Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

IT Support Engineer

Responsibilities:

- Installing and configuring computer hardware, software, systems, networks, printers etc

- Responding in a timely manner to service issues and requests

- Providing technical support across customers

- On-site support for IT related issues at customer office

- Performing & maintaining customers’ IT inventory list

- Handling server related issues through the ticket system, escalate to server supplier TAC and follow up accordingly.

- Replace parts for servers like mainboards, CPU, RAM, HDD/SSDs, network linecards / modules, transceivers and cables

Requirements:

- Diploma in Computer Science, Information Technology or related disciplines

- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

- Troubleshooting & Problem-solving skills

- Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.

- Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.

Capable of working in a fast paced environment

- Knowledge of a wide range of computer systems software, applications, hardware, networking, servers and communications.

- Familiar with data center environment is a PLUS

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

The Mobile Support Team aims to bring mental health services to the community. Our beneficiaries include persons with mental health conditions and their caregivers, whom we reach out through home visits and out-of-centre intervention sessions.

Key Responsibilities:

Responsible for updating of clientele data and programme information and provide support for the centre’s operational/outreach activities.

Data and Information Management

· Update clientele data and programme information

· Compile data and collate information for management reporting

· Ensure proper filing of office records and maintenance of all administrative files where necessary

Outreach Support

· Assist in the coordination of in-house and outreach activities and events

· Support outreach activities at our event booths

· Distribute outreach materials and maintain its inventory

· Consolidate feedback and evaluations

· Compile photos, feature articles and relevant documentation for each activity

Administration and Reception

· Perform reception and front office duties

· Provide administrative support to designated COMIT and CREST programmes

· Assist to chaperon vendors/contractors during repair works or maintenance when required

· Monitor and assist in the booking of meeting/counselling rooms when needed.

Requirements

· At least GCE O Level/A Level certificate or Diploma in any discipline

· Preferably some experience in both office administration and front office responsibilities with good telephone etiquette skills

· Highly proficient in Microsoft Office (especially Excel)

· Independent and service-oriented team player

· Possess effective organisational and follow-up skills with a sharp eye for details

Work Location

· Blk 1 Maude road, Singapore 200001

To apply, please email to [email protected]
Kindly be informed that only shortlisted candidates will be notified.

Benefits:

• Salary: $2300 - $2500
• Working hours: Mon to Fri (8.30am - 6.00pm)
• Working Location: Jurong East (Walking distance from MRT)
• Permanent position
• Fast hiring

Duties:

• Assist with documentations preparation
• Data entry
• Liaise with internal department to ensure documents are ready on time
• Follow up with different parties to ensure job fulfillment on time
• Other ad hoc duties as assigned

Additional information:

• Able to work independently with minimal guidance
• Friendly working environment
• Proficiency using Microsoft Office added advantageous
• 0 - 2 years experience are welcome to apply
• Minimum Diploma qualification in any studies

Applicants who possess the relevant experience or interest are most welcome to apply.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Lau Wei Ling (Natalyn)
Registration Number: R1762677
MCI CAREER SERVICES PTE LTD (06C2859)

Job Description

• To support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products and triaging inquiries
• Preparing underwriting information, and ensuring compliance with regulations and guidelines

Job Requirements

• Minimum Diploma & Degree & above
• About 1 year of underwriting support experience or strong insurance processing background
• Able to commence work within short notice

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

Reporting to the Head of Department, you will be responsible for the following duties:

• Provide 1st Level remote and on-site troubleshooting support to all employees
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Participate in system improvement projects when required
• More will be shared during interview

Requirements:

• Diploma or Degree in Information Technology/Infocomm Technology or its equivalent
• Good to have some prior experience in providing End-User support. We are happy to consider junior applicants who are keen to learn on the job.
• *This is a 1 year contract, with high potential to be converted to permanent headcount

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are hiring Temp Call Centre Support Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle incoming calls on fees and centre-related inquiries.
• Coordinate with departments to address parent inquiries.
• Analyze and resolve customer issues promptly.
• Maintain accurate data records.
• Meet deadlines consistently.
• Perform additional assigned tasks.

