Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

B1G1 is a global Social Enterprise headquartered in Singapore. We now work with businesses around the world, helping and inspiring them to create a great difference in our world (we’ve already helped them create more than 300 million giving impacts). Together we’re living this belief: B1G1 gives businesses the power to change lives.

We are now seeking a new team member who can help us grow this movement of giving businesses and who can engage and serve our members in greater ways.

This is not a conventional job. If you are the right person, you will love being part of our focused, dynamic team as we achieve our shared goals. We work with people who want to live their lives doing meaningful work and making a real difference in our world.

Before you apply, you can learn more about our team and culture here: https://www.b1g1.com/businessforgood/careers/

Responsibilities

STRATEGY

• Support the creation, conceptualization and operation of key sales and growth development strategies related to the B1G1 SME program.
• Support the ideation, development and execution of vibrant regional and global community engagement opportunities and events that inspire and transform the business community.
• Support the development of key projects in the B1G1 SME Program that help further enhance, grow and deliver on B1G1’s strategic goals.

OPERATIONS

• Build, develop and maintain meaningful and long-lasting relationships with SME members to continuously grow the B1G1 Movement through referrals, additional B1G1 programs and partnership opportunities.
• Support SME Members as required, throughout the member lifecycle, maintaining engagement and actively identifying opportunities for greater growth, engagement and impact.
• Provide timely regional insights, feedback and development opportunities to enable the global headquarters in Singapore to accelerate the growth of the giving movement.
• Track and report key account metrics and prepare reports as required.
• Clearly communicate progress of initiatives to internal and external stakeholders.
• Oversee timely and successful delivery of solutions according to member needs and objectives.
• Implementing effective management of leads, referrals, and partnerships using the company CRM and other systems as needed.
• Support and ensure new sales strategies and programs are tested and implemented in a timely manner taking ownership of particular SME strategies or programs as required.
• Continuously seek to enhance the B1G1 SME program and engagement offerings, through regular feedback and suggestions through the Department Manager.
• Seek out and attend networking events and other opportunities to help grow the B1G1 brand awareness and Movement.
• Actively engage with and support development of the Partnerships Associate for the relevant region.
• Contribute to company initiatives, meetings and other requests outside of immediate role as needed.
• Ensure processes and procedures are kept up to date and contribute to updating this position description as needed.

Requirements

We are a diverse global team who are connected through our shared mission to create a world that’s full of giving. Our core values of DO CARE, help us to regularly evaluate, exchange ideas and work together to achieve great performance as individuals, as a team and as a movement:

DESIRE TO IMPROVE, OPEN-MINDEDNESS, COURAGE, ACCOUNTABILITY, RESPECT, ENJOYMENT

Knowledge and Experience

EDUCATION & QUALIFICATIONS

• Fluent and articulate English speaker
• Working Rights Check for relevant country of work
• Tertiary level qualifications (preferably related to Communications) or relevant extensive experience (more than 3 years) in Sales and Customer Service.

SKILLS & EXPERIENCE

• Previous experience in B2B client/support engagement.
• Previous experience in sales, lead generation, and sales management tools.
• Experienced and proficient with Key note/PowerPoint, Word, & Excel.
• Strong written and verbal communication skills – a clear, effective, and articulate communicator (English).
• Demonstrated ability to build and maintain relationships and rapport with a varied audience around the world via phone, video, or face to face.
• Ability to swiftly learn new tools and systems – IT savvy.
• Ability to work under pressure, plan personal workload effectively and delegate where required.

What we are looking for

B1G1 isn’t your ordinary employer. We are looking for team members who:

• Possess a giving spirit, striving to give more in every opportunity
• Embody the B1G1 Values and will enhance the B1G1 Culture
• Strongly believe in B1G1’s Vision and Purpose
• Are mission-driven and intrinsically motivated to give their best
• Work with an open mind in a complex and constantly evolving environment
• Are passionate about social impact and communicate this excellently in writing and in person
• Relish the challenge to be a part of a dynamic growing global team and innovative social enterprise
• Want to play a key role in helping to radically scale the B1G1 Global Giving Movement

What you can expect from us

Here are some of the things you can enjoy as you work with B1G1:

• Flexible work arrangements (e.g., working hours, location, personal needs)
• Unique incentives and benefits focused on your well-being and meaningful experience of the impact you help create
• Ownership, trust and the opportunity to always share your ideas and perspectives
• Professional and personal development opportunities
• Team who support you in challenging times and celebrate your win in good times
• Opportunity to create real global change together with other like-minded people - become a fundamental part of a Global Giving Movement

Role details

Starting Salary Range: $4000-$6500 depending on skills, experience and qualifications. Plus additional unique B1G1 benefits.

