Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Market Analyst Intern

Responsibilities

• Preparing and publishing daily market outlook report for various channels.
• Keep up to date on the latest news and fresh developments within the financial markets.
• Assist in the preparation and production of stock picks and other ad-hoc thematic reports.
• Work closely with Chief Market Strategist to identify potential trading themes and strategies.
• Collaborate across functions with various internal stakeholders to ensure efficient delivery of market insights via appropriate channels.
• Provide support where necessary for seminars/webinars and media events.

Please note that only short-listed candidates will be contacted.

Requirements

• Able to commit at least 6 months for the entire duration of the internship.
• Economics and/or finance related education background.
• Internship experience within market research, sales & trading and investment management space not a must, but preferred.
• Have basic knowledge of financial products and the different asset classes.
• A strong passion for both fundamental analysis and technical analysis is required.
• Excellent English speaking and writing skills is required. Fluency in Mandarin is an added advantage.
• Self-motivated with the ability to work under pressure and tight deadlines, especially during periods of important economic news and always on campaigns. 

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

* To play a key role in providing inputs to operational considerations related to Temenos platforms in particular T24.

* Translation of business requirements from internal stakeholders in high quality Application design

* Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.

* Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development

* Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules

* Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows

* Excellent personal organization and ability to prioritize and carry out multiple tasks.

* Able to influence and drive projects to meet key milestones and overcome challenges.

* Able to translate functional requirements to efficient and fit-for-purpose technical solutions

* To work with the Business users and Product owners for different strategic solutions

Skills Requirement

* Bachelor’s or Master’s degree in engineering/Technology or related course

* Development experience in T24 platforms and provide solutioning expertise to the Dev team.

* Good understanding of T24 – Pricing domain/Products/related domains.

* At least 6 years of experience in related field.

* Working experience in wealth management and customer self-service platforms.

* Ability to engage stakeholders to elicit business requirements, document the requirements and prepare functional specification documents.

* Strong communication and stakeholder management,

* Strong team player with the ability to take ownership and deliver independently.

* Good understanding on tools such as JIRA, confluence etc

Technical Skills

* Latest T24 release R19+ and exposure to T24 Upgrade processes

* T24 performance optimization and T24 data Archiving

* Oracle DB concepts relevant to T24, Linux scripts

* Experience in T24 Upgrades and data migration best practices

Aftersales Support Executive

• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

Productivity Observers Analyst

• Responsible to ensure compliance to HSSE standards and requirements to make work place a safe place to work, and accountable for all assigned which includes and not limited to design, adaption, and implementation of HSSE control framework, procedures, and practices in the company.
• Perform field observations of contractor worker productivity on site by collecting productivity measurements data throughout the whole day until completion of work via Activity Analysis or other similar productivity measurement method. This observation to be done across maintenance, TA, and project construction.
• Accountable for ensuring sampling occurs on regular frequency to ensure holistic representative of the data at site and ensure that the observations size is large enough for the population of the work disciplines performed.
• Carry out site checks across functions to ensure that the data are verified and accuracy of data.
• Carry out check against contractor productivity measurement data to ensure consistency and validity of data compare to the company internal observation.
• Compiles and distributes daily and monthly reports to stakeholders. Analyse the data gathered from the observations and identify and highlight root cause of low productivity, blockers, and area of improvement.
• Propose and work with relevant stakeholders to remove obstacles that is causing inefficiencies at site to ensure Productivity is improved at site.
• Support Bukom MTAC activities and drive & promotes continuous improvement across MTAC and with the stakeholders, to achieve Productivity and Cost Competitiveness in all MTAC activities.
• Support any training/coaching on Activity Analysis for new observers.
• Carry out any other related duties as & when required.

The Red Hat Globally Centralized Tech Sales Operations team is looking for a Senior Operations Analyst to support the APAC Tech Sales team. In this role, you will partner with APAC Tech Sales and Sales leadership teams to advise them on their go-to-market strategy, sales forecast and cadence, and fiscal year plan. You will compile, analyze, and interpret sales data to make data-based decisions. You'll need to be able to understand complex financial problems and provide explanations and solutions that are sound and clearly communicated. You will need to have expert level capability, understanding, and interpretation of RH tools and resources and be able to train and translate to sales. As a Senior Sales Strategy and Planning Analyst, you will also need to have excellent communication skills and ability to support multiple teams.

