· Responsible for availability, incident, problem and capacity management for the applications in scope.

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

Requirements

· 4 + years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Duties and Responsibilities of Office Admin Support

1) Monitor office stationeries and replenish stock when low

2) Replenish beverages for the office

3) Arrange for regular maintenance to office equipments

4) Collect mails from letter box and allocate to projects

5) Arrange with projects' drivers to collect documents

6) Ensure drivers collect correct documents

7) Make reservations for hotel rooms for our VIPs and guests

8) Arrange meetings and site visits for directors

9) Assist Finance to check those petty cash receipts and invoices

10) Assist Finance to compile all the petty cash claims

11) Answer telephone calls and re-direct to the correct staff

12) Monitor the usage of the meeting room

13) Do simple correspondence

14) Other duties as assigned from time to time

Scope of work:

• Provide front desk support to the General Office

• Administrative duties will generally include:

(a) Manning the front desk to answer queries from public, parents and students

(b) Handling of incoming and outgoing letters, packages, and deliveries

(c) Handling all incoming calls to the school

(d) Issuing of Graduation Certificates and Academic certificates to students

(e) Updating students’ and staff attendance

(f) Maintaining internal facility bookings in the Campus

(g) Maintaining school internal calendar

(h) Assisting in the photocopying of school materials

(i) Assisting in the transport arrangements/confirmation for CCA and/or events

(j) Assisting in office admin such as updating organisation chart and honour rolls, office equipment maintenance, ordering fruit baskets, preparation/setup of events venue, replenishing first aid box, stationery, sanitisers, tissue boxes etc 2-2

(k) Attending to emergency cases by calling for emergency ambulance services when directed

(l) Any other duties assigned by Admin Manager or supervising officers

Qualifications, skills and experience:

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)

• Good interpersonal, communication, analytical and negotiation skills

• Ability to multitask, work both independently and as a team

• Candidates must have at least 1 years of relevant working experience

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 Jan 2026 to 31 Dec 2026.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7.00am to 4:15 pm, inclusive of 45 mins lunch break

• Fridays: 7.00am to 3:45pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Anglo-Chinese School (Barker Road), 60 Barker Road, Singapore 309919

We are an confinement care centre (female environment )in the Vicinity of Newton and Downtown Line, we are seeking an Administration Support Assistant for our Operations Team.

JOB SCOPE

• Minimum ITE education in Business Office Skills
• Administration skills with minimum 1-2 year experience will be an added advantage
• Computer skills
• Accounting skills will also be considered
• or Customer Services experience will be an added advantage
• Teamwork
• Microsoft Office
• Initiatiive, communication in both written and spoken English, Chinese will an added advantage
• Adiditonal duties will be task

Requirement

1. Singapore Citizen or PR will be preferred
2. Senior Employment will also be considered
3. Full time
4. Medical allowance
5. Compensation & Benefits
6. Insurance
7. 5 days week

Please email us your detailed resume, photo if possible, salary expectation, and commencement date

to [email protected]

Work Location: Bukit Teresa Road

Mondays to Fridays: 7.30am to 12:30pm

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Description

- Typing / printing

- Data entry work

- Reception duties

- Answering telephone calls from teachers, parents and members of the public

- Data collation of surveys

- Preparation of refreshements for school event

- Sorting and delivery for items delivered to the school

- Attend to students who are unwell / injuried in the sick bay.

- Assist school staff with binding and lamination works

- Maintain the school’s stores for office supplies and stationeries

- Other ad-hoc duties

Job Requirement

• NITEC (Office Skills) or minimum 5 GCE ‘O’ Level including pass in English Language. Officer without the required ‘O’ level passes but with relevant experience could also be considered.

• IT literate and proficient in the use of common office utility software (e.g. Microsoft Words, Excel, PowerPoint)

• Resourceful and able to harness information from various information sources (e.g. World Wide Web).

• Pleasant and service-oriented with at least 2 years’ experience as an Administrative Support Officer and have done work similar or equivalent to the job scopes mentioned above.

• Preferably have experience working in schools and deal with young children.

• Good interpersonal skills and able to relate to people

• Able to work independently and as a team player ability to use certain IT systems like SC mobile.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Work Location: Barker Road

Mondays to Thursdays: 7.00am to 4:15 pm, inclusive of 45 mins lunch break

Fridays: 7.00am to 3:45pm, inclusive of 45 mins lunch break

Contract Period: Jan 2025 - Dec 2025

Job Description:

• Provide front desk support to the General Office

• Administrative duties will generally include:

