The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region.  Prepare workpapers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Summary:

If you are a self-motivated and independent UAT Analyst/Tester and aspiring to become Business Analyst, this role is for you within the banking domain.

Mandatory Skill-set:

• Degree in Finance, Accounting, Business Administration, Computer Science or equivalent;
• 1-3 years of experience in Banking Industry/Financial Industry;
• Proficient in Microsoft office suite of applications (especially Excel and PowerPoint);
• Experience in conducting testing or User Acceptance Testing (UAT), logging errors and documenting test scripts, results and findings;
• Maintain strong analytical, problem-solving, and communicating skills;
• Good interpersonal skills and a strong team player.

Desired Skill-set:

• Experience on Trade finance is a plus.

Responsibilities:

• Assist in Business Requirement preparation/Function Specification review activities;
• Assist/Participate in overall UAT management;
• Preparation of test scripts and writing SQLs based on mapping specifications;
• Report & monitor test progress & defects and document testing results / reports;
• Supervise change management by tracking, managing and escalating issues.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Perm
• At least 3 years of experience in business, finance and data analysis for P&L foreacasting and budgeting.
• Strong communicator and able to present data to senior management.

Job Description

• Collect, analyze, and interpret data to identify trends, patterns, and potential areas for enhancing vessel financial performance.
• Develop insightful analysis and assist internal stakeholders to provide recommendations with the objective of financial improvement.
• Track and submit monthly KPI Report to management.
• Manage business unit’s / sub-business units’ implementation of improvement actions.
• Conduct benchmarking exercises.
• Analyse data and provide insights for P&L forecasting and budgeting.

• Bachelor’s degree in either business administration, accounting, data science, statistics, mathematics, or similar subject from a recognized university.
• Minimum 3 years of relevant working experience.
• The expertise to deep-dive and gain insights from data is a must.
• Excellent charting and graphical representation skills to enable effective communication of insights to management.
• Driven and a self-starter who enjoys working in a fast-paced environment.
• Excellent problem-solving skills and a proactive approach to challenges.
• Proficiency in data analysis, Microsoft Excel and MS PowerPoint. SAP is a plus.
• Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders.

• Perm
• Medical
• Insurance Coverage
• Bonus

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Seeking candidates for the position of Senior System Analyst to engage in various projects related to Basel Regulatory Reporting Systems (credit risk, large exposures, market risk) and IFRS9 systems,

• Attending requirement gathering sessions, and actively participate in BRD reviews.
• Perform impact analysis on the existing system functionalities with respect to the new proposed changes.
• As a System Analyst, Create Functional Specification documents based on the BRD, conduct functional walkthrough for the stakeholders, and obtain FS signoff.
• Preparing data mapping specifications which is used for sourcing in the required data for Basel computation from source systems.
• Understand the system and provide adequate support to the development team in analysis and design.
• Support Development team in SIT investigations
• Support in UAT testing – responsible to investigate the issues raised in UAT, and to co-ordinate with users during the UAT phase for all techno-functional queries.
• Assisting Project Manager in the delivery of the project and on the coordination with various stakeholders.
• Step in as a Technical Delivery Manager to manage the end to end delivery of the project, when demanded.
• Meticulously help the team in delivering the project within the committed timelines.
• Maintain the risks and issues tracker and see them to closure.
• liaise with the business partners and vendors for any changes that is being raised in the regulatory risk domain for reporting purposes.

• Minimum 6 years’ relevant experience in a techno functional role in Financial domain.
• Experience in Basel computation and reporting (credit risk or market risk) is a must.
• Experience in Moody’s Risk Authority, or similar product system is a must.
• Good knowledge in financial market products is required.
• Knowledge in Oracle SQL, PLSQL and Unix.
• Able to work independently with minimum guidance.
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.
• Good Team Player.

• Permanent role with variable bonus
• Hybrid
• Experience in financial analysis/ data analyst who analyze business or finance performance

Role and Responsibilities:

• Collect, analyze, and interpret data to identify trends, patterns, and potential areas for enhancing vessel financial performance.
• Develop insightful analysis and assist internal stakeholders to provide recommendations with the objective of financial improvement.
• Track and submit monthly KPI Report to management.
• Manage business unit’s / sub-business units’ implementation of improvement actions.
• Conduct benchmarking exercises.
• Analyse data and provide insights for P&L forecasting and budgeting.

