Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

about the company

Our client is headquartered in Singapore and has strong regional presence across the globe.

about the job

In this role, you will support the Senior Finance Manager in collaborating with internal stakeholders to ensure daily operations of projects are allocated and budgeted accordingly, you will also manage the financial analysis of the department and overall advise the best cost structure for the internal IT team.

skills and experience required

The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with a year of experience in financial planning & analysis. Prior exposure in supporting IT stakeholders is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

(EA: 94C3609/ R22104071)

Job Description

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Requirements

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting.
• Experience in Agile based development.

EA Number: 11C4879

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement/Skillsets:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA License: R1873481

Company EA License: 11C4879

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be responsible developing, implementing, and maintaining data governance frameworks and risk management strategies to ensure the integrity, confidentiality, and availability of our organization's data assets. This role requires understanding of data governance principles, risk management methodologies, and regulatory compliance requirements.

Data Governance Framework Development:

• Develop and implement data governance policies, standards, and procedures to ensure data quality, consistency, and security.
• Establish data governance frameworks and best practices to manage data assets effectively.
• Collaborate with cross-functional teams to define data ownership, stewardship, and accountability.

Risk Management:

• Identify, assess, and prioritize data-related risks and develop mitigation strategies.
• Conduct risk assessments and impact analyses to evaluate potential threats to data integrity and security.
• Monitor and report on data governance and risk management activities to senior management.

Regulatory Compliance:

• Ensure compliance with relevant data protection regulations, such as PDPA, GDPR, and other industry-specific standards.
• Develop and maintain documentation to demonstrate compliance with regulatory requirements.
• Stay up-to-date with changes in data protection laws and regulations and update policies accordingly.
• Provide advises on data related incidents and escalations as necessary

Data Quality Management:

• Implement data quality management processes to ensure the accuracy, completeness, and reliability of data.
• Develop and maintain data quality metrics and dashboards to monitor data quality performance.
• Collaborate with data owners and stewards to resolve data quality issues and implement corrective actions.

Training and Awareness:

• Develop and deliver training programs to educate employees on data governance and risk management principles.
• Promote a culture of data governance and risk awareness across the organization.
• Provide guidance and support to data owners and stewards on data governance best practices.

Stakeholder Engagement:

• Work closely with business units, IT, legal, and compliance teams to ensure alignment on data governance and risk management objectives.
• Facilitate data governance committees and working groups to drive data governance initiatives.
• Act as a liaison between business and technical teams to address data governance and risk management concerns.

Who we are looking for:

Competencies & Personal Traits

• Driven and Self-initiated individual
• Strong stakeholder management
• Strong communication skills, ability to storyline and engage in focused discussions
• When empowered, not afraid to make decisions
• Operates effectively even when things are not completely certain

Working Experience

• 4-8 years’ working experience
• Relevant experience in Consulting relating to data management or across multiple business disciplines as data governance professionals, business process engineers or business reporting functions
• Experience in working in a diverse organisation and across front to back business processes

Professional Qualifications

• Knowledge of tools and techniques of data governance
• Knowledge of tools, techniques and processes for gathering and reporting data

Education

• Degree holder of any business/ financial related discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Job Description: Our company is seeking an experienced IT Business Analyst with expertise in Calypso. The ideal candidate will have at least 5 years of experience in a similar role.

Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements related to Calypso.
• Translate business needs into technical specifications and work closely with development teams.
• Configure and customize Calypso to meet business requirements.
• Conduct system testing, user acceptance testing, and ensure successful implementation.
• Provide ongoing support and maintenance for Calypso applications.
• Troubleshoot issues and provide solutions to enhance system performance.
• Stay up to date with industry trends and best practices related to Calypso.

Qualifications:

• Bachelor's degree in computer science, Information Systems, or related field.
• Minimum of 5 years of experience as an IT Business Analyst, specifically working with Calypso.
• Strong understanding of financial markets, derivatives, and trading systems.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

If you are a skilled IT Business Analyst with a passion for Calypso, we encourage you to apply and join our dynamic team!

The candidate is will be able to

• delve deep into cyber intelligence and the motivations of the actors behind them,
• work in exciting special research projects with the rest of your global cybersecurity teams and
• uncover cyber crime and malware research topics.

