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Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Research:

• Preparing market and industry research reports highlighting key issues, trends and outlook as advised by the senior team
• Undertake research on special projects or sector to identify business opportunities including Potential Clients for the various products at Avista
• Track identified companies/sectors on a regular basis for key events and announcements
• Prepare and circulate newsletters/reports relating to the research on a monthly basis
• Provide the industry related inputs for the creation of transaction materials
• Conduct detailed industry analysis and develop firm Industry knowledge of one or more sectors

Transaction Execution:

• Provide execution support to the senior team
• Assist in the preparation of company valuations, financial models, company marketing documents and client presentations
• Research background material and provide inputs for the preparation of key transaction documents:
• Client profiles
• Information Memorandums, Pitch Books and Teaser documents.
• Management presentations
• Work with the senior team on the financial model and analysis including:
• DCF analysis
• Valuation of companies based on comparable company analysis
• Precedent transaction analysis

Administrative:

• Provide administrative support to the deal team
• Responsible for all client files – hard copy and soft versions to be maintained and kept up to date and backed up on the server.
• Ensure that deal critical documents like NDA’s, Mandate letter etc. are stored correctly in hard and softcopy and backed up on server
• Set up and send out meeting and conference call requests
• Ensure that the closed deal process is followed (necessary client communication, preparation of tombstones, website updation, preparation of case study etc.)
• Regular document archiving , filing and appropriate destruction
• Creating and updating company databases in a timely manner
• Assisting the senior team in drafting client engagement letters
• Maintain client relationships by managing day to day inquires & obtaining appropriate information to execute assignments

The firm is seeking a bright, highly motivated and driven Analyst with an excellent academic background and preferably, previous experience in the real estate sector.

The Company

The company is a well-established real estate private equity platform based in Singapore which has real estate products and funds on both ends of the risk-return spectrum. Its investment mandate is Pan Asian, agnostic across asset classes, and has been operating in the region for more than 18 years. The company is privately-owned, employee-focussed, and provides excellent incentives and growth opportunities for highly motivated professionals.

What will you do?

This is an all-encompassing role whereby you will be part of the team assisting in investment underwriting, asset management and portfolio management as below:

• Participate and assist in the underwriting and due diligence of new investments;
• Prepare Investment Committee memorandums and other related presentations to the senior management;
• Interact regularly with the local asset managers across the region to monitor the performance of the investment;
• Develop and maintain financial models that will be used to formulate asset management plans, including strategic positioning and enhancements;
• Participate in portfolio management activities including monitoring and evaluation of the investment and fund level-performance, including preparation of quarterly/annual management report packages;
• Collaborate with other departments to respond to investor queries relating to the fund.

What do you need to succeed?

• 1-5 years’ of relevant work experience across real estate and/or investment industries;
• A passion for real estate and demonstrated desire to build a career in the industry;
• The ability to identify and clearly articulate key real estate and financial drivers and analysis.
• Excellent interpersonal and written communication skills;
• A curious and analytical mind, detailed oriented but also with the big picture in mind;
• Numerate, and a strong academic record;
• The ability to work autonomously on self-motivated projects, but at the same time work in tandem with and add value to a closely-knit team;
• Excellent data management and Excel cash flow modelling skills;
• Fluency in English, an additional Asian language is ideal.

Role: Production Support Analyst

Job Level: 6-9 years of relevant experience (L3)

Responsibilities:

• Provide 24x7 production support onsite / offsite.
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release
• Follow up on defect and incident closure and meet incident closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Make sure system availability as per respective agreed SLA
• Support EOD batch run
• Perform annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release
• Ensure application documentation is properly updated for each production release

Requirements:

Education:

• Bachelor’s degree in computer science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• At least 10 years of Mainframe experience.
• At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.
• Cards and payments domain Knowledge.
• Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
• Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.
• Prior application or production support experience is a plus.

Key Domain/ Technical Skills:

• Mainframe, Cardlink
• COBOL, JCL, VSAM, CICS, Ezytrieve
• Microsoft Office.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role purpose

To perform actuarial, financial modelling and catastrophe risk analyses to support Miller Singapore in winning, placing and monitoring complex insurance and reinsurance risks in Asia markets.

Role deliverables

• Model the probability distributions of the gross / ceded / net underwriting results of an (re)insurance client.

• Utilise cost / benefit analysis to advice brokers and clients “optimal” reinsurance programs based on risk tolerance levels.

