Site Operations Management

• Manage the daily operations and maintenance of signed sites.
• Collect and analyze core data, such as sales, equipment usage, and customer feedback, in a timely manner.

Sales Performance Improvement

• Collaborate with the BD/Sales team to develop and execute strategies for increasing sales at various sites, such as promotional activities and product upgrades.

Value-Added Business Development

• Identify and promote value-added opportunities for sites, such as introducing new machines, expanding functionalities, or integrating resources from other partners.

Cross-Department Collaboration

• Work closely with the product, R&D, logistics, and supply chain teams to facilitate equipment installation, maintenance, and feature updates.
• Maintain synchronized communication with backend departments like finance and HR.

Key Data Monitoring

• Oversee key performance indicators (KPIs) during site operations, such as sales revenue, equipment uptime, and repair response times.
• Provide regular operational feedback and propose improvement suggestions.

Relationship Management

• Maintain cooperative relationships with site owners to continuously optimize collaboration models.
• Preserve and enhance brand image with site partners.

Job Requirements

• At least 6-8 years of experience in site operations management, familiar with site expansion and maintenance processes.
• Strong in data analytics
• Experience in F&B, Retail, Machinery, Equipment or related industries preferred.
• Strong cross-department communication, project management, and problem-solving skills.
• Data-driven mindset with high sensitivity to key operational metrics.

Job Description:

• Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
• Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
• Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
• Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
• Respond to and convert incoming inquiries to achieve revenue targets.
• Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
• Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
• Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
• Conduct briefings, meetings, and property tours to drive results and business opportunities.
• Make sales and telemarketing calls to engage prospective clients and solicit business.
• Host potential clients during site inspections and entertainment activities, where appropriate.
• Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
• Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
• Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
• Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
• Assist the Director of Sales and Commercial Director with other delegated duties.

Requirements:

• Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
• At least 3 to 5 years of experience in a similar role.
• Tertiary qualifications, or other collegiate-level degrees, are preferred.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!​

Job Purpose
AI Product Manager for a product that is a knowledge repository utilized by the business and data chapter for discovery, reusability, and AI governance of AIML use cases and models across the bank.

Responsibilities

• Product Management: defines and shapes product to effectively drive AI industrialization across the Data Chapter. Align with stakeholder requirements, prioritizes initiatives, and maximizes impact of the features.
• Product Development: leads the development of product with a team of developers (primarily located in India or consisting of junior staff), fostering collaboration and driving efficient execution to deliver impactful features on schedule.
• User-Centric Approach: champion data analytics user needs, ensuring product decisions are informed by user feedback and empirical data by building reports, data management and maintaining dashboards. This results in valuable solutions that improve user experience.
• Technical Integration: bridge technical gaps by integrating product with other ADA tooling (ML development & deployment tools) across the ML lifecycle, enabling improved data insights and reducing toil for ALAN users.
• AI Governance: implement features and functionality for AI Governance in product, ensuring a deep understanding and compliance with audit and MAS requirements.
• EVP Data Community: builds, supports, and maintains EVP data community initiatives, fostering quality networking and providing a knowledge-sharing platform for Data Chapter members

Requirements

• Technical Proficiency: 3-5 years experience
• Software Development: Proven background in software development with expertise in developing systems and products in financial services industry from reputable education program.
• Programming Languages: Proficient in R, Python, SQL, and web technologies.
• Data Lake Technologies & Architectures: Strong understanding of data lake technologies and architectures.
• Tooling & Platforms: Familiarity with tools such as CML, Jupyter Notebooks, duckdb, superset, tableau, and QlikView – commonly used in DBS. This helps with data management, reporting, and product management.
• ML Lifecycle, AI Industrialization, AI Governance & ADA: 3-5 years of experience
• DBS AI Industrialization: Strong understanding of the DBS AI industrialization journey, including technological and infrastructure limitations, required for product management & integration of ALAN across tools used by its business and technical users.
• AI/ML Life Cycle: Deep understanding of the AIML lifecycle, enabling effective communication across technical, functional, and business contexts with key product users who are Data analytics members.
• Data Analytics Expertise: Experience working with Data Scientists, Data Analysts, and Data Translators in a banking context.
• AI Governance & Compliance: In-depth understanding of complex risk environments (regulatory, operational, and financial) and the ability to ensure product features effectively captures AI Governance requirements and MAS regulations (e.g., feature, veritas, transparency, model monitoring, fairness).
• Product Management & Stakeholder Engagement: 3- 5 years of experience
• Product Management: Proven experience in product management, including community building, user engagement, and product adoption. Successful examples of managing an AI product for analytics users in regulatory and governance context.
• Stakeholder Management: Exceptional ability to build and manage relationships with both technical development teams and Data Chapter teams across all levels, from junior analysts gathering feedback to senior leadership presenting product strategies to ED/MD for product.
• Communication & Presentation: Demonstrate strong communication skills and experience & ability to present business value metrics and deliver concise advice, both orally and in writing, to senior leaders and board-level management