Requirements

• 4-6 years in an active hands-on CTI role in the field
• Sectorial working experience in the public sector in Singapore
• Confident working in a client-facing environment

Financial Analyst (Business Process Outsourcing), East area

• East area
• START ASAP
• 6 months contract (Extendable and renewable)

Job description:

• Assist the Tower Supervisor in preparing for FCE readiness activities, including user acceptance testing, beta testing, and validation of work, while collaborating closely with the Accenture India team.
• Conduct month-end account reviews, including control account checks and adjustments of journal entries to ensure accurate clearing.
• Track the progress of the financial close process and review the BPO Journal Entry Dashboard to monitor task completion for assigned entities.
• Analyze the Overdue Items Report, follow up with the BPO team, and escalate overdue items when necessary.
• Facilitate pre- and post-close discussions with tower leads to review monthly and quarterly finance activities.
• Review and support journal entries and reconciliation processes.
• Generate BlackLine reports to assess account aging and value, conduct research, and collaborate with the BPO owner to address issues. Develop action plans to resolve R-items exceeding 60 days or $100K.
• Produce GL reports, perform trend analyses, and execute variance analyses.
• Compile and prepare the Tower Close Package, which includes variance analysis with commentary, a risk and issues log, and a balance sheet aging report (R-items).
• Monitor BPO performance against SLA requirements, escalating discrepancies and implementing corrective action plans (CAPs) with the BPO Management Tower Leads.
• Serve as a liaison between UPS stakeholders and the BPO team to address information requests and resolve queries effectively.

Requirements:

• Minimum Diploma or bachelor’s degree in accounting
• Possesses at least 5 years relevant experience in accounting or internal audit or public accounting in any industries
• Applies accounting theory and principles are mandatory

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Summary:
We are seeking a skilled and detail-oriented Business Analyst with expertise in derivatives, financial products, and market data. The ideal candidate will have a deep understanding of vanilla products and derivatives, their valuation/pricing approaches, and market practices. This role requires strong analytical, interpersonal, and communication skills to bridge the gap between stakeholders and technical teams effectively.

Key Responsibilities:

• Gather and document functional requirements from stakeholders and effectively communicate these to development and QA teams.
• Facilitate requirements workshops with stakeholders such as Front Office, Middle Office, and Finance users to elicit, validate, and prioritize business requirements.
• Lead and manage issues during UAT/Sprints, ensuring all requirements have proper traceability.
• Collaborate with Technology & Operations teams to deliver structured, well-thought-out solutions aligned with business needs.
• Act as a bridge between business users and technology teams to ensure seamless communication and understanding.
• Provide prompt responses to issues raised by stakeholders, leveraging business, operational, and technical expertise to recommend sound solutions.
• Support the development and implementation of solutions by coordinating with cross-functional teams and ensuring alignment with business goals.

Required Skills and Qualifications:

• In-depth understanding of derivative product characteristics, including product structures, valuation, and pricing information.
• Strong knowledge of vanilla products and derivatives, with familiarity with general market practices.
• Proficiency in the basic concepts of valuation/pricing approaches for vanilla products and derivatives.
• Knowledge of market data and its applications in financial analysis.
• Hands-on experience with scripting languages such as Python or Excel Macros.
• Master’s degree in Financial Engineering, Quantitative Finance, or related fields, or equivalent professional certifications such as CFA (preferred).
• Excellent interpersonal and communication skills, with the ability to engage with diverse stakeholders and facilitate discussions effectively.
• Strong organizational skills, with the ability to manage multiple priorities and deliverables in a fast-paced environment.
• A collaborative team player with a proactive and problem-solving mindset.

Preferred Qualifications:

• Experience working in financial markets, particularly in derivative products and valuation.
• Familiarity with Agile/Scrum methodologies and experience participating in sprints or UAT.

EA License: R1873481

Company EA License: 11C4879

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

Core responsibilities

• Highlighting key credit risk issues
• Responsibilities cover credit analysis, customers credit due diligence, limit setting, exposure monitoring and reporting;
• Reconciliation and managing of paper and physical transactions;
• Validating forward curves;
• Monitoring and analyzing all paper and physical exposures are accurately marked-to-market;
• Calculation of VAR of the exposures;
• Preparation of open positions, P&L, and VAR reports;
• Proactively interact with customers, brokers, and clearing agents.
• Maintain Trading Management System.

Job requirements

• Bachelor's degree with at least 2-3 years of relevant working for a commodity trading house or bank within the risk/mid-office team is preferred. Fresh Graduates with a major in Financial, Data Analysis, Mathematics, or related fields are welcome to apply.
• Experience in market risk assessment is essential, while experience in the oil trading industry is preferred.
• Knowledge of VAR calculation model;
• Practical experience in using VBA with excel to develop the VAR model.
• Experienced in programming, such as MS EXCEL/VBA, MS Access/SQL, SAS and etc.
• Excellent written & verbal skills in both English and Mandarin (to liaise with Mandarin speaking associates & counterparts);
• Good communication skills and teamwork skills.

• Project Description:

Our Customer is a Leading bank in Asia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Luxoft.

