DEPARTMENT:

The counterparty onboarding team sit within the global COO team which oversees the trading operations of Brevan Howard. The counterparty onboarding team act as a central liaison point between various internal departments including legal, tax, risk, and compliance as well as the firm’s external counterparties. They facilitate the various trading relationships of Brevan Howard’s many funds to allow each fund to deploy its trading strategy effectively.

MAIN DUTIES/RESPONSIBILITIES OFTHE ROLE:

The counterparty team are seeking a proactive individual to join the team in Asia to focus on APAC-specific projects. The role involves engaging with senior stakeholders to implement and manage the priorities of the business, from a counterparty onboarding perspective, alongside driving progress in day-to-day tasks.

The selected individual will need to be adaptable with an eagerness to learn, as well as have a strong voice, to be at the forefront of idea generation and implementation as business needs evolve. Candidates should possess unwavering attention to detail, a high level of numeracy and literacy with the ability to remain calm and confident under pressure. Candidates need to have strong time and task management skills with the ability to react swiftly to the fast and ever changing environment the business operates within.

Candidates should have a strong interest in the area, with an understanding of how the industry operates. The counterparty onboarding role involves daily interaction with external financial institutions, acting as a first point of contact and representative for Brevan Howard, they therefore will need to have excellent communication, negotiation and problem solving skills. Candidates should feel comfortable managing multiple lines of communication, working with multiple counterparties concurrently under time pressure to set up accounts and trading facilities. Serving as a visible, approachable and accountable contact point within the business for counterparty onboarding is central to this role.

This role will develop as the needs of the business. As such, we expect the candidate to be flexible and open to change, with the current responsibilities envisaged as below:

Onboarding

• Assisting in the day to day life cycle of counterparty on boarding across multiple asset classes
• Logging and auctioning new counterparty requests from traders
• Tracking and monitoring new counterparties / new products for existing counterparties via workflow software – includes categorizing of requests and knowing where to push them to - chasing accordingly
• Sending out on boarding requirements – high level reviewing and passing these on the relevant departments
• Liaising with internally risk / compliance / legal and Middle office teams to get the counterparts in place (includes; chasers, reviews, risk and compliance approvals)
• Liaising externally with Front/ middle /back office functions
• Monitoring inbound communications to the counterparties team – answering BAU queries and liaising with relevant department where appropriate
• Updating traders on progress of requests
• Chasing counterparts and liaising with Counterparties on requirements
• Participating in catch-up meeting to review all on-going enquiries
• Operating compliance and middleware platforms

KYC

• Being a first point of contact for KYC enquires
• Sharing constitutional / financial documents with counterparts where appropriate
• Answering counterparty questionnaires and queries
• Liaising with internal departments to escalate more complex queries
• Discussion, and in certain cases, sharing information on higher organizational information
• Getting docs executed by relevant persons
• Updating IHS Markit – including adding counterparts to view adherences

WORK EXPERIENCE/BACKGROUND. BUSINESS SKILLS AND KNOWLEDGE

Skills

• Excellent written and oral communication
• Proven history in problem solving
• Experience in task management / prioritization
• Strong MS Office skills, (Outlook, Excel)
• Prior experience IHS Markit, FIA Tech, Markit Wire a plus
• Working experience constructuing and running SQL queries a plus
• Working experience writing Python scripts a plus

Essential

• Proficiency in Microsoft Applications, such as Outlook and Excel
• Confident communicator
• Ability to perform well under pressure, adaptable
• Inquisitive nature, attention to detail and a positive attitude
• Ability to multitask, meet deadlines and work effectively in an entrepreneurial and team-oriented environment
• Strong analytical, organisational and administrative skills

Desirable

• 2:1 Bachelor’s Degree or international equivalent
• 3 years' relevant work experience. Experience in Investor Relations, Investment Banking, Sales & Trading or Investment Management roles is desirable.
• Prior experience of onboarding in the region
• Working experience constructing and running SQL queries
• Working experience writing Python scripts

Your new company
A fast-growing world leading FMCG brand known for its innovative products, combining advanced technology and user-friendly design.

Your new role
As an FP&A Analyst, you will play a pivotal role in providing analytical support to senior stakeholders of the business. This includes:

• Financial forecast & planning
• Commercial business partnering
• Cashflow management
• Strategic initiatives

What you'll need to succeed
This role is open to candidates with minimum 4 years of experience in finance. An analytical mindset, strong business acumen and good communication skills will make you a strong candidate for this role.

What you'll get in return
Joining one of top companies in the FMCG industry, with attractive remuneration and growth opportunities. What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Responsibilities

• Develop and implement a company-wide strategy aligned with long-term goals.
• Communicate complex data analysis results through clear data visualization, reports, and presentations with key stakeholders.
• Create data-driven strategies to drive growth across funnels, including user acquisition, activation and reactivation.
• Identify critical user behaviours and evaluate the financial impacts of business activities.
• Conduct research on industry benchmarks, competitor analysis, and market dynamics to provide insights for developing long-term business strategies.
• Operate in an agile work environment, pivoting quickly and navigating ambiguity to drive business results.
• Manage unplanned and urgent operational tasks as they arise, ensuring smooth day-to-day operations.
• Collaborate with cross-functional teams, including Operations, Marketing, and Product, to align strategic objectives and ensure cohesive execution.
• Lead continuous improvement efforts by developing performance metrics, tracking progress, and optimizing strategic decisions and operations.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher in Business, Economics, Statistics, Data Science, or a related field.
• At least 3 years in a business strategy or management consulting role, with experience and expertise in data analytics.
• Proficient in programming or data query languages such as SQL, R, or similar.
• Proficient in Microsoft Excel, PowerPoint, etc.
• Strong verbal and written communication skills can explain complex concepts to various stakeholders.

Work conditions

• Highly competitive salary.
• Group Medical & Dental Insurance for all employees and their dependents.
• Meal Allowance during work hours.

Senior System Analyst (1 + 1 year contract)

We are looking for an experienced and proactive Senior System Analyst for one of our global clients. The Senior System Analyst will be responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. He/she will be required to understand business processes, identify system requirements, and propose solutions to address new requirements across all entities.

The ideal candidate would have more than 3 years hands-on experience in system analysis and development. He/she would need to be experienced in both web-based and windows-based application as well as able todevelop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.

Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities.

Qualifications

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.

Interested applicants, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

• Extensive experience as a Business Analyst.
• Proficiency in requirements gathering, business process analysis, modelling, process mapping, and information analysis.
• Experience mapping business requirements to product functionality, identifying gaps and opportunities.
• Demonstrated ability to provide a holistic, human-centred approach to digital product design.
• Experience managing information requirements in line with approved record-keeping and information management policies.
• High-level analytical and organizational skills with attention to detail and lateral thinking.
• Effective client liaison, change management, and facilitation skills.

Location: Central

Employment Type: Permanent

Benefits: $4,000 - $6,000 basic + Competitive Shift, Bonus & Company Benefits (commensurates with experience)

As a Cyber Threat Engineer in the Security Operations Center (SOC), you will monitor and analyse system events using various cybersecurity tools (e.g., IDS, firewalls, and logs) to detect and respond to threats. You’ll ensure 24x7 monitoring efficiency and assess incidents for escalation.

Key Responsibilities:

• Perform L1 support to monitor and analyze system activities, identifying potential malicious behavior and vulnerabilities.
• Review and enhance monitoring processes; automate and optimize SIEM rules.
• Collaborate with IT teams to remediate vulnerabilities and ensure systems are secure.
• Hunt for Indicators of Compromise (IOCs) and respond to security incidents.
• Assist in forensic investigations and prepare incident reports with root cause analysis and remediation steps.

Requirements:

• Degree in Computer Science, Computer Engineering, or related fields.
• Minimum 1 year of relevant experience in a SOC or incident response role.
• Demonstrated experience in SIEM, IDS/IPS, firewalls, and endpoint protection.
• Ability to work with 24/7 shift pattern that includes weekend work.
• Candidates that can start work on short notice preferred.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215

Frieda Chan | EA Registration No: R2199193

*Company transport pickup Islandwide available*

Responsibilities:

• To provide an effective testing and analytical service to the plant ensuring that products manufactured are tested
• To specification on time and plant quality and safety goals are met.
• Ensure that all raw material, in-process and finished product testing and method transfer testing is carried out per
• Schedule and per GMP. Ensure that records are maintained to appropriate requirements.
• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures.
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipments such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management.
• Review lot release data, identify testing discrepancies and participate in laboratory investigations.
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness.
• To assist in writing SOP documents, Change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design.
• To carry out completion and review of GMP Documentation of data sheets or LIMS software.
• To carry out QC sample receipt, assay and release procedures.
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP.

