• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Design and project management of mechanical and electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc. Engineer shall be expected to carry out design work, attendance at consultants meetings and management of the relevant M&E aspects of the construction activities.

• Degree holder with about 8 years’ experience
• experience in design and implementation.
• Able to multi-task and work in a fast paced environment
• Possess initiative, drive and ability to work independently
• Good interpersonal/communicational skills
• Experience as a consulting in the construction industry is a pre-requisite

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The vision of our research program is to retain the workflows of software construction as they exist today in the form of Continuous Integration (CI) systems, and yet support automated software evolution with formal correctness guarantees, thereby engendering trust in automatically generated code. Our research program can help achieve such a vision via analysis, verification, and test generation. Applications of repair studied in the program will include security vulnerability repair, patch transplantation across versions of major software systems such as Linux, as well as the use of agentic workflows to automate software evolution.

You will work on pioneering projects that advance the application of AI and ML within the realm of software engineering. This role offers the opportunity to conduct cutting-edge research, develop novel algorithms, and contribute to the development of software tools that enhance system performance, reliability, and flexibility.

Responsibilities

• Conduct applied research in integrating AI/ML techniques with software engineering practices to improve code quality, testing, and software maintenance.
• Design and implement experimental prototypes to demonstrate the feasibility and effectiveness of new methodologies.
• Collaborate with cross-functional teams, including AI researchers, software engineers, and product managers, to translate research findings into practical applications.
• Stay informed about the latest advancements in AI/ML and software engineering to identify emerging trends and opportunities for innovation.
• Publish research findings in leading academic conferences and journals, and present innovative work to the broader research community.

Requirements and Skills

• Master's or Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related field.
• Strong research background in AI, ML, and/or SE with a solid publication record in A and A* level conferences/journals. Minimum of 2 publications in top-tier conferences or journals.
• Strong problem-solving skills and ability to work independently in a research setting.
• Excellent communication skills for conveying complex technical concepts.
• Experience in developing tools or frameworks that utilize AI/ML to enhance software development processes.
• Experience with DevOps tooling, such as Kubernetes, Docker, and Ansible.
• Experience with general-purpose languages, such as Java, C#, C/C++, Python, Rust
• Familiarity with techniques for automated code generation, program verification, program synthesis, or software testing using AI/ML.
• Strong knowledge in state-of-the-art research in ML for Software engineering, such as experience in Prompt Engineering, Agentic Systems, Chain of Thought applications

Role Overview
This role focuses on supply planning, inventory management, master data maintenance, and supporting digital transformation initiatives to ensure efficient operations and optimal service levels.

Key Responsibilities

1. Supply Planning & Inventory Management

• Monitor and manage stock levels to meet KPIs, including clearing excess or aged inventory and mitigating future risks.
• Analyze forecasts to calculate reorder quantities and maintain inventory targets (safety stock, replenishment files).
• Ensure timely purchase orders, inbound shipments, and invoice processing while resolving discrepancies.
• Collaborate with teams on stock allocation, expediting, and freight solutions to meet demand.
• Optimize inventory and service levels through data analysis and improvement recommendations.
• Coordinate with logistics teams on shipment issues and oversee stock counts.

2. Master Data Management

• Set up and maintain SKUs, land costs, and transfer pricing in systems (JDE, Product Cloud).
• Ensure accurate and up-to-date inventory information.

3. S&OP (Sales & Operations Planning)

• Participate in demand and supply planning meetings to align promotional plans and inventory needs.
• Work with cross-functional teams to prevent overstock and low-stock scenarios.

4. KPI Reporting

• Prepare reports (e.g., sales vs. budget, slow-moving stock, shipping forecasts) and propose SKU rationalization.
• Collaborate with stakeholders to improve KPI adherence and stock management.

5. Digital Transformation & Process Improvement

• Support projects for process optimization, including new tools, system troubleshooting, and KPI reporting enhancements.
• Propose improvements for supply planning and product lifecycle processes.

Key Systems: JDE ERP, Product Cloud, Anaplan, Connect.

This role requires strong collaboration, analytical skills, and a focus on continuous improvement to enhance supply chain efficiency.

• Over 3 years of experience in supply chain management, specifically in supply planning and inventory management within a retail setting.
• Highly organized, analytical, self-driven, and capable of working independently in a fast-paced environment.
• Strong organizational skills with the ability to handle complex tasks effectively.
• Detail-oriented with excellent analytical and problem-solving skills, including root cause analysis.
• Strong interpersonal and communication skills, with the ability to influence cross-functional teams.
• Proficient in critical and logical thinking.
• Technologically savvy with advanced Excel skills and familiarity with stock management or MRP systems; experience with JDE is an advantage.

Location : Raffles Place

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• Support component selection, engineering evaluation, and testing of parts and sub-modules for vision inspection equipment.
• Develop electrical parts and sub-modules for vision inspection equipment.
• Update product design documents, drawings, and BOM (Bill of Materials).

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent.
• At least 2 years of relevant working experience
• Proficient in CAD software for electrical and schematic design, as well as PC hardware, Windows OS, and software.
• Knowledge in PCB/PCBA design, fabrication, and testing processes is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Responsibilities:

• Handles the technical aspects of patch deployment and system updates.
• Ensures that patches are tested, scheduled, and deployed with minimal disruption to system availability.
• Responsible for testing patches in a controlled environment before deploying them to production systems.
• Verify that patches do not introduce new issues or conflicts.
• Regular scanning and analysis.
• Scheduled and controlled patch deployment.
• Perform risk-based prioritization.
• Rigorous testing in a controlled environment.
• Collaborate with customer’s IT team for user acceptance testing.
• Emergency response for critical vulnerabilities.
• Understand the customer’s infrastructure and become familiar with the Customer’s infrastructure environment and support processes and procedures to ensure supporting customer with proper SLAs.
• Troubleshoot production issues to fix any user related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Be available for customers’ questions in assisting their needs to support any issues and monitor customer’s environment leveraging appropriate monitoring tools as well for special scheduled activities performed during non-business hours or public holidays due to system upgrades.

The Individual and their Experience:

• Linux OS patching
• MySQL system and patching knowledge
• MSSQL system and patching knowledge
• Maria DB system and patching knowledge
• Eagerness and willingness to pick up & adapt new skills and automation.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernizing key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernization.

Logicalis Group has an annualized revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf.

• Support and deploy networks infrastructure
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability

You will be working as data engineer to carry out analysis , development of complex datawarehouse solution

Job Responsibilities:

• Analysis of user requirements and preparing specifications

• Performing data analysis and data mapping

Design and develop application using T-SQL and MSSQL (stored procedures)

Manage SDLC and change requests

Involved in SIT, UAT, releases

Investigate and troubleshoot the production issues and system problems escalated by IT operation team

• Lead technical discussions with technical teams for issue solving and system release preparation.

• Coordinate with IT teams on system environment setup and maintenance.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.

• Min. 3 years of experience working as backend database / datawarehouse developer (T-SQL, Oracle PL/SQL)

• Proficient in System Development Life Cycle (SDLC).

• Competent in business requirement gathering, functional review, feasibility studies and stakeholder’s management.

• Hands on experience in writing complex stored procedures , triggers

• Good experience in performance optimization

• Experience in data management, data warehousing, data mart, data visualization, design and implementation

Interested candidates please email your latest resume to [email protected]

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our team is responsible for providing TikTok search users with first-class search experience by building a strong and robust infrastructure and platform to support product fast iteration and key feature development. In our team, you'll have the opportunity to take part in developing the key features on TikTok Search, understand how TikTok Search could be evolved to be a multi-billion-user product and first-handed experience how user request varies on this giant from time to time. We encourage a culture of self-driven, intellectual curiosity, openness and problem-solving.

Detailed responsibilities include but not limited to:

1. Product Development: Support fast iterations of TikTok Search business and further enable the product growth.

2. Performance & Stability: Build a fast and robust Search product by keeping optimizing system performance and improving service stability.

3. Search Engineering Infrastructure: Guarantee reasonable Search architecture governance to ensure that the overall system operates smoothly.

4. Search offline processing: Construct a high freshness multi-media index and provide a reliable offline data support for Search Engine.

5. Backend engineering team building, management and development.

Qualifications

Job Requirements

- BS degree in Computer Science, Computer Engineering, or other relevant majors with minimum 3-5 years of experience

- Excellent problem-analysis and -solving skills, have industry experience in building backend services for large-scale consumer-facing applications.

- Good at coding, data structure and basic algorithm

- Good team communication and collaboration skills.

Preferred Qualifications

- Good understanding on how modern Search system is built or/and how modern Search product should be evolved.

- Industry experience in building a consumer-facing Search product.

- Experience in building a medium-size backend technical team from scratch.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Design, deploy, and maintain machine learning models and algorithms from scratch. 
• Implement AI solutions that integrate with existing business systems to enhance functionality and user interaction. 
• Manage the data flow and infrastructure for effective AI deployment. 
• Collaborate across teams to align AI initiatives with organizational goals. 
• Monitor and optimize resources for performance, cost, and security. 
• Manage the data flow and infrastructure required for effective AI deployment. 
• Troubleshoot and resolve issues promptly. 
• Develop and maintain documentation for AI solutions and processes. 
• Developing, deploying and debugging IaC code for AI solutions. 
• Ensure that AI solutions comply with company security policies and best practices in security. 
• Stay updated with the latest AI technologies and best practices.

