• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.
• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.
• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.
• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

Note: Fresh Graudates can also apply

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Our client, one of world’s largest financial services institutions is looking for:

Trade Analyst

Responsibilities:

• Provide end-to-end (holding the trade from inception to expiry) processing support to Global Financial Markets on Structured Derivative products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong
• Ensure accurate validation and timely settlement is being performed on all relevant trades
• Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter
• Perform data analysis and problem solving at SME level
• Proactively seek for opportunities to data discovery and insight
• Perform validation of all Structured Derivative products against source documents in Murex or Front Arena systems
• Authorise payments and receipts for above mentioned GFM products
• Perform Fixing procedures in Murex and Front Arena systems
• Liaising of settlement or fixing with respective counterparties and local GFM Ops
• Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time
• Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Trade Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

About the Client:

Join a well-established and reputable company in Singapore, known for fostering growth and innovation.

Responsibilities:

This 5-month contract role focuses on ensuring timely, efficient, and accurate testing and troubleshooting of actuarial products in collaboration with stakeholders.

• Set up and code products in the product engine, including tables and formulas.
• Support testing processes to ensure accuracy and timely delivery of products.
• Troubleshoot defects with Actuarial Pricing, Product Implementation, and IT teams.
• Coordinate testing milestones to meet project timelines and regulatory standards.
• Identify, assess, and mitigate business and regulatory compliance risks.

The ideal candidate is detail-oriented, technically skilled, and collaborative, with a solid foundation in Actuarial Studies.

Skills/Requirement:

• Bachelor’s degree in Actuarial Studies or a related field.
• Detail-oriented, efficient, and adept at working under pressure.
• Strong interpersonal, verbal, and written communication skills.
• Proven technical and analytical expertise in actuarial processes.
• Proactive in risk management, compliance, and continuous improvement.

If you’re ready to make a meaningful impact with your actuarial and technical expertise, apply today and join our team in delivering top-notch product solutions!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your role:

Are you keen on working in world class Cyber Security Operations Center for one of the best Swiss private banks?

Do you have related experience and are willing to take it further by learning how to defend an enterprise against cyber-attacks?

We are looking for Cyber Monitoring Analyst who will:

• Perform continuous cyber monitoring, analysis and initial response to cyber alerts
• Analyze malware to identify its behavior, assess the impact and mitigate accordingly
• Process Cyber intelligence in the form of IoCs and wider TTP reports
• Focus on triaging of IDS, Malware Protection Systems, AV and EDR alerts
• Recommend tuning or improvement of detection and mitigation capabilities
• Work with sandboxing and end-point technologies for intrusion investigations
• Collaborate with different stakeholders on various levels of organization

Your team:

You'll be working in the Cyber Security Operations Center team which is the backbone of the wider Cyber Defense function and is located in Singapore. You will be exposed to peer cyber and information security functions and will support day to day activities of cyber monitoring and response, hunting and detection engineering. We are a global team with presence in Switzerland, USA and Singapore focusing on pro-active defense capabilities supported by active intelligence consumption.

Your expertise:

• Knowledge of technologies and concepts such as SIEM, EDR, AD, Cloud, Networking, RegEx, Correlation rules, Windows/Linux and associated protocols and tools
• Ability to analyze and investigate various logs
• Experience working in Technical Operational Teams
• Experience or reasonable understanding of IT Security, Networks and Cyber Threat Landscape
• Strong analytical, problem-solving, critical thinking and synthesizing skills (you know how to figure stuff out)
• Positive attitude and interest in learning new skills
• Possession of at least one of the industry recognized cyber security certifications (CISM, CEH, CompTIA Security+, CISSP, SANS GIAC) would be a huge benefit

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR34050

Job Level: 6 to 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Delivery experience on medium to large-scale projects.

Ability to understand and articulate process flows and functions end to end.

Job Objectives

To support AML Projects for transaction monitoring across all regions

Key Requirements

Must have :-

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

· Delivery experience on medium to large scale projects.

· Ability to understand and articulate process flows and functions.

· Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.
• 1 - 2 years working experience with AML will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting, Control M, DevOps.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for a Test Analyst who is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.

· Understand and analyze testing requirements to prepare test plan, and test design

· Min 9 years of testing experience in IT industry

· Good exposure of software development life cycle & software testing life cycle processes

· Practical experience with tools for automating web applications testing - like Selenium, Java, Cucumber frameworks, Jenkins, Maven, UFT, POM, and Module driven.

· Prefer to have Mobile Application Automation testing tools – Appium & Eggplant

- Expertise in Defect Management Tool (ALM & JIRA)

-Full comprehension of QA practices, proficiency in various types of testing such as functional testing, system testing, system integration testing, regression testing, database testing, web service testing, and automated testing for multiple online applications and their improvements, including bug monitoring.

