Customer Service Executive

Working Hours:

• Monday to Friday: 8:30 AM to 5:30 PM
• Saturday: 10:00 AM to 2:00 PM

Role Overview:
As a Customer Service Executive, you will be at the forefront of delivering excellent customer support. Your primary responsibility will be to ensure seamless communication with customers, resolving inquiries, and addressing issues in a timely and professional manner. You will play an integral role in managing the order lifecycle and driving customer satisfaction.

Key Responsibilities:

• Act as the first point of contact for customer inquiries, providing clear and effective responses to ensure quick resolution of issues.
• Cultivate and nurture strong customer relationships, aiming to increase loyalty and satisfaction.
• Manage the entire order management process, including creating quotations, confirming orders, and coordinating delivery with the operations team.
• Provide training and product usage guidance to customers as needed.
• Conduct quality control checks to ensure that all customer requirements are fully met.
• Work closely with internal teams to gather customer feedback and identify areas for service enhancement.
• Generate and share reports that provide insights into customer needs, feedback, and performance metrics to help improve service delivery.

What We’re Looking For:

• A proven track record in customer relationship management, technical training, or project management roles.
• Strong problem-solving skills, with experience in managing complex customer requests.
• A natural leader who can coordinate cross-functional teams to deliver exceptional service.
• Technically adept with proficiency in Microsoft Office Suite and IT systems, including troubleshooting and network setup.
• A skilled communicator, capable of interacting with senior management, team members, and customers with ease.
• A results-focused individual who thrives on achieving service excellence.

Desired Qualifications:

• Experience in the medical device industry or related fields is a bonus.
• Technical expertise in systems integration, operational excellence, or customer training.
• Relevant certifications in project management, customer service, or technical disciplines.

Why Join Us?

• Be part of a forward-thinking, expanding company dedicated to healthcare innovation.
• Work alongside a skilled team and leverage state-of-the-art tools to make a tangible impact.
• Enjoy a competitive salary and a structured work schedule that supports a healthy work-life balance.
• Contribute directly to operations that support the healthcare sector in meaningful ways.

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

- prepare contracts and monthly progress claims and variation orders

- assist to handle variation orders

- read, understand and intepret contractual terms

- able to read and interpret construction drawings

- prepare reports - able to analyse and compare quotations

- attend meetings with clients and suppliers and contractors

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Review of project documentation including drawing, specifications, and schedules to ensure accuracy and completeness.
• Involved in the project planning, monitoring the project progress and schedule.
• Ensure site works are executed according to approved detail drawings, interpreted plans and requirements of relevant authorities.
• Conducted regular inspections and assessed the work performance done by all subcontractors.
• Manage project stakeholders, such as clients, design team, site team and other relevant parties and coordinate with the subcontractors.
• Ensure the site material availability and the proper material handling system by coordinating with the supplier.
• Maintenance of the daily reports, weekly reports and ordering the materials.
• Site progress and resolved technical issues with subcontractor.
• Preparation and checking of bar bending schedules and Rebar assembling works.
• Oversee the progress of work on site as to scheduled and ensure that a project runs smoothly and that all specifications had been followed according to planned schedule.

EXPERIENCE

• 2 years’ experience in construction management on the installation for mechanical & electrical turnkey projects.
• Managing direct workers and subcontractors.

QUALIFICATION

• Diploma in Electrical Electronic Engineering or Building Technology.

Our client, a global Oil & Gas solutions company, is looking for a sales engineer to join their team:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with company’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or company’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Responsibilities:

• A Bachelor’s degree in Chemistry, Chemical Engineering or Environmental Engineering with at least 8 years of relevant technical experience, of which, at least 2 years in account management or sales related.
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers and wastewater treatment systems is advantageous
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Grace Teh Zi En (R24121942)

License number: 05C3451

Job Description:

• Responsible for the planning, execution and monitoring of ACMV projects according to schedule
• Manage a team of supervisors, workers and sub-contractors to ensure proper execution of works
• Fulfil required site administration
• Attend site meetings
• Carry out necessary actions to ensure smooth progression of site works
• Ensure timely submission of shop drawings, materials and as-built drawings
• Handover of site to client

Job Requirements:

• Possess the necessary knowledge in ACMV to carry out the works dutifully
• At least 2 years’ experience in ACMV or relevant field
• Able to read ACMV drawings
• Able to work in a team or independently
• Able to take initiative

