Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
   Foster a collaborative and high-performance work environment.
2. Project Management:Lead the planning and execution of Java development projects.
   Define project scope, objectives, and deliverables.
   Develop project schedules, allocate resources, and track progress.
3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
   Ensure that software solutions are scalable, maintainable, and meet quality standards.
4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
   Ensure adherence to coding standards and best practices.
5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
   Manage testing efforts and address issues and defects.
6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
   Stay updated on Java technology trends and advancements.
7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
   Communicate project status, challenges, and progress to executive management and project stakeholders.
8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
   Address and resolve issues that may impact project timelines and objectives.
9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
   Maintain comprehensive documentation of development processes and codebase.
10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.
2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.
3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.
4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.
5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.
6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.
8. Quality Assurance: Knowledge of software testing and quality assurance best practices.
9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.
10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

BUSINESS ALLIANCE & DEVELOPMENT MANAGER

Responsibilities

• Actively seek out new sales and business opportunities through cold calling, networking and social media and to crystalise leads to actual revenue
• Set up meetings with potential clients and business partners to identify business development opportunities to increase the Firm’s revenue
• Engage with clients, bankers, mortgage brokers, real estate agents and other business partners effectively to foster a good working relationship and increase file count and revenue growth
• Attend and participate in events on behalf of the Firm to strengthen and build a robust business relationship
• Negotiate/close deals and handle complaints or objections from clients, business partners or prospects and share with internal teams
• Respond promptly to emails, texts and telephone calls from clients and business partners
• Establish, develop and strengthen relationships with clients and business partners
• File creation and o-ordination with the team to ensure a smooth work process
• Plan, coordinate and implement marketing strategies to promote and develop new business relationship and opportunities as well as revenue generation
• Acts as an intermediary between the Firm and Clients as well as business partners
• Work and report to the Partners on Business Alliance and Development prospects, targets and achievements

Requirements

• Able to build business relationships
• Proven experience in a sales role
• Strong grasp of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Ability to identify new business growth opportunities and enabling satisfactory service quality to clients and business partners resulting in increased business generation
• Good interpersonal skills with agency leaders, real estate agents and clients
• Effective marketing, verbal and written communication skills
• Strong problem-solving and negotiation skills
• Experience in Conveyancing, Banking, Real Estate Work or Customer Service will be an advantage
• Outgoing personality and enjoy attending events and socialising with agency leaders and realtors
• Able to create EDMs and simple Excel sheets
• Organised and meticulous
• The role will involve engaging with Mandarin-only speakers, thus a high proficiency in the language will be an advantage.

Attractive remuneration package for the right candidate.

Interested applicants to submit resume stating experience with current/expected salaries.

We regret that only shortlisted candidates will be notified.

Basic Requirements:

• Education: Bachelor’s degree or above, preferably in Finance, Economics, International Trade, Maritime Management, Law, or related fields.
• Work Experience: Over 10 years of experience in dry bulk shipping companies, with at least 5 years of management experience in shipping finance, ship leasing, financing leases, and asset management.
• Management Experience: Experience as a senior executive or department head in large shipping enterprises, financing leasing companies, or financial institutions.

Professional Skills and Knowledge:

• Industry Knowledge:
  • Familiar with shipping industry market dynamics, ship asset management, and risk control related to market fluctuations.
  • In-depth understanding of financing lease business models, including sale-leaseback, operating lease, and capital lease processes.
  • Knowledge of domestic and international shipping market trends, ship buying and selling, financing channels, and regulatory policies.
• Financial Expertise:
  • Proficient in risk management, capital allocation, financial planning, and capital operation related to financial leasing.
  • Capable of financial analysis, fund management, and capital operations, with an understanding of capital markets and financial instruments.
• Legal and Compliance:
  • Familiar with domestic and international laws and regulations related to shipping, leasing, and financing.
  • Ability to handle domestic and international transactions, contract negotiations, and risk control audits to ensure legal compliance.

