About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery, and optimising operations.

What Will You Do?

As a System Analyst (Salesforce) , you will leverage your subject matter expertise to design and implement robust, scalable, and secure Salesforce solutions. Your key responsibilities will include:

• Collaborating with stakeholders to validate and gather business requirements, ensuring alignment with the project’s goals and objectives.

• Providing solution blueprinting and mapping Salesforce features to business requirements, ensuring alignment with CRM and SFDC best practices.

• Design solutions to integrate Salesforce with existing HDB systems and Whole-of-Government (WoG) components/services.

• Developing data integration, data migration, and continuous delivery strategies, and applying Continuous Delivery practices for Salesforce solutions.

• Delivering best practice advice and recommendations, often extending beyond Salesforce to overall systems architecture and product strategy.

• Quantifying cost for Salesforce solutions and providing cost suggestions, including licensing costs.

You will be a Great Fit if you:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.

• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).

• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.

• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.

• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.

• Skilled in designing complex data models and capable of executing large-scale data migrations.

• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.

• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.

• Expertise in defining business processes using Salesforce best practices.

• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.

• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.

• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.

• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.

• Experience in developing data integration, data migration, and continuous delivery strategies.

• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders

• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

- Great Attitude to bring the best out of our team

- Team Player; we work together as a team

- Autonomous

- Take ownership

- Eagerness to learn and

- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15442627/67c5b17f-30f4-1eef-b29d-49b0d4fce20d

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Summary

The role involves evaluating and optimizing front-to-back control processes for Futures and Options products and the Clearing industry. The individual will lead ongoing reviews of business processes, develop Target Operating Models ) and create Business Requirement Documents, User Stories, and Test Cases to support operational advancements. Key responsibilities include conducting stakeholder workshops, identifying risks, documenting and analyzing business requirements, and ensuring compliance with regulatory guidelines

Location: Changi Biz Park

Salary up to $7000

9 Month Contract

Responsibilities:

• Evaluating front to back control processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions with SME’s and other inputs.
• Leading ongoing reviews of business processes and developing optimisation strategies for Target Operating Models, BRDs, User Stories, Test Case.
• Staying up-to-date on the latest process and operational advancements to automate and modernise systems.
• Conducting meetings and presentations to share ideas and findings.
• Communicating with all stakeholders & to elicit, analyse and validate the requirements for changes to control processes, within workshops, working groups and other forums.
• Identifying, documenting, and analysing business requirements against risk through process discovery and managing these through to completion/escalation
• Analysing the information collected in a detailed manner whilst working independently and as part of the overall team
• Respecting and demonstrating consideration for the firm's reputation and safeguarding business, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications/ Skills:

• Knowledge on Futures and Options products and Clearing industry
• Experience of working across multiple disciplines within finance or related industry
• Examples of delivering process improvements and controls enhancement
• Knowledge of Operations businesses/ functions in an Investment Banking environment beneficial
• Experience in Data Analysis and any data tracing through multiple systems front to back would be highly beneficial
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Inquisitive mind set and willing to work outside your comfort zone in either skills, time or location
• Be a strong communicator both written and verbal to help explain the problem, capture the team inputs and work through to resolution
• Knowledge & understanding of workflows and controls to enable leadership within the team
• Lead wider teams in proving the effectiveness of the process or controls
• Ability to work independently, multi-task, well organized and have great attention to detail and take ownership of various parts of a project or initiative.
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Excellent Excel, Powerpoint and process mapping skillsets
• Ability to work in fast paced environment under tight contractual deadlines.
• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions.
• Willingness to ask questions, challenge the process and seek out answers.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Summary of the role

As a Technical Consulting Analyst, you will manage customer relationships, communicate complex Revenue Management and Dynamic Pricing concepts, and ensure customer satisfaction by solving problems and maintaining trust. You will develop business acumen in airline practices, train customers on best practices, and analyze data to provide insightful reports. Additionally, you will identify upsell opportunities, participate in pre-sales engagements, and contribute to internal and team growth by networking.

In this role you’ll / Your main responsibilities:

• Manage and deliver activities related to Revenue Management and Dynamic Pricing.
• Communicate complex concepts to various audiences.
• Anticipate and eliminate any roadblock to customer satisfaction and business adoption, identify and mitigate with your customer any risk on the project delivery, scope or timeline, articulate and justify accordingly the relevant alternatives and remedies.
• Maintain customer trust.
• Understand airline business practices and our capabilities, identify and implement best practices.
• Train customers on best practices.
• Understand and explain the methodology used in our solutions.
• Analyze and present large datasets to customers.
• Develop business adoption roadmaps.
• Identify upsell opportunities.
• Participate in pre-sales engagements.