Requirements: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• 3-5 years of relevant experience. 
• Strong knowledge of AI frameworks. 
• Experience in the Financial Services/Payments industry. 
• Knowledge of DevOps practices and tools. 
• Experience with infrastructure as code (IaC) tools. 
• Excellent problem-solving skills and attention to detail. 
• Strong communication and collaboration skills. 
• Relevant certifications in AI technologies can be beneficial. 
• Proficiency in Python, Java, and R 
• Strong knowledge of AI frameworks such as TensorFlow or PyTorch

We are looking for a Engineer to provide Remote Access & Virtualization Platforms Support. This is a 12 months extendable contract role with a potential to extend / convert to a permanent position based on the performance.

Job Description:

• The successful candidate will be part of the EET team, focused on engineering solutions for sustainability and optimization of VMware/Omnissa Horizon platforms, Citrix published applications, and remote access brokerage.
• This includes maintaining secure remote access services via F5/APM and Omnissa UAG.
• The role involves global collaboration for architecture design, implementation, and platform maintenance.
• Engineer, design, and maintain VMware/Omnissa Horizon platforms, including AppVolumes and Unified Access Gateway (UAG), to provide secure and efficient remote access solutions.
• Manage Citrix DDC products, Windows 10/11 desktop OS, and secure desktop brokerage for remote access and application publishing.
• Troubleshoot and resolve platform issues, optimizing performance and security across all access services.

Expereince and Skills:

• The ideal candidate will have at least 5 years of experience with:VMware/Omnissa Horizon Suite, including AppVolumes and UAG
  Citrix DDC products, Windows 10/11 desktop OS
• Additional experience with the following technologies is a plus:
• F5 Load Balancers & APM
• AVI Load Balancers
• iGel Thin Client OS
• ChromeOS
• PING/SAML Authentication
• 4o mini

Argyll Scott Consulting Pte Ltd

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
  Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Singapore Based (Tuas, Changi)
• 5 days | Monday - Friday (8am-5pm)
• Bachelor Degree or equivalent in Computer Science or related field; 1-2 years’ experience in Windows Desktop support.
• Career Progression Opportunities

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our team is responsible for providing TikTok search users with first-class search experience by building a strong and robust infrastructure and platform to support product fast iteration and key feature development. In our team, you'll have the opportunity to take part in developing the key features on TikTok Search, understand how TikTok Search could be evolved to be a multi-billion-user product and first-handed experience how user request varies on this giant from time to time. We encourage a culture of self-driven, intellectual curiosity, openness and problem-solving.

Detailed responsibilities include but not limited to:

1. Product Development: Support fast iterations of TikTok Search business and further enable the product growth.

2. Performance & Stability: Build a fast and robust Search product by keeping optimizing system performance and improving service stability.

3. Search Engineering Infrastructure: Guarantee reasonable Search architecture governance to ensure that the overall system operates smoothly.

4. Search offline processing: Construct a high freshness multi-media index and provide a reliable offline data support for Search Engine.

5. Backend engineering team building, management and development.

Qualifications

Job Requirements

- BS degree in Computer Science, Computer Engineering, or other relevant majors.

- Excellent problem-analysis and -solving skills, have industry experience in building backend services for large-scale consumer-facing applications.

- Good at coding, data structure and basic algorithm

- Good team communication and collaboration skills.

Preferred Qualifications

- Good understanding on how modern Search system is built or/and how modern Search product should be evolved.

- Industry experience in building a consumer-facing Search product.

- Experience in building a medium-size backend technical team from scratch.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success and satisfaction while working with innovative SaaS solutions.

The Product Support Engineer is responsible for responding to customer issues across the Workiva platform. Their every day workload consists of providing technical and functional support to customers over the phone, chat or case management, this includes troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.

