. Functional Specification Document (FSD) Review:
   • Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements. Work closely with technical teams to clarify any ambiguities in the FSD.
4. Test Script Development:
   • Develop comprehensive test scripts based on user requirements and FSD. Ensure test scripts cover all functional scenarios and edge cases.
5. Functional User Acceptance Testing (UAT):
   • Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system. Document UAT results, track defects, and ensure timely resolution of issues.
6. Data Migration:
   • Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
   • Validate data integrity and completeness post-migration.
7. Post-Production Rollout Support:
   • Assist in the planning and execution of post-production rollout activities.
   • Provide training and support to end-users to ensure a smooth transition to the new system.
8. Stakeholder Communication:
   • Maintain regular communication with project stakeholders, providing updates on progress, risks, and issues. Prepare and present project documentation and reports as needed.
9. Risk Management:
   • Identify potential risks and issues related to user requirements and testing, and develop mitigation strategies.
10. Continuous Improvement:
    • Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

ACORN is a leading marketing and research consultancy specialising in strategic brand development, modelling and other problem solving research. We have wholly owned offices in eleven Asian countries from where we manage research in over thirty countries around the world.

We are looking for highly motivated individuals who enjoy thinking and managing projects independently. Applicants must be numerate as well as articulate; people who can conceptualize, express and present ideas in a clear, credible manner. The responsibilities of the job include, client servicing, designing and managing research projects, data analysis, preparation of charts and reports and presenting of findings to clients.

Requirements

• Candidate must possess at least a Bachelor's Degree in Marketing, Business Studies / Administration / Management / Analytics, Social Science / Sociology, Data Science / Analytics or in any other analytical discipline
• Detail-oriented and meticulous
• Strong organization skills and time management skills
• Proficiency in Excel and PowerPoint is a prerequisite
• Familiarity with data collection or statistical and analytical platforms / software such as SPSS / Qualtrics / Tableau / etc
• Working knowledge of big data analytics, data mining, data science would be an advantage
• Candidates with a minimum of 2 years’ experience in marketing / market research / analytical roles would be considered for senior roles

Interested candidates who have good understanding of the rigors of Marketing Research as a profession please send a covering letter with a full CV and expected salary to [email protected]

Responsibilities

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solution to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· identify and raise/escalate risks to the project/processes

Requirements

Education:

· Bachelors’ Degree in Computer Science or related field.

Experience:

· Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.

· Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Should have experience as Cards Issuing Application development lead

· Mainframe – online and batch processing

Division Summary

The Risk division encompasses the Credit Risk, Country Risk, Operational Risk, Physical Commodities Risk Assurance, Business Continuity Management and Market Risk disciplines. Credit Risk consists of the rating and analysis, ongoing monitoring and reporting of the credit exposure that the Bank runs.

Job Purpose

A 8-month placement to assist both the Credit Risk and PCRA teams. Applying experience and strong awareness of ICBC Standard Bank’s operations with a view to minimising the inherent risks to the Bank while simultaneously managing these against the rewards implied by the Bank’s activities.

Key Responsibilities

Credit Risk

Assist the Credit Risk team with the following key responsibilities;

· Counterparty risk management including analysis of financial information, liaise with clients to test & authenticate information supplied, assist in the end-to-end credit risk process, liaise with Front Office on requests, provide input of credit terms in legal documentation and assist in ratings and limit/appetite setting.

· Transaction risk assessment including reviewing new and existing transactions with a particular focus on global markets, commodities and derivative products, and some structured transactions.

· Portfolio management including ongoing monitoring of the creditworthiness of the portfolio, monitoring, and managing customer positions including limit excesses and non-payment or disputed margin calls.

Physical Commodities Risk Assurance

Assist the PCRA team with the following key responsibilities;

· Daily reporting: Ensuring daily and monthly reporting on location, group provider and notional inventory (NIRF) limits, aged inventory, and first line of defence inspection activity is accurate, comprehensive and issued on a timely basis.

· Inspections: Participating in PCRA physical inspection and desktop assurance activity, including participation in warehouse / vault / refinery / terminal / port visits globally, performance of desktop assurance reviews and agreeing and tracking actions.

· On-boarding: Providing sign off on the on boarding of new locations based on the data supplied in the Storage Location questionnaire and due diligence process, including approval of limits (subject to PCRA Delegated Authority thresholds) in inventory management systems.

· Monthly reporting: Production of papers for the Physical Commodities Committee.

Pre-requisites

· A degree, or equivalent in an appropriate discipline

· Experience of working in a regulated environment, ideally Financial Services

· Proven track record of performance in Financial Services

· Credit analysis experience

· Strong knowledge and awareness of ICBC Standard Bank’s operations

Personal attributes:

· Strong attention to detail

· Self-starter

· Strong written & Oral communication skills

· Well organised

· Pragmatic

· Resilient

· Client mind-set

· Results and solutions orientated

· High level of integrity

· Global mind-set

The role would suit someone who is:

· Able to navigate complexity

· Able to work in ambiguity

· Flexible

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

5+ years in PEGA PRPC / Mulesoft Development

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services