Job Description Summary

Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the “so-what’s” therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees.

Job Duties

Core Responsibilities

• Act as the conduit between the client and project team, ensuring clear communication and collaboration.

• Seek to understand client business processes, current pain points, needs, objectives, and goals.

• Translate these into requirements for the solution.

• Support, participate, and/or lead the development of successful project deliverables.

• Focus on high-quality outcomes.

Collaborative Responsibilities

• Crafting user stories and acceptance criteria

• Collaborating with SA/TA to ensure technical alignment of solution

• Contributing to solution documentation

• Supporting system configuration, user management, and data management activities

Client-Facing Responsibilities

• Leading client meetings and communications

• Delivering training and support during UAT and go-live

Core Activities

• Business Analysts support projects across all project phases through activities spanning communication, documentation, configuration, and enablement.

• Meeting Facilitation

• Communication & Presentations

• Documentation

• Org Configuration Support

• User Management Support

• Data Management Support

• Client Enablement Support

• The focus of activities is seamless collaboration and delivery excellence.

Key Functions

• Requirements Gathering:

• Collaborate with stakeholders to document current business processes and identify pain points.

• Elicit and refine functional solution requirements aligned with future state needs.

• Collaboratively translate these into technical requirements and acceptance criteria.

• Documentation:

• Support SA in the design and documentation of functional solutions.

• Maintain and contribute to functional area documentation.

• Deliver polished and organized documentation tailored to audience needs.

• Implementation:

• Perform basic configuration tasks to support Devs during build.

• Provision and manage new users in absence of automated process.

• Perform basic data management tasks within skillset.

• Develop reports and dashboards, iterating with the client to meet business needs.

• Testing Support:

• Lead functional testing cycles, collaborating on test script creation, scenario definition, and defect resolution.

• Develop and manage user acceptance testing and production cutover activities.

• Client Enablement:

• Develop training materials and lead train-the-trainer and/or end user training sessions.

• Lead or participate in client knowledge transfer sessions and hypercare.

Role in Team Dynamics

• Serve as the central link between clients and the project team, ensuring continuous alignment and momentum.

• Drive clear communication and foster collaboration across all workstreams to maintain cohesive designs and project goals.

• Anticipate and address cross-functional impacts by proactively engaging with leads and subject matter experts on dependencies like data migration, reporting, and change management.

• Coordinate with PM on the ownership of RAID management, ensuring timely escalation and resolution to keep the project on track.

• Coordinate with PM on running Scrum ceremonies such as daily huddles, backlog grooming sessions, and sprint/project retrospectives.

Job Requirements

• Bachelor’s or Master’s degree in a field related to this position or equivalent work experience

• 3-5 years of related experience with cloud implementations in a consulting role

• End-to-end project implementation experience in CRM offerings

• At least 2 years' experience in analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users

• Extensive experience in writing BRD, Functional Specification documents and Process flows

• Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA)

• Expert Quality Assurance testing including: functional, integration, system, regression, and data driven testing experience in creating and developing strategic test plans, cases, and reports

• In-depth understanding of the capabilities and constraints of the SFDC CRM platform

• Experience defining business solutions leveraging SFDC

• Practical experience in the entire SDLC from solution definition, solution architecture definition to design, development and testing of the SFDC application

• Creation of data migration plan, data migration mapping for Data Migration from other CRM to Salesforce.com

• Experience with third-party tools (e.g. SFDC Excel Connector, SFDC Data Loader, etc.)

• In-depth understanding of SFDC toolkit (e.g. Visual force, Apex, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)

• Ability to manage work of remote Salesforce Developers

• Should have knowledge in Data Migration and Integration (SSO and Web Services)

• Excellent communication skills – oral and written – and the interpersonal skills needed to quickly establish relationships of trust and collaboration

• The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions

• Proven ability to contribute on multiple projects of differing scale and duration

• Willingness to travel up to 50% as needed to work with client or other internal project teams

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

About the Company

DQ Lab Pte Ltd is a global social enterprise based in Singapore. It is dedicated to providing global benchmarking tools of the DQ global standards through real-time data assessment and visualization that empower individuals, organizations, and nations to be digitally safe and competent. DQ Lab is affiliated withDQ Institute (DQI), an international think-tank that is dedicated to setting global standards for digital intelligence and to ensuring the safety, empowerment, and well-being of individuals, organisations, and nations in the digital age. DQI seeks to promote and coordinate digital intelligence education worldwide by using the DQ framework as a set of global standards for digital literacy, skills, and readiness (https://www.dqinstitute.org/; https://www.poweredbydq.com/ ).

Responsibilities

We are looking for researchers who can bring their talents to contribute to the evaluation and accreditation of digital literacy educational programs. This exciting project will involve partnership work with large scale international organisations such as the international telecommunications union (ITU), IEEE, the G20 Civil Society, and others.

