Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do in Security Platform Support?

• Provide technical support for cybersecurity platforms managed by CSR, encompassing a wide range of devices and systems related to host security, network security, data protection, identity and access management, cloud security, application security, and security operations.
• Continuously monitor the availability of cybersecurity platforms and promptly address any service outages to ensure minimal disruption.
• Monitor for vulnerabilities, assess the impact of patches, and deploy patches to maintain the security and integrity of cybersecurity platforms.
• Troubleshoot technical issues related to cybersecurity platforms, coordinate with vendors, and manage escalations as necessary to resolve complex problems.
• Manage cybersecurity platforms related incident and problem management tickets, analyze root causes, and propose enhancements to improve the overall security posture.
• Identify and recommend improvements for the support and maintenance of existing cybersecurity platforms, including standard operating procedure documentation creation/review, automation of manual repeatable tasks where technically feasible.
• Engage in evaluations, proof-of-value/proof-of-concept activities, design, build, and implementation of enterprise-class cybersecurity systems.
• Serve as a domain expert and trusted partner within CSR, collaborating closely with stakeholders in the Technology Group and Business Groups on matters related to cybersecurity platform support.

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in in Information Technology, Computer Engineering, or a related field. At least 3 years of relevant experience, preferably in the financial services or asset management industries, with a minimum of 2 years in Cyber Security or Information Security.
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and the use of diagnostic tools.
• Strong knowledge of Windows and Linux operating systems, networking concepts and protocols, and principles of access rights and permissions.
• Must be meticulous, versatile, and inquisitive, with strong attention to detail.
• Possess an analytical mind and outstanding problem-solving skills.
• Be a good team player with excellent communication skills.
• Scripting and coding skills, with proficiency in Python or similar programming languages, will be advantageous.
• Professional qualification in information security, such as CISSP will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client, a leading investment bank, is seeking a skilled Technical Support Specialist to join their On-Site Operations team, responsible for providing hands-on support for workplace technology and hardware. This role involves managing the lifecycle of IT assets, troubleshooting hardware and software issues, and ensuring seamless multimedia support for internal teams.

Responsibilities:

• Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services.
• Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment.
• Provide premium technical assistance to executive users and resolve complex issues efficiently.
• Oversee the lifecycle of workplace technology assets, including procurement, inventory management, and disposal.
• Create and maintain documentation for operational procedures.
• Support office moves, equipment upgrades, and system maintenance activities.
• Diagnose and resolve hardware/software failures, escalating issues to engineering teams or vendors when necessary.
• Collaborate on workplace technology projects, including pilot testing and rollouts.

Requirements:

• In-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and multimedia tools.
• Strong troubleshooting and problem-solving skills, particularly with system builds and software deployments.
• Excellent communication skills for interacting with end-users and technical teams.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset, with a willingness to support colleagues and work collaboratively.
• Flexibility to work extended hours or weekends as needed.
• Experience coordinating with vendors to ensure smooth project execution.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Sales Support cum Marketing Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process purchase orders, raise COP forms, and perform stock reservations.
• Issue purchase requisitions for equipment and accessories; submit for approval.
• Communicate with customers, manufacturers, and suppliers to track shipments.
• Expedite receivables, deliverables, and prepare material take-off schedules.
• Coordinate with Warehouse and Logistics for timely delivery.
• Handle customer inquiries on prices, stock, and complaints; ensure follow-up.
• Assist in drafting proposals, quotations, and price negotiations.
• Maintain organized filing and perform ad-hoc duties as assigned.
• Organize and coordinate events like exhibitions, seminars, and dealer meetings.
• Prepare marketing collaterals and update website content.
• Liaise with trade magazines and media agencies as needed.

APPLY NOW!!!

• At least GCE “O” level with minimum 5 years of related working experience.
• Proficient in MS Office.
• Experienced in ERP system, preferably NetSuite, will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71092 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Contract Period: 20 Jan 2025 to 30 Jun 2025 (appox. 6 mths)

Personnel to be deployed at the following hours:

• Mondays to Fridays: 9:15am to 6:45pm, inclusive of 30 minutes of lunch break

The Services required are set out as follows:

1. Maintain cleanliness in assigned rooms.

2. Locking all rooms at the end of the day

3. Perform traffic duty at respective school gates as assigned

4. Accompany contractors for maintenance or repair work of equipment and premise.

5. Arrange desks and chairs for school events.

6. Any other duties, include Saturday work, as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

• Have 6 months of prior experience in operations or job-related experience as mentioned above

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Monitor and observe system alerts or out-of-norm system behaviors to proactively identify issues.
• Follow incident isolation procedures to accurately identify and verify faults before applying problem resolution scripts or escalating issues.
• Perform record consolidation for reporting, analytics, or audit purposes.
• Conduct post-change system health checks to ensure changes did not cause undesirable behavior.
• Manage the lifecycle of incident tickets, from creation and update to escalation and closure.
• Review and verify the accuracy of operational scripts, and suggest areas for improvement.

Experience and Skills Needed

• Hold a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Work in teams on a 12-hour rotation shift, covering weekends and public holidays.
• Ability to follow documented work instructions and procedures with precision.

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Role:Desktop Support Engineer

JD:

* Install, upgrade, support and troubleshoot Windows & Microsoft Office 365

* Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

* Provide user data and application recovery

* Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

* Use tools and methodologies to load, copy and customize operating system configurations for deployment

* Familiarize end users on basic software, hardware and peripheral device operation

* Take ownership and responsibility of queries, issues and problems assigned with

* Works with vendor support contacts to resolve technical issues within the desktop environment

* Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible

* Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

* Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

* Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

* Customize desktop hardware to meet user specifications and site standards

* Need to work on 9 hours shift (Subjected to customer schedule)

* Need to support NP VIPs

* Need to be on time."

Must have Talent / Skills

"Competent softskills and written & spoken communication skills

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Field Support Engineer (HP Indigo press)

• 12 months contract, with an option to extend
• Requires onsite travel (field service) to support HP Indigo presses
• Work location: Tuas

The Opportunity

• Troubleshooting skill in electro-mechanical assembly, including electrical wiring diagram
• Customer facing, problem solving and analytical skills
• Managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments
• Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty

Your Background

• Must be willing to work beyond official work hour occasionally when troubleshooting the press printer.
• Computer literacy like MS Excel, Powerpoint and etc.
• Diploma in Electrical and electronics engineering from local polytechnic or Bachelor degree
• Experience in printing industry, especially with digital press will be added advantage

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 3 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Technical Sales Engineer
5 days
9am-6pm
Kallang
$4000-$6000

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements:

• Degree / Diploma in engineering discipline with minimum 1 year experience
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred.
• Ability to troubleshoot electronics hardware system is an added advantage.
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application
• Min 1 year related experience. Technical and support to field service engineer and customer

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Summary: We are seeking an highly motivated, and detail-oriented Sales and Office Administrator to support our operations. This role involves managing day-to-day office functions, managing customer inquiries, processing orders, and ensuring smooth administrative processes.

Key Responsibilities:

• Assist in daily operations and e-commerce fulfillment.
• Facilitate the order process from start to end (Order processing, invoicing, and completion)
• Respond to customer inquiries, providing timely and accurate information
• Assist customers with order placements, modifications, and cancellations.
• Communicate customer feedback, update databases and customer records
• Communicate with drivers and resolve missed/unfulfilled deliveries.
• Monitor and address issues related to order fulfillment and shipping.
• Experience in ERP systems such as processing invoices, e.g. AR/AP, will be an advantage.
• Creating the drinks list for the Warehouse Team to pick the drinks. (strong typing skills)
• Liaise with the Warehouse Team on stock inventory when necessary.
• Execute general administrative duties, filing, and scanning daily basis.
• Provide administrative support to office and team as required in a timely, proactive, and diligent manner.

Scope of Works:

• Handle general administrative tasks such as data entry, filing, and record keeping.
• Ensure office equipment and systems are functioning properly, arranging for repairs or maintenance when necessary.
• Maintain accurate financial records for Training department, including accounts payable and accounts receivable.
• Prepare and process invoices, receipts, and payments.
• Assist in digitizing and automating processes for increased efficiency.
• Keep up-to-date with accounting and administrative software tools.
• Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding.

Requirement:

• Strong organizational, time management, and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Ability to adapt to a fast-paced and evolving startup environment.

• 5.25 Days
• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Customer Service Support (Up $3300 / Hybrid)

The Role:

• Prepare quotations, purchase orders (PO), sales orders (SO), and invoices.
• Manage shipping transactions, including arranging shipments and preparing all necessary documentation.
• Ensure compliance with shipping terms and requirements.

Benefits:

• Salary up to $3300
• Hybrid arrangement after confirmation
• Monday - Friday, Office hours

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Details:

Permanent Position

Alexandra

Mon-Fri Office Hours

Up to $2,900

Responsibilities:

• Provide support for Corporate Fleet on day-to-day functions eg. registration/de-registration of corporate vehicles, follow up on renewal of fleet cards and credit card expiry date, blacklisting requests and tracking of refunds etc.
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Provide accurate and complete information by using the Power BI system, Corporate APP portal
• Build sustainable relationships and trust with corporate customer accounts.
• Manage and address any corporate customer complaints or an issue with product or service by providing appropriate solutions and alternatives.
• Work closely with internal stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports for reconciliation purposes for corporates customers
• Generate reports for senior management eg. monthly reports to MAS
• Follow up on bad debt collection from corporate customers
• Perform any other duties assigned from time to time.