Job Requirements

• Minimum "O" Level holder
• At least 1-2 years’ experience in contact centre environment

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Responsibilities:

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Job Requirements:

• Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Support maintenance of OpenShift, container native applications and microservice design patterns
• Solid understanding of ITIL methodology

Job Descriptions:

• Assist respondents in completing selected surveys online or through manual collection.
• Ensure timely submission of completed survey data into the company system.
• Perform daily updates of call outcomes using Excel files assigned to you, ensuring data accuracy and consistency.
• Collaborate closely with team members to ensure successful survey completion and achieve team targets.
• Accurately update daily reports in Excel to track productivity and performance metrics.
• Rectify any data errors or ambiguities identified during the survey data collection process.
• Maintain detailed and concise case notes in the company system for each respondent, recording call outcomes and any updates on assigned cases.
• Adhere to Standard Operating Procedures (SOPs) and ensure compliance with quality standards.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE JC located in Sin Ming.

Contract Period: From 02 January 2025 to 31 December 2025 (12 months).

Option to Extend: For a further period of 2 years (24 months) from 1 Jan 2026 to 31 Dec 2026 and from 1 Jan 2027 to 31 Dec 2027.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

The personnel shall minimally have the following qualifications, skills and experience:

• At least a GCSE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative services.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j

• Support from business stakeholders to invest in data
• Opportunity to lead Business transformation through data

About The Company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a new Data Analyst / BI Analyst PowerBI SQL MDM ) to join their team.


About the job

• Engaging with business stakeholders, gathering requirements and translating them into technical (analytics) specification. Objective is to create feasible insights to business stakeholders to make informed decisions
• Working with business users (Sales, marketing, Finance/Accounting, Supply chain and etc) to develop reports and dashboards to increase revenue, improve and reduce manual procedures
• Gathering, managing and analysing data from multiple sources to provide insights to business through determining historical demand trends and forecast future demand requirements.
• Manage the global lifecycle of master data processes, including data creation, validation, and deactivation for ERP and CRM systems.
• Develop and enforce data governance policies and procedures for maintaining data in the respective databases.
• Ensure data quality and integrity across all systems.
• Recommend or support process improvements and best practices in data management.
• Perform regular audits and quality assessments of databases.
• Address and resolve data-related issues and discrepancies within the systems.
• Maintain comprehensive documentation for data management processes and policies.
• Oversee data migration and standardization efforts within the organization.

Skills And Experience Required

As a successful applicant, you will have at least 2 years of experience in data analytics/ Business intelligence ( Power BI). Exposure to SQL is required for this role. proven track record in engaging with business stakeholders is required for this role.

Whats On Offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation using data within the organisation.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j (EA: 94C3609/ R1219669)

Job Responsibilities:

Sensory Evaluation: Conduct sensory evaluation and ensure the overall status of incoming raw materials, compounding lab samples, and olfactive evaluation of aged stocks, including Local ERP & SAP transactions.

Documentation: Issue various documents and respond to technical enquiries raised internally or externally (e.g., by customers).

Investigations: Conduct investigations on customer complaint samples or rejected items.

Lab Stock Management: Ensure lab stock is sufficient for lab use.

Maintenance: Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Lab Operations: Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principles, ISO14000, and OSHAS 18001 standards and procedures.

Continuous Improvement: Assist and support in the implementation of continuous improvements in QA/QC functions.

Requirement:

Min. Diploma / Degree in Science

Has prior experience working in lab QC environement will be an advantage.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Product Analyst to join their team

· It will start off as a 12 months contract

The Job

· Manage Business requirement analysis and delivery coordination with a focus on delivering on core F&O clearing and Backoffice platforms.

· Work closely with F&O Business, F&O Marketing, Client Solutions and Operations Stakeholders to understand the core needs and their asks

· Partner with global/regional technology teams on requirement analysis, tracking milestones, supporting end to end testing

· Work with external vendors who are responsible for delivery of the core clearing and Backoffice platforms
· Prioritize work from multiple stakeholders in the region and deliver this in close collaboration with the global teams spread across locations in UK, India, New York and Chicago.

