Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• This is a 2 years contract position.
• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

POSITION OVERVIEW

In this role, your primary responsibility is to work within the Global IT Operations. As part of the first line of support, you will be stationed in the Asia Pacific Distribution Centre (APDC) to support the various critical IT systems and equipment.

Your main responsibility focuses on the 2nd line support while seamlessly transitioning to 1st line of support as necessary, assisting users remotely through phone, email, or remote desktop tools, and offering on-site support.

The support issues will vary, requiring a flexible approach to prioritize and address the needs of internal customers effectively. Overall, your role is critical in maintaining smooth IT operations in APDC and an excellent user experience for the employees.

RESPONSIBILITIES

• First point of contact along with first level of investigation and resolution of software and hardware technical issues reported by clients via phone or supported ticketing system.
• Meticulously logging and tracking of incidents reported by clients in the ticketing system, ensuring timely resolution according to service level agreements (SLAs).
• Uphold a high standard of customer service, professionally addressing client queries.
• Maintaining clear and effective communication with clients to ensure timely resolution of technical issues and a positive client experience.
• Determine the level of response required. This involves prioritizing and escalating tickets as needed to meet SLAs and minimize downtime.
• Assisting clients via deskside or through remote desktop tools to troubleshoot and resolve technical issues and perform post-resolution follow-ups.
• Perform first-level of network problem analysis and troubleshooting, respond appropriately to the problems.
• Perform installation, configuration and set up of computer systems as per established procedures when required.
• Liaise with third-party vendors and service providers to resolve technical issues, coordinate service requests, and ensure timely resolution of IT-related problems.
• Documenting troubleshooting steps, solutions, and best practices to create a knowledge base for future reference, training purposes, and to enhance support processes.
• Monitor and support IT equipment (including network, servers, UPS, storage, temperature monitoring device) connectivity and status through the monitoring tools, notifications, and alerts, ensuring the connectivity is always up.
• Attend and be involved during Service Desk Team meetings.
• Additional duties or projects assigned by the management may be required at times.

QUALIFICATIONS

• Diploma in Information Technology or equivalent.
• Microsoft 365 Certified: Modern Desktop Administrator Associate certification will be an added advantage.
• Cisco Certified Network Associate (CCNA) will be an added advantage.
• Microsoft Certified: Azure Fundamentals will be an added advantage.

EXPERIENCES

• At least 5 years of relevant work experience in IT Service Desk environment.
• Experience in a distribution center environment will be advantageous.
• Ability to troubleshoot hardware and software issues including but not limited to: Microsoft Windows, Microsoft Office suite. Experience with IT support tools and ticketing systems.
• Good knowledge of the following software, hardware, and systems:
• Windows OS, Microsoft Office Suite, Citrix, Active Directory, TCP/IP, Network Printers, Label Printers, PCs, Desktop Imaging, Terminal Services, Remote Desktop, Incident management tools, Request Management tools, Android and IOS devices, RF scanners, barcode scanners.
• Possess good understanding of Networking Protocols and Fundamentals, as well as able to manage PC configurations and set up.

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

Job Description

• Troubleshoot and repair of hydraulic and electrical system for Aircraft Tow Tractors, GPU (Ground Power Unit), ACU (Air Conditioning Unit), ASU (Air Starter Unit), etc.
• Ensure preventive maintenance is carried out properly in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Perform modification on electrical wiring as necessary with approved documents or data as per OEM recommendation

Requirements

• Minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent with 1 - 2 years of working experience in Automotive industries
• Candidate with LTA Class 3/4/5 license will have added advantage

Responsibilities

1. Verify physical part number, serial number, and quantity against the picking slip.
2. Kit and pack aircraft spares and components prior to aircraft checks.
3. Updating of aircraft preload list for spares and component received.
4. Delivery of spares and components to planners
5. Perform any other duties assigned by supervisor

Requirements

• Minimum 'O' Level with 1 - 2 year experience in warehouse / logistic field
• Experience in aviation will be preferred
• Knowledge in SAP will be advantageous
• Basic Knowledge in Ms office will be required.

Job Description

• Assign crew for water and lavatory servicing for arriving/departing flight handle by SIAEC and closely monitor if the crew had carried the required servicing
• Assign GS crew for ground equipment support for aircraft when there is a request .
• Monitor text messages, radio communications and telephone calls for services and inform the operators accordingly;
• Update all ground equipment status and report all defective equipment to supervisor
• Assist duty Supervisor to update on delays and any operational issue

Job Requirements

• Diploma/NITEC in Aviation/ Airport Operations or Equivalent
• Comfortable with shift work arrangement
• Possess good communication skills
• Good team Player.

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Minimum 'O' Level with 1 - 3 years experience in warehouse / logistic field
• Able to work 12 hours rotating shift
• Basic knowledge in MS Excel is required
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

Job Duties:

• Carry out driving duties, including loading and unloading of aircraft parts
• Transport of aircraft parts or staff from one point to another
• Assist in ad-hoc logistic duties, e.g. packing or unpacking of aircraft parts, manning of warehouse, housekeeping, etc.