Requirements:

• Proven customer support experience and stakeholder management
• Excellent verbal and written communication for internal and external interactions.
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Strong organisational abilities to manage schedules, files, and tasks efficiently.
• Effective time management and prioritisation skills.
• Attention to detail in handling documents and data entry.
• Active listening skills to understand and address inquiries effectively.
• Ability to convey information clearly and concisely.
• Professional phone etiquette and interpersonal skills
• Flexibility to adapt to changing priorities and handle unexpected situations.
• Critical thinking skills to offer innovative solutions.
• Ability to work under pressure and meet deadlines.
• Competence in using various software applications and online tools.
• Proficiency in email and internet communication.
• Proficient with computer skills eg. word, excel

Interested applicants, please click apply now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Assist in managing the end-to-end new hire induction experience.
• Schedule and coordinate meetings, and prepare minutes that capture all the important details.
• Track and monitor key tasks and top talent.
• Support performance management implementation.
• Consolidate monthly reports and track data.
• Upkeep organizational charts and appointments.
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirements:

• A minimum of a Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and PowerPoint, to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Contract period:

• 1 Feb 2025 to 31 Dec 2025 + optional 1 Year

Deployment: (5.5 days)

• Mon to Fri: 10.45 am to 8 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

or

• Mon to Fri: 6 am to 3.15 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

Scope of Works:

1. Able to carry out manual work includes carry tables, chairs etc.
2. General cleaning duties for classrooms, special rooms, school field etc.
3. Traffic warden, security duties, able to carry out minor repairs, DIY and assist the School to supervise term contractors when necessary.
4. Able to perform shift duty.
5. Any other duties as assigned by the School.

• Act as single point of contact for Customer for all facilities matters, including but

not limited to security, cooling, power, hardware movements, cleanness, etc.

• Support & co-ordinate hardware installations and cabling as per Customer requests.
• Manage and coordinate vendor support services, including supervision of vendors on installation, upgrading, maintenance, repair, and delivery of server hardware and software.
• Co-ordinate with and escort third party vendors visiting Customers’ data centre and server rooms.
• Install, configure, Monitor of UPS.
• Co-ordinate with remote site support engineer for all server room related activities.
• Perform regular data centre inspection. Report any alert to concerned party.
• Maintain inventory of Customer data centre and server rooms equipment Record including customer’s remote sites and audit all the changes.
• Manage Customer’s cloud based data centre and resources, including inventory,
• changes, budget, etc.
• Any other activity related to data centre operations.
• The Support Services shall meet KPI target set by Customer.
• The DC OSE should carry and be reachable 24x7 via on duty mobile phone (to be provided by Customer
• Experience in IT service management
• Basic understanding of IT Infrastructure domain.

Are you looking for an opportunity to be part of the Asia Private Bank business that serves the complex wealth management needs of ultra-high net worth clients in countries across the region? You have found the right team!

As a Middle Office Support Associate within Wealth Management Operations, you will represent Operations and collaborate with our front office partners in meeting the needs of our clients. You are also required to continuously improve the processes and controls through effective partnership with front office, control partners and other operation teams to enable the bank to scale in a controlled manner.

Job responsibilities:

• Support the business on all operational matters and resolve it by partnering with the right

• Take ownership of the issues and exceptions and bring them to a logical conclusion.

• Ensure controls are executed in a timely and accurate manner.

• Use metrics to measure the performance of service providers.

• Analyze data and trends to identify process weakness and gaps in controls.

• Drive process improvement / automation initiatives and efficiency opportunities with the respective Ops teams.

• Identify opportunities to automate process via Intelligent Automation tools.

Required qualifications, capabilities, and skills:

• At least 8 years of working experience and 4 years of operations experience with knowledge across product and process within Private Bank

• Minimum of a Bachelor's degree in Banking and Finance or other relevant disciplines

• Must be highly disciplined, a self-starter, and can execute on assignments independently

• Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solution, initiatives, and projects

• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset)

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously

Preferred qualifications, capabilities, and skills

• Knowledge of Temenos will be an added advantage.

• Knowledge of Tableau and Alteryx CORE certification is a plus.

• Client facing experience is desirable.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=24222addd4c07853b8d612cbc78a2809