Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2200-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

The Company

Our client, a company in the advertising sector, is currently seeking a Financial Analyst to join their dynamic team.

The Role

The role involves developing financial models, forecasts, and budgets to aid strategic decision-making, assessing financial performance, identifying trends, and providing insights into risks and opportunities. Responsibilities include preparing and analyzing financial statements, ensuring compliance with accounting standards, managing budgets, monitoring performance, conducting variance analysis, and generating financial forecasts based on market trends and internal data.

Your Profile
The ideal candidate should have 5+ years of financial planning and analysis experience, with a preference for experience in a Big 4 firm. A professional accounting qualification or equivalent is preferred, along with strong analytical skills and excellent Excel abilities is advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12982970, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

About Us

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Here at Howden Group Holdings, we are transforming the way we deliver HR services to our business, and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders.

Reporting to the Regional Human Resources Manager Asia, this role will focus on support, configuration and maintenance of all Workday modules across our Asian countries as well as delivering a comprehensive and professional global Workday/HR technical service to managers and employees in line with our Service Level Agreements to ensure the smooth day to day operations.

Furthermore, the role supports the development of developing best practice functionality across the systems landscape in HR, bringing in external knowledge and experience to ensure Howden stays at the fore of HR and Payroll technology. The role will work with our Asian country HR leads as well as our global HRIS teams in the UK.

The successful incumbent will bring with them the prior experience of working in fast-paced, highly commercial and entrepreneurial environments. Additionally, you will have experience of delivering beyond the day to day and working with the HR Leaders and other Centres of Expertise to deliver wider HR strategic initiatives and priorities as required.

Job Description:

· Assess requirements, perform impact assessments, design and build technical solutions to fulfil business requirements

· Promote the best possible user experience in Workday through simplified and automated processes

· Support on Workday Payroll system changes and upgrades

· Support on assessing and impacting changes from the bi-annual Workday releases

· Perform detailed manipulation of complex data via tools such as spreadsheets and EIB’s

· Develop and deliver reporting from within Workday – utilising Workday Report Writer to build Advanced and Composite reports along with Workday Dashboards

· Support with maintaining the ongoing design, configuration and deployment of Workday

· Support new system implementation project and cross functional initiatives following the Workday methodologies

· Support automation and process improvements within Workday

· Maintain the available employee guidance ensuring all content is accurate, up to date and fit for purpose

· Support training and engagement to ensure our key stakeholders are fully utilising Workday

· Provide support for ad hoc projects as required

· Take all reasonable steps to ensure appropriate confidentiality and ensure GDPR compliance

· Ensure your own continuous professional development by participating in external networking/conferences/associations/groups

· Maintain a positive and solution-oriented approach to work, providing open and honest feedback.

· In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships.

Our Ideal Candidate Will Be:

· Excellent knowledge and experience in Workday modules of Payroll, HCM, Absence, Reporting

· Workday Certification or WorkdayPro certifications would be preferred

· Use of a case management tool such as Workday Help or Service Now desired.

· Strong hands-on configuration skills in Workday

· Understanding of HR end to end HR and payroll processes

· Excellent payroll experience and knowledge

· Excellent technical skills across a wide range of technology products

· An inquisitive and challenging mind, with an interest in questioning and improving the “as is”

· Excellent operational skills e.g. processes, procedures, data analysis

· Client focused, collaborative and supportive

· Works with others to deliver results

· Takes personal responsibility to deliver results

· Communication and stakeholder management

· Ability to manage service standards to SLA levels

*Successful candidate will be offered a 1-year contract at the first instance, with opportunity to be considered for a full time position. Candidates who demonstrate exemplary performance may be considered for early conversion.

This role is responsible for assisting the Product and Underwriting Manager in managing the underwriting quality of our GI portfolio and developing new products of GI.

The role will oversee the daily underwriting operation and referrals, maintaining a high customer service level.

• Provide technical GI training support
• Underwrite all cases above the authority level of GI Operations
• Assist in renewal review within designated authority
• Assist in reviewing policy wordings and web portal content
• Maintain effective communication with key business stakeholders
• Investigate, negotiate, and recommend new GI product solutions
• Maintain and keep current all GI underwriting manuals.

ACCOUNTABILITIES

• Strategic
• Operational
• Effective Risk Management/Governance
• Non-Financial
• All general insurance products
• Direct Reports / Team Size
• Vice President, GI Personal Lines Product & Underwriting

OUTCOMES

• Support daily underwriting operations and referrals
• Existing product enhancement
• New product development
• Market Intelligence
• Market Benchmarking
• Assist in reviewing policy wordings and web portal content
• Analyse loss performance and provide recommendations
• The ability to extract data and prepare management reporting will be an added advantage.

