This is a 12 months contract assigned to our client

Work Location: Jurong Area

Salary Range : $2,500-$3,000

Job Description

• Serve as the first point of contact for all incidents.

• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

• Identify the impact, urgency, and priority of incidents.

• Categorize the ticket accordingly.

• Provide initial troubleshooting and support for incidents.

• Escalate incidents that cannot be resolved by the service desk to the appropriate

Application Maintenance team and monitor progress.

• Seek confirmation for closure from the user when resolution is provided.

• Prepare daily and weekly report.

Experience & Education with application software development is a plus

• Highlight experience with Object-Oriented Programming or Low-Code Development

• Highlight experience with SQL in your CV

IT Support Engineer / Technical Support Engineer | Tiong Bahru

Main Office: Scotts Road, SHAW CENTRE

Working location: Lower Delta Road (Near Tiong Bahru mrt station) OR Client side

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

1. Someone who has banking background and knowledge in banking products (eg. loans, deposits, credit cards, credit risks, market risks etc.)

2. Business Analyst from business background and not so much from technology background

3. Good in using SQL and have analytic skills - need to write SQL queries to pull out big data and to understand (analyse) the data which are pulled out

4. Someone who has risk background (bank) would be advantage

5. Able to do user testing, write test cases and do testing for large volume of data

More details of the Requirements

Primary role is performed daily and month end checks on the risk data with the focus on:

• Daily reconciliation / completeness checks and highlighting and following up on reconciliation break

• Apart from daily BAU, support to upstream projects which impacts data mart and support to downstream reporting queries and enhancements will be required.

In some instances, Risk Analyst may be required to write simple users specifications.

• Perform daily and month end checks on data in Risk Data Mart including updates of reconciliation reports.

• Follow up and resolve reconciliation breaks.

• Perform impact assessment and UAT on both upstream projects and downstream enhancement changes.

• Support end users queries of Risk Mart and Risk Mart projects related configuration changes.

• Write simple users’ specifications for Risk Mart.

• Work with Risk Mart BAU lead to perform and resolve daily and month end reconciliation checks and issues. Update reconciliation documents.

• Perform UAT and documentation, raise and resolve UAT issues independently.

• Provide support to end users queries and Risk Mart related projects configuration changes
• Assist in Risk Mart specifications write-up

A MUST skills :-

Conduct extensively data analysis and testing, hence both Banking and SQL experiences are required.

Role Summary

This is a great opportunity to join our fast-growing Consulting and Regulatory Solutions Business working with some of the world’s leading financial institutions.

As a Senior Business Analyst, the successful candidate will work directly with our clients across a range of capabilities including analysis, requirements validation, data model and sourcing, mapping, controls, test design and others. You will ensure the client receives the quality consulting services that Delta Capita (DC) offers. You will be the primary point of contact between the customer and DC as part of our Global Consulting team based in Singapore.

The Role and Responsibilities

No day will look the same. This role is ideal for someone with exceptional client experience to a broad range of clients and ensure the fast and effective management of client workflows. The ideal candidate will be comfortable in managing client integration projects, both small and large. The successful candidate will need to be comfortable working with clients, analyse regulatory requirements, and working with client development teams to implement solutions, answering regulatory queries.

• Regulatory remediation and enforcement response
• Regulatory compliance across the whole project lifecycle
• Cost transformation
• Legal Entity re-structure
• Operating model re-design and execution
• Operational resilience assessment and remediation

Job requirements

Skills and Experience

As an experienced Business Analyst, you will have:

