This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

Job Description:

• Monitor and analyze log data, network traffic and/or alerts generated by a variety of security technologies in real-time; escalate and explain validated security incidents to customers. • Investigate attacks against customer networks.
• Write up security incident reports detailing the threat, its characteristics, and possible remediation activities.
• Research new threats and ensure appropriate detection capabilities are in place to identify and respond to these threats.
• Routinely review security incidents and other customer deliverables for adherence to the established procedures and guidelines.
• Document, rectify, and provide feedback to other analysts as necessary.
• Articulate security issues to customers, both verbally and written.
• Understanding of current vulnerabilities, attacks and countermeasures.
• Developing knowledge of key security technologies.
• Developing knowledge of cyber-attacks and vulnerabilities.
• The team operates on a 24x7 shift work to deliver monitoring services and support across multiple customers.
• Create new Security (SOP) document or update existing documents.
• Analyze security controls implementation and recommend area of improvement

Requirements:

• MUST have: carbon black, tenable, QRadar, Trend Micro, Imperva DAM, IWSVA - candidate who can start asap.

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role: Application Support Lead

Experience: 10+ Years

Responsibilities:-

• Drive the team to monitor, triage and resolve the incidents and service requests raised by the user for timely response and resolution in production support environment.
• Troubleshooting skills for resolving issues/incidents and requests raised by users in a production support environment.
• Maintain a comprehensive understanding of the landscape of services across domains.
• Refine realtime observability and metrics to improve visibility of the full stack environment.
• Design and configure DevOps pipeline working with the Client and Project teams.
• Define, articulate, and drive automation activities.
• Acts as SME to senior stakeholders and /or other team members
• Responsible for ensuring that project SLAs and KPIs are met.
• Identify and define necessary system enhancements, including using script tools and analyzing/interpreting code.
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems.
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions.
• Drive the major incidents (P1/P2) to closure following the major incident management process of the customer.

Experience:

• 10 - 14 yrs experience in application (L2) support.
• Experience in ITIL processes.
• Experience in Microservices, Docker, Github, Jira.
• Experience in PagerDuty, SumoLogic.
• Strong understanding of AWS Cloud services.
• Building and maintaining tools to automate application deployment, performance tuning and monitor operations.
• Hands-on experience with scripting languages such as Ansible, Terraform.
• Strong implementation experience using Continuous Planning, Integration, and Deployment tools like GitHub and Containerization technologies like Docker, Kubernetes etc.
• Good communication skills and ability to articulate technical issues/requirements.
• Functionally decompose complex problems and identify solutions and understand the system interdependencies and limitations.
• Drive the team to ensure that the day to day issues are logged and addressed promptly and create/track the progress of incidents, service requests and problem tickets and meet SLAs.
• Work with customers in providing updates to the queries and driving reviews and discussions on incidents/issues and weekly/monthly governance.

• Great working environment and collaborative members
• Opportunity to work with an experienced engineering team

About Our Client

Our client is a third party maintenance company delivering IT Hardware Maintenance services to the Financial Services and Telecommunication marketplaces.

Job Description

• Install, troubleshoot, and maintain client enterprise servers (e.g., HP/Dell/IBM/Lenovo Servers).
• Identify, analyse, and repairs hardware failures.
• Determine and recommend which product or services best suitable to the customers' needs.
• Relies on your expertise and judgment to plan and accomplish goals.

The Successful Applicant

• Possess positive attitude, strong analytical and critical thinking skills.
• A self-starter who is able to work independently without supervision and within a team environment.
• A professional demeanour and the ability to develop effective working relationships with end users and stakeholders.
• Hardware Breakfix Hands-on replacement working experience. - IBM Blade Center, HP BL/DL/ML series, Dell PowerEdge series.

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

As a Client Service Technology Operations Analyst in Payment Solution Center, you will be part of the passionate and high performing team that supports a diverse product portfolio at the forefront of emerging payments solutions.

The Payments Solution Center provides 24/7 support to clients that leverage digital, end-to-end solutions that help them manage their business and working capital. In this role, you will support the Bank’s internal & external clients utilizing various API based services for payment initiation and reporting, make sure the clients’ inquiries are addressed on day-to-day basis as per business expectations based on the complexity of the issues across multiple products and line of business.

