Responsibilities

• Setting-up products in the product engine, which includes formula coding and product table set-ups.

• Support the testing of products in the product engine.

• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

• Ensure timely completion of product testing in accordance with the stipulated milestone.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company.

• Highlights any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• Degree holder in Actuarial Studies.

• Detail-oriented, efficient, self-motivated, and able to work under pressure.

• Good interpersonal, writing, and verbal communication skills.

• Good technical and analytical skills.

• High level of integrity & takes accountability of work and good attitude over teamwork.

• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Ensuring cleanliness and tidiness of building e.g. drainage, plumbing, painting, road kerb, walkway, etc. at Nirvana Memorial Garden.
• Ensuring the smooth running and cleanliness of ceremonial services.
• Ensure that maintenance policies and procedures are followed.
• Manning of coffee machines and mineral water dispensers.
• Any other jobs assigned by HOD/Supervisor from time to time.

Qualifications

• Primary / Secondary / NITEC in any discipline.
• Minimum 1 year working experience.
• Excellent interpersonal and communication skills.

Experiences/ Skill Required

• Positive Attitude.
• Willing to learn.
• Able to work independently as well as in a team
• Possess good communication skills
• Able to communicate effectively in English and Mandarin
• Able to work shift, weekends and public holidays.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics in Dublin and Singapore are at the heart of delivering Aon’s Data & Analytic Services team’s mission to:

• Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs
• Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions

Established in 2012, there are over 200 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Assist in the development and enhancement of Data & Analytics related solutions to support the firm's global asset engine, including asset allocation and investment strategy, quantitative investment manager screens and proprietary operational due diligence model
• Conducting quantitative analysis using both internal and external databases
• Source and visualize data across multiple sources
• Building and maintaining strong collaborative relationships with the firm’s global team of consultants, researchers and other stakeholders
• Participating in the production of thought leadership (white papers and associated implementation strategy)
• Other duties and responsibilities assigned relating to data & analytics

How this opportunity is different

ACIA’s Wealth Solutions team is currently looking for an analyst to assist in serving the needs of the investment practice, in every area of interest to institutional investors. We have partnered with our investment consulting colleagues around and seek to enhance investment solutions for clients globally through portfolio strategy and implementation advice. Our innovations impact $4.0 trillion of assets under advisement and help drive global consistency, operational efficiencies and sales. We focus on global high impact solutions often involving the creation of proprietary models and extensive use of data & analytics to solve business challenges. This role provides great exposure to the business, and the opportunity to take part in product development/implementation, training and support.

Skills and experience that will lead to success

• 1 - 3 years of experience in Data & Analytics or similar role
• Major in Quantitative Finance, Business Analytics, Business or related fields
• Interest in both Investments and Data & Analytics
• CFA designation or progress towards CFA designation is desirable
• Strong Excel skills; programming experience desirable
• Working knowledge in data visualization tools such as PowerBI or equivalent
• Proficient in the use of Word and PowerPoint
• Good interpersonal and communication skills
• Problem solving and analytical skills
• Highly organised with the ability to multi-task and deliver within stipulated timelines
• Able to quickly and competently build relationships
• Continuous improvement focus

Are you a dreamer, innovator, thinker and a doer who believes in contributing to something that makes a difference?

Bring your passion. Join PMI.

How will you make a difference to PMI?

The Community (Chapter) Operations Analyst I, supports regional stakeholders as assigned, collaborates with chapters regarding policies, procedures and bylaws amongst other important operational areas to ensure each chapter is fully capable of operating at the most effective and efficient level possible.

What you’ll bring to the role:

• You will review, revise, and recommend chapter policies and identify process improvements to ensure a stronger chapter operation.
• Partners with Chapter Engagement Partners to help support successful implementation and adoption of new programs and services targeting chapter leader growth and development.
• You will serve as a resource for chapters and mentors to effectively manage governance issues and questions, addressing and resolving issues when appropriate and escalating to department leadership as needed.
• You will utilize data from a variety of sources, monitor and report on overall performance for assigned regions.
• Support chapters in the successful design and delivery of relevant and engaging events.
• Apply PMI Chapter Charter process, including monitoring of core processes to ensure timely, accurate, and complete flow of information. Approve PMI Chapter Charters as appropriate, administer the Annual Chapter Charter Renewal program, including in regular status reporting.
• You will serve as a dedicated resource between chapters and Customer Care to effectively respond to complex matters that span multiple departments.
• Ensure accurate and current volunteer information as well as quality assurance checks, updates and feedback with volunteers and staff.
• Participate to support volunteer role descriptions, system tools, messaging and training.
• You will review, respond, and approve PMI Chapter by-laws submissions, coordinating with appropriate internal stakeholders to ensure compliance and legal standing within PMI policy.
• Participate in and contribute to the policy manual development, process updates and documentation, and associated templates, as well as related department operating procedures.