SYSTEMS AND CONTROLS

• GI Portal
• PolisyAsia
• SOL
• Filenet
• Merimen & Gears

QUALIFICATIONS

• Tertiary qualification preferred.
• Certificate of General Insurance (BCP / PGI / CGI)

KNOWLEDGE/EXPERIENCE

• Technical knowledge in GI Personal lines underwriting & products with a minimum of 1-2 years experience in a similar function.
• Knowledge of Singapore's general insurance industry
• Self-sufficiency, initiative, drive, and passion to make a difference.
• Positive personality
• Proactive, and able to work independently as well as in a team.

This is a 12-month contract Contigent Workforce, 100% work-from-home role.

This role will be focused on the functional scope of workforce management and risk management. Providing support on vendor operational and risk process audits, workforce management administration, and vendor adherence to the agreed KPIs.

Responsibilities

• Manage the vendor adherence to service level agreements for the outsourced sales operations.
• Collaborate with vendor workforce management POC at the vendor sites to ensure the implementation and compliance to established KPIs (key performance indicators).
• Develop and maintain regional workforce management KPI reporting for senior management.
• Maintain a log on vendor operations exposure to risk and share findings with regional Sales Productivity PMs.
• Conduct operational process audits and ensure closure of the corrective actions required at the vendor level.
• Identify and provide feedback on bottoms-up tool and workforce management process efficiency gains with analytical perspective.

Skills

• 5+ years’ experience in vendor operations, change management or operational process improvement role.
• Must be good with managing and understanding the data (SQL, Tableau, PowerBI).
• Process and detail-oriented execution style.
• Critical thinker and resourceful problem-solver
• Comfortable with ambiguity and thrives in a fast-paced, dynamic environment.
• Receptive to open feedback
• Bachelor's Degree preferred

UEN: 199700895N

Our client, a Multinational Technology Company, is seeking a highly skilled and experienced Investigation Officer (Escalations/ Trust & Safety /Technical Support) professional to join their dynamic team. In this role, you will play a pivotal role in driving operational excellence and maximizing efficiency within the organization.

Responsibilities

• Investigate & review high-priority escalations and sensitive inquiries client’s apps
• Handle sensitive content and ads issues, including offensive content and comply with company’s guidelines.
• Handle sensitive content and ads issues, including offensive content and comply with company’s guidelines
• Handle incoming reports of alleged legal rights violations during the APAC time zone, focusing on key metrics like SLAs, quality, accuracy, and escalation rates.
• Content review: Examine and assess user-submitted reports of intellectual property infringement across client’s family of Apps. Which involves verifying the validity of the reports, determining if the content violates the company's policies or relevant laws, and taking necessary actions, such as removing the content or disabling the account.
• Interpret and enforce company’s terms of service using internal tools and address tooling gaps
• Adapt to changing escalation requirements, prioritize requests, and propose creative solutions
• Understand the Escalations ecosystem and collaborate with different teams
• Analyze data and trends to improve the escalation process and provide recommendations.
• Communicate effectively with internal stakeholders and work under pressure
• Foster collaboration with Global and cross-functional teams.
  
  Minimum Qualifications

• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Operational Experience of at least 3-5 years in Trust & Safety, Investigation, Online Fre Speech landscape, Escalations Management, Risk Management, Consulting or a similar role
• With strong sense of working as an individual contributor but at the same time a great team player
• Strong demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Experience with analytical tools like Excel or SQL
• Regional and Global market coverage is an added advantage bonus.
• Proficiency with other languages will be a plus as this role will cover global and regional markets.
• Can work on flexible working hours. Open to shifting or overtime is a plus but not necessary.
• Open to a 6-12 month contract period, highly renewable

What We Offer?

• A highly competitive remuneration package.
• An opportunity to interface with cutting-edge technology.
• An inclusive and collaborative work milieu.
• A clear trajectory for career advancement and professional growth

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We are looking for a monetisation-focused Ad Product Quality Analyst to join our Business Operations team. As a member of the Ad Product Quality team, you will be responsible for growing Snapchat’s advertising business by identifying opportunities to improve the quality of our current or future monetization product offerings. You will serve as the voice of our customers by bringing product expertise and a specific understanding of the challenges our advertisers face to cross-functional partners across Engineering, Product, Sales, and Support teams.

