Job Description & Requirements

Opportunities in a global bank. We have multiple .Net roles . Working in an agile team environment you will work across the full SDLC, refining requirement, carrying out developers, performing SIT, As a senior developer you'll have the opportunity to contribute to developer forums to promote best practices.

Responsibilities:

• Gather business requirements and preparing specs
• Analystes, develop Oracle PL/SQL solutions that meet business requirements and technical standards.
• Produce high-quality technical solution documentation, including design documents, architecture diagrams, and code documentation.
• Assist in doing release
• Identify and raise risks and issues transparently to senior leadership, and work proactively to mitigate risks and resolve issues.
• Develop and maintain automated test scripts to ensure the quality and reliability of software solutions.
• Contribute actively to developer forums and communities to promote the adoption of best practices and share knowledge.

Requirements:

• Min 6 years of experience working with Oracle or sql server and stored procedures
• Good knowledge of SDLC
• Good working experience with SQL Server or Oracle
• Good problem solving and analytical skills, with a focus on delivering high quality, scalable solutions
• Strong written and verbal communication skills with the ability to build technical documentation
• Experience working with reporting tools such as PowerBI, Crystal reports, SSRS etc is a plus

Interested candidates please email your latest resume to [email protected]

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

Key Requirements

▪ System migration experience for banking system in relation to Retail Credit products, Credit Risk,

Operations, Process and operating models

▪ Degree in an appropriate field of study or equivalent

▪ Demonstrated 5-10 years of experience in project management/business analysis in credit subject area

▪ Familiar with change management processes and project management fundamentals

▪ Understanding of technology and operational processes across functions / departments in the banks

▪ Project Management Professional (PMP) / PRINCE II certification is a plus

▪ Direct responsibility of project budgets of $5 - $15 million dollars

▪ Strategic forward thinking approach to challenges with executive level communications, influencing,

negotiating and persuasion skills

▪ Ability to multi-task and perform well under pressure

▪ Independent, diligent and resilient individual with ability to thrive in ambiguity

We are looking for a talented and experienced Senior Business Analyst to join our growing team. In this role, you will play a key role in the design, development, and implementation of mission-critical Java applications. You will work closely with other developers, product managers, and designers to deliver high-quality and reliable software solutions that meet the needs of our business.

Roles & Responsibilities

User support

• Analyze complex user problems/issues and propose workarounds until they are fixed
• Formalize the reports of anomalies to be corrected by the development team
• Assist the business users to set up their screens and make optimal use of the functionalities
• Promote new features and participate in change management
• Write documentation for user

Business analysis

• Collect and analyze the business requirements on complex or spanning issues
• Formalize the functional specifications that will be sent to the development team
• Ensure that business requirements respect the consistency of the ETRM
• Propose an implementation schedule respecting the priorities set by the Team Leaders or the Manager
• Being the interlocutor of the development teams

Testing

• Design and execute functional testings, non-regression testings and “user acceptance testings” (UAT)
• Ensure compliance of the delivered software with the functional specifications and respect the expected level of quality
• Design test scenarios that will be executed by an automated testing tool

Technical Operation

• Ensure the smooth running of the application servers and services
• Provide troubleshooting during interruptions

Skills & Experience

Functional/Technical

• University educated to at least master’s level (BAC+4/5) ideally with a specialization in Financial Markets/Financial Institutions
• 10 years of experience as business analyst with ideally 2 to 4 years of experience in Commodity Trading/Murex application
• At least B1/B2 in French

Soft skills

• Able to work autonomously
• Good organizational skills
• Big picture perspective
• Resourceful and well organised
• Proactive, and have good ability to convince
• Good communication skills and service-oriented
• Capacity for analysis and synthesis

What We Offer

• Remuneration dependent on experience (SGD 8,000 to 10,000)
• Employee benefits and insurance

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as AVP - Vulnerability Assessment Analyst (Hybrid) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The primary focus of this role is to coordinate vulnerability assessment engagements with our stake holders and liaise with our Internal and external partners. This role requires someone with strong technical, organizational, and management skills to maintain an active presence throughout the lifecycle of a vulnerability assessment engagement.

Responsibilities:

Core responsibilities and Traits include:

• Liaise between clients and the testing team, to coordinate engagements and ensure the collection of testing artifacts.
• Act as an application security subject matter expert to assist both businesses and ethical hack partners during vulnerability discussions.
• Demonstrate Technical, analytical thought process—the ability to identify cause and effect relationships as it applies to application security and Citi standards.
• Knowledge of OWASP top 10 and SANs top 25
• Effective time management skills in order manage multiple concurrent deadlines.
• Have strong technical writing andpresentation skills to articulate the vulnerability assessment process to senior stakeholders.
• Review internal processes and activities to identify potential opportunities for improvement and automation.
• Create various oversight activity reports to maintain high operational standards and establish further efficiencies.

Qualifications:

• Bachelor's Degree and/or relevant years of experience
• 3+ years of experience in Cyber Security and/or relevant Technology role.
• Problem-solve in a fast-paced environment, understand client requests, provide guidance to Citi businesses to ensure that the vulnerability assessment is conducted swiftly, and participate in technical discussions with stakeholders.

