L2 Technical Application Support:

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support

• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Support SRs and changes; Follow the ITSM process

• Administer and maintain the system; Maintain availability and optimal performance of the systems

• Maintaining and updating technical documents and procedures

• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Good troubleshooting and communication skills

• Able to work well in a team environment

• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.

• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.

• 2 days work, 2 days off

Job Description

• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Important

• Need to work in shifts, on weekends and PHs
• Shift/Work schedule – 44 hours per week. 5.5 days
• No shift allowance, but we have PH allowance which is $100 for every PH that candidate is scheduled to work.
• Candidate is expected to work on rotating shift. We have a few shift timing (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm)

EA Number: 11C4879

Responsibilities:

• Perform general Account Function
  Perform general HR Function
• Providing secretarial and admin support to lawyers and executives, as required or according to work arrangement.
• Attending to general file administration, including file opening, sorting and closing processes.
• Conducting searches on publicly available databases.
• Populating checklists upon receipt of relevant details and client documents.
• Organising and maintaining physical corporate secretarial files storage system according to established protocol.
• Accounting support and follow up on accounts receivables.
• Assisting law firm in overall admin requirements, including general admin duties.

Requirements:

• Experience in accounts and admin function.

Primestaff Management Services Pte Ltd

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Kumon is the world's leading after-school enrichment programme. It was founded in 1954 in Japan, and the Kumon Method originated from a father's love for his son. The programme has over 4 million students, and learning opportunities are offered in more than 60 countries and regions worldwide. The main goal of Kumon is to help individuals discover their potential and develop their abilities to the fullest, thus nurturing human capital that will contribute to global society.

If you share the same passion for developing children and seeking a meaningful career that contributes to their development on a global level, Kumon invites like-minded candidates to join as an Associate, Management Support.

Job Purpose:

The main purpose of this position is to facilitate communication of policies and activities of the head office in Japan and the regional headquarter to each country by providing interpretation, translation support and secretarial services for Kumon Asia & Oceania's Management.

Duties & Responsibilities:

• Provide translation and interpretation from Japanese to English, and vice versa:
• Translate various documents such as presentations, newsletters, reports, company policies and speeches etc.
• Interpret and facilitate communication between Japanese and non-Japanese speaking stakeholders.
• Support Management in secretarial and administrative tasks, such as handling expenditure, travel arrangements, schedule meetings, coordinating and monitoring reporting schedules.

Knowledge and Skills Requirements:

• High proficiency in both Japanese (preferably JLPT level 1 or near-native) and English languages
• Strong written and verbal communication skills
• Proficient in MS Office (Excel, Word, PPT) and video-editing

Credentials and Experience:

• A Bachelor’s Degree or a Diploma from a recognised institution in any discipline
• At least 2 years' professional experience in interpretation and translation

Special Requirements:

• Strict confidentiality obligations
• Excellent communication and interpersonal skills
• Able to work in a team-oriented environment
• Ability to prioritize and manage tight deadlines
• Willing to travel overseas

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.
• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.
• 2 days work, 2 days off

Team Support, Customer Solutions and Innovation, AP

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

Principal Accountabilities

a. Team and management Support

- Administrative support of the VP sector Head (e.g. travel arrangements, meeting coordination and preparation).

- Drive core administrative duties and develop ongoing process enhancements for the sector.

- Facilitate new team member onboard process.

- Become a “GeT” super user; manage purchase order process ensuring a smooth, accurate and timely turnaround including defining SOP for accounting process.

- Prepare accurate invoices with itemized detail according to vendor agreement and work stream.

- Manage and track team’s travel, leave, and training schedules.

- Review and analyse T&E report for the team on monthly basis.

b. Sales support activities

- Organize and take minutes for monthly Sales Meetings.

- Provide analysis of sales-related data and information.

- Maintain the contact database for both internal and external customers.

- Prepare supporting materials, notes and presentations for meetings.

- Provide support to sales managers including researches and presentations.

c. Event Management (Internal/ Customer Activities)

- Coordinate and organize both onsite and offsite team-related activities such as townhalls, offsites and kick-offs.

