Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

The target clients for these roles are affluent customers to offer them a range of financial solutions i.e investment products and wealth management solutions.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The SEAI FP&A Manager is a key team member of the SEAI Finance team and plays a critical role in supporting SEAI business strategies, driving performance, and keeping an overview of SEAI financials. You will be responsible for leading and managing the reporting and planning processes for the entire SEAI cluster, providing financial leadership to the growth and profitability initiatives of SEAI markets. You will work closely with SEAI Finance and SEA HQ, and be required to have strong relationship with Regional Finance and Tax/Treasury/GTAAS. This role is expected to have high engagement in cross functional projects.

Essential duties and responsibilities:

Business Partnering

• Strong business partnership with SEAI Finance Team, SEA HQ, Regional Finance and Corporate Finance
• Influence business leadership in strategic and financial decision-making
• Overall responsibility of end-to-end financial planning, reporting and analysis including external partnership brands (CAR-T, Imbruvica, etc)
• Provide constructive challenges and champion value creating growth opportunities
• Supervise performance against business plan commitments
• Participate actively in Regional Finance initiatives

Financial Planning & Review

• Lead and responsible for financial planning for LRFP, business plan, including market updates and trends. In addition to the overall coordination and consolidation, this includes insightful financial analysis and scenario-thinking to drive strategic prioritization.
• Lead the periodic financial performance reviews & budget variance analysis providing an overview of performance to the Management team and regional leadership teams.
• Actively contribute to commercial decision-making process, including target setting and resource allocation/trade-offs

Compliance

• Ensure compliance with the J&J WW financial, HCBI, Business Conduct procedures and drive accountability throughout the organization

People Management

• Actively champion and ensure collaboration between all Finance pillars
• Demonstrate curiosity, ability to develop a perspective on business, influence outcomes and an agile learning attitude (test, learn and adapt)

Other Finance Strategic initiatives

• Deliver Global Finance agenda including supporting SIGNIFI program.

Qualifications:

Essential knowledge and skills:

• Bachelor of Accountancy/Finance with minimum 8 years of experience in business partnering Finance roles.
• MBA / Professional certification (e.g. ACCA/CA/CPA/CMA) will be a plus.
• Strong communication, presentation, and inter-personal skills.
• Pharm industry knowledge is a plus
• Performance driven approach, results orientated and a track record of financial and analytical skills.
• Trusted business partner with excellent communication, influencing and framing skills are required.
• Must demonstrate and embody agile leadership, a team-player mentality and collaborative working style
• Committed to uphold the highest standards of compliance

Core competencies required for this role:

• Agility and Growth mindset
• Teamwork and Collaboration
• Reliability
• High Integrity

Application closes 22 Jan 2025

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Ecommerce Logistics & Operations Manager is responsible for overseeing the operational aspects of the ecommerce business, including logistics, warehouse management, order fulfilment, and inventory control.

This individual will ensure that all processes run smoothly and efficiently, particularly during peak periods, while maintaining a high level of customer satisfaction.

YOUR NEW JOB

• Manage all logistics & warehouse operations - ensuring the timely receipt of incoming shipments.
• Oversee the order fulfilment process (including packing & dispatching) - to ensure timely &accurate deliveries.
• Hire, train, and manage temp/part-time packer staff during peak periods - ensuring operational efficiency.
• Manage inventory levels - working closely with the warehouse team to monitor product availability to avoid stockouts and overstock.
• Develop & implement standard operating procedures (SOPs) - for warehouse & logistics operations.
• Ensure compliance with health & safety regulations in the warehouse & fulfilment centers.
• Establish & maintain strong relationships with shipping & logistics partners - to ensure cost-effective & efficient order processing.
• Collaborate closely with the Customer Service team - to address order-related issues & ensure smooth customer experiences.
• Troubleshoot and resolve operational issues - quickly and effectively, ensuring minimal disruption to Ecommerce processes.
• Track and report key performance metrics - related to logistics, warehouse management, and order fulfilment.
• Collaborate with internal stakeholders - to continuously improve the Ecommerce operational workflow.