Job Requirements:

• Valid LTA Class 3/4/5 Driving license with no demerit points
• Candidate with Apron Driving Permit (ADP) will have added advantage
• Computer literate
• Must be comfortable with 12 hourly rotating shift work arrangement to provide 24/7 coverage

Responsibilities:

• To conduct cleaning work inside the Aircraft Cabin
• Passenger seats, attendant seats cleaning
• Lavatories cleaning
• Gally cleaning
• Ceiling panels, Sidewall panels, dado panels cleaning
• Cabin doors cleaning
• Carpet cleaning

Requirements:

• Able to work in a warm and humid environment
• Able to understand instructions in English
• Able to work Rotating shift, including weekends and public holidays

Job Description

• Perform water and lavatory servicing to all types of aircraft.
• Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.
• Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.
• Performs Equipment preventative and routine inspection.
• Carry out other duties associated with aircraft water/lavatory systems and full ground support equipment.

Requirements

• Minimum Nitec/ Diploma in Engineering or equivalent
• 1-3 years of relevant working experience in aviation or related industries
• Possession of LTA Class 3 driving license is required
• Able to perform 12 hours rotating shift work arrangement

Job Descriptions:

• Assist in checking of aircraft components and consumables availability
• Ordering and monitoring of ad-hoc aircraft components and consumables required.
• Updating Daily Spares Shortage list and track task completion
• Communicate with Engineers on spares availability
• Performing credit back of unused spares
• Perform installation/dismantling of aircraft components on SAP
• Managing 3rd party spares inventory
• Communicate with Customer Support team when required.
• Carry out any other tasks as assigned by Supervisor or Executive.

Job Requirements:

1. Minimum Higher Nitec in Logistic / Supply Chain Related field.
2. Good communication in written and spoken in English.
3. Able to work in dynamic and fast-moving environment.
4. Highly organized and computer literate.
5. SAP experienced preferred.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

As a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger experiences. The ideal candidate is proactive, organized, and possesses excellent communication skills.

Primary Responsibilities include,

• Assist in the preparation and distribution of product information and support materials.
• Coordinate with various departments to ensure timely resolution of product-related issues.
• Handle customer inquiries and provide support via phone, email, and in-person interactions.
• Maintain accurate records of support activities, issues, and resolutions.
• Monitor product performance and provide feedback to the Product Support Manager.
• Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
• Support the implementation of new products and services.
• Assist in the preparation of reports and presentations for management.
• Perform other duties as assigned by the Product Support Manager.

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date. 

Eastern & oriental express: a living legend 

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.  

Everything about our train is extraordinary – and we want you to be, too. 

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

The Belmond & LVMH Family 

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. 

Requirements

• Previous experience in luxury hospitality experience
• Minimum 3 years of experience in customer service principles and practices.
• Familiarity with product support and troubleshooting processes.
• Excellent communication and interpersonal skills
• Professional and polished appearance
• Flexibility to work a variety of shifts, including weekends and holidays

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. 

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.  

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide. 

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

• Competitive salaries and insurance plans. 
• Complimentary and preferred rate experiences at our iconic destinations. 
• Wellness programs 

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys. 

• Location: Central, conveniently located near MRT Station
• Working Hours: 5 Days, Monday to Friday, 9:30 am to 6:30 pm
• Competitive Salary: Up to $2700, commensurate with experience
• Permanent Role with Variable Bonus
• Comfortable with coordinating and participating in office ceremonies and rituals, ensuring adherence to established procedures.

Key Responsibilities:

• Execute general administrative and clerical tasks efficiently, tailored for the interior design industry
• Manage phone calls, filing, and provide comprehensive administrative support, enhancing our design processes
• Oversee day-to-day office operations with precision and timeliness, ensuring seamless project execution
• Process invoices, payments, and maintain financial records, particularly in accounts payable, vital for project budgeting
• Ensure accurate and timely entry of all accounting transactions utilizing accounting software, supporting project financial management
• Participate in projects and coordinate company activities as needed, contributing to the realization of creative visions
• Monitor staff leave records including annual, sick, and hospitalization leave, ensuring project continuity
• Fulfill any ad-hoc duties assigned by the office manager, supporting the dynamic needs of our design studio

• Minimum O Level / SPM qualification
• Preferably 2-3 years of relevant experience in accounting administration support
• Proficiency in MS Office suite
• Strong interpersonal skills with a keen eye for detail and organization, essential for client interactions and project coordination
• Ability to work independently and meet deadlines effectively, fostering a collaborative and creative work environment

If you possess the requisite skills and are ready to embark on an enriching career journey within the dynamic world of design, we invite you to apply with us today. Be part of the vibrant team where your contributions shape spaces and inspire lives.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

This is a 1 year contract position, renewable or convertible to permanent.

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

We are seeking a talented and creative Designer to join our team. The ideal candidate will have a strong skillset in Adobe Illustrator, Adobe Photoshop, 3D visualization, Graphic design. The Designer will be responsible for creating visually appealing designs for various projects and collaborating with the team to bring creative concepts to life.

Key Responsibilities:

• Create high-quality designs using Illustrator, Photoshop, and other design software
• Develop 3D visualizations for projects
• Produce graphic designs for marketing materials, presentations, and digital platforms
• Collaborate with team members to brainstorm and execute creative concepts
• Ensure all designs align with brand guidelines and project requirements

Requirements:

• 1-3 years of working experience in a similar role
• Proficiency in Illustrator, Photoshop, 3D visualization, Graphic design, and Illustration
• Diploma in Design or related field
• Strong portfolio showcasing design work
• Excellent communication and teamwork skills
• Internship positions available