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Assistant Funeral Operations Manager (Contract role, yearly renew)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $3,500 - $4500

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duties:

1) Sourcing for new customer accounts

2) Maintain and service existing customer accounts

3) Review daily orders

4) Responsibility includes account receivable

5) Delivery of goods when required.

Requirements:

1) 1-2 years experience as sales executive in Horeca

2) O levels and above from recognised institutions

3) Positive & pleasant demeanour (speak to us if you love food!)

4) Company uniform to be provided

5) Possess of own transportation is a plus

6) 5.5 days work week

Join a well-known Finnish MNC as a Sales Manager. With a strong global presence and offices across Europe, the Middle East, the Americas, and Asia Pacific, we are a trusted partner to the glass processing industry.

As a Sales Manager, you will play a pivotal role in driving business growth and building lasting relationships with our customers. You’ll have the opportunity to work with state-of-the-art technology, inspire potential, and open doors to exciting opportunities globally in the glass industry.

• **MNC**
• **Travel Opportunities**
• Basic from $5,500 to $7,000 + Commission
• Fixed overseas travel allowance
• Accommodation included overseas
• Monday – Friday, 8:15am – 5pm
• Location: Redhill

Responsibilities

• Develop and implement sales plans to generate new orders for machines and upgrades while identifying new opportunities and maintaining relationships with existing accounts.
• Drive customer satisfaction through effective account management, including key account planning and commercial oversight, such as managing accounts receivables.
• Oversee sales activities, including promoting defined products and services, supporting agents/dealers, and assessing market potential for growth.
• Utilize CRM tools to manage customer data, follow established sales processes, and execute accurate sales planning and forecasting.
• Conduct regular sales follow-ups, provide comprehensive reporting, and strategize to meet business objectives and market requirements.

Requirements

• Min. Diploma in Business Administration, Mechanical/Electrical Engineering or relevant qualifications.
• Fluent in Mandarin & English to liaise with Mandarin-speaking clients from China.
• Min. 4 years of experience in technical solutions or machinery sales is preferred.
• Strong ability to understand customer needs and operational processes.
• Willingness and ability to travel extensively within the assigned region.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

We are seeking a Business Development Manager to join our growing Biopharmaceuticals CDMO team and support the growth in the advanced therapies space in ASIA. This position will be responsible for working together with the Global Business Development team and regional Head of Region ASIA with a focus on plasmid DNA, mRNA, recombinant proteins, Live Biotherapeutic Products (LBP), and related manufacturing services. This position will greatly increase our prospective business development activities in the ASIAN market (focus on Japan, Korea, Southeast Asia, India, Australia & New Zealand) and contribute to sales and marketing activities to meet Wacker Biotech’s revenue and growth targets.

The successful candidate will help sharpen and further refine the marketing strategy and engage the biotechnology industry to identify new leads.

Job Responsibilities

• Identify new Leads in the pDNA, mRNA, Live Biotherapeutic Products (LBP), and proteins manufacturing space, establish communication, explore their needs, build strong relationships, and successfully win the opportunity
• Participate in the relevant conferences and present WACKER Biotech’s capabilities
• Develop a strong relationship with the lead’s relevant contact person, organize visits to the lead’s facilities or to our facilities, showcasing our capabilities and identifying the leads service requirements
• Ensure the timely preparation of proposals for our CDMO services and efficient conclusion of manufacturing service agreements
• Establish continuous market monitoring, identify trends, and liaise with Operations to develop new solutions

Job Requirements

• Minimum Bachelor of Science in biology, chemistry, biochemistry, microbiology or similar relevant education
• At least 4 years of relevant industry sales/business development experience
• At least 2 years of experience in the field of plasmid DNA, mRNA, Live Biotherapeutic Products (LBP), and proteins manufacturing services or cell and gene therapy at a broad commercial CDMO
• Excellent verbal / written communication and technical presentation skills
• Track record of establishing relationships and creating partnerships with employees across the organization, both on a regional and international level
• Ability to air travel, attend Biotech conferences, and give presentations
• Ability to work independently with limited supervision

Position Overview:

The Sales and Marketing Manager for MRI Centres will oversee and lead the development and execution of sales and marketing strategies to drive business growth, enhance brand awareness, and build strong relationships with stakeholders. The role requires a dynamic professional with a deep understanding of the healthcare sector, exceptional leadership skills, and the ability to deliver measurable results.