Key Responsibilities:

• Business Development: Lead efforts to expand the shipping finance and leasing market, establish customer channels, and drive business growth.
• Capital Management: Develop financing plans, optimize capital structure, control financing costs, and enhance capital efficiency.
• Risk Control: Oversee risk management processes for ship leasing projects, ensuring the safety and sustainability of projects.
• Strategic Planning: Assist the General Manager in formulating company strategic plans and promote innovation and diversification in leasing business.
• Team Management: Manage the business division and talent development, optimize team operations, and improve performance evaluation.

Personal Qualities:

• Leadership: Strong strategic thinking, decision-making ability, and execution skills to drive the business forward amidst uncertainty.
• Communication Skills: Excellent communication and negotiation skills, with the ability to coordinate and collaborate with external financial institutions, clients, and regulatory bodies.
• Stress Resilience: Ability to cope with complex market changes and high-pressure environments while maintaining quick responses and clear decision-making.

Preferred Qualifications:

• Over 5 years of professional experience in large shipping or financial leasing companies, with a track record of managing a department in a major enterprise.
• Familiarity with international markets and cross-border financing, with a global perspective and cross-cultural communication skills. Long-term overseas work experience is preferred.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!

Assistant Event Manager

Singapore

The Assistant Event Manager is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Assistant Event Manager works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Assistant Event Manager is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.

Your Responsibilities

• Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
• Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
• Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
• Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
• Work with various departments to develop, coordinate and implement program agendas and itineraries
• Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
• Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
• Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.

Key Contacts / Relationships

• Internal Key operations and sales/account management (if applicable) personnel
• External Clients, industry contacts including suppliers

You might also have

Essential

• Diploma or Degree in Event Management or equivalent
• Minimum of 4 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 4 years’ experience managing outside vendors, sourcing and negotiating contract services
• CMP, PMP accreditation will be a plus
• Proficiency in word processing and Microsoft Office applications
• Proficiency in database management
• Strong time management and organizational skills to manage multiple projects
• Excellent customer service skills and attention to detail
• Ability to communicate effectively both verbally and in writing
• Ability to work well under pressure and adapt to ever-changing scenarios
• Capability of problem-solving – Anticipating, initiating and resolving issues

Preferred

• Bachelor’s degree preferred
• CMP certification preferred

What We Offer You

• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How To Apply

Click apply now to be considered.

Get to know BCD M&E

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Manager--Data-Scientist_R_1374551

Job Description:

Provide technical leadership across the Analytics function supporting fraud and financial crimes with an enterprise mandate. Role generally provides deep technical knowledge and expertise in customer interactions and financial crimes (including Fraud and AML) to explain complex data analysis and drive insights in a compelling manner to support a growth mandate and inform strategic change.

KEY ACCOUNTABILITIES

• Provide deep technical leadership and expertise to support and define future direction in one or more specialized areas or lead strategic development efforts on new or emerging data science related projects
• Work closely with business owners to identify opportunities and serve as an ambassador for data science
• Play a lead role on cross functional teams of data scientists, data and IT engineers, and business process owners to build cutting edge analytic solutions
• Design and deliver enterprise analytic solutions to our customers
• Develop powerful business insights from customer behavioural data and signals using advanced machine learning techniques
• Build complex statistical models that learn from and scale to petabytes of data.
• Provide analytical thought leadership and staying current on developments in data exploration and the application of data science
• Provide thought leadership and/or broad industry knowledge across multiple business / functional areas or across the enterprise
• Apply industry / analytical expertise to provide innovative and sound solutions that increase business results and/or minimizes risk
• Identify new analytical trends / data needs and repeatable analytic solutions and works with stakeholders to generate hypothesis and create analytical models that help answer impactful business questions
• Accountable for creating and implementing processes and systems to extract knowledge or insights from data of various forms either structured or unstructured.
• Employ techniques and theories drawn on many fields within the broad areas of mathematics and statistics
• Be comfortable working through ambiguity and help make informed decisions
• Work in a highly interactive, team-oriented environment with Big Data developers and Visualization experts
• Act as a lead or top technical data scientist and work closely with senior leadership on significant data and analytics projects
• Support a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues/ points of interest
• Develop creative and innovative data driven analytical solutions to optimize operational efficiencies and leverage synergies to support overall business strategies
• Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