• Responsibilities:

Responsibilities:
• Define the testing strategy and framework to ensure a high standard of testing and quality assurance is in place
• Plan and manage various phases of testing (SIT, UFT, UAT & Regression)
• Manage the test preparation, test cycles & test environment
• Engage test automation team for planning, scripting and execution of test scripts
• Chair the test progress meeting
• Conduct defect triage meetings with Vendor, Users and IT teams
• Plan and manage the runbook for all testing phases, Mock Runs & Production Implementations
• Report test progress and Issues (Daily, Weekly)
• Provide metrics and status updates for organization reporting
• Work with different IT teams across infrastructure and various business divisions to deliver testing solutions for the business.
• Be the focal point of contact for Business testing needs
• Liaise with technical lead / Project managers to manage expectations for each of the testing stages of projects. Agree 'quality gate' criteria and corrective actions
• Stakeholder management
• Adhere to the Bank's Service Management guidelines (ITIL) and participate and provide recommendations in process, service and system improvements

• Mandatory Skills Description:

• 8+ years of software testing experience
• Minimum 4 years of experience as Test Manager on Murex platform
• Knowledge on financial market products
• Understanding of bank's front, middle and back office operations, finance and accounting. Experience and management of at least one Front to Back implementation within a financial services organization
• Experience in vendor management and good IT risk understanding.
• Understanding of Murex automation using GUI tools such as QTP as well as Report comparison tools.
• Experience on murex setup and functional tests using various module of murex.
• Ability to work independently and take decisions
• Experience in working direct with Technical leads, project managers and Business Analysts in business and IT organization
• Experience with Principles, methods, techniques and tools for the effective management of the testing process
• Experience of the execution of tests throughout the lifecycle of development projects
• Excellent communication, inter-personal skills and problem solving skills

The Role

We are seeking an Investment Analyst based in Schonfeld Singapore office to provide integrated investment advice to Portfolio Manager. This person should be a team player with excellent communication skills, computer proficiency and high level of professionalism and familiar with Taiwan investment markets and technology sector.

What you’ll do

- Assist portfolio manager on investment research, financial statement analysis covering Asia Pacific including Taiwan market

- Ensure knowledge of entire investment solution suite, recommend investment solutions to Portfolio Manager;

- Prepare meeting materials; generate research materials – proprietary, economic commentary and Bloomberg etc. as needed

- Review exceptions and recommend strategy to resolve exceptions; and

- other tasks or projects as required.

What you’ll bring

What you need:

- A minimum of 7-10 years’ experience in the role of investment industry (such as Investment banks, Hedge Fund or Private Equity)

- In-depth knowledge in investment with focus on Taiwan equity market is a must

- Proven track record in particular with industrial knowledge or experience on financial,technology sector equities will be a strong plus

- Proficient in Python programming;

- Degree or above in computer Science, computer engineering or related disciplines; and

- Business fluent English

Job Summary

We are seeking a Senior Manager - Application Support responsible for overseeing the day-to-day operations of the application support function, ensuring that all enterprise-level applications run smoothly, securely, and reliably.

Mandatory Skill-set

• Bachelor’s Degree in Computer Science, Information Technology or other related fields;
• 8+ years of relevant experience in leading and managing application and support teams;
• 5+ years of experience in Linux administration, Kubernetes, and Nutanix environments;
• Experience in Linux operating systems (e.g., Red Hat, Ubuntu);
• Proficiency with Kubernetes (e.g., deployment, scaling, monitoring);
• Familiarity with Nutanix architecture and management;
• Knowledge of containerization technologies (e.g., Docker);
• Understanding of networking, security, and storage solutions;
• Good team player with go getter attitude;
• Experience in contract and vendor management;
• Excellent leadership and people management skills;
• Strong problem-solving, analytical, and decision-making abilities;
• Analytical and strong resource management;
• Excellent communication and interpersonal skills to engage with stakeholders effectively.

Desired Skill-set

• ITIL v4 Foundation or Practitioner certification.

Responsibilities

• Supervise, mentor, and develop the application support team to meet business objectives;
• Oversee the resolution of application-related incidents, ensuring prompt root-cause analysis and recovery;
• Direct L2 and L3 teams to enhance application stability, performance, and reliability;
• Mentor L2 and L3 teams to upskill and strengthen;
• Assign tasks, monitor performance, and ensure the team adheres to SLAs and support protocols (24 x 7);
• Ensure proper monitoring of application performance and availability to preempt issues;
• Spearhead the teams to continually improve the end user experience and customer satisfaction;
• Champion high levels of IT service and support in projects by developing a strong understanding of how projects may impact service areas, and planning measures to minimize such impact;
• Identify areas for improvement in application support processes and implement best practices;
• Lead initiatives to optimize application performance and reduce recurring issues;
• Manage vendor performance through service level management and business engagement;
• Support the assessment of the potential operational impact resulting from any regulatory changes or legislations which impacts business compliance arrangements, procedures and processes;
• Evaluate current policies and controls, and suggest improvements to enhance internal frameworks and processes;
• Offer full support on internal/external audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