Requirements

• Min. Degree in Biochemistry / Bioengineering or related science field of studies
• Prior QC lab / HPLC & GC experience needed
• Comfortable to work 12 hours shifts
  

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: QC Lab Analyst

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Your Impact

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Our culture is one of teamwork, innovation and meritocracy. We often say our people are our greatest asset and we take pride in supporting each colleague both professionally and personally. From collaborative work spaces and mindfulness classes to working from home and flexible work options, we offer our people the support they need to reach their goals in and outside the office.

We are looking for a talented and hands on engineer who can drive the deployment and development the FICC Risk Platform, a global strategic infrastructure for real-time risk computation with distributed computing, as part of the Portfolio Analytics engineering team. The FICC Risk Platform is a highly distributed and resilient state machine that is relied on by Traders and Quants in FICC to provide up-to-date risk data for all their transactions. Candidate will be interacting with global stakeholders in Trading, Quants, and Engineers on a regular basis to understand business requirements, design and implement quality solutions.

How will you fulfill your potential?

• The candidate is responsible for designing and implementing the firm’s strategic vision for the FICC technology stack
• You will deliver value by architecting scalable solutions that are primed for reuse across the revenue generating divisions
• Proactively engages with stakeholders through the SDLC of the projects
• Works with global teams on projects that will have global impact
• Influences current and future architecture choices as we are looking to adopt more modern platforms
• Demonstrates excellent communication skills including experience speaking to technical and business audiences and working globally

Basic Qualifications

• 2+ years of professional Java/Python development experience
• Bachelor’s degree in Computer Science, Electrical Engineering or related technical discipline
• Excellent understanding of data structures, algorithms, and designing for performance
• Familiarity with automated testing, DevOps and Continuous Deployment
• Comfortable multi-tasking, managing multiple stakeholders and working as part of a team
• Strong communication skills, experience working with end users

Preferred Qualifications

• Experience in NoSQL data stores, e.g. Cassandra or MongoDB
• Experience with distributed, event driven systems and using messaging protocols
• Experience in modern message oriented middleware, e.g. Kafka or RabbitMQ
• Experience in building and debugging distributed systems
• Experience in developing software for Akka or Vertx
• Experience in SRE

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

About the Company

Our client is a well established technology firm with a strong presence across the Asia region. Currently, they are in search of a Senior Analyst/Assistant Manager , Group Controllership to join their team.

About the Job

As part of the Group Controllership team, you will play a key role to bridge HQ finance and country finance teams in leading and rolling out crucial projects and new developments. You will be expected to travel frequently to local markets. Other duties will include coordinating and directing the preparation of annual budget and periodic forecast exercises. Managing and overseeing the cash flow forecasts and projections to effectively manage cash balances and develop financial policies and procedures in compliance with group level requirements and local GAAP. In addition you will lead crucial projects in revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds. The ideal candidate will possess strong communication skills, strategic thinking abilities, and the capacity to assertively communicate in a diplomatic manner.

Skills and Experience Required

The ideal candidate should hold a recognized degree in accounting or ACCA, or relevant qualifications, with a minimum of 2 years of relevant experience. Candidates with a Big4 audit background will be advantageous.

Why this is a Good Role

This role offers an opportunity to join a company that is rapidly scaling up and emphasizes stability. Moreover, there is ample learning potential within the organization, and employees are provided with opportunities to grow, develop, and rotate across various portfolios within the business.

To apply online, please use the 'apply' function. Alternatively, you may contact Adriel Law at [email protected] (EA:94C3609 / R1655690).

The Regional Sales BPA- CI Facilitator is responsible for standardization and ensuring adherence to global sales processes within the region. The Regional Sales BPA- CI Facilitator collaborates with the Global Sales BPAs and Continuous Improvement Program Manager to identify and execute on sales focused continuous improvement opportunities. Specifically, the Regional Sales BPA- CI Facilitator primary functions are the following:

• Facilitate cross-functional collaboration to optimize global processes to meet regional sales needs, enhancing efficiency through continuous improvement
• Support Regional Teams to identify continuous improvement opportunities and initiatives related to global/regional sales processes
• Provide education and training to regional sales team on best practices in continuous improvement

Principle Duties/Responsibilities:

The primary responsibility for this position is to optimize global sales processes to meet regional needs, keeping continuous improvement in mind. As Regional Sales BPA- CI Facilitator, it includes:

