Responsibilities:

• Handle sales and administration documentation.
• Prepare shipping and banking documents.
• Liaise with shipping companies, banks, customers, and vendors regarding all shipping and banking documentation.

Requirements:

• Minimum of a Diploma (college level) or its equivalent.
• Knowledge of shipping and banking documentation.
• Minimum of 5 years of related working experience in an international commodity trading environment.
• Meticulous, team player with excellent interpersonal and communication skills.
• Experience with SAP ERP system.
• Familiarity with commodity products such as copper and others.

Interested candidates, do submit your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.

Responsibilities:

• Provide dedicated support to LinkedIn Talent Solutions clients
• Collaborate with Strategic Support Partners to provide the best member experience
• Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
• Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
• Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
• Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
• Document all communication with users and accounts accurately and in a timely manner via system tools
• Ensure that all issues are escalated appropriately to the correct internal departments and management

Basic Qualifications:

• 2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
• Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English

Preferred Qualifications

• Experience working in Internet companies
• Experience in technical and product support/troubleshooting
• Experience analyzing data, trends and client information to identify product or service growth opportunities
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Excellent verbal and written communication skills

Suggested Skills:

• Relationship management skills
• Time management skills
• Problem solving skills

The Job:

System Configuration:

• Configure and customize SAP FICO modules (FI/CO) based on business requirements.
• Implement solutions for financial accounting, controlling, and reporting.

Technical Development:

• Collaborate with ABAP developers to design and develop enhancements, reports, and interfaces.
• Participate in system upgrades and migrations, ensuring compatibility with existing processes.

Requirement Gathering:

• Work closely with stakeholders to gather and analyze business requirements.
• Translate functional requirements into technical specifications for development teams.

Testing and Support:

• Conduct unit testing, integration testing, and user acceptance testing (UAT).
• Provide production support, troubleshooting issues, and resolving user queries.

Documentation and Training:

• Prepare detailed documentation for system configurations, processes, and user guides.
• Conduct training sessions for end-users and provide ongoing support.

Qualifications:

• Bachelor's degree in Finance, Accounting, Information Technology, or related field.
• Possesses at least 3 years of working experience as a SAP FICO consultant with hands-on experience in ECC 6.0.
• Strong understanding of financial processes, accounting principles, and controlling functions.
• Proficiency in ABAP programming and debugging is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to work with cross-functional teams.

Next Steps:

• Apply through this application, stating the job you are applying for and expected compensation package.
• Shortlisted candidates will be contacted via a confidential chat.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j

• Support from business stakeholders to invest in data
• Opportunity to lead Business transformation through data

About The Company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a new Data Analyst / BI Analyst PowerBI SQL MDM ) to join their team.


About the job

• Engaging with business stakeholders, gathering requirements and translating them into technical (analytics) specification. Objective is to create feasible insights to business stakeholders to make informed decisions
• Working with business users (Sales, marketing, Finance/Accounting, Supply chain and etc) to develop reports and dashboards to increase revenue, improve and reduce manual procedures
• Gathering, managing and analysing data from multiple sources to provide insights to business through determining historical demand trends and forecast future demand requirements.
• Manage the global lifecycle of master data processes, including data creation, validation, and deactivation for ERP and CRM systems.
• Develop and enforce data governance policies and procedures for maintaining data in the respective databases.
• Ensure data quality and integrity across all systems.
• Recommend or support process improvements and best practices in data management.
• Perform regular audits and quality assessments of databases.
• Address and resolve data-related issues and discrepancies within the systems.
• Maintain comprehensive documentation for data management processes and policies.
• Oversee data migration and standardization efforts within the organization.

Skills And Experience Required

As a successful applicant, you will have at least 2 years of experience in data analytics/ Business intelligence ( Power BI). Exposure to SQL is required for this role. proven track record in engaging with business stakeholders is required for this role.

Whats On Offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation using data within the organisation.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j (EA: 94C3609/ R1219669)

Job Summary

You will be working with our client in the financial industry. As a Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application and platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, operations and design discussion.

Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Good understanding of the software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

• Processing of invoices accurately and promptly, ensuring precision
• Review staff travel and entertainment claims to verify compliance and accuracy.
• Ensure proper coding of GL accounts, VAT, and segments in accordance with established procedures. Ensure the procure-to-pay process adheres to local documentation requirements.
• Assist with month-end and intra-month accounting tasks, including fixed assets, bank reconciliations, intercompany transfers, accruals, and prepayments, while coordinating with global Accounts Payable teams in EMEA and the US.
• Identify and implement process improvements and automation solutions to enhance the efficiency of accounts payable operations.
• Ad-hoc calls with regional team

Job Requirements:

• Minimum 2 years of experience in Acocunts Payable
• Open to take occasional night calls
• Regional Experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

As an Industry 4.0 (I4.0) Analyst at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solution, integrated across functions of the business. The team will apply industry-leading best methodologies in automation, AI and machine learning to enhance Micron’s product development, business and administrative processes across the company.