Job Responsibilities

• Work with minimal direction/independently, keeping management informed of progress and escalating issues.

• Own/Manage work queues (phone/email/internal case), required daily tasks and established service level agreements, and troubleshoot and investigate client technical and transactional inquiries.

• Proactive outreach to clients and internal partners to address processing errors or in support of platform changes.

• Safeguard sensitive and/or client Personally Identifiable Information (PII) while ensuring timely escalation and reporting of potential fraud or security breaches as per policy.

• Deliver exceptional client experience, while maintaining all the business requirements including controls, advocating on behalf of client to ensure client needs are met when working with business partners.

• Support the development and maintenance of policies, procedures, and training materials.

• Ensure client satisfaction and confidence in JP Morgan’s service offering, based on Client Satisfaction (CSAT), is at or above departmental standards.

• Occasionally work on weekend occasionally to provide service our clients in different location.

Required Qualifications, Capabilities, and Skills

• Advanced/Specialist/Management/Graduate Diploma or equivalent is required; Fresh graduates can be considered.

• Flexibility to work in a hybrid work environment, across various shifts, and holidays where supported markets are open.

• Intermediate MS Office and standard PC skills with the ability to learn and support digital platforms and products and ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.

• Able to build and maintain good working relationships with business partners. Mobilizing resources across teams when needed to address client concerns.

• Able to effectively manage operational risk through adherence to established procedures and controls.

• Effective communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance.

• Professional Mandarin Language skills are required to provide service to our Chinese clients.

Preferred Qualifications, Capabilities, and Skills

• Prior Client Service experienced would be an added advantage.

• Able to maintain awareness of multiple work streams simultaneously and translate complex technical information into simple terms.

• Effective analytical approach and complex critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=05cfccdbceb797455830efae0c81484d

Deliver Finance Analyst

1 Year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. With over $93B in 2021 sales, they have more than 140,000 employees across 60 countries with a heritage of more than 130 years.

Key Responsibilities

• Prepare regular reports to drive visibility to Deliver-owned financial metrics for the region.
• Support financial records reconciliation under new management reporting solutions
• Support updates of the change management progress and drive some of the change management agenda
• Support submissions in regional FP&A processes for business planning cycles & updates, forecasting, and actuals reporting. Includes
• Support consolidation of regional financials tracking to support regional FP&A processes & submissions
• Support ongoing improvement in the reporting capabilities (Example, updating excel reporting solutions to new data sources, enhancing reports to new business needs)

Qualifications, Experience and Skills

Qualifications:

• Bachelor’s Degree in Accounting & Finance or equivalent with minimum 1 year of experience
• Advanced skills in Microsoft Office (especially Excel- Pivot Table & various look-ups)

Critical Competencies

• Strong attention to details to ensure accuracy
• Strong planning and prioritization

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description

• Prepare monthly, quarterly, semi-annual and annual reports and certifications
• Perform monitoring of employees personal account dealings, gift and entertainment, fit andproper declarations, email monitoring, phone taping etc
• Monitor MAS’ publications, circulars, announcements and any other regulatory releases
• Ensure monthly confirmations and attestations have been received and/or sent out in a timely manner
• Review of sales and marketing materials
• Assist in representatives’ appointments, cessations and notifications on representatives’ change in particulars
• Assist to onboard new hires in terms of assigning compliance trainings and certifications
• Advise employees on Singapore regulations as well as internal policies and procedures
• Any other ad-hoc responsibilities assigned

Job Requirements

- Minimum 2-3 years of compliance, KYC AML experience

- Strong interpersonal and communication skills

- Team player

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

This is a 6 months contract assigned to our client

Work Location: City Hall

Salary Range : $2,300-$2,600

Job Description

1. Logging/resolving User Queries.

2. User administration for the project with regards to client and consultants IDs in the DEV and

QA environment.

3. Backup to PMO tasks.

4. Audit and Operation report preparation.

5. IR/SR/CR administration and alerting.

6. Basic administration of the ServiceNow tool, including ticket assignment, creating new users etc.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are looking to speak with Change Analysts:

Responsibilities

· Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions

· Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation

· For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting

· Produce high quality program reporting, including capture and maintaining projects in management tool. Present program status in existing governance routines.