Key Responsibilities:

Strategic Planning and Execution:

• Develop and implement comprehensive sales and marketing plans aligned with the business objectives of MRI Centres.

• Analyze market trends, competition, and customer needs to identify growth opportunities.

Sales Management:

• Lead the sales team to achieve and exceed revenue targets.

• Build and maintain strong relationships with referring physicians, healthcare providers, and corporate clients.

• Monitor and optimize the sales funnel to improve conversion rates.

Marketing Campaigns:

• Design and execute marketing campaigns to promote MRI services to target audiences.

• Oversee digital marketing efforts, including website updates, social media, and email marketing.

• Collaborate with creative agencies to produce promotional materials and advertisements.

Customer Engagement:

• Enhance patient experience by incorporating feedback and ensuring high standards of service.

• Organize outreach programs and health talks to educate communities about MRI services.

Budgeting and Reporting:

• Manage the sales and marketing budget effectively.

• Track, analyze, and report on key performance indicators (KPIs) and ROI of campaigns.

Team Leadership:

• Recruit, train, and mentor the sales and marketing team.

• Foster a collaborative and high-performance work environment.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• Proven track record of at least 5 years in sales and marketing.

• Proven sales record in the healthcare or medical services industry is a must.

• Good knowledge of the healthcare market and referral networks.

• Excellent interpersonal and communication skills.

• Demonstrated ability to manage teams and achieve business goals.

• Strategic thinker with strong analytical skills and attention to detail

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Position: Tenant Development Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Possess solid presentation skills, proficient in MS Office applications.

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Opportunity

• Adecco is partnering with a leading bank to look for a Futures & Derivatives Clearing - Front to Bank Review - BA/ PM
• Focus: Provide PM/ BA support for front to back control review in futures and derivatives clearing.
• Starts off as a contract 31st Jan 2025 - 31st Oct 2025
• Location: East

The Talent

• Knowledge on Futures and Options products and Clearing industry
• Experience of working across multiple disciplines within finance or related industry
• Examples of delivering process improvements and controls enhancement
• Knowledge of Operations businesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• Be a strong communicator both written and verbal to help explain the problem, capture the team inputs and work through to resolution
• Knowledge & understanding of workflows and controls to enable leadership within the team
• Lead wider teams in proving the effectiveness of the process or controls
• Ability to work independently, multi-task, well organized and have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Excellent Excel, Powerpoint and process mapping skillsets
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
• Willingness to ask questions, challenge the process and seek out answers.

The Job

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME's and other inputs.
• Leading ongoing reviews of business processes and developing optimisation strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Staying up-to-date on the latest process and operational advancements to automate and modernise systems.
• Conducting meetings and presentations to share ideas and findings.
• Communicating with all stakeholders & to elicit, analyse and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Identifying, documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Analysing the information collected in a detailed manner whilst working independently and as part of the overall team

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Project Manager (FX & Derivatives)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Our client is a global financial institution, and they are looking to hire a skilled IT Risk and Compliance Manager to take charge of technology risk initiatives across APAC region. This role involves working closely with various teams to strengthen IT Governance, Risk, and Compliance (GRC) frameworks and ensure regulatory adherence.

Job Responsibilities:

• Lead regional IT GRC activities, including risk reporting, audits, and control reviews.
• Conduct control self-assessments and independent control testing.
• Advise technology teams on risk management, resolving issues, and enhancing controls.
• Develop risk mitigation strategies and support governance tasks like KRIs and frameworks.
• Refine IT policies and processes to align with industry standards.

Job Requirements:

• Minimum of 5 years’ experience in IT risk, control, or audit experience, preferably in financial services.
• Strong understanding of cyber risk management and regulatory compliance requirements such as MAS TRM.
• Excellent stakeholders’ management skills.

If you are passionate about driving IT risk excellence and building resilient systems, apply now to join our team!

1. JOB DESCRIPTION

Job Title

IT infrastructure and security officer

Occupation

IT INFRASTRUCTURE MANAGER

Job Description & Requirements

Position: IT Infrastructure and Security Manager - Asia Region
Employment Type: Permanent
Salary: SGD 4,000 - 5,500 (depending on skill level and experience)
Location: Singapore
Regions Covered: Singapore, Malaysia, Cambodia
Benefits: Annual leave, Sick leave, Hospitalisation leave

Company Overview:
We are a leading multinational company seeking a highly skilled IT Infrastructure and Security Manager to oversee our IT infrastructure and security operations across the Asia region. This pivotal role will be based in our Singapore office, covering Singapore, Malaysia, and Cambodia. If you are an experienced IT professional with a passion for technology and a commitment to maintaining high standards of security and compliance, we invite you to join our dynamic team.

Key Responsibilities:
As the IT Infrastructure and Security Manager, you will ensure strong IT governance and management in line with the company's internal policies and procedures. Your responsibilities will include:

• Identifying and implementing improvements to IT infrastructure, security, and business solutions, covering networks, servers, firewalls, printers, computers, Wi-Fi, ERP software, and VoIP systems.
• Managing network and system administration, including servers, databases, and cloud platforms to ensure optimal performance and security.
• Participating in the development, revision, and implementation of IT policies, guidelines, and standards.
• Conducting security audits, vulnerability assessments, and ensuring effective logging, monitoring, and response to security events and vulnerabilities; enforcing physical security measures.
• Managing identities and access controls using systems like Active Directory/EntraID; implementing secure protocols and multi-factor authentication.
• Reporting to management on the performance of IT infrastructure, including system outages, security issues, and vendor services.
• Ensuring compliance with data protection regulations and supporting business continuity and disaster recovery planning.
• Staying current with industry trends and technological advancements; driving continuous improvement and innovation in IT practices.

Qualifications:

• Proven experience in IT administration and security management, including identity management, access control, and incident response.
• At least 5 years of experience with desktop computers, laptops, servers, and networking devices (switches, routers, firewalls), and identity management systems (e.g., Active Directory). Working experience with Cisco and Cisco-Meraki firewalls is an advantage.
• Strong knowledge of network and system administration, including servers, databases, and cloud platforms (AWS, Azure).
• Experience with Windows operating systems (Windows 10 and 11, Windows Server 2008, 2008 R2, 2012, and 2022) setup, management, maintenance, backup, FTP, etc.). Working experience with Linux operating systems is an advantage.
• Experience with Microsoft SQL Server, MySQL, and other database systems
• Proven experience in IT security management, including conducting security audits and vulnerability assessments, and patch management
• Innovative mindset with a focus on continuous improvement and staying current with industry trends.
• Excellent communication and interpersonal skills in English, both oral and written.
• Familiarity with local data protection regulations.
• Strong ability to manage vendor relationships and ensure compliance.
• Certification in relevant IT and security domains is a plus.
• Ability to start immediately or with a short notice period.

Why Join Us?

• Opportunity to work in a dynamic and innovative environment.
• Play a critical and exciting role in securing our IT infrastructure across multiple countries.

How to Apply:
Interested candidates are invited to submit their resume and cover letter to [your email] by [application deadline]. Please include "IT Infrastructure and Security Manager - Asia Region" in the subject line of your email.

We look forward to welcoming you to our team!

Assistant Sales Manager

Industry: Floral & Landscaping Service Provider

• 5 Working Days, Weekend & PH OFF
• 4 Days 8am-6pm, One Day 9am-6pm
• Basic Salary: $3,500 - $3,800 + 14 Days AL + Sales Incentives ( $300-$900 Per Month After Probation) + Transport Allowance (If Has Car) + Performance Bonus
• Location: Near to Bedok MRT , Singapore

Job Requirements:

• Degree or Diploma in any related field
• At least 2 years of experience holding a leadership role in Sales.
• Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

Summary:

• Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base.
• Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
• You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
• You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

Develop and maintain strong relationships with assigned clients.

Understand clients' needs, business objectives, and challenges to provide tailored solutions.

Provide consultation and proposals for indoor plants and landscape solutions.

Managing new and existing client accounts.

Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

Focus on acquiring new customers to achieve revenue growth and meet sales targets

Additionally, aim to achieve revenue retention and growth from existing customers

Negotiate/close deals and handle customer feedback.\

3. Collaboration and Coordination:

Work closely with other departments such as operations, accounts, and CRS team.

Ensure a coordinated approach to client management.

Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

Monitor and report on sales performance.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

About GO

GO is a leading corporate events and team-building agency in Singapore, specializing in corporate events, team-building activities, marketing activations, and product launches. With over a decade of experience, we’ve partnered with some of the region’s top organizations to deliver impactful and memorable experiences.

We are looking for a Business Development Manager with a proven background in the events industry, focusing on corporate events and team-building solutions.

Responsibilities

• Conduct market research to identify trends and opportunities within the APAC aerospace sector.
• Develop and execute sales strategies to grow the customer base and capture new business opportunities.
• Build and nurture relationships with key stakeholders, including operators, airlines, and leasing entities.
• Manage the sales cycle from initial lead generation through to final deal closure.
• Collaborate with internal teams to ensure timely and successful delivery of products and services.
• Partner with marketing teams to enhance brand visibility and drive awareness.
• Track sales performance metrics, analyze results, and prepare detailed reports.
• Provide accurate sales forecasts and consistently meet or exceed established targets.

Requirements

• Minimum Degree in Business Management,, Business Administration, Marketing or Relevant Field.
• Successful candidate must have proven sales experience in aerospace, aviation sales in the APAC Region.
• Experience in Business Devleopment will be an advantage.
• Occasionally Travel within Singapore and the Asia Pacific region

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

At Jacobs, we push the limits of what’s possible to make the world smarter, more connected and more sustainable. In our built environment work, that means designing spaces that foster innovation, cultivate collaboration and drive the next great discovery for humanity.

Bring your creativity, collaborative spirit and extreme attention to detail, and we’ll help you grow, pursue and fulfill what drives you – so we can deliver extraordinary solutions for a better tomorrow, together.

Jacobs has been selected as the Systems Consultant for the RTS project linking Singapore and Johor, Malaysia. As part of that project, we require a manager to join us on a 4-month contract to manage the testing of trains and wayside systems (Signaling and communications) at the LTA test track facility in Singapore.

You will have proven relevant experience and thorough technical knowledge to plan and manage testing activities to integrate new rolling stock and wayside systems. Testing may run on a 24-hour basis so unsociable hours working can be foreseen.

• Managing operations and rolling stock maintenance / systems / operation / practices.
• Managing Infrastructure systems that enable a train to stop safely every day on platforms and in sidings and depot areas. These would include lineside signalling, communications systems, Correct side door enable systems / Platform screen doors.
• Communicate and develop test plans and engage and influence stakeholders.
• Develop and manage schedules of work.
• Work collaboratively with other members of the team.
• Produce and present monthly progress reports.
• Leading a team on time-critical activities.
• Interpret and present complex signaling, communications, and rolling stock interface matters.

To be a successful candidate, you shall possess:

• Bachelors Degree in Engineering; Chartered Engineer or equivalent.
• Minimum 25 years of experience in the design, delivery, and testing of new rolling stock systems.
• Minimum 10 years experience in GoA4 rolling stock delivery.
• Good understanding of the fundamentals of safe systems of work for doing trackside tests with the new trains and confirming compatibility with the infrastructure introduced to the trackside to accommodate it.
• Delivery of projects through the complete life cycle, from concept to operational service, including knowledge of governing Standards and industry best practices.
• Knowledge of LTA / APAD assurance regimes, including testing and bringing assets into use and handover and introducing changes to rolling stock or rolling stock practices.
• Knowledge of EMC requirements for LTA/Singapore regarding Rolling Stock and Infrastructure equipment.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note:  If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs

Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIATransport #ASIAID

We are consultant engineers based in Singapore. We are seeking a proactive and results-driven Business Development Manager to lead marketing and business growth initiatives targeting the Indonesia market. Based in Singapore, this role will involve identifying new opportunities, building relationships with key stakeholders, and developing tailored marketing strategies to expand our presence in Indonesia.

Key Responsibilities:

1. Market Analysis and Strategy
- Conduct in-depth market research to identify potential opportunities, trends, and challenges in the Indonesia market.
- Develop and implement strategic business development plans aligned with company goals.
- Monitor competitor activities and market dynamics to maintain a competitive edge.

2. Business Development
- Identify and engage with potential partners, clients, and distributors in Indonesia.
- Negotiate contracts, partnerships, and business deals that align with the company’s objectives.
- Drive revenue growth by identifying and executing new business opportunities.

3. Marketing and Branding
- Collaborate with the marketing team to develop localized campaigns tailored for the Indonesia market.
- Leverage digital platforms, events, and other channels to promote brand awareness.
- Ensure marketing efforts comply with local cultural nuances and regulatory requirements.

4. Relationship Management
- Build and maintain strong relationships with clients, partners, and key stakeholders.
- Act as the primary point of contact for all Indonesia market-related inquiries.
- Provide regular updates and insights to internal teams on market feedback and performance.

5. Operational Coordination
- Work closely with cross-functional teams, including sales, marketing, and operations, to ensure seamless execution of plans.
- Ensure compliance with local regulations and standards.

6. Reporting and Insights
- Prepare regular reports on business development and marketing activities, including key metrics and performance outcomes.
- Provide insights and recommendations for continuous improvement.

Requirements:
- Education: Bachelor’s degree in Engineering.
- Experience: Minimum 5 years of experience in business development or marketing in term of engineering consultancy services, with a strong focus on the Indonesia market.
Skills:
- Proven ability to identify and capitalize on business opportunities.
- Strong negotiation and relationship-building skills.
- Excellent understanding of Indonesia’s business and cultural landscape.
- Proficiency in Bahasa Indonesia and English (written and spoken).
- Familiarity with digital marketing tools and strategies.

Traits:
- Self-motivated, results-oriented, and able to work independently.
- Strong analytical and problem-solving skills.

Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to work in a dynamic and collaborative environment.
- Professional development and career growth opportunities.

Application:
If you are passionate about driving business growth and have a deep understanding of the Indonesia market, we’d love to hear from you. Please send your resume and a cover letter to Mr Wijaya Wong at [email protected]

Responsibilities:

• Work as a team leader. Overall control the entire Design Department.
• Preparing Shop drawings, tender drawing, fabrication drawings, cutting list etc. 3D drawings. Monitor and control the progress and quality of drawings provided by the whole team.
• Attend meetings related to tender, design discussion, design optimization, critical design resolutions.
• Liaise with Client, Main Contractor, Architect and Consultants for design & technical issues.
• Oversee fabrication work and overall project coordination. Provide technical support and guidance to the project team on site.
• Stay updated with the latest industry trends and technologies in aluminium facade design
• Report to the Director.

Requirements:

• At least 6 year experience in Alum and Glazing Design design works.
• Responsible, with good organizational and communication skills. Able to work as a team leader.
• Strong understanding of building codes, standards and construction techniques
• Excellent attention to detail, problem-solving and communication skills
• Bachelor’s degree in architecture, Engineering or a related field and above.
• Singapore Citizen and Permant Residence are preferred. (Foreigners with relevant experience will also be considered)

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia

The incumbent will report to the Deputy Director who is responsible for overseeing the Human Resources and Admin functions of Singapore National Employers Federation. You will play a pivotal role in shaping and reviewing the HR policies and practices together with the HR/Admin/Procurement team.

Responsibilities

• Undertake daily HR functions such as staff recruitment, payroll administration and ensuring operations efficiency and effectiveness.
• Oversee talent acquisition and internship management including sourcing, selection and onboarding processes.
• Develop employee learning & development (L&D) strategie and training plans, establish and manage training budget, conduct needs assessment and operationalise programmes to upskill and build capabilities.
• Drive and execute initiatives to enhance employee engagement, development and retention.
• Assist in manpower planning, budgeting, reporting and audits.
• Manage annual employee performance management exercise.
• Review HR policies and processes and ensure compliance with the laws, regulations and corporate policies.
• Perform secretarial duties for HR Committee.
• Assist in admin and procurement duties when necessary.
• Lead and/or participate in ad-hoc organisation and department projects and initiatives.

Requirements

• Degree in Human Resource, Business Management or equivalent
• At least 5 years of relevant work experience
• Possess strong interpersonal, leadership and people management skills
• Meticulous and ability to multi-task and work independently
• Familiar with EA, TS, PDPA, CPF, IRAS and MOM regulations
• Comfortable working on numbers, performing analysis, preparing proposals and engaging stakeholders
• Hands-on experience in payroll administration and familiarity with InfoTech HRM system would be an advantage
• Proficiency in MS Office, particularly MS Excel
• IHRP-certified
• Singaporean only

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.