WHAT IS NEEDED FROM YOU

• Minimum 4 years of proven experience in Ecommerce operations, logistics, & warehouse management
• Experience managing teams, particularly during peak operational periods
• Knowledge of inventory management systems and fulfilment technologies
• Experience working with third-party logistics providers and shipping partners
• Able to lift bulky cartons up to 5kg and capable of standing for extended period of time
• Strong organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication & interpersonal skills

WHAT WILL MAKE YOU STAND OUT

• Hands-on experience with Ecommerce platforms (e.g., Shopify)
• Experience working in the Leathercraft, Leather goods or Fashion industry
• Worked in fast moving SME

This HR generalist role will be reporting to the Chief Human Resources Officer. He / She will assist in HR projects as well as the following portfolio:

Training & Staff Engagement / Welfare

• Plan and provide learning administration for staff including course registration, maintenance of records, training bonds, etc.
• Maintain all training databases/documents.
• Plan, arrange and liaise with external vendors for training courses.
• Handle training-related matters with government and related agencies (including applications and claims of training grants).
• Plan the Annual Staff Engagement Calendar.
• Organize Staff Orientation, Wellness / Engagement activities eg. D&D, Team Bonding activities, etc.
• Implement Employee Satisfaction Survey.

Payroll / Compensation & Benefits

• Supervise and act as a backup to the payroll function and ensure timely salary inputs with accuracy.
• Maintain accurate and up-to-date employee personal data in InfoTech system, manage leave administration and prepare HR letters.
• Manage grants and funding claims.
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees.
• Prepare payroll journal for reporting.
• Prepare Annual Manpower Budget and Annual Increment & Bonus exercise.
• Handle yearly renewal for staff insurances, medical, etc.
• Assist with disciplinary and grievances handling as and when required.
• Participate in the development and implementation of HR policies for the organization.
• Undertake other HR functions and ad-hoc duties as and when assigned.

Requirements:

• Degree in Human Resource/Business or its equivalent.
• 5 years’ of experience in full spectrum of HR.
• Good knowledge of Employment Act and HR practices and regulations.
• Numeric, strong analytical and forecasting skills.
• Hands on experience in Infotech / Frontier system an added advantage.
• Team player with good Communication and Writing skills.
• High proficiency in Microsoft Office applications eg. Power point, Excel.

General Description:

Making the future is everyday life at Samsung. We continue to lead the charge, fuel new discoveries, and create breakthrough technology for our Mobile B2B enterprise customers. We are seeking innovators who are called to not just change the world, but build a better one. If you have ambitions to work among the very best talent in the industry, Samsung is the place to be.

Samsung offers a unique opportunity to impact education through cutting-edge technology. As a Regional Business Development Manager of Samsung’s Mobile Experience (MX) B2B team, you will play a crucial role in transforming teaching and learning experiences, making a real difference in the lives of students and educators. Join us in our mission to inspire the world with our innovative solutions.

This role will be based in Singapore and is responsible for the South East Asia and Oceania region.

Key Responsibilities

Program Management

· Oversee the deployment of Samsung’s technology solutions, ensuring seamless integration and effective utilization in classrooms and schools

· Develop and manage the professional development programs for educators, including training sessions, workshops, and certification programs to enhance their digital competencies

· Develop and maintain customer success programs to ensure high levels of satisfaction and engagement with Samsung’s technology solutions

· Compile and share success stories and best practices to promote wider adoption and recognition of Samsung’s educational solutions

Regional Sales Support

· Provide ongoing support and consultancy to country teams, helping them navigate and maximize the benefits of the implemented technology within classrooms and schools

· Support country teams in sales efforts, including identifying opportunities, crafting proposals, pitching to stakeholders, and supporting the bid process

· Be the voice of Samsung within the Education sector by providing thought leadership and key value propositions on Samsung’s solutions & services (Samsung Knox and extensive portfolio) and crafting compelling impact, high-quality presentations to decision-makers

· Provide regular and timely updates and progress reports for management on a regular basis

Strategic Planning & Implementation

· Drive and execute Samsung’s regional education strategy and initiatives in alignment with corporate goals and local market needs

· Collaborate with RHQ and country teams to create and implement technology adoption roadmaps for educational institutions