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.
• Troubleshoot server, application, and network-related problems: Diagnose and resolve issues affecting servers, applications, and networks to ensure minimal downtime and optimal performance.
• Documentation and Reporting: Maintain accurate documentation of network security infrastructure, configurations, and incident response activities. Generate comprehensive reports on security incidents, vulnerabilities, and remediation efforts for management and stakeholders to ensure transparency and informed decision-making.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Good fundamental knowledge in Networking.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Regional Executive, SCM – Demand & Supply

Job Summary

• Perform checks and management of communications with regional office, to align with Business planning and Forecasting cycle.
• Support and perform transactional activities for the business support team to directly contribute to improved revenue targets set in Business Plan

Key Accountabilities

Inventory & Supply Planning

a) Monitor demand and plan supply accurately

• Plan, schedule and conduct inventory/forecast meeting with Project Manager
• Analyse and prepare draft forecast submission
• Complete and submit accurate forecast data
• Maintain and process forecast / procurement system requirements
• Set limits for and approve forecasts
• Ensure slow moving target are achieved via constant monitoring / actions

b) Plan ahead to ensure and maintain optimal inventory levels

• Establish processes to track inventory level across products, in the immediate and long term
• Monitor and track DOS, forecast accuracy

c) Synchronise supply chain activities to support Singapore and region office

• Integrate processes across stakeholders to ensure information visibility in customer demand, supply / anticipated productions, material in transit
• Process procurement data weekly
• Maximize drop ship as per business rules
• Process purchase orders as determined
• Receive, prepare and maintain product price in SAP
• Manage missing price items with Product Manager, price revision with Japan HQ, File Price approval / release
• Perform SAP operation transaction
• Download weekly shipping OB schedule, send delivery schedule

Stock Allocation management

• Allocation for Forecast, additional request and excess stock to sales companies
• Weekly allocation of stocks to Sales companies for shipment
• Prompt respond to Sales company’s enquiry / additional stock request

Requirements

• Strong knowledge of supply chain functional areas including but not limited to supply planning and demand forecasting, inventory management
• Working knowledge of computerized ERP environment, preferably SAP systems, TM1 system
• Good with Power BI, Microsoft excel, and MS office tools
• Basic SQL knowledge is a plus
• At least 3 years’ experience preferably in Supply Chain Management in Hi Tech industry

Qualifications

• Diploma or Degree in Supply Chain, Logistics, Business or equivalent

Salary: S$15 - S$20 per hour

Working Hours: Flexible part-time schedule

Key Responsibilities:

• Manage accounts receivable, including invoicing, payment tracking, and reconciliation.
• Follow up on overdue payments through polite and professional communication with clients.
• Maintain accurate and up-to-date records of transactions.
• Assist in preparing accounts receivable reports and analysis.
• Collaborate with the finance team to resolve billing discrepancies.
• Perform other ad-hoc finance-related tasks as assigned.

Requirements:

• Diploma in Accounting, Finance, or a related field (or currently pursuing studies in these areas).
• Previous experience in accounts receivable or general accounting is an advantage.
• Strong attention to detail and organizational skills.
• Proficiency in MS Excel and accounting software is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Additional Information:

• This position is open to Singapore Citizens and Permanent Residents ONLY
• We are committed to providing an inclusive and supportive work environment for all employees.

Job Responsibilities

• To lead a team of supply chain associates
• To constantly look for alternative sources and strive for cost reductions
• To establish good supply chain management – maintaining a good relationship with vendors and ensure that vendors are meeting the Company’s objectives
• To maintain a desired inventory level through vendor management
• To ensure RFQs for new business opportunities are completed within the Company’s desired timeframe
• Review high value and/or critical items and work with vendors to reduce cost without affecting quality
• Ensure all POs are issued to vendors on time
• Ensure vendors complete POs on time while maintaining desirable inventory level
• Review with vendors on parts quality issues and ensure that corrective and preventive actions are taken by vendors
• Ensure store has sufficient stocks to cover for Sales Orders
• Ensure documents issued to vendors are accurate and complete
• Constant and close follow up on parts required for Sales Orders completion
• Review slow-moving or not-moving items in store and work with vendors to clear potential obsolete components
• Generate reports for Management Review
• Ensure vendors’ invoices are accurate and complete for Finance to process payment