About the ideal candidate

• Master’s or university degree in business management, engineering, or operations research.
• Experience in the airline industry (preferably in revenue management, pricing, network planning, or sales and marketing).
• Experience in information technology (preferably in travel and tourism).
• Skills in data science and visualization, and operations research.
• Curious and eager to learn.
• Passionate about the airline industry.
• Customer-centric.
• Accountable and results-driven.
• Flexible, open to changes, and proactive.

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment.
• Work with leads to monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on FAST and Bulk Payments application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, Payment products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 5-7 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in HongKong vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

The Senior Analyst, Finance is responsible for maintaining the full or partial set of accounts for the BPL Group, performing monthly closing processes, and preparing statutory financial statements and management reports. This role involves variance analysis, taxation, forecasting, and budgeting. The analyst supports all financial operations, processes, and controls, and assists the Finance Manager with monthly group reporting.

Job Description

• Maintaining partial/full set of accounts

- Performing monthly closing process

- Preparing statutory financial statements and management reports including variance analysis, taxation, forecasting and budgeting

- Supporting all financial operations, processes and controls

- Other ad-hoc projects when required

- Assist the Finance manager on preparing monthly Group reporting reports

• Group Authorisation Matrix Coordinator

- Communicate, discuss, and set policies and processes

• Budgeting / Forecasting

- Preparing yearly budget and monthly rolling forecast for Holding Company and support Corp Office on financial planning as required.

• Annual Credit Review

- Z Score review of key customers

- Annual Review of key customers’ credit limit

• Financial Controlling Duties

- Exchange rate upload

- Net Working Capital Report

- AR Aging Report

- AP Aging Report

- Inventory Aging Report

- Group FA Forecast Report

- Group Tax Controlling (CIT, TPD)

- Group Capex Controlling and Coordinator

Requirements

• Minimum 2-3 years of relevant experience in commercial/audit
• Proficient in Microsoft applications especially Excel
• Candidates with Oracle EPM and Oracle Fusion knowledge will have added advantage
• Able to work independently and a good team player
• Able to work well under pressure and within tight deadlines
• Able to travel when required

Job Title: Technical Business Analyst (Salesforce)
Location: Singapore

Position Type: Contract

Responsibilities

As a Business Analyst, you will work in collaboration with a government agency, contributing as a key member of the project team, comprising the Product/Project Manager, Solution Architect, and Technical Services Consultant. Your primary responsibility will be to deliver ICT solutions to support Singapore's vision of becoming a Smart Nation.

In this role, you will:

• Elicit business needs and analyze business problems to define and deploy digital solutions for citizens, businesses, and public officers.
• Collaborate with outsourced, co-sourced, or insourced development teams to ensure delivery of well-defined digital solutions.
• Provide advice to stakeholders on best practices in using digital technologies.
• Work closely with stakeholders to facilitate the deployment of digital solutions.

Key Tasks Include:

• Partner with business teams to identify and analyze citizen/business needs using human-centric, visual methods like service journeys, and develop business cases.
• Collaborate with project teams to develop user stories, technical/functional specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies while aligning with strategic directions, such as cloud-based solutions, modernization of legacy systems, and the SG Tech Stack.
• Identify and adopt appropriate development methodologies (e.g., Agile or Waterfall) in various development environments.
• Plan, review, and conduct testing and data conversion to meet specifications.
• Drive product/system readiness for smooth deployment, adoption, and operations.
• Analyze and address technical problems during the Operations & Maintenance phase.
• Assess and manage the impact of requested changes while proposing continuous improvements.

Experience and Skills Needed

• A degree or diploma in Computer Science, Information Systems, IT, or related fields.
• Participation in at least one full software/product development cycle, preferably using Agile methodologies.
• Proven experience in IT business analysis, application solutioning, design, and testing.
• Strong understanding of customer/user experience, design thinking, service journey mapping, and digital product lifecycle management.
• Excellent analytical, conceptualization, and problem-solving skills.
• Exceptional communication skills, both written and verbal, with the ability to influence stakeholders.

