ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Job Scope:

Programme and operational support

• Liaison with 2 external vendors on tracker distribution operations and logistical needs e.g. monitoring stock inventory levels, resolving operational/customer care issues that are escalated
• Perform reconciliation of tracker issuance numbers, conduct investigations and rectifications on errors or discrepancies, and update record keeping ensuring 100% accuracy
• Update key monitoring statistics, such as issuance numbers, appointment related datasets, utilisation rate of fitness wearables on a weekly or monthly basis for reporting
• Ensure timely submission of documentation and reports by client vendors on a daily, weekly, or monthly basis as required.
• Conduct monitoring on vendors’ performance indicators and follow-up on non-compliance or non-performing areas
• Assist in contract management matters, including billing and budget tracking matters
• Work with internal and external stakeholders to develop, update and enhance Standard Operating Process (SOPs) and Frequently Asked Questions (FAQs) to resolve operational issues so as to increase efficiency and improve customer journey
• Coordination and basic secretariat support for biweekly meetings with internal and external stakeholders
• Perform on-site audits or checks on the operations and processes, if required

General administrative support

• General administrative work such as data entry and record keeping as assigned or required by the department. This may include customer care operations.
• On a to-need and ad-hoc basis, to support on-site operations for client programmes (e.g. mass fitness wearable distribution events)

Working Arrangement:

Location: Outram Park

Contract Duration: 6 Months

Job Requirements:

• Good excel skills
• Meticulous and comfortable working with numbers
• Operation work experience

EA License No.: 96C4864

Reg. No.: R22110485

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Responsibilities:

• Vendor and Customer Management:Manage relationships for selected AMS partners.
  Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  Collaborate with business units and AMS support partners to meet business demands.
  
• Operations Management:Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  Drive the transition of projects to support.
  
• Process and Standards Development:Develop and enforce efficient procedures, processes, and guidelines.
  Follow applicable standards, methodologies, and best practices for system maintenance and support.
  
• Stakeholder Communication:Provide proactive status updates to relevant stakeholders.
  Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.
  

Qualifications and Experience:

• Experience:3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
  
• Skills:Proficiency in incident management, change management, problem management, and service delivery metrics.
  Experience in SAP AMS support operations, including SLA management and report generation.
  Strong understanding of project-to-support transitions.
  

Job Description and Responsibilities

•Drive key projects in Card Operations, together with business users and technology team, to increase efficiency, improve productivity and enhance customer journey.

•Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews, and ensure compliance with operational policies, procedures and regulations.

•Prepare risk review reports, report findings, recommend corrective actions and preventiveactions.

•Review and recommend process improvement for productivity effectiveness and efficiency, which includes performing problem analysis on processes and provide recommendation for change and mitigation of risks.

•Develop training and/or change management materials and activities to support new processesand procedures.

•Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of theBusiness Continuity Management.

Job Requirements:

•Degree Holder

•Preferably 3 – 5 years’ experience in operations / process re-engineering function. Fresh graduates are welcome to apply

•Able to multi-task and cope with change and diversity in a fast-paced environment

•Possess strong analytical and problem-solving skills, able to think objectively and 'think outside the box' when analyzing issues

•Meticulous with an eye for details and quality mindset

•Strong command of English with excellent verbal/written communication and interpersonal skills

•Able to liaise with various functions and stakeholders

•Proficient in the use of Microsoft Office, specifically Microsoft Excel Macro, Powerpoint &Access

•Knowledge in Python is preferred.

•Team player, self-motivated and resourceful

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Key Details:

Duration: 4 - 6 months

Internship Allowance: $1,200

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601.

Working Hours: 8:30 AM to 6:00 PM (Monday to Thursday), 8:30 AM to 5:30 PM (Friday).

Skills Badge & Course Accreditation Support

Overview

We're looking for a motivated and detail-oriented intern to support our team in the Skills Badge and Course Accreditation processes. This role is ideal for someone interested in gaining practical experience in learning & development and data analysis.

Responsibilities

Skills Badge & Course Accreditation Support

• Assist in reviewing and processing course accreditation applications, ensuring accuracy and completeness
• Support the development and maintenance of Skills Badge resources and documentation
• Track and analyse Skills Badge and Course Accreditation data to identify trends and areas for improvement

Learning & Development Support

• Collaborate with the team to convert existing playbooks into engaging learning modules for the Learn platform
• Assist in the development of new learning content and resources as needed

Research & Data Analysis

• Support the Skills Development team with research for future Jobs Skills Insights, gathering and analysing relevant data
• Prepare reports and presentations summarising research findings

Additional Responsibilities

• Undertake any other tasks or projects assigned by the supervisor, contributing to the overall success of the team

Qualifications

• Enrolled in or recently completed a relevant program (e.g., HR, Business Administration, or a related field)
• Some exposure to HR knowledge and practices is preferred
• Strong attention to detail and organisational skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Data Analysis tools
• Excellent communication and collaboration skills
• Self-motivated and proactive, with a willingness to learn

Benefits

• Gain valuable experience in learning & development, and data analysis.
• Work on projects that directly impact the Skills Badge and Course Accreditation processes
• Collaborate with a dynamic team of professionals and expand your network
• Develop practical skills and knowledge applicable to future career opportunities

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality

documentation for both functional and technical aspects of application/ platforms. You will work closely

with solution architects, development leads, developers, product managers and other stakeholders to

translate complex technical information into clear, concise and structure documentation. Your role will

involve ensuring that documentation meets the needs of both technical and non-technical stakeholders,

supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including

architectural, functional flows, data flows, data/entity, micro services, etc.

