• Position: Desktop Support Engineer (Band 1)
• Working Location: Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,300-$2.800

Interested applicants can also send your resume to WA: +65 88278712(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Employment Type: Contract (From Jan 2025 - Mar 2025)
• *the contract can be extended depending on performance
• Location: Changi Airport
• Working Hours: 8:30am-6pm (Mon-Thu) , 8:30am-5:30pm (Fri)
• Salary: Up to S$5,200

【Responsibilities】

• Retrieve documents from online systems and perform data entry
• Classify assets for property tax based on established rules
• Create process flow charts for GST ACAP
• Prepare historical trending and ratio analysis of financial/tax data
• Perform any ad hoc tasks as required

【Requirements】

• O Levels, A Levels, Diploma, or University undergraduates
• Candidates with backgrounds in Tax (preferred), Accountancy, Business, Finance, or related fields would be a plus
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong attention to detail and accuracy

【Attractions of the role】

• Experience with a Prestigious Organization
  Working with a globally renowned company is a significant advantage for your career development.
• Competitive Salary
  A salary of up to S$5,200 is highly attractive for a short-term contract, especially for professionals looking to gain experience.
• Career Advancement Opportunities
  High-performing individuals may be recommended for roles in other departments after the contract, offering potential for long-term career growth.
• Skill Development and Growth
  The role allows you to refine valuable skills in financial and tax data analysis, as well as process design, offering experience that can boost your future career prospects.

CDAC centres are strategically located island-wide to better serve students, workers and families. We aim to provide its services and programmes to the community near to their homes.

Reporting to the team supervisor, the job scope is as follows:

• Opening and closing of centre

(12.30 pm to 9.30 pm on weekdays and 10 am to 5 pm on weekends)

• Managing the front counter and centre’s hotline

• Performing customer service duties and answering all enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary

Work Schedule

This position is for a 28-hour work week, including weekends, at CDAC@ Bukit Panjang

CDAC@ Bukit Panjang

Blk 270 Bangkit Road #01-22 Singapore 670270

Day Working Hours:

Mon: 12.15pm to 9.30pm

Wed: 12.15pm to 5.00pm

Thur: 12.15pm to 9.30pm

Sat: 9.45am to 5.00pm

Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.

Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.

Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.

We are hiring a Senior DevOps Software Developer for a project with an International Investment Bank.

The Senior DevOps Developer will take on a hands-on role to:

• Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery, and the processes execution.
• Manage and administrate environments from assembly to production (rules included), infrastructure implementation, and operational usage.
• Execute the maintenance operations, delivery, and environment monitoring.
• Provide L3 support on non-production environments for delivery teams and also on production for support teams.

Job Responsibilities:

• Participate in the automation of the deployment solution
• Participate in environment preparation for testing phases
• Participate in developing tools to simplify day-to-day activities on the program
• Facilitate coordination between program developers and infrastructure engineers
• Ensure continuous improvement and maintenance of the CI-CD pipeline
• Provide investigation help while fostering knowledge and sharing best practices with team members
• Research, design, and develop software
• Analyse user needs and develop software solutions
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements

Job Requirements:

• Bachelor Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• Minimum 8 years of experience in DevOps Software development
• 5 years of experience in Java/J2EE development
• Working experience with DevOps Methodology; with minimum 5 years of hands-on experience in Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Kibana, Jira
• Good to have grid computing experinece
• Some basic understanding of finance and investment banking, knowledge in Market Risk is an advantage

Keen to explore more? Please reach out to [email protected] with an updated CV for a detailed discussion.

Responsibilities:

• Deliver hands-on technical support to resolve IT-related issues efficiently.
• Proactively identify and implement improvements to optimize IT performance.
• Track, troubleshoot, and escalate incidents to ensure timely resolutions.
• Collaborate with client IT teams for smooth deployment and integration of systems.
• Stay informed of emerging technologies to enhance system reliability and efficiency.

Requirements:

• Higher Nitec, Diploma, or relevant certifications (e.g., CompTIA, ITIL Foundation).
• Knowledge of remote desktop tools and troubleshooting end-user systems.
• Familiarity with IT incident tracking and escalation processes.Strong customer experience mindset with excellent listening, understanding, and response skills.
• Minimum 1 year in IT support roles, preferably in a system integrator environment.
• Fresh graduates (Higher Nitec/Diploma) with a proactive attitude are encouraged to apply.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.

HIRING: TEMPORARY ADMINISTRATIVE SUPPORT

Scope of Responsibilities (but not limited to):

• Installation / configuration of OS, Message Clients for desktop PC / notebook.
• Installation / configuration of accessories, peripherals and mobile devices.
• Troubleshoot and resolve desktop incidents.
• Manage disk and folder sharing, and permission settings on desktops.
• Handle printer problems at users’ desktops.
• Assist users in accessing applications.
• Perform workstation Operating System patching and Anti-virus patching for workstations which could not be patched via server push-down.
• Assist in providing technical information and knowledge.
• Procurement of IT desktop/laptop equipment and update of Assets.
• Manage Delivery/shifting /Install Printers to locations.
• Any adhoc duties assigned by Superior from time to time.

Desired Skills & Expertise:

• Minimum 1 year of relevant experience in a similar role
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advance technical abilities including solid troubleshooting skills applicable to Windows
• In-depth knowledge of Windows OS (Windows 7 & 10), Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Job Description

1. Maintaining general cleanliness of school compound, meeting rooms,

offices, staff rooms and classrooms which includes, floor sweeping,

mopping, clearing of rubbish, wiping and arranging of tables and

chairs.

2. Operating and maintaining general cleanliness and serviceability of

school equipment i.e. air purifiers, standing fans, Fire Extinguishers

etc.

3. Support by providing & preparing all logistical arrangement for school

events and activities including carrying and arranging furniture &

equipment.

4. Simple administrative and office work like distributing items to various

classrooms.

5. Escorting contractors working in school compound i.e. Pest Control,

Building works & repair, Aircon maintenance servicing & electrical

work.

6. Assist in the maintenance of school Facilities i.e. Receive

faults/damage report from teachers, co-ordinate with TC for repair,

monitoring repair progress and ensure safety measures are in place

during maintenance.

7. Assist in the day to day operations and functions of the school as

directed by School Leaders; Administrations & Operations Managers.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Technically sound with at least 5 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML. Basic understanding of Solaris and/or Linux OS such as RHEL would be required.
• Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.
• Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
• Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

We are searching high and low.... will you be the one?

Do you already financial industry background and are looking for a specialization? How about Commodities?!

Our client is an Trading Company right at the forefront of the global commodities markets. Sitting on the trading arm, you will be providing services in supply and logistics management, asset management, risk management.

With 8 trading platforms and presence in more than 50 countries, this particular team manages one of the largest and most diversified energy portfolios in Europe and APAC.

As an IT Application Support officer, you will be working in a cohesive team of 3 to manage Pre Trade (Pricing) and Post Trade applications.

Some of your responsibilities will include:

• Risk and value monitoring tasks
• Batch monitoring
• Ensuring seamless integration of the systems
• Liaising with vendors and managing external applications
• L2 support of over 100+ applications

Your NECESSARY skillsets:

• University degree in IT Engineering or Mathematics
• Coming into this team, you should already have prior experience with managing multiple applications (L2 support)
• Have an understanding of Risk and PnL
• Experience with Trading Systems
• SQL
• Scripting experience

To Note: Yes this is a contract role but there are very high chances to turning perm based on performance!

Ready to power your career with us? Just click the apply button -->

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

· Administrative Support:

o Oversee and manage administrative duties within the F&B department, including managing schedules, calendars, and meetings for the management team.

o Draft and prepare reports, memos, and correspondence related to F&B operations.

o Handle internal communication and client communications to ensure smooth workflow.

· Operational Coordination:

o Assist if needed in the implementation of daily, weekly, and monthly operational plans or ad-hoc projects

o Monitor and track inventory levels, ordering of supplies, and ensure stock is adequately maintained.

· Budget and Financial Support:

o Assist with budget preparation, tracking expenses, and respective reporting formats for the clients

o Prepare and maintain financial documents, such as invoices, receipts, and payroll records.

o Assist in cost control and help identify areas of improvement in cost management.

· Compliance and Quality Assurance:

o Ensure F&B operations adhere to health and safety standards, company policies, and legal regulations.

o Monitor and track maintenance schedules for equipment, ensuring proper functioning and reporting any issues.

o Assist in the preparation for audits or inspections, ensuring all necessary documentation is available and accurate.

· Customer Service and Relationship Management:

o Act as a liaison between the F&B department and guests or clients, addressing administrative concerns and ensuring satisfaction.

o Handle customer feedback or complaints in a timely and professional manner.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.
• Flexible to do 12-hours shift.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Provide technical expertise support to customers and internal team members
• Responsible on in-house application, customer application and development support
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers / internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization

Job Requirement:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience, Master’s degree will have an advantage
• At least 5 years of experiences in Semiconductor
• Good knowledge of wire bonding operations and concept
• Wire bonding hands-on experience is needed
• Possesses with good presentation skill, DOE skills are essential
• Minimum supervision and should have good communication skill with customers
• Willing to travel to oversea for customer on-site support

Responsibilities:

As an Application Support Engineer, you will act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will be expected to perform independently and become an SME, actively participate in team discussions, and contribute in providing solutions to work-related problems.

• Intermediate proficiency in Extract Transform & Load (ETL) Tools is required. Application Remediation, Data Replication & Synchronization, Engineering Support, and IT
• Troubleshooting are recommended skills with Beginner proficiency in Application Remediation, Data Replication & Synchronization, Engineering Support, and IT Troubleshooting.
• Develop innovative strategies to improve application support processes
• Collaborate with cross-functional teams to troubleshoot and resolve complex issues
• Conduct regular system audits to ensure optimal performance and identify areas for improvement
• Provide technical guidance and support to end-users
• Stay up-to-date with industry trends and advancements to enhance application support services"
• Engage product owners to groom user stories
• Profile, cleanse and classify data
• Design and develop data pipeline that ingest data from various sources.