• Model and analyse natural catastrophe exposure for various business streams, when requested, to support Miller’s offering to its clients

• Carry out investigations of the appropriateness and sensitivity of modelling assumptions, maintaining Miller’s commercial position where this does not conflict with relevant professional standards

• Maintain robust documentation, data cleansing, data manipulation and peer review practices to ensure accuracy and relevance of model outputs and assumptions, clearly explaining any limitations of outputs

• Communicate modelling process and results with internal and external stakeholders, both verbally and through formal reports/presentations, to a very high standard

• Work with the team to build trusting relationships with internal and external stakeholders

• Ensure high standards of accuracy in work and manage competing priorities to deliver work in a timely fashion

• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.

• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as MAS regulations.

• Promote Miller brand and values to enhance Miller’s reputation in the market

Requirements:

- Bachelor’s degree in Actuarial Science / Mathematics / Statistics / or Computer Science

- FCAS, FIAA, FIA or working towards qualification

- Minimum 5 years general insurance experience, reinsurance preferred.

- Good Excel skills

- Strong oral and written communication skills for a variety of audiences

- Experience with programming languages to automate modelling processes

- Past experiences at a broker or non-broking background (e.g., (re)insurance company) across multiple lines of business

- Able to make assumptions when faced with missing or unreliable data

· Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

· Should have (5-7) years of experience in Production Support of financial systems.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the comapny's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Descriptions:

1. Arrange and discuss with users to understand the reporting requirement, and document down the requirements into technical specification or mappings for development team to deliver

2. Identify the source data required for creation of the reports and dashboards, interpret the data to understand the relationship of different datasets

3. Facilitate the computerization of analytics and data collection processes

4. Collaborate with source system PICs to establish the data connection and data feeding automation

5. Work closely with existing Data Warehouse team to bring the data into DWH system for reporting and dashboarding

6. Carry out complex analysis of datasets and conduct appropriate data validation

Key skillset:

1. At least 3 to 5 years experience in BA, interfacing with Technical team and Business team

2. Knolwedge / Exeriece in Power BI , Qlik and data analytics is preferable

3. Banking knowledge and able to understand the corporate banking, trade finance

This is an opportunity to be a significant contributor to a very professional, skilled and rapidly growing team. Analysts at Equiteq have significant responsibility, advancement opportunities, client access and future international options in our London, New York and Sydney locations. We are looking to hire immediately to build our entrepreneurial team in our office in Singapore. The M&A Analyst reports to the M&A director.

Key Responsibilities and Challenges:

• Identify, build, and maintain relationships with prospective and existing clients
• Research and prepare presentations which identify and explain industry trends
• Prepare confidential models, information memorandums, presentations and marketing documents in support of sale transactions
• Support execution of Mergers & Acquisition assignments in all respects, both on the sell-side and buy-side

Professional Experience Required:

• Exemplary academic record and demonstrated commitment to achievement
• Strong financial modelling and analytical skills, including knowledge of financial accounting
• Excellent industry analysis and ability to abstract trends and insights from primary data
• Previous experience in Private Equity or Mergers and Acquisitions is appreciated
• Specific interest for the IT Services, Technology and knowledge economy sector

Attributes and Experience Required:

• Impact – must present themselves at all times as somebody a client would want in their corner.
• Resilient – able to work under high pressure. This person will be a self-starter, assertive, with a high degree of self-confidence, maturity and good executive presence.
• Fastidious – have a methodical, process-driven nature that anticipates future project issues and problems before they occur.
• Strong Commitment - to the job with ability and willingness to work long hours and on weekends

Education/Qualifications:

• Qualification to degree level in an appropriate discipline
• FSA qualification desired, but not essential.

Job Description

Main support for field service engineers and business administrators both in SAP CRM and ECC, along with web-based applications. Attend field service business operations and strategic planning meetings to gain insight to issues and future needs. Work closely with field service business to determine business requirements and write functional requirement specifications in an appropriate level of detail.

A SAP CRM and ECC Systems Analyst with experience working with technical teams, configuration and tables. Solid experience in leading and conducting requirements gathering sessions with end customer. Provide a business process engineering perspective during design review for projects with a emphasis on reporting and dashboard requests based on SAP data (and other data sources). Own and perform integration testing and lead User Testing and identify resulting gaps.

• Recommends new insights and/or efficiency opportunities around business processes and reporting.
• Support moderate improvements and projects in SAP and web-applications.
• Works on and coordinate multiple SAP deliverables and related projects independently and in a team environment.
• Good testing and troubleshooting acumen for reporting enhancements, projects and issues.
• Documents all best known methods and provides support as needed. Experience in project roll-out in preparing test plans, training documents and conducting User Acceptance Testing (UAT).

