Our Infrastructure Platform group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you and the products you deliver—will thrive. The Enterprise Technology Finance & Business Management (F&BM) team is responsible for partnering and supporting senior technology management and plays a critical central role in executing financial processes, analysis, reporting, and maintaining strict governance across a large matrixed organization.

As a Financial Analysis, Analyst within the Enterprise Technology F&BM team, you will focus on providing Finance support across APAC including oversight, data analysis, headcount management and articulating financials to senior management.

Job responsibilities:

• Reporting on strategy, budget, project delivery, controls, risks and delivery. Oversee the financials of projects across the APAC region, tracking and translating investments into 3-5 year financial plans, ensuring the allocation of costs are accurate and in line with local law, etc.

• Providing transparency on expenses & resources with a focus on key drivers and to maintain governance over financial controls. Assist in the tracking, reporting, and oversight of labor management for an organization across the Asia Pacific region. Functions include tracking labor towards set targets, assisting in the creation of cost centers and other organizational structures etc.

• Collaborating to ensure monthly APAC Region reports are delivered on time with quality and actionable driver explains.

• Proactively analyze trends, research issues and respond to enquiries

• Partnering with all Global functions to drive standardization and continuous improvement across the key metrics that serve the region

• Enforceing guidelines and operating principles for effective delivery of information as defined by F&BM

• Partnering with other finance and business managers across technology to agree and leverage best practice

Required qualifications, capabilities, and skills:

• Minimum 2 years of experience within Finance required

• Effective skills in Excel / PowerPoint

• Financial / accounting experience, and analytical skills

• Ability to deliver/extract/report/analyze in time

• Fosters positive working relationships; good team player

• Able to work with supervision and as part of an integrated team

• Good interpersonal, verbal and written communication skills

• Ability to multi-task and deliver quality work under pressure

This role is intended to be for an initial term of approximately 12 months only, however, subject to business needs, the contract may be extended or converted to permanent employment.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5a2a8f8cb90872e40116f3ba99d58552

Reporting to the Regional Service Lead - ASEAN, you will be responsible to provide Level 1 support to ensure the smooth running of the office from a Technology perspective.

Responsibilities:

· Provide additional IT Support to the team

· Perform an inventory reconciliation on IT equipment, categorizing and documenting for better tracking

· Support the Service Lead on the maintenance and testing of fixed office equipment such as Laptop Docks, Monitors, Peripherals, Printers and Projectors

· Partner with HR and event organizers for the setup of the office to support various in-person and virtual events such as Townhalls, Workshops and Large meetings

· To provide support for VIPs when they are visiting the office

· To work with IT Support teams on issue resolution

· To support and coordinate IT activities related to local IT projects.

Requirements:

· 5 years’ experience in an Office administration or in an IT support role.

· Proficient in the use of Microsoft Office 365 and Teams.

· Have helpdesk experience, in a multinational environment would be an added advantage.

· Partnership and customer service mindset.

Key Responsibilities

• Platform Operations Management: Manage day-to-day operations of technology platforms including MS SQL Server, Oracle, and Unix. Identify potential production issues and create incident, enhancement, and problem tickets in the ticket tracking system.
• Incident Management: Communicate effectively with development and internal business operations teams regarding incident resolution and enhancements.
• Production Support: Provide front-line technical support to end users in relation to incident/problem management, release/deployment, and operational readiness.
• Monitoring & Triage: Utilize monitoring and scheduling tools to oversee production support roles (L1/L2/L3) and perform real-time restoration and triaging of issues impacting services.
• Collaboration: Work closely with Technology Infrastructure and Development Testing Teams to support integrated/independent releases, software/hardware upgrades, and server upgrades.
• Performance Metrics: Ensure production and performance SLAs are met, escalating issues as necessary. Maintain metrics to identify vulnerabilities and areas for improvement.
• Process Improvement: Create and enhance operational and technical policies, adopting best practices and standards. Lead initiatives to automate processes and improve service delivery.
• Escalation Point: Serve as a point of escalation between client/business areas and internal management for moderately complex unresolved problems and service requests.
• On-call Support: Participate in on-call rotation for off-hours and weekend support as required.