BREADTH & DEPTH

• Deliver advanced analytical capabilities above and beyond existing methods
• Exceptionally lead and run analytical projects autonomously and create and effectively deliver analytical presentations for executive audiences/stakeholders
• Extensive understanding of the business supported and the overall bank with deep expertise and highly specialized knowledge of analytical concepts and techniques

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 8+ years of relevant experience
• Comfortable and experienced with advanced coding (Python, pyspark preferred)

Purpose of Role

The Portfolio Relationship Manager is responsible for engaging with existing and prospective tenants to promote the portfolio’s workspace, community and experience of the future. This role is responsible for the tenant prospecting journey, and along with the leasing managers, will facilitate the initial engagement of office and retail tenants. This role is also responsible for establishing strategic relationships with corporates and working with internal departments to deliver corporate and community engagement programs.

Responsibilities

1. Enhancing value of the portfolio and RQAM business

• Establish strategic corporate tenant relationships.
• Develop and evolve the tenant prospect journey
• Support the vision of creating the workspace, community and experience of the future.
• The ByTheBay digital platform and its functionality facilitates the workspace community and experience of the future. Communication of this functionality to the community and corporates is critical to the success of the role.

2. Workspace Solutions

• Engagement of portfolio tenants with the ByTheBay platform and it’s various categories particularly BayGreen, BayGive, BayFit and BayPlay. Build relationship with Marina Bay stakeholders to promote Marina Bay events on the ByTheBay platform.
• Working with the Customer Experience Manager to promote the portfolio, Bayspace and ByTheBay platform to new portfolio prospects. Data transparency and for tenants will further enhance their understanding of staff engagement and their utilisation of space.

3. People Development

• Collaborative team player with the ability to work effectively across departments
• Develop and leverage internal cross department relationships to deliver community and corporate engagement programs

Requirements

• At least 5 years of experience in business development, partnership management, or related roles.
• Degree in Business Administration, Marketing, Real Estate, or a related field
• Experience in the real estate industry or a related sector is strongly preferred
• Strong negotiation and contract management skills
• Self-motivated, have good communication skills, meticulous, organized and able to work independently
• Excellent relationship building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

● Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

● Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

● Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

● Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

● Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

● Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

● Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

● Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

● Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

● Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

● Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

● Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

● Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

● Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

● Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

● Drive the continual maintenance and improvement of audience data quality and technology usage.

● Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

● Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

● Effective planning, management and execution of multiple platform product roadmaps

● Maintaining a complex orchestration schedule and managing dependencies across resources.

● Management of multiple large scale projects and teams simultaneously

● Strong working relationships with stakeholders and peer teams

● Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

● Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

● Self-motivated and achievement oriented with excellent project management skills

● Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

● Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

● Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

● Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

● Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

● Understands data process and flows between systems and outbound signals to other platforms

Experience

● Leading and managing marketing technology platforms and integrations

● Managing Projects and Products

● Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

● Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

● Applying human-centred design, service design or design thinking

EA Personnel R1985185

EA Licence 15C7529

Project Manager (ACMV)

• 5.5 Days (Mon- Fri 8.30am-5.30pm; Sat 8.30am – 12.30pm)
• Location: Various Site
• $5500 to $8000 salary depending on experience & qualifications

Job Responsibilities:

• Handle overall project management, project schedule and directions for ACMV Project.
• Manage, lead, and handle a team of engineers, supervisors, WSH Coordinator and sub-contractors.
• Manage and control project budget and ensure project completion in timely manner.
• Manage and prepare monthly payment claim submission, variation order submission and extension of time submission to the Main Contractor.
• Manage and prepare sub-contractors’ payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed programme.
• Analyse and prepare the overall schedule and project execution plan.
• Mitigate site issues and propose a contingency plan.
• Liaise with the main contractor, consultant and client representative.
• Plan and allocate resources, projection and forecast of manpower.
• Ensure proper management and control of project documentation.
• Manage and lead the team for preparation, submission and obtain approval of MOS, RA, SWP, shop drawings, material, equipment, RFA, RFI etc.
• Conduct regular site meetings and attend essential meetings.
• Manage, plan, and lead the testing & commissioning of ACMV system.
• Manage, lead and handover OMM document, training, as built drawings, spare parts and DLP program.

