Fashion Advisor

Location: Macpherson ( Office)

Working Location islandwide

Working Days: 5 days, Monday- Sunday( rest rotated)

Working hours : 44 hours (Depending on Schedule)

Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Greet and attend to customers
• Customer Service
• Housekeeping
• Cashiering
• Stock Inventory / Stock take
• Any other retail duties as assigned by superior

Requirements:

• Minimum N/O/A levels
• Retail experiences preferred
• Knowledge in makeup/skincare/cosmetic will be highly advantageous
• Able to commit retails hours - shift as rostered by supervisor - At least 4 days/week inclusive of 1 weekends
• Team player
• Commit till April 2025

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Position title : Fashion Advisor
• Location: Joo Seng Rd, Uniplas Building ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Establish, and supervise strategies for different departments regarding nutrition initiatives.
• Develop a plan, explain the qualities and advantages of the product, and create marketing narratives for all media platforms
• Implement marketing strategies, product life cycles, and commercial innovations for new product launches.
• Examine trends, competitor market research, and industry practices for development of products.
• Gather important insights from analytics data to inform the creation of future campaigns and go-to-market plans, along with official suggestions and ideas.
• Provide concepts on marketing campaigns, budgets, and strategies.
• Establish and track sales targets in relation to actual sales and stock levels
• Provide instructions to ensure that new product content is announced and marketed consistently across all media platforms.
• Organize product programs and events with skilled speakers and sales abilities.
• Arrange training sessions for products.
• Ad hoc duties assigned.

Requirements:

• Degree in Food Science, Nutrition, Marketing, Business or related field
• With 2 - 3 years of marketing experience, preferbaly in nutritional, wellness or health related industry
• Candidates with prior Nutritionist, Dietition or Health Coach background are all welcomed to apply for this position.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position: Career Consultant
• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Responsibilities:

• Lead the monitoring, analysis, and continuous improvement of the product runtime environment across all stages.
• Collaborate with cross-functional teams (developers, product managers, user support) to identify and rectify performance issues proactively.
• Oversee the implementation and management of incident and change management workflows, ensuring they align with best practices and business requirements.
• Provide strategic direction in developing and refining operations, processes, and preventive measures for system reliability.
• Manage the operations team, ensuring high availability and top-tier support service delivery on a 24/7 basis.
• Drive improvements in automation and monitoring to minimize downtime and enhance system performance.
• Prepare and deliver presentations and reports to higher management, detailing operational activities, improvement efforts, and results.
• Mentor junior engineers and guide them in adopting best practices for monitoring, incident management, and process improvement.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 4-5 years of experience in an Operations Engineer role, with significant exposure to cloud infrastructure, monitoring, and incident management.
• Extensive experience with full-stack monitoring, cloud-based monitoring tools, and ITSM tools for incident and change management.
• Proficiency in scripting tools (e.g., Terraform, Ansible) and process automation to minimize errors and downtime.
• Strong leadership and mentoring skills, with the ability to influence and motivate the team.
• Excellent problem-solving and communication skills, capable of translating complex technical issues for non-technical audiences.
• Certification in cloud platforms (AWS, Azure, Google Cloud) is highly preferred.

• Maintain and support in-house hardware, software licenses, servers, and network.
• Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot problems related to company servers and in-house systems promptly.
• Monitor, investigate, rectify, and update computer virus issues.
• Monitor vehicle tracker system
• Monitor Inventory Tracker System
• Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Ensure IT systems and facility operations comply with organizational policies and safety standards.

[Job ID: 674299]

Responsibilities:

• Greet and engage walk in customers and make them feel welcome.
• Drive business growth and maximize sales through customer service, product knowledge, merchandise presentation and promotion.
• Implement all operational policies and procedures in order to satisfy the needs of the customer while helping the brand achieve its goals.
• Understand, identify customer's timeline to purchase, thus creating a robust Customer Profile.
• Educate and excite customers by answering their questions and providing a tailored experience based upon their interests and agenda.
• Demonstrate expert knowledge of all the brand products and services, as well as local incentives for EV owners.
• Help the brand maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential.
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management.