What You’ll Do

• Provide technical and functional expertise to customers through phone, chat, and ticket management
• Manage customer inquiries within expected time frames, escalating only when necessary
• Maintain professionalism and establish positive rapport with customers
• Troubleshoot customer issues using application knowledge, experience, and self-guided research
• Resolve customer issues independently or with minimal assistance
• Link, author, and edit content in Workiva’s knowledge base to enhance customer self-service resources
• Accurately capture ticket notes, document activities, and manage tickets for clarity and actionability

What You’ll Need

Minimum Qualifications

• Language Skills: Native or professional-level fluency in Japanese (both written and spoken) to communicate effectively with Workiva clients in Japan, along with a strong command of English
• Technical Expertise: Experience with SaaS products and familiarity with cloud technologies, APIs, and databases
• Customer Service: Proven experience in an enterprise customer-facing role, with excellent interpersonal and communication skills
• At least 2-3 years of experience in a Technical Helpdesk/Support environment
• Ability to multitask and manage changing priorities across various communication channels (email, phones, ticketing system)
• Bachelor’s degree or equivalent work experience
• Self-motivated and results-oriented, able to coach others to demonstrate similar characteristics
• Anticipate obstacles, establish timelines, and define service level agreements
• Enjoy troubleshooting, asking critical questions, and probing for information to facilitate problem-solving
• Represent the team in cross-functional meetings or projects, contributing to a positive team culture

Preferred Qualifications

• Experience with support tools like Zendesk, Jira, or similar platforms
• Technical aptitude, proficiency in Google Drive, Microsoft Office Suite, OneCloud
• Basic or intermediate experience in database support or network security support preferred

Travel Requirements & Working Conditions

• Varying and overtime hours may be required during peak seasons
• Up to 10% travel for regular customer meetings and events
• Reliable internet access required for any period of time working remotely and not in a Workiva office

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our team is responsible for providing TikTok search users with first-class search experience by building a strong and robust infrastructure and platform to support product fast iteration and key feature development. In our team, you'll have the opportunity to take part in developing the key features on TikTok Search, understand how TikTok Search could be evolved to be a multi-billion-user product and first-handed experience how user request varies on this giant from time to time. We encourage a culture of self-driven, intellectual curiosity, openness and problem-solving.

Responsibilities

- Optimize the search quality in poi and service, provide TikTok's users the best search experience

- Combine your understanding of product objectives and take full advantage of modern machine learning, NLP and Multimodal techniques to improve the search result metrics

- Work with products and DAs, and other engineers to deliver features to drive the experience optimization of products.

Qualifications

Minimum Qualifications:

-Bachelor degree or above in the field of computer science or a related technical discipline

-Proficient coding skills and strong algorithm & data structure basis in C++/Python/Java

-Experience in one or more of the following areas: NLP, Ranking, Ads, Search engine, Recommender System, and Machine Learning

-Effective communication and teamwork skills.

Preferred Qualifications

- Passion for technology, good communication skills and team spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Our client’s principal activities are to provide Clients with Full Turn Key Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for Mechanical cum Piping CAD Engineer.

Job Highlights

· Permanent role

· Good Benefits

· A Public Listed company in Oil &Gas, Marine Offshore Engineering

· Location: Gul Circle| Company’s transport available at pick up points

· Competitive compensation benefits

· Good career advancement opportunities

Job Descriptions

Responsibilities

· Good Knowledge and experience with HVAC and safety systems

· Able to review HVAC and safety system design by vendors

· To create shop drawings based on client given information, specifications, calculations and drawing to incorporating all details of shop drawings.

· Make the drawings in keeping with company standards.

· To provide MTO based on drawing details

· Able to read P&ID drawings, update as-built (e.g., redline)

· Explain drawings to production or construction teams and provide adjustments as necessary.

· Must be able to work in an environment with schedules and priorities

· Hands on knowledge on AutoCAD is essential.

· Knowledge and experience with SpoolGen set up for project

· Familiar with piping material

· Able to do HVAC design

· Good in Excel will be advantage

Requirements

· Bachelor Degree in Mechanical Engineering

· Experience on HVAC and fire safety system

· Experience on AutoCAD/SpoolGen

Job Related Information

· Permanent - 5.5 days’ work week | Monday-Friday 8am-5pm, Saturday 8am-12pm

· Office Location: Gul Road| Western part of Singapore

Salary & Benefits

· Monthly Basic Salary will be based on skills and exp.

· OT pay entitlement: OT Flat rate S$8/- per hour

· Healthcare benefits such as Outpatient, Dental, Health Screening etc.

· Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

· Variable Bonuses

· 14 days Annual Leave and 14 days sick leave

· Birthday leave / Festival eve half day leave

· NTUC membership – Applicable for only Permanent confirmed staff

· Company transport: Pick-up services at @ designated places

NB:

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) for further enquiries about the role at [email protected]| and send your updated CV in MSWORD with the following information: Nationality, full name as mentioned in your passport, total yrs. of exp., how many yrs. of relevant work exp., expected monthly basic salary, latest drawn monthly basic salary, availability, reason for leaving last two jobs, technical & software skills.

Venture Cove Pte Ltd

(EA License 21C0547)

138 Robinson Road, #12-03, Oxley Tower, Singapore 068906

Website: http://www.venture-cove.com/