The Talent

· Extensive knowledge on Futures & Options and Cleared Derivative products and post-trade flows

· Ability to understand the proposed technical solutions and analyze them for their effectiveness and performance

· Extensive knowledge of software development lifecycle and methodologies, good understanding of the operational aspects of managing a software stack

· Strong business-centric mindset, with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

· Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
· Experience developing new standard operating procedures and documentation to manage and mitigate recurring issues

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Product Analyst

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

We are looking for an experienced IT Business Analyst to play a key role in the development and deployment of a new healthcare IT product. The successful candidate will possess strong skills in requirements gathering, project and stakeholder management, and coding, with an ability to bridge the technical and business aspects of product development and deployment.

Key Responsibilities:

Requirements Gathering & Analysis:Engage with stakeholders to collect and document comprehensive business and technical requirements for the new product.

Project Management: Oversee the development and deployment phases, ensuring adherence to timelines, budgets, and project goals.

Stakeholder Management: Serve as the primary liaison between technical teams and business stakeholders, translating complex technical details into business terms and vice versa.

Development & Coding:Contribute coding expertise in Python and object-oriented programming languages like Java. Full stack development skills are highly valued for supporting development teams.

UI/UX Understanding:Provide input and contribute to the design and development of user interfaces, ensuring alignment with user needs and product functionality.

Quality Assurance:Participate in quality assurance processes, from developing test cases to ensuring thorough testing is conducted for high-quality product outcomes.

Problem Solving: Address challenges independently, thinking critically and providing practical solutions under tight timelines.

Communication & Presentation:Communicate effectively with diverse teams and present technical information in a clear, business-friendly manner.

Adaptability: Maintain effectiveness in a fast-paced, high-stress environment with dynamic project requirements.

Collaboration: Work collaboratively within a diverse, cross-geographic team environment to ensure the product is built and deployed to meet customer needs.

Your Profile

Minimum of 3 years in large-scale IT projects, ideally involving new product development and deployment. Healthcare industry experience is advantageous.

Technical Skills

· Proficiency in coding with Python and object-oriented programming languages like Java.

· Full stack development experience.

· Familiarity with UI/UX design and development.

· Knowledge and experience in quality assurance practices.

· Understanding of healthcare processes and domain expertise is a plus.

· Proven experience working in an agile development environment.

Soft Skills:

· Strong problem-solving abilities.

· Capability to articulate technical concepts in layman’s terms.

· High tolerance for stress and adaptability to rapid changes.

· Excellent communication, presentation, and interpersonal skills.

Preferred Attributes:

· Independent, proactive problem solver.

· Strong organizational skills with the ability to prioritize effectively.

· Experience collaborating with cross-functional and geographically distributed teams.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is responsible for supporting the business in the MCA Program through implementation of effective control design and monitoring strategies to create a robust, comprehensive, and sustainable risk and controls management and monitoring framework. You will also be performing business self-assessment testing on controls over various Wealth Sales and Distribution activities.

You will also collaborate with Regional and Country MCA coordinators and business process owners and support the identification, design, documentation and assessment of the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types for Country Consumer.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Key responsibilities

• Serve as MCA Coordinator for the Wealth Sales and Distribution Assessment Unit (AU) and support on MCA activities for other relevant AUs.
• Perform regular MCA testing and review on Controls Monitoring steps relating to Wealth Sales and Distribution activities.
• Work with SMEs to monitor and track embedding Key Automated Application Controls (KAACs), Regulatory Mandatory Addendum (RMA) and Digital Monitoring Tools (DMTs) within MCA.
• Track timely completion of key MCA activities by testers for the relevant AUs.
• Perform AU related activities such as mapping of issues to ARCMs, quality of documentation, quality of monitoring and testing.
• Participate in CitiRisk and Controls (CRC) system design initiatives including UATs and monitoring of key system related issues impacting users.
• Support Quarterly Risk Assessments (QRAs) and Annual Risk Assessments (ARAs) related activities for AUs.
• Assist in identifying automation opportunities from MCA data via data analytics and drive the execution of automation for controls and monitoring and embedding them into MCA.
• Where appropriate, assist with the development of thematic testing/assessment of Key Control suites based on Standard MCA Profile (SMP) and Enterprise MCA Profile (EMP) content.
• Drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.