No experience/Diploma in IT/Computer Engineering

Basic (no experiene / fresh)-start from $2600, after 3 months $2700

Have AWS & Bonus

Japanese MNC

Job Description

• Provide first-line desktop support and swiftly address end user inquiries.
• Troubleshoot issues related to end user platforms and manage end user relationships.
• Respond quickly to incidents, investigate causes, and resolve problems, ensuring timely communication with all stakeholders.
• Provide support to IT department

Requirements

• Diploma in IT/Computer Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client, a leading investment bank, is seeking a skilled Technical Support Specialist to join their On-Site Operations team, responsible for providing hands-on support for workplace technology and hardware. This role involves managing the lifecycle of IT assets, troubleshooting hardware and software issues, and ensuring seamless multimedia support for internal teams.

Responsibilities:

• Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services.
• Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment.
• Provide premium technical assistance to executive users and resolve complex issues efficiently.
• Oversee the lifecycle of workplace technology assets, including procurement, inventory management, and disposal.
• Create and maintain documentation for operational procedures.
• Support office moves, equipment upgrades, and system maintenance activities.
• Diagnose and resolve hardware/software failures, escalating issues to engineering teams or vendors when necessary.
• Collaborate on workplace technology projects, including pilot testing and rollouts.

Requirements:

• In-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and multimedia tools.
• Strong troubleshooting and problem-solving skills, particularly with system builds and software deployments.
• Excellent communication skills for interacting with end-users and technical teams.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset, with a willingness to support colleagues and work collaboratively.
• Flexibility to work extended hours or weekends as needed.
• Experience coordinating with vendors to ensure smooth project execution.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

The Job

Specific (85%)

• Working in a team to provide support for existing application systems, including managing daily system operations and account-related support.
• Assist end-users in using applications effectively, providing guidance and training when necessary. Point of contact for users experiencing application-related problems.
• Troubleshoot and resolve issues related to application functionality or performance. Collaborate with vendors or developers to escalate and resolve issues, ensuring effective and timely resolution.
• Carry out system setup, configuration changes or customisations to applications to meet user requirements. Ensure proper documentation, software change management and control procedures for all systems.
• Work closely and support project managers to implement new IT application, gathering user requirements ensuring that system implementation meet users’ requirements and within deadline.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to SATA’s future operation needs. Work closely with stakeholders, process owners, and users to integrate technical and application components into business processes.
• Document operational procedures, account management, audits and IT procurement activities. Carry out monitoring and report on application performance and other related metrics.

General (15%)

• Work closely with the infrastructure and network team to ensure maximum system stability and uptime.
• Any other duties, tasks and non-IT related events as assigned by Head of Information Technology.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Project Description:For one of the largest banks we are looking for Senior Team member to help the bank to implement new technologies and speed up the delivery on various projects.

Responsibilities:

• Provide the intended technical line of Murex MX / Kondor Plus support.
• Manage configuration changes and deployments across non-production and production environments.
• Address and resolve client issues related to architecture, operating systems, network, JVM, and other infrastructure components.
• Work closely with internal teams and external vendors (Murex/Finastra) to implement changes and resolve issues.
• Replicate and document client-reported issues, offer configuration recommendations to customers, and provide the Engineering team with detailed information, including test cases, to facilitate permanent solutions.
• Optimize performance, including profiling Java applications and databases, as needed.
• Support and mentor team members by providing guidance and knowledge sharing.

Mandatory Skills:

• Application Support
• finastra Kondor
• Murex Financial Software

Mandatory Skills Description:

• 7+ years of hands-on experience in application support specializing in Murex MX / Kondor Plus Platform
• Expertise in Murex and Kondor Plus platform configuration, management, and upgrades.
• Murex MX / Kondor Plus Production Support and Monitoring: Experience with Murex / Kondor Plus production support and monitoring.
• Oracle Database: Proficiency in SQL (query, execution plan analysis), Oracle database management and troubleshooting.
• ServiceNow: Familiarity with incident, change, and request management.
• Scheduler, API: Familiarity with Control M and API
• Linux/UNIX: Strong knowledge of Linux / UNIX environments.
• Strong abilities to analyze source code to identify the root causes of client-reported problems and report findings
• Ensure Adherence to SLAs and customer satisfaction
• Understanding of capital market products and front to back workflow

Nice-to-Have Skills Description:

• Good understanding of ITIL processes and its procedures