· Provide ad hoc support across Change book of work

Requirements

· Experience of having worked on a change initiative with strategic deliverables required

· Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization

· Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or

· Clearing Operations, or previously worked in a supporting BAU process

· Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential

· Experience in driving process forward independently whilst seeking steer and guidance as and when necessary

· Candidate should be intellectually curious and understand what drives processes

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

Job Description:

• To work with business analysts, users and other stakeholders and examine all business demands and contribute in formation of high level solution design.
• To acquire a deep understanding of business practices; adequate knowledge of databases, and good understanding of system security.
• To evaluate epics, user stories and backlogs vs current system features which will facilitate the technical solution.
• To plan and organize technical briefings and solutions validation sessions ensuring that it adheres to agile framework.
• To work with the devops team to engineer software, scripts and tools to enable the delivery of bank's products and services especially areas on the policy servicing functions.
• Provide inputs to ensure the solutions are within the Insurance companies governance and compliance framework as well as to adhere to local regulatory requirements.
• Keep up to date and provide updates on key milestones during the project cycle.
• Gather feedback from end users to give way to continuous system improvements.
• To adapt and adopt quickly to various insurance companies governance procedures and processes and be able to share the knowledge to new joiners within the team.
• Assess proposed support structure and mechanism for new onboarding systems.

Requirements:

• Domain experience (insurance) or functional experience (CRM, Digital Apps, Customer journeys) is MANDATORY.
• Profiles of Tech BAs' from insurance companies will be the right fit for this role.
• Possess strong analytical and problem-solving skills, as well as planning and organizational skills
• Strong agile delivery experience
• Strong foundation on insurance product manufacturing and experience in delivery of policy servicing functions.
• Ability to develop cohesive working relationships with internal/external stakeholders
• Value focus: possess a value add mind-set with a focus on delivering measurable business value, delighting the customer, and optimizing ROI.
• Decisiveness: natural problem solver who makes decisions and prioritizes initiatives using data and facts rather than intuition and feeling.
• Ability to work effectively under pressure with competing and changing priorities.
• Ability to bring analytical rigour, structure and effective solutions to poorly-defined problems
• Strong interpersonal, influencing, persuading and communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
• Excellent team player, comfortable to work in group of highly driven individuals.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Admin Assistant | Data Entry | Sales Support | Tuas

• Monday – Friday 8am - 5:45pm
• $2000 - $2400
• Working location : Tuas West Road

Job Responsibilities

• Assisting on sales quotation
• Administrative duties in accounts such as opening Delivery orders and invoices (will be trained)
• General filing and documentation
• Data entry

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About the Client

Our client is one of the reputed firms in Singapore

Responsibilities

• Responsible for the overall system analysis activities; ensures high quality deliverables and meeting project schedules.
• Address and resolve functional as well technical issues relating to the platform
• Ensure functional knowledge is propagated downward to the project technical and QA teams so that quality testing is conducted and followed through
• Support during testing phase of delivery to ensure the functional requirement is delivered
• Engage with system vendors to ensure business requirements/functionalities are clear for delivery throughout the end-to-end project implementation phases

Skills/Requirement

• Experience in Temenos Wealthsuite / T24 product
• Hands on working experience in Triple A is a must
• Experience in delivery of Private Banking solution and hands-on experience on at least 1 end-to-end application delivery
• Experience in Unix/Linux shell scripting
• Experience in application solutioning as well as code review
• Experience in end-to-end application delivery management in ensuring quality delivery
• Experience in application delivery in ensuring full compliance of Bank’s policy and standard
• Experience in Temenos Wealth suite / T24 products integration with good understanding of n-Tier application architecture concepts

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Exchange Traded Derivatives (ETD) Operations Transformation and Change Analyst

Contract until 31 Dec 2024 (extendable)

Responsibilities:

• Work with BAU teams to identify and agree user requirements for strategic Cleared Derivatives architecture solutions

• Work with BAU teams to understand impact of Regulatory change and inform design of strategic solutions for implementation

• For funded projects track UAT status including schedules, resourcing, environments, scripts, and results reporting

• Produce high quality program reporting, including capture and maintaining projects in Bank of America program management tool. Present program status in existing governance routines.

• Provide ad hoc support across Change book of work

Core Skills:

• Experience of having worked on a change initiative with strategic deliverables required

• Confident communicator who can convey complex messages to a wide audience and is adept at negotiating and navigating at all levels across an organization

• Instance credibility across ETD Experience of Exchange Traded Derivatives Execution or Clearing Operations, or previously worked in a supporting BAU process

• Experience of using an Exchange Traded Derivatives clearing platform beneficial but not essential

• Experience in driving process forward independently whilst seeking steer and guidance as and when necessary

• Candidate should be intellectually curious and understand what drives processes

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Provide first level technical support, troubleshooting for desktop hardware, software & network incidents and service requests.

• Adhere to ITIL processes for incident management, problem management, and change management.

• Record, categorize, prioritize, and escalate incidents and service requests following established procedures.

• Perform remote and on-site troubleshooting of desktop systems, printers, peripherals, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, software applications, and patches/updates.

• Provide support to end-users via a service counter, addressing walk-in inquiries, issues, and requests promptly and professionally.

• Ensure compliance with IT policies, standards, and security protocols.

• Collaborate with cross-functional teams to resolve complex technical issues and escalate problems, as necessary.

• Contribute to knowledge base articles and documentation for efficient problem resolution and user self-help.

• Assist in maintaining inventory and asset management records for desktop equipment and software licenses.

• Provide training/support on desktop usage, best practices & IT service requests.

Requirements:

• Certifications in ITIL Foundation Certification, CompTIA A+, or Microsoft
• Certified Desktop Support Technician (MCDST) are a plus.
• 2 years of experience in L1 desktop support role
• Understanding of ITIL framework and processes, particularly incident management, problem management, and change management.
• Proficiency in diagnosing and resolving desktop hardware, software
• Experience support to end-users at a service counter or in-person setting.
• Familiar with Windows and macOS, Microsoft Office Suite
• Strong knowledge of TCP/IP, DNS, DHCP, and network protocols.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Lead and supervise the Broadcast TechOps team, ensuring that all technical operations run smoothly.
• Manages and supports three broadcast data centres onsite/remotely.
• Service recovery of live services – headend, ingest and playout.
• Event management – Major events (EPL, FIFAWC, EURO, national significant broadcast event).
• Ops excellence – IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance.
• Managing live content/sports event acquisition via satellite, fibre and IP delivery.
• Work closely with the project, operations, and external parties in overseeing technical aspects of projects and system issue resolution.
• Planning and implementing system upgrades to keep the broadcasting technology up to date. Perform system administration tasks such as system hardening, patch installation and inventory.
• Maintaining records and documentation related to equipment, maintenance, and technical procedures.
• Developing and implementing disaster recovery and emergency response plans to ensure minimal downtime in case of technical failures.

Skills for Success:

• Degree in Electronics or Computer Engineering.
• 5 years’ experience in the broadcasting/media industry. Preferably working as Support Engineer/Team Lead/Supervisor.
• Operation and maintenance of various SDI and IP - based broadcast systems (e.g. audio/video processors; audio/video broadcast monitor; graphics; subtitling; video routers; video transcoding; and video compression/transport)
• Experience in networking preferably CCNA certified.
• To ensure 24/7 availability of the TechOps team, to cover shift when required.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Next Level Racing is looking at hiring a Sales Operations Exective to support the fast growth of company in Singapore

The role essentially is managing shipments and billing for the global customers from factories in China. This requires coordination with factories, freight forwarders and customers to optimise the shipments and supply chain.

The candidate should have understanding of logistics and shipments and sales support functions.

The position is working from home ; the team meets based on needs.

Company Overview

The concept behind Snap Fitness, the world's fastest-growing fitness franchise, is a simple one: compact, 24/7 gyms with state-of-the-art equipment, minimal staffing and no fuss.

Founded in 2003 in the United States, Snap Fitness has taken on a rapid expansion plan and has currently more than 2,000 clubs worldwide including USA, Canada, Mexico, Australia, New Zealand and now Singapore. We now offer fitness solutions to more than half a million members worldwide.