· Source, secure, and develop strategic relationships with Edu Tech Channel partners to expand the ecosystem and addressable market opportunities

· Track and assess the impact of technology integration on teaching and learning outcomes, gathering feedback and making data-driven adjustments to improve effectiveness

Stakeholder Engagement

· Engage with key stakeholders, including school boards, principals, academic heads, CIOs, teachers, and external organizations to foster partnerships and drive program success

· Organise and lead stakeholder meetings, workshops, and learning journeys to promote Samsung’s educational technology solutions

· Collaborate, coach, enable, and support local sales organizations and lead engagement with selected regional business opportunities

· Work in lock-step with HQ and regional teams by leveraging the global ecosystem and best practices to strengthen B2B capabilities in the region

Job Requirements

· At least 10 years of proven experience in educational program management, business development, market development, strategic partnerships, solution consulting, or product management, preferably at a regional level

· Strong understanding of educational technology trends and integration models (e.g., SAMR) across teaching and learning in educational institutions

· Experience in Edu Channel Sales/Business Development with Edu Tech partners, teachers/trainers and engaging with K-12, Universities or Ministries of Education, or a related field

Functional Competencies

· Mastery of Microsoft Word, Excel, and PowerPoint is a must

· Comfortable in interacting with C-Suite and top-level management

· Ability to work effectively across internal and external organizations

· Executive level presence and world-class communication skills with verbal and written skills in English

· Strong presentation skills and ability to articulate key value propositions with possible and unique selling propositions to cross-functional audiences

· Self-motivated, entrepreneurial mindset, assertive, and comfortable working in a fast-paced environment

· Hungry to learn new skills and grow

· Passionate about technology and new technology trends

About Us:

We, Asia Fintech Center Pte. Ltd. ("AFC"), are a subsidiary of ZA Tech Global [https://www.zatech.com/]. We specialise in addressing specific use cases in the insurance and financial services sectors, collaborating closely with our industry partners. Our primary focus is on insurance applications, where we co-design innovative solutions with insurers across the ASEAN region.

We are currently seeking to hire a Business Development Manager for our Strategy and Partnership Business Unit.

Job Responsibilities:

1. Collaborate closely with the Managing Director on strategic projects and initiatives across sales, marketing, operations, finance, and strategy.

2. Ensure optimal governance and tracking of Southeast Asia (SEA) region business priorities by supporting, communicating, and reporting objectives, key results, and financial performance for Peak3 teams in South East Asia.

3. Facilitate team collaboration by organizing cross-functional initiatives, meetings and performance reviews, ensuring seamless communication and alignment across teams.

4. Actively engage with business development and partnership teams to identify, evaluate, and manage strategic partnerships, including onboarding, coinnovation, and long-term collaborations with external partners.

5. Lead the implementation as needed to drive growth and operational excellence.

6. Maintain a strong connection with the insurance and technology industries by gathering market intelligence on business opportunities, competitor activities, industry trends, and talent recruitment in the SEA region.

7. Lead business development initiatives by identifying and pursuing new partnership opportunities, building strong client relationships, and driving platform engagement across the SEA region.

8. Represent the company in key client and industry engagements, fostering collaboration and expanding the company's influence and network in the SEA insurance and technology ecosystem.

Job Requirements:

1. Experience: 3-5 Years in business development, strategy or partnership management, preferably in big 4 companies.

2. Regional Knowledge: Strong understanding of the Southeast Asia (SEA) market, including industry trends and competitor activities.

3. Strategic Thinking: Proven ability to collaborate with senior leadership on strategic projects and initiatives.

4. Partnership: Ability to identify, evaluate and manage strategic partnerships, including onboarding and long-term collaborations.

5. Market Intelligence: Skilled in gathering and analyzing market intelligence on business opportunities and industry trends.