• Perform business analysis and gather requirements for trade and transaction reporting across major regulatory regimes, including, MAS, ASIC, HKMA and JFSA
• Perform gap analyses, new data fields interpretation for various Rewrites: MAS, ASIC, JFSA
• Translate regulatory requirements into business requirements and functional specifications; manage client data extraction, transformation, and loading
• Collaborate with technology, operations, sales, and business development to deliver regulatory reporting solutions
• Write tests scripts based on business use cases to cover relevant scenarios for Rewrite requirements
• Able to work with Development and QA during testing to ensure implementation meets design and requirements
• Oversee Sanity and Component testing of new features during the development phase & review of Test Plans
• Support the implementation of small or medium size projects
• Act as a liaison between the client and the delivery team to define and validate client requirements
• Partnering with developers and testers in designing and delivery solutions
• Maintain strong partnership with internal and external stakeholders

It would be great if you:

• Previous consulting experience
• Experience in Capital Management, Operations, Middle Office, Operational Risk, Liquidity Management is beneficial.
• Regulatory exposure in any of the following: MiFID II / MiFIR, Basel, IBOR, FRTB, CRD & CRR, SFTR, Operational Resilience would be beneficial.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full time position located in Singapore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

Scope:

• The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of technical infrastructure.
• The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system.
• Maintaining high uptime and providing the expected level of service to our users.
• Monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

‌

Experience and Skills Needed
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● Proven experience as an Operations Engineer or similar role in an IT setting.
● Proficiency in system monitoring and customer support tools such as Zendesk.
● Knowledge of project management and best practices in IT operations.
● Excellent problem-solving skills.
● Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

‌

L2 Support responsibilities include:

1. Act as the first point of contact for users facing issues with our IT products.
2. Document user issues accurately and categorize and prioritize them as per their severity.
3. Provide initial assessment and troubleshooting for technical issues.
4. Assist in system monitoring, identifying, and rectifying any simple system or network issues.
5. Perform in-depth troubleshooting and analysis of the issues.
6. Make necessary system configurations and implement minor changes to resolve issues.
7. Document all interactions, actions, and issue resolutions within the ticketing system.

L3 Support responsibilities include:

1. Handle high-level system and network issues.
2. Use advanced system and application diagnostic tools to identify issues and devise
   solutions.
3. Collaborate closely with the development teams to solve complex software issues.
4. Conduct root cause analysis for recurring issues and provide strategies for improvement.
5. Develop and maintain technical documentation to guide future problem resolutions.

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

Reporting to Contract Management Team Lead, the Contract Analyst is responsible for supporting the functions of contracts management in the Asia Pacific region. This role will involve coordinating and maintaining the trading agreements which support the buying and selling of physical crude oil, refined products, and renewable products with Phillips 66 core values and visions to ensure the business is a high-performance work unit.

Primary Responsibilities:

• Handle legal contracts (e.g. Purchase and Sales Agreement, Storage Agreements, Tenders etc.)
• Co-ordinate negotiations with third parties around any contract discrepancies.
• Responsible for negotiation and management of Brokerage Agreement, Clearing Broker Agreement, and Brokers’ commission.
• Evaluate and enhance processes, rules and protocols for administration and execution of contracts and agreements.
• Effective communicator who shares knowledge proactively and has the ability to effectively interact in a team environment.

Basic/Required Qualifications:

• Bachelor of Business, Commerce, Maritime Studies, Laws, Supply Chain Management or any related field
• Knowledge and experience of the energy market in Asia.
• Experience in drafting and reviewing contracts and agreements would be an advantage.
• Strong interpersonal and networking skills with strong verbal and written communication skills
• Results oriented with ability to think and act decisively and independently under situations of extreme pressure and change.
• Possess teamwork ability, ability to work in a small team and provide cover for other team members.
• Self-starter with a desire to grow the Phillips 66 Asia and global business and develop in the role.

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,500

Scope of Work

Digital Field Worker

1. Analyze, design, code and test multiple components of application code across one or more clients.

2. Perform maintenance, enhancements and/or development work.

Job Description

1. Application Design

2. Design & Build Enablement

3. Test Execution and Management

Job Summary

Industry X Consultant

The Industry X consultant role is to support in all phases of the software development project life cycle, includes customer engagement, requirement gathering, planning and analysis, design, develop code, test business software applications, project implementation and maintenance.

