Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Responsibilities:

• Managing site progress, technical specifications and manpower resources
• Running the project within the allocated budget
• Sizing up the costing for variation order if there is additional and alternation work
• Preparing the project implementation schedule, carrying out the implementation, monitoring delivery, site installation, inspection and handover schedule in accordance to planned project schedule
• Conduct project meetings, site surveys, prepare project submissions, system designs and installation drawings
• Communicating with stakeholders regarding project needs and goals
• Contribute to the planning and development of projects
• Supporting the coordination and management of projects
• Researching information as required
• Admin tasks such as preparing invoices, estimates, scheduling meetings
• Keeping track and reporting on project progress
• Ensure that works activities are carried out in accordance with the Workplace Safety and Health Act and its regulatory requirements.
• Ensure that all staff and sub-contractors are wearing all appropriate PPE during work activities
• Report any incident, accident, near miss, occupational disease, dangerous occurrence, or suspicious risks associated with the threat of terrorism so that prompt action can be taken to address them

Requirements:

• Degree in Electronics & Computer Engineering or related discipline
• Minimum 9 years of engineering or IT experience, with 6 years’ experience in the management and implementation of Integrated Security Management System (ISMS) works
• Non-Degree holder with minimum 12 years of relevant experience may be considered

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Responsibilities:

• Determine optimal logistics operating solutions for customer
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions
• Be responsible for sales lead, tenders and RFQ
• Maintain regular contact and develop new business with existing customers
• Lead the operation team in handling customers’ enquiries
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation
• Work together with relevant stakeholders
• Perform any ad hoc duties / projects as assigned by the management

Requirements:

• Bachelor's degree or equivalent experience in Business
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Strong in analytical skills
• Customer oriented

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Role Profile

This role is accountable for ensuring that everyone on the team knows and executes his or her role, feels empowered and supported in the role, knows the roles of the other team members and acts upon the belief that those roles will be performed.

Key Responsibilities:

• Plan, manage and implement the maintenance operations effectively to ensure PM schedules and CM are carried out within the maintenance budget and Service Level Agreement
• Plan for improvement in the reliability, maintainability and availability of the system
• Ensure the productions system are maintained and conforms to the contract, code of practices and technical requirements
• Prepare and submit monthly maintenance report
• Attend maintenance meetings with customer periodically to constantly upkeep quality standard as per company QMS
• Upkeep obsolescence management on the maintenance for system and ensure proper change request and upkeep proper documentation changes
• Obtain quotations for materials, equipment and contractors required for maintenance operations and raise PO
• Manage and coach a team of technical support engineers and technicians and ensure that the team is adequately trained to perform the tasks given
• Manage the sub-contractors required for the maintenance operation to ensure that works are done in a professional manner
• Prepare training materials and conduct yearly re-training for customers
• Establish procedures for work at site and ensure all safety measures and proper housekeeping rules are observed at work sites. Inculcate the “safety first” attitude in all workers.
• Carry out plan to consolidate/centralise maintenance staff movement and staff competency to increase efficiency in order to improve profitability.
• Implement and update company records e.g. training matrices, performance reviews, risk assessments
• Communicate KPIs from the strategic annual plan so that each staff is aware
• Perform root cause analysis and resolve problems
• Conduct risk assessments of processes and tasks in the department

Competence (Knowledge, Skills and Abilities):

• Understanding and knowledge of the Singapore security and surveillance sector and its operating environment
• Understanding and knowledge of the Singapore security and surveillance technology in their limitations and applications
• Skills in relating to and servicing the end-users with a win-win mind set
• Skills in people management and employee development
• Good understanding of the software and hardware environment for ICT platform and CCTV/network sensors system
• Sound knowledge and experience in IT, IP networking and network security solution/product
• Preferably with a Professional Certificate in Project Management

Requirements:

• Ability to handle multiple responsibilities in a fast paced and performance driven environment
• Able to converse well with customers on enquiries
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction
• Class 3 License is an advantage

Education & Experience:

• Degree in Electronics & Computer Engineering or related discipline
• At least 7 years of experience in a similar capacity
• Preference for candidate with security and surveillance experience

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

· Responsible for managing and directing specific projects and programs throughout Flextronics

· Initiates, monitors and directs projects and programs from inception through delivery.