(a) Manning the front desk to answer queries from public, parents and students

(b) Handling of incoming and outgoing letters, packages, and deliveries

(c) Handling all incoming calls to the school

(d) Issuing of Graduation Certificates and Academic certificates to students

(e) Updating students’ and staff attendance

(f) Maintaining internal facility bookings in the Campus

(g) Maintaining school internal calendar

(h) Assisting in the photocopying of school materials

(i) Assisting in the transport arrangements/confirmation for CCA and/or events

(j) Assisting in office admin such as updating organisation chart and honour rolls, office equipment maintenance, ordering fruit baskets, preparation/setup of events venue, replenishing first aid box, stationery, sanitisers, tissue boxes etc 2-2

(k) Attending to emergency cases by calling for emergency ambulance services when directed

(l) Any other duties assigned by Admin Manager or supervising officers

Job Requirement:

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)

• Good interpersonal, communication, analytical and negotiation skills

• Ability to multitask, work both independently and as a team

• Candidates must have at least 1 years of relevant working experience

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Provide administrative support for events and visits.
Support in reception duty covering and provide general assistance to visitors.
Raise purchase requisitions for supported divisions/offices.
Manage calendar scheduling for assigned Directors / management.
Assist Directors/Management with internal training, claim, and leave submission.
Facilitate arrangements for management overseas trips.
Organize and coordinate meetings/visits, including assist in preparation of materials.
Take meeting minutes and follow up on action items, when required.
Assist with onboarding of new hires in supported divisions/offices
Handle requests and queries from management.
Perform other ad hoc duties as assigned by Management or Reporting Officer.
Maintain a systematic filing system.
Update and manage office policies and procedures.
Track, maintain, and order office supplies inventory.
Maintain divisions/offices distribution list and contact lists.
Assist in planning and executing internal and external events, ensuring all logistical details are managed effectively.
Drive continuous improvement within the administrative and secretarial support organization.

JOB REQUIREMENTS
Diploma in a relevant field. Candidates without a diploma but with equivalent relevant experience will also be considered.
Minimum of 2 years working experience in administration work is a plus.
Ability to break down tasks into deliverables and set realistic timelines for completion.
Strong written and verbal communication skills are essential.
Must be a team player with excellent interpersonal skills, independent and adaptable
Proficient in Microsoft Office applications.
Familiarity with SAP is an advantage.
Willingness to be scheduled to work off-shift hours in support of visits/events occasionally

My client is one of the leading hedgefund in thier own rights and they are looking for an experienced trade floor support engineer to join thier team!

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:

Essential Experience:

• 5+ years supporting trading and post-trade systems.
• Experience managing a fast-paced and complex environment
• Some experience managing applications running on Linux OS
• Proficient in incident management and problem solving
• Excellent verbal and written communication skills

WORK EXPERIENCE/BACKGROUND:

Desirable

• Experience with NetData or DataDog is an advantage
• Experience with ticketing systems such as ServiceNow or Jira
• ITIL certification or equivalent incident management training
• An understanding of the FIX protocol

TECHNICAL/BUSINESS SKILLS & KNOWLEDGE:

• A degree in Computer Science, Engineering, or a related field

If you think you fit the role or know someone who does, feel free to send the updated relevant resume to [email protected] for a private and confidential conversation. Thank you and looking forward to speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Sales Support Admin

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Description

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Requriements

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Knowledge of Airline Domain.

8. Knowledge in Splunk & Datadog

EA Number: 11C4879

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview:
We are looking for an IT Support Intern (Part-time/Full-time) to assist our team with everyday troubleshooting and configuration tasks. This role involves providing on-site technical support for staff, coordinating device repairs (e.g., Apple Store visits), and addressing routine issues at our retail locations.

Responsibilities:

• Respond to and resolve basic IT issues, including hardware, software, and network troubleshooting.
• Assist with routine tasks such as device reboots, marketing screen troubleshooting, and system configurations.
• Support staff with account setups, password resets, and other common IT needs.
• Bring devices to repair centers and ensure their timely return.
• Maintain IT asset inventory and provide documentation.

Requirements:

• Ability to commit 3-6 months.
• Pursuing a degree in IT, Computer Science, or a related field.
• Familiarity with Windows, Mac, and basic networking concepts.
• Strong problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt quickly.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About the Client

Our client is one of the reputed MNC in Singapore

Responsibilities

• Provide technical support for Java / Avaloq-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes
• Manage and prioritize incident tickets and service requests.
• Setting up complex production environments for web applications
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Participate in the development and deployment of application updates and enhancements.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Skills/Requirement

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in Java development and application support.Proficiency in Java, spring boot, Avaloq
• Experience in Payment Gateway integration
• Experience in Developement, Support in release and deployments
• Experience in Investigating critical production issues, daily batch issues and recovery
• Strong experience in Java, springboot, Kafka, Avaloq Scripting, Maria DB, Microservices

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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We are looking for a self-driven and motivated candidate to join our team in the delivery, support and maintenance of the Trading & Clearing Systems.

