Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

As a Finance Analyst on the Assembly & Test Finance team, supporting MSB Site Assembly & Test Manufacturing Operations, your primary focus will be providing effective operational finance support through performing cost financial reporting, and supporting the reporting processes through data management and data analytics.

You will be partnering with various teams, including not limited to Global Finance teams as well as Global Operation Cost teams and Engineering teams to provide timely and insightful analysis.

WORKING THROUGH STANDARD COSTING, PLANNING AND REPORTING FOR ASSEMBLY & TEST MANUFACTURING SUPPORT

- Perform Monthly Closing and Quarterly Budgeting for Standard Cost for Mfg Operations

- Monthly review and analysis of actual variances as compared to standard costs

- Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks

- Support the business planning cycle through data analysis and participation in the budget process.

- Monthly review of reporting to ensure consistent capture of data to enable internal and external benchmarking efforts

- Ongoing support of management information requests and special projects as assigned by management

- Ensure ongoing consistency and relevance of data that is made available to Manufacturing management

- Continuously work to improve the coordination and communication amongst the various sites and global finance teams

- Prepare and analyze monthly expenses and cost per part fluctuation

- Present to key business partners with an appropriate format with proper level of details

- Participate in governance of SOX and Management Process Controls.

PROVIDING EFFECTIVE REPORTS & DASHBOARDS THROUGH DATA ANALYTICS AND DATA VISUALIZATION
- Support and perform testing on new systems and enhancements of existing systems

- Ensure data quality to effectively support the business processes, and identify new ways to streamline processes

- Organise and transform information into comprehensible data structures

- Use data mining to extract information from data sets and identify correlations and patterns

- Design new reports and dashboards to present data based on business requirement

- Data visualization and communication to stakeholders on the data contents by using interactive formats

SYSTEMS EXPERIENCE BENEFICIAL TO SUCCESS IN THE ROLE:
- SAP, Excel, PowerPoint,, Power BI, Tableau, SQL

SKILLS REQUIRED:
- Data analytics and visualization

- Critical thinking and Problem solving Skills

- Multi-tasking and time management

- Communication and presentation skills

- Collaboration

- Pay attention to details

REQUIREMENTS:
- Minimum 2-3 years Financial Experience

- Bachelor’s degree in Accountancy, Finance, Statistics preferred

- Familiarity with costing, accounting & enterprise reporting systems (SAP, TM1, Power BI, Tableau preferred)

- Solid understanding of data sources, data organization, relational databases, and data analysis techniques

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

Overview of the Merchandise Analyst role

We’re responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

Responsibilities

· Perform Seasonal Product Data Set Up, UAT + Maintenance

· Perform daily and weekly site maintenance activities including removing out of stock items, relaunching back in stock items, removing no go forward SKUs, maintaining rollover SKUs

· In charge of reports to manage PIP (Product Information Page) performance and verify
assortment against categories

· Review Product Merchandising/Ranking seasonally/when required

· Manage Related Product setup and Group-to-Category setup

· Creating/building out Categories, PIP Thumbnail set up/quarterly updates

· Support content pages/landing pages builds

· Basic HTML coding of content pages and seasonal Home page build

· Home Page set-up and flips

· In charge of the promo process including upload of promo files

· Manage third-party integrations for rich relevance & faceted navigation

· Resolve/fix PIP issues raised by merchants and stores

· Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience

· Support ad-hoc projects as assigned

· Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

· Min tertiary qualification and 2 years of e-commerce or related experience

· Ability to make timely decisions, anticipate problems, and provide creative solutions

· Strong affinity for the brands and products

· Proven analytical, business planning, and organizational skills

· Ability to deal with ambiguity and a changing environment

· Experience working in a global business and across multiple time zones

· Strong attention to detail

· Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First.

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

This role offers an exciting opportunity to manage end-to-end client contact lookbacks, perform data analysis, and support decision-making processes. The successful candidate will have excellent presentation, time management, problem-solving, and interpersonal skills. Fluency in Mandarin is a plus but not essential. If you are a proactive learner and self-starter seeking continuous improvement in all job-related aspects, this could be the perfect role for you.

• Manage end-to-end client contact lookbacks
• Perform data analysis and support decision-making processes
• Opportunity to work in a dynamic team

What you'll do:

As a Client Services Analyst, your primary role will involve managing the end-to-end client contact lookback process with accuracy and efficiency. You will be responsible for reviewing client email addresses in our database, ensuring legitimacy of domains, particularly those that do not match the client name. Your role will also involve performing regular client outreach via phone or email to confirm records while tracking responses systematically. You will be expected to prepare weekly progress updates for management and support decision-making processes through data collection, processing, and analysis. Additionally, you will prepare presentations, reports, and develop dashboards to clearly display findings.

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate.
• Check system for evidence that the prior contact update had been performed correctly.
• Perform client outreach via phone or email to seek confirmation of the records and systematically track responses.
• Complete the required updates accurately in the system.
• Prepare weekly progress updates for management.
• Collect, process, analyze data to support decision making and track performance.
• Prepare presentations, reports and develop dashboards to clearly display findings.

What you bring:

The ideal candidate for the Client Services Analyst position brings a strong ability to work accurately with both numerical and textual data. You are known for your meticulous attention to detail and your excellent verbal and written communication skills. A good command of English is essential for this role, while fluency in Mandarin would be advantageous. You possess good application software skills including Word, Excel, PowerPoint as well as knowledge of Excel macros, Power BI, SQL, Tableau. You are a proactive learner and self-starter, always seeking continuous improvement in all job-related aspects.

• Ability to work accurately with numerical and textual data.
• Detail-oriented and meticulous approach to tasks.
• Excellent attention to detail.
• Strong verbal and written communication skills with a good command of English.
• Fluency in Mandarin is a plus.
• Good application software skills: Words, Excel and PowerPoint.
• Good knowledge of excel macros / Power BI / SQL / Tableau.
• Proactive learner and self-starter seeking continuous improvement in all job-related aspects.

What sets this company apart:

Our client is a leading global bank that values innovation, continuous learning, and collaboration. They offer a supportive work environment where employees are encouraged to grow their careers while maintaining work-life balance. They believe in recognising and rewarding hard work and achievement, offering opportunities for advancement and competitive benefits.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Main responsibilities

Responsible for the functional knowledge

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions

Responsible for the functional testing of development

• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring

Involved in support of application for functional incident

• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications and Profile

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset

Functional

• Financial/banking industry knowledge is a strong plus
• Functional knowledge on KYC is mandatory

Technical

• Hands-on experience in SQL is mandatory.
• Jira XRAY knowledge is preferred.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Main responsibilities

Business Analysis

• Write detailed specifications in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement change or evolutions
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide level 2/ 3 support on production issues
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA or Azure reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Knowledge in Loans management, Asset Allocation, Credit protection, risk weightage and liquidity risk will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Summary

Financial Reporting and Analysis (FP&A) is responsible for providing financial leadership to support decisions pertaining to the financial health of the company. FP&A is primarily responsible for forecasting, budgeting, reporting, analysis and business partnering. The group is designed to provide highly motivated and skilled individuals career development opportunities at a growing company.

As part of the company’s FinOps team, this role will support the team with their budgeting and forecasting of Opex and Capex. This role requires strong business partnering with the team as well as with cross functional teams such as the Accounting team.

Responsibilities

• Become the subject matter authority and key point of contact in FP&A all matters pertaining to budget and forecasts and actualization of the organization
• Coordinate quarterly labor allocation and bookings
• Prepare monthly and quarterly financial reports for key partners and executive management to help facilitate decision-making
• Actively review how we can improve speed and timeliness of FP&A activities, without compromising accuracy and ways to increase efficiency
• Develop cross-functional partnerships with leaders across the business in order to understand opportunities and risks so that finance can better serve the organization financially
• Assist with special projects that support corporate, global and local finance initiatives

Qualifications

• CPA/CFA certification preferred
• Bachelor's degree in finance or accounting preferred
• MBA preferred
• 5+ years of experience in finance or related field preferred
• Very good in MS Excel (pivot, formulas, etc.)
• Min. 2 yrs exp in Hyperion

This is a 2-3 months contract role for a paternity cover.

Domain: Electronics (not mandatory)

Location: North, Singapore

Resource needs to assist Director/Manager in preparing MS Excel presentations, to do interactions with different departments

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau User Level experience

* Good communication skills

* Need to report to Senior Manager/Director

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.
• Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
• Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath(RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Actively define and analyse the agency’s business requirements

2. Assist in the development of the business case and tender specifications

3. Evaluate and recommend solutions that best address the needs

4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.

5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done

6. Review system testing, integration testing and data conversion documents to verify that specifications are met

7. Drive a smooth deployment, adoption and operations of the internet and mobile solution

8. Work with development team to understand and troubleshoot technical problems

9. Work with quality assurance team to provide inputs for the testing process

10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs

Requirements

1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

Job Responsibilities:

Strategy and Business Planning:

• Develop of models used for business planning, budgeting and forecasting for regular business monitoring, with relevant sensitivity analysis and scenario planning.
• Support in the development of forecast for the Business Unit.
• Support in data extraction and study on systems and drivers of the data centre operational cost.
• Lead in managing various cost pools and exercise expense optimization.
• Drive productive business targeting and administer seamless business operations through intelligence and insights from management reports, analysis and data mining i.e. tracking of drivers etc
• Produce clear, organized, and accurate reports for within agreed stipulated timelines.

Business Management:

• Ensure policies and work procedures if any are updated and communicated internally within the Business Unit on a timely basis and ensure compliance.
• Conduct ad-hoc project feasibility studies and draft proposals, presentations, or approval papers to seek Management’s endorsement.
• Work with various operations/engineering team owners to ensure that data points are updated and correct on a weekly/monthly basis.
• Lead preparation monthly business analysis and forecast, monitor business performance, analyze and interpret financial and KPI.
• Business management, cost control and monitoring of capex and opex spends.

Skills for Success

• Degree in Computing, Statistics, Economics, Business or Finance.
• Minimum 3-5 years relevant working experience in data manipulation, dealing with large set of data and transform into insights in a relevant industry.
• Proficient in Microsoft Office, especially Power Point and Excel
• Possess some data programming skills, for data extraction like SQL skills.
• Knowledge and experience in reading P&L statements/ financial skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

GENERAL OVERVIEW

The candidate shall be involved in managing and coordinating Risk Management and Insurance activities for the Company, as well as the Delegation of Authority within the organization. The candidate will also be involved in liaising with external consultants for Internal Audit and Fraud Risk Assessment.

ROLES AND RESPONSIBILITIES

Risk Management

• Manage and apply the Risk Management Frameworks including reviewing and enforcing policies, procedures, tools and methodologies.
• Work with various business groups on qualitative and quantitative risk management, including risk identification, risk assessment, risk analysis and control assessment.
• Provide support to develop and monitor the execution of risk mitigation plans.
• Plan and conduct corporate risk workshops annually; and project risk workshops where necessary.
• Provide support for the monitoring and reporting of business risks, including key risk indicators.
• Facilitate the preparation and update of risk registers and relevant risk reports for senior management and risk committees.
• Perform secretariat duties to the risk committees.

Insurance

• Management of annual renewal of Company’s insurance policies and placement of insurance policies (where required by the business).
• Provide support in insurance related matters within the organization, including but not limited to, providing insurance related advices and working closely with insurance broker on ad-hoc insurance needs.

Delegation of Authority

• Review and enforce the Delegation of Authority Policy.
• Provide advice on queries related to the application of the policy.
• Provide support for the monitoring and reporting of reportable items to the senior management and risk committees.

Internal Audit and Fraud Risk Assessment

• Liaise with external consultant on the Internal Audit and Fraud Risk Assessment activities, including but not limited to, planning of meetings with internal stakeholders, provision of requested information, provision of clarifications to the audit / risk assessment.
• Provide support for the audit / risk assessment by bridging any technical knowledge or process knowledge gaps between the consultants and the internal stakeholders.
• Exercise professional judgement in the review of information (e.g. requested documents, clarifications, consultant reports).

REQUIREMENTS

• Degree in Finance, Accountancy, Risk Management, Business Administration or relevant discipline.
• Candidate shall have at least 5 years of working experience, preferably in Risk Management and/or Insurance function, or Internal / External Audit role. Additional finance-related work experience will be considered favorably.
• Candidates from energy or asset intensive industries will be considered favorably.
• Candidate with prior experience in working a multi-cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.

PERFORMANCE CRITERIA

• Successful candidate shall also possess the following personal attributes:

1. A team player with strong interpersonal and communications skills, both written and verbal, with ability to interact with people at all levels. Possess good stakeholder management skills.
2. Ability to work independently and under tight deadlines and multitask.
3. Analytical and resourceful, and is process oriented with a sharp eye for details.
4. Possess pleasant disposition and has a positive and outgoing personality.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the West Area.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

This role offers an exciting opportunity to work in a fast-paced environment, where you will be responsible for executing end-to-end credit operations processes, managing loan operations activities, and driving process improvements. You will have the chance to collaborate with cross-functional teams and play a key role in ensuring the successful setting up of credit facilities and loan disbursements. If you are passionate about credit risk management and have a keen eye for detail, this could be the perfect role for you.

• Opportunity to work in a fast-paced banking environment
• Key role in managing credit operations and loan activities
• Chance to drive process improvements and enhance efficiency

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.