6. Education: Bachelor’s degree in Business Administration, Finance, Economics or in a related field.

7. Language Skills: Ability to speak Mandarin is a plus.

Roles & Responsibilities

• Support discussions with stakeholders to understand business needs and user requirements.
• Support the requirements analysis.
• Support the development of program logic for new applications and features.
• Follow established guidelines or policies throughout the development process to ensure programs are created in compliance with best practices and standards.
• Participate in code reviews and provide constructive feedback to ensure code quality.
• Support testing of the developed applications.
• Develop documentations for functional specification, technical specification, test script, user guide, etc.
• Provide 1st level application support to SAP ECC and its integration. Investigate issues and conduct root cause analysis.
• Apply bug-fixes.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 2-4 years of hands-on experience as an SAP Developer with expertise in SAP ABAP, Webdnypro ABAP and other relevant SAP technologies.
• SAP Certification in ABAP will be a plus.
• Knowledge of SAP modules such as FICO, MM, SD, PS and HCM.
• Experience with SAP or non-SAP integration tools e.g., SFTP, IDocs, RFCs, etc.
• Possess strong analytical, debugging and performance tuning skills.
• Ability to work independently, efficiently manage tight timelines and expectations and produce high quality deliverables.

Job Summary:

We are seeking experienced and results-driven Business Development Manager and/or Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets, either in Private or Priority Banking.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank.

The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Market Segment :

This role is focusing in the HNW clients both in Singapore as well as international markets.

Services include but not exclusive to Wealth Solutions and Legacy Planning.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

The Senior Product Manager will be responsible for defining and developing the cloud and compute services for the Razer AI Cloud Compute Services. This role requires a strong understanding of cloud computing technologies, market trends, and customer needs.

• Product Strategy:Develop and execute a product strategy aligned with Razer's business objectives.
  Identify market opportunities and define the product vision.
  Create detailed product roadmaps and prioritize features.
  
• Market Analysis:Conduct market research to identify customer needs and competitive landscapes.
  Analyse market trends and emerging technologies to inform product strategy.
  Develop go-to-market strategies to launch new products and services.
  
• Product Definition:
  Define product requirements and create detailed specifications for each cloud compute service, including:Functional requirements
  Non-functional requirements (performance, security, scalability)
  User stories and acceptance criteria
  API specifications
  Pricing models and tiered offerings
  Collaborate with technical teams to translate business requirements into technical specifications.
  
• Product Launch:Plan and execute product launches, including marketing campaigns, sales enablement, and customer training.
  Monitor product performance and gather feedback from customers.
  
• Product Management:Manage the entire product lifecycle, from ideation to retirement.
  Collaborate with cross-functional teams to ensure successful product delivery.
  Track product performance metrics and make data-driven decisions.
  

Pre-Requisites :

• Bachelor’s degree in computer science, Electrical Engineering, or a related field.
• 6+ years of experience in product management, preferably in cloud computing.
• Strong understanding of cloud computing technologies and architectures.
• Experience in defining product requirements and specifications.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with agile development methodologies.
• Certifications in cloud technologies (AWS, Azure, GCP).
• Experience with data analysis and business intelligence tools.

Currently looking for Sunday part time. Centre manager's main duty is to ensure smooth running of daily classes at the school. Other duties include:

In-charge of daily staffing and class scheduling.

Handle customers' enquiries and requests through email and phone and social media.

Operation of online school management system.

About the Team:

The mission of the Marketplace Intelligence and Data team is to build large-scale data and intelligent products to facilitate the growth of Shopee's e-commerce business. This team is responsible for building Shopee's e-commerce data warehouse, development of merchant and operational data products, end-to-end traffic data products, product algorithms (including product listing, control, information optimization, SPU, etc), promotion algorithms (including product recruitment, product selection, and recommendation algorithms), review algorithms, user profiles, as well as fundamental artificial intelligence capabilities such as machine translation, speech algorithms, image algorithms, and KYC verification.

Job Description:

We are looking for a dynamic and experienced Technical Product Management Lead to oversee the development and management of data products and systems that empower Shopee’s marketplace. As a lead in this critical team, you will drive technical project delivery from request planning, competitor analysis, development, testing, UAT, and launch. You will also guide cross-functional teams, and ensure alignment between business goals and technical solutions. The ideal candidate has strong leadership experience and deep domain knowledge in e-commerce, data intelligence, and large-scale product development.

