Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

We are seeking a dynamic and detail-oriented individual to join our team as an Finance, HR & Admin Support Staff. This is a 3-6 month contract role, with the potential to convert to a permanent position.

Roles and Responsibilities:

• Assist the Finance team in day-to-day and monthly financial transactions and duties
• Support the Payroll and HR team in day-to-day and other administrative tasks
• Ad-hoc duties as assigned from time to time

Requirements:

• Minimum Nitec with at least 1 year of relevant working experience
• Proficient in MS Office, meticulous, and detail-oriented
• Great team player with good interpersonal and communication skills
• Possess a positive attitude, enjoys learning, high integrity, and ability to meet deadlines
• Candidates available immediately are preferred

Join our team and make a difference! Apply now and contribute to our success.

Note: Only shortlisted candidates will be contacted. We appreciate your understanding.

APBA TG Human Resource Pte Ltd | 14C7275

Nurzaihan Noordin Ryan | R21103427

Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

• 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Support maintenance of OpenShift, container native applications and microservice design patterns
• Two years of experience managing or supporting OpenShift or Kubernetes infrastructures
• Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.
• Ability to manage the container platform ecosystem
• Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.
• Integrate multi-functional applications into container-based support services
• Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle
• Troubleshoot software code issues and report findings
• Review and provide feedback on project technical documentation
• Assist in the troubleshooting of incidents, timely follow up with development team for fixes
• Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Only shortlist candidates will be notified.

Financial Analyst - APAC

• Contract until 31 Dec 2024 (Maternity Cover)

The Client

• MNC Tech

The Opportunity

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Your Background

• Degree in a quantitative field of study.
• 3 to 5 years experience in FP&A, strategy consulting, corporate finance or similar commercial analytical role
• Ability to create, track and manage KPIs and other financial performance metrics.
• Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data
• Sound business judgement and problem solving, and analytical skills
• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Our Client, in the Security Systems Industry located at the Central has opening for Presales Technical Support.

• Career Advancement
• Variable Bonus

Responsibilities

• The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.
• Ensure quality of services following company standards and policie strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

The Opportunity

• Healthcare Industry (Growing industry)
• Salary: $2500 - $3300 (Based on experience)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+) and other clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• With or without experience welcome to apply!
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Job Responsibilities:

Enterprise Platforms Division, User Service Centre

Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible for driving the transformation initiatives in MAS’ end user computing environment, covering service, performance, quality and budget forecasting

Service Desk & Operations Support

You will play a key role as a service desk manager to drive service, performance and quality management in the end user environment necessary to support the organisation’s digital transformation. In this role, you are expected to:

Service Desk Management: •

- Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions

- Maintain high performance levels for service-related processes and implement improvement activities wherever necessary

- Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews

- Ensure that system procedures and methodologies are in place to support outstanding service delivery.

- Develop a deep understanding of projects to gain insights into scope of service delivery

- Take accountability for service delivery performance, meeting customer expectations, and driving future demands

- Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

- Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner

- Provide accurate and regular report to management on performance of the service delivery

- Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

- Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

- Design and implement an inventory tracking system to accurately monitor stock levels

- Source suppliers and fostering good relationships with them

- Prepare reports and advising management on strategies to reduce cost and improve procedures • Maintain an accurate inventory database that includes detailed information on available stock .

- Purchase new stock and negotiating favourable contracts with suppliers

- Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory

- Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

- Manage and execute the procurement of ICT systems, goods and services in a timely manner

- Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time

- Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines

- Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

- Proficiency in leading both physical and virtual teams

- Experience with dealing with third party provided services

- Exceptional customer-facing skills

- In-depth knowledge of escalation procedures, incident management, and other disciplines related to

- Mastery of ITIL (Information Infrastructure Library) principles

- Expertise in people management and leadership • Strong organisation skills

- Can do attitude, ability to work in an environment of uncertainty and drive stakeholders towards the organisation wide objective.

- Self-driven, with good interpersonal and communication skills to be able to work independently as well as in a team.

Desired:

- ITIL certifications •

- Project Management certifications

- MUST- HAVE Good communication Skills and Tertiary education with focus on IT

Job Description :-

• Answer enquiries to customers who call or text.
• Prepare and generate quotation, delivery order and invoice.
• Liaise and coordinate with clients to ensure timely delivery of goods.
• Assist in preparing and updating monthly sales data.
• Maintain good and traceable documentations.
• Any other ad-hoc admin duties as assigned

Requirement :-

• Minimum one year of sales support or admin experience.
• Skilled in basic office skills (excel,word).
• Ability to multi tasks and work under pressure.
• Required to speak Mandarin to liaise with Mandarin speaking customers.
• 5.5 work week
• Location : Yishun

The opportunity

The IT BA for core services & cross episode provides unique opportunity to learn and practice how to make components reusable and easy to maintain. While the focus would still be implementing solution that deliver business values, this role offers exposure to deliver values from the dimension of reusability and configurability.

Responsibilities

• Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
• Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations, ensuring optimum leverage in underlying components such as workflow, document management system, policy document engine, document generation engine, APIs, and common services.
• Conduct prioritization with product owner
• Play scrum master role and perform sprint planning
• Write user stories along with acceptance criteria
• Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
• Write test plan and test scenario (testing will be executed by business), however, some minor testing will be done here and there for sanity/smoke test
• Review test results and participate in defect triage
• Obtain UAT sign off for deployment into production

How will you create impact?

You will have the opportunity to learn and practice the concept of reusability and configurability, when implementing solution to deliver business values. You will be exposed to more modern technology and practices, enabling you to experience various nature of systems components delivery, allowing you to be creative and innovative in the process. If you are passionate about doing things differently, our culture of making bold changes will excite you. Ultimately when you further evolve our solution into an up-to-date and next generation tech stack solution, you will be thrilled with the benefits that it brings to business. .

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Requirement analysis and user stories + acceptance criteria writing (for both business and technical requirements)
• Knowledge on workflow, document management system, document generation engine, APIs
• Test management
• Stakeholder management
• Coordination, risk and issue resolution
• Ability to work under minimum supervision

Experience Requirements

• Minimum 5 years’ experience in BA role
• Experience in Life Insurance organization is a must
• Experience in writing business and technical requirements is a must, preferably for workflow, document management system, document generation engine and APIs
• Delivery experience in Agile preferred
• Experience working with regional development team preferred

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

• Working Hours: Mon - Fri, 9am - 5.30pm
• Location: Pioneer (Company transport provided at Sengkang, Woodlands, Marsiling, Bukit Panjang, Choa Chu Kang, Bukit Batok, Boon Lay, ChineseGarden, Jurong East, Buona Vista, Tiong Bahru)
• Experience in analytical skills, B2B, Automotive / Industrial industry is added advantage
• No experience is welcome to apply, training is provided
• Permanent

Our client is a Japan MNC that provides heavy machinery/vehicle for the construction industry.

Responsibilities:

• Handle sales inquiries and preparation of quotation to dealers.
• Coordinate ordering processing with dealers.
• Order processing using company internal system.
• Work on data analysis and CRM to support dealers vs competitors.
• Manage and monitor dealer's inventory and sales forecast.
• Prepare Powerpoint slides for management presentation.
• Prepare monthly reports/ analysis for management.
• Perform any other tasks or projects as assigned by the management from time to time.

Requirements:

• Diploma/ Degree in Business/ Marketing
• 1- 3 years of experience
• Proficient in Power BI, Microsoft Excel, Powerpoint
• Experience in DPSI, HDDP, Hi-Step, Cost Breakdown etc is added advantage
• Possess good communication, analytical and presentation skills
• Able to work independently and be self-motivated
• Team player with positive attitude and strong customer orientation
• Possess initiative, meticulous and is a keen learner

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

• Perform all testing activities and result reviewing associated with batch release and environmental monitoring.
• Develops and applies basic procedural knowledge of work area.
• Entry or trainee level role.
• Typically acquired through on-the-job training.
• Knowledge limited to specific processes needed to perform work tasks.
• Performance equipment calibration and maintenance to ensure smooth laboratory operation.
• May utilize basic systems and tools in completion of tasks.
• Develops a working knowledge of how own activities integrate with the work of the team.
• Assignments are routine and recurring in nature.
• Uses basic information-gathering skills.
• Assignments require limited judgment with little to no decision-making.
• Activities focus on support and maintenance rather than development or implementation.
• Receives close supervision or is guided by detailed instructions for all work.
• Organizes and completes tasks according to assigned priorities.
• Demonstrates an awareness of the relative urgency of tasks and responds accordingly.
• Exchanges and verifies job related information to provide basic support.
• Ensure all operations in the laboratory are carried out in a safe and productive manner, adhering to GMP/ GLP and ISO/ IEC 17025 standards at all times.

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

Job Description:

As a Business Support Assistant, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within the Microsoft SharePoint database.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

You’ll make Hawksford Singapore an employer of choice with:

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft Sharepoint database.
• Providing general administrative support to departments and other ad-hoc projects.

We want you if you have:

• Proficiency in Microsoft Office Suite.
• Willingness to learn and strong attention to detail.
• Experience in using Microsoft SharePoint would be an added advantage.

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

IT Support Engineer (12 Months Contract renewable)

Role:

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Location: 50% at Jurong Island

Primary Responsibilities:

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Fresh graduates with troubleshooting knowledge are welcome to apply
• Singaporean, SPR are welcome to apply.
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.