ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Your role & work environment

Within ING WB APAC Sectors there is an opening for a Sector Support member.

In order to facilitate the services to our clients and to ensure a safe and compliant bank, which is able to operate efficiently, Sector Support will work with relationship managers and product specialists in taking care of regulatory and operational tasks. You will work together with other departments and colleagues located in different geographies. You will report to the Sector Support Lead.

Your key responsibilities

Drive the KYC process by liaising with the KYC Client outreach team and Customer Due Diligence (CDD) analysts and experts and tracking CDD deadlines. Implementing and updating policy & regulatory driven processes and subsequent remediation plans Being jointly responsible with other T&R Experts for workload division, problem solving and alignment on changing requirements Setting up and initiation of Account Opening with ING including being the point of contact for clients, collection of documents and coordination with Operations. Incident management- acts as single point of contact/entry for clients on the onboarding process. End to end responsiblility for resolution, coordination, communication and escalation to Sector teams and other internal stakeholders. Ensure proper and pro-active communication and coordination of clients’ requests with Sector teams, Operations and Settlement and other relevant departments. Client data management - ensure accuracy and completeness of client data (GRID/Vantage, Client files etc.) including upload of any changes in the client circumstances. Other activities or projects to support commercial activities.

What are the skill and qualification requirements of the role?

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are comfortable with policies and regulations and able to manage complex processes with multiple stakeholders and deadlines.

As a Transaction & Regulatory/KYC Expert you will also need:

• Excellent written and verbal communications skills in English
• Accurate and results-oriented professional with profound communication skills
• Solid computer skills, mainly Microsoft office and ING applications
• Strong organisational skills with excellent attention to detail
• Ability to deliver to a high standard under pressure and short deadlines
• Ability to multitask and manage a high number of priorities
• Fluency in English and another local language, both verbal and written
• Preferably familiarity with financial products, compliance, KYC, wholesale banking or financial institutions

Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To implement and supervise correct EHS practices within the department.rnal departments on incoming waste discrepancy and revise related SOPs accordingly.ent.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation. To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience
• No colour blindness

Remuneration:

• Company Transport / Transport Allowance $120 if candidate possess own transport
• Working Hours: Monday to Friday: 8am to 5pm
• Sign-on bonus
• AWS & Variable bonus

Perks of working at MCI Career Services

• Accessibility: 5 to 10 mins walk from Jurong East MRT
• Engagement & Celebrations: Birthday Celebration, Team Bonding, Dinner & Dance (D&D), Corporate Social Responsibility (CSR), Festive Celebrations etc.
• Leaves: Annual, Medical, Birthday, Festive Leaves etc
• Work Flexibility: Flexi Work schedule, 5 Days Work Week
• Recognition & Awards: Promotions, Top Sales, Appreciation Award , Monthly Commission etc
• Wellness: Comfortable massage chairs and therapeutic mini S.E.A aquarium for you to unwind and relax

Job Description & Requirements

1. Administrative & Operational support:

• Draft & prepare Letter of Appointment for Temp & Contract/ BPO staff
• Liaise with candidates to finalise LOA signingCollect relevant documents from candidates and upload documents to SharePoint payroll folders
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

2. Job Portal Management:

• Post job advertisements on MCI Job Portal
• Respond to candidate’s queries promptly
• Monitor effectiveness of job portal in attracting candidates and escalate significant trends or issues to the Team Lead

3. Candidate Database Management

• Update & validate internal candidate database from other job portals e.g Jobstreet, FastJobs & MCF

4. Payroll Calculation

• Collect and validate attendance records, timesheets, and other payroll inputs.
• Calculate wages for temporary and part-time staff.
• Coordinate with Finance for payroll processing and address basic payroll queries.

5. Other ad hoc duties as assigned

Requirements

• Possess at least a diploma or degree, preferably in business-related fields
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong organizational, communication skills, attention to detail and willing to learn
• A good team player, able to work independently and meet deadlines in a fast-paced environment

If you have what it takes to perform the responsibilities of a Business Support Executive and interested to learn more about us, kindly click to APPLY NOW or email us at [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

St Joseph’s Institution International is a Catholic and Lasallian school that provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a dynamic, experienced, conscientious and proactive individual to join us as:

Examinations Officer & Administration Support

Overview

To manage all internal and external examinations. This includes all aspects of student entries: documentation, financial management, registration, timetabling, certification and communication with all related parties.