Requirements:

• Bachelor’s degree in either business administration, accounting, data science, statistics, mathematics, or similar subject from a recognized university.
• Minimum 5 years of relevant working experience.
• The expertise to deep-dive and gain insights from data is a must.
• Excellent charting and graphical representation skills to enable effective communication of insights to management.
• Driven and a self-starter who enjoys working in a fast-paced environment.
• Excellent problem-solving skills and a proactive approach to challenges.
• Proficiency in data analysis, Microsoft Excel and MS PowerPoint. SAP is a plus.
• Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders.
• Proficiency in the English language, both verbal and written.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Hybrid
• Open communication culture

Biospringer APAC is seeking an entry-level Finance & Data Analyst to support the Asia Pacific business.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:
• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level
• To conduct analysis to understand variances between budget/forecast and actual performance/results
• To perform margin analysis
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders

Budgeting and Forecasting
• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance,
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team

Business Support
• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring
• To monitor profitability per product / customer and be part of pricing management with Marketing team
• To be a business partner to the Sales team, and Sales admin team, in case of overdue
• To support accuracy of our S&OP forecast thanks to Sales data analysis
• To ensure transfer price rules follows Group guideline
• To actively participate and deploy the Group's procedures & projects at the regional level
• To coordinate and support compliance project if needed
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope

Responsibilities:

• Preparation for After Sales EMC RF System integration and onsite installation
• Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
• Commissioning and installation of new products based on Pre-Sales System design documentation
• Product introduction and training to end-users
• Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
• Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
• Service and support case management
• Continues improvement of workflows and processes within the area of responsibility for RF
• Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
  

Requirements:

• Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
• Ability to meet schedules and on demand oversea travel
• Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
• Strong analytical and problem-solving skill
• Excellent interpersonal and communications skills
• Confident, persistent, assertive, committed, independent and good team player
• Ability to meet schedules and on demand oversea travel
• Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
• Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
  

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Job Responsibilities

• Study, analyse and understand business requirements in context to business intelligence.
• Design and map data models to shift raw data into meaningful insights.
• Utilize Power BI to build interactive and visually appealing dashboards and reports.
• Ensure data is cleansed, mapped, transformed and otherwise optimised for storage and use according to business and technical requirements.
• Automate tasks and deploy production standard code (with unit testing, continuous integration, versioning etc.)
• Build data pipelines to collectively bring together data.
• Design and implement written code.
• Test data from source to the presentation layer.
• Support and troubleshoot data pipelines.
• Other responsibilities include extracting data, troubleshooting and maintaining the reporting platform.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 5 years of experience in Data Analytics, Realtime data integration and Business Intelligence
• Experience in building and optimising ‘big data’ data pipelines, architectures, and datasets.
• Strong analytic skills related to working with unstructured datasets.
• Experience in Azure data integration tools e.g., Azure Synapse, Azure Data factory,
• Experience in Power BI report delivery.
• Knowledge in traditional ETL.
• Knowledge in financial sector technologies, products and services will be an advantage.
• Able to multi-task in a challenging technical environment to deliver high quality solutions.
• A meticulous team player who has proactive and positive attitude
• Excellent communication, interpersonal and presentation skills

Job Description & Requirements

Role Overview:

The SAP ERP domain technical business analyst plays an important role in bridging the technical and business aspects. This role involves understanding current ERP related business processes and assist the DnA team with respect to SAP ECC and future S/4HANA intricacies, collaborate with business on requirements gathering for new use case projects and support production operations team on-demand.

Requirements:

· Strong SAP Technical BA experience with core understanding of ECC/HANA systems and modules such as Finance, Procurement, Supply chain etc.

· Proficiency in data integration concepts, ETL processes, and data transformation.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal abilities.

· Familiarity with data analytics tools and technologies is a plus.

Who we are

Decathlon is an international sporting goods creator and retailer with more than 60 in-house brands, sold through more than 1650 stores in 50 countries. Decathlon Singapore is looking for enthusiastic and proactive Data Interns to join our data team and create data-driven solutions relating to retail analytics, consumer analytics and sports analytics. You can expect to hone your data analytics skills and develop your data analytics journey here with us in this sports & retail industry!

