We are looking for our first Customer Success Manager to work with our growing Europe customers. In this role, you will be working with customers in Europe, among other places.

You’ll have the opportunity to work with today’s leading B2C brands, as they begin their journey to provide the customer support experience that their customers want and need. We are looking for self-starters, with a bias toward action that can clearly articulate their data-centric points of view and effect experiential change, to join us in revolutionizing customer relations. If you are excited to learn more about cutting edge technology including mobile-first asynchronous messaging, Bots, and AI, we’re the Customer Success team for you!

Responsibilities:

● You will build strong executive and business user relationships with Helpshift’s customers.

● You’ll have the opportunity to work with a global CSM team and collaborate across North America, EMEA and APAC.

● You'll partner with Account Managers on value creation to successfully renew and grow the customer.

● You will work with customers to establish critical goals, or other key performance indicators that aid them in achieving their goals, increasing renewals and reducing churn.

● You will be the Helpshift product expert from the business user perspective, becoming a trusted, strategic advisor for your customers.

● You will develop and present quarterly business review data to your customers and prepare post-meeting reports.

● You will serve as your customer’s advocate throughout the duration of the contract lifecycle, from successful completion of the onboarding process, to the identification and development of upsell opportunities.

● You will communicate your technical knowledge of Helpshift’s platform educating clients on best practices regarding SDK configurations and internal Dashboard setup.

● You will advocate for customer needs cross-departmentally, and manage issue escalation to the development team as needed.

● You will manage several projects and customers at one time, responding as needed to high priority client inquiries throughout the day, evening, and weekend when necessary.

Requirements:

● You have 3+ years experience helping Enterprise and Mid-Market customers reach their goals, while surpassing your teams’ measures of success in the process

● You adapt quickly and thrive in a fast-paced, growing, and deadline-driven environments where flexibility and teamwork are critical

● You’re able to navigate an Enterprise organization’s political landscape to develop and expand relationships at all levels while driving large-scale, highly-visible, strategic initiatives for customers

● You have seamlessly supported 30-40 Mid-Market and Enterprise customers at a time

● Bonus points for a Master’s Degree or equivalent experience

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the Controller, APAC Finance to support the operation in Singapore. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Primary Duties & Responsibilities:

·

Financial Reporting and Compliance

• Supervise and ensure efficient accounting processes for monthly payroll, employee reimbursements, accounts receivables and payables, and other compliance matters.
• Lead monthly and quarterly closing activities, approving journal entries, preparing reconciliations and ensuring timely, accurate financial reporting in accordance to relevant standards, policies and internal procedures
• Handle the budget preparation and forecasting process in collaboration with various business units and functions
• Work closely with auditor and tax advisors, act as the primary PIC for GST compliance, statutory and regulatory reporting obligations in Singapore
• Manage audit processes and rectify any control issues in a timely and effective manner
• Contribute to the implementation of best practices including review of policies and continual process re-engineering and improvements to ensure operational efficiency
• Assist or lead system implementation and enhancement projects, as well as other group tasks/ duties as assigned.

· Treasury

• Liaise with banks and all internal and external stakeholders for payment arrangement
• Oversee approval process and requirements of payments, ensuring accuracy and efficiency

· Office management

• Assist in collating all electronic office invoices for submission to shared service center
• Support local company filing and human resource duties
• Maintain good record keeping files for company documents

Job Qualifications:

• A Bachelor’s degree in Accounting or equivalent qualification.
• 5+ years of relevant accounting experience with hands on experience in SFRS and IFRS
• Expertise in SAP and strong proficiency in Microsoft Excel and the Microsoft Office.
• Global mindset with strong communication, interpersonal and problem solving skill

Able to work independently and collaboratively with diverse teams.

To be successful in this role we believe you are self-motivated, open and service minded- and structured. You work independently, with a hands-on approach. You are unafraid to raise issues and seek to improve things in collaboration with others. And you take full ownership of your area of responsibility.

Job Responsibilities:

• Legal and Regulatory Compliance: Manage all statutory requirements, notarization, and corporate governance compliance, including local and international regulations (e.g., data privacy), ACRA filings, and AGM organization. Collaborate with legal counsel on legal documents and monitor regulatory changes.
• Corporate Communications: Develop and implement internal and external communication strategies, managing communication channels (e.g., SharePoint, websites, whistleblowing platform). Liaise with regional and global teams and facilitate communication between leadership and employees.
• Performance Monitoring and Reporting: Monitor and report on corporate initiatives, communication campaigns, and legal/regulatory compliance. Maintain accurate records and prepare presentations for senior leadership on these matters.

