We are looking for an L1/L2 App Support Engineer to join our dynamic team, ensuring the smooth operation and maintenance of significant government applications.

• Competitive remuneration package (up to $6,000 + Bonus).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Access Management: Grant and reactivate user access rights through a ticketing system.
• System Testing and Maintenance: Perform system testing after infrastructure changes and handle routine maintenance tasks as needed.
• Incident and Service Management: Assist with production deployment, addressing bug fixes and system enhancements. Promptly address production emergencies and resolve issues per SLAs, ensuring and ticket closure.
• Vendor and Stakeholder Coordination: Coordinate with external vendors for advanced support and change requests while assisting internal stakeholders with system-related queries.
• Reporting and Documentation: Prepare access and system reports, monitor scheduled jobs, address issues, and maintain accurate project documentation.
• Work closely with the Project Manager to track project timelines and resources.
• Transcode and manage files (e.g., media, photo, audio documents) for applications and servers.

Job Requirements:

• Bachelor Degree in Information Technology, Computer Science, or an equivalent qualification.
• At least 5 years of professional IT experience focusing on operational support and system maintenance.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills to resolvetechnical issues.
• Familiarity with tools for incident and service request management.
• Prior experience in supporting government projects and applications (Expertise in web application maintenance and support, including both system administration and operational aspects).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description:

The Techno-Functional Support Specialist will be a member of the IT BAU team, specifically focused on Oracle Fusion Cloud applications. Their primary responsibility is to ensure the availability of these systems and provide support for applications such as cloud Procurement, General ledger, Accounts payable, iExpense, Accounts receivable, and Fixed assets. As the expert analyst within the IT team, the Support Specialist will collaborate with various teams including tech infrastructure, application services, solutioning, project teams, and business users of the bank. They will actively follow up on reported issues from users and perform impact analysis for projects and enhancements that may affect the Oracle Fusion Cloud application.

Roles/Responsibilities

This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side. Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules. Support and manage all existing Custom solutions/processes built on PaaS. Have well versed in WSDL, REST & soap APIs across all Fusion modules. The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL. Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL The scope includes both technology and business transformation across the domains of Financial Management The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners/functional support managers Review Oracle fusion quarterly technical updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation, Should work with Oracle support team for application bugs/enhancements Adhere and support existing ITIL service management processes, such as change management, incident management and problem management. Embrace and adhere to support service level agreements agreed with the end user community Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Prerequisites:

4+ years of IT experience application support of Oracle Fusion Cloud Application Expertise on OIC integrations and VBCS deployed across Finance and Core HR modules, BI/OTBI Reports, Dashboards Webservices & thorough understanding of REST/SOAP/WSDL Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment. Good knowledge in Unix/Linux, Oracle PL/SQL, DevOps and able to understand and communicate in the technical discussion with vendors Good communication skills to lead and coordinate discussions with all stakeholders. Incident, problem, and service outage management experience.

• Working Day: Monday – Friday (8.30am – 5.30pm)
• Working Location: Woodlands
• Salary: $2300 - $3,000 + Mobile Claim + Transport Allowance (Cab-charge Card)

Requirements:

• Possessed Diploma in Engineering or any equivalent qualification
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Willingness to travel oversea as required
• Training Provided

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Prepare sales documentation
• Any other ad hoc duties assigned

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Project Description:

For one of the largest banks we are looking for Senior Team member to help the bank to implement new technologies and speed up the delivery on various projects.

Responsibilities:

• Provide the intended technical line of Murex MX / Kondor Plus support.
• Manage configuration changes and deployments across non-production and production environments.
• Address and resolve client issues related to architecture, operating systems, network, JVM, and other infrastructure components.
• Work closely with internal teams and external vendors (Murex/Finastra) to implement changes and resolve issues.
• Replicate and document client-reported issues, offer configuration recommendations to customers, and provide the Engineering team with detailed information, including test cases, to facilitate permanent solutions.
• Optimize performance, including profiling Java applications and databases, as needed.
• Support and mentor team members by providing guidance and knowledge sharing.

Mandatory Skills Description:

• 7+ years of hands-on experience in application support specializing in Murex MX / Kondor Plus Platform
• Expertise in Murex and Kondor Plus platform configuration, management, and upgrades.
• Murex MX / Kondor Plus Production Support and Monitoring: Experience with Murex / Kondor Plus production support and monitoring.
• Oracle Database: Proficiency in SQL (query, execution plan analysis), Oracle database management and troubleshooting.
• ServiceNow: Familiarity with incident, change, and request management.
• Scheduler, API: Familiarity with Control M and API
• Linux/UNIX: Strong knowledge of Linux / UNIX environments.
• Strong abilities to analyze source code to identify the root causes of client-reported problems and report findings
• Ensure Adherence to SLAs and customer satisfaction
• Understanding of capital market products and front to back workflow

• Nice-to-Have Skills Description:• Good understanding of ITIL processes and its procedures

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Install, upgrade, support and troubleshoot Windows 10 and Win 11 Office 365 and any other authorised desktop applications

· Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

Perform remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

· Return defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels

· Safely package equipment for branches and arrange for the transport of the equipment

· Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Provide player services, including attending to general enquiries and guest feedback, promoting membership programs and benefits, floor promotions, campaigns and members’ events.
• Serve as a one stop in-house host to identify and engage valuable customers and provide hospitality services as part of player development function.
• Conduct surveys and analysis to collect guest feedback and compile observations to improve guest experience, contribute to the planning of members’ promotions and events, to encourage repeat visitations to RWS Integrated Resort.
• Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.

Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Diploma in Business or Marketing with proficiency in Microsoft Office applications
• Possess strong communication and customer service skills with relevant experience from the hospitality or service industry
• Must be able to work rotating shifts, including weekends and public holidays

Salary: up to 3300

Working hour: 5 days office hour

Location: Mountbatten

Responsibilities

• Work closely with the IT Manager and internal stakeholders on assigned IT support functions to achieve operational efficiency.
• Support the Clinical Operations team by engaging multidisciplinary stakeholders (doctors, clinic staff, etc.) and providing support for diverse requirements.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop/laptop computers and associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices) and software such as Microsoft Office and SharePoint.
• Manage data protection and cyber security functions, ensuring proper security system setup and maintenance.
• Maintain IT assets, systems documentation, and software licenses.
• Assist in executing action plans for the company’s operational goals and support the smooth running of daily operations at the company’s specialist clinics.
• Perform other duties as assigned by management.

Requirement

• Min. Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Join a major life insurer as a sales support for their Financial Advisory division and work with the sales leaders in ensuring all documentations including balance scorecards and fact find applications comply.

Key Responsibilities

• Perform checks on representatives’ fact-find forms.
• The checks are supplementary to what the sales leaders have reviewed.
• Pick out administrative errors including incorrect calculations, documentation inconsistencies and other administrative errors.
• Provide list of errors to sales leaders for their next action.
• Data entry of information into Excel for tracking and reporting purpose.

Experience

• Experience as a Financial Advisor or in sales admin support for Life Insurance
• Experience in reviewing fact find for Balanced Scorecard Framework is preferred but not mandatory

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Role Summary:

The Technical Project Manager will oversee and manage technical projects related to the enhancement, replacement, and installation of innovative entertainment systems across the Resort. This role requires a strong understanding of entertainment technologies, excellent project management skills, and the ability to collaborate with internal teams, vendors, and contractors to deliver projects on time, within budget and to the highest standards of quality.

Job Responsibilities:

• Coordinate and chair design and project development meetings to define the performance and technical scope of proposed systems, ensuring follow-up actions are completed and documented.
• Plan, organize and maintain detailed project documentation, including specifications, site drawings, timelines, resource allocation, bills of quantities, and deliverables.
• Oversee vendor procurement by engaging internal teams, reviewing technical clarifications, evaluating vendor proposals, and ensuring required permits and reports are prepared.
• Supervise and track vendor execution progress, organize site access, and support installation activities while providing regular updates to stakeholders.
• Collaborate with teams to develop and execute site acceptance tests, final site inspections, and required project documentation, such as SATs and operational manuals.
• Facilitate training sessions and manage the project handover process to relevant teams, ensuring post-installation reviews are conducted.
• Monitor compliance with safety and operational guidelines, industry standards, and local regulations throughout the project lifecycle.
• Track project progress, manage payment stage approvals, and address any additional tasks or responsibilities as required.