Plus:

· Familiarity or hands-on experience in application security testing

· Basic understanding of Web/ Mobile / API security and relevant testing tools

· Relevant Certifications is a plus not a requirement : GPEN, GWAPT, GMOB, GWEB

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Role

The role reports into the Client Services Manager, who manage PL Re Asia Client Services within the Operations team.

The Client Services team is responsible for data management, accounts processing and managing internal as well as external client relationship. Additionally, there are exciting challenges ahead with the introduction of a new project involving back-office unification and standardization. There are opportunities for global exposure and a chance to work with other business units across various locations.

The role is varied and dynamic, and there are several different projects and ad-hoc pieces of work you may be involved with, for example:

• Fully understand the treaty and client's data for effective in-force treaty management
• Perform necessary validation checks on data, manage error handling to reconcile and book statement of accounts in a timely manner
• Develop various business object reports for regular validation of accounts and controls
• Process improvements, and developing and improving reporting/MI methods
• Manage client relationship through regular engagement including face to face meetings, annual reviews etc.
• Manage Internal stakeholders like actuarial functions, finance etc by validating all key reports before sharing with various internal stakeholders and highlight any issues with the client data or extraordinary data trends
• Perform internal controls pertaining to the above processes, including Anti-money laundering / Countering the Financing of Terrorism (AML/CFT) controls
• Provide inputs and requirements to drive treaty implementation.

We are looking for a candidate with a strong technical background who can quickly learn new skills, but who will also challenge and improve the existing processes.

The team works closely together and with other teams in the Asia Business Unit including Finance, Actuarial functions, Pricing and Marketing. A collaborative and proactive attitude is therefore a must for the role.

Essential Qualifications & Expertise

• A sound knowledge of Insurance/Reinsurance or any other financial institutions administration practices and principles.
• Aptitude for managing data and analysis with advanced Excel skills.
• Comfortable working with large datasets (~1mil records).
• Knowledge of basic coding or interested in learning the skill.
• Strong analytical skills and problem-solving abilities.

Desirable Experience

• Good report writing and verbal communications skills.
• Competent user of Microsoft Excel.
• Knowledge of SQL or similar data query tools.
• Experience in working on SAP or another operations platform.
• Curiosity and critical thinking of issues with solution-oriented mindset.
• Strong interpersonal skills and team player.

Responsibilities

· Be the subject matter expert for business validations in the Forward and Reverse workstreams.

· Partner with Capability Architects to build and own test strategy, test plan, test scenarios and test cases leading to QA validations and sign-off on assigned projects.

· Work with third-party partners to perform end-to-end supply-chain integration testing.

· Evaluate and execute applicable test cases.

· Document all test results and ensure execution results up to date.

· Keep stakeholders well-informed of testing progress and statuses.

· Be able to articulate issues, problems, impacts, and support needs across different internal teams as well as external teams.

· Innovate and suggest out-of-the-box solutions to improve productivity and processes.

Must-Have Skills

· Supply Chain Management Major.

· At least 5 years of hands-on experience working on essential aspects of Order Management Forward Flow (O2C) and Reverse Flow (I2R/RMA).

· At least 2 years of hands-on testing experience working with Oracle Fusion Supply Chain.

· Hands-on experience in writing SQL queries and understanding/modifying XML files.

· Excellent documentation and communication skills.

· Well-versed in creating test plans and test cases.

· Great sense of urgency, thoroughness, and quality towards assigned tasks/goals.

· Hands-on experience in debugging problems through system logs.

Must have: In-depth supply chain management knowledge, QA expertise with functional testing, Oracle Fusion.

Nice to have: Python, Java- selenium

Good-to-Have Skills

· Hands-on experience in developing automation tests, preferably in Supply Chain.

· Hands-on experience in programming languages such as Java, Python.

· Experience with automated testing tools like Selenium.

· Knowledge of Electronic Data Interchange (EDI) and how the EDI signals are processed.

We are seeking a proactive and detail-oriented IT Business Analyst to join our team. The role will focus on automating and enhancing business reporting processes using ERP data while also leading and contributing to improvement projects across the organization. The ideal candidate will have strong skills in data analysis, ERP systems, and workflow optimization.

Key Responsibilities:

• Design, develop, and maintain automated reporting systems to extract and transform ERP data into customized business insights.
• Collaborate with stakeholders to understand and fulfill reporting needs, ensuring solutions are aligned with business goals.
• Create real-time dashboards and visual reports to aid decision-making.
• Drive and participate in improvement projects that streamline business processes and increase efficiency.
• Ensure data accuracy and consistency in all automated reporting solutions.
• Identify and propose process optimization opportunities, implementing them in collaboration with relevant departments.
• Ensure the digital innovation / transformation journey and project implementation
• Resolve technical issues related to data reporting, system integration, and project implementation.
• Coordinate with the IT team on software and hardware projects to ensure cohesive system support.

