IT Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

Job Purpose

The Senior IT Test Analyst will work with respective business users, development manager, project managers and other stakeholders with overall responsibility in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

This role is important to ensure the quality of the deliverables is not comprised to avoid any operational issues, regulatory breach, corporate risk or financial loss to the company.

The Job

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute SIT and RT and support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases/ scripts in a proficient manner.
• Prepare and update the Test Summary Report at the end of a phase or at the completion of project.
• Support SIT Test Manager to organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Management.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/ risks and proactively share best risk management practices.

Qualifications - External

Our Requirements

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• 1-3 years of relevant working experience preferably in Life Insurance industry.
• Proven SIT, RT, UAT Testing experience with strong analytical and problem-solving skills.
• Be able to construct simple SQL for data queries.
• Must have working experience in performing ART using tool like Selenium.
• Experience in Quicktest Pro (QTP) as well as technical skills in Java and Oracle PLSQL will be an added advantage.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight.
• Possess leadership skill with hands-on experience as a Test Analyst or Test Manager.
• Self-motivated and able to work under pressure.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Industry: Investment Management Firm
Location: Central
Working Hours: Monday Friday, 9am- 6pm
Basic + Bonus

Responsibilities:

• Collect information, perform research, and analyze real estate.
• Focus on Real Estate Main focus in Singapore also in Uk, Australia and New Zealand
• Able to model waterfall models, development budgets, cashflow and investor return summary
• Assist the CIO to source for credible strategic and sovereign wealth fund investors
• Assist the CIO to manage investment bankers and financing proposal
• Assist the CIO to answer questions from investors
• Assist the CIO to prepare documents for investors Due Diligence
• Deep understanding of financial models
• Other ad hoc duties as assigned

Requirements:

• Bachelors degree in Finance, Economics, Real Estate, or a related field.
• 2-3 years of working experience in investment analysis, real estate, or related fields.
• Familiar with real estate markets in Singapore, UK, Australia, or New Zealand is preferred.
• Strong proficiency in financial modelling, including waterfall models and cash flow analysis.
• Advanced Excel skills: familiarity with real estate analysis tools is a plus (e.g., Argus, CoStar).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities to meet tight deadlines.
• Able to do presentations for the project analysis

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755
JOBID: L73R685X

Job Description

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.

• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

• Translate functional requirements to design.

• Work with technical SMEs to understand their requirements and ensure these are met.

• Define best practices and standards for the microservice implementation.

• Identify and define implementation patterns.

• Lead activities to build accelerators and tools to increase the quality of deliverables.

• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

• Continuously seeks to manage and utilize technology, platforms, and systems more efficiently.

• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in computer science.

• 10 years of technical experience within architecture development, integration of backend systems and development.

• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.

• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

• Strong hands-on with design patterns, clean code.

• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

• Experience in designing and coding scalable Microservices.

• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

• Experience in Spring Cloud.

• Experience in Azure Kubernetes Service(AKS).

• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

• Experience in API Management using Azure API Gateway(APIM).

• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

• Demonstrated knowledge of OAuth token-based authentication protocol.

• Demonstrated knowledge of PCI and Security Coding Standards.

• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.

• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

EA Number: 11C4879

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

As a Senior Pricing Analyst, you’ll work closely with sales representatives, product solutions consultants, legal, contract administration, business unit owners, billing and finance to generate and prepare pricing proposals for delivery to clients. You’ll be responsible for preparing and providing pricing proposals while helping to build out our pricing model. You’ll have the chance to support a variety of different products related to our commercial lending solutions.

About the team:

Join our Capital Markets team today! You’ll have an exciting opportunity to support our commercial lending business with a focus on the APAC market. You’ll work with our sales team on pricing commercial lending products for new and existing clients to maximize value and minimize risk.