- Support Events Team in end-to-end practical setup and delivery of conferences & events.

- Support planning, management and controlling of event budgets.

- Support Marketing materials developments and coordination.

Education / Qualification / Certification / Requirements:

- Minimum of + 5 years of relevant working experience supporting senior management or equivalent.

- Excellent Computer literacy, MS Office skills (Word, Excel, PowerPoint).

- Good networking skills and personal judgement.

- Interaction with AP, EMEA & AM region. Proficiency in English - both written and spoken knowledge are essential (Mandarin will be an added advantage).

- Strong organizational skills and meticulous (processes, data, reporting).

- Result-driven attitude.

- Strong communicator and relationship builder.

- Strong team player and “hands-on” approach.

- Quick learner.

Job Description:

Are you a proactive and detail-oriented individual looking to join a dynamic team? We are seeking an Aftersales Executive/Sales Support to manage our aftersales operations and ensure customer satisfaction. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you!

Key Responsibilities:

· Prepare and issuance of quotations for spare parts within 48 hours.

· Process customer orders within 48 hours.

· Acknowledge purchase orders from customers.

· Update customers on delivery schedules and any delays.

· Prepare Commercial Invoices and Packing Lists for local/direct deliveries.

· Coordinate delivery instructions with Germany HQ

· Print Delivery Orders for warehouse for local deliveries.

· Address any order discrepancies with HQ upon customer request.

· Send delivery notices to customers upon order completion.

· Request shipping documents and/or Air Waybills (AWB) from HQ.

· Compile billing documents for the Finance Department.

General and administrative:

· Manage and respond to emails from our general inbox

· Request additional information from email senders

· Regularly learn and update with new & existing product knowledge and application

· Direct emails to the appropriate parties as needed

Requirements:

· Strong organizational and communication skills

· Ability to work independently and as part of a team

· Proficiency in Microsoft Office Suite

· Proficiency with cloud invoicing systems

· Experience in aftersales or sales support is a plus

Benefits:

· Competitive salary with negotiable terms.

· Comprehensive perks and benefits package.

· Opportunity for career growth and development.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Task: The Intern, Customer Support will have the opportunity to assist our customers with their problems while using R&S products and services. This role will ultimately help establish our reputation as a company that offers excellent customer support during all sales and after-sales cycle.

Responsibilities:

• Provide assistance to customers' queries while using R&S products in a timely and accurate manner, via phone, email or ticketing system
• Identify customer needs and provide timely resolution of problems or escalation on behalf of customers to appropriate next level of technical support personnel
• Update the ticketing system databases with information about technical issues and useful information provided by customers
• Improving existing ticketing system by evaluating system process and making recommendations
• Frequent interaction with sales and technical support for resolving customer issue
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students from ITE / Diploma in Business/ Engineering or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

JOB DESCRIPTION

Primary Function - ERP (SAP) Support Analyst

Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.

Main Duties and Responsibilities

• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)
• Any other duties which may be assigned to you by your superior from time to time

JOB REQUIREMENTS

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)
• Good Teamwork
• Ability to work creatively and analytically in a problem-solving environment
• Good communication (written and oral) and interpersonal skills
• Good command of English both written and spoken

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Responsibilities

• Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools.

• Build data flows and pipelines with high resiliency and integrity controls.

• Adapt and migrate legacy reports to new BI platform.

• Work closely with business stakeholders and subject matter experts to understand the business needs and then develop, test and deploy the appropriate solution.

• Collaborate with the business technology division to adopt internal software engineering and data governance best-practices and ensure that delivered solutions comply with technology and security guidelines.

• Deploy and enhance solution(s) progressively using agile/scrum methodology to meet business needs in a timely and adaptive manner.

• Compile design and technical documentation on the solution(s).

• Produce user guides and conduct workshops to train or coach users through the application change management process.

• Manage and lead all unit testing, integration testing, user testing, regression and any other tests required for the new solution(s).

• Providing hands-on guidance to users on functional and technical issues.

Skills/Requirement

• Diploma/bachelor's degree in computer science, data science, software engineering or related fields.