What you will do

• Process, clean, and verify the integrity of data used for analysis
• Work in multiple projects to provide analytics insights to different stakeholders to support business decisions
• Design automated tools and dashboards that are user-friendly
• Assist different business units with data queries with SQL
• Apply data analytics and machine learning algorithms to the sports & retail Industry

Time Period

• Able to commit minimally 6 months, with potential conversion to full-time employment
• Able to start June / July 2024 onwards
• Please note that this is a full time internship position. 

Who you are

• Sport enthusiast and actively practicing a sport!
• You take energy in everything that you do; you express vitality and take initiative on your assigned tasks
• Proficiency in Python and SQL is required
• Good communication skills. Comfortable with collaborating cross-functionally – with people from different levels, backgrounds and experiences.
• Experience or coursework in statistical modeling, econometrics, data analysis.
• Experience with Tableau will be an advantage
• Experience with Databricks and Airflow will be an advantage

• Opportunity to work in an international, sporty environment
• Staff discounts across all Decathlon brands

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate! 

 As Web Analyst, you contribute to digital profitable growth in the region, playing a critical role in optimizing the digital customer experience. You are responsible for full funnel behavioral analysis related to website traffic, user behavior, product performance, and sales performance across all owned digital transactional channels (.com & app). You track key metrics, generate reports, and identify trends to make data-driven recommendations for improving website functionality, user engagement, and conversion. You collaborate with cross-functional teams to implement strategies that enhance the overall online shopping experience, such as A/B testing, all with the goal of increasing revenue and profit. You are responsible for driving the behavior analytics competence within the e-com team, acting as an expert user of SQL querying and extracting data from DEP.

You have strong analytical and technical capabilities with a solid understanding of web analytics metrics and KPIs. You are skilled in data interpretation with an ability to translate complex data into actionable insights and recommendations. You are familiar with e-commerce best practices and principles, with an understanding of the total digital ecosystem. You are a clear communicator and work collaboratively with a cross-functional team to implement data-informed strategies and tests.

Key responsibilities

• Responsible for full funnel web analytics per market across all owned digital transactional channels (.com & app), by collecting and analyzing website performance data, traffic, conversion rates, bounce rates and user behavior to monitor trends and identify areas for improvement.
• Generate regular reports and dashboards, summarizing key findings and presenting actionable insights to the regional digital team and other stakeholders. You support in planning, execution, and drive evaluation of A/ B and multivariate testing to evaluate the impact of changes to the website, helping to optimize features, content, and user pathways for maximum conversion.
• You perform customer segmentation and cohort analysis to understand the behavior and preferences of different customer groups, including product performance and customer experience; implementing tagging and tracking solution to ensure accurate data collection and main data integrity across various digital platforms and channels.
• Expert user for SQL and data enablement platform, point of contact for the global teams and regional digital team during data transformation and leads upskilling of the regional digital team.
• Collaborate with customer activation and marketing team, ecommerce leads, and experience leads in tracking the effectiveness of online campaigns, ROAS, performance of products and categories and customer behavior, recommending executional adjustments to improve sales, inventory management, and develop best practices.
   

Team Summary

The AP Risk Solutions team is responsible for leading the strategy, prioritisation, development, delivery and commercialisation of Visa’s product roadmap for all data and risk solutions in the Asia Pacific markets. This includes the definition of regional product strategies, product P&L ownership, product development initiatives and the full co-ordination of these activities across both the Visa Global and in-market stakeholders. The team collaborates with local and global stakeholders to develop the go-to-market and scale for Visa’s risk and authentication solutions, as well as deliver Visa’s risk solutions roadmap. Our aim is to enable Visa clients and partners to drive better customer engagement and outcomes to grow their business. The team is at the vanguard of transforming Visa’s business model to capture new payment flows and increase value-added services revenue.