Key Requirements

• Experience: Minimum of 5 years of hands-on experience as a COBOL developer, including proficiency in COBOL, JCL, VSAM, DB2, CICS, MQ Series, and Easytrieve.
• Technical Skills: Strong experience with Endeavor and IBM problem determination tools such as File Manager and Fault Analyzer. Solid background in production support within Unix and SQL environments.
• Desired Skills: Exposure to IMS DB/DC, REXX, and experience in the banking or financial industry.
• IT Knowledge: Proven knowledge in Java/J2EE (Core Java, JDBC, EJB, Java Web Services) and server-side technologies (SOAP/RESTful services, XML/XSLT). Familiarity with middleware components like Message Broker and IBM Websphere MQ.
• Database Expertise: Experience with Oracle, DB2, and PL/SQL query performance tuning.
• Analytical Skills: Strong troubleshooting, analysis, and root cause analysis capabilities with advanced query and programming skills.
• Communication: Excellent written and verbal communication skills in English, with the ability to communicate effectively across all business lines and management.
• Flexibility & Credibility: Demonstrated ability to navigate ambiguity, establish credibility among technical peers, and suggest actionable ideas for enhancing customer experience.
• Operational Understanding: Knowledge of event-driven and schedule-driven batch processes, alongside the ability to assess severity and impact, engaging necessary teams for timely resolution.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for KYC Analyst who has proven track record in Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB DESCRIPTION: -

Training will be provided

RESPONSIBILITIES:

· Completing KYC for onboarding clients and updating data for pre-existing customers by reviewing client information and documentation, vendor database etc.

· Maintain detailed records on clients for second-level review

· Track and report all documentation breaks

REQUIREMENTS:

· Diploma or Degree in any field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nitesh

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Working Location: Queenstown

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Gather and compile data from various sources, including databases, reports, and external sources
• Analyze data to identify trends, patterns, and insights that inform business decisions
• Use statistical and analytical tools to perform data analysis
• Prepare detailed reports and presentations based on data analysis
• Create visualizations, charts, and graphs to effectively communicate findings to stakeholders.
• Ensure accuracy and clarity in all reports and presentations
• Provide actionable insights and recommendations to improve business performance
• Conduct market research to understand industry trends, customer behavior, and competitive landscape
• Develop and maintain documentation for data processes and methodologies

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with the ability to think critically and draw meaningful insights from data
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders
• Attention to detail and accuracy in data analysis and reporting
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You are also required to perform these job functions:

• Data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
• Produce and deliver tracking and reporting for key KPI/SLA’s in the business
• Responsible for updating key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts, etc.)
• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Seek opportunities to drive innovation and process improvement within the reporting spectrum
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Possesses an analytics-related diploma or at least a Bachelor’s Degree
• Experience in extracting, transforming and porting data from source systems to data analytics platform(s) and reports
• Experience in conceptualising, designing, developing, testing, implementing and supporting agile data analytics platforms to support analytical initiatives of internal or external stakeholders
• Experience in analysing different types of data to support business needs and present the results in concise visualisation formats
• Has an inquisitive mind and proactivity to challenge the norms constructively
• Team player with good communication and presentation skills
• Detail oriented, independent and able to work under pressure to meet deadlines
• Experience in Salesforce, advanced Excel and PowerPoint would be preferred
• Ability to use analytical tools such as Tableau, Power BI, Looker, Klipfolio, Qlik, R, SPSS would be added advantage
• Adaptable to various stakeholders, business models and projects

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

This position offers the successful candidate the unique opportunity to work closely with key stakeholders across the bank from Front Office, Business Managers, Platform, and Finance on data analytics and management reporting, to support and ensure proper management governance and oversight for the Financial Intermediaries (FIM), Single Family Office (SFO) and Wealth Advisory (WA) businesses whilst achieving sustainable business growth.

• Prepare and present reports on FIM, SFO and WA businesses to FFWA management and other stakeholders (e.g. ARRC) for management governance and oversight.
• Support initiatives using data analytics to deliver meaningful insights in a timely manner for informed decision making to properly manage risks or drive business or marketing strategy.
• Understand the needs of FFWA stakeholders and provide analytical support where required to identify business problems and opportunities, and provide actionable recommendations where applicable
• Continuously look for new ways to apply technology (AI models) to forecast business trends, behaviour to uncover trends and track effectiveness of initiatives both for risk management and business opportunities.
• Supports in UAT and implementation of enhancements to systems or processes to improve data quality to enable accurate reporting

Requirements

• Min Bachelor's degree, or equivalent.
• Minimum 3-7 years prior experience with a private bank.
• Strong analytical skills, meticulous and attention to details.
• Excellent communicator with good interpersonal skills and team player.
• Proficient in MS Excel, MS Word, MS PowerPoint, and office software.
• Good understanding of common financial services and products.
• Experience in FIM business areas or data management and analytics will be a big plus.

We're seeking a talented Market Insight Analyst based in Singapore to analyze the media trend in the China market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for Chinese media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Chinese media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, etc.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Mandarin (min. B3 in 'O' level Chinese or equivalent certifications) to read, analyze and write content in Mandarin.
• Good knowledge of Chinese media such as music and movie industries is required to support the Chinese market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

Responsibilities:

• Prepare audit schedules, audited financial statements and tax computtation
• Key contact to auditors and external accounting firms fo finance matters
• Involve in month-end closing activities
• Involve in submission of financial, management and statutory reports, implementation and compliance with internal controls
• Ensure prompt claims submission, disbursement and tracking
• Involve in cashflow and expenditure reporting
• Support budgeting, forecasting exercises and financial analysis

Requirements:

• Min Degree in Accountancy or equivalent
• Minimum 3 years of hands-on working experience
• Knowledge of SAP accounting system is a must

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Corporate Actions Analyst (Banking/East/3 Months Contract/ Up to $3000)

Job Scope
As a Corporate Actions Analyst, you will ensure the smooth processing of corporate actions income and events. Your day-to-day responsibilities will include liaising with custodians, handling queries from various stakeholders. This role requires meticulous attention to detail and the ability to work collaboratively within a team.

Duties
1. Ensure timely and accurate data entry for processing all Incomes/Corporate events
2. Liaise with custodians for clarification on incomes/events
3. Handle queries from Relationship Managers on the incomes/events

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Finance, Finance Analytics, Business or equivalent
• Experience on costing, pricing analysis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Support & provide analysis in FTP Business & Behavioural Model
• Provide support for Data reconciliation relating to ALM/Liquidity
• Involve in Group projects which involve FTP/Liquidity
• Assist support in management reporting
• Basic Knowledge of SQL
• Competence in data extraction tool
• Exposure to ALM and Liquidity systems
• Other adhoc duties as assigned.

Requirements:

• Min Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Salary :

Up $5,000 (+ 1 month completion bonus)

Job Responsibilities :

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement :

• Degree in Business/ Admin/ Account/ Finance/ any relevant fields
• Preferably with some costing/ pricing experience

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform pre-processing of applications received and ensure that onboarding of users is compliant with the Bank’s regulatory requirements
• Check and verify application forms & documents received
• Perform signature verification and ensure signers are in accordance with mandate given
• Ensure completeness of data on forms and documents submitted
• Perform screening where required
• Handle enquiries & follow up
• Update systems on documents received
• Update tracking spreadsheets
• Any other duties assigned in the course of work or rotation of duties

Requirements

• Degree holder with 1-2 years of relevant experience in pre-processing (signature verification, compliance checks)
• Meticulous and Independent
• Proficient in Microsoft Word, Access & Excel

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Your new company is a global leader within the insurance industry.

