Job Mandate

The IT Support Associate is primarily responsible for managing hardware and first line technical support for Singapore Branch. He/She assists the IT Support Officer to formulate the Business Recovery Plan and ensuring that activities of the branch support business priorities.

Duties & Responsibilities

1. Operations Management

a) Acts as the primary first line technical support for Singapore Office to coordinate with HO-IT to resolve users’ problems and to provide efficient service delivery, maintains harmonious working relationship with other units as well as with external entities regarding any matter affecting the operations of the branch.

b) Provides basic preventive and corrective technical support to the branch and assists HO-ITG in the resolution of infrastructure and applications concerns affecting the Singapore Office.

c) Troubleshoots and resolves hardware and software problems.

d) Ensures service level agreement compliance of service providers and reports exceptions to the IT Support Officer.

e) Develops routine/program/spreadsheet to provide formatted reports based on BU's requirements and reduce user's manual recurring tasks.

f) Coordinates with HO regarding the BUs’ report requirements and identify data sources for the reports.

g) SharePoint Administration: Ensures that good housekeeping is maintained, including clean-up of all/unused files in shared drive, etc.

2. Control and Compliance

a) Reviews and recommends system/environment enhancements as needed to ensure compliance to bank policies, procedures, control and achieve optimum efficiency and productivity.

b) Ensures compliance with bank and regulatory policies, procedures, and requirements.

c) Ensures compliance to the requirements related to systems security and physical security.

d) Ensures that Technology Policies and Procedures Circulars (TPPC) and desk manuals are in place.

e) Ensures proper maintenance and control of the Business Continuity Plan (BCP) site.

f) Ensures audit exceptions are corrected and acted upon and that action plans arising from audit findings are met.

3. Administrative

a) Ensures annual asset records checking and updating are performed and maintains inventory list of software and hardware, backup tapes, licenses and manuals.

b) Views, reads, replies regularly to e-mail messages to ensure that all instructions, advice, problems are properly handled,

acted upon and archives email messages accordingly to ensure new messages will be received.

c) Gives recommendations to improve operational efficiency.

Company Overview:

Valina Services is a Quality Assurance (QA) and Commissioning, Qualification, and Validation (CQV) solutions provider for the Life Science industry. We offer personalised and focused solutions for customers across the healthcare, pharmaceutical, and manufacturing domain.

About the Role:

We are looking for a highly motivated and experienced Application Support Engineer to join the Valina Services team. The ideal candidate will have a strong technical background to provide technical helpdesk support and design automation test scripts for SaaS applications.

Job Responsibilities:

- Provide technical helpdesk support for SaaS applications to address service concerns and resolve technical problems.

- Troubleshoot technical issues and work with support team and SMEs, when necessary, to ensure minimal disruption to user operations.

- Develop, execute and maintain automated test scripts using web automation tools.

- Collaborate with cross-functional teams to understand requirements and design test strategies

- Provide guidance and support to the team on automation experience and knowledge.

- Analyze test results, identify performance bottlenecks and recommend improvements.

- Stay updated with the latest trends and best practices in test automation and continuously improve the testing process.

- Willing to do manual testing on an as-needed basis.

Job Requirements:

- Well-versed in programming languages (eg, PHP, HTML 5, JavaScript, MySQL, XML)

- Understanding of software testing lifecycle (STLC) and testing methodologies.

- Familiarity with cloud-based testing environments (eg, AWS, Azure).

- Experience in web automation tools (eg, Selenium, Appium).

- Having knowledge of automation testing software like Cerberus, Cypress, Playwright, etc. will be advantageous.

- Experience in the Life Science industry will be a plus.

- Able to think out of the box and adapt to changing priorities.

- Excellent collaboration, problem-solving abilities, and adaptability in a dynamic environment.