Role Qualifications:

• Bachelor’s degree in business or other related field preferred. Equivalent experience may be considered.
• 1-3 years experience administering processes for dispersed geographic groups and governing documents (bylaws, policies).
• General knowledge of association laws and general practices (Anti-Trust, UBIT Tax, Non-Profit Classifications) preferred.

What you can expect from us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.

Join us and you’ll get:

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

JOB SCOPE

• Conduct quality audits on all forms of communication e.g.Voice, Emails, Chats to ensure team members meets our Marina Bay Sands luxury brand service standards.
• Review with each team member their quality scores, provide feedback, examples and mentoring on how to improve
• Ensure departmental Forbes and Service Quality Review Audit targets are met through consistent follow up, coaching and trainings where appropriate
• Must be detail oriented, consistent with follow up and coaching
• Ensure all team members are aware of new and resort wide promotions
• Work with Reporting Officer on various projects that will be of benefit to improving customer service, enhancing positive team culture, and increasing the company’s competitive edge.
• Provide a detailed monthly report on the department quality audit scores such as frequently missed standards, areas to improve, etc.
• Provide a monthly overview report to the Management team
• Provide customer service and / or product training where appropriate
• Any other responsibilities that may be assigned from time to time

JOB REQUIREMENTS

• Diploma or University Degree.
• Must have proven 3+ years of experience in a call center or front office environment within a luxury hotel.
• Excellent communication and interpersonal skills, both verbal and written.
• Customer centric attitude and works well under pressure.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Excellent time management, organizational and motivational skills.
• Analytical to be able to spot trends and identify areas of improvement.
• Must have a positive, fun, and enthusiastic personality.
• A team player that takes the initiative to assist Team Member when needed.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational needs.
• Proficient in the use of Microsoft Office applications such as Microsoft Word, Excel, and Powerpoint.

Market Support Assistant / Sales Support Assistant

5 & 5.5 days, 9am-6pm (Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm)

Salary: $2400 -$2800

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job Scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation basis)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

As a Business Analyst, you will be involved in the software development life cycle (SDLC )and Agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases. The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

# Convenient work location nearby Novena MRT

# Good career development opportunities

# Salary Up to $5000 + Excellent Benefits

Our client, a primary healthcare organisation in Singapore is currently seeking an experienced candidate to join them as a Research Analyst.

Responsibilities:

• Design of research studies in collaboration with doctors
• Analyse data using statistical approaches
• Detailing of analysis plans, descriptions of analyses and findings for research protocols, research manuscripts or reports, including statistical power or sample size calculations.
• Oversee, design and manage research databases
• Co-lead research projects and submit ethics approval where appropriate
• Provide educational talks for Doctors and Researchers
• Supervise health advisors on extraction of relevant data from medical records and national records for monitoring and trending of statistics
• Generate reports on statistics for reporting
• Setting up databases using the new generation computer system
• Develop research protocols that can answer epidemiological questions, regarding treatment, prevention and educational programmes, including submission for ethics approval

Job Requirements:

• Master in Public Health or Degree in Biomedical Science or equivalent
• Minimum 2 years of experience in research with strong data analytics experience
• Past experience in doing research from start to end

Looking for a change or for new challenge? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Customer Support Coordinator - European Engineering MNC

1 year contract renewable

Salary: $4000 max

5 days work week

8am - 5pm

Location: Ayer Rajah

Job Scope:

· Ensures the resolution of customer issues (e.g., order deliveries, logistic, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.

· Perform order fulfillment, logistic support and take ownership for all outgoing transaction on time.

· Response to customers’ enquiries on order status and delivery issues promptly with accurate information.

· Tracks regular target performance and provides results to management Coordinate with 3PL on shipment arrangement, custom clearance and logistics delivery.

· Coordinate and update transportation information of goods between customers and suppliers.

· Ensure job closures as per target set and ensure smooth execution of daily shipment.

· Updating tracking platform on a regular basis and follow up closely with the relevant parties to resolve any issues, complaints with satisfaction.

· Coordinate with packer on special packing for fumigation, booking of shipments, prepare shipping mark, and shipping document at the request of the customers.

· Coordinate on Certificate of Origin application from Chamber of commerce at the request of the customers.

· Facilitates and support on Letter of Credit / Bank guarantees/ Bonds process for orders when it is required.

· Coordinate customers’ complaint to the Quality Assurance / warranty issue / Store and follow up with corrective actions.

· Ensure billing on time and sending invoices to customers promptly.

· Provides back-up support to commercial operation team members in the performance of job duties as required.

Support on business administrative activities to raise PR for pantry supplier, catering, and other business activities when it is required.

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. Working on multiple projects at a time, you are focused on the details while finding creative ways to take on big picture challenges.

As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, tracking and control processes. You'll provide senior level management with insightful recommendations, planning and reporting support.

Qualifications

JOB RESPONSIBILITIES

• Drive business and product strategy across Google Ad products.
• Provide management with clear insights and recommendations into drivers of business, market trends, risks, and opportunities leading to business enhancing product actions.
• Lead independently and/or in partnership with cross-functional partners, bringing clarity to big and complex problems facing Google.
• Influence with data, and articulate key insights to executive stakeholders to drive sound business decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a problem-solving environment (e.g., financial planning and analysis, business analytics, management consulting, or investment banking).

PREFERRED QUALIFICATIONS

• Experience working with cross-functional teams by providing good business acumen.
• Experience in problem-solving, with the ability to structure ambiguous problems and drive insights.
• Ability to communicate and engage with the executive management team.
• Excellent problem-solving and technical (e.g., Financial Modeling, SQL, Data Viz) skills working with large volumes of complex data.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Requirements:

• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience as a Business Analyst.
• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details
• Abstracting low- level information
• Distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements; requirements change management and traceability
• Identifying risks; applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication
• Experience in an industry domain.
• Developing structured user manuals and training; business rules modelling
• Develop and executing acceptance test plans

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Manage high severity incidents and high customer impact incidents focusing on fast recovery
• 24/7 Application L2 Support (12 hour shift)
• Ensure SIT and UAT approval and UAT BU Sign off
• Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
• Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
• Drive effective communication between business and technology with regards to production service reliability and performance
• Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
• Respond to, evaluate and analyse production incidents to minimise their impact as well as devise innovative solutions to prevent them in the future
• Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance
• Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation

Requirements:

• At least 4 years of experience
• Experience driving major production incidents and organise incident retrospective meetings
• Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems
• Experience with high availability, high-scale, and performant systems
• Experience with python and Unix scripting

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities: -

• Creation of test scenarios - tests cases with reference to user stories, functional user specifications documents for UAT.
• Log, manage, track and close UAT defects/bugs in JIRA
• Document all test results.
• Reporting, escalating of problems and issues to Product owner, Business Analyst, or Development Team.
• Work closely with UAT lead, development team leaders and software development members.
• Participate in daily stand-up call, defect triage calls and other project meetings.
• Assist UAT Lead in UAT Test Planning and execution reporting.

Required Skills & Experience: -

• At least 3 Years of experience in Software Testing.
• Working knowledge on test management software (e.g., JIRA) and SQL.
• Excellent communication skills.
• Familiar with Agile frameworks and regression testing.
• Attention to details and ability to document and troubleshoot errors.

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O level
• Min 2 to 3 years of order fulfilment / sales support exp

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Support Admin
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinating the sales team by preparing quotations, following up with the order process till receipt of payment, filing documents.
• Support the end-to-end daily commercial operations aspect.
• Coordinating the operations team for the arrangement of engineer(s) onboard the vessel locally/overseas.
• Handle customers' disputes or complaints and minimize such occurrences.
• Prepare sales report for management review.
• All other duties as assigned by the Manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Good command of English both oral and written
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Broad Function
Be part of the team to support the implementation, development and maintenance of programs under the organisation. Scope of work includes but not limited to development of financing models, implement plans.

Major Duties & Responsibilities
• Responsible for the development and maintenance of financing models for the organisation
• To work on the costing and pricing of various programs
• To work with internal stakeholders to ensure smooth implementation and evaluation of programs
• To provide administrative, budgeting, monitoring, and reporting for programs
• Any other specific jobs assigned

Job Requirements
• Minimum 3 years of relevant work experience for Financial Analyst.
• Minimum 5 years of relevant work experience for Senior Financial Analyst.
• Prior experience in healthcare industry with basic knowledge of healthcare financing, population health and different payment model for integrated care programs will be an advantage

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.