Minimum Qualifications

• Bachelor's/ Master's Degree with work experience of 6 years.
• analytical and statistical experience.
• BI Reporting experience: MS Excel VBA & Macro programming, MS PowerBI, Power Query.
• Functional skills with SAP CRM and/or ECC systems.
• Superb communication, organization and problem-solving skills required.
• Demonstrated accomplishments under complicated situations and constraints.
• Familiar with MS Office applications

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Purchasing Support Analyst (Central/6 Months Contract/Up to $6500)

Are you meticulous and feel energized through operational processing for APAC and China region?

Bring your exceptional skills in handling customer queries and delivering high efficiency and stewardship in our purchasing process.

Core Responsibilities

• Support BSO performance management reviews and taking initiative in areas of problem solving
• Support execution of PO processes in a timely, efficient and accurate manner, including
• Processing purchase requests in Coupa system
• Handling Service Now incidents & chat queries
• Vendor sourcing per agreed threshold with Procurement team
• Supplier onboarding and Coupa Reporting
• Supporting high-quality service handling of complex customer queries
• Actively delivering efficiency initiatives across cross functional areas
• Building customer relations and handling collaborator management (middle management VOC) across areas and geographies
• Support regional projects
• Supporting and ensuring compliance of the company policies and procedures, and supporting operation of global, standardised and scalable processes
• Using Activity Based Working, actively taking part in crafting a culture that inspires to collaboration, encourage knowledge sharing and incorporates exciting “New Ways of Working” in the everyday
• Understanding, learning and using the financial IT platforms ARIS, the local and global processes and policies as an enabling function
• Work with AP & Procurement to improve PO compliance

Play your part in our team succeeding!

The Supplier Services (SS) function is a key finance functional area within the Business Services Operations (BSO) unit. The SS team handles operational and tactical tasks towards the organisation's Groups vendors & employees in close cooperation with the rest of the business.

The Purchasing Support team is part of the Supplier Services (SS) department, which covers some parts of the Procure-2-Pay process for the organization and therefore holds a meaningful role within the Business Service Operations covering APAC & China.

The departmental focus is to:

• Make sure we live our partner promise by ensuring timely and accurate handling of purchase orders to organisation companies in APAC & China.
• Ensure that the company is applying agreements and contracts crafted by the procurement department.
• Ensure high quality, stewardship and compliance in global processes
• Mitigate risk of fraud in our purchase processes

Do you have what it takes:

• 3-5 years of professional working experience in a Procurement role
• BA degree or equivalent experience
• MS office: experienced - Advanced level of MS excel
• SAP or other large scale ERP required
• Experience in Coupa is a plus
• Analytical, detailed and high-quality oriented
• Manage multiple tasks successfully
• Experience in working in highly collaborative environments
• Shared Service experience

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Duties and Responsibilities:

• Responsibilities would include supporting brokers in negotiating and fixing of ships
• Provide market updates and research for clients.
• Updating all market information and gathering market intelligence
• Following cargo negotiations closely within the Capesize desk

Detailed Day to Day task:

• Able to update all market information such as Capesize fixtures across all routes which will need to be sent by Brokers to clients in the mornings
• Support cape size Brokers on all clients updates through internal communication channel on a centralized data report
• Updating and sending timely reports to all key clients of Capesize Brokers.
• Ensuring internal data is kept relevant and updated timely
• Assist cape Brokers in sending out cargo/tonnage blast to relevant client list
• Follow up with Brokers on tonnage and cargoes list
• Ability to add value to Capesize desk through initiatives and process management.

Job Requirements :

• Articulate with good inter-personal skills.
• Data and Information analytical skills
• Proficient in Microsoft Excel
• Basic knowledge in SQL/Python/C# or any coding language will be advantageous
• Possess strong communication skills and customer oriented.
• Able to work independently
• Self-motivated and driven
• **Knowledge on international trade, commodities and shipping is not necessary but will be advantageous.

Job Description

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.
• Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

EA Number: 11C4879

Responsibilities:

Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

Coordinate OS & DB patching in lower env to help complete in Prod env

Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

Coordinate OS & DB patching in lower env to help complete in Prod env

Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

Troubleshoot BAU issues for failures and provide workaround and permanent solution

AML system changes/production fixes Design, Development and Unit Testing

Manage and work with vendor teams to successfully deliver enhancements for AML systems

Manage and work with stakeholders during all phases of system changes delivery

Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise team’s competency level.

Requirement:

Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

Hands on experience in design and configurations/development work

In depth knowledge of infrastructure services with

Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP, Database,

Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

Strong Oracle SQL and PL/SQL design and development skills

Strong Java/ JavaScript knowledge

System delivery Operational impact awareness

Ability to understand SLA / KPI and deliver items within correct time space

Ability to have vendor interaction and management skills

Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Role: System Analyst

Job Level: 6-9 years of relevant experience (L3)

Salary: 7000-7500

Duration: 12 Months ( extendable)

Key responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

-Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key skills required:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

This role is responsible for monitoring and analyzing the global crude oil market, developing and executing trading strategies for crude oil derivatives and paper trading, meeting the company's crude oil hedging requirements, and providing data-driven support to aid the management team's decision-making.

