• Perform day-to day accounting function and able to maintain full sets of accounts with proper records and schedules.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger.
• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance.
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.
• Assist in contract management and office administration.

Requirements

• Diploma or Degree in Accountancy/Business
• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

Strategic Role:

Plan and drive the end-to-end service delivery processes via effective and optimum end to end program management, to ensure successful service provisioning, service fulfilment, quality assurance and Field Supports in timely manner in line with TM’s goals and vision of world-class service fulfilment towards operational excellence, in accordance with agreement (SLA/SLG/RFS) and industry standard aiming to expedite revenue growth and customer loyalty.

Key Responsibilities:

• Lead the overall technical support functions of company’s bandwidth and data products.
• Manages client satisfaction from all levels, commitment and expectation to the service level agreed upon and ensure timely escalations were manage adequately.
• Responsible for the 24x7 customer post-sales support & field support
• High level of expectation to establish great working partnership with Solution Consultants and partners in order to adequately conclude negotiation.
• Effectively translate business case into technical and budgetary proposal.
• Collaborates in discussions with Global Business Division and Product Development Units on market trends, new products, budget and service delivery issues
• Maintains proper technical and network records of all business technical transaction and customers information
• Maintain a strong knowledge of company products and offerings, including our value added services and competitive positioning in the market industry.
• Managing successful service activation of orders from initiating, planning, executing, controlling, and closing.
• Performs other duties as assigned by the Manager & Country Director

Job Requirements:

• Candidates preferably possess a good diploma or degree in Telecommunication or Information Technology
• Candidates must have at least 3 years experiences in wholesale bandwidth and data platform
• Possesses good (hands-on) network and configuration knowledge on CISCO & Juniper router series equipment
• Proven track record in managing bandwidth and data equipment. Also, must be able to handle several complex customers’ request/tasks simultaneously
• Strong knowledge in MS office and able to create formulas from excel effectively
• Good technical feel and business writing skills
• Having strong customer focus and strong integrity
• Demonstrated ability in interpersonal communication and presentation skills
• Positive working attitudes, able to work independently