Preferred Qualifications

• Knowledge of cloud-based technology, enterprise architecture, and modernizing legacy systems.
• Familiarity with the SG Tech Stack or equivalent technologies.
• Experience in collaborative environments with co-sourced or outsourced teams.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Our client is a dynamic and fast-growing international trading company specializing in the petrochemical and energy sectors. With a global presence and a focus on innovation, the company plays a vital role in the supply chain, delivering high-quality petrochemical products and fuels to markets worldwide. Known for its commitment to operational excellence and sustainability, the organization fosters a collaborative and growth-oriented work environment that values talent and expertise.

The company is currently seeking a highly skilled and motivated Fuel Oil Trading Analyst to join their team. This role is critical to supporting trading operations by providing market analysis, performance insights, and strategic recommendations that drive decision-making in the competitive energy trading market.

Responsibilities:

• Providing analytical support to monitor trade exposures
• Compiling daily profitability reports, market analysis (e.g. data providers/news agencies/analysts and traders in the industry)
• Work with spreadsheets and maintain a report structure to monitor and follow-up on buy and sell opportunities
• Monitor trading portfolio risk in compliance with regulations and practices
• Interpret data e.g. P&L, Value at risk and risk exposure then analysis results using statistical techniques
• Publish daily and monthly risk reports for mgmt. and planning dept
• Perform any other ad-hoc duties as assigned

Requirements:

• Bachelor's Degree in Business, International Trading, Economic or any related field.
• At least 3 years of experience in fuel oil trading, market analysis, or a related role within the oil and gas industry.
• Strong understanding of Fuel Oil markets, including pricing methodology, premiums, supply, and demand dynamics etc.
• Proficiency in trading platforms and data analysis tools.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

What do we do?

Join the ride at SWAT Mobility - If you're up for a challenge with one of the most exciting startups in the field of Smart Mobility, Transit and Logistics Technology!

SWAT is a high-tech mobility company that focuses on dynamic, on-demand, ride-sharing technology. With our world-class routing platform, we have deployed our solutions for governments in Singapore, Japan and Australia. Having deployed in 8 countries, we also look at solving multiple mobility challenges including optimizing employee transport for large corporations, reimagining public transport, creating data driven intelligent transport planning and introducing high tech logistics solutions to bring higher convenience, better visibility and reduced cost to our customers.

We are on a mission to empower the world to move more with less.

SWAT is looking for a Business & Data Analyst to join the Analytics Team. The ideal candidate is someone who is able to think critically, is a self-starter, and comfortable with open ended problem solving. We value effective communicators with a positive work attitude that are motivated by the desire to learn, achieve and contribute.

Responsibilities

• Partner with sales and operations teams in developing pre-sales solutions, analyzing client data and validating solutions with our in-house simulation engine.
• Support analytics services delivering large-scale analytics consulting projects.
• Design and implement operational dashboards and queries for internal/external stakeholders to assist in pattern, trend and business insights identification.
• Write scripts to automate reports workflows and processing of large datasets.

Desired Skills

• Advanced Python knowledge
• Basic to intermediate SQL knowledge
• Ability to work with large amounts of data to discover patterns and trends and form conclusions based on findings. Must be extremely detail oriented.
• Ability to create beautiful, structured presentation decks
• Excellent analytical, communication and problem-solving skills
• Exposure to one or more dashboarding platforms (Tableau/PowerBI/Metabase)
• Knowledge of Geographical Information Systems (GIS) tools would be a bonus
• Experience in the transportation sector would be a bonus

Qualifications

• Minimum of 3 years experience in a Data Analytics role.
• Bachelor’s Degree or higher from a recognised university, preferably in a quantitative subject.
• If you are not from a quantitative subject you are still more than welcome to apply, so long as you are able to meet the technical skill requirements specified above.

This is a Technical Business Analyst opportunity for a public sector services company. The role will mainly support the web and mobile version of a widely-used application.

RESPONSIBILITIES:

• Modifying, enhancing or adapting existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity.
• Plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis.
• Analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases.
• Develops documentation and guides for the use of new or enhanced systems.
• Manages analysis projects and is open-minded and innovative in exploring new and alternative solutions to optimise systems.
• Able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

REQUIREMENTS:

• Degree in Computer Science, Computer Engineering or equivalent
• At least 5 years relevant IT Business Analyst work experience
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong analytical skills, self-motivated and ability to work independently
• Ability to communicate effectively and collaborate with teams
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Requirements

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Experience: 3-5 Years

Role: Production Support Analyst

Key Skills:

UNIX / SQL, AS/400 ( Basic Navigation) , Mainframe ( Not Mandatory)

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation

Key Requirements:

Education:

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / SQL, AS/400 and Mainframe

Note: it is 12 months renewable contract on Agency payroll

about Client: This Client is reputed MNC

Responsibilities:

· Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.

2. Analyse and translate business needs into functional and technical specifications.

· Work closely with development teams to design and implement File conversion requirements using the mapping specifications.

· Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.

· Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.

· Ensure delivered solutions align with business objectives and user expectation

· Conduct workshops and presentations to gather feedback and validate requirements.

· Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

· Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Skills/Requirement:

· Knowledge of ISO 20022 messaging standards.

· Knowledge of Boomi Integrations

· Knowledge of APAC Payment types

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· 5+ years of experience as a Business Analyst, preferably in the payment banking domain.

· Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

· Strong analytical and problem-solving skills with a detail-oriented approach.

· Experience with agile and waterfall project management methodologies.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Registration No. R1327254 (Meshram Megha)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

The ALM Risk Analyst is responsible for preparing liquidity risk reports, ensuring data accuracy through daily reconciliation and integrity checks, and analyzing data variances. The role involves supporting ad-hoc group-level production, data mining, and analysis tasks, as well as contributing to infrastructure projects, including UAT and implementation.

Location: Downtown

Salary up to $4500

1 Year Contract

Job Description

• ALM risk reports cover liquidity risk reporting.
• Analyzing and investigating data integrity issues and variances.
• Perform daily reconciliation and integrity check on the numbers.
• Support ad-hoc requirements on Group production, data mining and analysis.
• Participate in infrastructure project including user preparation, UAT and implementation.
• Provide support for Group and overseas regulatory/internal audit.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, Data Science, or a related field.
• 2–5 years of experience in ALM, liquidity risk management, financial reporting, or similar roles in banking or financial services.
• Proficiency in data analysis tools (e.g., Excel, SQL, PowerBI).
• Experience with reconciliation tools and methodologies.
• Familiarity with regulatory frameworks and liquidity risk metrics (e.g., LCR, NSFR).
• Strong analytical and problem-solving abilities.
• Excellent communication skills to liaise with stakeholders and auditors.
• Detail-oriented with the ability to meet tight deadlines.
• Familiarity with ALM systems, data mining techniques, and financial auditing processes.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Project Overview:

The mission of our team is to protect our organization's users and advertisers by ensuring that publishers comply with our policies. Our team defends the world’s largest content network, comprising more than 2 million active publishers who own hundreds of millions of sites.

Overall Responsibilities:

• Research and analyze emerging abuse patterns and trends.
• Identify and develop innovative methods for detecting abuse effectively.
• Identify and develop solutions for scalable enforcement on non-compliant publisher inventory.
• Conduct complex data analysis to identify opportunities for new signals, automation, and workflow improvements.
• Work directly with other members of your team to remediate complex abuse issues.
• Enhance our operational workflows via process improvements.
• Present a unified enforcement experience to external publishers and support internal sales teams.
• Drive solutions through analysis and cross-functional partnership.

Top 3 Daily Responsibilities:

• Perform policy compliance checks on publisher sites.
• Leverage SQL to extract data and uncover valuable insights from complex datasets. Revamp existing dashboards or create new ones to monitor real-time data trends. Share actionable insights derived from the data analysis, empowering team members to make informed decisions.
• Develop educational resources on policy-related topics for interdisciplinary teams.

Mandatory Skills/Qualifications:

• Education: Bachelor’s degree in Math, Statistics, Economics, Social sciences or equivalent practical experience.
• Excellent written and oral business communication skills.
• 1+ year experience writing SQL python scripting

Non-Essential Skills/Qualifications:

• Experience with Python coding and scripting.
• 2+ years of work experience in a trust and safety role.
• Ability to work independently and complete projects from beginning to end and in a timely manner.
• Ability to navigate and influence cross-team stakeholders.
• Comfortable making tough decisions, balancing competing interests, negotiating with stakeholders and using creative problem solving skills in a fast-paced environment.

Responsibilities

• Prepare comprehensive reports and presentations on current and prospective investments, including valuation assessments and performance analysis.
• Oversee the preparation of Management Accounts and Financial Statements, ensuring compliance with statutory requirements both locally and globally.
• Provide support for investment activities, focusing on financial products such as public equities and real estate investments.
• Act as the main liaison with tax service providers to ensure compliance with jurisdiction-specific tax regulations, primarily in Singapore and the United States.
• Facilitate trade executions and maintain relationships with private and retail bankers for investment activities in key markets.
• Stay informed about financial markets and trends, with a strong understanding of private and public market dynamics.
• Undertake ad-hoc project management responsibilities to support the team’s operational and strategic goals.
• Collaborate with cross-functional teams to enhance analytical insights, improve reporting capabilities, and support decision-making processes.

Requirements:

• A minimum of 2 years of professional experience within the finance or investment industry, preferably in asset and wealth management.
• Hands-on experience with the U.S. stock and property markets, demonstrating strong market understanding.
• Advanced proficiency in Microsoft Office, particularly Excel and Word, for analytical and reporting purposes.
• Strong analytical acumen with excellent organizational, teamwork, and communication skills, alongside full fluency in English.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWVWX9R9

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Experience: 3-5 Years

Role: Production Support Analyst

Key Skills:

UNIX / open, AS/400 and mainframe

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements:

Education:

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

COMPANY DESCRIPTION

YTL PowerSeraya, a wholly owned subsidiary of YTL Power International, provides value-added solutions in the electricity generation and retail of multi-utilities, and tank leasing. With a registered capacity of 2,047.7MW, it is one of Singapore's largest electricity generators.

The group has 3 subsidiaries: Geneco (Seraya Energy), which retails electricity for homes and businesses; PetroSeraya, the oil storage and tank leasing arm; and Taser, operating the Tuaspring Power Plant. YTL PowerSeraya is committed to being a fair and progressive employer, adopting four Tripartite Standards under the TAFEP. In 2023, we also received the Plaque of Commendation (GOLD) at the NTUC May Day Awards.

RESPONSIBILITIES

The Technical Analyst/Consultant will document business and functional requirements and analyse and design technical solutions to meet the business requirements. The ideal candidate will have a strong background in technical analysis, excellent problem-solving skills, and the ability to work effectively with cross-functional teams including strong business stakeholder management skills.

Responsibilities

General

• Develop and maintain business, application and data architectures and specifications.
• Develop and maintain SOPs and checklists to support BAU monitoring and project implementations.
• Prepare and maintain application and data architecture documents.

Delivery

Responsibilities in difference stages of the delivery cycle

• PLAN: Support the project/delivery manager in planning and managing initiatives or projects. Candidate may be required to take on scrum master role to break down work items and schedule them for sprint delivery.
• DESIGN:
  • Requirements: Collaborate with stakeholders to design and document functional and non-functional requirements, ensuring clear and comprehensive specifications.
  • Solutioning: Conduct detailed technical analysis of business requirements, system specifications, and existing processes to identify solutions and improvements. Design and develop technical solutions, including data models, system integrations, and workflows including preparation of technical user stories.
• TEST:
  • Develop and execute test plans in SIT to validate technical solutions, ensuring they meet the specified requirements and function correctly.
  • Review UAT plan, test cases and coordinate with users and testing team on actual UAT execution and resolution of UAT defects. Ensure regression and sanity tests are performed for major deployments.
• BUILD: Manage clarifications of requirements and solution details with technical team to ensure that the build and testing phases are fully aligned with the requirements matrix.
• RELEASE: Assist the delivery manager in reviewing release notes and coordinating with IT Ops, business stakeholders and vendors/developers for the release to production and post live verifications.
• POST DELIVERY: Assist delivery manager in managing the resolution of production issues and working with the team on providing the root cause analysis and closing issues with business users

Requirements:

• Degree in Computer Science, Information Technology, or a related field.
• At least 5 years' experience in technical analysis, system design, and/or development
• Have led/facilitated business requirements and solutioning workshops with the business and technical teams and have prepared business, functional and technical specifications.
• Experience in designing solutions and creating high level designs of applications including interfaces, servers and workflows.
• Experience in client relationship management and/or project management in a technological context.

The following skills, knowledge and traits are preferred:

• Technical Skills:
  • Proficiency in programming languages (e.g., Java, C#, SQL), system integration tools, reporting tools and database management systems.
  • Working knowledge of SQL to form database queries for application support investigations.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex technical information and develop effective solutions.
• Communication Skills: Able to communicate effectively across the organization including business and technology personnel. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Project Management: Experience with project management methodologies (e.g., Agile, Scrum) and tools.
• Tools and Technologies: Familiarity with business process mapping tools and software development tools and version control systems such as Agile DevOps routines and Microsoft Azure DevOps Tool.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of technical analysis and documentation.
• Team Player: Ability to work collaboratively in a team environment and contribute to team success.
• Adaptability: Flexibility to adapt to changing business needs and technologies.
• Customer Focus: Strong customer service orientation with a focus on delivering value to the business.

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)