Job Duties

1. Market Analysis:

1) Monitor and analyze global crude oil market trends, gathering and tracking fundamental supply and demand data.

2) Provide insights and recommendations to support the development of trading strategies.

2. Report Preparation:

1) Regularly prepare and submit reports on market conditions and trading strategies to senior management.

2) Draft ad-hoc research reports focusing on critical developments in the crude oil market.

3) Prepare and present periodic reports on trading performance and risk exposure to senior management.

3. Crude Oil Paper and Derivatives Trading Execution & Analysis:

1) Execute pre-approved trading strategies while adhering to risk management protocols.

2) Monitor the market to identify and seize significant trading opportunities, managing trading positions effectively.

4. Internal Collaboration:

Work closely with internal teams, including Finance, Legal, and Risk Management, to ensure seamless execution of trades in alignment with company objectives.

5.External Engagement:

1) Establish and maintain relationships with market data providers and key industry peers.

2) Facilitate information exchange and participate in regular market discussions to better understand market dynamics and identify trading opportunities.

6. Any other duties as assigned.

Job Requirements

1) Degree in Finance, Economics, or a related field. Prefer CFA Level II or higher.

2) Prior experience in reputable futures firms, energy companies, hedge funds, or other financial institutions as an analyst is highly desirable.

3) Minimum of 3 years of relevant work experience.

4) Strong ability to deliver accurate market forecasts, with a proven track record demonstrated through past trading strategies, research reports, or performance records.

5) In-depth understanding of the crude oil market, including its operational mechanisms, financial derivatives, and current opportunities.

6) Outstanding communication and interpersonal skills, capable of thriving in a fast-paced, detail-oriented, and collaborative team environment.

7) Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

About the Role:

Important note: Only Singapore Citizen candidates will be considered as this is a high security CAT-1 project.

We are seeking a skilled Data Analyst to support our Data Management Operations activities. The ideal candidate will have a strong background in data analysis, reconciliation, and quality checks, along with hands-on experience in Oracle PL/SQL. You will be responsible for ensuring data integrity, conducting UAT, managing user queries, and meeting data-related SLAs.

Key Responsibilities:

• Data Management Operations Support: Assist in the efficient operation of data management tasks, ensuring data processing, monitoring, and integrity are maintained across systems.
• Data Reconciliation & Quality Checks: Perform data reconciliation and quality checks to ensure the consistency, accuracy, and completeness of data. Troubleshoot and resolve discrepancies and data quality issues.
• Oracle PL/SQL Expertise: Use Oracle PL/SQL to query, manipulate, and manage data across systems, ensuring data consistency and integrity.
• UAT Support: Participate in User Acceptance Testing (UAT) for new or updated data systems, validating their functionality, data flow, and ensuring they meet all necessary requirements.
• SLA & Query Management: Oversee SLAs related to data operations, addressing end-user queries and requests promptly while ensuring timely resolution of any issues.
• Documentation Support: Assist in the creation and maintenance of technical and functional documentation, including system specifications, workflows, and data management protocols.
• Finance Domain Knowledge: Apply a strong understanding of finance domain processes to ensure data operations comply with business needs and regulatory standards.
• Troubleshooting & Problem Solving: Use logical and analytical skills to resolve data-related issues, identifying root causes and providing effective solutions.
• Collaboration: Collaborate with cross-functional teams (including IT, finance, and operations) to ensure smooth data management operations and enhance process efficiency.

Required Skills and Experience:

• CAT-1 clearance or eligibility is required for this role.
• Proven experience in supporting data management operations and performing data analysis, reconciliation, and quality checks within Investment firm.
• Hands-on experience with Oracle PL/SQL for querying, reporting, and data manipulation.
• Experience performing UAT, including testing and validating data systems.
• Strong ability to manage SLAs, handle user queries, and prioritize tasks.
• Experience providing documentation support, including creating and maintaining technical and functional specifications.
• Solid understanding of finance domain processes, regulations, and data requirements.
• Strong problem-solving and logical thinking abilities with attention to detail.
• Excellent communication skills, both written and verbal, to interact effectively with stakeholders and teams.

Advantageous Skills:

• Snowflake: Experience working with Snowflake for cloud-based data warehousing and analytics.
• Denodo: Familiarity with Denodo for data virtualization and integration across multiple data sources.