Responsibilities and Tasks

You will work with a team of Data Scientist and Data Engineers, making an important contribution to the design, analysis, and implementation of data science solutions and business improvement ideas. You will also work closely with key stakeholders to ensure positive impact and sustainable results. In this role you will have the following responsibilities:

• Collaborate with Data Engineers & Data Scientists to deliver I4.0 projects that require the coordination and support of resources from global teams
• Work closely with stakeholders including Engineering team, Procurement team, Central Cost Team, Site Cost teams and Program Management team to identify and implement end-to-end AI-based solution for identification of cost opportunities and value capture
• Quantify, track, and monitor financial/operational impact of I4.0 solutions to the business
• Identify new I4.0 use-cases and best practices across strategic and operational procurement processes
• Develop business case, including impact validation approach, ROI of potential solutions and prioritize & propose projects for implementation
• Ability to think critically and break down complex data/processes to identify key levers and applicable solutions

Qualifications

• At least 3-5 years of work experience in Cost projects and Cost initiatives within Operations functions
• Familiar with processes, systems and solutions preferably in the semiconductor industry
• Excellent interpersonal skills with demonstrable ability to effectively lead and present to small and large groups
• Excellent communication skills, both written and verbal.
• Proven ability to work multi-functionally with peers, senior and mid-level management
• Peer leadership and relationship management skills
• Strong analytical and problem-solving skills
• Highly organized and ability to remain flexible to the changing business needs

This is an 8 month contract based in Singapore, English & Japanese language is required due to liaising with Japanese client & counterparts.

RESPONSIBILITIES
Read, analyze, and summarize media coverage of important company issues
Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS
2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
Must Have fluency in English and Japanese as this role requires liaison with Japanese speaking counterparts and clients
Familiarity with the media market in APAC
Experience owning multiple deliverables and working in a deadline driven environment
Experience in handling data sets and visualizing data a plus
Experience drafting messaging materials; writing news summaries is a plus
Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

Key Responsibilities:

• Contribute to the successful implementation of digital initiatives.
• Collect and analyze data to identify opportunities for streamlining operations, enhancing user productivity, and improving the overall user experience.
• Work closely with Technology and Quality Assurance teams to ensure each release meets quality standards and is operationally ready during UAT reviews.
• Monitor and track the progress of projects, issues, and action items.
• Assist in the development and upkeep of project plans, timelines, and budgets.
• Identify and escalate risks or issues during execution and follow up on actionable items and mitigation strategies
• Collaborate with stakeholders across different departments to ensure project alignment and successful delivery.
• Oversee daily execution of change management activities, including communication campaigns, training programs, content creation, and stakeholder engagement workshops to ensure business readiness and foster adoption.
• Any other ad-hoc duries as assigned by supervisor

Job Requirements:

• Experience in digital transformation project management and executive roels
• Strong stakeholder management skills

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

- Point of contact for users across the BANKS for data issue escalations. The EDM team ensures that data hosted in data warehouse is of good quality and conforms to data standards such as completeness, accuracy and consistency, to support regulatory and management reports. The team also promotes data automation and makes use of data to help develop initiatives to improve productivity.

- Data discovery through provision data requests to respective Data Playpen for business units across the Group. - The objective advocates self-service data exploration and analysis within and among Business/Support Units. - Data definition and specification documents are available to provide navigational guidance and support for data provision purposes.

Your main responsibilities include:
- Gathering and documenting business requirements & functional specifications on data related initiatives.
- Perform data profiling and gap analysis, source to target mappings, data issue capturing, resolution and escalation.
- Provide end-to-end project delivery support, including workshop planning, conducting of workshop walkthrough, user acceptance testing ,defect support, continuous validation and assisting with rollout activities.
- Able to perform complex SQL scripting to meet user’s requests.
- Foster strong working & collaborative relationships with the business & technology stakeholders.

Requirements
- Minimum Bachelor Degree or equivalent professional qualifications in Computer Science with at least 2 years of working experience in banking industry, preferably with business / functional knowledge;
- Experience in gathering and documentation of business requirements;
- Knowledge in Data Warehousing, BI tools, Big Data platforms and experienced in the use of analytical /query tools.

- Must be able to query and understand database solutions.
- Experience in developing and documenting data-driven solutions – including capturing architectures, metadata systems, data dictionaries, databases and applications.
- Good team player who possesses drive and initiative;
- Excellent written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia

• Exposure to latest technology (Selenium and UIPath)
• Concrete project timeline

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for an Software Tester (Automation) to be a part of their team.

Responsibilities:

Your responsibility includes:

• Creating the test plan/cases and strategy for projects. This includes creating quality assurance processes and contributing to the software design, managing systems integration and compatibility
• Executing and evaluating manual or automated test cases to locate bugs and regressions and ensure product quality is of a high standard
• Ensuring quality and the design of software testing and improvements to maintain the business reliability. This includes ensuring the validity of all testing artefacts required during the Build and Test Phases of the SDLC project delivery methodology

Skills and experience required

As a successful applicant, you will have at least 3 year of experience in Software Test/ Software Quality Assurance (automation / selenium). Exposure to CI / CD or DevOps will be highly preferred.

Whats on offer

This is an excellent opportunity to join a MNC with exposure to high value projects.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia (EA: 94C3609/ R1219669)

Mon to Fri Office hours

Jurong

Job Description:

* Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.

* Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).

* Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).

* Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

* Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.

* Assist and support in the implementation of continuous improvements in QA/QC functions.

* Carry out ad-hoc duties as assigned, when and where necessary.

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Title: Market Risk Analyst
Employment Type: Fixed-Term Contract (9 Months)

Job Summary

We are seeking a skilled Market Risk Analyst to join our dynamic team on a 9-month maternity and paternity cover contract. The ideal candidate will monitor, assess, and mitigate market risks while providing actionable insights to support business decisions in the commodities sector.

Key Responsibilities

1. Risk Assessment and Analysis:
   • Monitor and assess daily market risk exposures across commodity portfolios.
   • Analyze market movements, volatility, and potential risk factors impacting the business.
   • Evaluate Value-at-Risk (VaR) and stress testing results to identify risk concentrations.
2. Risk Mitigation:
   • Develop and recommend risk management strategies to mitigate exposure to unfavorable market movements.
   • Work closely with traders to ensure compliance with risk limits and guidelines.
3. Reporting and Documentation:
   • Prepare detailed risk reports for senior management, highlighting key exposures and recommendations.
   • Maintain accurate records of all risk metrics, methodologies, and assumptions.
4. Collaboration and Advisory:
   • Collaborate with trading, finance, and operations teams to understand and address risk concerns.
   • Provide insights into market trends and regulatory changes affecting commodity markets.
5. Model Development and Validation:
   • Assist in the development and validation of risk models and pricing tools specific to commodities.

Requirements

• Experience: Minimum 3 years of experience in market risk analysis, preferably in the commodities sector.
• Industry Knowledge: Knowledge of commodity markets (e.g., energy, metals, or agriculture) and associated derivatives.
• Soft Skills:
  • Excellent analytical and problem-solving abilities.
  • Strong communication skills to convey complex risk concepts to stakeholders.
  • Attention to detail and the ability to work under pressure.

Duration: 1 Year Contract

Location: Raffles Place

Working hours: 9am - 6pm (Mon - Fri)

Responsibilities:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system.
• Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement. Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
• Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements. Work closely with technical teams to clarify any ambiguities in the FSD.
• Develop comprehensive test scripts based on user requirements and FSD. Ensure test scripts cover all functional scenarios and edge cases.
• Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system. Document UAT results, track defects, and ensure timely resolution of issues.
• Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
• Validate data integrity and completeness post-migration.
• Identify potential risks and issues related to user requirements and testing, and develop mitigation strategies.
• Other ad hoc duties assigned

Requirements

• Bachelor’s degree in Information Technology, or a related field
  • Minimum of 3-5 years of experience in project management, preferably in the banking or financial services sector.
  • Proven experience in user requirements gathering, BIA, UAT, and system implementation.
  • Familiarity with core banking systems and banking operations.
  • Proficient in project management tools and methodologies.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects relevant to Tiktok Ad technology products - CSAT, Adv churn retention and Loyalty programs across advertiser base

- Partner with regional in house, vendor operations and product specialist teams on global ticketing and escalation process workflows

- Act as a POC for assigned Ads Integrity & large scale XFN workflows - strategic planning on ticket handling plus metrics management

- Change manage a wide scale of 24/7 service delivery against KPIS, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor ticketing tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; plus working experience in Advertising Tech operations company

- 5+ years of product operations exp spanning across Ads Monetization and/or Integrity products

-Prev experience of having worked with scaled operations teams on service oeprations JPIS

- Commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with data visualizations

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Experience:Minimum 2-3 years of experience in customer service or operations, preferably in the banking or financial services industry.
  Proven experience in handling ticketing systems such as ServiceNow, Jira, Zendesk, or equivalent.
  Strong understanding of banking operations and products (e.g., accounts, loans, payments, credit cards, etc.).
  
• Skills:Excellent verbal and written communication skills.
  Strong analytical and problem-solving abilities.
  Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  Ability to manage multiple tasks simultaneously in a fast-paced environment.
  Attention to detail and a customer-centric approach.
  

The Cross Technology Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Cross Technology Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.

Required Experience:

• Basic understanding of Network routing and switching.
• Moderate level experience in Data Center technologies such as Cisco UCS server platform (B-series, E series blade servers, C-series rack servers), UCS Fabric Interconnects/ UCS Manager
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Data Center and Storage technologies.
• Moderate level experience in relevant technology (VMware vCenter Server and ESXI, Netapp AFF / FAS, Dell Poweredge, HP Proliant, Microsoft Windows Server, RHEL / Ubuntu Linux)

Mon to Fri office hours

Raffles Place

Job Description / Responsibilities :

- Sales & Administration documentations.

- Prepare shipping and banking documents and liaise with shipping companies, banks,

customers and vendors on all shipping and banking documentations.

Qualifications / Requirements :

- Shipping & Banking documentation knowledge.

- Minimum 5 years of related working experiences in an International commodity trading environment

- Minimum Diploma (college level) or its equivalent.

- Meticulous, team player with excellent interpersonal and communication skills.

Preferably Knowledge in :

- SAP ERP system

- Commodity Product such as Copper and others

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The Centre Management System Support, Executive/Senior Executive is responsible for overseeing the upkeep, procurement & maintenance of all exhibits, audio-visual equipment, facilities and essential services for daily operations for centres/museums under Defence Collective Singapore (DCS).

RESPONSIBILITIES

• Maintenance Planning: Planning and implementation of building maintenance programs for architectural, electrical, and mechanical, exhibits and attractions AV lighting systems. Co-ordinate and liaise with internal and external vendors for the execution of maintenance services. Conduct joint inspection rounds with Specialists/Technical Officers on building/Exhibit/AV & lighting defects.
• Safety Compliance: Ensure compliance with safety equipment, work methods, and procedures. Promptly rectify any unsafe situations, adhering to Workplace Safety and Health (WSH) regulations. Be responsible for implementing Company’s SOP and policies including compliance to QEHS policies. Conducting regular checks on the entire building to ensure the prompt removal of fire hazards, proper functioning of fire escapes, fire doors, and obstruction-free access.
• Supervise Works: Control and supervise all AV Lighting and exhibition related works performed by Specialists/Technical Officers and contractors, including those carried out by tenant's fitting out contractors. Supervise and inspect the works of contractors and the works of the service providers (cleaning, housekeeping, landscaping, pest control, car park and security). To ensure contractors’ compliance to safety, regulations and level of standards set by DCS.
• Repairs and Emergency Situations: Responding to emergency situations & troubleshoot sound and video and ensuring prompt repairs of property facilities. Providing updates to Centre Management team with regards to the situation.
• Procurement: Manage budgetary control of expenditures including preparation of annual budgets and forecast. Conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timeline including putting up of documents and procurement for OPEX/CAPEX requests.
• Daily Operations: Responsible for the coordination of meetings and events such as logistics support, obtaining quotations, raising of invoices etc. Conduct regular inspection of the centre to ensure high standard of cleanliness and service are provided by term contractors related to cleaning, landscape, pest control etc.
• Reports: Monitor and report on the work progress of minor improvement projects or A&A work. Tabulate inspection report and plans for defects rectification.
• Project Management: Procurement of services as well as management of services and projects from inception, execution and to completion. Project lead to manage all aspects of project.
• Event Management: To provide audio, visual and media services for events and activities (e.g. Family Day, celebrations, etc). To help staff (hands-on) on setup of technology in the venues.
• Others: provide training to staff and students on the use of AV and lighting equipment, carry out any ad-hoc duties, handyman work, projects as assigned.

REQUIREMENTS

• Minimum diploma in the audiovisual technology, sound engineering, lighting design technology or any related field, such as digital media or related disciplines.
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling oral and written communication in English.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Possess strong working knowledge with maintenance work, local codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety.
• Withstand various strenuous activities such as frequent walking, prolonged standing, climbing ladders, bending, and kneeling without restriction.
• Able to work on rotating shifts, weekends, and public holidays.
• Relevant experiences in facilities management/MCST, ACMV, M&E Systems, building automation system (BAS), Certification as Fire Safety Manager will be an added advantage.

* Location: Bedok

* 5days work

* MNC company

* Have tender experience

* Basic + AWS + VB

Job discription:

• Achieve sales objectives within product range or assigned districts.
• Pursue sales leads, conclude orders, and initiate internal sales process and logistics.
• Provide technical solutions to Consultants prior to tender calling
• Understanding of local Codes for Vertical Transportation System
• Attend tender interviews
• For secured contracts, to attend project meetings as & when required
• Handle variation orders
• Money collection
• Visits to customers

Requirement:

Diploma / Degree in any fields.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628