Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

Location:

Mumbai, India

Experience Level:

Entry-level

Role Summary:

This role involves both physical and paper trading, with a primary focus on ferrous metals in the Indian domestic market.The position offers an overseas training opportunity in our Singapore or Australia office (tbc) for the first 6–12 months, after which it transitions to a full-time role based in Mumbai, India. The ideal candidate is a clear communicator and self-starter who demonstrates great ability to work both independently and within a team setting, especially while attempting to solve challenges in a fast-paced environment.

Responsibilities:

· Conduct thorough research and analysis on assigned commodities, including gathering market data, tracking trends, and assessing supply and demand dynamics.

· Coordinate and execute buying and selling activities for assigned commodities, ensuring efficient and profitable transactions.

· Develop and expand upstream and downstream resources, while establishing reliable procurement and sales channels; maintain regular communication with clients, addressing inquiries, resolving issues, and fostering strong business relationships.

· Formulate and implement hedging strategies for commodity futures and financial derivatives, managing positions to mitigate risk and maximize returns.

· Collaborate with team members to generate comprehensive reports and insights, contributing to informed decision-making processes.

· Uphold the company's reputation through ethical and transparent dealings with customers and suppliers.

· Undertake additional tasks and projects as assigned, demonstrating flexibility and adaptability in a dynamic trading environment.

Requirements:

· Bachelor's degree or above in a relevant field.

· Strong logical thinking, language and writing abilities, excellent communication and teamwork skills.

· Demonstrated practicality, diligence, and self-motivation; strong passion to commodity market.

· Fluent in English (a must) and Chinese (preferred) to facilitate communication with stakeholders in China.

· Fresh graduates from top-tier institutions are encouraged to apply, 0-3 years of experience preferred.

Please note that only shortlisted candidates will be contacted, thanks!

We are seeking a motivated and detail-oriented Junior Business Analyst to join our Corporate Systems team. The successful candidate will be responsible for essential application and operational support, incident management, and maintaining technical documentation for various platforms and applications under the Administrative, Campus, and Facilities domain. The Junior Business Analyst will collaborate closely with the user community, internal technical teams, and other stakeholders to leverage technology for business needs and operations.

Duties & Responsibilities
Application & Operation Support

• Provide maintenance and support of applications.
  Monitor and resolve issues promptly to ensure minimal disruption to business
  

operations.
Incident Management

• Manage and resolve incidents, ensuring they are logged, tracked, and resolved in a timely manner.
  Collaborate with technical teams to identify the root cause of incidents and implement solutions to prevent recurrence.
  

Technical Documentation

• Develop and maintain comprehensive technical documentation for systems and applications.
  Ensure documentation is up-to-date and accessible to relevant stakeholders.
  

Quality Testing

• Conduct quality testing for system fixes and enhancements to ensure they meet specified requirements.
  Coordinate with technical teams and users to validate the system changes do not adversely affect business processes.
  

Stakeholder Collaboration

• Work closely with the user community to understand their problems and needs, provide workaround and solutions.
  Liaise with internal technical teams and external vendors to coordinate on fixes and resolution.
  

Documentation and Reporting

• Maintain comprehensive documentation of systems, processes, and incident resolutions.
  Prepare regular updates on incident management and application support activities.
  

Requirements

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• Proficient in MS Office, MS SQL, Oracle SQL, Sharepoint, and Web Development.
• 2 to 3 years of relevant experience in application development, system maintenance & support.
• Strong analytical and problem-solving skills.
• Good grasp of IT technologies, methodologies, systems and software applications.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with different levels of stakeholders, including users and internal technical teams.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Experience in Higher Education industry is a bonus.

Internal ref: 9298

Regards,

Lini

Recruitment Consultant

R22108463

Job Description:

We are seeking an Investment Analyst to join our investment team. The ideal candidate will conduct comprehensive analysis across various asset classes with a global perspective and engage actively in all phases of investment deals.

Key Responsibilities:

• Conduct in-depth analysis, including company fundamental analysis, financial modeling, market and industry research, and macroeconomic analysis across multiple asset classes globally.
• Engage in the complete process of investment deals, which includes performing due diligence, creating investment memorandums for transaction approval, negotiating deal terms, and managing transaction-related tasks.
• Oversee existing investments, providing performance analysis and regular updates on market conditions, industry dynamics, and regulatory changes.
• Actively participate in business development and fundraising initiatives, including preparing investment decks to communicate potential opportunities effectively.

Requirements:

• Strong academic achievement with a Bachelor's Degree in Finance or related disciplines. Additional qualifications like CFA, CPA, or ACCA are considered a plus.
• No prior experience is required in investment analysis within investment banks, asset management firms, private equity firms, or family offices.
• An open-minded approach, a strong desire to learn, entrepreneurial spirit, and suitability for a startup culture are essential.
• A keen interest in investment, strong learning ability, excellent teamwork skills, self-driven, and a strong sense of responsibility.
• Strong financial modeling skills and the ability to create compelling investment presentation slides.
• Strong communication skills in both English and Chinese, with the ability to effectively collaborate with team members across different regions and departments.

Role Overview:
We are seeking a talented Software Tester to collaborate closely with our development team, focusing on software creation, testing, and troubleshooting. The ideal candidate should have 2-3 years of experience and expertise in C++/C#, WPF, gRPC, message frameworks, service-oriented architecture (SOA), and databases.

Responsibilities:

• Collaborate with cross-functional teams to develop, test, and troubleshoot software applications.
• Design and implement software components using C++/C# and WPF frameworks.
• Develop and integrate services using gRPC and message frameworks in a service-oriented architecture.
• Perform thorough testing of developed applications, identifying and fixing issues.
• Analyze and resolve software problems, ensuring robust performance and reliability.
• Maintain and update existing software systems and databases.
• Document testing procedures, outcomes, and software changes effectively.

Requirements:

• 2-3 years of experience in software development and testing.
• Proficiency in C++ or C#.
• Strong knowledge of WPF for desktop application development.
• Experience with gRPC for remote procedure calls.
• Familiarity with message frameworks and service-oriented architectures (SOA).
• Solid understanding of database design, management, and querying.
• Excellent problem-solving and troubleshooting skills.
• Ability to work collaboratively within a team and communicate effectively.

We are looking for a Business Analyst to be a part of our #blazeclan Singapore team!

This is an exciting opportunity for a qualified professional with an overall 2+ years of experience to join and add value to one of the Fastest Growing BIC (Born in the Cloud) company.

We would like to hire enthusiastic people who thrive on taking on challenging roles in order to give them an opportunity to hone new skills and try novel approaches.

As we are growing, we embrace diversity in thought, contribution and are committed to providing an equitable work environment.

Experience: Nrs of Years 2+

Location: Singapore

Salary Range: SGD 4000 – SGD 8000

JOB DESCRIPTION:

Responsibilities

• Support the project management for the system development and implementation activities
• Develop business process flows and obtain stakeholder sign-offs
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Other governance, documentation and process work as required

Competencies

• Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous
• Excellent documentation skills for project and system development and testing
• Excellent Visio skills
• Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans
• Outstanding time management, communication, and organisation skills

---------------------------------

We are Great Place to Work certified; looking for technically forward, cloud-savvy professionals.

Join us and commit to work in an ambiance that is free of prejudices.

If you think you could be the perfect fit for us, then take the leap and apply today!

Let us know at: [email protected]

We would love to hear from you!

Job Description

Responsibilities

• Gather and understand the business requirements and translate to Functional Specifications
• Walkthrough of Functional Specifications with users, development and technical teams
• Develop web based applications based on specifications
• Provide support and trouble shoot application issues
• Perform unit and integration software testing
• Produce Test Scenarios targeting all business requirements
• Person in charge of all requirements/functional specs clarifications
• Conduct defect analysis during UAT
• Coordinate and liaise with relevant parties for project related items
• Could be assigned as Project Manager in some projects.

Requirements

• Degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Strong analytical and problem-solving skill.
• Able to work in fast paced and challenging environment
• Able to learn and adapt quickly to new skill and technology
• Good communication, presentation and inter-personnel skills.
• Must be a team player as well as able to work independently
• Strong techno-functional skills required:
• Proven experience in requirement gathering and documenting them
• Experience in conducting User Acceptance Test and User Training
• Good in documentation example: Technical design, User manuals, FAQ etc
• Handle users' requests and Application support
• Good understanding of programming and coding standards
• Proficient in developing Web based applications using .NET and MVC 5
• Proficient in SQL programming in MS SQL 2016 and performance tuning
• Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)
• Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later
• Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library
• Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap
• Working knowledge with VS 2015 and TFS

EA Number: 11C4879

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a sales support Admin.

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To prepare delivery order and memo forms for daily works.
• To follow up with client for date of delivery and or installations.
• To assist to brief and arrange teams for delivery and or installations.
• To arrange for drivers to assist in collection/pick up or delivery.
• Ad hoc admin jobs assign.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Willing to learn and work in a team.
• Professional presence and excellent communication skills.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• ·Windows OS (Must know Windows 10)

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities:

1. Cooperate closely with Product Managers and provide actionable insights to drive SEA business growth, and improvement of operational efficiency.
2. Leverage data analysis expertise to design data solutions to solve commerce product problems such as supply growth, seller growth and marketplace efficiency etc.
3. Design and conduct A/B testing experiments to estimate the new product feature launch, to help evaluate the ROI efficiency.
4. Provide in-depth analysis with localized suggestions for improvements to align with business goals.
5. Build and improve data infrastructure such as dashboards and self-serve analytics tools to improve efficiency and support decision-making.

Qualifications

Minimum Qualifications

1. At least 3 years of working experience in data analytics, with a Mater's degree or above.
2. Proficient in SQL, Python or R, and expertise in A/B testing experiment design is required.
3. Familiar with the product design process, and experience as partner to Product Managers is highly preferred.
4. To succeed in the role, you need to be a proactive, self-driven and impact-driven person.

Preferred Qualifications

1. Able to work with cross-functional teams in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As a ERP Support Executive, you will help grow the company by finding leads, closing sales, supporting existing clients, formulating sales strategies, and communicating digital transformation solution value to clients. It is required that you will interact with clients on a daily basis and provide them with the meaningful digital transformation solutions.

This job will provide you:

- An opportunity to drive change with your customer to do business like never before in a new and transformational way

- The chance to lead multi-cultural, diverse teams of digital transformation consultants, engineers, architects, and delivery teams who all have a vested interest in the customer

- Building trusted relationships through engagements focused on driving the customer’s desired business outcomes using open source ERP solution

- Deliver the customers business and technology outcomes reliably.

- Continue to lead Digital Transformation discussions with customers through best in class virtual engagements.

- Orchestrating and coordinating the team, ensuring that the best of Traktech and our partners is brought to help our customers deliver their business goals.

POSITION OVERVIEW : Murex - Level 3 Application Support

POSITION GENERAL DUTIES AND TASKS :

Qualifications, Skills, and Experience

Experience: 7 - 10 years

Proven strong experience in Murex application support, specifically in Murex FO (Trade lifecycle, etradepad, Product control. Pricing, Simulation, PnL Analysis, PLVAR) MLC, Market Risk (market risk limits, P&L vectors, and stress scenarios), Hedge Curves, SIMM

Hands-on experience troubleshooting complex issues within Murex and related environments.

Strong experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Strong experience with production, test, and development environments, including batch processing and job monitoring.

Technical Skills:

Advanced Murex troubleshooting skills

Trading Systems & Data Integration: Strong experience with event-driven systems (MxML Exchange) for trading, events, and settlements, and integrating standard interfaces and connectors such as Bloomberg, FIX connectivity, MarkitWire. Skilled in real-time market data management using tools like RTBS, MDCS, and Market Data Interface Tools.

Post-Trade Operations: Expertise in post-trade workflows, document management, settlements, collateral management, ensuring efficient trade processing and operational support.

APIs and Reporting: Proficient in using Limit Authorization Service (LAS) API, Flex API for EQD, IRD, and CRD products, and Curve API for yield curve management. Experience in Datamart reporting for data analysis and regulatory reporting.

Unix/Linux Systems: Solid proficiency in Unix/Linux environments, including system navigation, file management, shell scripting, and troubleshooting. Skilled in process management, system monitoring, and log analysis for effective system administration.

SQL & Database Management: Advanced SQL skills for querying, manipulating data, and performing complex data analysis across relational databases.

Strong understanding of database structures, including tables, indexes, views, and stored procedures.

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Familiarity with batch processing and monitoring tools to ensure system reliability during overnight batch cycles.

Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.

Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.

Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.

Proactive approach to identifying and addressing potential issues before they impact the project.

Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support.

Self-motivated, with the ability to work independently and as part of a team.

Strong attention to detail and methodical approach to incident management.

Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Working Hours:

Standard working hours, but flexibility may be required to cover trading hours, including early mornings or late evenings, depending on market conditions.
Rota to monitor online the overnight Murex batch

Job Description:

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Proven experience in Level 2 application support within the financial services or trading technology space.

Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.

Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.

Understanding of networking protocols and data feeds and how they interact with trading platforms.

Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

• Singapore Based (Tuas, Changi)
• 5 days | Monday - Friday (8am-5pm)
• Bachelor Degree or equivalent in Computer Science or related field; 1-2 years’ experience in Windows Desktop support.
• Career Progression Opportunities

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services in COMPANY’S, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.

• Manage operation and systems as well as review and improve the functional units in OSS/General Services

• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts

• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management

• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting

• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up

• Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation

• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships

Requirements

• Bachelor Degree in any discipline

• 5 years or more of related working experience

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

We are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success and satisfaction while working with innovative SaaS solutions.

The Product Support Engineer is responsible for responding to customer issues across the Workiva platform. Their every day workload consists of providing technical and functional support to customers over the phone, chat or case management, this includes troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.

What You’ll Do

• Provide technical and functional expertise to customers through phone, chat, and ticket management
• Manage customer inquiries within expected time frames, escalating only when necessary
• Maintain professionalism and establish positive rapport with customers
• Troubleshoot customer issues using application knowledge, experience, and self-guided research
• Resolve customer issues independently or with minimal assistance
• Link, author, and edit content in Workiva’s knowledge base to enhance customer self-service resources
• Accurately capture ticket notes, document activities, and manage tickets for clarity and actionability

What You’ll Need

Minimum Qualifications

• Language Skills: Native or professional-level fluency in Japanese (both written and spoken) to communicate effectively with Workiva clients in Japan, along with a strong command of English
• Technical Expertise: Experience with SaaS products and familiarity with cloud technologies, APIs, and databases
• Customer Service: Proven experience in an enterprise customer-facing role, with excellent interpersonal and communication skills
• At least 2-3 years of experience in a Technical Helpdesk/Support environment
• Ability to multitask and manage changing priorities across various communication channels (email, phones, ticketing system)
• Bachelor’s degree or equivalent work experience
• Self-motivated and results-oriented, able to coach others to demonstrate similar characteristics
• Anticipate obstacles, establish timelines, and define service level agreements
• Enjoy troubleshooting, asking critical questions, and probing for information to facilitate problem-solving
• Represent the team in cross-functional meetings or projects, contributing to a positive team culture

Preferred Qualifications

• Experience with support tools like Zendesk, Jira, or similar platforms
• Technical aptitude, proficiency in Google Drive, Microsoft Office Suite, OneCloud
• Basic or intermediate experience in database support or network security support preferred

Travel Requirements & Working Conditions

• Varying and overtime hours may be required during peak seasons
• Up to 10% travel for regular customer meetings and events
• Reliable internet access required for any period of time working remotely and not in a Workiva office

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company
Our Client is a renowned European bank with global footprints.

about the job

• Provide assistance to dealers in booking FX trades into the system, ensuring accuracy and efficiency in the process.
• This could include data entry, trade confirmation, and communication with other parties involved.
• Manage the lifecycle of FX accumulators and structured products, tracking their creation, modification, and eventual settlement.
• Generate and maintain accurate money market rates for the system, which are essential for pricing and risk management of FX and other financial instruments.
• Ensure the accurate booking and reconciliation of FX trades and products, minimizing errors and potential risks.

skills and experience required

• >1 year of experience
• Team player
• Ability to work in a fast paced environment
• Good interpersonal and communications skills

To apply online please use the 'apply' function.
(EA: 94C3609/ R21100955)

• 3+ years of experience in Mobile Testing and Java SDK.
• Analyze business requirements and technical designs for testability and traceability
• Participate in test planning, estimating, and scheduling
• Develop test plans covering functional, system integration, and regression testing
• Design both manual and automated test cases and scripts
• Utilize appropriate tools for the development and execution of manual and automated test cases and scripts
• Diagnose, document, help troubleshoot, and isolate bugs and issues encountered during testing
• Log daily progress and escalate testing issues using the appropriate escalation paths

Analysts in Vena Energy’s Investment team will support the execution of investment opportunities for Vena Energy in the renewable sector across Asia-Pacific.

Key Responsibilities

• Support the investment process for new investments which will include project due diligence, research, financial modelling and valuation;
• Involve with Vena Energy’s projects following the investment, including monitoring performance of key value drivers, performing regular internal valuations, assisting with the execution of on-going financing transactions and monitoring investment performance in general;
• Actively support all aspects of new platform investments, add-on investments, monetization and related financing;
• Process new investment opportunities, ranging from market assessment, to competitive positioning, to initial underwriting and deal structuring;
• Dedicate diligent efforts on pursued deals, including business diligence, risk underwriting, and managing external advisers;
• Build robust flexible financial models to support management investment decisions, focusing on analyzing project returns, optimizing capital structure, identifying risks and potential upside, and presenting analytical findings in a clear and concise manner;
• Provide hands-on support to portfolio companies on project models, annual budgets, and compliance issues.

Education

• Bachelor’s degree and strong GPA from a leading college or university.

Experience

• 1-2 years of experience working as a business analyst, financial analyst or project team member in finance, economics, investment or actuarial fields preferred. Recent college graduates will be considered.

Skills

• Possess a passion for the renewable energy sector.
• Excellent analytical abilities and problem-solving skills with a solid understanding of accounting concepts, financial statements and cashflows.
• Strong communication and interpersonal skills.
• Able to multi-task and focus on delivering results.
• Highly entrepreneurial with a conscientious detail-oriented nature