About the role

We are seeking a highly motivated and organized individual to join our corporate team as a Franchise Support and Development Executive. You will play a crucial role in providing support and guidance to our network of franchisees, ensuring the successful establishment, operation and growth of Snap Fitness franchises. Your responsibilities will include assisting franchisees in various aspects of their business, addressing inquiries, and facilitating communication between franchisees and the corporate team.

Working within a small, yet dynamic team of like-minded individuals, you will be required to be a self-starter, an accomplished problem solver, possessing excellent customer service ethic and communication skills, whilst maintaining high standards of work with a focus on attention to detail, and accept that ownership of the support role to our network, cannot be placed on paper – it is a way of thinking.

What you’ll do

Franchisee Support

• Monitor and engage with franchisees and provide regular updates to corporate headquarters
• Guide and support franchisees through the pre-opening process, providing detailed information about our brand, business model, and franchise requirements while maintaining the brand's standards and expectations
• Collaborate with franchisees during the opening process, ensuring a smooth and successful launch of their facilities
• Conduct training sessions for new franchisees on operational procedures, brand standards, and customer service to ensure consistency across all locations.
• Serve as a liaison between corporate headquarters and franchisees to address inquiries, concerns, and provide ongoing support.

Compliance Oversight

• Work closely with franchisees to ensure that approved plans are properly executed and aligns with the franchise guidelines.
• Conduct regular audits and inspections to ensure that operational and brand standards are communicated, trained, and maintained across the network
• Provide constructive feedback and recommendations to franchisees to enhance the overall brand consistency and member experience

Location Scouting

• Research and analyze potential locations for new franchises, considering demographic trends, competition, and market demand.
• Collaborate with real estate agents, property owners, and developers to identify and negotiate favorable lease agreements for new locations
• Evaluate the feasibility of potential locations based on factors such as technical suitability, foot traffic, accessibility, and local zoning regulations.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Experience in franchise support, business development, or a similar role within the fitness or hospitality industry is an added advantage
• Excellent communication and interpersonal skills to build positive relationships with franchisees and external stakeholders.
• Strong organisational and planning skills to manage multiple projects simultaneously
• Analytical mindset with the ability to assess potential locations based on various factors.
• Attentive to detail and a strong understanding of brand guidelines and franchise requirements

What’s in it for you

• Competitive remuneration
• 13th month Annual Wage Supplement
• Complimentary Gym Membership
• Health and wellness benefits
• Opportunities for professional development and career advancement
• Join a vibrant and passionate team dedicated to promoting fitness and well-being
• Training and development opportunities to enhance your skills and knowledge.

If you are passionate about the fitness industry, enjoy supporting entrepreneurs in their business ventures, and have a keen eye for maintaining brand consistency, we invite you to apply for this exciting opportunity to join our dedicated team at Snap Fitness and contribute to the growth of our dynamic fitness company.

Only shortlisted candidates will be contacted.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Helpdesk Operations Technician(Level 2) acts as the primary user-facing support staff for IT. In this role you will enthusiastically teach internal users how to best interact with and utilize technology; providing support as needed via face to face interaction, chat, email, and video calls.

WHAT YOU’LL DO:

• OS troubleshooting (Windows) user endpoints – virtual desktop, PC & laptop
• Installation and configuration of OS (Windows)
• Installation and configuration of all applications as per BAML user requests while adhering to software policies
• Standard Microsoft desktop application installation and support
• Troubleshooting the OS and standard Microsoft applications
• Ensuring endpoint patching up to date using BAML tools
• Installing and configuring messaging client on workstations
• Email troubleshooting and housekeeping at the client end (Outlook)
• Troubleshooting & resolving user problems remotely for Second level using available tools and engineer spatch at third level.
• Support of corporate mobile devices.
• Support of various virtual meeting software.
• Monitor and prioritize incident tickets received through bank standard ticket management system (ITSM)
• Monitor and prioritize request tickets received through bank standard ticket management system (ITSM)
• Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc. Desktop rollout / replacement for users
• Software update / upgrades to be done using approved deployment tool as per agreed bank standards
• Support file printing from desktop environment.
• Escalate issues in a timely manner as appropriate for incident classification
• Support all desktop hardware devices and peripherals including LCD, keyboard of all types, mouse, webcam, speakers etc.