Your new role as an Actuarial Analyst would require you to:

• Set-up and support the testing of products in product engine, coordinate and collaborate with business SME in troubleshooting
• Ensure completion of product testing in accordance with stipulated milestone
• Highlight potential concerns/risks

You will need:

• Bachelor's Degree with 2 years of relevant experience
• Detail oriented and able to work under pressure

If you are interested, apply now! Or send your most updated resume to “[email protected]”

EA License no.: 13C6338 | Reg. No. R21102857

Work Hours:

- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)

What we are looking for:
- Basic Knowledge In IT Or Email Outlook,
- Basic Knowledge In ITIL
- Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution
-Email Monitoring of IT Issues and assigning emails to respective team members for resolution.
- Job Level: Fresh Graduates/Junior 1-3 years

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR44423

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

· Prior application or production support experience is a plus

Technical Skills

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Overview:

The Audio-Visual and Information & Communication Technology (ICT) Executive plays a crucial role in ensuring the smooth operation and maintenance of audio-visual equipment and ICT systems within the school environment. This role involves supporting all aspects of audio-visual equipment setup, operation, maintenance, and support during various school events and activities.

Job Responsibilities:

• Manage Set-ups of Audio Visual equipment during all major school events
• Set up, test and operate sound/light/Audio Visual systems during school events
• Maintain inventory and loan records of Audio Visual and Inforcomm Technology equipment.
• Provide consultation to Head of department/ ICT and Subject Head/ICT on the Audio Visual needs of the school.
• Manage Audio Visual equipment in classrooms and all other special rooms and monitor the equipment usage and carry out maintenance when required.
• Coordinate with vendors on repair services
• Manage the loan and condemnation of Audio Visual and Information Technology Equipments and accessories
• Collaborate and support teachers to effectively utilize the Digital signage and AV system for school-wide communication

Other duties:

• Involve in Co-curricular trainings to support students in their learning and activities.
• Assist in taking photographs and recording videos for school events, and ah-hoc activities
• Assist in the troubleshooting of simple Audio Visual /Information & Communication Technology issues

Requirements:

• Possessed a certificate in related field, or its equivalent.
• Candidate should also be an excellent team-player who is organized, meticulous and with the ability to multi-task. Strong communication and interpersonal skills is needed.
• Candidate with at least two years of relevant experiences within the past three years will be preferred.

Specifications:

• Location: Bukit Panjang
• Working hours: Weekdays, 9am to 3pm

The team provides IT support for employees and manages the IT Concierge and operate on-site.

Job Description:

• Support end user onsite and remotely to resolve IT related issues daily
• Manage IT assets
• Manage IT hardware tokens
• Manage IT accounts
• Manage IT provisioning and IT induction on new hires first day of work
• Data destruction / Data Degaussing
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.

Requirements:

• Singapore Citizen/Permanent Resident
• A relevant Diploma or Nitec Cert with relevant IT experience
• Required to rotate within the 3 locations around the central and north-west areas.

Other Information:

• Yearly Performance Bonus
• Duration: 1 Year (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Recruiter (WFH, Remote Support)/ Recruitment Consultant / Talent Advisor

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Recruitment Consultant / Talent Advisor

who are keen to take on flexible-work arrangement as a Recruiter/ Talent Advisor

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

• Hybrid work arrangement (3 days WFH per week, after probation)
• AWS + VB provided

Our client, an MNC educational company, is looking for a Franchise Support Specialist to join their team.
The main job is to provide business support to enable franchisees to develop the company values and branding.

Job Requirements:

• Make recommendations and strategies through analysis to achieve positive growth and improve quality of instruction to students and communication with parents.
• Visit learning Centers branches to conduct follow up consultations with franchisees towards achievement of positive growth and improvement in quality of instruction to students and communication with parents.
• Provide franchisees with learning platforms and opportunities to effectively implement the company’s methods and enhance the operation of learning centers in alignment with the Centre Operation Manual.
• Identify needs for marketing activities and assist franchisees in marketing strategy in consultation with the Public Relations & Marketing Division.
• Formulate area expansion strategy in collaboration with Field Support Division to overcome market competition and to grow and capture market share.
• Work with Field Support Division to plan and organize the launch and integration of new franchisees to expand company's franchise network.
• Other Ad hoc duties if needed.

Job Requirements:

• Degree holder
• Excellent interpersonal and communication skills both written and verbal
• Candidate without related experiences but are willing to learn are welcome to apply !
• Strong analytical and problem-solving skills

Interested applicants, please send your resume to Tiffany (R1104633) , [email protected] with email subject header "Job Application for Franchise Support Specialist - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen