This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year customer service or call center experience

- Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided

Job Description & Requirements:

1. Implement and support HR/payroll software:

2. Perform the following tasks during & after project implmentation:

2.1 understand client’s requirements.

2.2. Full implementation life cycle:

Installation

Configuration

Software User training

3. On-site support

4. Off-site support

Full software training will be provided.

Responsibilities

• Track production flow to guarantee efficiency.

• Develop efficient routes and schedules for deliveries.

• Manage invoices, bills, and tracking of shipment.

• Update the database to ensure the most cost-effective means are being carried out.

• Communicate with couriers (land, air, and sea) for scheduling and cost appraisals.

• Assist in developing professional relationships with shipping companies and manufacturers.

• Work alongside IT technicians for efficiency.

• Assist in planning logistics for warehouses, transportation, and suppliers.

• Attend regular meetings to present forecasts and new implementations.

• Log data related to logistic administration into the software.

Requirement

• Degree in Science, business administration, logistics, or another related field

• Minimum of 2 years of experience in an Analyst role

• Excellent record-keeping skills

• Excellent interpersonal and organizational skills and able to communicate with persons at all levels

• Excellent computer literacy with adequate knowledge of logistics programs

• Ability to work as part of a team as well as independently

• Outstanding leadership skills

• Knowledgeable logistics software

• Knowledgeable in chain processes

As a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems.

Responsibilities:

· Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software.

· Assist to restore the system to its operational condition.

· Support in monitoring and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Support in field testing by carry out software testing on the system whenever there is a new software bug fixes and ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Provide technical support in managing the spares provisioning, support and test equipment and other tools.

· Assist in undertaking store keeping functions in respect of receipt, issue and disposal.

· Support in carrying out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares.

· Assist in monitoring the end-of-life and end-of-support status of the spares and installed hardware.

· Support in carrying out preventive maintenance on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule.

· Assist in performing calibration, servicing and verification of system configurations and submit the report.

Knowledge, Skills and Experience:

· Diploma / Bachelor’s Degree in IT/Engineering discipline

· Minimally 1-2 years of experience in supporting network, security, server and UPS

· Minimally 1-2 years of experience in supporting mission critical systems

· CCNA Certification is a must

· Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Ability to cope in a highly pressured fast-paced environment

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

Responsibilities:

• Responsible for ensuring sales incentives and commercial incentives are calculated in a timely and accurate manner, in accordance with applicable policies and agreements.
• Conduct in-depth analytical review of sales incentives and commercial incentives, and prepare clear and concise management reporting.
• Coordinate with cross-functional teams to ensure timely and accurate reporting, and perform adjustments/reconciliations, as necessary.
• Communicate incentives calculations to Sales team and Clients.
• Ensure timely and accurate pay-out of incentives.
• Provide training to Sales and cross-functional teams.
• Work closely with Revenue Manager to develop and maintain robust incentives processes with strong client-focus and continuous improvement mindset.
• Support ad-hoc projects, including process and system improvement initiatives, internal audit, etc.

Qualifications:

• BA/BS in Accounting, Business Administration, Analytics or related fields. MBA degree is a plus.
• 4+ years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields.
• Highly analytical; Comfortable dealing with numbers and the processing of financial information.
• Excellent knowledge of MS Office (particularly Excel).
• Highly self-motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Support multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 4 years working experience in delivering and supporting IT applications
• Basic knowledge of SQL and writing SQL queries
• Knowledge of Agile methodology
• Experience in managing customized or bespoke application
• Excellent written and verbal communicationskills with emphasis in technical writing

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Job Responsibilities:

• Conduct analysis and evaluation of financial statements and credit histories for both existing and potential clients.
• Review credit applications and execute credit checks.
• Consolidate and report Credit and Counterparty exposures for specific business units, emphasizing overdue and breaches.
• Collaborate with the IT team to automate manual reporting and address day-to-day issues.
• Demonstrate a profound understanding of commodities, risk concepts, and internal systems.
• Promptly escalate limit breaches to Senior Risk Managers for immediate action.
• Independently manage business lines by liaising with multiple stakeholders and providing risk assessments.
• Identify opportunities for process improvements and streamline procedures to enhance productivity.
• Serve as a backup for other team members to ensure service delivery.

Job Requirements:

• Hold a degree in a quantitative discipline (e.g., Mathematics, Data Science, Economics, Finance, Engineering, etc.).
• Possess a minimum of 5 years' experience as a rating analyst in banks, banking captives, or commodity companies.
• Exhibit excellent attention to detail.
• Proficient in Excel, with knowledge of VBA considered a plus.
• Demonstrate a strong conceptual understanding of the credit risk domain.
• Foster good teamwork and maintain positive relationships with stakeholders.
• Adaptability to work effectively in a dynamic environment.

R22104464
EA: 19C9859

As a Senior Analyst, you will play a crucial role in Real-Time Incidents (RTI) projects, contributing to the real-time accuracy of map data on our Partner's platform. Your key responsibilities include:

• Proactively monitor live markets to identify and capture disruptions or incidents for the assigned regions.
• Ensure real-time incidents are promptly and accurately documented using appropriate tools and systems.
• Reflect captured incidents on the Partner's map to provide timely and accurate guidance for all map users.
• Liaise with counterparts in Spain on the RTI projects. Spanish proficiency is required to translate documents from English to Spanish and vice versa.

Job Requirements

• 1 year of relevant experience
• Able to write and speak Spanish (DELE B1/B2 or equivalent) to translate documents from English to Spanish to facilitate communications with Spanish counterparts.
• 1 year of technical support or other problem-solving experience.
• Coordinate and switch between multiple workflows, adapting to a fast-paced environment.
• Good web-research ability to analyze and interpret patterns and trends, recording findings with written notes and using appropriate software.
• Keen attention to detail and self-motivated.
• Able to maintain a positive attitude and attention to detail when performing repetitive tasks.
• Adaptable and able to learn new projects and processes.
• Good judgment and decision-making capability.
• Customer service background in a communications team is a plus

Interested applicants please send your resume to [email protected]. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

Responsibilities

• Assist in the financial controlling of Treasury business unit on balance sheet and profit and loss (P&L) account
• Perform month end General Ledger (GL) closing & prepare Manual Journal Entries to support the business activities
• Assist in profit and loss (P&L) reconciliation
• Participate in profit and loss (P&L) reporting or controls
• Assist in adhoc investigation

Requirement:

• Diploma or bachelor's degree in Accountancy/ Finance or related majors
• At least 6 months experience in Finance or accountancy role in a banking or financial industry
• Knowledge in general ledger closing and profit and loss (P&L) reporting.
• Good attention to details

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Responsibilities:

• Ensuring compliance with credit approvals, Credit/Legal documentation policy, and department procedures for facility and security documentation.
• Reviewing routine facility documentation for both existing and new facilities.
• Managing security and documentation associated with the credit portfolio.
• Preparing periodic and MI reports for the department.
• Performing checker and maker tasks as needed, and assuming a joint custodian role when nominated.
• Adhering to processes and procedures, escalating risks/issues for timely resolution.
• Improving the quality and timeliness of credit application forms.
• Making clear recommendations to credit committees and ensuring timely submission of credit proposals.
• Offering consultation on credit application forms adequacy and compliance.
• Maintaining independence in the second line of defense while supporting the first line in underwriting credit transactions.

Requirements:

• Postgraduate degree in Economics, Finance, Accountancy, or Business Administration with a strong foundation in analytical and quantitative techniques.
• 7 years of banking experience with a significant portion in Credit functions across various products, markets, and business types.
• Experience in credit admin or a similar function with large regional or global financial institutions.

R22104464
EA: 19C9859

Responsibilities

• Responsible for providing post-sales support.
• To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
• Responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.
• Co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.
• Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.
• Evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
• Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
• Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
• Performs specific or ad-hoc functions as assigned by the Manager / Department Head.
• Any other duties as assigned by the Company from time to time.

Requirements

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• At least 3 years of Customer and People Management working experience.
• Prior working knowledge in Profit & Loss will be highly preferred.
• Possess a service-oriented mindset.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

• Short walking distance from MRT station
• Mon - Fri, 8.30am - 5.30pm
• Salary: Up to $3,500 + AWS + Variable Bonus

Our client is a reputable German MNC and dealing with Trailer Truck Equipment & Parts.