Requirements:

• Experienced in customer service.
• Must have and maintain a valid driver’s license and a safe driving record.
• Available to work evenings and weekends.
• Passionate dedication and ethical approach to sales management and operations.
• Ability to understand and convey business issues and technical concepts.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Scope:

• Greet and attend to customers
• Customer Service
• Housekeeping
• Cashiering
• Stock Inventory / Stock take
• Any other retail duties as assigned by superior

Requirements:

• Minimum N/O/A levels
• Retail experiences preferred
• Knowledge in makeup/skincare/cosmetic will be highly advantageous
• Able to commit retails hours - shift as rostered by supervisor - At least 4 days/week inclusive of 1 weekends
• Team player
• Commit till April 2025

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have obtained a diploma or degree in any field
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Career Consultant

Working Mode: Hybrid
HQ Location: West gate
Working Hours: 9am- 6pm
Salary : $4,500 - $5,000 + incentives (Depends on experience)

Key Responsibilities
a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Coordinator

$2500 – $3000
Mondays to Fridays: 8:30am to 6pm

Office: Clementi

Transport: We have company bus departing from Clementi MRT station at around 8.10a.m to bring staff to our office, and also a return company bus trip back to Clementi in the evening.

Responsibilities

• To assist manager in preparing and providing sales quotation respond to enquiries
• To liaise work sheet and assist manager in distribution of work
• To administrate on inspector certification and all other relevant documentations
• To administrate on inspector mob / demob requirement for project specific related matters
• To administrate source of suppliers on inspection department consumables and tools
• To coordinate all administrative process in relation to work
• Any other ad hoc duties as and when assigned by manager.

Requirements:

• Min 1 year of relevant working experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Support day-to-day retail operations as a Brand Ambassador
• Achieve Individual sales and Store sales target
• Execute sales strategies and action plans implemented by the Managers
• Perform cashiering duties and various payment transactions in store
• Manage in-store visual merchandising display and floor set changes
• Ensure all monies and sales transactions are accordance to the operation procedures
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times
• Work with the Manager to best handle customer complaints
• Comply with Brand standards, company SOP and the Code of Business Conduct
• Perform store opening and closing procedures and to ensure the process follows company SOPs
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times
• Any Ad Hoc duties as assigned by the management

Brands available in-store ( La Mer, Tom Ford, SK-II, Dior, Yves Saint Laurent and many more)

Requirements:

• 6-hours daily with 4-day work week; 24 hours per week (weekdays & weekend, retail shift).
• Basic salary $1600 with commission.
• Only Singaporean & SPR.
• Leave entitlement 7 days per year.
• 1-2 years beauty experience.

Job Scope:

• Greet and attend to customers
• Customer Service
• Housekeeping
• Cashiering
• Stock Inventory / Stock take
• Any other retail duties as assigned by superior

Requirements:

• Minimum N/O/A levels
• Retail experiences preferred
• Knowledge in makeup/skincare/cosmetic will be highly advantageous
• Able to commit retails hours - shift as rostered by supervisor - At least 4 days/week inclusive of 1 weekends
• Team player
• Commit till March 2025

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Position title : Fashion Advisor
• Location: Joo Seng Rd, Uniplas Building ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Monitor and observe system alerts or abnormal system behaviors.
• Follow incident isolation procedures to identify and verify faults.
• Apply problem resolution scripts to fix issues or escalate them as necessary.
• Consolidate records for reporting, monitoring, analytics, or audit purposes.
• Perform post-change system health checks to ensure no undesirable behaviors are introduced.
• Manage the entire lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, suggesting areas for improvement.

Experience and Skills Needed:

• Possess a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Willingness to work in teams on 12-hour rotational shifts, including weekends and public holidays.
• Ability to follow documented work instructions and procedures effectively.