Job Requirements:

• Must have at least a Degree in Mechanical Engineering, or Diploma in similar fields.
• Must have 15 years’ design and installation experience in ACMV and BMS System.
• Good knowledge of codes, standards, and procedures.
• Proficient in AutoCAD, Revit.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

• Lead the development and execution of growth strategies for our products
• Identify and prioritize growth opportunities through data analysis and customer insights
• Collaborate with cross-functional teams to develop and test hypotheses for growth experiments
• Use agile methodologies to manage the development and deployment of growth initiatives
• Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making
• Use SQL to extract and analyze data from various sources
• Develop and execute go-to-market plans for new products or features

Qualifications:

• Min. Bachelor's or Master's degree in a related field (e.g. computer science, siness, marketing)
• Solid years of experience in product management or a related field
• Strong background in agile methodologies, data-driven strategy, and data analysis
• Proficiency in SQL and experience using data to inform decision making
• Experience in go-to-market planning and the crypto industry preferred
• Excellent communication and collaboration skills
• Experience leading cross-functional teams and driving results

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

The Quality & Training Team in Primary and Community Care Division supports the capability and capacity building of the PCN HQ care teams to strengthen team-based care approach. The Primary Care Networks (PCN) is setup for General Practitioners (GP) clinics to support holistic and team-based care. With the implementation of Healthier SG, the PCN HQ will continue to play an important role to ensure more effective chronic disease management.

As a member of the team, your key roles will include the following:

Administration

• Identify and develop training roadmaps for the PCN Care Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model

Clinical Management

• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Provide supervision to clinical team in Q&T team
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

Job Requirements:

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders
• Possess a high level of adaptability and learning agility in a dynamic environment
• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills

• As a CBRE Project Management Manager, you’ll manage a team responsible for providing basic management services to achieve the company's strategic business objectives.
• This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Oversee all phases of project management including procurement, contracting, planning, tracking, etc.
• Ensure that contract procurement, negotiation, execution, administration, and closeout are accurate, timely, and compliant.
• Monitor billing, accounts receivable collection, expense monitoring and control, staffing, and full P&L to EBITDA.
• Work cross-functionally with other business lines to achieve the company's strategic business objectives.
• Identify small to medium project risks, lead reviews, and develop risk mitigation and backup plans.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Requirements:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and CCM designations preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Job Highlights

• Our Values: Passion, Teamwork, Quality, Integrity, Clarity
• Ranked as the Top Accounting Firm
• Nominated by HRM as Employer of Choice

Do you want to join a firm that is?

• An international audit, tax and business advisory firm with more than 220 offices worldwide
• Ranked as the Top Accounting Firm in Singapore
• Nominated by HRD and Influential Brand as Employer of Choice
• Certified the Great Place to Work

We are excited to be awarded the “Great Place to Work in 2023” and “2022 Asia’s Top Employers” by Influential Brands!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place where people love to come to work every day. The awards are a recognition of exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be sympathetic to the needs of our talented employees!

Job Description & Requirements

• Managing a portfolio of audit clients (both MNC and SME) in audit and assurance division.
• Managing audit engagement teams to deliver top quality services.
• Develop a strong client relationships, with sound technical knowledge and ability to motivate team members
• Minimal 4 years of experience in reputable Singapore CPA firms

Job Purpose

• To ensure that ONE complies with the following:ONE's IT Security Policies
  ISO/IEC 27001 Standards for Information Security Management System
  IT-related and privacy-related legislation and regulations
  Annual audit requirements
  
• To coordinate audits by, and to complete questionnaires from:ISO/IEC 27001 auditors
  Internal auditors
  External auditors
  Customers
  Insurers
  Any other external parties
  

Primary Job Description (Describe the major duties of this position)

• ONE IT Security PoliciesEnsure stakeholders comply with IT Security Policies
  Review the Policies on an annual basis proposing changes where necessary
  
• ISO/IEC 27001 Standards for Information Security Management SystemEnsure stakeholders comply with ISO/IEC 27001 Standards
  Prepare for the annual ISO/IEC 27001 audit
  This includes preparing a risk assessment as required by the Standards
  
• IT-related and Privacy-related Legislation and RegulationsBe aware of global legislation that impacts IT and privacy
  Provide guidance to stakeholders on complying with such legislation and regulations
  
• Annual Audit RequirementsEnsure that stakeholders prepare for annual JSOX audits
  This includes mandatory exercises such as security reviews, security awareness, penetration testing
  
• Coordinate audits and complete questionnairesTo be the liaison person between auditors and stakeholders
  To ensure that audit evidence are collected and submitted in a timely manner
  To review audit observations with stakeholders to ensure accuracy of the observations
  To formulate and monitor remedial actions for the audit observations
  To complete IT Security questionnaires received from various external parties including the authorities, auditors, customers, insurers etc
  

Position Qualifications and Experiences

• Bachelor’s degree in an IT-related discipline.
• Preference will be given to candidates with relevant professional certifications such as CISA, CISM, CISSP etc.
• At least 8 years in an IT Security related role. Preference will be given to candidates with the relevant experience for this role.
• Strong knowledge and experience with ISO/IEC 27001 Standards
• Knowledgeable in IT legislations such as Computer Misuse Act, Cybersecurity Act, EU's NIS2, China’s Cyber Security Legislation.
• Knowledgeable in Privacy legislations such as PDPA, GDPR
• Knowledgeable in Cybersecurity frameworks and standards such as NIST, SOX/JSOX, COBIT
• Strong analytical mind and problem-solving skills.
• Self-dependent with minimal supervision, also able to work well in teams.
• Possess initiative and be self-motivated, with a thirst for knowledge.
• Excellent communicator that will be able to convince stakeholders from various levels and backgrounds.

We are seeking a qualified and experienced IT Project Manager to effectively liaise with diverse teams, including System Infrastructure, Security, and others. You will ensure seamless project execution and must possess a minimum of 10 years of IT System and Project Management experience.

Role and Responsibilities:

Single Point of Contact:

• Act as the primary liaison for meetings, project schedules/timelines, and technical system knowledge.
• Gather, store, and present technical information such as Firewall Rules, Equipment configurations, Circuit IDs, subscribed bandwidth, etc., to the Authority.

Change Management and Documentation:

• Submit Change Requests (CR) for project team approval.
• Document system and integration designs, equipment lists, rack layouts, cable routing plans, and bandwidth requirements.
• Process and update information in existing documentation.
• Identify and document project risks for review by the Authority.

Security and Reporting:

• Serve as the Point Of Contact (POC) for security clearance procedures.
• Present progress reports at monthly meetings, reporting project status to the Authority.
• Lead the review, modification, design, and implementation of new and existing systems.

Engineering Team Leadership:

• Lead the engineering team in onboarding/installation of systems equipment.
• Record meeting minutes and action items, submitting them to the Authority promptly.
• Monitor and track outstanding actions/problems, ensuring proper closure.
• Populate equipment hardware into the monitoring and management system upon installation.

Documentation and Compliance:

• Provide detailed inventory lists with equipment hardware/software information and assigned IP addresses.
• Submit System As-built documentation after successful Onsite Acceptance Test (OSAT).
• Manage Government Furnished Equipment (GFE) readiness and system implementation according to the agreed timeline.

Ideal candidate:

• Minimum 8 years of experience in IT System Management within the Government sector .
• PMP certification.
• Excellent communication skills and ability to work independently.
• Familiarity with vendor management and Cloud services.
• Ability to coordinate contractors, customers, and resources effectively.

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology, and empowering the community behind them, their potential is limitless. When that happens, weʼre not only helping small businesses, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As the Marketing Technology Manager for Customer Engagement, you and your team will play a crucial role in accelerating the growth and maturity of Xeroʼs marketing and customer comms platforms globally.