Qualifications:

• 5-10 years of relevant experience with strong strategic, analytical and project management skills
• Experience in Risk & Control or audit/advisory in a large financial institution or professional services firm.
• Experience using risk and control systems (i.e. CitiRisk and Controls)
• Strong understanding of Retail/Wealth Management/Insurance products
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to Senior Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Strong stakeholder management skills with an ability to influence, negotiate, persuade and adapt

Education:

• Bachelor’s/University degree or equivalent experience

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most globalWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilitis to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President - Business Lead Analyst (Hybrid) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Business Lead Analyst is a strategic professional who stays abreast of developments within banking industry in Singapore. The incumbent will contribute to directional strategy of the Asia South and Asia North Wealth Operations business. Recognized technical authority for Operations area will be helpful. Requires basic financial planning and commercial awareness will be required for the role. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the emerging technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

· Manage senior stakeholders in Wealth Operations and Wealth Business.

· Acts as SME to senior stakeholders and /or other team members.

· Gathering and documenting business or strategic requirements for Wealth operations

· Can exercise independence of judgement and autonomy.

· Managing Diversity, Equity and Inclusion and People initiatives for Operations teams.

· Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

· Providing implementation / post-implementation project support

· Foster and maintain relationships with business stakeholders, support, testing and development team members

· Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

· Has the ability to operate with a limited level of direct supervision.

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

· 6-10 years experience

· Must be extremely organized, motivated and a self-starter

· Excellent analytical and problem solving skills

· Ability to prioritize is key as is ability to juggle multiple concurrent tasks.

· Must work well under pressure whilst, enthusiastic, hard-working and positive

· Desire to improve processes and client experience.

· Track record as a Business Analyst within the Financial Services/Investment Banking industry.

· Excellent oral and written communication skills and ability to facilitate discussions

· Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

· Experience of working with Agile Methodologies and Tools.

· Team player and relationship management skills

· Ability to work under pressure and manage tight deadlines

· Ability to learn/understand some technical implications of system design

· Willingness to ask questions, challenge the process and seek out answers

· Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Education:

· Bachelor’s/University degree, Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES IN CORPORATE TREASURY

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Professionals in Corporate Treasury have an analytical mind set, exhibit intellectual curiosity and are from diverse academic backgrounds. We’re looking for candidates who will thrive in a dynamic environment where attention-to-detail, multitasking and time management skills are essential.

The division is ideal for collaborative individuals with strong quantitative skills, intellectual curiosity, and a commercial yet risk-conscious mindset. Working in the Corporate Treasury division, you will have exposure to all aspects of the firm, including new business activities and critical strategic programs. Strong communication and interpersonal skills are necessary to work successfully with internal and external stakeholders including leadership of the firm’s business lines, its creditors, regulators, and external counterparties.

Within Corporate Treasury, Resource Deployment and Strategy (“RDS”) is a unique opportunity for individuals at all levels to manage the firm’s balance sheet from both an asset and liability perspective and directly contribute to executing the firm’s strategy. Working closely with the Global Treasurer and other members of senior management, RDS is responsible for the design and execution of the firm’s central funding plan as well as the primary point of contact for all business lines through Treasury’s global “business coverage” model. The team partners with senior divisional resource managers to efficiently deploy the firm’s balance sheet in support of the firm’s strategic objectives. The team seeks to optimize the firm’s funding mix to minimize cost in a risk-conscious manner and is a key participant in decision making regarding the allocation of firm liquidity.

RDS’ approach to asset-liability management is both holistic and practical; individuals who excel in this role are equally adept at detailed trade-level recommendations and strategic thinking and are expected to develop deep knowledge of the funding products raised within Treasury, as well as the underlying business and client activity supported by that funding.

JOB RESPONSIBILITIES

We’re looking for a professional to join our RDS team in Singapore. This individual is expected to contribute to decisions regarding financial resource management, as well as serve as Treasury’s main point of contact with businesses which consume or generate funding