· Recommend and use automated testing tools where appropriate and adopt test standards and testing methodology.

· Understand and analyze testing requirements to prepare test plan, and test design.

· Strong expertise in preparation of test scenarios, Test conditions, Test cases and Test execution.

· Advise project team on design consideration to facilitate meeting of requirements

· Prepare and ensure readiness of test bed and test environment to carry out the test execution and execute test in accordance to the test design.

· Review test findings and collaborate with teams to address issues like open defects and resolution rate.

· Be certified in the testing area is an advantage

· Collaborative individual with excellent communication and interpersonal abilities

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Responsibilities:

• Prepare audit schedules, audited financial statements and tax computtation
• Key contact to auditors and external accounting firms fo finance matters
• Involve in month-end closing activities
• Involve in submission of financial, management and statutory reports, implementation and compliance with internal controls
• Ensure prompt claims submission, disbursement and tracking
• Involve in cashflow and expenditure reporting
• Support budgeting, forecasting exercises and financial analysis

Requirements:

• Min Degree in Accountancy or equivalent
• Minimum 3 years of hands-on working experience
• Knowledge of SAP accounting system is a must

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Corporate Actions Analyst (Banking/East/3 Months Contract/ Up to $3000)

Job Scope
As a Corporate Actions Analyst, you will ensure the smooth processing of corporate actions income and events. Your day-to-day responsibilities will include liaising with custodians, handling queries from various stakeholders. This role requires meticulous attention to detail and the ability to work collaboratively within a team.

Duties
1. Ensure timely and accurate data entry for processing all Incomes/Corporate events
2. Liaise with custodians for clarification on incomes/events
3. Handle queries from Relationship Managers on the incomes/events

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Finance, Finance Analytics, Business or equivalent
• Experience on costing, pricing analysis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in data reporting and analysis to join our expanding team.

Working alongside the HR team, you will be responsible for all HR related reports, HR data management, payroll and other HR project/administrative duties.

If you are a team player who is responsible, flexible, willing to take up challenges, perform under pressure and understands the complexities within the aviation sector, we look forward to receiving your application.

Job Responsibilities:

• Extract and prepare high volume HR reports from HRIS in a timely manner.
• Payroll management - prepare, review and check.
• Administer data entry in HRIS and ensure data accuracy.
• P-File Management; ensure full digitalization of HR documents.
• Liaise with vendors, submit MOM surveys, support and manage HR administration.
• Other HR projects and tasks assigned.

Job Requirements:

• Diploma in related field with min. 2 years of working experience in a similar capacity.
• Payroll experience.
• Strong excel and reporting skills.
• Meticulous and attentive to detail.
• Prior experience in Timesoft is advantageous.
• Positive working attitude, a team player, ability to meet tight timelines and perform under pressure.

• Support & provide analysis in FTP Business & Behavioural Model
• Provide support for Data reconciliation relating to ALM/Liquidity
• Involve in Group projects which involve FTP/Liquidity
• Assist support in management reporting
• Basic Knowledge of SQL
• Competence in data extraction tool
• Exposure to ALM and Liquidity systems
• Other adhoc duties as assigned.

Requirements:

• Min Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Salary :

Up $5,000 (+ 1 month completion bonus)

Job Responsibilities :

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement :

• Degree in Business/ Admin/ Account/ Finance/ any relevant fields
• Preferably with some costing/ pricing experience

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform pre-processing of applications received and ensure that onboarding of users is compliant with the Bank’s regulatory requirements
• Check and verify application forms & documents received
• Perform signature verification and ensure signers are in accordance with mandate given
• Ensure completeness of data on forms and documents submitted
• Perform screening where required
• Handle enquiries & follow up
• Update systems on documents received
• Update tracking spreadsheets
• Any other duties assigned in the course of work or rotation of duties

Requirements

• Degree holder with 1-2 years of relevant experience in pre-processing (signature verification, compliance checks)
• Meticulous and Independent
• Proficient in Microsoft Word, Access & Excel

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Your new company is a global leader within the insurance industry.

Your new role as an Actuarial Analyst would require you to:

• Set-up and support the testing of products in product engine, coordinate and collaborate with business SME in troubleshooting
• Ensure completion of product testing in accordance with stipulated milestone
• Highlight potential concerns/risks

You will need:

• Bachelor's Degree with 2 years of relevant experience
• Detail oriented and able to work under pressure

If you are interested, apply now! Or send your most updated resume to “[email protected]”

EA License no.: 13C6338 | Reg. No. R21102857

Overview:

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology – or multiple X-ray technologies – to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Responsibilities:

Manage Daily Operations:

• To ensure timely and accurate order processing, facilitate communications within the organization and customer on orders related matters, maintaining records, and ensuring compliance with policies.
• Systematic handling of orders from inception to completion, including order creation, processing, fulfillment, delivery and liaise with finance to meet invoicing requirements.
• Build and maintain close working relationship with customers to enhance customer satisfaction.