Responsibilities:

• Handle customer inquiries via various communication channels.
• Advise customers on product availability and delivery details.
• Ensure accuracy and timely processing of customer orders, including document preparation and input into the company's computer system.
• Manage special orders and notify customers of item availability.
• Organize correspondence filing and coordinate shipping and delivery documents.
• Participate in sales meetings and maintain sales records.
• Collaborate with other departments for various tasks, such as technical queries and payment processing.
• Independently manage shipping and customs invoices, liaising with company forwarders and shipping agents.
• Prioritize tasks to meet commitments efficiently, adjusting priorities as needed.
• Update purchase orders and records in the system, verifying orders and supply invoices.
• Negotiate rates with forwarders for optimal cost effectiveness.
• Coordinate inbound traffic and track all consignments to maximize efficiency.

Requirements:

• GCE 'O' Level, NITEC, Diploma, or equivalent qualification.
• Minimum of 2 years of experience in a related field.
• Capable of working under pressure in a fast-paced setting.

How to apply:

Should you be keen to explore the opportunity, click "APPLY NOW" button to submit your resume!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

✔ MUST have technical sales experiences, Oil & Gas industry preferred

✔ Work location is at Mandai Estate, North (Bus from Bukit Panjang/Kranji MRT)

✔ Mon - Fri, 8am - 5pm

Job Responsibilities

• Manage a pool of 700 customer accounts and maintain high levels of customer satisfaction among assigned accounts
• Address technical queries, assist with part numbering, and up-sell products complementing the application in discussion
• Identify accounts with potential for growth and develop account plans
• Understand customers’ challenges and suggest appropriate solutions to address their challenges
• Work closely with the supervisor to keep up-to-date and provide feedback from customer base
• Understand customers’ challenges and suggest appropriate solutions to address their challenges
• Competitor activity monitoring and prompt reporting to supervisor for feedback to Head of Sales
• Keep track of new applications and share with the larger sales team
• Other duties and tasks as assigned from time to time

Job Requirements

• Ability to work effectively in a team to deliver on shared goals
• Liaise with factory when necessary and attend meetings, webinars and trainings beyond office hours when required.
• Diploma or strong science/technical discipline with 2-3 years of inside technical sales experience relevant to Oil & Gas industry
• Some experiences in dealing with Oil & Gas, Semi-conductor and Refining / Petrochemical industry is preferred.
• Excellent communication with ability to articulate thoughts and ideas.
• Computer Skills: Proficient in Microsoft 365 business applications (Word, Excel, PowerPoint, Outlook, and Power BI), basic knowledge of SAP B1 and aptitude to learn business systems and other software platforms as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Peh Hui Xian (Mich)

EA Personnel Reg No: R24120511

• Permanent role with variable bonus
• Hybrid
• Experience in business analysis/ data analyst who analyze business performance

Role and Responsibilities:

•  Collect, analyze, and interpret data to identify trends, patterns, and potential areas for enhancing vessel financial performance.
•  Develop insightful analysis and assist internal stakeholders to provide recommendations with the objective of financial improvement.
•  Track and submit monthly KPI Report to management.
•  Manage business unit’s / sub-business units’ implementation of improvement actions.
•  Conduct benchmarking exercises.
•  Analyse data and provide insights for P&L forecasting and budgeting.

Requirements:

•  Bachelor’s degree in either business administration, accounting, data science, statistics, mathematics, or similar subject from a recognized university.
•  Minimum 3 years of relevant working experience.
•  The expertise to deep-dive and gain insights from data is a must.
•  Excellent charting and graphical representation skills to enable effective communication of insights to management.
•  Driven and a self-starter who enjoys working in a fast-paced environment.
•  Excellent problem-solving skills and a proactive approach to challenges.
•  Proficiency in data analysis, Microsoft Excel and MS PowerPoint. SAP is a plus.
•  Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders.
•  Proficiency in the English language, both verbal and written.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

• Short walking distance from MRT station
• Mon - Fri, 8.30am - 5.30pm
• Salary: Up to $3,500 + AWS + Variable Bonus

Our client is a reputable German MNC and dealing with Trailer Truck Equipment & Parts.