Whilst reporting to the Head of Marketing Automation, youʼll also operate as part of the wider global Martech community of practice within the Marketing org.

As a strong product and marketing leader, youʼll balance strategy and vision while providing clarity and overseeing tactical execution, platform roadmaps and operational efficiencies leveraging your depth of technical platform knowledge and martech industry best practice.

Human-Centred & Leadership Qualities:

●Drive innovation within our comm platforms, ensuring our MarTech stack (Segment, Salesforce Marketing Cloud, Qualtrics & Intercom) is set up for multi-horizon growth and success.

●Lead the development of requirements for key initiatives, ensuring that we are investing in features and capabilities that support both the business strategy and user requirements.

●Effectively collaborate with senior stakeholders to ensure alignment around prioritisation and sequencing, and business dependencies are clearly defined and understood.

●Spark and surface new ideas for optimizing our MarTech platforms and ecosystems within Xero.

●Provide guidance and advice to your team and also colleagues across Xero, on the tooling and use of platforms to maximise ROI and ensure effectiveness

●Engage with internal and external consultants, leads and specialists as needed to accelerate priority initiatives and support the delivery of the Customer Engagement strategy.

●Drive best implementation practices within each platform that scale and support our future vision through effective team leadership and also individual contribution.

Data driven:

●Work in collaboration with Technology and Data teams to make data more accessible within Segment, Salesforce Marketing Cloud, Qualtrics (directly), and indirectly Intercom, for effective activation.

●Rationalize and streamline data processes to increase up-time and decrease the need for third party support.

●Manage the data governance and data policy within the CDP (Segment), working alongside our Legal and Security team

●Drive initiatives to improve the quality of reporting available, ensuring optimum set-up, processes and practices to enable marketing to demonstrate and report contribution/ROI for campaigns and key activities.

●Work with the related data teams to deliver the data marketing strategy for trigger-based automation within the platform.

CDP and audience expertise:

●Guide and orchestrate cross functional teams to deliver a Customer Data Platform roadmap, including marketing use cases, creation of core audiences, mapping of cross-channel experiences, data requirements and segmentation rules.

●Work collaboratively with Dotcom, Digital Media, Regional Marketing, Product Marketing, Product Onboarding and Customer Success teams to support the development of CDP business use cases, activation and maintenance of target audiences across acquisition and/or retention marketing channels.

●Ideate and translate marketing use cases and business requirements into a CDP data sets, schemas and platform configurations to deliver business outcomes

●Drive the continual maintenance and improvement of audience data quality and technology usage.

●Identify new opportunities and activation destinations from CDP and manage/monitor existing activation destinations.

Success looks like

●Development of a multi-horizon Customer Engagement team martech vision and defined sequence / roadmap

●Effective planning, management and execution of multiple platform product roadmaps

●Maintaining a complex orchestration schedule and managing dependencies across resources.

●Management of multiple large scale projects and teams simultaneously

●Strong working relationships with stakeholders and peer teams

●Contribution to building and maintaining an inspiring team culture and innovative environment

What youʼll bring with you

Critical competencies

●Live and breathe high performance with a commitment to transparency and direct feedback – while being a collaborative team player

●Self-motivated and achievement oriented with excellent project management skills

●Creative and innovative thought leader who is not afraid to take risks to improve the customer experience, platform usability and scale

●Must be able to thrive in a highly dynamic, flexible work environment and switch rapidly from strategy to execution

●Excellent written and verbal communication, with the ability to communicate effectively with senior management, including C-level as required

●Ability to explain complex concepts and train/mentor others from within & outside of your immediate team

●Strong technical skills within MarTech systems to help unlock capabilities and drive innovation

●Understands data process and flows between systems and outbound signals to other platforms

Experience

●Leading and managing marketing technology platforms and integrations

●Managing Projects and Products

●Applying Data Governance and Data Privacy regulations, data management and transformation, ETL, and data modeling in practice

●Applying data management and complex data relationships, data execution and usage for campaigns, reporting etc.