What you will be doing:

• Provide pricing and contract approval for all deals in region provides pricing proposals for sales executives and relationship managers.
• Provide pricing across a portfolio of solutions with varying complexity. Pricing may include a combination of software, professional services, hosting, and business process outsourcing.
• Leverage price lists and calculator models to compile all the elements required to price deals. Pricing includes profitability analysis and assessing other performance metrics.
• Provide strategic, pricing and contract support to Sales and Account Management teams located around the globe.
• Thoughtfully synthesize and present analysis and pricing recommendations for complex deals to senior leadership.
• Identify win/loss characteristics of deals and be able to make recommendations on various structures and business investment requirements to help improve win rate.
• Collaborate with Sales, Solutions Management, Professional Services, Managed Services, Pre-Sales, and Client Experience teams to understand costs, develop creative pricing structures, and strategies for complex transactions which include a combination of software, professional services, hosting, and business process outsourcing.
• Routinely reviews pricing proposals for quality assurance based on department standards as related to discounts and credits.
• Creates and recommends new product pricing enhancements affecting entire client base.

What you will need:

• Minimum 7 years of pricing experience including price modelling, pricing management, bid pricing, pricing tools, price calculations, and pricing strategies
• Bachelor Degree in Finance or related field
• Sound knowledge of pricing strategy with an emphasis on value-based concepts including economic value analysis, role of costs in pricing decisions, segmented pricing approaches, life cycle pricing concepts, best practice negotiation strategies, & price sensitivity factors and measurement techniques.
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• General business skills, financial services industry knowledge, financial management and planning skills with experience working in a large matrixed environment
• Strong analytical, statistical and problem-solving skills with the ability to understand and apply learned concepts
• Strong organizational skills and ability to handle multiple tasks and meet deadlines
• Advanced Microsoft Excel skills

Added bonus if you have:

• Reporting skills - Power BI
• Strong understanding of business strategy and how products or initiatives contribute to FIS goals

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Currently pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT

Senior System Analyst (1 + 1 year contract)

We are looking for an experienced and proactive Senior System Analyst for one of our global clients. The Senior System Analyst will be responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. He/she will be required to understand business processes, identify system requirements, and propose solutions to address new requirements across all entities.

The ideal candidate would have more than 3 years hands-on experience in system analysis and development. He/she would need to be experienced in both web-based and windows-based application as well as able todevelop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.

Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities.

Qualifications

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As part of Sun Venture's Investment Strategy team, the Analyst will assist in the development and implementation of the investment programme for Sun Venture, with a focus on Hedge Funds.

You will be responsible for assisting the team in conducting research of fund managers and financial markets through a rigorous due diligence process and regular monitoring of investments:

• Assist in third-party fund manager research and the preparation of investment reports, encompassing both qualitative and quantitative research, with a focus on Hedge Funds.
• Research and assist in the market mapping of fund managers and collate relevant data for future investments.
• Due diligence updates for existing and potential investments, including updating performance tables and analytics.
• Assist in the preparation of monitoring reports.
• Maintain the firm's proprietary performance analytics models.
• Assist in gathering relevant commentary and data from both offline sources (fund manager inputs) and online sources (official statistics) for top down and bottom up analysis for Tactical Asset Allocation (TAA).
• Assist in other ad-hoc projects and tasks related to the investment programme.

• Degree in Accountancy, Business Administration, Finance, Economics, or equivalent. Candidates with CFA qualification will have an advantage.
• A minimum of 2-3 years of relevant investment experience in Hedge Fund analysis.
• Passion for investment management, with knowledge or experience in portfolio management technicalities.
• Detail-oriented, organized, and thorough.
• Strong communication and analytical skills.
• Motivated, proactive, and able to thrive in a fast-paced environment.

This role offers an exciting opportunity to manage end-to-end client contact lookbacks, perform data analysis, and support decision-making processes. The successful candidate will have excellent presentation, time management, problem-solving, and interpersonal skills. Fluency in Mandarin is a plus but not essential. If you are a proactive learner and self-starter seeking continuous improvement in all job-related aspects, this could be the perfect role for you.