Job Requirements:

• Bachelor's degree in Business Administration, Law, Communications, or a related field.
• 5–8 years of experience in legal coordination, corporate governance, or corporate communications, including at least 3 years in a supervisory role.
• Strong understanding of corporate law, regulatory requirements, and best practices in corporate communication.
• Familiarity with Singapore regulations, particularly ACRA requirements and corporate governance practices.
• Excellent organizational, multitasking, and attention-to-detail skills.
• Exceptional written and verbal communication skills in English.
• Strong interpersonal skills and the ability to collaborate effectively with diverse stakeholders and cross-functional teams.
• Ability to manage multiple priorities effectively.

Job Description:

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirements:

• Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR
• A diploma with at least 20 years of relevant working experience in M&E services coordination.

What you will do:

As Sales Manager, HVAC, you will be responsible for securing sales growth of the Hitachi business with focus on the lifecycle replacement of Chillers Systems.

How you will do it:

• Developing short- and long-range sales plans and prepares sales strategies and submissions.
• Calling on target organizations to identify profitable sales opportunities.
• Managing the preparation and submission of sales proposals.
• Influences tender requests to include Johnson Controls specified Applied Products and Systems/Solutions.
• Delivering assigned business plans achieving secured sales volume ($) and gross margin ($) vs Plan.
• Provides information to management regarding the Applied industry and recommends plans to maximize future business in line with the Applied growth strategy.
• Fosters strong relationships with all Customers and provides sales and technical support to Contractors, Consultants and End-Users in order to maximize solution sales and customer satisfaction.
• Generates forecast for sales secured, delivery, collection, sales backlog, inventory management and any other sales related issues at all times.

What we look for:

• Minimum 3 years’ experience in sales, ideally the HVAC industry.
• Proven Sales ability including year-on-year growth.
• Ability to communicate both internally and externally at all levels.
• Experience working with Consultant, Owners, main Contractors and other key Stakeholders within the Building and Commercial Industry.
• Excellent leadership, communication (written & verbal) and interpersonal skills.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Responsibilities

• Create and implement fire safety policies and procedures.
• Conduct fire risk assessments to identify potential hazards and vulnerabilities
• Organize fire safety training and conduct evacuation drills for employees.
• Compliance Monitoring: Ensure compliance with fire safety regulations and standards.
• Incident Investigation: Investigate fire incidents to determine causes and recommend preventive measures.
• Fire Safety Inspections: Perform regular inspections of facilities to ensure fire safety measures are in place.
• Emergency Preparedness: Develop and maintain fire emergency response plans.
• Collaboration: Work with local fire authorities and emergency services for safety compliance.
• Documentation: Maintain records of fire safety training, inspections, and incidents.
• Continuous Improvement: Promote fire safety awareness and recommend improvements to fire safety practices.
• managed

Requirements

Fire Safety Manager (FSM):

• Degree in Fire Safety Engineering, Fire Protection, or a related field.
• Professional certifications in fire safety (e.g., NFPA, IFE) are often required.
• Fire Safety Managers must be registered with the SCDF.
• They are required to hold a valid Fire Safety Manager certification issued by SCDF after completing the necessary training and passing the relevant examinations.

Working Hours: 44hr/Week (5 Days)

Location: Mandai

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

Roles & Responsibilities

Retail Trade Manager Job Description

Our growing company is seeking to hire a Retail trade manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, implementing marketing plans, developing sales strategies, meeting planned goals, and coordinating with our sales and marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales and marketing team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

Retail Trade Manager Responsibilities:

• Creating and presenting sales performance reports.
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Prepare monthly marketing budget
• Promoting the company's existing brands and introducing new products to the market.
• Understand our ideal customers and how they relate to our products.
• Developing your sales team through motivation, counseling, and product knowledge education
• Working on Weekends and Public holiday

Retail Trade Manager Requirements:

• Bachelor’s degree in marketing, business, or related field
• Knowledge of modern marketing techniques.
• Excellent leadership and project management skills
• Experience in management may be advantageous
• The ability to understand and follow company policies and procedures
• Good oral and written communication skills.
• Understanding of the current market conditions and industry trends.