What you will do

• Serve as a trusted advisor and business partner to the APAC Tech Sales Leadership team Vice Presidents and their organizations.
• Guide, train, and influence business leaders to drive adoption and utilization of standardized metrics, tools, and dashboards.
• Provide forecast analytics that will improve the leadership team’s ability to guide the business and surpass targets.
• Develop analyses, KPI metrics, and weekly packages/presentations that will provide insight and direction to sales leadership.
• Use your deep knowledge of the business to build financial models and performance metrics for fiscal year planning.
• Tackle ad hoc tasks as needed and juggle multiple projects and initiatives.
• Serve as the consummate team player who will advise, support, guide, and motivate colleagues.
• Effectively collaborate with other business support teams like Global/GEO operations, Data Teams, and Incentives on deliverables.
• Work extended hours during planning, quarter-end, and year-end periods when required as well as flexibility for various time zones.
• Develop an understanding of Red Hat’s workflows and a deep understanding of our practices and policies. Continuously look for ways to improve productivity or the level of services provided to the business.

What you will bring

• 8+ years of experience in a financial/business analyst role or similar capacity
• Bachelor's degree in finance, business, or a similar capacity, Masters or MBA preferred.
• Expert level Excel/Google sheets skills with complex formulae writing and automation capability.
• Well versed in business tools: Tableau, Anaplan, Google suite, RHSC, etc.
• Strong executive presence with exceptional verbal, written, and communication skills in portuguese, english and spanish.
• Ability to be flexible, pivot quickly, take on ad hoc tasks as needed, etc.
• Strong cross-collaborator with ability to take the lead on projects.
• A proactive self starter who can work with little guidance and lead independently.
• Team player who will advise, support, guide, and motivate colleagues.
• This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

Job Responsibilities:

1. Prepare and process new loan applications supported by due diligence and analysis report for HQ in Taiwan and Board of Directors’ approval.
2. Maintain and review existing loan portfolio including loan disbursement or allocation, post-loan management, and maintaining relationship between the bank and its customers. Prepare periodic reports and translate it from English to Traditional Chinese for HQ. In the event of amendment or addendum to the customer contracts, to provide detailed analysis report of the revised contracts to HQ in Taiwan.
3. Responsible for preparation of regular and ad-hoc reports such as Customer Operation Status, Credit Risk, Credit Industry and Investigation Reports etc for submission to HQ in Taiwan, Monetary Authority of Singapore (MAS) and Taiwan’s regulatory authorities. The reports would include detailed statistical and qualitative with research analysis report on credit business, industry analysis, global market movements, APAC political situation, economics, customer operation status and risk management etc.
4. To act as liaison between Singapore Branch office and HQ in Taiwan.
5. Draft and review branch office policies and Standard Operating Procedures for lending policy and pricing of the branch’s interest rate.
6. Prepare and transmit official documents, such as interbank authorized signatory specimens, meeting minutes of subsidiary board of directors; and circulate announcements from financial authorities.
7. Handle day-to-day operations such as visiting clients, propose credit structure for loan application, prepare Letter of Credit (LOC), and follow up on loan cases.

Requirements:

• A good recognised Bachelor degree in Economics, Financial Analysis, Treasury Management or related discipline
• At least 3 years’ experience in the Banking industry and a proven track record in International Banking, Foreign Exchange, Loan and Corporate Banking Department
• Prior experience in financial marketing, international trade and banking.
• Resourceful, customer-oriented and sales driven with strong business development acumen to achieve sales targets
• Good command of written and spoken English and Chinese as this role handles East Asia market; requires email correspondence and periodic reports in both English and Traditional Chinese for overseas branch offices and HQ in Taiwan
• Advanced in Microsoft Word, Excel and PowerPoint
• Competent in engaging and managing internal and external clients
• A team player, proactive, resourceful and analytical

ALM Risk Business Analyst

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of machine learning and AI usage would be useful.
• Proficient in SQL and Excel
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Accountable and self-starter

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Currently pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT

• 5 days, 9am-6pm
• Address: Changi North
• Salary: $2200 -$2500

Job scope:

Support and execute the below Emergency Response activities:

• Arrange and prepare the material for the monthly Emergency Response Team (ERT) committee meeting.
• Monitor and track the action items from the meeting.
• Perform the monthly ERT equipment inspection for each building (First Aid boxes, AEDs, walkie-talkie, iPhones, etc.).
• Keep track and update ERT inventories.
• Monitor and track ERT member certification to ensure all members have valid certification.
• Arrange courses/certifications for new members and for existing members who need their certification renewed.
• Arrange monthly ERT training, this includes engaging the third-party speakers/trainers, book the meeting room, send the meeting invitations, and take attendance.
• For months that we do not engage third party speakers/trainers, deliver the monthly ERT trainings (2 times a year).
• Monitor and track ERT members' training attendance.
• Arrange and coordinate the bi-annual fire drills for each of the building.
• Respond to ERT incidents/events.
• Create the Incident report.
• Advise on ERT members' queries.
• Support the preparation of setting up the ERT team for the new Singapore manufacturing site, including but not limited to: Recruitment for volunteer ERT members and arrange courses/certification for new members.
• Act as the backup of Emergency coordinators when he is not available.
• And any other activities required as assigned by the Emergency Coordinator

Support and execute the below BCP activities:

• Arrange and prepare the material for the monthly BCP meeting.
• Monitor and track the action items from the meeting.
• Perform the quarterly BCP notification test.
• Perform the quarterly satellite phone test.
• Coordinate and facilitate the annual BCP tabletop exercise, including the preparation of the exercise scenario and post-exercise report.
• Coordinate and facilitate the annual BCP document review, including meeting with each business process owner and updating the information in the BCP system.
• And any other activities required as assigned by the BCP coordinator.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Service Engineer

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract period: 1 year contract

Location: Caldecott

Work hours: Monday - Friday, office hours

Job scope:

• Provide support in development, refinement and streamline of workflows for improved efficiency, as well as to undertake assigned projects.
• Assists in finance-related tasks, for e.g data request and data collation
• Administrative tasks, for e.g. office maintenance, asset verification

Requirements:

• Only Singaporeans
• Minimum Degree
• Meticulous and with a sharp eye for details
• At least 6 months of administrative experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/10143

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Location: Jln Senyum (Near Kembangan mrt)
Working Days: 6 days (off weekday)
Working Hours: 8.30am – 4.30pm
Salary: $1,900 - $2,200

Roles & Responsibilities

• With Class 3 Driving Licence – to drive Volunteers for meetings and errands
• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 2 year of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

Asset Management Operations

We provide customized service to our clients and enable our business to grow the Asset Management franchise across traditional and alternative products. Our teams execute within a front to back operating model, delivering support across the client, product, and investment lifecycle. We also conduct risk oversight, provide change management, business intelligence, and market solutions for the division.

The Global Shareholder Services has teams in Chicago, London, Tokyo, Hong Kong and Singapore. We are responsible for the ongoing Client Services and Transfer Agent vendor management covering over 1,000 Goldman Sachs offshore mutual funds across a wide range of client types including Third Party Distributors, Banks, Institutions and High Net Worth individuals.

Role Summary & Responsibilities

As a Shareholder Services Asia Client Services Manager, you will work closely with Shareholder Services and relevant stakeholders across the region, managing investors / client facing teams to ensure service delivery is maintained at a highest quality. Additionally, you will support other Shareholder Services functions in onboarding new clients, protecting and maintaining existing clients. In addition, you will be collaborating with internal teams and service providers (e.g. transfer agents) to offer guidance and manage Services related solutions, and continuously enhancing our process in line with best market practice.

The Client Services role contributes to asset gathering, enhancing client engagement, identifies operational efficiencies opportunity, and differentiates through technology and, ultimately improving the client experience. You will also execute the Operations’ strategy and modernize the client experience.

You are expected to provide clear direction and leadership, whilst driving your team forward in promoting staff development and process improvement whilst also providing efficient service-level reporting and performance metrics.

Keys to this strategic role include a proactive and self-motivated attitude, strong communication skills, a thorough understanding of mutual fund Shareholder Servicing/Transfer Agent operations, and experience in selling/implementing technology and service solutions.

HOW YOU WILL FULFILL YOUR POTENTIAL

Plan and lead the end to end process of implementation & transition events including client onboarding and change, asset take-on / take-off activities, and account terminations.

• Project-management approach to client onboarding & change events including complex portfolio structures across the asset classes.
• Partner with Shareholder Services team colleagues and in some instances sales organization to ensure a seamless client onboarding from front to back and liaise with multiple parties to bring about execution of a transaction
• Communicate with internal & external parties and teams, provide advice and consulting with all participant parties on all aspects of onboarding and change events.
• Ensure due diligence is performed on new clients to comply with “Know Your Customer” regulations
• Develop expertise in the Firm's Anti Money Laundering/Customer Identification Program due diligence policies involving country specific requirements
• Satisfy the responsibility for completing detailed reviews of documentation for existing clients, including legal agreements and organizational documents
• Becoming commercially aware and understand the nature of the business you participate in while at the same time ensuring consistent adherence to all Goldman Sachs CIP standards
• Displaying a strong ability to influence the Asset management business by serving as a liaison between Anti-Money Laundering Compliance and Sales teams
• Engage in opportunities to review processes, analyze information, make recommendations, and implement and monitor procedure enhancements
• Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact
• Proven analytical and problem solving skills with meticulous attention to detail to enable the ability to communicate complex items to a wide array of internal counterparties
• Self-motivated and proactive team player who takes ownership and accountability of projects, and has strong organizational skills to effectively manage competing priorities
• Flexible and able to work well under pressure in a team environment

Basic Qualifications

• Bachelor’s degree or equivalent
• Minimum of 1 year financial industry experience (AML / KYC or other Client Onboarding Regulatory experience a plus)
• Highly motivated and results orientated
• Have a high level of self-initiative to challenge and improve processes
• Strong understanding of risk and control framework in operations
• Has strong interpersonal skills to establish Business and Federation relationships
• Able to manage multiple tasks or projects and manage deadlines effectively
• Strong team player

Preferred Qualifications

• Business level in both written and spoken Mandarin to cover different markets and deal with existing clients to comply with AML/KYC regulations and interact with our external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Responsibilities:

This is a regional HQ role, and the person will work as an individual contributor, reporting into the Operational Risk Governance team within ARMO-ORM (Risk Management Office for Asia – Operational Risk Management). The person will be responsible for supporting overall operational risk governance enhancement to realise effective 2nd line oversight to regional branches in APAC (excl. Japan and China). Main job responsibilities include but not limited to;

• Support overall annual Risk and Controls Self-Assessment (RCSA) and Controls Testing exercise through review and challenge across APAC branches, including governance and oversight of frameworks
• Support Self-Identified Issues (SII) management in APAC region. This includes management of overall framework, conducting training and awareness sessions, issues consolidation and reporting
• Support in organising and providing 2nd line review of the APAC Regional Risk Management Committee (RMC) materials for operational risk topics
• Manage and coordinate annual Global Control Self-Assessment (GCSA) exercise for all APAC branches and support initiatives for future enhancement in collaboration with Tokyo Head Office
• Maintain and analyse Key Risk Indicator (KRI) and Risk Dashboard from regional SMEs (Subject Matter Expert)
• Support management of Risk Champion model in APAC region, including updates of materials and conducting training sessions
• Support 1st line business units as appointed Risk Partner in operational risk matters including review of Third-Party Risk Management assessments
• Work closely with regional SMEs and Branches to enhance risk management tools and frameworks
• Provide guidance and support to APAC branches in operational risk matters and complying with local regulatory requirements

Second Line for Operational Risk Management will include but not limited to;

Operational Risk Governance and Strategy

• Develop, review and maintain the Operational Risk Management Governance frameworks, processes and methodologies in line with regulatory requirements, MUFG policies, and industry best practices
• Support the roll-out of regional standards to APAC branches to uplift the branch operational risk management, enabling branches to manage operational risk in a standardized and systematic manner
• Support to develop and implement region wide initiatives to embed sound risk culture

Risk Management and Audit

• Monitor open issues (incl. regulatory and audit issues, SII), identify high risk issues, review remediation actions and report to management and key committees
• Conduct ongoing review and challenge as 2nd line, through review of operational risk metrics (KRIs), RCSA, risk event, incident to identify systemic/thematic risk concerns that warrant deeper analysis and escalation to senior management
• Work with 1st line / relevant Function Units / APAC branches to implement necessary operational risk management tools and provide regular training and education
• Ensure proper operational risk system implementation and adherence to reporting rules and guidelines
• Support in organising and preparing the presentation for regional risk management committee