Responsibilities:

1. Assist in engaging client to understand business requirement involving design thinking approach

2. Assist in defining requirements and designing applications to meet business process and application requirements.

3. Assist in defining and reviewing requirements and use cases for the application.

4. Assist in estimating efforts and prepare quotation based on client requirements

5. Design the application to meet the business process design and application requirements.

6. Configure, build, and test the application or technical architecture components.

7. Participate in transitioning the designs to the developers, code reviews and transitions of the application or technical architecture components

to the testers.

8. Fix any defects and performance problems discovered during testing

9. Create technical and functional/end-user operational documentation for the software or system

9. Attend training as required to upskill and maintain currency of expertise.

Qualifications:

1) Graduate of bachelor’s degree in IT, Computer Science or other relevant IT Program/Course

2) Experience of design, develop, deploy field service/workforce management system such as Verisae

Viryanaet G4/Accurent VxField Accurent is must.

3) Utilities domain knowledge is must

4) Software Development experience in software design, architecture, development, integration, testing

and support.

5) Willingness to work in Vibrant Consulting Environment

6) Able to communicate fluently both verbal and written and interacts effectively with client.

The Executive (Facilities Support) will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services.

Critical Work Functions

1. Implementation of safety policies and initiatives to ensure a conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Follow up and investigate incidents or complaints relating to fire safety and security in RC campuses and properties
• Work closely with security vendor to ensure safe and smooth vehicular flow in premises
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

2. Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion
• Regularly coordinate and escort the external vendors to carry out regular maintenance and fixing services accordingly to schedule or as needed
• Plan the transportation deployment of the school vehicles; and ensure maintenance and upkeep of the school vehicles.

3. Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through promotion of learning and development and regular feedback on performance

Job Holder Requirements

• Higher Nitec or Diploma in Facility Management/Building Services/M&E
• Entry level to experienced

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Job Description

Extract Transform Load

This Role is looking for an experienced Data Analyst, who is good at analyzing large datasets, understand the data models, strong experience in ETL, SQL, PL-SQL, Data Profiling.

The successful candidate will have the necessary technology, communication, motivated and leadership skills to hands-on manage highly visible and complex projects from start to finish.

Data Analyst Requirements: 2-5 years of Work experience as a data analyst or in a related field.

Work Experience in databases like Oracle, My SQL Server.

Ability to translate business requirements into technical, able to prepare the Data Mapping by understanding the requirement.

Experience working with Apps team and Data Architects to understand the Data Model Experience in Data Migration verification and participated in real time project

Ability to work with Project Team, other stakeholders to assess potential risks.

Demonstrated experience in handling large data sets and relational databases.

Knoweledge on Data Analytics

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Candidate is higher experience will be considered for L2 Support role.

Job Responsibilities:

1. Developed the overall delivery plan of mobile robot project, followed up the plan and corrected the deviation in time;

2. Led the on-site project delivery, provided customers with AMR/AGV on-site implementation and technical support services;

3. Tracked, fed back and coordinated to deal with on-site product and technical problems, quickly solved customers' technical problems, identify and control project risks;

4. Provide training and support for customers in terms of technical parameters, product performance and operations according to customer needs;

5. Cooperate with regional sales, be responsible for pre-sale functional demonstration, technical communication, PK with competitors, installation, testing and abnormal problem handling during/after sale of products.

Job Requirements:

1. Bachelor's degree in Robotics, Automation,Engineering, or relative majors；

2. Minimum 3 years’ engineer experience, experience in Robotics or Automation industry is a plus；

3. Excellent written and verbal communication skills；

4. Problem solving oriented, honest, pragmatic, responsible, highly enthusiastic, and a team player；

5. This position is not desk bound, hence, willingness to travel within the city as well as Southeast Asia is required；

6. Communication with counterparts in China is frequent, and regular trainings are conducted by the HQ located in China. Hence proficiency in Mandarin is a must.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

We are looking for a driven and highly-motivated person to join the Information Services Group that leads the development and implementation of enterprise-wide ICT solutions in HDB. You will have the opportunity to develop your skills and knowledge in ICT project management, app development, data management, systems management, network and communications, end-point services, quality management and ICT security.