Job Responsibilities:

• Providing counsel to management and the board on corporate governance, ensuring adherence to listing requirements and subsidiary regulations, and monitoring evolving regulatory standards to align company practices.
• Developing and implementing enhancements to corporate secretarial policies, procedures, and processes to support business and regulatory developments.
• Overseeing the preparation and production of annual reports, including drafting required disclosures.
• Managing and maintaining the corporate/investor relations website to ensure accuracy and regulatory compliance.
• Supervising and executing corporate projects, special initiatives, and ad-hoc assignments.

Job Requirements:

• Chartered Secretary qualification (ICSA or equivalent).
• Bachelor's degree in Business Administration, Management, or Law.
• 10+ years of corporate secretarial experience, including 5+ years in a leadership role within a listed company. Hospitality/service sector experience preferred.
• Comprehensive knowledge of the Companies Act 1967 and SGX Listing Rules.
• Proficiency in Microsoft Office Suite (including SharePoint); experience with entity management systems (e.g., Quantios/Viewpoint, Diligent) preferred.
• Exceptional communication, stakeholder management, and leadership skills

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

RESPONSIBILITIES (E.g. Job Scope) :

• Lead safety team to promote a zero-accident culture within the company to achieve the group’s EHS KPI targets.
• Regular review and ensure compliance with Corporate EHS Policy by implementing actions to maintain and improve the Environment, Health, and Safety (EHS) management system.
• Review statutory updates, identify relevant EHS and sustainability requirements, and prepare procedures to ensure compliance with new regulatory requirements.
• Liaise directly and present corporate EHS approach with various clients.
• Lead and facilitate internal and external audits/surveys related to compliance, EHS, and sustainability.
• Organize and lead regular EHS inspections, meetings, and monitoring of corrective/preventive actions.
• Ensure all incidents, accidents, and near-misses are reported immediately, formally investigated, and maintain thorough records of investigations.
• Plan and implement EHS training programs to enhance safety awareness.
• Collaborate with all departments, clients, and vendors/contractors to provide advice on EHS-related matters.
• Work with operations teams, vendors, and contractors to inspect machines, equipment, and processes for accident prevention. Conduct hazard identification and risk assessments.
• Educate and train employees to prioritize safety and ensure compliance with regulatory requirements.
• Manage the submission and approval of EHS licenses and permits required for factory.
• Support tender team in tender submission for EHS and sustainability related items.
• Prepare submissions/reports and lead audits for safety awards.
• Provide adhoc cover of WSHO and ECO duties on various project sites if required, during absence of respective personnel.
• Act as WSHO for adhoc corporate level projects.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

• Professional qualifications in Occupational Health & Safety, Industrial Safety, or Environmental Engineering-related programs.
• Minimum 10 years of EHS experience in the Singapore construction industry, with experience in LTA projects preferred.
• MOM-registered WSHO and NEA-registered ECO certifications required.
• Strong knowledge of EHS policies and experience in developing new corporate policies.
• Completion of Leadership & People Management courses is an advantage.
• Proven leadership and interpersonal skills in managing site personnel, contractors, and subcontractors.
• Comprehensive knowledge of Singapore statutory and legal SHE (Safety, Health, and Environment) requirements.
• Ability to present a professional image and act in the company’s best interest.
• Ability to collaborate effectively across all departments and functions.

Job Summary:

At Zeno Exhibition, we aim to create influential, creative, industry leading spatial experiences. Our mission is to deliver extraordinary experiences through simple, user-friendly services and best-in-class execution.

Become a part of our innovative team as an Account Manager, where you'll drive growth and build meaningful relationships with top-tier clients. This role offers an exciting chance to work across diverse industries, creating impactful strategies and delivering exceptional value.

Roles and responsibilities:

• Identify and pursue new business opportunities aligned with the company's expertise in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development, collaborating with teams and specialists to deliver comprehensive solutions.
• Develop client strategies, identify needs, and create tailored approaches to address them effectively.
• Drive business growth locally and regionally through strategic account management and continuous improvement of client activities.
• Establish and maintain strong client relationships, hosting regular POV meetings to share insights and deliver value.
• Strengthen relationships with new and existing clients through communication plans, ensuring visibility and strategic support.
• Undertake project management responsibilities as needed, ensuring seamless execution and delivery of initiatives.

Requirements:

• Only Singaporean and PR may apply
• Minimum Diploma holder in any studies
• Minimum 2 years of working experience in sales.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as trade shows, conferences, product launches, activations
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

⁠Interested candidates please send your resume to [email protected]

For more information about Zeno Exhibition. Please visit: https://zenoexhibition.com/

• Coordinate and manage activities in area of Corporate Income Tax, Withholding Tax and Transfer Pricing of the Asia Regional Principal Company based in Singapore.
• Leading and managing BAPA negotiations in collaboration with HQ. local authorities and external consultants. Coordinating with internal and external stakeholders to ensure compliance with BAPA requirements.
• Knowledge of Asia Pacific Tax and Transfer Pricing environment, capable to consolidate and maintain the internal policies in line with the various local legislations, practices and agreements.
• Accountability for maintaining relationships with local tax authorities, finance teams across regions, and external advisors.
• Monitor and liaise with external consultant on Transfer Price documentation, ensure smooth Transfer Price Model implementation.

1. Oversee and support Transfer Pricing activities across countries by:
2. Coordinating documentation with external providers and internal teams.
3. Ensuring timely and accurate preparation of all documents.
4. Managing Transfer Pricing adjustments.
5. Maintaining intercompany agreements between global/regional principals and local entities.

• Manage and execute tax compliance process, coordinate between local management and external service providers
• Support tax audits with tax authorities.
• Provide comprehensive tax guidance and assess implications for business projects and initiatives, ensuring alignment with APAC tax laws and regulations.
• Good knowledge of the Double Tax Treaties and Free Trade Agreements mechanisms in order to proper analyze cross-border transactions of the region.
• Strong understanding of international pharmaceutical regulatory frameworks affecting tax planning and compliance is an asset.
• Collaborate with senior leadership on tax implications of strategic business decisions, mergers, acquisitions, licensing-

Job Descriptions:

• Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.
• Ensure that the required tests and inspections are performed in accordance with the approved plan.
• Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirements:

• Minimum of 10 years engineering experiences in construction industry with relevant diploma.
• Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 8-10 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Jobs Description

- BDM oversees customer service in order to deliver the highest level of service

- Organizes various promotional events, Promote new food products

- Produce reports to the Director and other top management personnel on visibility of upcoming revenues

- Attends lectures and speeches, brings up new ideas, and educates other staff members

- Responsible for generating sales, developing relationships with customers, introducing new products, and supporting other departments

Requirements:

• Good experience in Food product launches and coordinate multiple stakeholders
• Expert on preparing various Food products SOP in different languages
• Hands on experience in Analyzing financial records and preparing budgets.
• Improving processes by recommending operational changes
• Evaluating and improving sales, marketing, and branding strategies.
• Preparing project and productivity reports and ensuring compliance with quality and safety requirements.
• Identifying opportunities for future business development and expansion

Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers

Come and join our dynamic team at PLONK as our Food Services Floor Manager.

Great conditions and salary offered to an experienced candidate.

Duties include:

• Rostering and staff team management
• Overseeing daily operations
• Facilitating meetings and coordinating communication
• Running promotions and specials for the restaurant
• Ordering supplies and coordinating the inventory reports
• Providing financial reports

Apply now.

Key Responsibilities

1. Identify and Prospect:
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.
• Generate leads and cold-call prospective customers.

2. Develop Relationships:
• Develop and maintain strong relationships with key stakeholders including customers, partners, and industry professionals.
• Nurture and grow partnerships to create mutual benefits and drive growth.

3. Strategic Planning:
• Develop and execute strategic plans to achieve sales targets and expand the company’s customer base.
• Identify and prioritize business opportunities aligned with company goals and objectives.

4. Proposal Development:
• Prepare and deliver compelling proposals, presentations, and sales pitches that articulate the value proposition of the company’s products and services.
• Negotiate and close deals to maximize revenue and profitability.

5. Market Analysis and Intelligence:
• Conduct market research and analysis to identify trends, opportunities, and threats.
• Monitor and analyze market conditions, competitor activities, and industry developments.

6. Collaboration and Coordination:
• Work closely with marketing, product development, and operations teams to ensure alignment of business development efforts with company objectives.
• Collaborate with internal stakeholders to optimize customer experience and satisfaction.

7. Reporting and Metrics:
• Track and report on key business development metrics and KPIs.
• Prepare regular reports and presentations for management to evaluate performance and progress towards targets.

Requirements

• Proven track record in business development, sales, or relevant role.
• Strong understanding of market dynamics and customer needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to prioritize, meet deadlines, and work independently.
• Bachelor’s degree in business administration, marketing, or related field.

Project Operations Manager

Job Highlights

• Be part of a PropTech start-up
• Be part of change
• Be part of the solution

Company Introduction

iCondo is the leading provider of property management technology and solutions in Singapore and expanding rapidly in Australia and Indonesia. Founded in 2016, iCondo has been on a mission to efficiently manage condominiums, apartments, buildings, and facilities with the iCondo ecosystem.