General

• Support in executing necessary training on policies and standards
• Work in partnership with Head Office, various branches and departments to support the implementation of global, regional and local projects
• Provide advisory for various operational risk management activities

Job Requirements:

• At least 1 year of relevant hands-on experience in operational risk management especially in the area of RCSA, Controls Testing and Issues Management. Experience in Financial service, regional role .
• Experience in KRIs, risk metrics development and operationalization
• Experience in relevant operational risk regulations in the Asian region and understanding of industry trends/best practices and knowledge of operational risk standards
• Relevant experience in Operational Risk System Infrastructure implementation (OpenPage) for various Operational Risk modules; KRIs, Risk Control Self-Assessment (RCSA), Issue Management of Self-Identified Issues (SII) will be a strong plus
• Good communication skills to build effective partnership with key stakeholders through various collaboration / negotiation
• Ability to work effectively in a team environment, and takes initiatives to collaborate and challenge status quo, and adaptable to embrace new changes
• Proficient in MS Office (Excel, PowerPoint)
• Self-driven individual with good attention to detail and accuracy

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067892

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• 1 year of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

Global Banking and Markets, Operations, Client On-Boarding: Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 1 year experience working in the financial industry or client facing role;
• Proven ability to work well in a global team environment

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Responsibilities

• Preparation of credit applications (such as renewals, change of conditions and miscellaneous applications), financial projections and spreadsheet, obligor grading and Self-Assessment.
• Evaluate and structure credit facilities to mitigate risks, provide guidance to Marketing teams in compliance with internal policies and regulatory requirements.
• Support Marketing teams in Problem Accounts Management, address queries and comments from auditors and regulators and implementation of audit recommendations.
• Due date management - Ensure timely completion of the above-mentioned credit applications and all other credit related due dates.

Job Requirements

• Bachelor’s Degree in Banking, Finance, Accountancy, or related discipline.
• Min. 3 years of relevant work experience in credit analysis in the corporate banking and finance industry.
• A team player who is detailed-oriented and has good analytical skill.
• Ability to work under pressure and tight deadlines.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The office automation environment is an important aspect of CDPQ strategy evolution, whose goal is to be connected everywhere, at all times, to support the organization’s globalization and deploy tools to foster collaboration. This includes the evolution of workstations, managing office automation tools, collaboration, videoconference and telephony.

Reporting to the Director, Desktop Support and International Offices, as Advisor, Technical Support for the Singapore office, the incumbent provides support, maintenance and troubleshooting for computers, peripherals and software follow established standards. The advisor contacts users, follows up on their requests and ensures they are completed. The advisor provides support to the Singapore office and other offices in the Asia-Pacific region.

What you will do

· Ensure contact with users regarding their incidents

· Analyze requests, diagnose and resolve software and hardware issues

· Proactively follow up on requests and ensure communication with users

· Install, configure, maintain, and relocate computers and peripherals

· Participate in production deployments according to established standards

· Document the problem resolution process for each intervention

· Document installation and repair procedures

· Participate in tasks related to various projects associated with the workstation

· Provide basic training on tools

· Provide on-call support outside of office hours

· Follow up with suppliers for various initiatives

· Act as the first point of contact for service requests related to equipment, software, applications, and network issues/Escalate high-priority issues to the director

· Provide training and first-level technical support for all major business applications used by CDPQ employees

· Responsible for IT onboarding of new hires and departures

Who you are

· Ambition

· Accountability

· Openness

· Collaboration

· Team spirit and ease of communication

· Ease and ability to advise

· Tolerance for ambiguity, ability to simplify proposed solutions

· Organizational skills, autonomy, and rigor

· Initiative spirit

What you bring

• Strong customer service skills with excellent interpersonal qualities
• Minimum 5 years of experience as a desktop technician
• Understanding of the reality of international support
• Proficiency in English, both spoken and written
• Ability to work under pressure
• Strong problem-solving skills
• Excellent knowledge of Windows, Office 365 (MacOS is an asset)
• Organizational and responsibility skills, team spirit
• Ability to install and move computer equipment as needed
• Singapore citizen or Permanent Resident preferred

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745