What you'll do:

• Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ads platform. Support key advertising partners with overcoming technical challenges faced when onboarding, activating, or delivering ROI on the platform
• Perform pre-release QA and UAT to ensure product releases and updates work as intended and do not disrupt the customer experience
• Write technical product and process documentation, organize training sessions, and design workflows that prepare supporting teams for new product releases
• Derive quantitative and qualitative insights into ads products usage, systems stability, and the customer experience. Produce trend analyses of common customer pain points coupled with actionable recommendations for addressing them
• Maintain a backlog of software bugs and product improvements, and serve as a customer advocate as you prioritize with Product and Engineering teams
• Partner with our Product Marketing and Sales teams to collect customer feedback and identify opportunities to improve our products

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, Marketing, Advertising or related areas of study, or full stack coding bootcamp certification, or equivalent industry experience
• 4+ years work experience in digital advertising operations or analytics or related field

Preferred Qualifications:

• Strong analytical skills, with demonstrable experience working with large data sets to solve business problems
• Understanding of programmatic ad buying and auction marketplace dynamics; ability to draw inferences into how macro-level trends impact advertisers on a micro scale
• Advanced SQL Ability - write new SQL queries referencing multiple large data sets for use in solving customer problems
• Advanced Javascript/HTML5/CSS3/Python skills for troubleshooting complex issues with advertiser integrations with our platform
• Advanced understanding of APIs and server integrations
• Mastery of tracking pixels and third-party measurement of digital advertising campaigns
• Experience working with Mobile Measurement Partners (MMPs); deep industry knowledge of attribution modeling for mobile app install advertising
• Strong analytical skills, with demonstrable experience working with large data sets to solve business problems, and providing practical business insights via data visualization software (Looker, Tableau, etc.)
• Proficient in use of G Suite software (Gmail, Google Docs, Google Sheets, etc.)
• Excellent verbal and written communication skills with high attention to detail
• Proven project management skills, identifying problems areas, designing solutions, and driving them to completion

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week).

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.

2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.

3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.

4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.

5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.

6. Acting as an escalation focal point for all improvement activities involving SNOC

7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.

8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.

9. Ability to work closely with various line of business technologies from junior to management level.

10. Change governance on all the monitoring changes for production implementation

11. Perform on call duty on rotation basis.

Payment Processing Support Officer

Key Skills: Payment Processing, Account Payable, Banking Sector, SWIFT

An exciting opportunity has arisen for a dedicated Payment Processing Support Officer to join a purpose-driven team within the banking sector. This role is perfect for those who thrive in an inclusive, high-performing culture and are committed to delivering results. The successful candidate will contribute significantly to the overall success of the Payment Processing & Support Team, ensuring specific individual goals, plans, and initiatives are executed in support of the team's business strategies and objectives. This role offers the chance to work in a dynamic environment where compliance with governing regulations, internal policies, and procedures is paramount.

* Join a purpose-driven, high-performing team

* Contribute to key business strategies and objectives

* Work in a dynamic, compliant environment

What you'll do:

As a Payment Processing Support Officer, you will play a pivotal role in ensuring the smooth operation of our PSP platform. Your day-to-day responsibilities will include providing support to our customers for any of their queries , setting up new accounts into the platform and ensuring that the platform is performing at it peak. You will or might be responsible for performing reconciliationsnand handling other administrative tasks as required. This role requires meticulous attention to detail, strong time management skills, and a commitment to accuracy.

What you bring:

The ideal candidate for this Payment Processing Support Officer role will bring proven experience from within the banking sector, specifically in. Proficiency in MS Office tools such as Excel and Word is essential. A deep understanding of payment processing would be good. The successful candidate will demonstrate excellent time management skills and the ability to work effectively as part of a team.

Contract: 12 months

Location: Caldecott

Working hours: Mon - Fri office hours

Responsibilities

• Provide Level 1 support for users of the IT system, clarify and direct queries that require in-depth technical support to subject matter experts, track and close queries.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic on-boarding of new division representatives for ComLink systems.
• Support in other administrative duties which can include maintaining and updating of data.

Requirements

• Singaporean
• Detail-oriented.
• People-oriented.
• Able to process and structure large amounts of information.
• IT savvy and some relevant experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Position title : Community Support Assistant
Working Location: Upper Serangoon, Bukit Timah, Queentown & Jalan Bukit Merah (Work location not fixed, decide after interview)
Interview location: Balestier Road, Singapore 329743
Working day: 5.5 work days ( Mon – Fri & Sat half-day)
Salary : $2400 - $3300

OVERVIEW
To assist the Centre executive/manager in the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

JOB SCOPES

1. Programme Planning and Implementation
2. Alert Alarm System
3. Volunteer Development
4. Finance and Accounts
5. Training and Development of Personnel
6. Administrative Duties

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]