Location of Work: Beside One-North MRT Station

General Work Schedule: Mon-Fri (9am-6pm) – flexible

If this role sounds like you, we look forward to receiving and reviewing your CV and supporting cover letter outlining your interest and motivations for applying to this role at B1G1.

This role reports to Head, HSSE and QAEP

REQUIREMENTS (QUALIFICATION, EXPERIENCE)

• Bachelor’s Degree in Civil/Mechanical Engineering or Architectural.
• At least 8 years’ experience in managing Quality Assurance for the engineering, procurement and construction especially in infrastructure projects with a minimum of 5 years of managerial experience.
• Responsible for HQ/project quality leadership and management from mobilisation through to completion.
• Require good judgement and the ability to render decisions and/or recommendations where Quality policies and procedures are not clearly defined.
• Familiar with ISO 9001 systems requirements.
• Determined and committed in establishing strong QA/QC processes in CES_SDC projects.
• Passionate in solving problems, team building, up-to-date in QA/QC programs and technologies. Possesses tenacity to commitments and responsibilities.
• Knowledgeable in PQP, ITPs, Method Statements, Inspection Checklists, NCRs, CARs and Root Cause Analysis.

RESPONSIBILITIES FOR HQ

• Establish and maintain effective Quality Management Systems (QMS) for project execution referencing to local requirements, client specifications and CES_SDC requirements.
• Ensure the CES_SDC’s Management System Manual (MSM) and Quality Procedure Manual (QPM) are established and maintained in support of CES_SDC’s Policies, Objectives & Targets, Quality Management Programme, Awards and Certifications
• Work closely with Management Team/HODs/PDs/PMs in meeting CES_SDC’s Quality objectives and targets by initiating, recommending or providing effective corrective actions/risk mitigating control measures through managing changes and documentations in QMS and risk registers.
• Organise and implement Company-wide initiatives and promotional campaigns to elevate Quality awareness and strive towards Quality excellence.
• Evaluate industry best practices for implementation of such practices into the CES_SDC Quality culture.
• Ensure investigations into Non-conformances and CAR are correctly conducted, identifying the root causes and ensuring corrective actions are implemented timely and effectively.
• Consolidate the QA/QC statistics received from each of the CES_SDC Operations, analysing those statistics for trends and recommend corrective actions/mitigating control measures or any necessary improvement plans/opportunities.
• Compile and submit QA/QC report including quarterly statistics to CES_SDC Management, CES Construction Group and client as required.
• Ensuring Quality Alerts and similar communications are distributed across the organisation.
• Provide support and input into tender proposals.
• Manage and ensure effective periodic reviews/internal and external audits/surveillance on Quality Management System.
• Perform other related duties as assigned or indicated by direct supervisor and CES_SDC management.

RESPONSIBILITIES FOR PROJECTS

• Ensure that the CES_SDC’s Quality policy is integrated within Project Quality Management System.
• Ensure that Clients recognise CES_SDC’s commitment to the Quality policies.
• Ensure proper establishment and implementation of Project Quality Plan and Quality Management System.
• Monitor project quality performance and make necessary improvement to the project quality system.
• Evaluate the site personnel’s and vendor’s QA/QC performance and motivate/educate them to perform to the best interest of the project and Company reputation.
• Deploy QA/QC personnel so as to facilitate the effective operation of the project QA/QC department.

Objectives of this role

• Drive strategies and long-term vision to build best-in-class digital products
• Conduct user research and usability studies, collaborating with designers, developers, and research teams throughout the process
• Craft a product vision (short- and long-term) and convert it to concrete strategy
• Participate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the company's broader portfolio planning
• Develop and implement pipelines that extract, transform, and load data into an information product

Responsibilities

• Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on time and per expectation
• Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Partner with executive team to identify key capabilities needed as well as potential issues
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Work with product marketing to develop positioning and messaging and ensure differentiation from competitors
• Monitor and evaluate product performance to facilitate continuous iteration and improvement