What a Risk Product Analyst does at Visa:

As the Risk Product Analyst at Visa, this role has responsibility for the management of our risk products in Asia Pacific, focusing on Visa Advanced Authorisation (VAA) and Visa Risk Manager (VRM). You will contribute to the strategy, prioritization and deployment of the VAA/VRM solution in Asia Pacific region. You will manage the relationship of our global clients, work with the client and internal stakeholders to jointly drive service excellence and sales targets.

You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service. You will be comfortable with proactively identifying new opportunities for revenue growth and developing creative solutions for complex ecosystem challenges.

Important to the role is a client-oriented mindset with a strong understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work in partnership with our market teams in the delivery of ambitious product delivery and revenue goals.

Specific areas of accountability will include:

1. Serve as the go-to expert on Visa's security solutions, provide guidance and expertise to markets and client-facing teams and support discussions with clients
2. Responsible for managing the product budget, and participate in financial planning and forecasting for the product
3. Lead the charge in promoting the platform's adoption across the Asia Pacific region, identifying potential clients, understanding their needs, and demonstrating how the platform can meet those needs
4. Work closely with markets to champion the needs and requirements of the Asia Pacific region and with global teams to ensure these requirements are considered and incorporated in product development and strategy
5. Develop and provide key insights and trends to our client facing stakeholders with high-quality presentation materials, case studies, best practice guides, webinars and trainings
6. Actively engage with our risk product clients to identify and improve the ways in which they use our product set
7. Work with regional stakeholders, global product owners and cross functional teams (e.g. sales and business development, in-market products, risk, compliance, client services) to execute against this strategy and achieve the revenue target
8. Provide leadership and input on regulatory changes and industry trends, evaluate how these developments can impact the product and make necessary adjustments to the product strategy.
9. Staying abreast of market trends, technological advancements and potential partners in the fraud & risk space
10. Manage stakeholders' expectations, keeping them informed about the product's progress, challenges, and successes. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose of Role:

Dentons is currently recruiting for a Global Conflicts Analyst who will be responsible for assisting with the review, identification and resolution of potential conflicts issues with respect to clients, matters, and new business under applicable rules of professional responsibility and the Firm’s global policies. The role will work closely with members across the Firm’s Global Business Acceptance Department.

Why Dentons

Dentons is the world’s largest law firm.  We’re the lightbulb moments. The bold ideas. The international deals. We’re a truly global, polycentric firm with offices in over 80+ countries. Moving with innovation. Making the decisions that will take us from largest to leading. From now to next. The opportunity is huge.

• Work with the Global Conflicts Manager and others in department to assist with conflict checking new clients and matters across a range of different jurisdictions with a focus on Hong Kong and ASEAN jurisdictions

• Utilize available internal and external databases and other such resources to supplement analysis and assist with decision making.

• Ensure that all necessary information is obtained so that an accurate conflict search can be completed.

• Communicate with Partners, and other lawyers and professionals to follow up on and address all potential conflicts of interest

• Prepare as needed waiver/consent language, engagement letters or other such documentation

• Proactively communicate with department leadership on complex conflicts questions and other compliance issues

• Support on general conflict issues that may arise in any jurisdiction

• Assisting with information barriers and document security management as needed

• Assist with training firm Legal Administrative Assistants, lawyers and business services staff in understanding the firm's new matter intake, conflicts, Anti Money Laundering, and other compliance procedures

• Review and provide thorough and timely analysis of all new business in order to identify ethical and business conflicts of interest.

• Involved in handling business clearances across Dentons offices

• Undertake various related department projects as required

• Other duties as may be assigned to fully meet the requirements of the position

• Maintain thorough, accurate and current records of all conflicts resolutions in order to ensure integrity of the database and assist in identification and clearing of future conflicts of interest and general matter management

Requirements

• Business international level of English – both written and oral;
• Fluency in Mandarin or another language is desirable– both written and oral;
• Highly collaborative and able to work in a global environment, accommodating the different time zones.
• Particularly strong written communication skills;
• Particularly strong organizational skills and the ability to manage numerous requests;
• Adept in responding to challenges and issues as they arise;
• Able to thrive working under pressure, and be able to multi-task;
• Impeccable attention to detail and ability to work with a wide variety of people and projects in a collective and collaborative manner.
• Prior experience working with law firms or corporate legal departments a plus.
• Independent, pro-active way of working.
• Able to effectively negotiate with and influence colleagues and others to achieve a successful outcome;
• Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution;
• Can demonstrate initiative and the ability to be proactive, anticipating needs;
• Able to make decisions and remain calm while under pressure;

Essential Qualifications / Experience:

• Fluency in English – both written and oral;
• Fluency in Mandarin and/or another language is desirable.
• A bachelor’s degree from an accredited college or university is desirable;
• Prior experience working with law firms or corporate legal departments with Intapp conflict checking, ethical wall and business intake software a plus.

• Significant experience and a proven track record in/as:

• Be a team player, able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Understanding and experience of business continuity requirements and implementations
• Has commercial awareness and understands the business value required from IT investments;
• Methodical approach to work with a strong focus on accuracy, attention to details, consistency and quality.
• Able to work under pressure to tight project deadlines and can adapt to differing demands, prioritizing tasks where appropriate and ensuring complete 'follow through' on operational issues;
• Demonstrated ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law
• Can carry out all responsibilities in a way that supports the practices values and promotes its equal opportunities and diversity principles.

Diversity & Inclusion

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Equal Opportunities

Dentons is committed to providing equal opportunities for all.

Reward and Recognition

Remuneration and benefits package will reflect the successful candidates experience and country where hire

Work from home

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

We are currently seeking a talented SAP Business Analyst to join our team and contribute to our ongoing success.

Job Description: We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW Abap analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analyzing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.
• Analyze existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.
• Collaborate with technical teams to develop and implement SAP ABAP solutions.
• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.
• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.
• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.
• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.
• Identify incremental logic and provide solutions to enhance SAP system functionality.
• Provide support and guidance to end-users on SAP-related issues and queries.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of experience working as a SAP Business Analyst.
• Proficiency in SAP ABAP programming language.
• Strong understanding of SAP HANA development concepts and best practices.
• Experience with SAP BW data modeling, ETL processes, and reporting.
• Knowledge of SAP functional modules such as FI/CO, MM, SD, etc.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Global Workforce Screening (GWS) – JP Morgan Singapore

Job Description: GWS Consultant

The position requires the administration of the background screening process and analyzing the verification results of all potential hires in the Asia Pacific region. This requires collection of information sources, research methodology, and dealing with screening vendors and internal clients.

Role & Responsibilities:

• Research and analyze the background of potential and existing hires. Communicate and explain any discrepancies that are found in the course of verification to the respective requestors.
• Prepare reports concerning investigations, security needs and recommendations.
• To assist in invoice processing and submission, generating monthly metrics or whenever required.
• To be actively involved in Team Projects as and when assigned by Team Manager.
• Handle time sensitive queries from different Line of Businesses and resolve issues.

The following skills are required:

• Strong oral and written communication skills (English) to deal with internal client’s requests, questions and issues.
• Computer skills–Microsoft Suite (Excel, Word, Access, PowerPoint).
• Able to coordinate with external vendors on the verification of background checks on all potential & existing hires and able to liaise with internal clients (HR, Line Of Businesses) in obtaining information, and resolving discrepancies found from these background checks.

Unison Consulting Pte Ltd is seeking a highly skilled and experienced Senior System Analyst to join our team. As a Senior System Analyst, you will be responsible for analyzing, designing, and implementing solutions to meet the business requirements of our clients. You will work closely with stakeholders to understand their needs and provide technical expertise to develop and deliver innovative solutions.

Key Responsibilities:

• Gather and analyze user requirements and translate them into technical specifications
• Design, develop and test system enhancements and new functionalities
• Collaborate with cross-functional teams to ensure successful implementation of solutions
• Provide technical guidance and support to junior team members
• Conduct system troubleshooting and issue resolution

• Minimum 12 years’ relevant experience in a techno functional role in Financial domain.
• Experience in Basel computation and reporting (credit risk or market risk) is a must.
• Experience in Moody’s Risk Authority, or similar product system is a must.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.   

• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc. 

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express
• Installation of customer’s access and in-house applications. 
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.  
• Printer Maintenance  
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.  