• Atleast 1 years of relevant hands-on experience in requirements gathering, software development and database design is a plus.

• Hands-on experience with scripting on PowerShell, Python, etc.

• Writing SQL queries and working with MS SQL. Familiarity with data ETL and data warehouse/cubes is a plus.

• Any relevant experience with coding on web/app/server-side applications is a plus.

• Experience with source code management and deployment, agile development methodology, and DevOps.

•

• The Test Analyst is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.
• Understand and analyze testing requirements to prepare test plan, and test design
• Web Services,Mercury LoadRunner,ASP .Net,Business Requirement & Analysis,Testing - Automation (selenium),Testing - Security,Testing - Performance
• Advise project team on design consideration to facilitate meeting of requirements
• Prepare and ensure readiness of test bed and test environment to carry out the test execution
• Execute test in accordance to the test design
• Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, etc
• Prepare test report for submission & regular test results update
• Recommend and use automated testing tools where appropriate
• Manage test activities and ensure the planned test activities are completed as scheduled
• Adopt test standards and testing methodology
• Create awareness; conduct training on test techniques, assists in implementation of test standards, consistent methodology, best practices and principles

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

. Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Our client is a leading MultiTech Social Media company. They are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies.

Job Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Job Requirements:

• Bachelor's degree or equivalent with min 3 years experience in music account management, operations, product management, online operations, consulting, or data analytics.
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience.
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel) experience.
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Description

• SAP BRF+
• SAP ECC
• SAP HANA (At least one FULL life-cycle implementations of SAP S/4HANA)
• SAP SD.Good understanding of Finished Goods business process. Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Data Migration Analytical skill sets
• Functional testing
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)

EA Number: 11C4879

Job Description

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.

• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

• Translate functional requirements to design.

• Work with technical SMEs to understand their requirements and ensure these are met.

• Define best practices and standards for the microservice implementation.

• Identify and define implementation patterns.

• Lead activities to build accelerators and tools to increase the quality of deliverables.

• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

• Continuously seeks to manage and utilize technology, platforms, and systems more efficiently.

• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in computer science.

• 10 years of technical experience within architecture development, integration of backend systems and development.

• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.

• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

• Strong hands-on with design patterns, clean code.

• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

• Experience in designing and coding scalable Microservices.

• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

• Experience in Spring Cloud.

• Experience in Azure Kubernetes Service(AKS).

• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

• Experience in API Management using Azure API Gateway(APIM).

• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

• Demonstrated knowledge of OAuth token-based authentication protocol.

• Demonstrated knowledge of PCI and Security Coding Standards.

• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.

• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

EA Number: 11C4879

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Duties

· Supporting Sales Team with ongoing existing customer compliance list requirements such as KYC, Supplier Due Diligence Compliance list, Supplier sustainability compliance, Supplier onboarding documents and Supplier Finance statements.

· Supporting Sales Team for RFP & RFI responses, working with internal stakeholders for technical and compliance matters.

· Follow up with customers’ request to support the AE on One time charge, Custom part Labour installation and material requests.

· Follow up with customers’ request to support the AE including budgetary quotation (especially basic services like interconnections).

· Supporting Sales Team on coordination and following up on termination and renewal request.

· Supporting Sales Team with SFDC usage leading to the generation of Sales Order Forms.

Skills

· Salesforce, Excel and Power Point knowledge and experience is required.

· 3+ years of experience in Sales Admin / Quote Support, preferably in IT/Telco/Data Centre industries.

- Experience in Siebel & Salesforce will be required

· Post-secondary or equivalent qualification, preferably in IT/Technology related field.

· Able to communicate fluently in spoken and written English and be customer focused.

· Able to handle urgencies and be adaptive in a fast-paced environment.

Responsibilities

• COLLECT, ANALYZE, AND ENRICH INTERNAL AND EXTERNAL SOURCES OF ANTI-FINANCIAL CRIME (AFC) INTELLIGENCE, INCLUDING BUT NOT LIMITED TO INFORMATION FROM COMPETENT AUTHORITIES, TYPOLOGY REPORTS BY REPUTABLE GOVERNMENTAL/NON-GOVERNMENTAL BODIES, AND THE BANK’S INTERNAL AFC SURVEILLANCE SOURCES/SYSTEMS/MODELS.

• CONDUCT STRATEGIC ANALYSIS TO IDENTIFY MONEY LAUNDERING, TERRORIST FINANCING AND OTHER EMERGING FINANCIAL CRIME TRENDS OR PATTERNS THAT MAY HAVE AN IMPACT TO THE BANK; AND CONDUCT OPERATIONAL ANALYSIS TO IDENTIFY SPECIFIC ENTITIES OR NETWORKS THAT MAY POSE FINANCIAL CRIME RISKS TO THE BANK.

• Provide timely and concise updates to relevant stakeholders on the outcomes of strategic/operational analyses, including the assessment of the financial crime risks, its potential impact to the Bank and the possible risk management actions

Skills/Requirement

• At least 2 years of experience in an investigative or intelligence related anti-financial crime (AFC) role in a financial institution, law enforcement agency or similar fields where investigative/research skills and approaches are employed.

• Able to conduct sound research to gather relevant information from various sources, and apply suitable analytical skills to discover insights, draw conclusions and provide appropriate recommendations.

• Able to appreciate how financial crime-related developments locally and internationally may have an impact to the Bank.

• Proficiency with online research tools/databases and data analytics tools.

• Knowledge of how data analytics can be deployed in the AFC intelligence space.

• Strong sense of integrity, self-driven, inquisitive, and resourceful.

• Strong interpersonal, communication and presentation skills.

• Strong project management skills

• Diploma / Degree in Finance, Business or any related field

• Certified Anti-Money Laundering Specialist (CAMS) or a Diploma in AML with International Compliance Association will be advantageous.

•

About the role

The position is part of our Cyber Fusion Center’s SOC team and is responsible for real time security event monitoring and security incident investigation.

Job Responsibilities:

• Investigate and review computer intrusions focusing on initial infection vector determination, identification of new indicators of compromise (IOC), and tactics, techniques, and procedures in support of threat detection and remediation.
• Continuously monitor security alerts queue and perform initial triage to identify any false positives and initiate improvement as necessary.
• Monitors health of security sensors and managed security infrastructure, and provide necessary support, including root cause analysis, and prepare incident reports.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Collects data, evidence, and context necessary for Level 2 escalation.
• Works closely with Level 2 & Level 3 team towards the continuous improvement of the service.
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Able to work in day and night rotational shift covering weekend/public holiday.
• Prepare scheduled and ad-hoc security summary report.

Job requirements:

• Diploma/Degree in Computer Science/Computer Engineering/Information Engineering/Cybersecurity or equivalent.
• At least 2 years of knowledge experience with security solutions and tools such as Firewall, Router, Proxy, EDR, PAM, IDS/IPS, SIEM.
• Basic understanding of common networking protocols and system infrastructure.
• Strong analytical, problem solving and interpersonal skills.
• Proficiency in one or more general-purpose programming languages (Perl, Python, PHP, Java, Yara, Regular expression etc) will be a plus.
• Relevant certification e.g., Certified Ethical Hacker (CEH) or Security+ will be a plus.
• Ability to work independently, under the general guidance.
• Working experience and knowledge on system infrastructure with interest of exploring into security domain also welcome to apply.
• Fresh graduates are also welcomed to apply.

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

You will join our team as an Actuarial Data Analyst, where you’ll become part of Munich Re’s Life and Health Southeast Asia Unit in Singapore, supporting the SEA Life Commercial team.

You will utilize your actuarial knowledge and data analytics skills to transform, process and analyze client bordereaux data. A key focus of the role will be driving the Treaty Monitoring Project (KTM), which aims to refine the tracking of treaty performance. Your efforts will result in comprehensive reports and actionable insights that inform organizational strategies.

Additionally, you will contribute to ad-hoc analyses and collaborate on projects that enhance processes, ensuring the delivery of high-quality, data-driven solutions.