As a Research & Development Analyst, you will bring enthusiasm, energy, and passion to your work on issues at the forefront of education and technology. Our team values problem-solving, analytical and statistical skills. Our ideal candidates are smart, creative, analytical thinkers with meticulous attention to detail.

The researcher will take the lead on a scheme where DQ Lab evaluates and accredits the educational content of partners and clients. You will manage relationships with international partners including governments, NGOs, schools, universities, and private companies. Moreover, you will study their educational materials, evaluate their alignment with DQ Global Standards and produce on-/off-line reports and presentations while working alongside our partner organisations.

You will be part of an international team working closely with colleagues from data science and IT development. In addition, you will work closely with partners and advisors who work at the cutting edge in the fields of psychology, public policy and education research. You will engage with partners from globally renowned NGOs and social enterprises as well as figures from various governments.

Important Requirements

● Highly knowledgeable in psychology, education or political science

● Have a keen interest in education, technology and future readiness

● Have a bachelor’s or master’s degree in psychology, education or another relevant field

● Should be independent and able to work as part of a small team

● Curious, creative and willing to learn

Desired Background

● Education: Hold a bachelor’s or master’s degree in psychometrics, psychology, education, political science, global studies or a related field.

● Experience: Relevant professional experience with research or technology companies is desirable.

Knowledge, Abilities, and Skills

MUST

● Exceptional theoretical and practical knowledge in the conception of studies and questionnaires.

● Excellent verbal and written communication skills.

● Be able to research strategy and support the strategic direction.

● Be able to translate science to educators and policy makers.

● Be able to understand statistics and to communicate with data scientists.

● Be able to work effectively independently and as part of a team.

● Be able to adapt to a dynamically changing environment.

PREFERRED

● Agile in managing multiple tasks and priorities.

● Strong analytical and problem-solving skills.

● Experienced in UX/UI design or product management.

● Strong interpersonal skills; ability to work effectively independently and as part of a team.

● Proven problem-solving skills.

● Excellent interpersonal and communication skills.

Job Description & Requirements

Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

At least 6 years of working experience in the following environment:

i) DBMS:

- DB

- MS SQL Server

ii) Operating Environment:

- IBM Mainframe

- z/OS (OS/390)

- At least 4 years of working experience in system analysis, design, and testing.

- Able to write DB2 programs using the following programming languages:

i) COBOL

ii) CICS

iii) CA-Easytrieve Plus

- Hands-on application development experience in:

i) PEGA PRPC and PEGA frameworks

ii) JAVA

- Experience in using tools like IBM Rational Developer for z Systems (RDz), Integrated Development System for z/OS(IDz), IBM debugger would be an added advantage.

- Good communication and writing skills.

Deloitte Forensic is the pre-eminent forensic practice in Singapore and Southeast Asia and advices local, regional and global clients in the complex areas of Disputes, Discovery, Forensic Analytics, Forensic Investigations (including, fraud, corruption and misconduct), and Financial Crime Advisory.

Role and Responsibilities

As an Analyst, you will be involved in a wide range of projects, including:

• Work with team leads to provide high-quality, professional day-to-day execution engagements

and projects in line with the firm's risk management practices for clients across a wide range

of industries.

• Analyzing large and disparate data to support or refute the facts and allegations of disputes,

investigations, and litigations.

• Work as a team member and contribute to AML projects which includes data preparation,

model design, model development, implementation, documentation, and on-going validation &

optimization of rules/ scenarios.

• Helping clients to assess and leverage new data sources, techniques, and technologies to

improve business processes and compliance.

• Contributing to impactful recommendations on clients’ operating models, including people,

process, technology, and data considerations

• Maintain professional and positive client interactions whilst providing support, including

dealing with ad-hoc queries.

• Supporting projects from other Deloitte Forensic service lines, as and where required

• Contribute to personal and overall team development, through staying up to date with forensic

accounting-related news, and technical and regulatory developments.

• Support Manager/Director in developing marketing collateral, business proposals, and new

solution / methodology development.

• Develop and maintain relationship with strategic (internal and external) service providers.

Requirements

• A university degree in accounting, computer science, information management or related skills

• Demonstrable experience and fluency in three or more of the following technical areas are essential:-

• Strong data manipulation and analysis skills (e.g. SQL, R, Python, Hive, SAS).

• Experience with industry standard RDMS (eg. Oracle, MSSQL, PostgreSQL).

• Database design and development (ie. Microsoft SQL Server or IBM DB2).

• Data loading and ETL solutions (ie. Microsoft SSIS or IBM DataStage ).

• Reporting and data visualisation tools (eg. Microsoft SSRS, Tableau, Power BI, Qlikview, D3).

• Scripting or programming experience (eg. C#, VB.net, Java, Python).

• Experience of text analytics through use of taxonomies, concept searching, machine learning and/or clustering.

• Strong conceptual, analytical, and critical thinking with the ability to dive deep into analytics while also contributing to larger strategic discussions.

• A “can do” attitude with the sense of urgency and the confidence to build problem-solving partnerships with clients and colleagues and set and manage aggressive goals for self and others.

• An ability to present complex quantitative analyses and recommendations to both technical and non-technical audiences, including senior client executives, in a clear, concise and actionable manner.

• Strong writing skills to contribute to proposals and the production of deliverables.

• Accounting knowledge would be beneficial

• Enthusiasm for learning new things and a willingness to teach others.

Responsibilities & Requirements:

The successful candidate for this role is expected to have a strong background in Regression and end-to-end Testing, with a deep understanding of JSON, API, and SQL. Familiarity with financial instruments and entities will be considered a plus.

This role requires an individual who is a fast learner, able to quickly comprehend business requirements and translate them into effective test cases using our in-house automated regression tools.

Skillset (Must have)

• Proven experience as a Software Test Engineer or similar role.

• Proficient in JSON, API, and SQL.

• Experience in regression and end-to-end testing.

• Strong problem solving skill and attention to detail.

• Excellent communication skill.

• Ability to learn quickly and work in a fast-paced environment.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Willingness to support BAU operations as needed.

Skillset (Good to have)

• Familiarity with financial instruments and entities.

• Experience with performance testing.

• Knowledge of Agile/Scrum development principles.

• Experience with automated testing tools.

• Understanding of coding and scripting for automation purposes.

• Knowledge of continuous integration and continuous delivery (CI/CD) processes.

• Familiarity with version control systems like Git.

• Knowledge of software QA methodologies, tools, and processes.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

My Client is from an MNC looking for a Workplace IT service Analyst.

Main responsibilities include:

• Get involved in Incident, Problem and Service Request Management
• Provide workarounds and solutions based on Service Level Goals
• In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure corrective actions and testing by other users
• Propose or recommend IM&T Services modifications to reduce user impact
• Refer more complex problems to problem managers or senior level

Minimum experience required:

1) At least 2 years of IT Experience. ***Prior Experience working in MNC's is a plus

2) Knowledge of Microsoft-based operating systems to perform troubleshooting

3) knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory

4) Knowledge of informatics hardware (PC, Printer, scanner, smartphones etc

Interested applicants, please send your updated resume in MS WORD format to [email protected] for faster response. Do include your availability, last drawn & expected salary. Thank you.

Gabriel Liang l R1983062

Our client is a forward-thinking investment management firm, established in 2022, specializing in tailored financial solutions for the digital economy. They focus on cutting-edge sectors like AI, cloud platforms, and energy infrastructure, offering services such as asset acquisitions, strategic growth financing, and special situation investments.

Role Overview:

As a Finance & Accounting Analyst/Associate, you will oversee core financial operations, ensuring accurate reporting, regulatory compliance, and efficient budgeting. This role collaborates closely with cross-functional teams to support strategic financial planning and drive operational excellence.

Key Responsibilities:

• Manage full-cycle accounting, including payables, receivables, reconciliations, and inter-company transactions.
• Prepare financial filings (e.g., GST, MAS, and SFC returns) and handle monthly payroll.
• Coordinate with auditors and external partners for tax submissions and audits.
• Assist with budgeting, cash flow forecasting, and operational financial planning.
• Maintain financial compliance and contribute to ad-hoc business projects.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or related field.
• 2–4 years of experience in financial analysis, reporting, and cash flow management; Big 4 audit experience is a plus.
• Proficiency in accounting principles, taxation, and financial compliance.
• Advanced skills in Excel, with familiarity in bank reconciliations and financial reporting tools.
• Detail-oriented with strong analytical and problem-solving abilities.
• Adaptable, self-driven, and able to manage multiple priorities in a fast-paced environment.

Shape your career with an impactful role in a pioneering investment firm. Apply now to make your mark in the digital economy!

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

We are assisting our client, an established healthcare provider, to search for an experienced ERP Business Analyst to join their team.

Responsibilities

• To lead the implementation of ERP systems and provide ongoing support and maintenance for existing ERP applications.
• To analyze existing business processes and workflows to identify areas for improvement.
• Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.
• Manage ERP-related projects from initiation to completion, ensuring timely delivery within budget constraints.
• Coordinate with cross-functional teams to ensure seamless integration of ERP systems and work closely with the IT Project Manager to ensure application vendors fulfill their SLA.
• Prioritise service request/change request.
• Perform UAT for any release of application patches and enhancements.
• Develop and deliver training programs for end-users to ensure effective use of ERP systems.
• Create and maintain documentation for ERP processes, configurations, and user guides.
• Generate accurate and timely reports, providing valuable insights to support decision-making.
• Develop and maintain financial reports based on business finance requirements.
• Ensure data integrity and consistency across all ERP modules.
• To Undertake any other duties and projects as assigned.