Required skills and qualifications

• Three to five years of experience in digital product management or similar role
• Strong analytical, prioritization, and negotiating skills
• Experience in usability and customer-focused design
• Passion for building great products to solve customer and business problems
• Bachelor’s degree in business, computer science, information systems, or related field
• Experience with SQL queries and with back-end and front-end programming languages such as Java, HTML, CSS

UP-SGDS-DPM-20231121

Core Responsibilities

1. Implement effective marketing strategies to achieve sales closing outcomes in compliance with regulations
2. Manage and meet corporate and public sales targets from the institute's courses and training programmes
3. Manage marketing agents and their sales targets
4. Update and present pitches/collaterals to attract prospective clients and retain existing ones
5. Work with operations team and stakeholders to achieve effective strategies
6. Monitor current market trend to evaluate the efficacy of marketing efforts and innovate to improve brand marketing and exposure
7. Prepare bi-monthly sales reports

Job Requirements

• Minimum 1-2 years of sales and marketing related experience
• Ready to run with existing client base
• Sales targets driven
• Cold calls and client engagement
• Resourceful and result-oriented

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Minimum 1-2 years experience as a Factory Manager
2. Oversee all aspects of the manufacturing process, including production planning, scheduling, and quality control.
3. Manage a team of workers, including hiring, training, and performance management.
4. Ensure that all safety protocols are followed and that the factory is in compliance with all relevant regulations.
5. Ensuring that the equipment used by the team is maintained and can be used/operated at all times.

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Assisting the Customer Success Manager, working closely with stakeholders, project managers, and team members to ensure the successful planning, execution, and delivery of projects. You will develop and execute plans to enable staff to fully leverage Microsoft 365 packages in order to improve their personal productivity and team collaborations. You will also contribute to the successful execution and delivery of projects by effectively planning, coordinating, and managing all project-related activities. Driving project success, manage risks, and ensure stakeholder satisfaction throughout the project lifecycle. 

Responsibilities

• To improve staff personal productivity and team collaborations within the organization, this role encompasses various aspects, including training, support, optimization, security, usage monitoring, collaboration facilitation, integration, and continuous learning.
• Oversee and manage various IT projects within the organisation for enterprise applications and corporate desktop services.
• Plan and conduct training sessions, workshops, and presentations to educate staff on the features, functionalities, and best practices of Microsoft 365 packages. This includes creating training materials, organizing training sessions, and providing ongoing support and guidance.
• Monitor and evaluate usage: Track and analyze staff usage and adoption of Microsoft 365 packages. Generate reports and insights on usage patterns, trends, and areas for improvement. Collaborate with relevant stakeholders to address any gaps and promote continuous learning and development.
• Develop and maintain comprehensive project plans, including defining project scope, objectives, deliverables, and resource requirements. Create detailed project schedules, milestones, and task dependencies.
• Facilitate communication and collaboration among cross-functional teams, stakeholders, and project members. Ensure effective information flow, timely decision-making, and issue resolution throughout the project lifecycle.
• Identify potential risks or issues and implement mitigation strategies.
• Ensure comprehensive documentation of project activities including project plans, progress reports, change requests, decisions, and outcomes.
• Prepare progress reports to stakeholders & MT, highlighting key achievements, risks, and issues.
• Facilitate project closure, including conducting post-project reviews, capturing lessons learned, and identifying opportunities for future improvement.

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) with 3 to 5 years of working experience 
• Proficiency in Microsoft 365 packages, project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Professional certifications in project management (e.g., PMP, PRINCE2) are highly desirable
• Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Knowledge of industry-specific software and tools related to desktop operations is a plus
• Strong analytical, organizational skills and problem-solving abilities and a keen attention to detail to identify and resolve project issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Perform end-to-end media preparation for post-production, such as encode, ingest, outgest and housekeeping of all video assets.
• Media traffic management in a centralized editing environment.
• Ensure that the metadata in Production Asset Management system are always optimized.
• Undertake basic editing and compilation of shots.

• Basic technical knowledge, preferably in non-linear editing or Video post-production.
• Preferably able to read Chinese scripts/cue sheets for shots assembly.
• Strong computing skills and the ability to plan and organize work efficiently.
• Meticulous attention to detail and the ability to exercise independent judgment, particularly under pressure to meet deadlines.
• Willingness to work in two shifts (0700 – 1530hr; 1530hr – 2400hr) and alternate between 5 / 6 days work weeks.
• Required to work ad hoc hours and weekends for special and mega programs.