Responsibilities:

• Handle customer inquiries via various communication channels.
• Advise customers on product availability and delivery details.
• Ensure accuracy and timely processing of customer orders, including document preparation and input into the company's computer system.
• Manage special orders and notify customers of item availability.
• Organize correspondence filing and coordinate shipping and delivery documents.
• Participate in sales meetings and maintain sales records.
• Collaborate with other departments for various tasks, such as technical queries and payment processing.
• Independently manage shipping and customs invoices, liaising with company forwarders and shipping agents.
• Prioritize tasks to meet commitments efficiently, adjusting priorities as needed.
• Update purchase orders and records in the system, verifying orders and supply invoices.
• Negotiate rates with forwarders for optimal cost effectiveness.
• Coordinate inbound traffic and track all consignments to maximize efficiency.

Requirements:

• GCE 'O' Level, NITEC, Diploma, or equivalent qualification.
• Minimum of 2 years of experience in a related field.
• Capable of working under pressure in a fast-paced setting.

How to apply:

Should you be keen to explore the opportunity, click "APPLY NOW" button to submit your resume!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines
• Respond to system queries, perform troubleshooting internally / with Vendor, and conduct research to identify solutions to reported issues
• Identify issue trends and implement solutions or prevention methods for recurring issues to improve system stability

Key Requirements

• 0-2 years working experience in delivering and supporting IT applications
• Good analytical, problem solving skills and attention to detail
• Good written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and good interest in business processes and process re-engineering
• Experience with working with Kiosk/POS applications will be a plus

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• At least 5 years working experience in delivering and supporting IT applications
• Analytical, problem solving skills and attention to detail
• Written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and interest in business processes and process re-engineering
• Basic knowledge of SQL and writing SQL queries

We are looking for engineers to provide preventive and corrective maintenance on IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job requires standby 24/7 after office hours when required

• Class 3/3A driving license is compulsory

• On job training will be provided, no experience is required

• 8.00am-5.30pm/Monday-Friday with standby duties when required

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Braindge Singapore Pte Ltd (Braindge) was founded in 2014 and is a company based in Singapore as the headquarter for Southeast Asia’s IT Solutions services. Braindge has a strong presence in both local and offshore banking industry which provides services in Project Management, Software Development, Risk Assessment, etc.

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Directors and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the qualities of a Lead BA who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Division Manager and carry out leading functions of the department.

Job Descriptions:

Work as a Business Analyst (BA) that supports the business users at a Japanese bank.

Duties & Responsibilities

As a BA - Process Design

• Perform AsIs business analysis on corporate banking back-office operation in relation to ISO20022. (Generally, it will be ISO20022 related, however, there may be other related project, subjected to changes in the projects direction by the clients or our company.)
• Propose the ToBe operation.
• Engage with operation users, capture operation requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality.
• Liaise with business and IT stakeholders and end users to clarify requirements, and to prepare detailed user stories/functional specification document for software product development.
• Be the bridge between end-user and technical team to close all the Gaps during all stakeholder liaisons.
• Prepare documentation in align to the project, Experience in writing functional and technical documentation is a must.
• Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions.
• Undertake a consultant role to operations, and to think out of the box to find new solutions to existing problems.
• Support operations in providing cost effective/practical solutions that meet client’s digital strategies.

Project Reporting

• Track all project deliverables, identify dependencies, risks and issues, and escalate to the project manager.
• Provide regular updates to the project manager and managements.

Basic Requirements

• Proven record of business analysis experience in system implementation projects in Banking domains.
• Knowledge and experience in ISO20022 payment standard and SWIFT messages.
• Minimum 5-6 year's experience in IT related project especially in ISO.
• Experience with application development/systems implementation, documentation, and improvement.
• Strong numerical, analytical, critical thinking and problem-solving skills.
• Excellent client-facing with good interpersonal skills.
• Degree IT or Computer Science (advantage).
• Strong IT skills and knowledge to grasp client’s business needs during appointment.
• Ability to collaborate with multi-national internal/external stakeholders.
• Strong communications skills to handle impromptu requests.
• Meticulous and attentive to details.
• Positive attitude and ability to work under stress.

Why join Braindge?

• Hybrid work arrangement + work life balance.
• Competitive salary package + flexi-benefits.
• Receptive management + supportive leaders.
• Cohesive workplace environment + great colleagues.

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or
• Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirement

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Able to perform 12 hours shift working

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151