Key Responsibilities:

• Lead a team of Product Managers to define, prioritize, and execute the product roadmap for Shopee's Marketplace Intelligence and Data initiatives.
• Drive end-to-end product development of technical projects, from ideation, data analysis, testing, launch, and iterations.
• Utilize your domain knowledge in e-commerce and data to identify opportunities, solve complex challenges, and shape the future of marketplace intelligence.
• Conduct comparative analysis and market research to identify opportunities, gaps, and areas of improvement for current solutions.
• Manage stakeholders’ expectations and project timelines, maintain good relationships with stakeholders, and deliver projects in alignment with business objectives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management, with a focus on technical and data-driven products.
• Proven leadership experience, managing teams or projects in a product management or technical capacity.
• Strong domain knowledge in e-commerce, marketplace operations, data intelligence, and experience in e-commerce, Internet or IT companies.
• Experience working with large-scale data systems, including knowledge of data pipelines, analytics, and machine learning applications.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is the Innovation & Entrepreneurial arm of National University of Singapore (NUS). The Ecosystem Building team operates one of the most extensive startup ecosystems in the world, leveraging on world-class research and innovation capabilities twinned with market connectivity through our regional and global nodes.

We are recruiting the pioneering team for our CyberSG Talent, Innovation and Growth (TIG) Collaboration Centre, established in collaboration with the Cybersecurity Agency of Singapore (CSA). The Centre serves as a convening platform to integrate and create cybersecurity programmes for industry and talent development in Singapore, and serves as a global node for international cooperation on innovation. It will help build a vibrant cybersecurity ecosystem by bringing together local and international cybersecurity stakeholders, including industry, academia, cybersecurity professionals and government stakeholders to leverage the opportunities posed by digitalisation. If you are eager to make a difference and are not afraid to be challenged, here is an opportunity to drive impact with an exceptional platform.

We are currently hiring a Venture Manager/Lead to anchor our Innovation (Venture Development) pillar.

In this role, you will:

• Develop and execute venture programmes that will help to nurture and grow cybersecurity companies in Singapore.
• Source and build pipeline of potential cybersecurity companies for the programme
• Serve as a mentor, co-builder and evangelist in journeying with selected companies in achieving their milestones thoughout the programme
• Cultivate relationships with mentors, industry experts, investors and partners to create a supportive network for the companies. Leverage on these connections to provide the companies with access to relevant expertise and resources, support them in fund raising and identify opportunities for growth.
• Ensure smooth execution of programme activities and manage related stakeholders and resources, both internal and external.
• Collaborate with local and global partners to foster innovation and entrepreneurship.
• Provide programmes needs analysis, proactively tracking programme progress and outcomes and iterate on programme design as necessary using a data driven approach.
• Serve as an active ambassador for our programmes and see to the marketing of our programmes to relevant audience.

Qualifications

• No less than 10 years of working experience in roles related to technology commercialisation, of which with no less than 5 years of experience in a business leadership role.
• Strong track record in developing and scaling up new ventures
• Strong network with innovation communities locally or overseas will be an added advantage.
• Excellent communication and presentation skill.
• Possess strong leadership and people skills. Is driven, flexible, entrepreneurial and resourceful.
• Good project management skills and readily embrace a data driven approach in providing operations and reporting.

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS Enterprise is seeking an experienced Manager/Senior Manager to join the team involved in running entrepreneurship programmes (i.e. Master of Science in Venture Creation, Postgrad and CET Programmes, Graduate Certificates and Professional Certificates Programmes). This is part of the NUS Enterprise Academy with broad responsibilities in nurturing the next generation of entrepreneurs.