Responsibilities

• Working closely with various stakeholders, including solution vendors and platform specialist to deliver changes into production.
• Ensuring compliance for all internal controls and standard operating procedures. This will involve fixing vulnerabilities, extracting evidence for audits and maintaining system hygiene.
• Performing application recovery, non-functional testing, application verification and monitoring.
• Identifying break points, securities vulnerabilities, application anomalies and performing application troubleshooting.

Qualifications

• Bachelor's degree in Computer Science or Engineering from a reputable university;
• At least 4 years of working experience as System Analyst or IT Operations Analyst;
• Demonstrated competency in Linux, Windows Operating System and FIX protocols;
• Experience operating Cloud systems;
• Ability to write shell/python/SQL or power shell scripts;
• Good verbal and written communications skills;
• Operation and Production-first mindset;
• Ability to work on weekends and after office hours.

Location: Central

About the Role:
Ideal for someone who can work independently once tasks are handed over. While the role primarily involves recurring duties, there may be opportunities to support the team with new tasks as they arise.

Key Traits We’re Looking For:

• Independent and reliable, with the ability to handle tasks autonomously.
• Team players who are adaptable to supporting the team with evolving tasks.

Key Responsibilities:

• Portfolio Oversight: Support the daily management of portfolio activities across various asset classes.
• Operations Support: Handle compliance, documentation, and operational processes related to investments.
• Committee and Reporting Support: Assist in preparing presentations and reports for decision-making committees.
• Risk Monitoring: Support compliance and risk management processes, including analytics and monitoring activities.
• Trade Execution: Assist in executing trades across various financial instruments, such as bonds and market instruments.
• Team Coordination: Collaborate with team members to ensure timely and efficient completion of tasks.
  

Requirements:

• At least 5 years of experience in a similar role or a degree in a quantitative discipline.
• Proficiency in Bloomberg.
• Experience working with custodians and external managers.
• Knowledge of VBA, pivot tables, and advanced Excel functions is a plus.
• Familiarity with fixed income instruments is advantageous.
• Enjoys routine work, is a team player, and demonstrates attention to detail and meticulousness.

What We Offer:

• A stable role within a supportive and collaborative environment.
• Opportunities to apply and develop your expertise in investment operations.
• Exposure to portfolio management and risk oversight.

Interested candidates, please send in your updated resume in MS Word format to [email protected]

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Duration: 1 year

Location: Loyang Lane

Working Hours: Monday - Friday 8am to 5pm

Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Requirements:

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Work Location: Tanglin Road

Option 1

Mondays to Thursday: 7AM - 4PM, inclusive of 30 min lunch break

Friday: 7AM - 3:30PM, inclusive of 30 min lunch break

Option 2

Mondays to Wednesday, Friday: 8AM - 5PM, inclusive of 30 min lunch break

Thursday: 8AM - 4:30PM, inclusive of 30 min lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Description

- At least 2 years of experince in administratio

- Past experience in School Admin and/or Customer Service

- Proficient in MS Office applications

- Effective Communication Skills

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Verify trade bookings for accuracy.
• Generate and reconcile trade confirmations based on templates.
• Complete settlement tasks and daily rate revaluations on time and accurately.
• Address transaction issues and collaborate with relevant departments on solutions.
• Perform regulatory controls, account reconciliations, and record retention per policies.
• Prepare and submit internal and external regulatory reports.
• Assess and manage risks in decision-making, ensuring compliance with laws, regulations, and policies, while safeguarding the firm, clients, and assets.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: No experience is required.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

- Availability: Immediate placement.

Remarks:

- 6-months contract

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

• Reporting to Sales Director

• Provide support to Sales Engineers on quotations and proposals

• Handling of incoming calls and follow-up tele-enquiries, email-enquiries

• Process of sales orders and ensure orders fulfilment

• Coordinating all deliveries to ensure efficient and effective services to the customers. Assist in the unpacking of shipment to re-arrange for local delivery.

• Create and maintain both inventory and customer databases. Conduct mass mailing and tele-marketing periodically

• Assist in organizing exhibitions and seminars. Manage samples, catalogues and flyers

• Any other ad-hoc duties assigned

Requirements:

• Diploma or equivalent

• Minimum 2 years experiences in sales admin support or order processing

• Team player, self-motivated, proactive and able to work independently

• Display initiative to follow up with teams or customers

• Good at coordinating and clear of priorities.

• Able to display trouble-shooting skills independently, when needed.

• Good communication skills on both email and call

• Proficient in computer knowledge (Microsoft Office) and SAP (willing to learn)

• Some experience in 3rd party logistics and willing to assist in unpacking of shipment

• Location: Near Bukit Merah/Henderson | Mon - Thur in office and Fri (Work From Home)

• Monthly salary + AWS + Variable Bonus.

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020