• Manage end-to-end client contact lookbacks
• Perform data analysis and support decision-making processes
• Opportunity to work in a dynamic team

What you'll do:

As a Client Services Analyst, your primary role will involve managing the end-to-end client contact lookback process with accuracy and efficiency. You will be responsible for reviewing client email addresses in our database, ensuring legitimacy of domains, particularly those that do not match the client name. Your role will also involve performing regular client outreach via phone or email to confirm records while tracking responses systematically. You will be expected to prepare weekly progress updates for management and support decision-making processes through data collection, processing, and analysis. Additionally, you will prepare presentations, reports, and develop dashboards to clearly display findings.

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate.
• Check system for evidence that the prior contact update had been performed correctly.
• Perform client outreach via phone or email to seek confirmation of the records and systematically track responses.
• Complete the required updates accurately in the system.
• Prepare weekly progress updates for management.
• Collect, process, analyze data to support decision making and track performance.
• Prepare presentations, reports and develop dashboards to clearly display findings.

What you bring:

The ideal candidate for the Client Services Analyst position brings a strong ability to work accurately with both numerical and textual data. You are known for your meticulous attention to detail and your excellent verbal and written communication skills. A good command of English is essential for this role, while fluency in Mandarin would be advantageous. You possess good application software skills including Word, Excel, PowerPoint as well as knowledge of Excel macros, Power BI, SQL, Tableau. You are a proactive learner and self-starter, always seeking continuous improvement in all job-related aspects.

• Ability to work accurately with numerical and textual data.
• Detail-oriented and meticulous approach to tasks.
• Excellent attention to detail.
• Strong verbal and written communication skills with a good command of English.
• Fluency in Mandarin is a plus.
• Good application software skills: Words, Excel and PowerPoint.
• Good knowledge of excel macros / Power BI / SQL / Tableau.
• Proactive learner and self-starter seeking continuous improvement in all job-related aspects.

What sets this company apart:

Our client is a leading global bank that values innovation, continuous learning, and collaboration. They offer a supportive work environment where employees are encouraged to grow their careers while maintaining work-life balance. They believe in recognising and rewarding hard work and achievement, offering opportunities for advancement and competitive benefits.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Roles and Responsibilities:

• Monitoring & Management of Network Security Solutions (8*5 on weekdays)
• Implement hardware, install patches and perform periodical upgrades
• Configure, maintain and manage IPSec and SSL Virtual Private Networks environments
• Support Tufin tool for incident management and reporting
• Implement Approved Policy Changes
• Create Certificates, Check the Partition and Issues New certificates
• Troubleshoot NAC Related Issues & Operations Support
• Add / Modify / Delete – Switch / Router / Wireless device to respective Plugin’s
• Continuity & Incident Mgmt. Coordination
• Implement Approved Plugins & upgrades.

Must Have:

• Palo alto Firewall
• Checkpoint Firewall
• Device installation & Upgrade

Good to Have:

• Firewall policy management and troubleshooting
• VPN troubleshooting
• Network & Incident management

Responsibilities

Develop an in-depth understanding of Incident Management Lifecycle

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Supporting the Command and Control of all Critical and High priority incidents for Visa services

• Strive to enable the team to restore IT services as soon as possible using Incident Management techniques

• Timely communication/update to all stakeholders, including senior/executive management. transform technical detail into business language and meet OLAs.

• Drive Improvement of Service Quality by preventing future interruptions to service by way of Continuous Improvement via Problem Management interfacing with Global Problem Management & Support teams

• Ensure accurate logging of incidents in ServiceNow, producing incident summary reports/executive summaries, other reports, appropriate for use in post incident review or for formal internal/external customer review

• Ensure all functions adhere to all policies and procedures to meet the requirements of the Audit, Regulators and Compliance guidelines.

• Representation & Participation for the Major Incident team during operational meetings

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to work unsupervised and make decisions based on the policies and procedures

• This role may require Weekend On-call support.