The new member will work alongside the existing team and be primarily responsible for:

• Managing new/existing programmes involving local and international students and entrepreneurs, including the administration of student related matters, internship placements, etc.
• Overseeing running of new programmes/initiatives involving international students/ startups
• Lead and drive the team operational support including providing administrative support to the team lead and devising SOPs for team’s operational processes
• Managing and building the community of programme participants, alumni and partners
• Building relationship with key partners and stakeholders involved in the various programmes and initiatives
• Planning and overseeing marketing and outreach for new programmes/projects and to build potential participants pool
• Developing and managing shared work processes and knowledge/data depositories relating to the programmes and initiatives
• Planning and organising outreach activities to grow network of startups and partners for future participation or collaboration

Qualifications

• Degree Holder with at least 5 years of relevant experience
• Proven project/programme management skills
• Leadership experience would be an advantage, but not a must
• Entrepreneurial experience and knowledge on entrepreneurial trends in Singapore and globally would be an advantage, but not a must
• Passionate about innovation and entrepreneurship, have broad background to understand innovation and entrepreneurship
• Resourceful and comfortable in fast changing environment
• Effective team player
• Excellent communication and interpersonal skills - good grasp of written and spoken English, good knowledge of secondary language will be an advantage
• Outgoing personality who enjoys building and growing network of connections with students, startups, corporates, ecosystem builders, etc.
• Willingness to travel overseas, where needed
• Experience with SkillsFuture Grant applications and processes

• End-to end accountability for all IT Operations for e-Mobility portfolio supporting all products & services that enable operations for e-Mobility charging points & sites.

• Responsible for interfacing with the IT Manager and Mobility function and accountable for the operating plan, budget and operational lifecycle of services and products

• Responsible for managing supplier performance and contracts, managing incidents to closure, reviewing changes & driving problem management.

• Responsible for reviewing the landscapes and products for enhancement and continuous improvement opportunities

• Responsible for information risk management and IT Controls compliance, as well as conformance to Health and Safety policies and legal and regulatory requirements

• Responsible for the identification of systemic issues in IT Landscapes, driving structural improvements while balancing costs with business value; in optimizing landscape Total Cost of Ownership.

• Regularly interfaces with leaders at GM level, and periodically at VP level and above.

• Responsible for Operational Readiness for new demand, changes and projects impacting the portfolio – including analysing and understanding business functional and non-functional requirements – and provides sign off, with Agreement to Deploy and Agreement to Operate as key milestones.

• Ensure effective Major Incident (MI) management and swift service restoration (during Major Incidents) for Business Critical landscapes

• Responsible for bottom-up budgeting of IT services, mapping top-down figures to existing services, and monitors spend against budget, seek adherence to the budget as planned, assist in developing the latest estimates per quarter. Works closely with the relevant teams to ensure prompt payment of invoices.

• Management of contracts including developing the contract, technical evaluation, contracts performance evaluation & renewal/closure of contracts.

• Ensuring adequate business controls are in place across the processes used in support of the site service delivery including controlling of the contract expenditure.

Requirement:

Ø Years of Experience: 10+ years of corporate IT experience

Ø Minimum Education or Certification: Master Degree related to IT or equivalent

Ø Proven experience in IT Service Management, at least 5 years’ experience in IT operations

Ø Candidates with the following experience will have an advantage: experience in the electric mobility, retail or transportation sector.

Ø Be adept in leading large natural teams including multiple third parties

Ø Excellent oral and written presentation skills

Ø A continuous improvement mindset to drive operations of the future

Ø Proven customer focus and empathy

Ø Ability to build strong collaborative partnerships with senior business stakeholders

Ø Resilience, courage and the willingness to challenge and manage business expectations

Ø Knowledge on EV and e-Mobility will be an added advantage

Ø Knowledge on Cloud & Telecoms/connectivity will be an advantage

The Sales Operations Manager include pre-case coordination, new business submissions, and policy support for Sales Consultants. The role demands case management experience with HNW clients, strong organizational skills, knowledge of underwriting requirements.

YOUR NEW JOB

• Provide sales & post-sales policy support to Sales Consultants.
• Prepare highlights, quotes, and insurer illustrations for Sales Consultants’ meetings.
• Ensure compliance with internal processes and proper documentation in the CRM.
• Coordinate pre-case tasks, including medical bookings, KYC documentation, and insurer applications.
• Manage new business submissions and collaborate with Sales Consultants until policy inception.
• Oversee monthly reporting to the bank.
• Address inquiries from internal and external stakeholders promptly.
• Perform occasional ad-hoc tasks within the Sales Operations Department as assigned.

WHAT IS NEEDED FROM YOU

• Minimum 3 years of case management experience with HNW clients.
• Strong knowledge of insurers’ underwriting requirements for efficient case submissions.
• Proficient in using different software/apps to generate insurer illustrations.
• Technical expertise and functional skills to perform at a high level.
• Strong interpersonal skills for engaging with internal and external stakeholders.
• Ability to meet tight deadlines and handle multiple tasks efficiently.
• Highly organized and proactive in managing cases and daily tasks.
• Meticulous, with a strong focus on accuracy and precision.
• Adaptable to change and able to manage uncertainties effectively.
• Excellent verbal and written communication skills.
• Proficient in written & spoken Chinese for effective external communication with clients & internal stakeholders

WHAT WILL MAKE YOU STAND OUT

• Experience in the insurance broking or insurance industry.
• Knowledge of the Singapore financial services market and UHNW needs
• Experience in the Private Banking Industry

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to i[email protected]

At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.

When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.

Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=27422&company=nationalunP2

Johnson & Johnson is currently seeking a Senior Manager, Operations & Commercial Effectiveness, APAC. This role will be based in Singapore primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Abiomed is an innovative medical device business with an inspiring mission "Patients First" and a unique guiding company principle "Recovering hearts. Saving lives." With more than 3,000 employees, Abiomed is one of the fastest growing medical technology businesses in the world with corporate headquarters in Danvers, USA, and locations in Aachen and Berlin, Germany, Tokyo, Japan, and Singapore. Abiomed is part of Johnson & Johnson MedTech.

Position Overview:

The Operations & Commercial Effectiveness Senior Manager will report directly to the General Manager of Asia Pacific to execute sales strategies that deliver results aligned with the commercial plan and manage operations and channel management. Collaborate effectively with functions such as sales, marketing, finance, commercial operations, IT and HR to anticipate challenges and remove obstacles to enable commercial impact.

Principle Duties and Responsibilities:

• Conduct annual strategic planning to analyze sales regions and territories
• Work with APAC Leadership Team to liaison between commercial operations, sales, marketing, comm ops, finance and all other internal functions impacting the commercial team in driving and fulfilling the following responsibilities:
  • Help identify and deliver on the needs of the commercial organization to successfully drive initiatives
  • Conduct quarterly business reviews with APAC GM with Commercial Leaders and Distributors
  • Manage monthly and quarterly business reviews, coordinate with stakeholders and ensure follow through with key initiatives that impact commercial strategy
• Partner with APAC Commercial Leaders in monitoring and increasing the sales force engagement though recognition, incentives, and surveys
• Assess current distribution & 4PL strategy and execute channel optimization projects in key markets by assessing margins and J&J network to ensure infrastructure supports strategy
• Conduct quarterly distribution reviews with stock and sales analysis and implement good distribution practices
• Ensure distribution/channel contracts and contracts with external parties and vendors are up to date
• Execute key channel/operations projects like the Korea J&J model
• Collaborate with Aachen/US counterparts to implement a long-term APAC supply and operations process
• Provide relevant analytics to the commercial team to guide strategic commercial plan

Job Qualifications:

• Bachelor's Degree required, Masters in related field or MBA preferred
• 10+ years of high-performance experience in the medical device cardiovascular space
• 5+ years of management experience of a field commercial team preferably within Abiomed
• Develop strong relationships with key stakeholders internal and external
• Demonstrated critical thinking in fast paced environment
• Ability to exercise judgment in selecting, methods, techniques, and evaluation criteria for obtaining results

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.

Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills

Location: Belfast & London & Singapore

Responsibilities

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimization strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Conducting meetings and presentations to share ideas and findings.
• Identifying, communicating ,processes , documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Respecting and demonstrating consideration for the firm's reputation and safeguarding, compliance
• Law, policy , managing and reporting control issues with transparency.

Qualifications/ Skills:

• Experienceon futures/ finance and Options products and Clearing industry
• Experienceof Operations, processbusinesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial, Excellent analytical and problem-solving skills
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• (Belfast & London & Singapore)
• Strong communication and written skills
• Excellent Excel, PowerPoint and process mapping skillsets

Send your V to [email protected]