●Applying human-centred design, service design or design thinking

EA Personnel R22106118

EA Licence 15C7529

This role offers an excellent opportunity for an experienced GST professional, who is client service focused, highly organized and detail orientated, to play a key role in the growth of the Tax practice. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to manage our diverse portfolio of corporate and individual clients. Your responsibilities will include the provision of GST advisory and compliance services to our clients.

Key Roles & Responsibilities

• Advise clients on the GST implications of their business operations and transactions of various industries including financial industry
• Assist clients with the applications of GST registration, exemption and various GST schemes
• Review and e-file the clients’ GST returns
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews
• Assist clients in managing IRAS GST audits/investigations
• Assist clients in seeking GST rulings from IRAS
• Supporting the partners in developing the GST practice and be involved in any other adhoc projects and related tasks as and when required by the Partners

Job Requirements

• Bachelor of Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm
• Must be familiar with Singapore Tax laws and guideline
• Strong delivery, enforcement of timely execution and on time delivery
• Proven leadership, client, staff and project management and analytical skills
• Strong spoken and written communication skills, and ability to work across all levels. Effectively bilingual
• Strong team player
• Ability to work under pressure and multi-task
• Motivated and looking for career growth and development
• Possessing an accreditation by SCTP will be an advantage, eg. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)

Job Description

The role works strategically to align the workforce's capabilities with the organisation's goals while fostering a culture of growth and development.

Their primary role includes developing and implementing talent management strategies, policies, programs, and processes that drive organisational performance, employee engagement, and talent retention.

This role will oversee talent identification, assessments, succession planning, development, and talent management. The ideal candidate will have a strong background in HCM, experience in talent management, and a passion for fostering a high-performance culture.

Talent Strategy and Planning

Develop and execute talent management strategies aligned with the organisation’s strategic goals;
Partner with HCM leadership and business unit leaders to identify current and future talent needs, including the development of succession plans;
Drive initiatives to identify, develop and retain high-potential employees.
Coordinate with relevant government agencies to drive talent agenda in DP to fulfil obligations;

Talent Development and Training

Design and oversee talent development programs, including leadership development, skills training, and career pathing;
Collaborate with DP Academy (in-house learning) to ensure programs meet evolving business needs and promote continuous learning;
Develop frameworks for talent coaching, mentoring, and career growth opportunities.

Talent Management

Partner with senior management to identify and develop special assignments for talent development purposes;
Work closely with relevant Directors to monitor the progress of the talents;
Collaborate with various teams and track the progress of individual talent to ensure talents are developed according to the agreed plans and timelines.

Succession Planning

Identify and develop a succession planning framework;
Lead succession planning processes to identify and develop future leaders and critical talent within DP;
Work with senior management to create strategies for knowledge transfer and continuity planning;
Regularly assess talent pipelines and implement development plans for high-potential employees.

Employee Engagement and Retention

Develop and implement employee engagement initiatives that drive job satisfaction and retention;
Conduct regular assessments of employee engagement and design programs to enhance workplace culture and reduce attrition;
Collaborate with other HCM team members to address employee feedback and foster a positive employee experience.

Talent Analytics and Reporting

Utilise talent management metrics to analyse workforce data, assess trends, and make data-driven decisions;
Create reports and dashboards to communicate key performance indicators (KPIs) related to talent identification, development and retention;
Regularly evaluate the effectiveness of talent programs and adapt to optimise outcomes;
Develop and update policies related to talent management, ensuring alignment with organisation’s values and legal compliance.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field;
• A minimum of 5 years’ experience in talent management or leadership development. Candidates with people management experience will have an advantage;
• Demonstrated ability to develop and manage talent strategies aligned with business objectives;
• Demonstrated ability to drive talent agenda in mid to large sized enterprise;
• Strong interpersonal and leadership skills, including senior stakeholders’ management, and with experience coaching managers, talent, and employees;
• Proven experience with ERP HCM systems (eg. Workday, SAP or Oracle)
• Proficiency with HRIS and analytics tools;
• Excellent communication, influencing, analytical, problem-solving, and project management skills;
• Experience in change management and organisational development;
• Ability to thrive in ambiguity, fast-paced and evolving environments.