General responsibilities and duties

• Responsible for effective administration and running of external exams (currently IB, IGCSE)
• Responsible for effective administration and running of internal examinations, including grade level examinations and mock examinations
• Responsible for effective administration and running of standardized tests (MIDYIS, YELLIS, CEMIBE)
• Manage entrance examinations
• Manage private candidate examinations - including organizing invigilation, billing parents and associated administration
• Responsible for production of all examination and invigilation timetables
• Responsible for managing examination facilities and overseeing invigilation procedures
• Oversee administration of internally assessed components; ensuring exam board requirements are met
• Work with the Finance Manager to ensure effective financial management of all examination procedures

Exam Administration

• Ensure students are entered accurately and accepted into the appropriate examinations before the exam board deadlines
• Work closely with teachers and exam boards in producing and publishing timetables for external and internal examinations
• Ensure examinations venues are appropriate and follow up on associated logistics
• Act as the Chief Invigilator for the invigilating team to ensure smooth management of the external and internal examinations
• Ensure that arrangements are made for students who have clashes and need to sit exams independently
• Adhere to school emergency procedures in the event of fire and adverse weather conditions
• Maintain updated record of student documents
• Organise re-sit examination arrangements
• Enquiry on results

Exam Documents Handling

• Ensure appropriate procedures are in place for handling examination papers and dealing with issues arising

Financial Management

• Ensure the Exam budget accounts are managed effectively
• Work with the Finance Manager to ensure prompt and accurate billing of exam fees, settlement of exam board invoices, and maintaining good credit control on all exam accounts

Management of Examination Records

• Ensure examination documents and certificates are checked and distributed; Statement of Entries, Statement of Results, Certificates, IB Diplomas to past and current students
• Work with the University Counselling team to ensure that examination results are correct on transcripts
• Enter Predicted Grades/Internal Assessments and Extended Essay grades

Communication

• Ensure that staff are updated on any change of procedures, exam board requirements and are informed of internal and external deadlines.
• Ensure students receive all exam information and guidelines including candidate numbers.
• Ensure that parents are kept informed of deadlines and procedures regarding examinations.
• Maintain school documentation regarding examination and internal assessment procedures.

Management of Data

• Keep abreast of the worldwide exam results and feed data to the Vice Principal (Curriculum) and Assistant Principal (Assessment & Technology for Learning)
• Responsible for ensuring effective distribution of results
• Manage the effective collation and storage of results

Skills/Requirements/Qualifications

• Minimum A-Levels
• Minimum 2 years administrative experience
• General IT skills preferred
• A resilient and proactive team player, with the ability to multitask and communicate effectively

Abilities

• Excellent written and spoken English
• Excellent PC skills (Word, Excel, Access) to be able to perform data mining reports and statistical reports in the highest quality
• Good interpersonal and communication skills
• Attentive to details and follow-up works
• Well organised and able to multi-task
• Ability to meet deadlines and work under pressure
• High analytical and summary skills

Knowledge

• Good organization and co-ordination skills
• Dynamic problem solving
• Confident in communication with all stakeholders

Working Hours

General working hours will be from 7.45am to 4.45pm, working through Monday to Friday. Occasionally, the post holder will be required to work on evenings, weekends and public holidays during the exam period. If approved by the Line Manager, such work will be compensated by time in lieu.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to his classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/employment for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

GENERAL OVERVIEW

The incumbent reports to the Information Systems Manager and will provide 1st level helpdesk and end user support and assist in the 2nd level support for infrastructure services. He/She will also perform daily server room operation, site related end user support and also support site related projects.

This position will be based at Jurong Island.

ROLES AND RESPONSIBILITIES

Provide 1st and 2nd level support

• Technical assistance and support for incoming IT Helpdesk and End User desktop queries and problems.
• Laptop/desktop/peripherals hardware and software technical support.
• Windows 7/10, Windows server, file/print/scan services, Outlook/Office 2016, Office365 suite, 2FA, LAN\WAN/Wireless network connectivity, VPN, mobile devices, meeting room audio/video conferencing systems, PABX and basic application troubleshooting.
• Perform PC/Laptop Refresh, Onboarding and off boarding of users and ensure asset inventory tracking is updated.
• Escalate issues to OEM/vendors and follow-up until the resolution of the problem.
• Out-Of-Office-Hours On-Call support.

Systems administration and maintenance

• Provide Wintel server, Active Directory, GPO, WSUS, Software deployment and system administration.
• Liaise with external vendors for any related hardware/software maintenance and services.
• Perform Installation/Configuration/Monitoring/Patching/Upgrades of desktops, servers, operating systems, antivirus, databases and other system related software.
• Participate in disaster recovery testing.

