Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

Job Title: Operations Analyst

Corporate Title: Analyst

Division: Operations

Location: Singapore

Nomura Overview

Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking) and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department Overview

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

The Derivatives team in Singapore is involved in handling the OTC Derivatives and Structured Notes lifecycle events for wealth clients. This will also include Long-form confirmation drafting for structured OTC trades and the oversight of offshore activities that are performed by our vendors and offshore branches.

Role description

· Handle lifecycle activities and ensure day to day BAU process on OTC events for all markets are processed accurately and timely. (Equity Accumulators, Decumulators, Options, Structured Swaps and Notes).

· Ensure that the client Long-form confirmations are sent on a timely basis.

· Follow-up with counterparties on trade discrepancies &/or liaise with IWM Execution desk to resolve discrepancies.

· Handling all trade enquiries from both external and internal stakeholders.

· Perform ad hoc supports for the manager whenever applicable.

· Investigating and resolving all outstanding break items in Depot and Nostro as well as Internal accounts.

· Ensure daily day-end tasks and reports are completed with checklist signed off.

· MIS – contribute to weekly, monthly KRI/trade volume reporting.

· Review and streamline processes to improve efficiency and control.

· Participate in systems enhancements UAT and new products/initiative rollout.

Skills, experience, qualifications and knowledge required:

· 3-5 years in Wealth Management / Private Banking Operations for Analyst

· Experience in Structured products and OTC derivatives

· Understand the market rules and regulations for cross products.

· Versatile in excel

· Added advantage if candidate has Avaloq experience

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

We are currently conducting a search for one of our key clients, a leading service and spare parts provider of marine pumps. The position is for a Sales Support in Singapore (office is located in Benoi) to handle incoming inquiries, orders and translating them into purchase requests and orders. You will be dealing with ship owners, managers, chandlers and ship supply companies.

As they sell technical items, this will require you to investigate which parts the client needs and, from there, set a competitive offer. The job is a great combination between technical and sales. You will be in close contact with the customers by following up on quotes and orders and you will be challenged technically in finding the right solution for them. Key challenge is to locate the right suppliers and finding the best solution for the customer in order for them to receive their parts in time.

Requirements:

• To be able to learn about product technicalities to provide the right solution to clients
• To be commercially oriented, people's person and desire to deal with clients
• Previous experience in maritime or O&G is a must
• Previous experience dealing with mechanical equipment, services or spare parts

• Providing support for services to clients
• Providing on-site training / services and remote support to customers
• To create customer orders based on the designs provided
• Timely, accurate updating of Service report upon receiving services enquiries and completion of services provided;
• Any other duties as assigned by the company.

REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma, Higher Nitec;
• Required Skill(s): Working knowledge in Illustrator, AutoCAD, CorelDraw, IT skills will be preferred
• Possess creativity, good analytical, technical, and problem-solving skills with attention to detail and accomplish assigned responsibilities;
• Team player with a high level of initiative, multi-tasking, and disciplined.
• All candidates are welcome to apply
• Salary will be commensurate base on qualification

Role: Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

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1. Good to have skills (in terms of skills, qualifications, interpersonal, certification soft skills)

• Financial market knowledge

• Experience on software delivery lifecycle (Project Management in tech domain)

• 5-10 years of relevant experience

• Motivated and curious, it’s not a routine job

The job purpose consists of:

• Building strong, effective relationships with both the business and technology teams, across global offices.

• Collaborating with all control functions to gather requirement, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams.

• Being a creative source of proposals and channeling user aspiration towards sustainable and future proof solutions

• Deliver functional consistency across the various projects by influencing architecture and design decisions

• Translating and documenting business requirements

• Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

Key Roles & Responsibilities

• Understand the user’s requirements and translate into competent future state models, questioning and challenging assumptions and status quo

• Propose relevant solutions and alternatives to meet business needs

• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders

• Translate solutions into detailed, unambiguous, business and functional requirements

• Ensure the overall quality of business requirements, functional specifications and other supporting documents meet the bank’s standards

• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

• Ensure documents such as functional specs support the development of practical technology solutions and suitable test cases

• Provide on-going support to the technology teams as required e.g. reviewing of test cases, close out open issues/questions, manage change request process etc.

• Assist the business with UAT, including communication, planning, preparation and test case preparation

• Identify risks and issues early, plan mitigating steps and communicate these to PMs and business stakeholders in a timely manner

• Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

• Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Qualification & Skills

• Strong understanding of the Business Analysis process is a must.

• Extensive derivatives knowledge across asset classes encompassing product knowledge, pricing, risk analytics and trade life cycle.

• Quantitive finance understanding, ability to liaise with quantative analysts on pricing and risk topics

• Proven ability to work across business streams and have exposure to front to back system implementation.

• Good understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

• Knowledge and experience of Agile development practices would be desirable.

• Knowledge or experience as a Scrum Master would be desirable.

• Ability to work proactively, independently and displays strong initiative.

• Pragmatic team player with an attention to detail.

• Strong interpersonal, problem solving and analytical skills.

• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.

• Ability to drive multiple agenda and effectively manage priorities.

• Strong communication and presentation skills with an excellent standard of English are a must.

• Multicultural awareness.

• Displays personal authority, integrity and ethics

We seek a motivated Business Analyst with at least 2 years of experience to join our team. The ideal candidate will work closely with stakeholders to analyze business needs, gather requirements, and develop solutions that enhance our operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Conduct data analysis and create reports to support decision-making processes.
• Facilitate meetings and workshops to elicit requirements and gather feedback.
• Document processes, workflows, and system specifications.
• Assist in the development of project plans and timelines.
• Support the testing and implementation of new systems and processes.
• Identify areas for improvement and provide recommendations to enhance business operations.
• Maintain strong communication with team members and stakeholders throughout the project lifecycle.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with business process modeling and documentation techniques.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.

Preferred Skills:

• Experience with project management methodologies (Agile, Waterfall).
• Knowledge of industry-specific software and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Role: Associate Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position Summary: Reporting to the Director of Finance this role will support finance related activities such as budget preparation, month end variance analysis and reporting packs. This role will also be involves in conducting detailed financial analysis, providing data-driven insights reports and developing forecast to support decision-making processes.

Main Responsibilities:

• Preparing projects revenue recognition report by working with operations teams, PMO, billing, etc (including actual revenue recognition accounting and forecasting)
• Support & develop automated dashboard using system tools including SAP S4, SAC, PowerBI
• Preparing and submission of annual budget, monthly financials with variance analysis
• Preparation & Submission of monthly & quarterly business review packs and ad hoc review of similar nature to Corporate FinanceMonthly/quarterly financial performance to HQ via SAP/SAC
  Monthly R&O and Cashflow forecast.
  Business review decks (Monthly & Quarterly)
• Analyze key business drivers (Customer, OEM, Project profitability, etc.) and track KPIs (Revenue, Earnings, FCF, Overhead, Sell Efficiency etc.)
• Recommend to the management for any process improvement opportunities for efficiency, control, and compliance enhancement.
• Support global projects and IT system rollouts.
• Other duties as may be assigned by your manager to support operational and business success.

Minimum Requirements:

• Degree holder in Accounting, Finance, or related discipline with finance qualification such as CA, ACCA, CIMA
• Min 5 years’ experience in financial accounting & reporting, internal controls, or financial planning & analysis functions.
• Strong financial, analytical, and problem-solving skills and able to synthesize complex data and draw key conclusions
• Excellent communication and collaborative skills
• Ability to prioritize and manage competing priorities effectively and drive result while meeting critical deadlines.
• Working in a fast paced, multi-tasking environment
• Self-starter with high degree of intellectual curiosity
• Proficient in Microsoft office particularly in Excel & working knowledge on PowerBI
• Proficient in SAP / SAC
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
• Responsible, Self-motivated and detail oriented
• Strong work ethics and ability to handle simultaneous functions
• Good interpersonal and communications and problem-solving skills

Overview and Purpose of the Position
The role involves working closely with service leads and business stakeholders to define and execute a roadmap for IT solutions and enhancements.

Main Responsibilities

• Collaborate with the Reporting Officer in the approval, acquisition, and implementation of IT projects.
• Resolve project-related issues by working with vendors and key stakeholders to ensure successful IT project delivery.
• Oversee planning, directing, supervising, and coordinating vendor and department operations, including assigning tasks, evaluating work processes, and preparing correspondence such as reports.
• Work with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring alignment between system capabilities and business requirements.
• Ensure optimal performance of business-as-usual and in-scope IT systems, meeting SLAs and user stakeholder requirements.

Qualifications and Area of Discipline

• Bachelor’s Degree or diploma in Computer Science, Software Engineering, Information Technology, or related technical fields.
• Degree or diploma holders in Radiography or Medical Laboratory Science with an interest in IT are also welcome to apply.
• Knowledge of IT disciplines such as proficiency in Python and familiarity with systems languages (Java, Scala, C++) and experience with Oracle databases will be advantageous.