What We Offer:

- Competitive basic salary and commission package

- Collaborative and team-oriented culture that embraces diversity

- Comprehensive medical and dental benefits

- Flexible hybrid work policy

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create fee proposals, PowerPoint presentations, and materials for tender interviews.
• Prepare detailed reports and presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate, prepare, and review review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
• Collect process and qualification data to create product Best Known Methods (BKMs)
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• Master's or Bachelor’s degree in engineering or higher qualifications
• 4 - 7 years of semiconductor equipment experiences
• Prior experience with PVD or CVD or Wet Cleans chamber highly desirable
• Experience with Metrology tools a plus
• Ability to commit to some travelling requirements

This role offers an excellent opportunity for a highly organised, reliable and effective individual to take on the role of business support coordinator in our firm and to work with a team of professionals. You are expected to be proactive, forward-thinking and organized while assisting partners and teams with their work activities. You will be involved in many operational matters which will require you to maintain confidentiality and be good at multi-tasking.

Responsibilities

• ­­Provide administrative support to Business Units and relevant stakeholders.
• Organising internal and external meetings, appointments, events, and/or taking minutes of meetings, etc, within the portfolio of the Business Units. To be responsible for all necessary coordination, communication and exercise discretion of the time needed for such arrangements.
• Prepare monthly reports and consolidation of data for the relevant Business Units.
• Assist in the preparation/collation of email circulars, PowerPoint presentations, etc as and when needed.
• Management of projects which includes liaising and follow up with stakeholders on behalf of the partner he/she reports to.
• Organisation and coordinate projects, meetings and related trainings.
• To monitor and track training hours.
• Coordinating with vendors to assist stakeholders in travel arrangements.

Requirements

• Diploma/degree holder in any field
• Minimum 2-3 years of experience in business support role
• Microsoft Office and good knowledge of PowerPoint presentations or related presentation tools will be highly advantageous.
• Experience in handling travel arrangement will be an added advantage.
• Great team player who works well with all levels of colleagues.
• Excellent oral and written communication skills, with tact and diplomacy.
• Discretion and trustworthiness to handle confidential information.
• Flexible, adaptable, and highly independent.
• Meticulous with good organisational skills and the ability to multitask.
• High level of initiative and proactivity.
• Cheerful and friendly disposition.

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team

• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.

• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between business users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

EA Number: 11C4879

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at GS, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally.

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Liquid hedge fund strategies
• Venture investing
• Corporate consulting and market entry

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these.

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who is flexible, likes new challenges, enjoys working in a fast-paced environment, takes initiative and is willing to put in the hours required to achieve personal and professional development results.

Your role as an Analyst in our Advisory team will include:

• Support the team in origination, structuring & execution efforts across M&A, token and equity transactions
• Assist with the preparation of presentation materials, including information memorandums, management presentations, marketing materials & pitchbooks
• Assist with the construction of detailed financial models to evaluate company performance and analyze the impact of different capital / transaction structures
• Assist with the review & design of token economics concepts, token models & whitepapers
• Assist with the evaluating & analyzing new business opportunities and selection of new mandates
• Client coverage & process management including strategic analysis, due diligence & business / thematic research

Qualifications

• Previous experience in investment banking (M&A, capital raising) is preferred but not required
• Keen interest in (but necessarily working experience in) blockchain/Web3
• Strong analytical skills and attention to detail
• Ability to multi-task and juggle competing deadlines
• Strong written and verbal communication skills
• Track record of taking on new challenges and succeeding

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

About the Role:

As a Senior Treasury Analyst at LMAX Group, you will play a pivotal role in managing the Treasury operations to minimize FX risk, maximize funding revenue, and ensure compliance with regulatory requirements. You will be responsible for executing various tasks related to prime broker relationship management, settlements, and back-office operations, contributing to the smooth functioning of LMAX Global's Treasury department. In this dynamic role, you will collaborate closely with internal stakeholders and other Treasury team members, to communicate and address swaps and funding matters effectively. You will also have the opportunity to develop and enhance Treasury management information (MI) reporting, providing valuable insights into funding revenue and key performance indicators (KPIs). Furthermore, you will have the chance to lead by example, coaching and developing Treasury analysts to achieve their full potential. Your role will involve assisting in external audits and continuously seeking opportunities to streamline processes and improve efficiency within the Treasury function.

Key Responsibilities:

• Minimizing FX risk through prime broker (PB) position rolls

• Ensuring trades and positions are reconciled with PB

• Settlements with PB; brokerage, treasury and deliverable • Maximizing funding revenue by managing client funding bands, swap points and position skews

• Responsible for swaps and funding back office Treasury operations for LMAX Global

• Communicating any swaps and funding matters to other Treasury team members as necessary as well as escalating to COO/Sales teams as needed

• Developing Treasury MI reporting particularly in relation to funding revenue / KPI’s and ensuring regular production • Escalation of appropriate matters to the Treasury Mangers

• Validating PB charges

• Prime Broker (PB) relationship management and communications

• 3rd party trade (MT4) reconciliations oversight

• Developing more efficient systems and processes to

• Coaching and developing Treasury analysts

• Assist in external audits, as and when is required

Experience Required:

• Sound academic track record

• Experience in and understanding of leveraged financial trading and swap products

• Understanding of FCA CASS rules and adhering to TCF guidelines

• Advanced level in Excel

Key skills & personal attributes:

• Excellent organisation skills

• Responsible, self-motivated, pro-active & assertive

• Excellent interpersonal skills, with the ability to deal diplomatically with challenging stakeholders

• Ability to manage and prioritize a busy workload and to remain calm under

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

• Recommending and implementing solutions to mitigate repeat product issues
• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs
• Identifying and implementing automation opportunities to ensure success
• Experience in Unix commands,SQL queries

Research:

• Preparing market and industry research reports highlighting key issues, trends and outlook as advised by the senior team
• Undertake research on special projects or sector to identify business opportunities including Potential Clients for the various products at Avista
• Track identified companies/sectors on a regular basis for key events and announcements
• Prepare and circulate newsletters/reports relating to the research on a monthly basis
• Provide the industry related inputs for the creation of transaction materials
• Conduct detailed industry analysis and develop firm Industry knowledge of one or more sectors

Transaction Execution: Provide execution support to the senior team

• Assist in the preparation of company valuations, financial models, company marketing documents and client presentations
• Research background material and provide inputs for the preparation of key transaction documents:
• Client profiles
• Information Memorandums, Pitch Books and Teaser documents.
• Management presentations
• Work with the senior team on the financial model and analysis including:
• DCF analysis
• Valuation of companies based on comparable company analysis
• Precedent transaction analysis

Administrative: Provide administrative support to the deal team

• Responsible for all client files – hard copy and soft versions to be maintained and kept up to date and backed up on the server.
• Ensure that deal critical documents like NDA’s, Mandate letter etc. are stored correctly in hard and softcopy and backed up on server
• Set up and send out meeting and conference call requests
• Ensure that the closed deal process is followed (necessary client communication, preparation of tombstones, website updation, preparation of case study etc.)
• Regular document archiving , filing and appropriate destruction
• Creating and updating company databases in a timely manner
• Assisting the senior team in drafting client engagement letters
• Maintain client relationships by managing day to day inquires & obtaining appropriate information to execute assignments

Knowledge

• Knowledge of Investment Banking products like Term debt raising, working capital financing, project finance, structured products, M&A etc.
• Excellent industry analysis, financial analysis and modelling skills, including DCF, SOTP, Relative valuation, etc.
• Expertise in MS Office: Excel, PowerPoint, Word, etc
• Ability to conduct web based research, as well as use of data bases like Capital IQ, Bloomberg etc.

Key Responsibilities:

• Design, develop, and maintain applications aligned with business requirements.
• Perform analysis, debugging, and troubleshooting to ensure system functionality and performance.
• Create and execute SQL and PL/SQL scripts for application development and data processing.
• Utilize Unix scripting for automation, monitoring, and other operational tasks.
• Schedule, monitor, and manage jobs using Control-M or similar batch scheduling tools.
• Collaborate with cross-functional teams to gather and analyze requirements.
• Deliver high-quality solutions within defined timelines.

Required Skills:

• Proficiency in SQL and PL/SQL development.
• Strong hands-on experience with Unix shell scripting.
• Experience with Control-M for job scheduling and monitoring.
• Excellent problem-solving skills and ability to debug applications and processes.
• Familiarity with financial services domain is a must.
• Strong communication and interpersonal skills to work effectively in a team.

Meta's Edge & Network Service (ENS) team is actively looking for some one to join us and to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.

Responsibilities

• Troubleshooting of workflows/ tools, unblocking teams in capacity delivery by accessing urgency of issues, identifying root cause analysis and getting permanent fixes
• Deployment, configuration, and management of all network infrastructure on our Colocation, Point of presence & Datacenter campus
• The role involves analyzing data to identify areas for improvement, streamlining processes, and building workflows and tools to support network deployment and drive global scaling efforts
• Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
• Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
• Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment
• Establish and implement global best practices and contribute to the design of new scalable network solutions
• Support the development, testing and integration of new hardware and software platforms into the network
• Participate in an on-call rotation to support the network infrastructure 24/7
• 10-30% travel based on project

Minimum Qualifications

• Bachelor's degree in a technical discipline or 5+ years of networking experience
• Proven experience leading technical teams and managing multiple projects simultaneously
• Demonstrate experience in analytical, troubleshooting, and problem-solving skills
• Proven experience of identifying potential roadblocks early and developing plans to mitigate risks
• Solid understanding of queue management, time management, and organization skills
• Networking fundamentals: TCP/IP, DNS, DHCP, load balancing, switching, routing, and administration of networking hardware
• Experience with IPv6, Border Gateway Protocol, Cisco IOS, Cisco IOS-XR, Cisco NX-OS, Arista EOS, and Linux shell
• Experience in Content Delivery Network & IP network, Resolve alerts, tickets, support on-call and handle escalations.
• Knowledge of container technologies (LXC, Docker), databases (MySQL), and CI/CD processes (Jenkins, Gitlab, Bamboo)
• Physical infrastructure design knowledge, including structured cabling and fiber-optic cabling

Preferred Qualifications

• BS or MS in Computer Science, Computer Engineering, or Electrical Engineering or minimum 8 years industry experience
• Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
• Technical leadership capabilities and experience to work in ambiguous environments and providing solutions
• Programming & Scripting skills

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The person will be part of the IT Application team to maintain existing IT Systems and Bank’s Core Application. This individual is also responsible for providing immediately attention to the daily issues received by IT Service Desk.

Responsibilities

• Provide 1st level support for banking applications e.g. Core Banking System (Avaloq)
• Problem and incident analysis and management
• Perform daily and monthly IT operational tasks to ensure health running of applications.
• Application server support, administration & monitoring
• User application account/ access administration
• IT application deployment
• Proper documentation of work

Requirements

• Computer Science related Diploma or Degree.
• Min 3 years' relevant experience as an operations or support specialist preferably in banking sectors
• Good communication skills
• Team player and able to work under pressure

Key Competencies

• Competent in SQL, especially Oracle PL/SQL
• Experience in Oracle Database
• Preferable with knowledge or experience in Avaloq
• Knowledge or experience in BMC Software Control-M is an advantage
• Knowledge or experience in DOS/ Windows Batch scripting is an advantage
• Knowledge or experience in Unix scripting is an advantage
• Knowledge or experience in Java programming is an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

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Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

L2 Technical Application Support:

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support

• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Support SRs and changes; Follow the ITSM process

• Administer and maintain the system; Maintain availability and optimal performance of the systems

• Maintaining and updating technical documents and procedures

• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Good troubleshooting and communication skills

• Able to work well in a team environment

• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.

• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.

• 2 days work, 2 days off

Job Description

• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Important

• Need to work in shifts, on weekends and PHs
• Shift/Work schedule – 44 hours per week. 5.5 days
• No shift allowance, but we have PH allowance which is $100 for every PH that candidate is scheduled to work.
• Candidate is expected to work on rotating shift. We have a few shift timing (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm)

EA Number: 11C4879

Responsibilities:

• Perform general Account Function
  Perform general HR Function
• Providing secretarial and admin support to lawyers and executives, as required or according to work arrangement.
• Attending to general file administration, including file opening, sorting and closing processes.
• Conducting searches on publicly available databases.
• Populating checklists upon receipt of relevant details and client documents.
• Organising and maintaining physical corporate secretarial files storage system according to established protocol.
• Accounting support and follow up on accounts receivables.
• Assisting law firm in overall admin requirements, including general admin duties.

Requirements:

• Experience in accounts and admin function.

Primestaff Management Services Pte Ltd

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Kumon is the world's leading after-school enrichment programme. It was founded in 1954 in Japan, and the Kumon Method originated from a father's love for his son. The programme has over 4 million students, and learning opportunities are offered in more than 60 countries and regions worldwide. The main goal of Kumon is to help individuals discover their potential and develop their abilities to the fullest, thus nurturing human capital that will contribute to global society.

If you share the same passion for developing children and seeking a meaningful career that contributes to their development on a global level, Kumon invites like-minded candidates to join as an Associate, Management Support.

Job Purpose:

The main purpose of this position is to facilitate communication of policies and activities of the head office in Japan and the regional headquarter to each country by providing interpretation, translation support and secretarial services for Kumon Asia & Oceania's Management.

Duties & Responsibilities:

• Provide translation and interpretation from Japanese to English, and vice versa:
• Translate various documents such as presentations, newsletters, reports, company policies and speeches etc.
• Interpret and facilitate communication between Japanese and non-Japanese speaking stakeholders.
• Support Management in secretarial and administrative tasks, such as handling expenditure, travel arrangements, schedule meetings, coordinating and monitoring reporting schedules.

Knowledge and Skills Requirements:

• High proficiency in both Japanese (preferably JLPT level 1 or near-native) and English languages
• Strong written and verbal communication skills
• Proficient in MS Office (Excel, Word, PPT) and video-editing

Credentials and Experience:

• A Bachelor’s Degree or a Diploma from a recognised institution in any discipline
• At least 2 years' professional experience in interpretation and translation

Special Requirements:

• Strict confidentiality obligations
• Excellent communication and interpersonal skills
• Able to work in a team-oriented environment
• Ability to prioritize and manage tight deadlines
• Willing to travel overseas

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.
• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.
• 2 days work, 2 days off

Team Support, Customer Solutions and Innovation, AP

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

Principal Accountabilities

a. Team and management Support

- Administrative support of the VP sector Head (e.g. travel arrangements, meeting coordination and preparation).

- Drive core administrative duties and develop ongoing process enhancements for the sector.

- Facilitate new team member onboard process.

- Become a “GeT” super user; manage purchase order process ensuring a smooth, accurate and timely turnaround including defining SOP for accounting process.

- Prepare accurate invoices with itemized detail according to vendor agreement and work stream.

- Manage and track team’s travel, leave, and training schedules.

- Review and analyse T&E report for the team on monthly basis.

b. Sales support activities

- Organize and take minutes for monthly Sales Meetings.

- Provide analysis of sales-related data and information.

- Maintain the contact database for both internal and external customers.

- Prepare supporting materials, notes and presentations for meetings.

- Provide support to sales managers including researches and presentations.

c. Event Management (Internal/ Customer Activities)

- Coordinate and organize both onsite and offsite team-related activities such as townhalls, offsites and kick-offs.

- Support Events Team in end-to-end practical setup and delivery of conferences & events.

- Support planning, management and controlling of event budgets.

- Support Marketing materials developments and coordination.

Education / Qualification / Certification / Requirements:

- Minimum of + 5 years of relevant working experience supporting senior management or equivalent.

- Excellent Computer literacy, MS Office skills (Word, Excel, PowerPoint).

- Good networking skills and personal judgement.

- Interaction with AP, EMEA & AM region. Proficiency in English - both written and spoken knowledge are essential (Mandarin will be an added advantage).

- Strong organizational skills and meticulous (processes, data, reporting).

- Result-driven attitude.

- Strong communicator and relationship builder.

- Strong team player and “hands-on” approach.

- Quick learner.