IT governance & documentation

• Involve in regular review and update of infrastructure policies, procedures and system documentation to ensure compliance.
• Plan and conduct end-users training as needed.
• Conduct quarterly IT asset counts.

REQUIREMENTS

1. Degree/Diploma in Electronic/Computer Engineering or Computer Studies or equivalent.
2. Certification in ITIL foundation, Microsoft 365 or MCSA are advantageous.
3. At least 2 years of working experience in IT helpdesk providing 1st level and 2nd level end user desktop support.
4. Strong experience in End user hardware and software technical support, Windows 7/10, Office 365 administration and Active Directory.
5. Experience in networking, storage and database administration.
6. Able to work on a rotating 2nd level Out-Of-Office-Hours support On-Call basis.
7. Knowledge of ITIL operation.
8. Strong analytical skills, ability to work independently and in a team environment.
9. Possesses good attitude, good interpersonal and communication skills.

The Conference Scientific Advisor position is a full-time role based in Singapore.

Job Responsibilities:

• Establish guidelines for company-wide events to enhance a professional image of a global academic publisher.
• Monitor the online resources to check the updates on suspicious conference organisations.
• Apply to join key authoritative organizations and advocate for MDPI events.
• Establish a scientific committee for conferences, composed of external scholars, to provide suggestions and maintain ongoing relationships through regular meetings.
• Conduct interviews with attendees, chairs, speakers, and key opinion leaders (KOLs) involved in the conference, and generate content, including qualitative and quantitative analysis reports on conference-related topics.
• Provide support in resolving regional PR issues, if applicable.
• Develop strategies and propose potential solutions to enhance the growth of the conference team.
• Involve in organizing the World Sustainable Forum (https://sciforum.net/event/wsf-10).

Requirements:

• PhD holder
• Published scientific papers
• Attended academic conferences
• Good at copywriting
• Outgoing
• Experiences in organizing academic conferences is preferred

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

Responsibilities

• Monitor and observe system alerts or out-of-norm system behaviors to proactively identify issues.
• Follow incident isolation procedures to accurately identify and verify faults before applying problem resolution scripts or escalating issues.
• Perform record consolidation for reporting, analytics, or audit purposes.
• Conduct post-change system health checks to ensure changes did not cause undesirable behavior.
• Manage the lifecycle of incident tickets, from creation and update to escalation and closure.
• Review and verify the accuracy of operational scripts, and suggest areas for improvement.

Experience and Skills Needed

• Hold a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Work in teams on a 12-hour rotation shift, covering weekends and public holidays.
• Ability to follow documented work instructions and procedures with precision.

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Role:Desktop Support Engineer

JD:

* Install, upgrade, support and troubleshoot Windows & Microsoft Office 365

* Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

* Provide user data and application recovery

* Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

* Use tools and methodologies to load, copy and customize operating system configurations for deployment

* Familiarize end users on basic software, hardware and peripheral device operation

* Take ownership and responsibility of queries, issues and problems assigned with

* Works with vendor support contacts to resolve technical issues within the desktop environment

* Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible

* Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

* Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

* Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

* Customize desktop hardware to meet user specifications and site standards

* Need to work on 9 hours shift (Subjected to customer schedule)

* Need to support NP VIPs

* Need to be on time."

Must have Talent / Skills

"Competent softskills and written & spoken communication skills

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.

• Provide administrative support to the sales team, including scheduling meetings, preparing documents, and managing correspondence.
• Comprehensive secretarial assistance.
• Streamlining calendar schedules and coordinating with meeting attendees.
• Organizing video conferences, teleconferences, training sessions, workshops, internal and external meetings, and handling venue/logistics for off-site events.
• Coordinating international business trips and managing related claims.
• Assisting team members with overseas business trip arrangements
• Performing ad hoc tasks and other administrative responsibilities.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation,re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.
• Good attitude.
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills.

Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Windows OS (Must know Windows 10)

* Working Days : 5.5

Responsibilities:

• Data entry of records
• Social media posting and updating (i.e. Facebook)
• Website management for posting of announcement or events
• Supporting temple events including managing human traffic and giving directions

Requirements:

• Able to use Microsoft excel for updating of data
• Knowledge in using Facebook to post information and events
• Knowledge in posting of content onto website
• Able to communicate in Chinese due to Chinese speaking visitors

All applications will be treated confidentially.