• Serve as a regional Subject Matter Expert, working with Portfolio Management to advance key project initiatives
• Facilitate training on global sales processes to regional team members
• Provide support and guidance to regionally focused CI facilitators to drive continuous improvement initiatives
• Identify avenues for support within the regional sales teams to enable execution on submitted improvement ideas
• Monitor regional effectiveness of implemented global sales processes and Continuous Improvement initiatives
• Promote a Continuous improvement mindset within the regional sales organization

Further responsibilities include:

• Problem / process issue resolution and improvement
• Track and proactively plans commitments, deadlines, and meeting materials
• Ability to direct questions and solve problems independently
• Interactions with high level managers within the organization including giving presentations on Continuous Improvement initiatives

Qualifications

• BA/MA degree in Business or any other related field
• Typically, 8+ years relevant process management experience with strong focus on continuous improvement
• Creativity to design innovative and effective processes
• Experience supporting global sales programs and initiatives
• Global Sales process knowledge
• Analytical and problem-solving skills
• Superior PC application skills (Excel, PowerPoint, SharePoint, SPARK)
• Flexibility to support extended hours due to global nature of org
• Willingness to learn and apply new tools
• Continuous Improvement Experience
• Interpersonal and team-effectiveness skills
• Ability to achieve results with cross-functional teams
• Ability to work remote

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

As a sales support administrator, you will:

1. Assist to list in SKUs, follow up on sales requests and action items.

2. Attend customer meetings ( in house or on site ) , take minutes and ensure follow up of action items.

3. Assist in Accounts Receivables , ageing debts follow up.

4. Assist the Accounts team in support duties.

5. General admin office support duties and as and when tasked by management.

6. Assist to manage marketing activities and programs.

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

ERP Application Support Manager

Location: Singapore

Department: ERP Application Support

Job Type: Permanent

Compensation: Base x 12 + VB + PB

Job Summary:

The Support Manager will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 5 years of ERP support experience, SAP B1 preferred.

Key Responsibilities:

• Manage the support team and ensure timely issue resolution
• Serve as the main point of contact
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Oversee system upgrades, patches, and performance monitoring
• Develop support processes and provide user training to enhance system adoption
• Ensure compliance with service level agreements (SLAs) and monitor system performance

Key Skills & Competencies:

• Strong knowledge of ERP, SAP B1 preferred
• Excellent troubleshooting, leadership, and communication skills
• Ability to manage multiple priorities and deliver under pressure
• Process-oriented with attention to detail and a focus on system improvements

Qualifications:

• Minimum Diploma or Bachelor’s degree in IT, Business Administration, or related field
• Minimum 5 years of ERP support experience, with at least 2 years in a managerial role
• SAP B1 preferred

Overview:

We are seeking passionate and motivated individuals who are eager to advance their careers in the dynamic fields of supply chain, logistics, and warehousing. If you are enthusiastic about driving efficiency, optimizing operations, and contributing to innovative logistics solutions, we invite you to join our team and grow with us. Your dedication and ambition will be key to our continued success and excellence in the industry.

Key Responsibilities:

1. Logistics Coordination:

• Coordinate inbound and outbound logistics to ensure timely delivery of goods.
• Communicate with carriers and suppliers to track shipments and resolve any issues.

2. Inventory Control:

• Maintain accurate inventory records and conduct regular stock checks.
• Assist in managing inventory levels to prevent shortages or overstock situations.

3. Procurement Assistance:

• Support the procurement team in sourcing and purchasing materials.
• Assist in negotiating with suppliers to obtain the best terms and prices.
• AP and AR invoice entry on NetSuite.

4. Data Management:

• Update and maintain supply chain databases and systems.
• Generate and analyze reports on supply chain performance and metrics.

5. Process Improvement:

• Identify opportunities to improve supply chain processes and efficiency.
• Assist in implementing new procedures and technologies to enhance operations.

Qualifications/Certification:

• Education: Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Customs authorised declarant (Optional)
• Experience:
• Previous experience in supply chain operations or logistics is preferred.

Skills:

• Excellent organizational, analytical, and communication skills.
• Proficiency in supply chain management software and Microsoft Office Teams 365
• Ability to identify issues and implement effective solutions.
• Strong attention to detail to ensure accuracy in inventory and logistics.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

• Remote Support
• Counter Services/Walk in
• Mass Onboarding/New Hire Setup
• UAM Account Pre-Provision
• Pre-Setup Autopilot & Follow up non-Compliance issues
• Reimage laptops
• Setup MacBook, Laptop, Printers, Kiosk machines, etc
• Setup iPads or phone.
• At least 1 year IT Support experience
• IT Support