Your job:

• Collaborate with actuarial and accounting teams to analyse and interpret treaty terms and product features.
• Lead the onboarding of treaties and the development of the KTM project by automating data-driven processes, designing algorithms for data cleaning, and preparing comprehensive documentation to improve efficiency and accuracy.
• Develop and maintain dashboards using tools such as VBA, SQL, Python, and Power BI to visualize, monitor, and analyse client data, providing relevant insights to support business decision-making.
• Partner with clients and internal teams to identify and resolve data issues, ensuring documentation and maintaining high data quality standards.
• Conduct ad-hoc investigations, including premium reconciliations, generating management reports, and preparing datasets for experience analyses.
• Support the team with miscellaneous tasks, demonstrating adaptability and a proactive problem-solving mindset.

Your profile:

• Bachelor's degree in Actuarial Science or Business Analytics, with a strong foundation in data transformation and data analysis.
• Experience in actuarial-related roles and Life Insurance principles and products is preferred; fresh graduates are welcome to apply
• Proficient in Excel, SQL, and data analysis automation, demonstrating strong analytical and problem-solving skills.
• Skilled in data visualization tools, particularly Power BI, for creating compelling reports.
• Detail-oriented with a proactive approach, committed to continuous learning, and possessing a positive willing-to-learn attitude.

Our Benefits:

• Flexible and hybrid working arrangements
• Generous annual leave allowance
• Competitive dental, life and health insurance coverage

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.

What We Do

LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain.

With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial ecosystem and enable the sustainable growth and stability of our customers and their communities.

Together, our five business divisions – Data and Analytics, FTSE Russell, Risk Intelligence, Capital Markets and Post Trade – offer customers seamless access to global financial markets, across the trading lifecycle.

LSEG is headquartered in London and has a major presence throughout Europe, the Americas, Asia Pacific and emerging markets.

Working in the World Check Risk Screening product, the Lead Research Analyst is required to maintain accurate information currency to support the growth of LSEG's Content business across the region.

Role summary

As a Lead Research Analyst, you will conduct in-depth research on breaking news in mainland China, Hong Kong and Taiwan, regarding specific Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) related issues. We focus on maintaining an extensive list of Politically exposed persons (PEP), State owned & invested enterprises (SOE/SIE), Sanctions ownership information, etc.

Daily, you will research and extract data from extensive sources from public domain, ensure accuracy and quality of findings by aligning with policies and applicable laws.

What you'll be doing:

• Strong analysing, capturing the right intelligent information and summarizing in a timely and accurate manner.
• Strong adherence research guidelines following strict requirements to ensure product content and quality.
• Provide content support to clients on daily basis and work closely with team members, client and country researcher across offices to support related ad-hoc projects.
• Work independently in handling individual and team assignment and tasks.

Role requirements:

• Native or full professional language proficiency in Chinese as well as English.
• Good English comprehension and writing skills.
• Preferably at least 2 years' related work experience in research and compliance.
• Strong analytical skills especially with excellent attention to details and critical thinking to analyse and resolve research related issues.
• Strong organization and interpersonal skills.
• Enjoy reading news, following current events as well as good knowledge on official and credible media sources.
• Good domain knowledge of local naming conventions including characteristics of personal names, salutations and titles.
• Passionate about research work and knowledge pertaining to mainland China, Hong Kong and Taiwan, political structure and governance at all levels, sanctions, law enforcement and regulatory enforcement bodies and relevant national laws concerning the AML/CFT regime is an advantage.
• Good understanding of the prevalent financial crimes in mainland China, Hong Kong and Taiwan, based on guidance and reports from the Financial Action Task Force (FATF), the Asia/Pacific Group on Money Laundering (APG), and other relevant sources.
• Exhibit excellent professionalism - self-motivated, can-do attitude, innovative thinking, strive for efficiency.
• Leading, managing and prioritizing multiple tasks and activities simultaneously in meeting tight datelines and work effectively

Education Qualification/Certifications

• Bachelor’s degree or equivalent experience preferred in International Relations, Political Science, Security Studies, History, Journalism, Linguistics/Languages, or other Humanities fields. Outstanding graduates in other fields or those with validated experience will be considered.
• AML related certifications will be prioritised, if equally qualified.