Required Competencies and Capabilities

• Previous experience in the healthcare industry is preferred but not essential.
• Ideally, 1-3 years of experience for an Analyst or 3-5 years for a Senior Analyst.
• Strong analytical and problem-solving skills.
• Eagerness to learn new specialized IT software tools.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic moral values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Senior / Systems Analyst is responsible for the daily operations of the various IT applications. He/ She provides after office support in the event of any IT applications failure. He/She develops new IT applications or enhances existing applications as assigned by the HOD, Technology Applications.

The responsibilities are as stated below:

• To keep up with developments in the computer industry.
• Familiar with the hospital’s operations and recommends solutions that meet the requirement of the affected department.
• To design and develop IT applications that are in alignment with the business strategy of the organization.
• To manage project team on the implementation of IT applications.
• To provide relevant training to application users.
• Work with IT vendors to ensure that the applications meet the requirements of the hospital.

How to Succeed

• Degree in Information Technology or equivalent
• Minimum 2 years of System Analyst experience.
• Good analytical skills.
• Fast learner, able to pick up new IT skills and technology quickly.
• Good analytical skills.
• Self-motivated and independent.

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Senior Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Our client, a top-tier logistics and freight solutions provider, is looking for a Regional Tender Analyst to oversee and streamline tenders across the Asia-Pacific region. You’ll report directly to the Manager – Regional Tender Management, APAC, and play a critical role in managing tender submissions and pricing strategies.

Core Duties:

• Handle the end-to-end tender process (RFQ/RFP) for key clients in the Asia-Pacific region.
• Specialize in RFQs with an Intra-Asia focus, including analyzing, coordinating, and pricing tailored solutions.
• Collaborate with regional tender teams to align with internal protocols.
• Liaise with stakeholders to establish pricing strategies and secure approvals.
• Maintain tender data, reports, and key metrics in monitoring systems.
• Provide expert advice to Asia-Pacific pricing and tender teams.

Skills & Expertise Required:

• Bachelor’s degree in business or related field with 3+ years of experience in sea or air freight tenders, ideally within freight forwarding.
• Comprehensive knowledge of logistics, carriers, and trade routes.
• Skilled in project/time management, written communication, and data analysis.
• Advanced proficiency in Microsoft Office, particularly Excel, with strong numerical accuracy.

If you’re ready to make your mark in tender management, apply today!

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

About the company
Our client is a renowned global reinsurance company, seeking a risk & compliance professional to join the team, reporting directly to the Head of Risk & Compliance.

About the job
You will be responsible for ensuring compliance with regulatory guidelines, providing advisory support, conducting compliance monitoring, and completing risk assessments. You will be responsible for conducting due diligence, AML, and sanction screenings ensuring alignment with MAS requirements, drafting and conducting compliance training, and reviewing internal policies. The role also involves identifying and enhancing internal controls, and managing ad-hoc projects.

Skills and experience required
At least 3-5 years of risk & compliance experience ideally in the re/insurance industry. In order to succeed, you should be analytical, possess strong business acumen, with strong regulatory knowledge. You should possess excellent communication and stakeholder management skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

The AML-KYC Analyst role is responsible to support a MNC bank with the following responsiblities.

Candidate must have the following skills:

• KYC
• AML
• Banking

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards.
• Conduct research in public domains and the bank’s data sources to validate the client profiles.
• Advice banker team on the required client KYC profile updates as per review and research done.
• Work with banker team to complete Periodic Review with final quality check on the profile updates, documentation and exception handling.
• Coordinate and liaise across businesses and compliance units for timely completion of Periodic Review.
• Ad-hoc projects.

Desirable :

• Understand KYC requirements for various client types
• 1-2 years’ experience in KYC related roles
• Able to manage time and complete tasks under a tight deadline
• Communicate well and multitask
• Willing to learn and hard working
• Work under pressure (i.e. work closely with marketing team, AML….etc)
• No concern working in Changi Business Park

The work location will be in the Changi Business Park.

Key Accountabilities And Job Functions:
Sanction Screening
1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.
2. Attend to adhoc issues / escalate where applicable
3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities
1. Support daily business operations for Sanction Screening.
2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable
3. Performing daily reconciliation and daily report.

The position required to work shift hour.
Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

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WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46220

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved

Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.