Job Requirements:

• Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 8 – 10 years of related industry experience required.
• Without Diploma or WSQ Equivalent: at least 10 years of related industry experience required.
• Proficiency in project management tools and methodologies with a proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Knowledge of AutoCAD, Revit, or similar design software.
• Familiarity with Q-Sys, and similar audio networking platforms.
• Flexible approach to working hours with an ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience in entertainment equipment and systems including: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, SFX and Automation.
• Strong knowledge of industry standards and safety protocols.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Position: Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

Skills/Requirement

• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

• Must have 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL

Desktop Support Engineer (AE) - Training provided

• Willing to work at Changi/Loyang area
• Training will be provided
• Able to start work immediate

The Opportunity

• Installation/configuration of OS and applications including in house applications
• Installation /configuration of accessories, peripherals and mobile devices
• Troubleshoot and resolve desktop incidents
• Handle printer problems at users’ desktops
• Perform workstation OS patching and Anti-virus patching for workstations which could not be patched via server push-downs
• Assist in providing technical information and knowledge
• Procurement of IT desktop/laptop equipment and update of Assets
• Manage Delivery/shifting /Install PC and Printers to locations

Job Requirement:

• NITEC/ Higher NITEC in Information Technology or equivalent.
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory and SCCM
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Solid troubleshooting skills on Windows operating systems
• Willing to work at Changi/Loyang area

What you will do

• Customer support responsibilities, ensuring timely and effective resolution of customer inquiries and issues
• Project management involvement, including planning, execution, and delivery
• Support marketing promotion activities to enhance product visibility and market presence
• Engage in clear and effective communication with customers to address their needs and concerns
• Aid in debugging and testing to ensure product quality and reliability

Required Skills

• Excellent proficiency in English and Mandarin, both written and verbal, to liaise with our affiliates from different regions.
• Preferred experience in display or scalar-related technologies
• Strong communication skills, with the ability to effectively convey technical concepts
• Desirable capability in system integration to facilitate seamless collaboration across different components and subsystems

Location: One North, Singapore

Job Description

Responsibilities:

• Handle day-to-day operational tasks related to the Employee Life Cycle to ensure operational excellence.
• Manage work pass administration, including applications, renewals, and cancellations, ensuring smooth and timely processing.
• Address employee inquiries via ServiceNow, meeting KPIs, SLAs, and regulatory compliance requirements.
• Ensure compliance with statutory and regulatory reporting, including submissions to MOM and other government bodies.
• Support People-related transactions, Corporate Governance activities, and ad-hoc tasks/projects assigned by the Manager.

Requirements:

• Diploma with at least 2 years’ experience in HR Operations or HR Shared Services.
• Experience in multinational environments and Shared Service models is advantageous.
• Familiarity with HR processes in areas such as Operations or Payroll.
• Strong communication skills in English (written and verbal).
• Proficiency in HR systems like Oracle PeopleSoft, ServiceNow, or similar databases.
• Skilled in MS Word, Excel, and PowerPoint, with the ability to work independently or collaboratively.

In house recruitment, intesrested pls apply and submit full resume with related work experience. TQ

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Calling all talented L2 - L3 Application Support Analysts!

Are you able to confidently prioritize and handle issues? Do you want to take charge of your work and claim ownership?

Our client is a UK Trading Firm that has been bounding up the ladder of Financial world. They have been acquiring multiple companies within commodities sector and have reported steady growth for 8 years consecutively- with their net revenue reported as USD $543 million in 2022.

With 36 countries globally and more than 1000+ employees, they have decided to expand their Singapore Application Support Team.