• Collaborate with solution architects, development leads, developers, and other stakeholders to

drive documentation discussion.

• Translate complex technical concepts into clear, structured documentation that is accessible to

both technical and non-technical audiences.

• Ensure consistency, accuracy, and completeness of documentation.

• Create and maintain templates and documentation standards to ensure consistency across projects

and teams.

• Conduct regular reviews and updates of documentation based on changes.

• Work with cross-functional teams to ensure that all documentation aligns with the platform

documentation.

• Facilitate knowledge transfer between development teams, business units, and end-users through

detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or

a related field.

• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a

focus on creating both technical and functional documentation.

• Understanding of software development lifecycle (SDLC) and familiarity with Agile

methodologies.

• Ability to grasp complex technical concepts and translate them into easily understandable

documents for various audiences.

• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.

• Knowledge of software systems, APIs, databases, and enterprise architectures.

• Strong organizational and communication skills, with a keen attention to detail.

• Proven ability to manage multiple documentation projects simultaneously and meet tight

deadlines

We are looking for a (Senior) Sales Program and Performance Analyst. The incumbent will be responsible to extract, manage and analyze large amounts of data from various sales related databases and / or CRM tool to support both Sales campaigns/programs as well as reports for Sales Management. You are also required to prepare information in an organized and systematic manner for a diversified audience; support the Commercial Planning & Research team in revenue, productivity and reporting efforts.

Your Tasks

• Develop and implement databases, data collection & analytics systems (such as Business Intelligence analytical platforms) and other strategies that optimize Sales efficiency and reporting quality.
• Establish automation for recurring data requirements including design and streamline reports at the country, segment and user level using BI.
• Educate and train users to use data as an analytical tool and to explore new opportunities and identifying areas of development as well as analyze reports to highlight areas of opportunities or concerns to Sales Management for action.
• Establish database infrastructure to organize large amounts of revenue and productivity data for correlation and reporting.
• Maintain Sales Information/Data Management & provide analysis; understand the various internal systems and its linkages to each other to extract the appropriate data from
• Support Customer Allocation, Portfolio Sizing exercises as well as Sales Target Setting preparation.
• Support the Customer Allocation / Sales Channeling & Portfolio Sizing exercises.
• Leading & preparations for Business reviews as well as providing insights to Commercial Management.
• Provide effective consultancy and advisory support for the purpose of improving effectiveness of Sales Programs.
• Manage & drive all Sales programs at a country level while ensuring adherence to Regional and Global standardisation and reporting requirements.
• Preparing Channel forecasting process as well as consolidate strategic input for bottom up revenue and major KPI projections.
• Champion for business reporting tools like START, C360 and Power BI including coaching new hires.
• Business Partner to Marcom Team for ECS outreach.
• Leading additional projects and task assigned and providing updates to senior management team and internal stake holders.
• Supporting cross functional internal audits like ISO and CRISP.

What You Bring

• Bachelor Degree or higher in Business / Computer Science / Engineering / Data Analytics / Finance/ Mathematics / Statistics or similar field.
• 2-3 years of experience in reporting and analytical roles.
• Strong command and proven record on managing Business Intelligence platform (e.g. Tableau, Microsoft PowerBI) as well as technical expertise regarding data models, database design development, data mining and segmentation techniques is advantageous.
• Proficient in advanced Microsoft Office skills (Excel, Access & Powerpoint) and IT Savvy, experience in managing large database of data.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Additional certifications in the field of ‘Data Analytics’ will be an added advantage.
• Projection and forecasting skills.
• Strong communicator with creative mindset.
• Knowledge of programming languages such as SQL, Oracle and Python, as well experience with machine learning is a plus.
• Proven project management experience.

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Requirements

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL
• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python
• At least 10 years of experience in application and database design and UI/UX design
• At least 8 years of experience in business analysis, data mapping and process mapping
• At least 8 years of experience in Production Support Management, Incident and Problem Management
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English
• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs
• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
• Experience in Hadoop ecosystem and technologies
• Experience in NoSQL database or Big Data
• Experience in Control-M, and JIRA
• Experience in SharePoint and Confluence

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Support the team to deliver operational risk management book-of-work, including risk culture reporting & communications, independent assurance review and control testing, action-plan progress tracking and other related responsibilities

Skills/Requirement

• ·1+ years of experience in operational risk management / Audit
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in managing data and reports.