At iCondo, we specialise in delivering innovative solutions tailored to meet the unique needs of our clients. We are committed to excellence and ensuring our projects exceed client expectations. We are currently seeking a talented and driven Project Operations Manager to join our team.

Job Description

• Develop a deep understanding of our products and the unique needs of each client or project.
• Conduct a site survey, list the hardware requirements, and set- up requirements for a proposal.
• Plan project timelines, execution strategies, and layouts to ensure efficient delivery.
• Communicate the project plan effectively to both the client and internal team members.
• Obtain necessary endorsements and approvals from stakeholders.
• Oversee the implementation of the project, ensuring adherence to the plan.
• Conduct testing and optimization to ensure project objectives are met.
• Ensure the final delivery meets specifications and our QA standards.
• Monitor performance, check hardware health analytics and trouble shoot if necessary

Qualifications:

• Proven experience in project management, with a strong understanding of operations and execution.
• Ability to think outside the box and troubleshoot problems effectively.
• Self-starter with excellent organizational and time management skills.
• Strong communication skills, capable of articulating project plans and updates clearly.
• M&E background, and technical knowledge in wiring and installation are essential
• Detail-oriented with a commitment to delivering high-quality results.
• Has a driving license

Why Join Us:

Competitive salary and benefits package.

Opportunities for professional growth and development.

A supportive and collaborative work environment.

The chance to work on diverse and exciting projects.

How to Apply:

If you are a proactive and detail-oriented project manager with a passion for delivering exceptional results, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to [email protected] with the subject line "Project Operations Manager Application - your Name."

Join us at iCondo and contribute to our mission of delivering top-notch solutions to our clients!

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
The Key Account Manager is responsible for managing relationships with business clients, handling tender process, and helping clients to achieve success with the company’s products or services. You will be focusing on building long-term relationships, driving customer satisfaction, and fostering business growth by maintaining and expanding current accounts.

Key Responsibilities

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with business clients.
• Act as the main point of contact between the company and its B2B clients.
• Understand the client’s needs, business objectives, and industry trends to provide relevant solutions.
• Provide excellent after-sales service, ensuring client satisfaction and retention.

Account Growth & Development:

• Identify growth opportunities within existing accounts to upsell and cross-sell products or services.
• Conduct regular reviews of client accounts to evaluate performance and present new opportunities.
• Proactively seek ways to add value to the client’s business and foster account expansion.

Sales & Revenue Generation:

• Achieve sales targets through account retention and growth.
• Collaborate with sales and marketing teams to develop strategies for acquiring new business within existing accounts.
• Prepare and deliver presentations, proposals, and product demos tailored to client needs.

Negotiation, tender & Contract Management:

• Negotiate contracts, pricing, tender process and service agreements to benefit both the company and the client.
• Manage the renewal process of contracts and ensure timely closure of deals.

Problem Resolution & Support:

• Serve as an advocate for the client, addressing any concerns or challenges they may face.
• Work closely with internal teams (e.g., customer support, product development) to resolve issues and improve service delivery.

Data & Reporting:

• Monitor client account performance and provide regular reports on sales, revenue, and client satisfaction metrics.
• Utilize CRM software to track and manage client interactions and sales pipelines.

Market & Industry Knowledge:

• Stay informed about industry trends, competitive landscape, and product updates to effectively address client needs.
• Provide feedback to internal teams based on client interactions to influence product development and service improvements.

Skills & Qualifications

• 4+ years of experience in account management, sales, or client services in a B2B environment.
• Experience handling tender process
• Experience in collaboration solutions, IoT, or related fields would be highly advantageous
• Ability to understand and communicate complex technical concepts
• Strong ability to negotiate contracts and service agreements.
• Ability to analyze client data and market trends to make informed recommendations.
• Effective problem-solving skills, able to think strategically and manage multiple accounts simultaneously.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food

• Communicate all inventory and supply needs to Chef.

• Ensure cleanliness of food outlet area; stock and prepare food items as required.

• Monitor cleaning rotation schedule on the daily basis.

• adhere to safety and general procedures

• Assist in the development and delivery of staff training which is consistent with

business needs

• Verify and supervise line staff and that work are prepared for the next day.

• Track and prepare all schedules to maximize productivity and keep labor costs within

budget.

Requirements

• Proven work experience

• Leadership skills

• Ability to remain calm and undertake various tasks

• Excellent time management abilities

• Familiarity with sanitation regulations