What Will You Do?

You will work in cross-functional teams. You should be results oriented with strong ability to collaborate with and engage stakeholders. You should also possess good problem-solving skills and an analytical mind; have excellent communication skills, both oral and written; and be resilient to work under tight timeline.

• Architect, design and develop enterprise-wide ICT solutions and services.

• Research new ICT technology to develop creative solutions for HDB operation.

• Ensure the quality and security of the app, data and ICT services in HDB.

You will be a Great Fit if you Have:

- A strong background in computer science, computer engineering, information technology or related field

- Certification in one or more of the following is preferred:

• Microsoft System Centre Configuration Manager

• Microsoft 365

• Enterprise architecture

- Technical competency and experience in the following will be advantageous:

• Operating Systems platforms

• Mobile Device Management (MDM) solutions

• Endpoint Protection and Mobile Threat Protection solutions

• Microsoft M365 solution including Microsoft Exchange

• Manage, plan and deploy endpoint management services, with specialization in Microsoft Office 365 services

• Manage stakeholders in the infrastructure, and/or security team.

Good to Have:

- Great Attitude to bring the best out our team

- Team Player; we work together as a team

- Autonomous

- Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14119129/b9b45d92-f9b0-1eee-a4ca-b94b65dc20b4

The Company

We are a leading company in the securities industry, which provides end-to-end financial products and services for customers in Asia.

The Role

The Senior Research Analyst is responsible for conducting fundamental research and financial statement analysis on SGX-listed companies across multi asset classes.

Job Description

· Conduct research across multi-asset classes, including Equities, Fixed-income, Commodities, Structured notes, ETF, Funds, and FX

· Generate investment strategy for the US/Hong Kong/Singapore equity market and identify short-term trading ideas

· Provide investment recommendations and sales ideas to Equity sales and Trading Representatives

Job Requirements:

· Minimum 3 years relevant experience in Investment Counsellor or Product Specialist or Equity Research Analyst

· Financial modelling and report writing

· Basic product knowledge and portfolio management

· Strong communication and interpersonal skills

· CFA qualification or equivalent will be an advantage

Click “Apply Now” if you are interested in this role. For further details or a confidential discussion on other opportunities in the Banking & Financial Services industry, please contact Grace Lee (EA Reg Number: R23114074 | EA License Number: 07C3924 | Company Registration No: 200609504D) at Hays via email [email protected].

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

Job Description:

1. Prepare work packages and ensure spare availability prior to work commencement.
2. Prepare work packages and provide support to technical crew.
3. Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
4. Perform data input and analysis.
5. Plan and track monthly programs for completion.
6. Answer customer queries.
7. Any other duties required

Requirements:

1. Min NITEC or Diploma holder in Aerospace Engineering or equivalent
2. Preferably with at least 1 years of relevant working experience in aviation or related industry
3. Basic computer skill required
4. Knowledge of SAP will be an advantage
5. Comfortable with 12 hours rotating shift work arrangement

• Company located at Changi Airfreight Centre

• Working hour: 8:30am – 6pm (Monday – Friday), 8:30am – 1pm (Saturday)

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Support/handle sales and customer’s requests and enquiries.
• Attending and addressing customers’ complaints.
• Coordinate with operation to meet customers service expectation.
• Daily cold call and visit customer when need.
• Support and develop Ocean freight business.
• Generating sales/customers report.
• Handle RFI/RFQ.
• Any other ad hoc duties as assigned by Management.

Requirement

• O Level / Diploma / Degree in Logistics Management or relevant discipline
• 2 - 4 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.