WHAT YOU NEED TO SUCCEED:

• 2+ years of experience as an IT Support Engineer, Analyst, or Administrator
• Be empathetic, humble, and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic
• Flexibility to work outside of standard work hours to accommodate special projects
• Must speak fluent English

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit

Responsibilities:

• Manage IT Security Protection System, address technical and security issues, and perform Health Checks.
• Review and enhance IT security policies, procedures, and documentation based on industry standards.
• Enforce IT Security Policy compliance, assess security posture, and recommend measures to mitigate threats.
• Develop and enforce security policies to safeguard against unauthorized access and potential threats. Configure and manage IPSEC for secure communication and maintain Access Control Lists (ACLs).
• Implement POA to enhance network security and address vulnerabilities. Develop Plans of Action (POA) based on specific requirements and execute them efficiently.
• Implement and enforce IT security policies on firewalls to safeguard the network infrastructure. Manage and maintain various firewall platforms, including ASA, Juniper SRX, Fortinet, and Palo Alto.
• Utilize network monitoring tools such as SolarWinds, Manage Engine, Netflow, Cacti, and Tivoli to ensure proactive network management and security.
• Analyze and resolve complex network problems, ensuring minimal impact on business operations. Provide comprehensive network support, ensuring smooth operations and quick issue resolution.
• Support Cyber Security Incident management and response for both internal and external parties
• Collaborate with cross-functional teams to address network-related challenges and implement effective solutions.
• Leverage these tools for real-time analysis and reporting on network performance.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in information security and network administration. Familiarity with industry best practices and emerging trends in information security.
• Proficient in Cyber and Network Security Management, IT Compliance and/or Risk Management. In-depth understanding of IPv4, Network Address Translation (NAT), Address Resolution Protocol (ARP), and Dynamic Host Configuration Protocol (DHCP).
• Firm understanding of TCP/IP, OSI Layer, network security, network routing and switching, firewall and etc
• Experienced with Gemalto, RSA, Splunk, SEP and other cybersecurity technologies is advantageous.
• Certification in cybersecurity and/or network design (e.g. SSCP, CISSP, CCNA, CISA)
• Strong understanding of ISO27001 and/or PCI Data Security Standards.
• Strong project management and communication skills (written and spoken)
• Be on standby to provide support for critical security alerts and incident management outside office hours.

• Installation and configuration of operating systems and software for PC
• Provides support for users and various clients
• Diagnose and Resolve Hardware and Software issues
• Assisting users on operating system, email and software related issues
• Install and support network printers
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network and wireless troubleshooting and network connectivity issues
• Deployment of PC, Notebook and Printers for temporary staffs
• Configuration of VoIP phones, Communication Handheld devices and Smartphones
• Processing of service requests
• Managing of active directory accounts creation and file rights management
• Ensure cases and service requests are resolved within SLA
• Constant improvement on current practices to streamline processes
• Familiar with encryption software is an added advantage

Requirements

• Nitec/Diploma in Information Technology, Engineering or related fields
• Strong hardware and software knowledge
• At least 1 year experience in providing technical support
• Must be familiar with Windows operating system
• Familiar with encryption software
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently
• Provide friendly customer service to users and clients
• Office hours / 12hrs rotating shift available

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Simei

Work Service Area: Ang Mo Kio / Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

URGENT

Location : Lock Road

Position : Admin/Finance Support

Contract period : 6months (renewable till 31 Mar 26)

Responsibilities (not limiting to the below list):-

1. General office administration and support
   • Maintain inventory movement for publications and merchandise materials
   • Manage yearly publications consignment sales
   • Dissemination of marketing materials as required
   • Provide logistical support, for events or activities
   • Handle incoming and outgoing mails and courier
   • Maintain office stationery and pantry requirement
   • Maintain contact database and update library records
   • Maintains and update website, manage social media platforms
   • Responsible for crafting EDM or marketing materials (content management)
2. Finance support
   • Verification of procurement and payment requests
   • Perform Goods receipt note (GRN)
   • Prepare revenue and expenditure statements
   • Prepare Manage receivables from funding source

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills. Salary from $5000 - $6000 per month depending on qualification and relevant working experience.
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment.
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.