Job order: 766668

Responsibilities :

• Assist daily Operations, including preparation of sales quotations and RFQs
• Responding to customer inquiries
• Prepare and maintain sales reports and other documentation as needed
• Coordinate communication between Sales Teams and other relevant departments
• Manage and maintain the ERP system
• Support the Logistics Team to prepare and generate shipment documentation when required
• Any other ad-hoc duties as assigned.

Requirements:

• Min diploma holder
• At least 2 years of related sales support / sales coordinator experience required
• Proficiency in MS office

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Mandatory Skills

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required: -

At least 2 years working in an L2 Application Support Environment.

Mandatory/Core technical competency required:

Linux; Unix Shell Scripting

SQL (MYSQL/MSSQL)

OpenShift/Docker

Good to have experience:

AngularJS

ActiveMQ

Elastic Search

Application Monitoring Tools

CI/CD (Continuous Integration & Continuous Deployment)

Python

Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

Working Hours (Shift Timing)

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Job Scope:

• Take attendance of appointed manpower

• Manage the welfare of the appointed manpower

• Schedule adequate breaks in consultation with the officers-in-charge

• Support in deployment of auxiliary manpower

• Manage any performance issues with appointed manpower

• Liaise with Supplier on any manpower replacement required

Requirements:

• Experienced in leading and managing groups of up to 100 people

• Meticulous in their administration

• People-oriented and have good interpersonal skills

• Able to converse well with stakeholders

Salary: $13 to $15/hour

Location: Stevens / Botanic Garden

Contract Period: From 24 Feb 2025 to 15 Apr 2025

Personnel may be deployed for 3 to 6 dates within this period. Details of exact dates and hours will be shared 2 weeks prior to the first engagement date.

EA License No: 96C4864

Reg. No.: R24121728

1. Responsible to MIS Manager for IT infrastructure setup, maintenance, and operations.
2. Has Programming Proficiency in database management systems (e.g. MSSQL, Visual Basics 6.0 & Active Server Pages ASP).
3. Strong Knowledge of Information Security Protocols.
4. Experience in ERP systems for CRM Support.
5. Handle IT project and system implementation which involve gathering information designing and planning. Conduct User acceptance test and provide user training.
6. Manage and liaise with external system vendors related to MIS department when necessary.
7. Provide advice and recommendations to management on proofs and techniques for improved work operations related to customized labels direct USB printing to Seagull Bartender Printer (no Crystal Report).
8. Handle basic hardware troubleshoot, system backup and software support.
9. Assist the MIS Manager in any ad hoc activities related to the MIS department.
10. To compliance with laws and codes pertaining labor and ethics via annual training.
11. Knowledge in Network Protocol environment

Education:

• Diploma or Degree in Computer Science, Information Technology, or any related discipline.
• Equivalent qualifications or certifications in relevant IT/ERP systems support are also considered.

Job Description:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

- Oversight and management of Operation JIRA support tickets coming in for the system
- Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
- Communicating directly with users to help resolve their issues
- Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Requirements:

• Security clearance is required before onboarding

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A, typically costing
• Experience in manufacturing industry is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Valuations Analyst Intern, you will be involved in one of the most important steps in renting and selling a property in Singapore — coming up with the pricing. Good pricing is a deciding factor for clients to choose whether to work with Propseller and for our chance to rent or sell their properties at the highest price.

Using our own methodology, you will gather information and data from multiple sources, put them in a professional and presentable format, and discuss the pricing with our Inventory Managers. These prices will be relied upon by our Real Estate Consultants and potential clients.

This internship opportunity will provide you with unique exposure to valuation analyses and prices of various types of residential properties in Singapore.

Duties & Responsibilities

• Collect relevant property information and data from various sources and ensure data accuracy in our valuation reports;
• Ensure professionalism in our valuation reports through quality data and formatting;
• Conduct research and prepare sales materials such as slide decks for the outside sales team;
• Work closely with the Portfolio Managers to analyse large amounts of data and multiple factors to arrive at property prices for various types of residential properties in Singapore;
• Actively propose and implement new processes to improve workflow efficiency;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

Coming up with property prices is a combination of science and art, which requires an analytical yet flexible and creative mind. You come with an open mind and are excited about the exposure to the various residential properties in Singapore.

You are also able to stay highly motivated throughout with a strong sense of responsibility and work ethic. As a hard-working individual, you must be ready to both experience the fast pace of a start-up as well as soak into a culture of fun! If you think you fit in as our ideal candidate, do not hesitate to contact us now!

Requirements

• Student currently enrolled in 2nd to 4th year of university studies;
• Proficient in Google Suite (particularly Google Sheets) and with computers in general;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, and tasks, getting them done fast, even when things can be chaotic;
• Analytical Mind: You are not fazed by working with a large amount of data and considering many other various factors at a single point in time;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Can-do Attitude Problem-solver: You are a roll-up-your-sleeves doer. When you see a problem, you arrive at a solution quickly, and know what it takes to get things done;
• Able to commit either full-time or part-time for at least 6 months: full-time working hours will be Monday to Friday (9 am - 6 pm), while part-time working hours will be at least 2.5 days per week (9 am - 6 pm).

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided including a 2-week onboarding program to get you started. Be ready to learn a lot;
• Own and build some of the components of an organization made to last;
• Team of exceptional people to learn from;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) - Video Call: Introductory call
2. Case Assignment
3. Interview 2 (1hr) - Physical: Case presentation with our Head of Operations & team
4. Welcome aboard!

Compensation

Base Salary: $1,500 per month (full-time)

Salary: up to $5K + allowances

Duration: 1 year contract

Working Days & Hours: 3223 12 hrs shift

Location: Tuas (islandwide pickup)

Major Responsibilities:

• Responsible for housekeeping duties in the lab.

• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process

• control samples and final API and data verification.

• Ensure that all test equipment is used and maintained correctly.

• Perform any method transfer or method qualification reports or equipment qualifications and support the

• transfer of new products.

• Maintain up-to-date, complete and precise records of all tests performed.

• Adhere to cGMP and GLP requirements and apply 6S concept.

• Assist in the resolution of quality problems as required.

• Developing and changing of in-house laboratory procedures as appropriate.

• Train new analyst.

• Support Audit preparation and any audit related activity

• Adheres to and supports all EHS & E standards, procedures and policies

• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

How to Apply: Please send your resume to:

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

A leading global company is seeking a Lead Cybersecurity Analyst to enhance security across the software development lifecycle (SDLC). This role focuses on designing, implementing, and managing security protocols for Azure-based systems, with an emphasis on DevOps and cloud security practices.

Responsibilities:

• Security Integration: Embed security protocols into DevOps pipelines, ensuring comprehensive security at each SDLC stage.
• Cloud Management: Secure Azure infrastructure, including virtual networks, storage, and Kubernetes services (AKS).
• Continuous Monitoring: Establish real-time threat detection and response solutions using tools like Grafana or outsourced SOC services such as Darktrace.
• Automation: Create automation scripts for security processes using Infrastructure as Code (IaC) tools like Terraform and ADO.
• Vulnerability & Compliance: Perform regular security assessments, manage vulnerabilities, and ensure compliance with GDPR, PDPA, ISO 27001, and other relevant standards.
• Incident Response: Lead incident response efforts, with well-defined response plans to address security incidents.

Qualifications:

• Bachelor’s or master’s degree in Computer Science, Information Security, or a related field.
• At least 5 years of experience in DevOps or cloud security roles, ideally with experience in zero-trust architectures.
• Proficient with Azure services, CI/CD pipelines, and security tools (e.g., SIEM, IDS/IPS).
• Familiarity with scripting languages (PowerShell, JSON) and experience with tools such as Darktrace and CATO is advantageous.
• Certifications such as AZ-500, CISSP, or other cloud security certifications are beneficial.

EA: 14S7084 | Registration No:R1981018

Responsibilities

• Collaborate with key business stakeholders to gather and translate requirements into product requirements
• Review business processes and identify optimizing solutions/features
• Maintain and deliver strategic and tactical features with an Agile approach
• Manage and prioritize product backlog and roadmap based on business needs requirements
• Develop user stories, document acceptance criteria and perform user acceptance testing
• Monitor deliverables and ensure timely and successful delivery of projects/initiatives
• Ensure compliance with all applicable laws and regulations relating to the above functional activities
• Support General Insurance business on digital initiatives.

Skills Requirement

• Bachelor’s degree in Business / Information Technology / Engineering / Related field
• 3-5 years working experience as a Business Analyst or Product Ownerin a Financial Services/Insurance industry (preferred)
• Fundamental analytical and conceptual thinking skills
• Ability to work across departments in a fast-paced environment, self-motivated and flexible to change
• Agile knowledge and working with Project Management tools (e.g. Confluence/JIRA) are a plus

Key Stakeholders to interact

• Business Users
• UIUX Designers
• Tech Delivery
• Product Owners (within Digital Platforms)

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Job Description & Requirements

Job Description & Requirements

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management

Context:

• Data Solutions for Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients.
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through Scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related Finance fields.
• At least 2 years of relevant experience (Data Solutions)
• Strong communication to bring consensus on requirements.
• Functional knowledge of financial products, capital market processes & regulatory reporting.
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Strong problem-solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase), TSQL.

Job Summary:

This role is based in Singapore and responsible for all APAC markets.

The Walt Disney Company’s Direct-To-Consumer is a global business segment with the mission of providing consumers around the world access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits.

Disney+ is the dedicated streaming home for movies and shows from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. As part of Disney’s Direct-to-Consumer (DTC) segment, Disney+ is available on most internet-connected devices and offers commercial-free programming with a variety of original feature-length films, documentaries, live-action and animated series and short-form content. Alongside unprecedented access to Disney’s incredible library of film and television entertainment, the service is also the exclusive streaming home for the latest releases from The Walt Disney Studios.

We are seeking a Analyst/ Senior Analyst, Analytics to join our Engagement & Retention Analytics team in APAC. The primary focus of this role is to analyse user data, derive valuable insights, and collaborate with various departments to develop strategies that enhance user experiences and keep users engaged with the platform over the long term. The ideal candidate will have strong experience in mathematics & statistical techniques used for analyzing large data sources, plus a deep understanding of consumer behaviors related to marketing, content development, and digital experiences.

Areas of responsibility

• Based on audience cohorts, creating analysis with meaningful insights that improve performance, identify opportunities, improve engagement, and reduce churn
• Analyze user behavioral data to identify patterns, uncover opportunities, and create common understanding of how people are interacting with the platform and content
• Generate data-based insights that help to launch impactful and effective marketing programs.
• Develop strong hypothesis, conduct A/B analytics and make data-based recommendations
• Measure performance and reporting business outcomes in a daily/weekly/monthly basis with most relevant KPI's converted into insights and key action items to improve efficiency
• Work with other members of the team to align metric definitions across all services within the business
• Continuously drive toward efficiency by simplifying and automating where possible, eliminating redundancy across the organization, refining metrics, and building new reports as needed to support decision-making.
• Assure quality and accuracy of deliverables through thorough interaction with business partners to understand and refine requirements and adherence to privacy, governance standards, and quantitative practices

Experiences

• 1-4 years of relevant experience in a similar role, preferably within a digital business
• Bachelor’s degree in a quantitative field including Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, Chemistry or Social Science. Graduate degree preferred
• Demonstrated experience in and expertise in SQL
• Solid understanding of Microsoft Excel including pivot tables

Skills

• Strategic thinker with good communication and presentation skills
• Creative mindset with the ability to leverage on data to develop analysis
• Excellent communication skills to convey complex data findings to non-technical stakeholders.
• Good analytical mind
• Results-oriented
• Fluent in English

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mummys Market is a leading retailer and event organizer specializing in parent and baby products across Singapore. Known for its vibrant fairs and extensive product selection, Mummys Market connects parents with trusted brands and provides a one-stop shop for all parenting needs, from maternity essentials to baby gear and toys.

Since its founding, Mummys Market has built a community-oriented approach, frequently hosting Baby Fairs, which are among the largest in Southeast Asia. These events bring together top vendors and offer exclusive deals, making Mummys Market a popular and trusted choice for new and expecting parents.

Job Summary:

We are looking for a dedicated and friendly Customer Service Officer who can handle customer inquiries efficiently and assist with basic inventory duties. The ideal candidate will be customer-oriented, organized, and comfortable handling inventory responsibilities alongside traditional customer service tasks.

Key Responsibilities:

Customer Service Duties:

• Respond promptly to customer inquiries via phone, email, and chat, ensuring a positive and helpful experience.
• Provide accurate information about products, services, and company policies.
• Handle customer complaints, returns, and exchanges efficiently, following company guidelines.
• Process customer orders and payments, verifying order accuracy and addressing any discrepancies.
• Work collaboratively with other departments to resolve customer issues and ensure overall customer satisfaction.

Inventory Support Duties:

• Assist with inventory counts, tracking stock levels, and recording any discrepancies.
• Update inventory records as products are sold or received.
• Organize and label products in the stockroom to facilitate efficient tracking and order fulfillment.
• Work with the inventory team to identify low-stock items and communicate replenishment needs.
• Prepare and package items for shipment as required.

Requirements:

• Strong communication and interpersonal skills.
• Basic computer skills, including knowledge of Microsoft Office and inventory management software.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail, especially when handling inventory records.
• Working hours: 9.30am to 6.30pm, Mondays to Fridays.
• Require to work on some weekends during event days, compensate with in-lieu.

Responsibilities:

• Serve as the primary contact for addressing customer issues, ensuring proactive and effective account management.
• Cultivate and strengthen relationships with customers while fostering collaboration across different departments.
• Contribute to the preparation of bids, playing a role in the success of customer engagements.
• Provide insights to enhance revenue through strategic approaches aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and KPI assessments.
• Offer troubleshooting support and guidance to the global operations team.
• Swiftly escalate and resolve customer concerns within defined timelines.
• Work closely with various teams, including sales, customer service, billing, and operations.
• Update and uphold Standard Operating Procedures (SOPs) while sharing and promoting best practices.
• Assist in vendor sourcing initiatives aimed at reducing costs and improving operational efficiency.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.