Job Requirements:

• Degree or diploma in IT/Computer science or its equivalent.
• 3+ years of hands-on experience in project management and applications support.
• Good working knowledge of enterprise IT applications, SharePoint and Microsoft Office 365.
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Previous project implementation experience is a plus.
• Proven ability to learn applications and processes quickly, while adaptable to change
• Excellent teamwork and analytical skills.

Interested applicants please whatapps your CV to 84597671

Responsibilities:

• Providing support in gathering, designing and conceptualizing business solutions
• Ensuring that business requirements are accurately captured as technical specifications
• Serve as the front-line team member in addressing questions, clarifying the content and priorities
• Solutioning and implementing Salesforce.com to client’s expectations
• Assisting in training sessions with clients
• Gathering and recording critical information from meetings with various stakeholders
• Tracking and managing of project tasks assigned

Profile

• Aptitude and attitude foremost - the ability and willingness to learn and pursue ideals
• Current student or fresh graduate in Business/IT/ Computer Science
• Strong Analyticaland Presentationskills
• Excellent written and communication skills
• Well versed with MS Office – Word, PPT

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,500 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We are hiring Contract Scientific Support Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Assist in the cleaning and sterilisation of medical equipment
• Repacking of medical equipment after sterilisation
• Must be comfortable with carrying heavy loads

Job Requirements

• Able to commence work immediately
• Able to work weekends/shifts

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities:

• Deliver hands-on technical support to resolve IT-related issues efficiently.
• Proactively identify and implement improvements to optimize IT performance.
• Track, troubleshoot, and escalate incidents to ensure timely resolutions.
• Collaborate with client IT teams for smooth deployment and integration of systems.
• Stay informed of emerging technologies to enhance system reliability and efficiency.

Requirements:

• Higher Nitec, Diploma, or relevant certifications (e.g., CompTIA, ITIL Foundation).
• Knowledge of remote desktop tools and troubleshooting end-user systems.
• Familiarity with IT incident tracking and escalation processes.Strong customer experience mindset with excellent listening, understanding, and response skills.
• Minimum 1 year in IT support roles, preferably in a system integrator environment.
• Fresh graduates (Higher Nitec/Diploma) with a proactive attitude are encouraged to apply.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.

HIRING: TEMPORARY ADMINISTRATIVE SUPPORT

Scope of Responsibilities (but not limited to):

• Installation / configuration of OS, Message Clients for desktop PC / notebook.
• Installation / configuration of accessories, peripherals and mobile devices.
• Troubleshoot and resolve desktop incidents.
• Manage disk and folder sharing, and permission settings on desktops.
• Handle printer problems at users’ desktops.
• Assist users in accessing applications.
• Perform workstation Operating System patching and Anti-virus patching for workstations which could not be patched via server push-down.
• Assist in providing technical information and knowledge.
• Procurement of IT desktop/laptop equipment and update of Assets.
• Manage Delivery/shifting /Install Printers to locations.
• Any adhoc duties assigned by Superior from time to time.

Desired Skills & Expertise:

• Minimum 1 year of relevant experience in a similar role
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advance technical abilities including solid troubleshooting skills applicable to Windows
• In-depth knowledge of Windows OS (Windows 7 & 10), Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Must-Have

(Ideally should not be more than 3-5)

• Strong Mainframe experience • Must have strong skills and exposure in JCL, COBOL, DB2, VSAM and JCL.

• Experience in OPC scheduler and Batch support.

Good-to-Have

• Experience in Bank/Cards and Wealth Domain

• Good to have exposure and experience in CICS

• Vision Plus experience (optional)

• Good exposure and experience in Retail/Personal Banking environment

• Experience in driving COB, Data center migrations, risk identifications, Etc

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

• Technically sound with at least 5 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML. Basic understanding of Solaris and/or Linux OS such as RHEL would be required.
• Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.
• Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
• Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

1.Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

This postion is open to all who are fulfilling aforesaid requirements.

Provide acknowledgement to the sender of the feedback. The acknowledgement shall be sent by the next working day through the most appropriate channel based on the information provided by the sender

Level 1 Feedback refers to enquiries, routine custodial management, rehabilitation and reintegration concerns which could be retrieved from the Authority’s systems without further assessment or review. -Provide a direct reply to Level 1 feedback

Level 2 Feedback refers to cases which will require inputs from other Authority’s divisions/units or stakeholders to follow up due to its case-specific nature, or require fact-finding, clarification and assessment with divisions/units in order to establish the veracity of accounts and prepare the appropriate response to the sender.

Route

Level 2 feedback to the Authority’s relevant divisions/units or stakeholders by the next working day for follow up.

Level 3 Feedback refers to cases which require in-depth investigation and/or may affect the reputation of the Authority; or cases which require update to the Authority’s management or Political Office Holder(s).

Highlight Level 3 feedback to the Authority by the next working day, and manage such feedback based on the instructions given by the Authority. The Authority reserves the right to reclassify any feedback to other levels, if necessary

Where it is assessed that the specific feedback cannot be addressed due to its sensitive nature or anonymity of sender, the Contractor shall inform the Authority immediately.

For feedback concerning issues by other agencies or organisations, the Contractor shall enter the details in the Authority’s feedback database, and route them to the relevant agency/organisation for further action,