Management of Equipment Orders:

• Handle customer PO /CAF receive from sales team, check and verify the details of the order.
• If anything in the PO/CAF is not in order, work with the sales team/ customer to rectify, amend and or request for revised PO/CAF, etc.
• Execute order within the company's guideline and obtain the required approvals.
• Upon receiving the required approvals in accordance with company’s guideline, process the order in the system.
• If PO requires compliance requirements, for example requires export license, end user statement, import license, etc, work with sales team/ customer and compliance team to obtain the required documents and approvals.
• Regularly maintain and update booking in the global booking report, order backlog and book and ship report.
• Once the order is processed, update the factories of the intercompany PO/SO that had been generated and work with factory to provide the ship date.
• Send Sales Order Acknowledgement and or Proforma Invoice for advance payment or/ issuance of LC to customer.
• Work closely with factory on the order status and update customer.
• Regular team meetings with factories on order fulfillment, management of order related issues, etc.
• For LC orders, work with customer and factory on the LC requirements.
• Regularly monitor backlog orders to ensure everything is in place when due for shipping, e.g. advance payment is received, valid LC is in place, freight forwarder information for FCA shipment is available.
• Work with customer and logistics team of the respective factories to arrange the shipment and the requried shipping documents.

Qualifications:

• Diploma/ Degree or comparable experience.
• Commercial background and professional experience.
• 2-3 years similar work tasks with industrial products.
• Experience with MS Office.
• Strong communication and presentation skills.
• Ability to work under pressure in a fast-paced working environment.
• Fluency in both written and spoken English.
• Resourceful with problem solving skills as need to work independently with minimal supervision.

Purpose of the Job

Responsible for ensuring elderly clients’ safety in transportation while performing driving or escort duties. Possess a valid licence to drive the class of vehicle use during duty and maintains the vehicle in good condition regularly. Observe safety precaution on the road and ensure the safety of the elderly during transition.

Key responsibility areas

Driving Duties

• Strict adherence to traffic compliances and implement measures according to Active Ageing Centre and prevailing government agencies’ guidelines.
• Provide good customer service to clients and family members in transportation matters and coordinate with the team.
• Attend to basic care needs of clients.
• Ensure safe restraints of clients
• Drive or escort clients on transport to & from centre/clinics/medical institutions/outing destinations.
• Conduct general maintenance and cleanliness of the vehicle and in-vehicle equipment at all times.
• Send vehicle for ad-hoc or regular maintenance during non-operating days or hours.
• Assist to manage accidents, incidents and emergencies during transportation
• Assist in despatch duties like delivery of documents or collection of donations, donations-in-kind or office supplies.

Centre Support Duties

• Perform area cleaning like simple washing of showering/toilet facilities whenever necessary
• Assist in proper washing of utensils used by clients
• Assist in maintaining the cleanliness of the gardens like sweeping of leaves/branches and clearing of fruit drops.
• Assist in watering of plants in the garden.
• Ensure vector control like regular inspection and clearance of stagnant water.
• Assist in simple repair works as well as supervision of some contractor works.
• Assist in visual checking of food, safe preparation and distribution of food.
• Implement safe strategies to manage different behaviours of clients.
• Assist clients and team in external outings.
• Perform other duties as assigned by the Centre Manager/Management.

Required qualifications and experience:

• Minimum Primary school education
• Possess valid Class 3/4 Driving License and/or Defensive Driving Certificate preferred
• Minimum 2 years of driving experience and assistance to elderly clients in a Senior Care Center or with similar setting.

Required Competencies:

• Physically fit and able to assist in lifting or transferring of clients and carry some heavy loads
• Ensure that road safety for elderly are observed and ability to complete the essential duties safely.
• Ability to maintain regular, punctual attendance consistent with the local standards of agency.
• Must be able to do simple documentation of work.
• Able to converse in simple local languages and dialects.
• Reliable team member, possess positive work and good interpersonal skills.

Tech Support

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000 +-

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are currently seeking for an experienced IT Support Engineer to provide Support to the end-user for the installation, administration and trouble-shooting of company hardware and IT Business Applications for a Medtech MNC client based in Singapore

Job Details:

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

As a sales support administrator, you will:

1. Assist to list in SKUs, follow up on sales requests and action items.

2. Attend customer meetings ( in house or on site ) , take minutes and ensure follow up of action items.

3. Assist in Accounts Receivables , ageing debts follow up.

4. Assist the Accounts team in support duties.

5. General admin office support duties and as and when tasked by management.

6. Assist to manage marketing activities and programs.