Requirements

• Degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
• Preferably with 3+ years of experience as an ERP Business Analyst. Those with experience in finance modules in ERP system upgrades and migrations are preferred.
• In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Knowledge of business process modeling and improvement techniques is preferred.
• Good to have certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) and familiarity with SQL and data management tools.
• Proficiency in project management methodologies and tools.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Data Quality Engineer/Analyst

Internal Code: A24122

This is a healthcare application:

• Mobile application (iOS and Android)
• Dashboard (React)

What will you do?

Support the development and business teams in unit testing and archiving data, engineered features, and algorithmic inputs/outputs throughout the data pipeline and to support analytics.

Proven experience as a data engineer/ data analyst in mobile app development projects and administrative dashboards.

1. Create unit tests throughout the data and algorithms domain:

• Work with engineering and business teams to implement wide-coverage unit tests of data and engineered features at different stages throughout the data collection and processing pipeline
• Create unit tests of inputs to and outputs from the algorithms that drive the clinical service
• The unit tests include validation of the inputs and outputs of black-box machine learning algorithms
• Establish a regular process to execute the tests and document their outcomes as a part of our product development and release lifecycle

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs and outputs:

• Implement a process of taking snapshots of data/features input into algorithms necessary to recreate their outputs/predictions at any point in the past during the service
• Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

• Support the business and analytics teams in their daily and weekly delivery of reports on data completion, user engagement, and algorithm actions by addressing any data quality and validation requirements.

What are we looking for?

• Bachelor's Degree in computer science, engineering, business analytics, technology, or a related field.
• Minimum of 2 years of experience in data engineering, data analytics, or data product management roles within the tech industry. Experience in healthcare is a plus.
• Ability to implement tests in Python.
• Experience in machine learning algorithms
• Good understanding of the validation requirements of an algorithmic product. Knowledge of healthcare regulation and auditing requirements is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Responsibilities:

• Understand business requirements, identify gaps against current functionalities and apply systems thinking in solution design.
• Partner with Users, Infrastructure Team, Architects, and other Technical Leads to ensure solution design complies with enterprise design principles, security, and control standards.
• Prepare and maintain functional solution documents.
• Review the system specifications created to ensure no missing design or lack of consideration.
• Configure and develop based on specifications and perform unit testing to ensure specifications are met.
• Support smooth rollout of enhancements, manage pre- and post-implementation activities and develop processes with operations teams.
• Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Perform upstream and downstream solution impact.
• Manage & coordinate across different application teams to manage technical dependencies of the solutions.
• Author requirements, epics, user stories, and tasks aligned with user/customer/market/developer needs.
• Remain open and alert to new technology opportunities.
• Provide third-level support for production issues escalated.

Requirements:

• Minimum of 5 years experience in business analysis/engineering in Banking or similar industry.
• In-depth knowledge in three or more Temenos Transact modules for a senior role, at least one of them would be in the area of AA, AC, LD, MM, FX, SC.
• Understanding of payment hub post Temenos Transact 21 AMR.
• Outstanding analytical and problem-solving skills built on industry experience in core banking or technology development.
• Excellent presentation, written and verbal communication skills, problem structuring, logical thinking, and story-lining essential.
• Outstanding influencing and interpersonal skills, ability to work effectively with multi-functional teams.
• Good understanding of wholesale banking business and emerging technologies driving digital business.
• Ability to exercise independent judgment and discretion.
• Proficient in business processes, products, and core banking systems.
• Java knowledge is a bonus.
• Can deliver complex systems in a fast paced and dynamic environment.
• Experience in Agile practices like Scrum or Kanban, with strong desire to deliver on time with a high level of integrity, flexibility, sense of urgency, attention to detail, and quality standards.
• Result oriented, dedicated, hardworking, with high initiative.

Roles and Responsibilities

· Determines project schedule by studying project plan and specifications, time requirements; sequencing project elements.

· Project costs management by expenditures; contracts terms and conditions

· Progress payment submitted by the contractors/ suppliers

· Check and analyse project/ building cost versus budget

· Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommends actions.

· Group finance system implementation

· Any other duties assigned from time to time.

Job Requirements

· Bachelor's Degree/ Diploma in Finance with 3 - 5 years related work experience in construction/ building/ project work sector

· Meticulous, well organised, able to work independently and problem-solving skills.

· Team oriented, deadline driven and with a sense of responsibility

· Project management, Microsoft Office (eg. Excel and WORD)

· Good communication and interpersonal skills

· Self-initiative individual who is able to multi-task and work in a fast-pace environment

· Identify, troubleshoot, and resolve day-to-day and moderately complex issues.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46297

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location