· Develops and ensures adherence to project and program budgets.

· Organizes project-related activities and communications among departments, customers, vendors and the community.

· Participates with other managers in establishing strategic organizational plans and objectives.

· Directs the activities of program team members and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

· Interacts regularly with executives and customers

· Drives strategies to deliver customer requirements and recommend Flextronics capabilities in manufacturing and engineering services.

· Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

· Site representative to support Flex Global Cost Model Process lead by Quotation Manager for existing and new customer quote.

· Coordinate within site team and management to inputs, review and buyoff FGCM roll out by Quotation Manager.

· Be responsible for maintaining specific and program’s quotations. This include any ECO changes, monthly/quarter component price changes, rework, repair, etc

· Ensure Contract and service agreement requirements are adhered to by both Flex and the Customer

· Ensure that operations and the customer work within the bounds of the contract or service agreement.

· Manage the process to set and reset Customer Expectations ensuring there is clear alignment between the internal operations group and the customer.

· Work to ensure ‘ease of doing businesses between Flex and our customers

· Responsible for management of customer satisfaction, the Viewpoint Relationship survey collection and related reviews and corrective actions.

· Reviews high-level program reports and presentations for management, customers and others.

· Coordinates program activities with activities of government regulatory or other governmental agencies.

· Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.

· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.

Participate and adhere to Corporate Social and Environmental ·Responsibility (CSER) policy, programs and procedures.

Requirement

Degree in any discipline

Minimum 5 years experience in Program Management function

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

responsibilities

Administrative Managers play a role in many parts of a business’s operations. This is a top-level role, meaning Administrative Managers work with other leaders and team members in each of the business’ departments. Administrative Managers have a lot of duties they perform on a daily basis, including:

• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

The Trainee will be responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

Specific Responsibilities

1. Overseeing local and regional sales, promotions and campaigns.

2. Planning and directing the hiring and training of new Sales Representatives.

3. Directing and coordinating all sales activities locally and regionally.

4. Preparing sales budgets and projections and approving expenditures.

5. Tracking and analyzing sales statistics based on key quantitative metrics.

6. Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules.

7. Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

8. Serving as the face of the organization to internal and external partners.

9. Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients.

10. Setting sales quotas and goals

11. Overseeing and directing performance of the sales team.

12. Identifying emerging markets to find new sales opportunities.

13. Defining

Technical Skills and Competencies

1. Planning and Development

2. Product Knowledge Training

3. Team management & Strong Communication skill

4. Customer service

5. Networking, Collaboration Skills & Sales techniques

Overview

Gusto Collective Singapore is seeking an experienced, highly-motivated, and passionate Conference Manager who thrives in a fast-paced and collaborative environment. Having built a solid reputation in the luxury, lifestyle, beauty and hospitality space, we are looking to expand our offerings to conferences. In this role, you can look forward to opportunities to work on and be part of exciting brand experiences and develop and grow within an agency representing a dynamic array of international and reputable clients.