• Role modelling Visa's leadership principles

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job:

The successful candidate is to manage and drive special projects from end to end in accordance with the timeline and desired outcome, as well as plan, budget, oversee and document all aspects of the specific projects, while providing data analysis support. Work closely with the project management team to make sure that the scope and direction of each project is on schedule, as well as other internal stakeholders for support. This is a great opportunity to learn from and step into a leading on-demand food delivery experience!

Responsibilities:

• Support project management team in providing insights and data analysis to push projects
• Closely managing and driving projects, roadmaps, milestones, timeline and achievements
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and strategy coordination and completion of projects on time within budget and within scope
• Set deadlines, assign responsibilities and monitor and summarize progress of project
• Develop a detailed project plan to monitor and track progress
• Working closely with other departments to achieve best possible outcomes
• Perform risk management to minimize project risks
• Prepare reports for management regarding status of project

about the company

Our client is headquartered in Singapore and has strong regional presence across the globe.

about the job

In this role, you will support the Senior Finance Manager in collaborating with internal stakeholders to ensure daily operations of projects are allocated and budgeted accordingly, you will also manage the financial analysis of the department and overall advise the best cost structure for the internal IT team.

skills and experience required

The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with a year of experience in financial planning & analysis. Prior exposure in supporting IT stakeholders is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

(EA: 94C3609/ R22104071)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be responsible developing, implementing, and maintaining data governance frameworks and risk management strategies to ensure the integrity, confidentiality, and availability of our organization's data assets. This role requires understanding of data governance principles, risk management methodologies, and regulatory compliance requirements.

Data Governance Framework Development:

• Develop and implement data governance policies, standards, and procedures to ensure data quality, consistency, and security.
• Establish data governance frameworks and best practices to manage data assets effectively.
• Collaborate with cross-functional teams to define data ownership, stewardship, and accountability.

Risk Management:

• Identify, assess, and prioritize data-related risks and develop mitigation strategies.
• Conduct risk assessments and impact analyses to evaluate potential threats to data integrity and security.
• Monitor and report on data governance and risk management activities to senior management.

Regulatory Compliance:

• Ensure compliance with relevant data protection regulations, such as PDPA, GDPR, and other industry-specific standards.
• Develop and maintain documentation to demonstrate compliance with regulatory requirements.
• Stay up-to-date with changes in data protection laws and regulations and update policies accordingly.
• Provide advises on data related incidents and escalations as necessary

Data Quality Management:

• Implement data quality management processes to ensure the accuracy, completeness, and reliability of data.
• Develop and maintain data quality metrics and dashboards to monitor data quality performance.
• Collaborate with data owners and stewards to resolve data quality issues and implement corrective actions.

Training and Awareness:

• Develop and deliver training programs to educate employees on data governance and risk management principles.
• Promote a culture of data governance and risk awareness across the organization.
• Provide guidance and support to data owners and stewards on data governance best practices.

Stakeholder Engagement:

• Work closely with business units, IT, legal, and compliance teams to ensure alignment on data governance and risk management objectives.
• Facilitate data governance committees and working groups to drive data governance initiatives.
• Act as a liaison between business and technical teams to address data governance and risk management concerns.

Who we are looking for:

Competencies & Personal Traits

• Driven and Self-initiated individual
• Strong stakeholder management
• Strong communication skills, ability to storyline and engage in focused discussions
• When empowered, not afraid to make decisions
• Operates effectively even when things are not completely certain

Working Experience

• 4-8 years’ working experience
• Relevant experience in Consulting relating to data management or across multiple business disciplines as data governance professionals, business process engineers or business reporting functions
• Experience in working in a diverse organisation and across front to back business processes

Professional Qualifications

• Knowledge of tools and techniques of data governance
• Knowledge of tools, techniques and processes for gathering and reporting data

Education

• Degree holder of any business/ financial related discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Job Description

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Requirements

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting.
• Experience in Agile based development.

EA Number: 11C4879

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques and experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.