Job Description

• Perform impact analysis on Project scope and document proposed solution and estimated required effort
• Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document
• Collaborate with Functional Business Analyst to clarify functional and non-functional requirements
• Define and ensure traceability from functional specifications to business requirements
• Ownership of the creation of functional design specifications and technical design document
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase
• Review and contribute to test planning and design for SIT and UAT
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Provide input to impact assessment and estimation for Project Change Request
• Manage and work with vendor and internal Bank’s teams to successfully deliver committed scope for AML systems
• Manage and work with stakeholders during all phases of system changes delivery
• Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.
• Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Requirements

• AML/Compliance Tech system enhancements delivery experience in the banking industry
• Hands on experience in design and configurations/development work for the NetReveal AML application
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work
• Strong Oracle SQL, PL/SQL and Unix skills
• Good application design operational impact awareness
• SQL / PL-SQL, Java, Unix shell scripts
• Netreveal / Actimize / Fircosoft AML application,
• DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job responsibilities:

• Perform assessment on creditworthiness of counterparties in close collaboration with Front Office and other support functions
• Perform detailed credit analysis of counterparties and assigning internal ratings
• Participate in counterparty relationship development with Front Office
• Assist with negotiating credit, collateral, and payment terms in contracts in conjunction with Legal and Front Office, including ISDAs and physical master agreements
• Monitor credit risk indicators, exposures and limits
• Attend to queries from the Front office about potential trade exposures and credit limits availability
• Monitor news and credit events impacting portfolio of counterparties
• Understand risk calculation methodology
• Develop credit risk frameworks and methodologies for new products and markets
• Other ad hoc duties as assgined

Requirements:

• Minimum 7 years of credit risk experience in a commodities trading house or financial institution, with coverage of both physical and paper instruments
• Bachelor’s degree in Finance (Corporate Finance, Accounting, Economics) or equivalent
• Usage of credit analysis tools (S&P Capital IQ, Moodys, Reuters or Bloomberg)
• Solid understanding of credit exposure and risk modeling methodology (Credit VaR/PFE) and counterparty credit risk standards
• Experience with the ISDA and physical master agreements is a plus

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• 9- month contract

• Nearest MRT: Buona Vista

• Previous experience in financial analysis is more advantageous.

Job Description

1. Project, seek approval for, and manage programme budget.
2. Ensure timely disbursements for funded programmes.
3. Assess and renew funding for programmes by providing financial analysis and inputs on funding-related matters.
4. Report on fund allocation and utilisation of funded programmes.
5. Handle funding-related matters/queries.
6. Financial Audit.
7. Secretariat support and any other duties as assigned.

Job Requirement

1. Singaporean only.
2. Min Diploma holders (Preferably in Finance/ Accounting/ relevant course studies).
3. Meticulous and detailed person who is comfortable dealing with numbers.
4. Previous experience in financial analysis is more advantageous.

*Salary offered depends on experience and qualification.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.

Nicky Yew Soo Ee

Fulfillment Team

BGC Group Pte Ltd

EA: 05C3053

Registration No: R22109448

Responsibilities

• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

1. You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
2. Manager (ADM) in all relevant technical matters, end-to-end, within the project.
3. You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Technical Skills

• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse Requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities

• Provide trade support to the sales & marketing department
• Familiar with bunkering apnd oil & fuel businesses
• Conduct market research and analysis
• Ensure compliance with company standards and policies
• Ad hoc duties as assigned

Requirements

• Diploma or Nitec in any discipline
• With 1 year of trading experience, preferably from oil trading background

Interested candidates who wish to apply for the advertised position, please send in your updated resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This will be a 1-year renewable contract based in One North.

Responsibilities

• Development and enhancement of dashboarding capabilities for audit, compliance, and service management reporting
• Promote enhancement of IT controls, processes, and security measures
• Implement initiatives and tools to analyse trends and provide oversight on compliance matters
• Improve effectiveness of update, tracking and reporting of compliance status
• Develop IT compliance guides
• Conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Coordinate internal and external audits and policy/ compliance-related assessments
• Monitor and report on status and issues
• Perform internal checks to evaluate effectiveness of IT controls
• Provide support to ad-hoc administrative, comms or operational work that may arise

Qualifications/ Qualities:

• Minimum Diploma in information technology, Computer Science, Engineering or a related field
• Minimum 2 years of working experience in Analytic tools (e.g. MS Power BI, Power Automate etc.) for dashboarding, reporting, and compliance monitoring.
• Experience in coordinating workstreams and tasks undertaken by functional teams within IT division and beyond, collating returns and performing reasonable analysis.
• Knowledge in IT audit or IT compliance or IT policy or IT risk management
• Knowledge of Information Security, cybersecurity principles and best practices
• Strong communication skills
• Analytical mindset
• Attention to detail
• Problem-solving abilities
• Team player, working collaboratively with cross-functional teams, auditors, management, and external stakeholders.
• Adaptable and able to work independently

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.