Job Description:

• Project Management: Day-to-day client servicing, leading team and overseeing the end-to-end management of conference events, including conceptualisation, planning, budgeting, logistics, and execution;
• Client Relations: Cultivate strong relationships with clients, understanding their conference objectives, and providing strategic recommendations. Serve as the primary point of contact, ensuring consistent communication and exceeding client satisfaction;
• Vendor and Supplier Management: Identify, evaluate, and negotiate contracts with vendors and suppliers. Coordinate and oversee their services to guarantee seamless execution and exceptional quality standards;
• On-Site Conference and Events Management: Lead teams in on-site management of events and oversee coordination with vendors, setup, and logistical details (speaker management, speaker registration, rehearsal management etc.) Address any unforeseen challenges and ensure a smooth execution of the event;
• Conference agenda curation: Identify and invite high-profile speakers, ensuring alignment with conference objectives. Research and develop engaging sessions, including scheduling presentation timings and overall conference agenda;
• Budget Tracking: Develop and manage project budgets, track and monitor project expenditures, maintain accurate records of expenses, review invoices, and conduct financial planning/analysis;
• Quality Assurance: Maintain the highest level of quality in conference and events deliverables, including production, audio-visual, catering, décor, and overall guest experience. Drive and conduct post-event evaluations with internal teams and clients, and implement improvements for future projects;
• Industry Knowledge: Drive sales activities through conference event proposals and pitching, including keeping up to date with evolving market and business issues in critical industries;
• Risk Management: Identify potential risks and proactively develop contingency plans. Ensure compliance with legal, safety, and regulatory requirements throughout the event planning process;
• New Business: Proactively identify and pursue new business opportunities. Conduct market research, lead in presentations, and prepare proposals to acquire new clients. Build a strong network of industry contacts to generate leads and foster business growth.

Requirements:

• Bachelor’s degree in a relevant field (Marketing/Project Management/Business Administration/Communications, or its equivalent) from an accredited college or university;
• At least 5 years of relevant agency experience in commercial B2B conference events management, with a keen interest in business and understanding of commercial drivers;
• Interest, knowledge and experience of the beauty, luxury, fashion and hospitality industry would be a plus
• Proactive and strategic approach to problem-solving, with the ability to make sound decisions under pressure. Adaptability and flexibility in managing unforeseen challenges;
• Strong leadership skills, with a proven track record of leading teams to deliver exceptional results. Ability to motivate, inspire, and mentor team members in a fast-paced and dynamic environment;
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment;
• Understanding of clients’ requirements with ability to execute effectively and efficiently;
• In-depth understanding of the conference events industry, current trends, and emerging technologies. Familiarity with event management software and tools is a plus;
• Self-motivated and resourceful, with high levels of initiative;
• Excellent written and communication skills;
• Resilience, determination, enthusiasm, and flexibility to cope with weeknights and weekend work, and ability to perform under pressure;
• Strong organisational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail is critical;
• Proficiency in Microsoft Office, including Microsoft Word, Excel, Powerpoint, Outlook, and Google Docs.

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets;
• An exciting and dynamic client portfolio of international and reputable brands;
• Being involved in a wide range of brand experiences and events;
• A highly-supportive and collaborative work environment;
• A motivating, fun, and integrated work culture.

About Gusto Collective

Gusto Collective is Asia’s leading Brand Technology group and operates in two business domains: crafting tech-powered storytelling for brands and developing immersive technology tools for storytellers.

The company was founded in January 2020 by Aaron Lau, a technology and branding veteran, and renowned business leader. With a mission to future-proof communication for a new generation of consumers, the company specializes in developing tools and immersive content within the spheres of AR/XR, Web2 to Web3 activations, metahuman IPs and emerging AI solutions.

The group has over 200 full-time Gustodians across six offices in Hong Kong, Shanghai, Singapore, Kuala Lumpur, London and Paris. Since its founding, the company has garnered widespread industry recognition as Forbes Asia’s 100 Companies to Watch and as a multi-award winner recognized for excellence in NFT Innovation and creativity. Gusto has recently completed its Seed Plus fundraising at $23 million USD, with Animoca and Gaw Capital leading the round.

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

• Supervise and oversee junior team members and review their work product
• Review and draft compliance documents, frameworks and templates, covering all aspects of regulatory compliance
• Analysing and summarising MAS publications and regulatory updates
• Develop training programs, with opportunities to provide training to clients
• Other ad-hoc duties as required

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.