By submitting your résumé to us, you will be deemed to have consented to us disclosing your personal information to prospective employers for their consideration.

EA Licence No.:24C2507

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Key Duties:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for product solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Bilingual in English and Mandarin due to the need to liaise with overseas counterparts

Requirements:

• Min Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA with one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

Recruit Now Pte Ltd

EA License No: 21C0845

Only shortlisted candidates would be contacted for interview.

We are excited to share an excellent opportunity to join our team as a Zscaler L2/L3 Support Engineer.

This role is ideal for IT Security professionals with a strong background in managing and supporting Zscaler services within a dynamic environment.

Role: Zscaler L2/L3 Support Engineer

Contract: 12 months (renewable based on performance )

Location: Changi, Singapore

Employer : NTT DATA Singapore

About Client : A Swiss wealth management group that provides private banking services to high-net-worth individuals, families, and corporations. The bank is known for its client-centric approach, independent advice, and strong financial base

As part of the Security Infrastructure Solutions Team, you will manage L2 and L3 tickets primarily for Zscaler while contributing to the development, operation, and enhancement of IT security services.

Key Responsibilities

Client Management (Internal Users):

• Deliver exceptional customer support with a highly customer-oriented mindset.
• Communicate technical information clearly and effectively.
• Provide advice and assistance for planning and executing virtual events.

Business Management:

• Manage and operate ZIA and other IT security-related services.
• Develop strategies to improve platform performance and stability.
• Design and implement automation strategies for team processes.
• Collaborate with stakeholders to analyse and integrate new features.
• Troubleshoot and resolve incidents, user issues, and initiate bug fixes.
• Maintain technical documentation, including architecture and security parameters.
• Evaluate and procure security systems and tools while applying best practices.

Regulatory Responsibilities:

• Uphold values of honesty, integrity, due diligence, and fair dealing.
• Manage risks and ensure compliance with applicable laws and regulations.

Required Skills

Personal and Social:

• Minimum 5 years of technical, customer-focused experience.
• Strong ability to work independently and as part of a team.
• Effective communication skills with a proactive, solution-oriented approach.

Professional and Technical:

• Analytical thinking and ability to assess impact and prioritize tasks.
• Hands-on Windows and Linux administration skills.
• Proficiency in scripting (Python, Bash/Shell, JavaScript).
• Experience with GIT, REST, Regular Expressions, and automation tools like Ansible and Terraform.

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Learning Advisor is primarily responsible for enhancing students’ academic outcomes through the development of relevant academic skills and literacies. Duties and responsibilities include but are not limited to:

Job Description

• Take responsibility for designing, delivering, and recommending relevant services and resources that empower students to develop the skills required to be successful in their course of study.
• Provide a range of workshops and consultations which integrate academic skills relating to program and course specific requirements, as well as the promotion of relevant resources designed to further support learning needs.
• Contribute to the creation, dissemination, and maintenance of Academic Learning Support resources, and demonstrate an up-to-date understanding of additional and relevant resources available to students.
• Contribute to support activities that assist students’ success in new ways of learning, including online and blended environments.
• Collaborate with relevant staff to promote embedded and/or aligned learning support services and resources.
• Create opportunities to promote Academic Learning Support services via relevant channels.
• Work effectively both autonomously, and as a team member, to plan work outcomes, and prioritise tasks to effectively support students and optimise the alignment of support to assist academics.

Selection Criteria

• A degree qualification with at least four years subsequent relevant experience or an equivalent combination of experience and education/training including teaching experience and expertise in learning support at the university level.
• Previously demonstrated analysis and problem-solving skills with proven proficiency in the delivery of academic and/or mathematics skills programs that support course content and provide opportunities for students to improve their academic ability.
• Demonstrated ability to develop and evaluate appropriate learning resources for delivery through a range of media and teaching formats. A sound knowledge of the tertiary environment and factors driving current directions in teaching and learning including, but not limited to, the use of technology.
• Demonstrated sound personal knowledge and experience in the use of common teaching and learning technologies such as learning management systems, lecture capture and web-based activities.
• High-level interpersonal and communication skills, both written and oral, including demonstrated ability to consult, negotiate and liaise effectively with a diverse range of people.
• Demonstrated ability to work in a team environment, as well as independently, and demonstrated organisational skills and the ability to meet deadlines.
• Demonstrated ability to show initiative, analyse and solve problems, manage projects, and prioritise tasks according to the demands of high-pressure peak periods.
• Demonstrated understanding of equal opportunity principles and policies and a commitment to their application in a university context.

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)