Responsibilities:

• Monitor and analyze the current state of the product runtime environment (both production and non-production) to ensure optimal system performance.
• Collaborate with application teams, solution architects, and security consultants to implement improvement plans based on data-driven strategies.
• Manage application and security incidents, and determine the cause of issues, working with internal teams and vendors to resolve them in a timely manner.
• Provide escalation and reporting to higher management or the incident committee when necessary.
• Develop operational and process guides to ensure compliance with audit requirements.
• Handle day-to-day operation activities, analyze statistics, and generate status and progress reports for stakeholders and higher management.
• Assist in managing an operations team, ensuring 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or in a similar role in an IT setting.
• Experience with change management and incident management workflows, using ITSM tools such as Remedy, Zendesk, or ServiceDesk.
• Experience with cloud-native monitoring tools (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack.
• Experience in implementing process automation with tools such as Terraform or Ansible.
• Familiarity with agile methodologies, DevOps pipelines, and test-driven development.
• Ability to work collaboratively with a high-performance team and positively influence team dynamics.
• Strong communication skills with the ability to convey technical issues to non-technical teams.

• Location: Joo Seng Rd ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday (rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

• The Retail Fashion Advisor is the customer service specialist of the store.
• You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and
• Achieving sales, delivering service and operations excellence.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

We are looking for an enthusiastic and detail-oriented Support Executive to join our growing team. This junior role is ideal for candidates eager to begin their professional journey in research and consulting support. No prior experience is required, and (minimally) a diploma in any discipline is sufficient to apply.

Key Responsibilities

• Provide timely support to research and consulting teams to facilitate smooth operations.
• Perform data entry and basic processing tasks accurately.
• Create and format Excel charts for clear data presentation.
• Assist in the quality assurance process to ensure accuracy and reliability of outputs.

Requirements

• Diploma in any field (minimum qualification).
• No prior experience required as on-the-job training provided.
• Proficient in Microsoft Excel, especially in charting and data formatting.
• Strong attention to detail and accuracy.
• Ability to work independently and manage multiple tasks efficiently.

What We Offer

• Competitive remuneration based on qualifications and performance.
• Comprehensive training and professional development opportunities.
• A supportive and collaborative work environment that values innovation and growth.
• Informal work environment

Join us at Nexus Link and become an integral part of a team that thrives on making meaningful contributions to research and consulting excellence.

If you meet the above qualifications and are passionate about market research and data analysis, we encourage you to apply for this exciting opportunity. Please send in your resume stating your full personal particulars, work experience, expected salaries and relevant qualifications. (only shortlisted candidates will be notified).

Successful candidates can expect a competitive remuneration package and we are committed to invest in your training and career development.

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Responding in a timely manner to service issues and requests in token based or maintenance support based
3. Providing technical support across the company (onsite or remote)
4. Troubleshooting Level-1 cases and escalate if needed
5. Liaising with vendors for maintenance service
6. Onsite deploy network / system projects
7. Other ad hoc duties assigned

Job requirements

1. Higher Diploma or higher in IT/Network/Communication related subject
2. Good working attitude
3. Related experience in IT/Network/Communication industry
4. As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Harnessing the Power of Data, Together.

The world's leading enterprises are using Solace's event streaming and management platform to transform their organizations by harnessing the power of events.

The more quickly an enterprise can get information about events to where it needs to be, the more effectively a business can react to opportunities and improve the customer experience. That's where an event broker (modern messaging-oriented-middleware) comes in.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.

The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn't that be great!?

The Ideal Candidate:

Solace is seeking an enthusiastic, personable candidate to join our Singapore based team. Our team is responsible for troubleshooting and solving a broad range of technical problems for Solace’s global customer base. We pride ourselves on providing world class service to ensure our customers succeed with Solace. As a member of the Solace Support team, you will take ownership of issues, using your product expertise to assist customers in isolating faults and identifying the root cause of issues. You will be the interface between our customers and our development team, helping to ensure product defects are resolved in a timely fashion.

This is a highly technical position. You must be excited by technology, an independent learner and eager to stay up to date in a rapidly evolving environment. The candidate must be highly focused on providing exceptional service to our customers and partners. You will be working alongside some of the best coder/infrastructure engineer/hackers turned support specialists in the industry. Ex-developers looking for more customer facing exposure are highly welcomed.

Required Skills:

• At least 10 years’ experience in a technical role (software development, technical support, QA etc.)
• 8+ years working with Solace technology
• Programming experience in at least one of: Java, C, or .NET
• Excellent English communication skills, both written and verbal
• Strong personal commitment to quality and customer service
• Ability to take initiative in a dynamic working environment.
• Willing to provide 24x7 off-hours telephone support approximately one week per month
• Legally able to work in Singapore

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm