About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will work with a team with technical expertise working alongside engineers. You will ensure on contractual fulfilment, customer satisfaction & operational excellence within your domain.

Be Part of Our Success

• Providing 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC, servers, network problems. Perform IMAC for computer setup
• Provide overall system administration and maintenance support for domain environment
• Take ownership of all the calls coming to service desk until the case is closed
• Provide Monthly report to supervisor / manager
• Regular housekeeping of all in house systems and operating procedures
• Review systems regularly to improve and streamline work processes
• Perform overtime as and when it requires
• Any other tasks as and when assigned by the reporting supervisor / manager

Qualities We Value

• Knowledge on basic LAN/WAN networking infrastructure is a must
• Knowledge of domain knowledge, enterprise applications is an advantage
• Able to troubleshoot and resolve all technical problems with minimum supervision
• Able to provide Helpdesk level support over phone / email / onsite / Incident Mgt System
• Experienced in installation, setup, configuration, migration, upgrading and maintenance of server, desktop PC, OS, software and related peripherals
• Have good communication skills, be meticulous and organized in your work and be able to work well with tight deadlines
• A good team member
• This is a 1 year direct contract
• Working location is in Jurong East

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Job Description :-

• Answer enquiries to customers who call or text.
• Prepare and generate quotation, delivery order and invoice.
• Liaise and coordinate with clients to ensure timely delivery of goods.
• Assist in preparing and updating monthly sales data.
• Maintain good and traceable documentations.
• Any other ad-hoc admin duties as assigned

Requirement :-

• Minimum one year of sales support or admin experience.
• Skilled in basic office skills (excel,word).
• Ability to multi tasks and work under pressure.
• 5.5 work week
• Location : Yishun

Be part of the IT Application team to maintain existing IT Systems and Bank’s Core Application by providing immediate attention to the daily issues received by IT Service Desk.

Responsibilities

• Provide 1st level support for Core Banking System (Avaloq)
• Problem and incident analysis and management
• Perform daily and monthly IT operational tasks, ensure health running of applications, Application server support, administration & monitoring, User application account/ access administration, IT application deployment
• Proper documentation of work

Requirements

• Computer Science related Diploma or Degree.
• Preferably with 3 years' relevant experience in banking sectors
• Team player, Good communication skills and able to work in fast paced environment.

Key Skills

• Experience in Avaloq application
• Competent in SQL, especially Oracle PL/SQL
• Experience in Oracle Database
• Knowledge or experience in BMC Software Control-M, DOS/ Windows Batch scripting, Unix scripting in Java programming is an advantage.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description:

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Support Engineer

Internal Code: A25033

This is a contract role. The engagement is till December 2025.

What will you do?

• We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
• We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
• If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
• Perform L2 Support

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• At least three years of professional experience in a software engineer or equivalent position.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Providing technical application support to application teams;
• Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Join our team of expert engineers in the Options Support Team!

Working for Options

Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success.

We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology.

Who are we?

Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).

Why Options?

· Global travel: We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia.

· Continuous career development opportunities: We provide professional skills development and technical training.

· The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless opportunities for innovation and forward-thinking.

· Industry Leaders: We serve 700 clients, including the top 40 global banks, and we are highly acquisitive, giving opportunities to be involved in deal teams.

The Role

We are looking for an IT Support Technician to provide first level support. This involves taking calls and handling incidents or service requests using the incident management system and request fulfilment processes.

We’re looking for someone who has technical proficiency in:

· 1 years desktop support experience, preferably in a Financial Services Environment, or, Degree level Qualification or equivalent in relevant field.

· Support Desk call logging tools – HP service centre / Remedy / Infra.

· Senior Management / VIP Support.

· Cisco Unified Call Manager.

· Bloomberg/Reuters.

· MCP / MCITP Windows 7 / MCDST / MCSA.

· ITIL v3 Foundation.

· Data Centre experience.

· On call / Out of hours experience.

· Apple products / Mobile technologies.

Typical Job duties would include:

· Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.

· Issue customers with details of call assignment and likely resolution timescales.

· Reassign or escalate incidents and requests to on-site third line support, third parties or other teams where appropriate discussing fully with colleagues.

· Monitor and update all incidents and requests, including calls assigned to external suppliers.

· Review incidents and requests with customers and work together to continuously improve service delivery provision.

· Deal directly with requests and complaints alike and escalate where necessary.

· TCP/IP Troubleshooting.

· LAN/WAN troubleshooting Skills.

· Building and Maintaining Desktop/Laptops (HP/Dell).

We’re also looking for candidates with:

· Strong research, writing and communication skills.

· Exceptional organisational skills and strong attention to detail.

· Desire to travel and see the world.

· Ability to work independently and manage your own projects in a professional manner.

· A passion for innovation and the financial technology sector.

· Strong interpersonal skills.

· Project management skills and proven ability to manage own workload.

How to apply

Please submit a CV and cover letter to the IT Support Technician role on the Options Career Page at https://www.options-it.com/careers/. The CV must be a maximum of two pages. The covering letter must detail the role you are applying to, along with your availability.

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Company: Manufacturing Industry (Scanning Device)
• Location: Central
• AWS + Variable Bonus + Allowances
• WFH 2 days per week

Job Description:

Our client, a leading manufacture in Scanning devices, has started looking a Technical Support Engineer for ASEAN and South Asia Region.

1. Post-sales support : Providing Technical support to partners or customers after purchasing their products.

• Assist technical team of partners and customers to tackle and resolve technical issues
• Able to dissemble and assemble scanner according to maintenance manual(Training will be provided)
• Train and enable service partners to provide post-sales support to end-user
• Manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork
• Installation and configuration of hardware and software products

2. Pre-sales Support: Support Activities as Technical Expertise

• Assist sales team, partners or customers to win and deliver deals
• Demonstration of hardware and software product
• Assist in integration of own products with third party solution
• Provide training and enable partners on pre-sales technical capabilities

3. Oversea travel will be required

• Average 1 trip per quarter. Mainly to ASEAN, South Asia Countries, or Japan

Job Requirements:

• Prefer candidates from similar industry and with similar experience
• At least 3 years of the same/similar experience is required
• Experience of Electronic industry is also welcome to apply
• Slight experience in programming will be great advantage
• Initiative, independent, and harmonious person

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

NETWORK SUPPORT TECHNICIAN

The Network Support Technician will be responsible for executing and implement GPON (Giga-Bit Passive Optical Network) and ICT infrastructure needs of the customer’s IT networking environment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Job Responsibilities:

The Network Support Technician shall performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.

• Implement ICT infrastructure solutions for Hotel Hospitality, HealthCare and Business Enterprise
• Co-ordination of tasks with sub-contractors & related vendors
• Setup & Installation of networking software / hardware equipment, & system integration with 3rd partry equipment
• Be able to perform simple troubleshooting and resolve IT issues
• Plan, organise and complete assigned tasks on time with end user, vendors and technical team
• Possess a proactive attitude and customers oriented
• Willing to travel overseas for work related tasks as when required
• Good communication, organization and analytical skills
• Be an independent and good team player

Pre-requisite Requirement:

• A Higher Nitec, Diploma or equivalent in Electronics, Electrical, Infocomm, IT engrg or similar.
• A valid driver's license and willingness to travel.
• Shall process B2B field experiences in maintenance service solutions to MNC or Enterprise Industry
• Min. 03 year working experiences in the Infor-comm Technology (IT) and Telecommunication or related industries will be an advantage
• Excellent interpersonal and negotiation skills.
• Ability to communicate with people at all levels with an independent, proactive, confident and professional attitude
• People person with a strong customer service attitude
• Ability to multi-task and work under pressure and independently
• Computer literate in Microsoft Office, TCP/IP, CLI and Cisco Command is preferable.

We’re looking for a Senior Technical Support Specialist to join our Customer Support team in Singapore.

In this role, you will…

• Solving Complex Technical Challenges: Tackle intricate technical issues and provide expert-level support for our most demanding customers.
• Building Strong Customer Relationships: Collaborate closely with customers to understand their unique needs, offer strategic advice, and deliver exceptional service.
• Driving Product Innovation: Work with cross-functional teams to identify opportunities for improvement and contribute to the development of new features.

Your day-to-day work and responsibilities include…

• Customer Support: Serve as the primary point of contact for complex technical issues, providing expert-level support via multiple channels (email, phone, chat).
• Customer Collaboration: Collaborate with customers to understand their needs, provide tailored solutions, and manage expectations.
• Technical Troubleshooting: Diagnose and resolve advanced technical problems related to our marketing analytics platform, including software configuration, data integrations, and API usage.
• Issue Resolution: Escalate critical issues to relevant teams, track their progress, and ensure timely resolution.
• Knowledge Management: Maintain and update technical documentation, including knowledge base articles and troubleshooting guides.
• Product Expertise: Stay current with product features, industry trends, and best practices to deliver effective support.
• Team Collaboration: Collaborate with cross-functional teams to share knowledge, improve processes, and enhance customer experience.

This position is for you if you have…

• 5+ years of experience in technical support, preferably in SaaS and in MarTech companies
• Strong troubleshooting skills for complex technical issues
• Proficiency in web technologies, APIs, data integrations, and data warehousing
• Basic programming or SQL knowledge
• Understanding of digital marketing concepts and data analytics concepts
• Knowledge of digital marketing platforms, such as Google Ads, HubSpot and Microsoft Advertising
• Knowledge of social media networks and social media marketing, such as Facebook Ads, LinkedIn Ads and X Ads
• Familiarity with Business Intelligence tools (e.g., Google Looker Studio, Tableau)
• Experience with CRM systems and ticketing platforms (e.g., Salesforce, Freshdesk)
• Proficiency in using spreadsheets (Google Sheets, Excel)
• Excellent communication skills, both written and verbal, and the ability to explain technical concepts clearly to non-technical users
• Customer-centric mindset with a focus on delivering exceptional support
• Ability to work independently and collaboratively in a fast-paced environment

Interview Process:

• Chat with Recruiter (30 mins)
• Hiring Team Interview (60 mins)
• Take Home Assignment
• Hiring Manager Interview (30 mins)
• C-Level Interview (30 mins)

Benefits we offer:

• Competitive compensation package, including equity
• Great work equipment, WIFI, and Phone allowance
• Health care insurance and mental health support
• Annual SGD1500 personal learning budget
• Sports and wellness allowance
• Flexible remote policy

Benefits may vary depending on location. Check out the other benefits we offer here

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Apply through this link: https://supermetrics.com/careers/jobs/4520277101?gh_jid=4520277101

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

If you require any reasonable accommodations during the application or interview process, please do not hesitate to let us know. You can reach us at [email protected] All requests for accommodation will be kept confidential.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Role Description

This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer experience.

Qualifications

• Prefer technical customer support role in the Semiconductor industry
• Good communication skills, both written and verbal
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
• Customer service experience
• Ability to work independently and collaboratively as part of a team
• Open to fresh graduates and provide full training for Semiconductor troubleshooting

Job Details

• Salary up to SGD 2K
• Working Area: East, Singapore
• Working hours: Mon-Fri( 8:30am- 5:30pm)

Do you pride yourself on delivering the highest standard of customer service? Are you a fast learner and possess a keen desire to maintain and operate a wide variety of systems? Do you like helping out at events, ensuring that the AV component are all well taken care of?

If so, come join our team. We believe in delivering excellence and if you share the same motto, we’ll be a great fit together. We promise you a friendly work environment and the opportunity to grow your career.

The Responsibilities:

Implementation Support / Operations

· To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.

· Assisting in the provision of support for internal and external events.

· To carry out routine testing of equipment to diagnose, log and report operational faults.

· Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.

· To ensure any paperwork is completed on time and filled out completely, as required.

· Support in-house Video Conferencing technology

· Clean and maintain audio and video equipment and ensure that they are stored properly

· Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle

· Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting

Maintenance

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary.
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

The Pre-Requisites:

• Responsible, self-motivated and a self-starter.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly
• Team player and can work independently
• Drive to exceed expectations and in delivering excellence.
• Must be able to effectively handle stressful situations.
• Candidate must possess at least Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): English
• Come join us, we will prepare you for the success you yearn for in your career.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

What will you be doing in this role?

Business Reporting: Support the team to ensure completeness, accuracy and timely delivery of various countries’ business reporting.

Business Partnership: Be a trusted finance partner for sustainability initiatives, tracking and analyzing sustainability costs, budgets with stream owners.

Digitalization Partner: Develop, maintain, and enhance financial dashboards to provide real-time insights into Key Performance Indicators (KPIs).

Data Visualization: Be able to turn data into visually appealing and easy-to-understand graphs and PowerPoint presentations.

To be successful in this role, you will need…

The following technical skills and experience:

· University degree in Business Administration, Economics, Engineering or related fields

· Power BI & MS Office (Advanced excel) knowledge is required.

· Basic accounting knowledge preferred.

· English language communication in both written and oral is required, and French language will be a strong plus.

These soft skills:

· Strong analytical and problem-solving skills with a keen eye for detail.

· Team oriented, highly collaborative, and able to build cross-functional relationships.

· Ability to work independently and manage multiple tasks effectively while meeting deadlines.

· Passion for the food and beverage industry and a strong interest in learning about large-scale operations is a plus.

As part of the consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Bachelor of Engineering, Bachelor Of Technology, Bachelor Of Science (Engg),Master Of Comp. Applications, Master Of Technology

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

5+ years in PEGA PRPC Development with CSSA Certification

Primary skills: Business Analysis

Desirables: Business Process Management-Pega

Preferred Skills: Business Analyst

Generic Skills: Business Process Management->Pega

Service Line: Enterprise Package Application Services

Job Description: Credit Analyst

Our client is a well-established Venture Capital Investment firm with a solid track record of investing in promising high growth technology firms across Asia Pacific. Headquartered in Singapore with team presence across other APAC cities, they have recently expanded their investment strategy by successfully raising a Private Credit fund.

As part of this exciting development, they are now looking for a bright and motivated Credit Analyst to join the team in their Singapore office. Under the supervision of senior members of the team, the Credit Analyst will assist in the monitoring of the credit portfolio under the guidance of senior members of the credit team and support loan growth and risk management.

Responsibilities

1) Monitor and analyse an assigned portfolio of borrowers

- Obtain business, financial and ESG updates from borrowers

- Track, compare and analyse actual versus projected and actual versus sensitised business performance

- Oversee and evaluate loan-covenant compliance as well as prepare action plans to address non-compliance and work-out situations

- Assess and monitor compliance with ESG goals and initiatives

2) Assist in the preparation of portfolio management reports and presentations and participate in and contribute to regular review meetings

3) Work alongside senior members of the credit team in writing credit memos and due diligence approval packages for new loans and modifications

4) Draft credit committee minutes and credit recommendation requests

5) Aid in the preparation of loan documentation

6) Facilitate deal closing and loan disbursement and assure credit files comply with internal and external regulatory policies and procedures

7) Study industry sectors and assist in devising investment strategies for the same

Qualifications & Requirements:

1) Undergraduate degree with 2+ years of experience and a demonstrated interest in finance and technology.

2) Ability to write in a clear and concise manner.

3) A self-starter who is able to think laterally.

4) Excellent communication, organizational and presentation skills as well as a keen eye for detail.

5) Comfortable with financial statements and financial analysis.

Kindly send your updated CV to Sang-Chin BOH at [email protected] for our consideration. Only shortlisted candidates will be contacted for further discussions.

PMO Analyst

Job Requirement:

• 2 years of experience as Project Management Representative

Responsibilities:

• As a Program/Project Management Office Analyst, you will be responsible for overseeing the day-to-day operations of the Project

• Work with project team to prepare program level decks and reports Support project team in administrative tasks pertaining to billing and invoicing processes.

• Support the end to end PMO related functions for the project such as billings, procurement, resource planning, client deliverables management & project status reporting.

• Work closely with the project team in the preparation of the project status reports and ensure timely submission.

• Participate in client meetings for project status updates and document action points where needed.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Maintain, manage and modify all software systems, tools, and applications.
• Develop, analyze and implement testing procedures, programming, and documentation.g
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Enhance system to deliver Change workflow functionality
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Rollout the solution to all environments across different environments.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Experience in Incident and Problem management.
• Min 4 years of hands-on experience on troubleshooting the applications
• Have experience of at least 2 years on Cobol, CICS application support
• At least 2 years of working experience in production support in banking applications running on Windows and Unix environments is preferred
• Mmonitoring production system, health check and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning and should be able to identify and fix the bugs.
• Preferably have experience in VPC
• Support infra upgrades and address SW/HW vulnerabilities\
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Should be open to learn and adapt to new technologies.
• Willing to work in shifts to provide rotational 24/7 shift application support duties

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.

5 / 5.5 days, Islandwide
Salary: $2000 - $3000

Job scope :
* Attend to customer enquires relating to sales or sales operations
* Handle office administration matters such as application/renewal of work
permits, worker insurance, etc
* Provide general office/administrative duties and assist various departments in the administrative job, such as letters preparation, copying, scanning, filing, data entry, etc
* Assist in typing of quotations, invoices and other documents
* Handle purchasing of stock/supplies required
* Manage sales enquiry log book paperwork

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279