• Good to have at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Good to have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required. 
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

SHIELD is a device-first risk intelligence company. We are dedicated to helping organizations worldwide eliminate fake accounts and all malicious activity. Leveraging AI, we identify the root of fraud with the SHIELD Device ID and provide actionable risk intelligence in real time, helping all online businesses stop fraud, build trust, and drive growth. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

As a Risk Analyst, you will be involved in supporting the risk operations by conducting data analysis of risk cases to discover risk trends and behaviour patterns from data sets, thereafter being involved in designing long-term solutions to fight fraud. The insights you provide will be optimizing risk strategies to create business value and enable trust for our clients.

• Analysis of user and transaction data to uncover patterns including device, user and transaction trends that help alert SHIELD's risk systems and contribute to fraud prevention mechanisms.
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis and developing strategic fraud rules to address them.
• Perform data/statistical analysis to keep processes at the forefront of fraud detection by identifying areas of potential fraud risk and/or potential opportunities to improve current fraud mechanisms.
• Develop and communicate insights and recommended actions to stakeholders to manage risk by contributing toward machine learning models, and risk management principles to help clients trust their users by staying ahead of new and unknown fraud.

• 1-3 years of experience as a hands-on analyst in a high-tech company
• Minimum Bachelor Degree in Computer Science, Data Sciences, Statistics, Math, or other related fields
• Strong experience in handling large-scale unstructured data
• Proficiency in programming language and data analysis tools such as SQL or Python
• Business intelligence experience using tools such as Microsoft Excel
• Experience with the application of experimentation and statistical techniques (i.e. hypothesis testing, probability distributions, regression, decision trees, etc.)
• Ability to take initiative in a fast-moving and dynamic environment, and take timely actions to prevent risk of fraud

Job Description:

Job Objectives

• Supporting your colleagues with IT Incidents and Service Requests
• Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved
• Assist our colleagues in Infrastructure & Operations on tasks where hands are needed
• Purchase equipment and ensure asset management is done according to our processes
• Ensure that IAM activities are done with proper attention and care
• Capture and share knowledge through written Knowledge Articles
• Work closely with the different Service Desks within the organization of Airbus

Job Responsibilities

• Ensure that users get technical problems resolved as soon as possible
• Ensure that users are running on a stable and supported PC environment 
• Ensure that Satair has a stable and updated user platform that fits the overall business requirements
• Manage client software composition and version through official tools
• Monitor automatic jobs and resolve or escalate any issues
• Monitor hardware and interfaces to external parties
• Manage software and ensure that Satair has paid for all licenses in use
• Manage printer setup and other peripheral equipment and support it
• Manage PC security and access control including security on portable PCs, virus check, disk encryption etc.
• Ensure procurement of IT equipment
• Keep hardware and software register updated
• Ensure management of PC pool and other lending equipment
• Actively participate in regional activities identified and described by central IT
• Ensure availability in the 24/7 IT Support
   

Secondary Responsibilities

• Participate in trouble shooting and solving issues on the central IS/IT solution
• Assist staff with advice and guidance in the use of the Satair’s systems
• Prepare and create documentation for Satair systems within the remit
• Participate in the technical documentation of Satair’s IT set-up and operational procedures
• Participate and contribute in IS/IT projects 
• Contribute with input to the KPI reporting
• Participate in improving the service to the organization
• Participate with input to improve the stability of the IS/IT solution

Job Requirements

• Able to commit to the 12 months contract period
• Broad understanding of IT (hardware, software, network, communication)
• A good understanding of the following will be an advantage: 
• Network topics such as DHCP, and DNS
• Printer troubleshooting and Print Management
• Ideally, experience with IT Asset Life Cycle Management (CMDB)
• Ideally, experience with writing documentation, as this experience will be required when writing knowledge articles.
• ITIL Foundation certified
• Bachelor or 1+ years experience within IT Support 
• Fluent in English both written and verbally
• Written skills that demonstrates structure
• Can offer valid references to attest your skills/personality
• Customer-minded
• Strong team player
• Excellent communication skills
• Good analytical skill; ability to see the bigger picture and derive mid to long term recommendations on way forward
• Ability to balance and align varying interests of stakeholders
• Diplomatic sense and open/‘out-of-silo’ mind-set, ability to build successful relations across functions and with all stakeholders
• Ability to work in an international context

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.