Requirements
• Diploma or greater in Computer Science or related areas or equivalent practical experience
• Hand-on experience working on RDBMS, such as Oracle, DB2, MS SQL or PostgreSQL
• Database Design and Data Modelling (Logical and Physical)
• Experience in using ETL tools such as SAS DI, Informatica or Talend
• Experience with data streaming technologies like Kafka and Spark is a plus
• Experience with data visualisation such as Qlik, Tableau or Power BI is a plus
• Self-motivated and driven learner who is willing to share knowledge with the team
• Fresh graduates welcome to apply

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara

Registration Number: R1550224

EA Licence No. 91C2918

Job Summary:

We are seeking to employ suitably qualified and experienced Senior Academic Support staff to join dedicated teams of professionals in the Arts Faculty.

The appointee is to support the Senior School Music Department’s extensive Music curriculum, extra- curricular and performance schedule. The role will require excellent piano accompanying skills and strong ensemble and composition/arranging skills. The role will require accompanying ensembles and leading and developing performance opportunities for students within the Senior School. The role will require arranging and sequencing music for a wide range of ensembles and groups and promoting an inclusive musical environment where students are encouraged to take risks and enjoy performing for each other.

The appointee will also support Music staff in curriculum lessons for an average of 14 hours per week, ranging from ages 11-18 years old. The appointee will be responsible for organising and promoting the annual ‘Battle of the Bands’ with support from the Music Department and lead some agreed Music Co-Curriculum Activities. The Department currently organises around 20 musical events running throughout the School Year.

The appointee reports to Head of Faculty – Arts through Assistant Head of Faculty (Music) and Music Specialist.

Requirements:

• Minimum diploma qualification, major in Arts or Music
• Excellent piano skills with strong ensemble and arranging skills
• Previous experience of supporting learning in music, or a professional or educational background in arts, is an added advantage
• Excellent English, interpersonal, organisation, and communication skills
• Able to adapt to different students of a range of ages and to different teaching styles
• Sound Microsoft Office knowledge; proficient computer usage
• Ability to work independently and as a positive team player
• Enthusiasm for working with students and teachers
• Approachability, flexibility, and maturity

Working Hours: Mon-Fri 8am-5pm depending on daily music activities with a 45-minute lunch/rest break. There is a requirement to work and support at music events which may take place in the evening or weekends as part of the school Calendar of Events and agreed at the start of the Academic Year. Any overtime or additional hours worked beyond contractual hours will be paid or granted in accordance with the policy/guidelines stipulated in the Staff Handbook. Your hours of work may be amended according to the operational requirements of the School.

Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx.

In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 3 January 2025

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

1.Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

This postion is open to all who are fulfilling aforesaid requirements.

Provide acknowledgement to the sender of the feedback. The acknowledgement shall be sent by the next working day through the most appropriate channel based on the information provided by the sender

Level 1 Feedback refers to enquiries, routine custodial management, rehabilitation and reintegration concerns which could be retrieved from the Authority’s systems without further assessment or review. -Provide a direct reply to Level 1 feedback

Level 2 Feedback refers to cases which will require inputs from other Authority’s divisions/units or stakeholders to follow up due to its case-specific nature, or require fact-finding, clarification and assessment with divisions/units in order to establish the veracity of accounts and prepare the appropriate response to the sender.

Route

Level 2 feedback to the Authority’s relevant divisions/units or stakeholders by the next working day for follow up.

Level 3 Feedback refers to cases which require in-depth investigation and/or may affect the reputation of the Authority; or cases which require update to the Authority’s management or Political Office Holder(s).

Highlight Level 3 feedback to the Authority by the next working day, and manage such feedback based on the instructions given by the Authority. The Authority reserves the right to reclassify any feedback to other levels, if necessary

Where it is assessed that the specific feedback cannot be addressed due to its sensitive nature or anonymity of sender, the Contractor shall inform the Authority immediately.

For feedback concerning issues by other agencies or organisations, the Contractor shall enter the details in the Authority’s feedback database, and route them to the relevant agency/organisation for further action,

The Desktop support responsibilities are:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 33 subsidiaries and 3 associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has three alloy wheels manufacturing plants located in Suzhou in China, Taoyuan in Taiwan and Malacca in Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems' resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches' users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

• Working location: 2 Pandan Road Singapore 609254
• Working hours: 8.30am to 6.00pm (Mon Fri)
• Company transport is provided from Clementi MRT (one way)
• Mobile reimbursement is provided

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Must-Have

(Ideally should not be more than 3-5)

• Strong Mainframe experience • Must have strong skills and exposure in JCL, COBOL, DB2, VSAM and JCL.

• Experience in OPC scheduler and Batch support.

Good-to-Have

• Experience in Bank/Cards and Wealth Domain

• Good to have exposure and experience in CICS

• Vision Plus experience (optional)

• Good exposure and experience in Retail/Personal Banking environment

• Experience in driving COB, Data center migrations, risk identifications, Etc