Quick Overview

As an Individual contributor, you will be taking charge of issues (L2-L3) for Hong Kong, Singapore, Australia, and New Zealand. You will be part of the 'Risk' team, liaising with traders, and working on risk files via down-stream applications, enrichment, and backlog from all the inputs.

This role will allow you to demonstrate your resiliency, your knowledge, and independency as you will be solely responsible for taking ownership of the issues. This is a role with high visibility and recognition.

Your necessary skills

• Minimum 8 years of experience
• Linux AND windows OS experience
• SQL
• PowerShell scripting OR Python. You should be willing to pick up PowerShell, and will be given time to learn
• Have prior experience working as individual contributor
• Take accountability for your work - be open and honest about what you know and don't know
• Open to all industries, but financial services is preferred

Location: Loyang

Working Hours: Mon-Fri (830am - 530pm)

Salary: Up to $3,800 + AWS + VB

Job Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack. Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipment (equipment parts) including system projects.
• Ensure optimum stock level for made to stock items.
• Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop.
• Ensure that orders are entered based on MTS/MTO criteria.

Job Requirements:

• GCE ‘A’ Level or Diploma in Business Management or equivalent.
• SAP knowledge is a must.
• Excellent communication skills
• Understanding of international payment terms and incoterms
• Comfortable to work in Loyang.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Customer Service Support (Up $3300 / Hybrid)

The Role:

• Prepare quotations, purchase orders (PO), sales orders (SO), and invoices.
• Manage shipping transactions, including arranging shipments and preparing all necessary documentation.
• Ensure compliance with shipping terms and requirements.

Benefits:

• Salary up to $3300
• Hybrid arrangement after confirmation
• Monday - Friday, Office hours

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Details:

Permanent Position

Alexandra

Mon-Fri Office Hours

Up to $2,900

Responsibilities:

• Provide support for Corporate Fleet on day-to-day functions eg. registration/de-registration of corporate vehicles, follow up on renewal of fleet cards and credit card expiry date, blacklisting requests and tracking of refunds etc.
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Provide accurate and complete information by using the Power BI system, Corporate APP portal
• Build sustainable relationships and trust with corporate customer accounts.
• Manage and address any corporate customer complaints or an issue with product or service by providing appropriate solutions and alternatives.
• Work closely with internal stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports for reconciliation purposes for corporates customers
• Generate reports for senior management eg. monthly reports to MAS
• Follow up on bad debt collection from corporate customers
• Perform any other duties assigned from time to time.

Requirements:

• Proven customer support experience and stakeholder management
• Excellent verbal and written communication for internal and external interactions.
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Strong organisational abilities to manage schedules, files, and tasks efficiently.
• Effective time management and prioritisation skills.
• Attention to detail in handling documents and data entry.
• Active listening skills to understand and address inquiries effectively.
• Ability to convey information clearly and concisely.
• Professional phone etiquette and interpersonal skills
• Flexibility to adapt to changing priorities and handle unexpected situations.
• Critical thinking skills to offer innovative solutions.
• Ability to work under pressure and meet deadlines.
• Competence in using various software applications and online tools.
• Proficiency in email and internet communication.
• Proficient with computer skills eg. word, excel

Interested applicants, please click apply now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Assist in managing the end-to-end new hire induction experience.
• Schedule and coordinate meetings, and prepare minutes that capture all the important details.
• Track and monitor key tasks and top talent.
• Support performance management implementation.
• Consolidate monthly reports and track data.
• Upkeep organizational charts and appointments.
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirements:

• A minimum of a Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and PowerPoint, to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Contract period:

• 1 Feb 2025 to 31 Dec 2025 + optional 1 Year

Deployment: (5.5 days)

• Mon to Fri: 10.45 am to 8 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

or

• Mon to Fri: 6 am to 3.15 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

Scope of Works:

1. Able to carry out manual work includes carry tables, chairs etc.
2. General cleaning duties for classrooms, special rooms, school field etc.
3. Traffic warden, security duties, able to carry out minor repairs, DIY and assist the School to supervise term contractors when necessary.
4. Able to perform shift duty.
5. Any other duties as assigned by the School.