Job Requirements

• Degree in any Business or Engineering field with at least 7 years of experience in supply chain management in an electronics manufacturing industry
• Possess knowledge of supply chain management in electronics manufacturing industry
• Possess forward planning and organising skills
• Able to multi-task and stay committed to the job
• Knowledge on Microsoft
• Knowledge on ERP systems
• Good at problem solving and communicating
• Possess good leadership skills and a team player

Quantity Surveyor

• Secure new contracts / projects, administer all project contracts
• Prepare tender and contract documents including bills of quantities;
• Undertake costs analysis for all project trade works;
• Establish client’s requirements and undertake feasibility studies with project team, perform value management and cost control;
• Execute procurement strategy and propose refinements / improvements;
• Identify, analyze and develop responses to commercial risks;
• Prepare and analyze costing for tenders;
• Analyze tender outcome and prepare detailed reports for review;
• Allocate work to subcontractors;
• Evaluate completed work and arrange payments;
• Monitor Gebiz, SESAMi, newspaper notices and other platforms for private and public tender and quotations;
• Maintain awareness of the current building contracts;
• Ensure compliance with relevant ISO and company standards or objectives;
• Keep abreast of relevant regulations such as Security of Payment Act (SOP), etc.

Project Engineer

• Coordinate with clients / main contractor, architect, consultants, suppliers and subcontractors;
• Conduct preliminary surveys of the construction site;
• Responsible for submission of technical drawings, work schedules and samples for clients / main contractor's approval;
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of building structures;
• Review and check shop drawings and built drawings;
• Attend site meetings with owners / subcontractors;
• Responsible for overall aspects of the management of subcontractors;
• Plan, work, schedule and delivery of equipment and materials to site;
• Responsible for monthly progress claims and project costing;
• Raise material requisition for local material ordering
• Ensure that all formalities such as permits and clearances are obtained from respective government agencies;
• Work closely with Consultants, Regulatory Authorities and Contractors, to provide planning, design and supervision to solve site matters and timely completion of the projects;
• Take part in the project plan and give inputs regarding implementation;
• Coordinate and manage Sub-contractors and Supervisors on site to ensure all works comply fully with regulatory and Client’s requirements;
• Update progress of construction work to Project / Site Manager
• Keep in touch with designers, architects, consultants and suppliers to ensure that construction is on schedule;
• Ensure implementation and sustaining of construction quality and safety programme;
• Prepare Method Statement, Risk Assessment and Safe Work Procedure;
• Process suppliers and sub-contractors (progress) claims;
• Ensure compliance with time and money constraints or budgets for projects; with relevant QMS, OHSAS, EMS and company standards and policies.

JOB REQUIREMENTS:

• Preferably Degree in Quantity Surveying or Engineering (Civil / Structural / Construction)
• Process relevant skills in MS Office, AutoCad, Microsoft Project
• At least 3 years working experience in the related field preferably min. 2 years experience in Building Construction specializing in Quantity Surveying or Engineering in Civil / Construction / Structural
• Good communication skills in both oral and written English and has the ability to liaise effectively with other professionals, e.g. clients / developers, main contractors, construction managers, quantity surveyors, subcontractors, architects, designers, other engineers, consultants, suppliers, etc.
• Possess excellent negotiation and coordination skills and able to work in fast paced environment

Kindly indicate the following information in your CV.

• Current / Last Drawn Salary (in SGD)
• Expected Salary (in SGD)
• Availability
• Residency Status in Singapore

We regret only shortlisted candidates will be notified.

(A) Essential Job Functions:

The Design Engineer (C&S) is responsible, but not limited to, the following:

• Coordination of civil/structural works for construction.
• To attend meetings with client, subcontractors and consultants, etc.
• Attend to site issues, ensuring timely response of RFI, coordinate CO substantiations, material costing and estimation.
• Liaise closely with internal and external parties as well as the authorities to resolve structural design discrepancies and construction issues.
• Coordinate with consultants an liaise with authorities for updates and submissions of project design.
• Manage and resolve production, quality, design & engineering and schedule issues.
• Liaise and coordinate with other stakeholders and consultants on the design and technical issues relating to temporary works.
• Any ad-hoc duties assigned by supervisor.

(B) Minimum Qualifications/ Job Experience:

• Minimum Degree holder in Civil/Structural Engineering or Geotechnical Engineering or its equivalent.
• At least 3 years of engineering experience in the Construction industry.

(C) Knowledge/ Skills/ Abilities:

• Working knowledge of general construction knowledge, especially in Civil Projects.
• Good verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Strong time management skills with exceptional attention to detail and ability to manage multiple tasks/projects at one time.
• Ability to analyse and synthesize complex issues quickly.
• Able to work overtime and be on standby when required.

• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

• Machine design in Mechanical aspect
• Perform mechanical part detailing
• BOM & machine manual writing
• Conduct machine acceptance with customer
• Co-ordination with sub-contractors for machine build
• Posses strong leadership quality and be self-motivated
• Experience in Solidwork 3D software to do mechanical design
• Good knowledge and experience in machine automation
• Degree / Diploma in Mechanical Engineering

Technical Responsibilities

• Delivers pipe stress (static and dynamic) and other miscellaneous calculations efficiently and effectively manages multiple tasks independently and in a multi-disciplinary team.
• Utilises CAESAR II software as well as company proprietary Microsoft Excel spreadsheets as required. Conversant with relevant International Codes of Practice as well as engineering and industry standards
• Prepare pipe support loads and conceptual special pipe support design for detailed design
• Perform visual check and calculate piping load for non-critical lines.
• Provide guidance to piping designers or drafting team and verify that Piping requirements are reflected in the design. Ensure output is completed on time, on budget, and exceeding quality standards.
• Assists in preparation of datasheets for spring hangers, expansion bellows and other specialty piping items.
• Prepare pipe stress analysis report for submission and resolve client comments related to pipe stress from time to time
• Adheres to and complies with engineering procedures and standards and provides constructive feedback for continuous improvement. Identifies potential applications for new processes and technologies to improve productivity and efficiency.
• Ensures effective communication and interface between all disciplines for design and development
• Participates in internal audits and investigations as required.

Job Requirements

• Bachelor’s degree in mechanical engineering or equivalent engineering specialisation from an accredited university.
• 5+ years of piping engineering related working experience or similar activities pertaining to pipe stress analysis as described above.
• AutoCAD, Caesar II & Navisworks familiarity
• Knowledge on sizing spring hangers.
• Strong understanding of ASME and European Codes
• Excellent technical communication (oral and written) skills with proven ability to present technical issues to design teams and project engineering teams.
• Self-starter and be able to work with minimal supervision, make sound decisions, take independent action, analyse problems, and provide focused solutions to assigned projects.
• Possess strong inter-personal and communication skills and be able to work well with people at all levels
• Preferably to have pipe stress experience on high temperature or steam piping

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Role description:

We are seeking an experienced IT&T Project Engineer to join our team. The Engineer will be responsible for managing and supporting regional IT and Telecoms service delivery as well as supporting consulting projects.

Responsibilities:

• Oversee the projects in Singapore and overseas (regional) when required.
• Manage the partners and vendors carrying out the project work to the required quality and standards.
• To undertake pre-consultation and site surveys for all new projects, if required.
• To be directly responsible for the physical installation, testing and commissioning of equipment and cabling if needed.
• Produce a detailed works program and coordinate the installations with relevant partners and vendors to meet the completion dates set by the Project Manager.
• To ensure that safety and security requirements are met for various site and client requirements.
• To provide timely and accurate reporting to the Project Manager.
• To task the CAD engineer with drawings for projects and handover packages.
• To compile handover packages and have them approved by the project manager.
• To undertake all additional tasks as requested by the Manager.

Qualifications:

• Diploma or Higher Nitec in Information Technology preferred
• CompTIA Network+ or CCNA preferred
• CDCP preferred
• ITIL Foundation preferred

Requirements/Experience:

• At least 1-2 years of similar work experience
• Ability to communicate, read and write competently in English
• Good understanding of the principles of networking and communication technologies

Others:

• Working hours from Monday through Friday 8:30am to 6:00pm.
• Ability to provide support during and outside regular business hours and weekends is required

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24005

What will you do?

• We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.
• We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.
• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

ONSITE JOB PROFILE

In this onsite role, the engineer is expected to perform the following tasks:

1. Support the customer in design concessions work by following applicable standards and working procedures.

2. Assist in providing design solutions for semiconductor components concessions. Semi conductor fab equipment’s components includes,

a. Power distribution units & Schematics review

b. Cable assembly design & BOM release

c. Support the assembly at manufacturing area.

d. Project schedules & Delivery.

3. Support in study of non conformance of concessions from design point of view.

4. Prepare drawing pack which includes all relevant assembly and components drawings.

5. Prepare design answer which includes solution for clearing the non conformance with appropriate sketches, recommendations and specifications.

6. Delivery of design assessment report for concessions.

7. Support manufacturing & assembly teams

REQUIRMENTS TO PERFORM THE JOB DUTIES

a) Bachelor of Engineering / Technology (B.E. / B. Tech: equivalent to BS) in Electrical Engineering.

b) 6-10 years of experience in Electrical Testing design and ECO coordination.

c) Knowledge of AutoCAD , PLC and cable design

d) Desire for continuous education and training effort.

e) Excellent written and verbal communication skills and ability to interact with all levels within engineering organization.

Administrative Staff Job Description:

• To support daily operations; handle general office tasks.
• Manage office correspondence, including emails, phone calls, and scheduling.
• Maintain and organize files, records, and documentation.
• Prepare and process invoices, purchase orders, and other administrative paperwork.
• Maintain proper records of transactions.
• Coordinate with clients, suppliers, and internal teams to ensure smooth operations.
• Assist with data entry and maintaining company databases.
• Provide general administrative support to the team as needed.
• Working day 5 days ( Monday to Friday 9:00 am to 6:00PM )

Requirements:

• Diploma in accountancy, finance or HR related fields.
• Proven experience in an administrative or office support role.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Good verbal and written communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with refrigeration or construction industries is a plus but not mandatory.

Join us now! Send us your resume by email: [email protected] or click the link to apply!

Service Technician Job Description:

• Perform regular service, maintenance, and repairs on refrigeration systems for commercial or industrial application, including Freon or Ammonia systems.
• Attend to urgent call-out to jobsites.
• Ensure clear communication and coordination.
• Follow instruction from superior and project manager for all job sites execution.
• Follow safety protocols at jobsite.
• Conduct service report for every jobsite.
• Perform administrative duties assigned.

Requirements:

• Diploma in Engineering, Construction and Building management or related fields.
• Must have at least 2 years of hands-on experience in Refrigeration system; Cold Room, Electrical, Air-conditioning or related fields. Experience in blazing, compressor, evaporator and condenser systems.
• Class 3 driving license.
• Possess Certificates in safety, electrical or related (bonus).
• Proficiency in speaking and writing English.
• Travel to job sites (transport allowance provided).
• Flexible and adaptable to working at different jobsites.
• Hardworking and able to work overtime if required.

Join the Cold Chain Refrigeration Family!

We specialize in the design & construction of Cold Rooms. Our solutions are trusted by hotels, supermarkets, and food & beverage companies to maintain freshness and safety.

Are you ready to be part of a team that drives innovation in the refrigeration industry? At Cold Chain Refrigeration Pte Ltd, we don’t just build cold rooms – we create solutions that keep businesses running and products fresh.

Why Work With Us?

• Exciting Opportunities: Be part of projects that challenge you to grow and push boundaries.
• Supportive Environment: Work in a culture that values teamwork, innovation, and professional development.
• Career Growth: We invest in your future, offering training and opportunities to enhance your skills and climb the career ladder.
• Make an Impact: Play a key role in shaping the future of refrigeration and cold room solutions in diverse industries.

What You’ll Gain

• A dynamic and fulfilling career
• Hands-on experience with refrigeration systems
• A collaborative workplace where your ideas matter
• Attractive benefits

Join us now! Send us your resume by email: [email protected] or click the link to apply!

Roles and Responsibilities:

• Full stack developer, backend development (using ASP.Net core), frontend development (using HTML/CSS, JavaScript or similar) and mobile app development (using Xamarin or similar).
• Database design and manage (using SQL or similar).
• API Integration.
• Troubleshoot and debug application.
• Basic setup and troubleshot of Network switches and able to perform network check and IP address configuration of network devices.
• Carry out routine and preventive maintenance of control systems and network systems.
• Closely collaborate with Project Manager and Engineers to support the project.
• Provide information and prepare reports by collecting, analysing and summarizing of the control system.

Requirements:

• Diploma or Degree in Computer Science, Software Engineering or Mechatronic Engineering or other similar disciplines.
• ASP.Net core, including MVC framework, Web APIs, identity and entity framework core for database integration.
• Knowledge in SQL database design and optimize.
• Relevant experience in development of computerized maintenance management system (CMMS), notification system and payment system will be a plus.
• Knowledge in PLC/SCADA, ladder diagram, and electrical drawing will be a plus.
• Good interpersonal skills & positive working attitude, team player.
• Able to work under minimum supervision.
• Familiar with Microsoft office.
• Able to support night shift.