• Develop and iteratively optimize the firm’s funding liability strategy, considering cost, channel diversification, maturity concentration, and impact to key liquidity and capital metrics, with a focus on APAC entities
• Build models, develop analytical frameworks, and conduct scenario analysis to help inform marginal liability management and financial resource allocation decisions based on liquidity availability, marginal costs, return profile, and franchise benefits
• Partner with key stakeholders in Global Banking and Markets, Asset and Wealth Management, and Platform Solutions to deploy the firm’s balance sheet, and to facilitate new activities
• Develop reporting for, and present analyses of, firmwide and subsidiary-level funding plans, for use by internal and external stakeholders, including firmwide senior management, regulators, and investors
• Engage with external stakeholders including regulatory agencies, ratings agencies, and funding counterparties in various forums
• Develop meaningful partnerships with internal stakeholders; develop tools to enhance decision-making capabilities

QUALIFICIATIONS

• Approximately 1 year of working experience in Treasury or a finance-related function in a major financial institution or corporate
• Excellent analytical skills, with ability to formulate problems, test hypotheses, and condense complex problems into plain language
• Experience managing and interpreting large amounts of data, and analyzing the output to identify trends and present solutions through business intelligence tools such as Tableau
• Functional understanding of financial institution financial reports, as well as subsidiary liquidity and capital requirements such as LCR, NSFR, and the G-SIB surcharge
• Strong written and oral communication skills with ability to produce polished presentation materials for senior executives
• Strong teamwork and interpersonal skills
• Highly motivated, detail-oriented self-starter who is comfortable operating in a fast-paced environment and balancing multiple priorities

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

· Gather and document business requirements to configure NetSuite to meet organizational needs.

· Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.

· Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.

· Configure and customize NetSuite modules to support business workflows.

· Conduct data migration, including mapping, cleansing, and validation.

· Develop and deliver reports, dashboards, and analytics within NetSuite.

· Provide end-user training and create detailed documentation to facilitate user adoption.

· Troubleshoot system issues and liaise with technical teams for resolutions.

· Monitor project milestones and timelines, ensuring deliverables are met on schedule.

· Support post-implementation activities, including system upgrades and optimization.

Your Profile

· Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.

· Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.

· Excellent analytical skills with the ability to identify process improvements and develop effective solutions.

· Proficient in creating workflows, custom records, and reports in NetSuite.

· Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Gabriela Oxby EA Registration No: R1989404

Arthrex is actively seeking a Senior SAP SuccessFactors Business Systems Analyst to be responsible for facilitating process improvements engaging HR business and IT, as well as design and/or configure, analyze, implement, test, and maintain SAP SuccessFactors applications for APAC regional use. Excellent communications and analytical skills, and strong technical project management skills will be essential for this position.

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

About the Role:

• Obtain a deep understanding of the relevant business areas and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment
• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
• Understand technical options, limitations, costs, and risks.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

Requirements:

• 5 + years of relevant work experience required
• Experience with SAP SuccessFactors Recruiting, Learning Management (LMS), and Performance Management & Goals Management (PM/GM) is required.
• Experience with SAP SuccessFactors Employee Central (Core) is highly preferred.
• Previous experience with SAP HCM Organization Management and Personnel Administration (OM/PA) is preferred.
• In depth knowledge of several HR business functions required.
• Previous involvement in the deployment or optimization of an ERP system is a plus.
• Previous involvement in the deployment or optimization of an HRIS system is a plus.
• Experience with test management and automation tools is preferred.
• Excellent communication skills and customer service orientation.
• Bachelor’s degree required

Remuneration and Benefits:

• Competitive salary (dependent on experience)
• Generous incentive structure
• Excellent employee benefits

Responsibilities:

• To perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner; Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors; Perform other duties as and when assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)

Additional info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232

The AML-KYC Analyst role is responsible to support a MNC bank with the following responsiblities.

Candidate must have the following skills:

• KYC
• AML
• Banking

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards.
• Conduct research in public domains and the bank’s data sources to validate the client profiles.
• Advice banker team on the required client KYC profile updates as per review and research done.
• Work with banker team to complete Periodic Review with final quality check on the profile updates, documentation and exception handling.
• Coordinate and liaise across businesses and compliance units for timely completion of Periodic Review.
• Ad-hoc projects.

Desirable :

• Understand KYC requirements for various client types
• 1-2 years’ experience in KYC related roles
• Able to manage time and complete tasks under a tight deadline
• Communicate well and multitask
• Willing to learn and hard working
• Work under pressure (i.e. work closely with marketing team, AML….etc)
• No concern working in Changi Business Park

The work location will be in the Changi Business Park.